TOD - Watch Football & Movies Customer Service

TOD - Watch Football & Movies Positive Reviews

Good progressThe experience isn’t the best you ca get but I can say they are heading in the right direction. Great selection of western content and I believe they have a great potential.Anonymous 32323Version: 2.20.0

One Day Pass for Word Cup 2022 Worked Great!Tried one day pass to catch quarterfinals. Very easy to set up and stream from phone to TV. Did not run into any issues, glitches or lag. Very good quality. Worth the price, would definitely try it again to catch a game. Would recommend based on my experience..AliBoushVersion: 1.27

Great experienceActually I was told that they have a bad customer service until I tried to contact them through WhatsApp and guess what, they solved the problem! I have no problem in watching live channels or movies, the app works great Mashallah. I think your experience depends on the internet speed. Try to contact them by WhatsApp and talk to agent. Fatima.Fatima20099Version: 2.6.2.19546

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TOD - Watch Football & Movies Negative Reviews

DontPAYOne of the worst apps i have ever used….. i paid a subscription to watch asian cup knockout stages and the quality is just too bad id rather go get myself a $18 subscription on other apps which atleast gives good resolution for the viewers.SyhxhxhxhxVersion: 2.20.0

RidiculousSo I purchased TOD during World Cup days, I registered my 5 devices and was happy with it. Asian cup comes around and I decide to renew my subscription (TOD) asks me to re-register my devices but here the catch, I can only delete 1 device per month of the previous devices. So I was stuck to watching Asian cup only on my laptop (all my Apple TVs I could not register. Useless Better to use Fubo TV.Coolballs 69Version: 2.21.1

Customer service doesn't exist 🤯I wss trying to upgrade my account to watch in 4K, after wasting half an hour with a bot I was contacted by email with an agent who ignored me after the second email 😅.I miss the previous version.Version: 4.1.0

Avoid this App FraudRenewed and paid to a 1 year subscription package for 180$ (for 5 devices) and now I’m only getting the 1 month subscription for 10$ 1 device. No costumer care no email no one to contact. Fraud..UsernameblablaVersion: 4.1.0

It's a scamI signed up, paid for a subscription, but the app doesn't even let me in anywhere..Can OzlemVersion: 2.21.1

Worst appI want to watch Real Madrid and other teams but every single thing needs subscription.Ghazi fayez ghazi muhanaVersion: 2.21.1

Bad appPaid for the app during world cup and could not watch and customer service very bad.Aliss1234567890111213Version: 2.21.1

No customer supportInconvenient and without any support.3alo0oyVersion: 2.20.0

Unreliable serviceI download the App, used it for 2 months and had problems with watching anything on this platform, whether a EPL football match or any movies. It would work well for a few days, then I would receive an error message that I have reached Maximum number of devices and from that point nothing was working on the App. The only point of contact with the support group is an email ( Not a Phone number or a Chat option!!!), to which I received a few late responses. On a few occasions, after I missed watching my favorite live football game, they replied with a short email message, correcting the problem but the same problem would happen again & again & again… Last few days, before I canceled my subscription, NOBODY from the support group would respond to my emails!!! I do NOT recommend this App to everyone, it’s totally unreliable and frustrating. Even though I canceled my subscription a week before the renewal, these people charged my account for another monthly fee. The App is TOTALLY USELESS and customer service is not responsive at all. DO NOT SUBSCRIBE TO THIS APP.BÈcoVersion: 2.12.0

App is not working wellWaste of time and money. The worst application ever. The app keeps loading without any message!!! Not expecting this from beinsports. I’m so frustrated and not satisfied using this app. I have a subscription in the ultimate package and I’m facing lots of technical issues that has no suggestions to resolve. When I want to watch anything, the message I’m getting is that “we have faced a technical issue from our side..” and I can’t watch anything and it says you have no subscription with us even though I can log in to my account and I can watch on TV screen!! Also, the app on the TV screen acts weird, I used to see all sports channels when I use the filter, but now I can’t and I can’t choose the Arabic commentary when I chose English as the main language for the App. I feel this is a waste of time and money and defeats the purpose of the entertainment. Please fix your app and take comments seriously..Eddiecali88Version: 2.17.1

Live channels do not work!Sports channels work just fine in the app. This is unfortunately not the case for beIN Series and beIN Movies: whenever I try to watch them, all I get is a message on the screen telling me that the content is unavailable for my region (which is obviously not true since I live in the MENA region). This problem is app-specific as I can watch all the channels live when I use the browser instead of the app. As for the Apple TV app, it crashes when I try to access the live channels section, and this has been going on since the end of the World cup. I expected the developers of the app on both platforms (tvOS and iOS) to push an update to fix the problem but it seems they are not even aware of its existence. Not serious for a service like this..Fares LamouchiVersion: 1.30

Trash appI have never in my life left a review but this app made me jump on my keyboard with frustration. I don’t understand why I got this message: You have reached the maximum number of registered devices. Please remove one of the registered devices in order to be able to view content on this device. The device from which I was trying to stream (Safari on desktop) was already registered. When I received this popup earlier today, I deleted one registered device on My Account. This solved the problem temporarily and got my browser registered back again. But then, after a few minutes, when I closed it and opened it back up, TOD wouldn’t let me stream on the very browser I had just registered. I am asked AGAIN to remove a device which I can’t because now I have to wait for another 30 days! It’s frustrating. It doesn’t recognize that it’s the SAME device and I can’t do anything about it. Now I can’t watch on my computer. I tried reaching out on your website, WhatsApp, Twitter (X) and also email... with no answer. Your customer service or the lack thereof is trash. Your app is trash. You are trash..MbouhsinaVersion: 2.17.1

STAY AWAY FROM THIS APPI strongly advise anyone considering the TOD Football Streaming App to steer clear. This app is an absolute BUGSFUL. It's designed to take your money and give you the worst possible experience. First and foremost, the connection quality is abysmal. You'll be tortured with constant buffering, lag, and disconnections. Watching a football match becomes an exercise in frustration rather than enjoyment. The app's efficiency is equally terrible. It's riddled with bugs and glitches that make it incredibly hard to use. You'll find yourself struggling just to navigate through menus, let alone watch a match. What's even worse is that TOD provides absolutely no customer care. They don't offer a phone number, WhatsApp support, or any form of live chat. The only way to contact them is through email, and even then, don't expect a response. They conveniently ignore emails, leaving you stuck with a subpar service you've paid for. In summary, TOD Football Streaming App is a complete sham. Don't waste your time or money on this app. There are much better and more reputable alternatives out there. Avoid TOD like the plague! ⚽📺🚫.SalrukaibiVersion: 2.11.0.19653

Full of glitches and issuesYou can never ever open a single match easily, you have to go through a process of errors, retry’s and restarts. If you are lucky to get it, the maximum time you’ll have an uninterrupted session is 5 mins if not less. Customer support is weakest and never available when it’s peak matches time (the only time you’d actually need them). Price is overhyped and with all this technology yet no 4K support. All the important matches have technical issues, I wonder why would we pay to get such a bad service yet no refund. Very poorly made app. Expected something much better from bein media after ghosting Apple TV for so long and in the end coming up with this 👎🏼👎🏼👎🏼.MrMujiVersion: 1.30.6

Great when it works :(The app currently won’t launch on phone or TV and unfortunately constantly logs out and requires login recertification even though it’s the same device with no additional devices being used. Login issues are unfortunately consistent regardless of the current application failure, and the video stream will sometimes stop with the audio continuing in the background (a quick pause / unpause seems to fix the issue). Really hoping these technical issues are addressed as the service is actually decent when it works in terms of cost to content ratio..EhabnesSVersion: 2.17.1

Horrible updatesI have been using the platform since they first shifted away from the disgustingly terrible beIN sports connect online-watching feature. TOD had been an absolutely exceptional app to use right up until they started ruining it with their recent updates over the past month or two. It like they wanted to take an amazing platform and purposely make it worse for the customer. Whoever is taking charge of these changes is sabotaging their own platform and acting without the interest of the customer experience. Ignorance at its finest. What a shame….AbookemakVersion: 2.12.0

The app won’t openThe app won’t open and I tried deleting it, using cellular data instead of wifi, and I was a subscriber I paid 17 dollars a month. And it was working great loved it. But after they billed me just right after it won’t work. This is bad service. And you can’t have anyone fix that for you there is no service that just want to take your money after giving you a month. Then the second month it won’t work and they will take your money. This is disgusting. I advise everyone not to use this app..MoesavegeVersion: 2.17.1

Fraud and theft .. DO NoT BuyI have downloaded the app and it says one week trial .. within two days I realized it is a crap and stopped my subscription. After one week they charged me for one month. There was is no way you can reach to anyone to support, infinite loop of bots that links you to each other. I called mother company Bein and the guy told me that they don’t know anything about this company and they are not related!!! @ apple: with all these negative comments - specifically about scam and money dispute and not about quality - why you are not taking action yet?.HussJazzVersion: 2.1.1

Don’t buyExtremely laggy and glitchy, sometimes it wont even let you open the match broadcast. It will just say “error, try again later”. Even if you’re lucky enough to get in the broadcast, it randomly turns to a black screen out of nowhere. And in order to get rid of the black screen you have to refresh the broadcast, which will again say error. Sometimes the app itself wont even open. And no, its not network issues. The site even got blocked by google..A.J_PlayZVersion: 1.27

Paid User not working on MobileI paid for Tod tv’s service while using the website on my desktop computer but when trying to view anything on my mobile phone through the app or even the website it doesn’t work. It says something like “not available in your region” which isn’t true cause it works on my computer. I paid for this service and can’t access it, very sad service….Ghazi7Version: 1.27

False ADS and ServicesI paid around $100 for a bundle subscription that turned out to not be working in my country (although it was advertised that the bundle is specific to my country). When I contacted their support, they said the issue is not with our servers and the block is coming for your country proxy. They ripped my money and many others like me who fall for their as and bought that bundle..ZaTigerVersion: 2.1.0

Not worth it Scam.They took the money and the app will never work or always have issues. They don't have customers service phone number they don't have a live agent you have to wait around 3 day to contact to a live agent. Plus they tooooooo expensive i was charged $87 for the World Cup but wouldn't able to watch cuz of the app crashes. Wasn't able to reach out to them to get a refund. Literally not worth it..Jacob.gazaliVersion: 1.27

ScamWell I’ve just been defrauded of the US $ 80 I paid for the World Cup subscription. Worked fine for few days and today just before the opening ceremony, the app crashed. Unable to log on. After a million attempts I was able to log in. Upon clicking to view the first match, received network error messages. Tried everything to no avail. Please refund the 80 bucks you stole..Huss!!Version: 1.27

A waste of Money and a Giant ScamThis app is awful and doesn’t work. It advertised as a streaming service in Saudi to watch the World Cup and ever since the first day it stopped working. The company refused to reply to comments and complaints from everyone affected conveniently after taking peoples money. Its not just one or a few complaints, literally an country’s of Tod customers were scammed out of $80 each and they are unresponsive and MIA..Bay1810Version: 1.27

Application not working when tried to stream football matchWhenever i try to watch a match it gives me message application cannot stream as you are in a forbidden country, tried for 15 country vpn not also working, no customer support number or email, only stupid auto replying chat bot, they just took my subscription and scammed me, worst of the worst.Omar9710Version: 2.4.0

FIFA World Cup Subscription FraudI subscribed for FIFA world cup for $80, and the service got blocked in Saudi! I never enjoyed my subscription nor got a refund, and even no apology from their side, their customer service is whatsapp bot, that will never get your issue solved, and no other way to reach their customer care, it’s just a fraud service to take your money. Never even download this rubbish app..7so0onyVersion: 1.27

A scamPaid 345sr to watch the world cup and it was working up until the ceremonies that when the app stopped working completely and it logged me out and when tried to log in the app takes forever to load only to find out that they blocked the app and their website. We want our money back scammers !.FrescoFYIVersion: 1.27

Worst streaming app ever usedThis is the worst streaming app I have ever used. On top of being robbed $80 for a horrible World Cup experience. Never again will I give bein any money. 1) keep having to everyday, link the app on the apple tv to my account through my pc or phone. Which is ridiculous. 2) can’t watch games that I missed. When you select to watch an older game, the stream starts in the middle of another game. And it won’t let me fast forward. Crazy. 3) picture quality is not good enough. Might as well watch on computer. Again, not acceptable for $80 for the World Cup. Never again..HdyvrVersion: 1.27

Was working fine until the world cup startedI made a second subscription for my dad for the world cup. Was working fine for the past week and it stopped working just before the opening ceremony. I demand a refund from BeIN and I expect that the App Store should do something about such apps advertising something and then ripping you off..ShadowAZVersion: 1.27

Horrible App - Keeps CrashingI downloaded Tod to watch live premier league games unfortunately this app is not reliable whatsoever. For some reason it keeps logging me out and then logging back in is a nightmare - so many glitches and what not that won’t let you log in on time to tune in on time to the games you wanna watch.Ahmed mouawenVersion: 2.17.1

The price is higher than other streaming services!!$23 a month which is 85AED a month for little content? You’ll find around 5-6 great shows/movies. They dont have a lot of content to be this expensive for a streaming service. Netflix/Disney+/OSN are much much cheaper with better and more variety of things to watch..Fahad Al BuraimiVersion: 1.20

Live is garbage for the priceCan’t watch live sports on the Apple TV app. Almost constantly grainy picture and rare moments of clarity. I can get better quality for Wimbledon by going to a stream online. If you can’t figure out how to do live steaming, hire some people from prime video, Apple TV, or CBS. God knows we are paying you enough.UsedtolovedthisVersion: 2.6.2.19546

It is a SCAM !This is the worst application I've ever seen. I paid for a subscription and received nothing in return. Worse, TOD did not even attempt to reply to our several inquiries, nor did they make a statement explaining why the connection was discontinued. I strongly encourage everyone to avoid this program and the Mother firm. This is really disrespectful..Mahmouf ahmadVersion: 1.27

Subscription failedFor million of times it happens to me and i have no answer for this It just signs me out from my account and when i sign in after millions of tries it keeps telling me you have no subscription plan I have the full plan and i dont know what to do with this app.Abdulla_alfarisVersion: 2.17.1

When it will be available in the USAI downloaded the app and paid for one of the packages, but couldn’t open anything because not available in my area to watch. If this app it’s in some certain countries to be available at, why is it in App Store / Google Play for the countries it is not available..Matti kakkaVersion: 1.26

Poor quality and high expensiveI have subscribed and paid 42 usd (154 AED) for a month. The quality is very poor. The resolution is very low. If such app are expensive they should provide minimum hd picture clarity. Very disappointed with this app. Still hope there will be some improvements before the big event starts..AlisvlyVersion: 1.26

TheftThe program doesn't work and when you try to reach support they ask you to have the credit card company refund you amd raise a claim - lost 80 USD to subscribe to them - a press release by them approved that the service doesn't work but still no support to refund - clear theft.OtbaderVersion: 1.30

Horrible appJust downloaded today for the World Cup Package (80USD) and it kept lagging although I have a high speed internet connection (600mb). The app presumably supports up to 5 devices, it doesn’t even support 1 ! Tried signing in from the App, from their webpage but just keeps loading without success. Can’t reach their customer care either after numerous failed attempts to sign in. Total waste of money, not even worth comparing to any other services. Must have the worse servers or maybe just a scam app I suppose. Shameful to steal people’s money !!.Khalil AtiehVersion: 1.27

Total rip offThe app does not work as advertised. Nor they have proper customer support or technical support. All you get a bot that leads no where. Save your money. I can’t remember the last time I wrote an app review, but this is that bad. Poor experience and definitely asking for a refund..Sam IVersion: 1.27

Very expensiveVery expensive 23$ and i only can watch live sports on 1 device. I can’t watch live sports on 2 devices at the same time. Please rethink your pricing or give better spots packages for family and friends, to watch sports on 2 devices or more at the same time. Thank you.RammahVersion: 1.22

Waste of moneyDon’t bother, customers service is bad ,streaming service is bad, too pricey, 5 devices can be registered and (only 2 can stream at the same time) [depends on the package], You can use it if there was no match in that time if you want… (the shows are very bad).TlheDONVersion: 1.27

App rarely works and constantly freezes.App continuously closes itself and freezes during the worst times. Got the subscription for the World Cup and I wish I never did, can’t even watch a single game without it freezing..Sam BahuabVersion: 1.27

It used to be so good but not anymoreIt used to work in Saudi Arabia but not since the world cup. I spent around 80USD and didn’t watch any single match. Very disappointed. And plus you can’t get your money back because they have a terrible customer service..Nujoom9876Version: 1.30.4

Ruined our world cup experience!When excitement start to being the service stoped working! And no clear explanation until now. We missed the world cup opening ceremony and the first game.. how are you planning to pay us back for the missing experience.. Bad app..NidaltahaVersion: 1.27

Full of bugsIt will not allow you watch your expensive subscription, it will not recognize your devices and will not allow you to correct the false repeats in devices . Send my money back ..TBS OKVersion: 1.18

Random sign outThe app in the Apple TV is keep signing me out randomly without any reason. Im pretty sure its a bug in the app since I face the same issue in two different Apple TVs. Yes My tvOS and the app is updated to the latest version and still the issue is remained unresolved..Eng.AbduallahVersion: 2.4.0

Not working and no customer serviceVery bad app, First they say my subscription ended but there is still one more week remaining. I have tried to ask for support but no customers service number nor email. And they don't reply on insta account. So i had to ask apple for help Then in my second subscription the app not opening my the media. And i cant reach them Very bad experience and they don't reply. A big disappointment, i am not advising anyone to use it..VtiteniumxVersion: 1.30.6

ScamA total scam of an app they font provide the sport channels I paid for saying I don’t have the credentials yet they charged me . A garbage app and waste of my investment.DekryonVersion: 2.20.0

AOne star is too much for this app.GhatvmyxVersion: 2.20.0

DisappointedI have been using the app for a few months now. It disconnects during the games, poor interface, not easy to find channels and switch between them and worst customer support ever.. if no improvements made by the of current subscription month I’m not renewing. They are literally pushing people to find other sources to watch football..BeGoodddVersion: 2.1.0

App crashes a lotWhen I pay for a subscription I expect to watch the big games, but this app tends to break when a big game goes on. Very unacceptable and there is no customer service. Do better Bein!.Tafs not happy with TodVersion: 2.17.1

Decoding Errors!!!You can not subscribe because of f.king decoding error!! Totally garbage app!.CAELGINVersion: 2.9.1.19575

Decoding errorDecoding error whenever I try to create an account. You people are not serious about your app..AJ ONVersion: 2.1.0

Shame on beINI wonder how beIN would spend tens of millions of dollars buying exclusive rights to all major sporting tournaments, and then invest so little in their streaming app and customer service. It makes no business sense whatsoever. Steaming sports is terrible: if a match has started, tapping “watch from start” instead plays the live position, spoiling the game for you. Matches suddenly fast forward to the end without warning. The controls are horrible, options are very limited. Believe it or not, there is no customer service at all; nobody to contact. And subscription management is very poor, with no way to resolve system errors. Simple streaming apps built by university students perform faaaaar better. Shame on beIN sports..AnanumbVersion: 2.1.0

App needs workThe app is atrocious, I feel like they should use other streaming apps as examples. When you watch a show, you would think the app will just play the next episode but no it doesn’t (shocking!). What makes it worse, I use Chromecast to stream episodes on my TV so you would think when you switch between episodes or between sporting events, it would automatically switch when you press the Chromecast icon but you would be very wrong because you need to stop casting your previous show or sporting event before you can cast the new show. I’m surprised because globally streaming apps are so common and this is the best that you could come up with..Zero stars appVersion: 1.30.6

Terrible appCan’t cancel subscription because their website and app don’t work properly and there is no one to contact. 0 star service.JamiroquoiAVersion: 1.30

Tod tvThe app does not function even after payment, please return my money. Very bad unfriendly service.ProdoshkVersion: 1.27

CancelI want to cancel the subscription No way to contact costumer service.. no email .. WhatsApp useless sends you on a wild goose chase..A.HarthyVersion: 1.27

Can’t complete the registration!The app failed to complete the registration process. There is an error where you can’t see the package options and prices? Failure at this stage says a lot!.ARMYCLLCVersion: 1.27

BadBad.123yousefVersion: 1.27

NO STARSCan’t even log in to your account!!! POOOOOOOOOOOOOOOOOOR APP.RmnlolVersion: 1.27

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