BeIN CONNECT (MENA) Negative Reviews
Not working at allFirst my account didn’t work when i changed my old phone to a new one. I was told to wait for one month and try my user name and password again which is so strange but i said okay. When i m trying to put in my login credentials to try them the app is completely empty in all its tabs and nothing is loading. Tried to uninstall and install several times with no success. Even after updating h the app just now which says bug fixes nothing is fixed and nothing is loading. I m paying money for on demand subscription and that’s what i get. That’s not acceptable. Fix your app if you pls..Baher elshazlyVersion: 7.16.2
Please fix TV beIN connect and enable support for mirroringBeIN should keep up with global broadcasters and offer flexibility in packages and viewing options. The lack of screen mirroring support and the removal of the beIN connect apps from the smart TVs, is pretty poor from a supposed ‘Global leader in sports broadcasting’. BeIN takes up rights for all major events, and then goes on to charge exorbitant fees for viewing. This nothing but modern extortion. The instability in PC viewing, poor app on android/ios etc. leave a sour taste for any sports lover..GoviiiowedVersion: 7.6.1
Needs Significant ImprovementsThe main point of the app is to stream (TV CHANNELS) so it really doesn’t make any sense to not have the app on Apple TV!!
The bugs are countless and the user interface is beyond poor. In addition, the desktop app does not work at all and you cannot stream using the website!
If they haven’t had the (Bein) name behind the app I would have thought that this is a scam app. Such a shame to have all of these resources and have an extremely bad app..A_EidanVersion: 7.6.1
Too many authorized devicesI only use bein connect on two devices. My Windows PC, and my iPad. But every time I try to use the iPad it tells me I have too many authorized devices and I need to remove one. So I need to remove my iPad and add it back. But I can only do this once a month. This happens every time there is an iOS update. The app thinks it's a new iPad because the version is different. Terrible app. Badly coded..RiyamiVersion: 7.8.2
Surprisingly below averageApp is below average in comparison to similar world-class apps. Not that user-friendly, not easy to rewind and fast forward. Additionally, app blacks out every now and then few times during a game, sometimes during key moments. Very disappointed. You can surely do a lot better than this..KMAO78Version: 7.8
Very poor qualityThis is my first subscription on bein, the quality of the streaming is like garbage, the app on my mac is bugy the quality is very very bad on the mac it’s like watching 240p and it’s already 1080p on the settings, this is a shame for bigg company like bein having this poor quality, the technical support should do something seriously..IslamfilaliVersion: 7.6.1
TV app without an Apple TV appIt does not make sense for beIN not to have an Apple TV app. With the monopoly in MENA, I expect better services. I will only subscribe if they offer an Apple TV app. I am unable to pull any receiver (beIN or telecom) to my desired viewing room but internet is available everywhere. Please make an Apple TV app so we can enjoy watching football properly..Dubaian-Version: 7.7
We pay for THIS.Fix your APP it’s not possible we pay for this services and your app doesn’t even work half the time I log out and I can’t log back in, glitchy and bare even loads proper. This is becoming a waste of money and most importantly reflects your care to the your subscribers..AbulOpaVersion: 7.30
Poor video qualityStreaming suffers huge interruptions with low quality video even though other streaming services are working just fine on the same connection
BeIN should ramp up their streaming servers to have proper quality for a paid service.MsalahelVersion: 7.8.1
No Apple TV app !!As a beIN customer im not happy with the App, they just finally add 4K to the App but still i can't enjoy it on my Apple tv because they didn't support it yet, the worst thing is they give TOD app alot of upgrade and promote for it everywhere but and TOD Have apple tv App, i actually start thinking they ignore us on purpose.Vaio_eqla3Version: 7.12.1
Very poor qualityWonder how bein offer so miserable streaming service : continuous crashes, streaming took more than 1mn to start , poor resolution quality. Far under my expectations was forced to search a pirated service it did the job far better , it’s odd !!!.Akidoo15Version: 7.9.4
Logging inThe app keeps disconnecting. It is so difficult to sign in or even change my password. Ive been a customer for 4 month and have not been able to sign in. Stupid.AdabbasVersion: 7.7.3
Not workingI subscribed and downloaded the app, but whenever I try to play a video, it gives me technical issues. Their desktop player is also non functional. What a scam.Rania20Version: 7.6.1
Technical issuesAll the channels doesn’t work, and I receive this messages
“We are experiencing a technical issue, sorry for inconvenience. Please try again in a few minutes.”
I couldn’t see all the matches on my iPad..Abdulaziz_AlhussainVersion: 6.7.1
A lot bugsApp doesn’t work It shows app is not available in your region even though I'm In iraq all this happen after the latest update Please fix asap.AliatalonVersion: 7.19.1
My subscription is not workingI have subscribed yesterday for one month and it worked for only one day and stopped
It just saying the channel is not in my subscription.Eman NaguibVersion: 7.7
DisconnectionApp is not at all reliable you won’t be able to watch single match completely, even your support team is not supportive.AljanahiVersion: 7.16.3
Not worth itHorrible app as it’s not connecting all the time. Very limited access to all the channels especially during live events .Very bad and horrible.Abu WarithVersion: 7.9.1
TerribleRip off, terrible quality, constantly crashing, lousy customer service..KHOMATAKHEBREKHERVersion: 7.7.2
Should be global for those people who is Arab an out their country want to enjoy the arabic channelShould be global for those people who is Arab an out their country want to enjoy the arabic channel.A7abojamalVersion: 7.7
Screen mirroring and casting features are not workingSlow application and screen mirroring and casting to TV features are not working.Semsem-assemVersion: 7.8
Don’t recommend getting this appAir play doesn’t work, app is slow and very glitchy. I wish there’s Apple TV app.Ahoud the monkeyVersion: 7.9.1
Needs improvementThis application is not functional. Needs a lot of work. For the amount of money, I pay..Dougiee516Version: 7.4.1
Always freezeWorst app to watch football, freezing all the time.MidoalhaririVersion: 7.33
BugApp close automatically when I opened it.Rogg0xVersion: 7.17.0
Chromecast issues with the appYou cant chromecast some premium channels at times which is very frustrating!.Omar123547Version: 7.7
OoWe are experiencing a
technical issue, sorry for the
inconvenience. Please try
again in a few minutes.
22.0.0.Mo.elhagVersion: 7.7.2
Just badMany bugs, always crashing, non existent customer support.Angry_aliVersion: 7.7
Poor customer serviceThe app is just a complete mess. Don’t waste your money on a subscription..TluxgenVersion: 7.6.1
Apple TVIt’s TV service so it doesn’t make sense to have apps got the phones but not for TV streaming devices like Apple TV. Wake up technical support please..PharmacinoVersion: 7.6.1
Apple TVWhen will this be available on Apple TV its getting ridiculous.Anw_khVersion: 7.8.1
Channels are not working ..!!It will take long time for fixing the app ..?
There is any improvement ..?.Meshari alsarheedVersion: 7.7
Apple TV App is not availableApple TV App is not available, Also screen mirroring not working with Apple TV devices.Mostafa Elm@sryVersion: 7.7.2
Subtitle not workingWhen i active the STC, No subtitles are displayed on the movie channels..Brandon heatoVersion: 8.1.6
The worstNever worked for a live big match never!!
The worst call center for such a global name !!.Khalidhh2025Version: 7.7.2
Create an accountWhy we cannot create an account?.Yba1997Version: 7.13
Not AnywhereThis app is not working during my traveling to USA.Mohammad altitiVersion: 7.50
Apple TV appThe fact that beIN is refusing to make Apple TV app makes me want to jump ship as soon as there is a competitor..AWaheediVersion: 7.6.1
NOT WORKINGThe application doesn’t and I don’t what’s the problem !!! My phone is Iphone XR ios 15.0.2.SokrataliVersion: 7.7.1
Bad systemZero recommend.Sheikh_zidanVersion: 8.3
Login issues on my laptopI cannot ever login to my laptop..KkaawarVersion: 6.2.1
Login??Why can’t I log in using my TV provider?.Aboudeh91Version: 7.16.3
Shameful Product and ServiceWords can't describe how terrible this company's customer support is, let alone their technology! It really is unfortunate that companies like this, which are meant to be leaders in our region, are so terrible at what they do, and further compounded by sub-standard, immoral, and even offensive customer support practices.
I signed up to watch the Eurocup and the service simply didn't work. it wouldn't work on Wi-Fi, so as per their customer support, i switched to mobile data which worked for a few seconds and then the entire app just crashed and closed. I got the same problem on both Wi-Fi and mobile data across 3 separate devices. As if the frustration from the technical issue wasn't enough, i ended up spending at least 30mins on long-distance calls with different agents to find a solution but to no avail.
At that point, I had accepted the fact that I missed the game, as these things happen. Given I didn't get what i paid for ($57) due to no fault of my own, I thought I'd simply request a refund and move on. It is common sense that when one doesn't get what they paid for, they get their money back.
Apparently not to beIN, it isn't! It seems they're very well aware of the terrible service they provide and already have specific no-refund policies in place designed specifically to rip customers off! "We do not provide refunds due to technical issues", is the explanation i kept getting. There is absolutely no rationale that can logically explain such a senseless and selfish "policy".
It doesn't take a genius to figure out that such a company-centric policy, which may save the company a $57 refund from a customer like me, would end up costing them so much more in lost business from myself and everyone I know! And, it doesn't take a marketing guru to realize that a happy customer (which is what i would've been had they refunded me) WOULD actually come back. If it's the monopolistic position that beIN is banking on, again, wake up, there's this thing called the internet that magically democratizes content and makes it available through many other, better, and even more cost-effective channels.
Instead of adopting global best-practices, and following the customer-centric lead of the likes of Netflix, Apple, Amazon, and many others that PUT THEIR CUSTOMER FIRST, they choose to claw back whatever pennies they can at the cost of growth. beIN is the perfect example of the short-sighted practices that hold back such brands from becoming global leaders.
What a shame....SamerSCVersion: 7.6.1
ScamPlease be careful everyone i just got scammed i paid the full subscription and got nothing in return , don’t download this.4dh4amVersion: 7.31
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