Wizard Hero - Magic Survival Customer Service

Wizard Hero - Magic Survival Positive Reviews

UpgradesI love this game and enjoy it very much but i feel like theres some stuff that should be upgraded to make the game more enjoyable, the basic gameplay is fun and attention inducing but the money you earn in the game is very low for the amount of levels you get throughout the first 10 worlds in the game but the money you earn is very low and the amout of equipment you gain is low too so if this game could increase the amout of armor amount and money amount this game would be a solid 10/10.ItzAlexBech19$Version: 2.3.4

Loot scaling and heroesI think the game is great, however having been playing it for a while I realize that there is an issue with money and the way you upgrade heroes to the next level. For money it’s way too scarce, especially at the higher levels. You make the same amount as you do in the beginning for each level. Although you can play the game and still enjoy it, it’s difficult to catch up to your level in game and unlock all of its perks. For example, I am level 23 but I have only unlocked the permanent stats upgrades up until level 12 because I don’t have enough coins to upgrade. Now as for the heroes, I think the system is good but it requires too much RNG and too much time to make a hero worth while. You can play the game with the first hero the entire game giving that you unlock his second level. By the time you unlock one of the master level heroes your starter hero is usually much more powerful and it’s not worth using the master level heroes and giving the rarity of the master hero shards you won’t upgrade them anytime soon. By the time you get them to that second star rating your beginner hero will have reached the 3rd and still be much better. I think those two things should be balanced in order to make the game a 10/10. Great game, highly recommend it..Jon@10289Version: 2.5.600

Way too difficult and unfairEver since the start it has been way too difficult and enemy numbers and bosses are too unfair. Bosses that cover the entire screen with attacks you have no way to dodge. Enemies that flood the screen making it impossible to move. I should not be struggling on Stage 5 with all Level 30 Epic Gear. Also after the latest update they added enemies to stage 5 that weren’t there before. Red beetles that run 3x faster than you and take half your HP in one hit. They throw up to 6 of them at you at one time as soon as you beat the first boss of the stage. I didn’t want to leave a negative review even though I’ve been frustrated since the beginning with these stupidly unfair game mechanics. But now I’m at the point where I have to, and have to say. Fix this immediately. Lower the amount of enemies even a little, and remove the bosses abilities to flood the entire arena with attacks. You’re just going to make players angry with this artificial difficulty and less and less people are going to play..Timrod146Version: 2.2.3

Enjoyable but lackluster.Pros: game is smooth, visually pleasing, and totally free with optional purchases. You can unlock the best heros during events/ daily quests and even can watch videos to earn hero shards. Cons: It only took me about two days to unlock all the spells. Their are only maybe 20? (Not counting the passives) Their are soooo many levels to do which is awesome! but nothing new to unlock now? Forever? It just lacks long term playability. Lack of armor/ weapons. Only 4-5 weapons to chose from? 4 armor sets? Their are 3-4 games JUST like this one but with pets etc (like survivor IO) All spells are upgradable/ merge into a “mega spell” accept ice shield. I think that’s lame because you can only choose 6 spells- opportunity for 3 “mega spells” but if you choose ice shield, you’ll have two spells that can’t reach full potential taking up slots. Would like to see something compatible with ice shield. Lacking spells quantity and combinations. Ideas to implement: a DECK building system. That way the “roulette type” level up system will be in tact- but it would add so much more variety and style to the game. So you’re not always picking the same three AOE spells for all 100+ levels lol..TfchiesvhVersion: 2.6.0

Fun buttkicking magic game!I have a good time playing this game. Since adjusting to the controls, I often find myself playing for an hour or more at a time. I do wish there was an option to play a stage for an unlimited amount of time as opposed to the standard 3 boss limit..CobaltChameleonVersion: 2.5.800

Good But UnplayableThe game becomes virtually unplayable once you get to arena 10. They dont give you any extra coins between different arenas, and you just gradually get weaker and weaker unless you spend money on the game. Arena 10 comes around and you just die when the first hoard comes around. If they would make the game less pay to win, changed the amount of money you get per arena, and removed that silly energy features that limits how many times you can play the game it would be a 5 star..DavudvondarhaaeVersion: 2.5.700

Creative & FunOne of the better upgrade stacking games I’ve played. Kinda like playing Galaga or Metal Slug and collecting fun upgrades that eventually fills the entire screen with cool attack spells. Huge difficulty spike around lvl 15 though. I would never spend more than an hour or 2, at most maybe half a day, on a level and then I hit lvl 15 and been on it for almost 2 days. The talent tree gets pretty expensive after lvl 7.KunamVersion: 2.5.900

W bug fixesI’ve been playing for about a week and so far the game is great. But as i hit level 6 and the hero evolve tutorial poped up and my game became hard locked on the tutorial directing me to press the evolve button that looked glitched into the menu. After only a day the bug is already fixed and i’ve been sent a nice little reward in my mailbox for it. Good work on these updated devs..Big d migeeVersion: 2.3.8

ReviewI love this game, it’s honestly got me in a choke hold but on a couple of separate occasions I’ve been close to opening a chest where I was guaranteed to get an enchanted epic piece of equipment but then it would automatically reset to 40 more opens. I don’t know the reason behind this but as someone who’s spent so much money on a mobile game this shouldn’t be something I have to worry about happening.LovoconnorjVersion: 2.5.700

Overpowered bossNerf the icevile boss two and three there way to over power and almost invincible so much up so much damage and during the second boss over 30 dragons spawn around the barrier and make it literally impossible because you have to dodge 40 fire balls and that makes it so you can’t hit the boss and you’ll just die.@saucytattertotsVersion: 2.3.0

Pretty fun game to pass timeIt’s nice because it doesn’t throw adds at you and when you die you have the choice to watch one which I’m happy to do instead of being forced to watch one! The second it does though I’m uninstalling it O_o.Xx bear xXVersion: 2.3.2

Level upFeels like the items are only random up until you really need a specific upgrade. When I get the frostbite all leveled up, the fireball upgrade won’t show up for like the next three levels. Could just be me but I think the choices for upgrades are only up until it’s needed then it just tries to avoid the upgrades you need.Nicname is taken try againVersion: 2.3.6

Do some better upgradingBruh energy makes the game unfun cuz ur limited to playing it and how do u want plays but obly want them playing for certain bit of times like take out energy the game isnt fun with energy here.Stupid mini basketballVersion: 2.5.600

Difficulty SpikeMost mobile games have a significant difficulty spike that pushes you to spend money. This game throws that spike at you very quickly, which is frustrating. Unless you love grinding and dying a lot, you’ll either spend money or watch more ads than cable tv. The actual gameplay and mechanics are really fun, but the spike hurts the feels significantly..Not RichebouVersion: 2.3.1

Potential…This game has a solid foundation but the difficulty scaling is totally unfair, and the enemy spawns also need serious tweaks. I’m stuck on level 25 and they literally spawn packs of these ghost enemies on TOP of your character. It makes no sense and isn’t fun to go up against because it’s obvious that it’s not intended. Please fix this and I will change my rating!.BX BubsVersion: 2.4.0

GoldWhy is it so hard to earn gold and why is it that the amount of gold you can buy is set it never goes up when we go to certain levels it’s stuck at the same amount. Game is fun. I’m not about to keep spending money over and over and over again just to get ahead..Lamontre33Version: 2.5.0

Very addictive, but only one issueI love the game so far, very fun! But the only issue is that, fir some reason, the second world, Iceveil Glacier, doesn't want to load. If it’s resolved, that would be great!.Awol_KnightVersion: 2.5.700

Help!!!!I absolutely loved this game until this morning. I reacted the stage where I could evolve my character for the first time and it won’t let me do it. All I can do is look at the the screen with the finger pointing at the evolve button. Please help with this!.Dushan48Version: 2.3.7

It’s good but very laggyThis app is great but when I get lvl up my game lags a lot when monsters spawn in. The thing is that it’s laggy and I want that fixed but I hope the developers are seeing this and please read this. Sincerely Mitchell Hubert.Game_ BetaVersion: 2.4.0

This game is EPIC!!!!Tons of awesome ways to kill tons of tough enemies and you are unstoppable it you select your upgrades just right and know how to move to survive! This game is a must have I love it!!!.SorverusVersion: 2.5.600

Overall Great GameAdds are reasonable, only thing is it crashes when you are deep in a level and makes you restart the level multiple times…..Quad_eVersion: 2.5.600

Incomplete gameFun, but started freezing everytime I tried starting a round and uninstalled and reinstalled to fix and when I recovered my account it was reset to zero and the help button doesn’t work so it’s lost so now I have to restart and I’m not going to.WhyDoNamesHaveToBeUniqueVersion: 2.5.900

More weaponsI like this game it’s a good game but the reason I am only with it 3 star it because it don’t have a lot of weapons like the other games have and u can’t really change the ability in your character but other then that’s i like the game.Alexh743Version: 2.5.800

IssuesI love the game but it just broke entirely after I beat the 2nd world it says I have 9999 energy and there’s just a ice wolf walking on the platform and some slime is inside him glitching and I can’t play any matches.Flying can manVersion: 2.3.8

Starting chapter 6 then stuckIn the chapter 6, when starting and stuck, no matter how many time I try, starting 6, and stuck.苍之浪Version: 2.5.900

Very fun game, but no sound.The game was working fine at first. The sound stopped working out of nowhere. I’ve updated the game, closed the app, and turned off the phone..Tristangreen64Version: 2.5.100

Good game. Needs moreIt’s lacking some sort of other missions or quest. I like it I’ve spent money on it and hope it grows more! Like a side quest or more dungeons to upgrade your equipment something plz.Same love❤️Version: 2.6.1

My Gear!All my gear has been swapped out randomly and I had things ready to be merged so I could get better gear. Now all that has gone to waste. What kind of bug is this? Nothing I have is the same as when I played yesterday.Mr.waffles5600Version: 2.2.9

Amazing game but..Amazing game but sometimes when I accidentally delete it I lose my progress so maybe make like a game center acc or google acc to save your progress.Banana power!Version: 2.5.900

Less ads for thingsI wish there were ads for second chance and for extra level on magic or somthing.Inventory pleaseVersion: 2.3.9

DisappointedKind of disappointed got on today to see it’s been updated but I lost all my progress lost the will to play now gotta start all the way from scratch 😒.Taylor_W__Version: 2.2.5

Fun, but the ads came out of nowhereI was playing until chapter 3, and suddenly I’d get ads after opening an elite’s chest in the middle of a run! And it was every chest, so every run is taking way longer because it’s constantly interrupted by ads! Some are 5 seconds and then skippable, but most are not able to be skipped until after 30 seconds minimum. There’s no one-time purchase of “ad-free” either. They have tickets. You buy ad-skipping tickets! That would get so expensive so fast! It was a lot of fun, but that many ads (with other in-game purchases I might add) really turned me off of the game. I’d rather pay $5-7 CAD for ad free and then just enjoy my game..TawneyS24Version: 2.5.600

Too glitchyCool game, cool concept but way too glitchy, especially with the revive. It just does not work and lost 28 minutes of progress just because I tried to revive.Draw Story!Version: 1.2

What the heck happened??It’s like the difficulty just switched to mega extreme! I’m on round 24, and suddenly I can’t kill a thing, I go back to level 10, and even then that’s a struggle now! What happened???.BundtyXVersion: 2.5.600

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.6.1

Wizard Hero - Magic Survival Negative Reviews

Entertaining if you’re okay with payingThere’s a steep drop off in gameplay where it is very clear the developer wants you to either pay money to continue playing or repeatedly lose a large number of games until you can level up to try again. The game also has deceptive advertising and a limited number of skills. There were social media ads showing the wizard character creating black holes for enemies to drop into which never manifests as an actual skill in the game. The skill combination mechanic was fun until I realized around stage 30-40 that i wouldn’t be unlocking new skills for the foreseeable future. After you combine skill A with skill B again and again, the novelty starts to lose its appeal..Bran the chicken manVersion: 2.5.900

Great game…but…So I really enjoy this game. Got all 1 star red gear without spending any money on the game, which is awesome. Didn’t take to long either, maybe a few weeks of playing off and on and using the video adds to get the free chests. I only say great game but…because I’ve maxed out and cannot progress any farther as there are no levels past 10. So I’m kind of at a stand still. Really other than that, I really do enjoy this game and you literally don’t have to spend any money to get good. Just takes a little bit of time is all. ***EDIT*** I lost all of my game progress and the game is basically reset on me!! Lost my purchases and everything. Please do something to fix this!!.JeWoDaVersion: 2.3.2

Very deceptiveWhen a developer posts a purchase with the description “NO ADS”, then that should be accurate…NO ADS. I purchased the $9.99 no ads promotion. In the description, it stated that there would be no more ads to delay the play. I closed the app down after the purchase and went back into the game. It showed the first purchase gift and I was pleased. I then start playing and see an option for ads to re-roll my weapon choice and…SURPRISE the ads are the same. There is NO CHANGE to the gameplay despite that I paid them $10 for this to be changed. Here is the big issue: there was an option for ads busters. These ad busters were listed under the TEMPORARY section. The NO ADS option was NOT. This is purposefully deceptive. I will be reporting this to Apple (although that will probably do NOTHING) and will delete the game. DO NOT DOWNLOAD THIS GAME AND DO NOT PURCHASE ANYTHING FROM THIS DEVELOPER. This type of scamming (and that’s what it is) should make Apple revoke their ability to create apps/games for their customers. SHAMEFUL.Pianoteacher78Version: 2.6.1

I can't play the game anymoreIt's a fun game. I've tried a few games like this and this one barely works. I've played a few levels and then the game just freezes when I try to load into a level. I can't even access the help button in the menu. Like I said, it's fun, it's got good graphics, but it doesn't work and I've tried basically everything to get it to work. Also the pop ups when you launch the game and end a level asking you to pay are pretty annoying..YarnhoundVersion: 2.5.900

Fun but feels Pay-to-PlayThis game can be really fun and addicting, but some of the major flaws make it hard to enjoy at times. For one, “make two in-app purchases” should never be a weekly quest goal. I’m not one to spend money on a casual iPad game so this was a major disappointment. Also, sometimes when you click on the Ad it doesn’t load properly and you are forced to quit out of the game and reload. Super annoying when you need to revive a final boss fight and you lose all your progress..NatatatouilleVersion: 2.6.0

Cashgrab after awhileHonestly a fun pick me up game that keeps you busy in your downtime. But with low armour and weapon upgrades. Very little resources with such high needs to upgrade you will get stuck. After a few days of claiming your daily storage of items. You might be able to get through to the next level but good luck. Just like most other games it’s pay to win. Would give 1 star but did entertain me for a while so it’s only fair to give 2..XxsemtexerrorxxVersion: 2.3.6

This game was lots of fun!I can’t tell you other than a real console/Mac game the last time I can say I’ve played ANY game 123 days in a row. It has been great fun, and then in the last couple days they finally got greedy. Full on can’t play a level without spam ads v popping up. The spam button has been getting pretty heavy, but the last update just destroyed what was a fun entertaining game. Sad to hit the Delete button today. Y’all had a good thing, I was a good customer watched the little ads for occasional extra loot etc..JamsF69Version: 2.5.600

This game is a scamThe developers have stated that’s the eastern dragon and black hole ability from the ads on Facebook were being developed; that is a lie as they have told me that those two items will not be in the game. The only thing these guys care about are your money. They no longer care about feedback nor fixing their game. There are hundreds of bugs and crashes that happen that they refuse to address. They delete your account to make you start over so you spend money on the game..Beast132007Version: 2.6.0

Changed for the worstThis game used to be a lot of fun and had an innovative ad system that let you watch ads to unlock different rewards such as chests and whatnot. We’d spend a good 10 minutes or so just doing ads to get all the rewards. Now it would seem the company has become greedy and has recently Deployed game disrupting ads which is a disgusting sign of greed. This game will now be uninstalled - its a shame too because of all the ad minutes they’re going to lose now..BrandonTNVersion: 2.5.600

Update is just a cash grabSince launch I’ve been playing this game. I keep hoping it will get better but it’s obviously not going to. Every update is just more stuff to buy. All events are just limited stores. The worst thing is the the difficulty is outrageous on this game. The swarms are relentless at lvl one. You miss all the time yet the enemy has auto lock on. Also most bosses have such a spread on attack & there size is a quarter of the map. Download at your own risk. It’s a money pit..1crank1Version: 2.5.600

Quick RundownVery basic copy of archero, and vampire survivor but fails on both fronts. First few levels are pretty easy, your basic gear you get will help you after 2-4 upgrades and abit of luck. After those few beginning levels, the need for high rarity and level of gear is the only way to progress. Since the difficulty of enemies spike up exponentially. Very pay to win, and you probably won't touch it after the first few days of download..HelloSkitsVersion: 2.3.8

Good game but…Game was fun, played for ages and put a lot of time into the game. However, I wouldn’t recommend wasting your time playing this. The devs will just reset your progress with no warning. They recently reset everyone’s progress with no warning and no compensation for anything spent if you did spend anything. They said they reset everyone to balance the new updates but the game is pretty much the exact same so was the reset really necessary?.BusutoVersion: 2.2.7

Literally stealing / fraudThis game is either intentionally or mistakenly stealing from players. I just purchased the gems within the game in order to convert them to gold for upgrades and as you’re tapping the purchase button - the game subtracts 1/3rd of the gold I actually purchased. Literally just stole money from me and it’s happened multiple times. Their “help” button in the game also does nothing. Fraud..HQ_arkansas991Version: 2.5.900

Going Downhill AdsThe game is littered with way too many ads interrupting gameplay. This is not even including rerolls on skills or receive. Random ads will hit after selecting a skill. Grinding to increase your money to raise skills is way too painful. Have unlocked level 40 but could only afford level 12 content..PowercrashVersion: 2.5.600

StuckI WAS enjoying this game until it came time to evolve my hero. It is stuck there. It points to hero’s and won’t let me pick anything but what it’s pointing at. Once I do select heroes and it shows me that I need to evolve my hero, it will not let me select the evolve button. It just gets stuck on that, and I have to stop. Ugh, this is very annoying!.J.R.WillVersion: 2.3.7

I new to the gameI loss all my data because my game bug and did not want to end the game and everytime I played it would get stuck like if i was in a bug loop and after i try to re install game but loss all my data maybe if there an account add to the game or something to fix that bug so wont happen again.Somethings are freeVersion: 2.2.6

Do NOT buy game passesI personally like the game and it is enjoyable with minimum ads, but to enjoy the game on a better level I bought a game pass to remove ads. I thought this would mean I would be able to claim rewards without watching ads but no I still have to watch ads. And worst part, I cannot claim my $10 back..DanteNavaVersion: 2.5.900

Could be goodGames got a fun premise. Two main issues The game will occasionally crash by not letting you change direction or leveling up, forcing you to restart the app. Then when you restart your cooldown goes to near 0% and lags out your game. It happens every stage and was incredibly frustrating. I’m not reinstalling until this gets fixed..TheBlazingHorseVersion: 2.2.3

This game WAS awesome.So like all these apps, they get greedy. And this game, like many relies on Ads but you could watch an Ad for a reward or whatever or buy tickets to skips ads. That was fine. It made sense, and we knew the transactions. Now they have inserted ads after any action. First weapon choice in a level: ad Collecting your rewards for completing a level: ad Collecting your daily night guard reward: ad But don’t worry, if you CHOOSE to watch another ad you can collect more daily rewards. But you WILL be watching ads that randomly break the flow of game play during a level. Total trash..Demotheus01Version: 2.5.600

TrashI absolutely hate it! I’ve “accidentally” spent diamonds I didn’t want to spend by tapping on the screen to fast forward the chest opening animation TWICE!!! Too coincidental to believe it’s coincidence. I’d give zero stars if I could..EasilyTriggeredGamerVersion: 2.6.0

Come onWhy is chaperter 2 so hard.Monkeys23154Version: 2.5.600

Ad changes ruin gameplay experienceAds interrupt gameplay. Greedy devs ruined a fun game..Superguy73618Version: 2.5.600

WAS fun gameWay too many ads after the last update/fix. It disrupts the game experience and makes it difficult to enjoy the gameplay. trying to focus on the game, constant ads popping up after mini boss or chest. The overall game mechanics and graphics may be great, but it’s overwhelming ads can be detrimental. Time to look for another game i guess. Ouff 🪦💔.MinusrVersion: 2.5.600

Sudden adsWas a really great game, then all of a sudden ads started randomly playing throughout the game. As if there weren’t enough ads already. Went from a 5 star to a 2 star game..WizardRockVersion: 2.5.600

AdsA chaque monter de level une pub sérieux c’est abuser.WeaksleyVersion: 2.5.600

Ads, please stopThe ads that pop-up in the middle of gameplay don’t pause the game, leaving it to run in the background and letting you die. Cool!.Pooken GooVersion: 2.5.600

Too many adsTired everytime I start a game finish a game pick an ability just ads at every turn.Aman753Version: 2.5.600

Difficulty level is now insaneRecently logged back on after not playing for awhile, all my gear is equipped and levelled decently played a new stage and can’t even kill one enemy I tried even the stage I I had completed and can’t even beat that one or kill a single enemy when last time I completed it with no problem.Lollipop lover 33Version: 2.5.600

Pay to playGame ramps up difficulty way too fast. Left having to purchase to progress and then it is very limited progress. Cost of items and bump ups are way too expensive and the rewards are very minor..Blackend103Version: 2.5.300

Completely resetAfter the games most recent update, my progress was completely reset. I had almost max level gear and was nearing the end, and when I logged in today, everything was gone and I was doing the tutorial again. Safe to say I’m quite annoyed and about to uninstall unless something is done. It sucks too cause I thoroughly enjoyed the game..Andrew RossVersion: 2.2.5

Lazy, lying developersThe game is bad. Unless you get really lucky or spend far too much money on this recycled trash of a game, you will lose over and over and over. Even when you think all is well, badly programmed game mechanics will suddenly kill you. They’ve balanced the game around spending money, so it’s very very hard if you don’t. Also, if you did spend money, took a break and came back after a patch like I did, all of your premium gains are gone with no restore option. (They have a button to restore, but it’s cosmetic and doesn’t work.) They made several promises in their discord to people who had spent money before, and have dragged their feet for months without so much as a hint of compensation. Spend the 5 dollars on vampire survivors and get a finished game with no micro transactions or spend the 50 dollars on this and still feel like you’re constantly relying on Lady Luck..Krasnov VasilliVersion: 2.2.2

NulMauvais.Saitek1972Version: 2.2.2

Too easy to accidentally open adsAds need option to cancel playing.Phill_rVersion: 1.6

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