BestNovel - Webnovel & Romance Customer Service

BestNovel - Webnovel & Romance Positive Reviews

Such apps are hit and missNot bad to watch ads but I am only in it fir one story. A perk is the writing has minimal errors and I am enjoying the story. Issues: Multiple ads per chapter is more than my other apps, some apps wont close out and I have to exit and reload the app, some ads are too long and I forget what I am waiting for especially after 2 long ads. I would have given less if it hadn’t had the ad option or more if not having to close and reopen, fewer or shorter ads, I don’t mind watching ads but within reason, ads are practically infomercials..InterestingCupcakeVersion: 2.0.9

Love this appWhen I first downloaded the app, I was skeptical. I have downloaded sooooo many apps that require you to pay to continue to enjoy the books. Other apps didn’t have options that were able to accommodate the continuation of them which ultimately led to abandoning these apps. This app is a bit different. Each chapter gives the option for you to watch ads to continue reading. Although as we all know ads are annoying, it isn’t the 2 min ads but typically no more than 60 secs which in the grand scheme is not that much time. There’s also options to get more free episodes unlocked by watching 3 ads for 4 chapters as well as the daily times from 2 mins to 30 mins of free reading with unlimited chapters opened during that time. It also gives options to win points or to watch ads for additional coins/ points making it accessible to anyone who doesn’t have unlimited capital to fund this kind of entertainment. I am on my 2nd book (downloaded this app maybe 3 weeks ago or less). The books so far are entertaining and thrilling it captives my attention so much that there’s never a dull moment. I am hoping this continues the way it is or have better give away in the future! But I’m happy with this app and as a skeptical person that says a lot!.MzCami1117Version: 2.1.1

Wanted to give a three star though!Well the stories are great. I have been hooked with a particular novel. Have finished a few already but the only thing concerning for me is that there isn’t an option to jump to the chapter we are currently reading. So mostly I read from my iPad, today tried reading from phone so after installing the app I couldn’t progress. Mind you I’m in chapter 35 in my iPad so rereading the story from chapter 1 in my phone is an eek for me. Other than that it’s cool. Freezes a bit too but I don’t mind it that much. I hope you would add pictures for certain chapters if possible.CelestialEmpresslVersion: 2.1.1

Great app but please correct this issueI love this app. It’s more expensive than buying the books, but I enjoy the app so much I don’t mind. However, since the update, they have changed the way you can earn points. Please bring back the bonus points you get for reading for an hour. I hate ads and refuse to waste my time watching them for just a few coins. I’d rather be able to read and get points. Maybe increase the time per coins ratio would help? I don’t mind as I read for several hours a day. PLEASE BRING THAT BACK! EARN COINS BY READING!.Coledaddy570Version: 2.1.2

Deceiving TitlesI only gave it a 5 in hopes that other people will learn the truth. It let me read a few chapters, then said the rest of the “story” was “free reading”. Then, when I typed in the “alleged” title of the story, there were at least 20 with basically the same title and when I clicked on one, it was a different story which wanted to charge me. That is called “bait and switch”, which is ILLEGAL in the US. Do not fall for its deceptions. AND I AM NOT BABYDOLL1966, asswipes. Must be a man who thinks up names you can’t change..Babydoll1966Version: 2.1.1

Some things to considerI love the selection of books and the app in general. But the amount of money you have to pay in order to even read anything is unnecessary, you’re supposed to be able to be able to read books for free but have to pay to keep reading them. I don’t understand the amount of ads either. I’ve had to waste so much time watching ads just to read a few chapters. It would be amazing if that could be changed along with the money situation..✝️♠️Harlee_Quinn♠️✝️Version: 2.1.3

Loving this appI love this app because it is totally different from other reading apps. If you can sit through the commercials and the 25 second readings you can continuously read any book you like. This app was designed for people on a budget that cannot spend extra funds on reading every time the free coins run out. I LOVE IT!!!!it’s nice to know that when I cannot pay to read I can still enjoy my chosen books on this app…...Shugga60Version: 2.1.2

Watch ads longer than I readAlthough it is nice to not have to buy the subscriptions, the chapters start off longer with single relatively short ads. By the time you get into the story, you are watching 5+ minutes worth of ads to unlock a 30 second chapter. Ended up deleting the app before I could finish the story. I get they all need to make money but those long of ads for 4 or 5 pages of reading is ridiculous..Arose_7673Version: 2.1.2

New obsessionI’m just getting into reading these types of books that this app offers and now it’s my guilty little pleasure. I’ve been reading this story everyday called Abandoned Luna: Now untouchable, that I started reading from an ad. I honestly don’t mind the ads because I get to read it for free by watching ads and I think that’s cool because other apps have but so many yu can watch and then yu have to pay..Rosieper3zVersion: 2.1.2

So far so good!!!I have only just started to read using BestNovel but the stories are very good at keeping your attention. Sucking you in wanting to read more. There’s all kinds of different types of stories to choose from . The chapters are perfect length to read in between meeting or at a dr visit while you wait. Will definitely rem immediately to family and friends.Amy1984$Version: 2.1.1

Best NovelToo much repetition. I keep watching ads to read characters and it keeps repeating the same 3 chapters over and over. No new context, just a different chapter number. Wish the writers would at least give us something new to read. If this continues I will definitely stop using this app!!! Gave it a 3 star because at first the book was interesting, now however it’s just giving me the same 3 chapters over and over..TwixzlehippssVersion: 2.1.2

ReviewThis app is really easy to navigate and fair enough with free reading compared to other reading apps that leave you hanging until you can earn more rewards. Free ready is all I can do in my budget. This app gives me more reading time than the majority of the others, so thanks for that. I am really enjoying the current book I am reading..Jimh5Version: 2.1.1

The ads are just to muchThere are many ads which I expect… But to make a game add that is interactive and runs for 90 seconds is a bit much. I also do not appreciate reading a novel and then it goes into maintenance mode to add additional chapters. Why are you listing unfinished novels. I want to read from start to finish - without having to wait for the next chapter to be written..FastReader45Version: 2.1.2

Freezes up a lotGreat stories but it freezes up a lot. I have to delete the app and download it again and start over scrolling through the chapters till I can find where I left off. Then after installing it and opening it goes straight to a random novel and opens and there’s no way to exit. So I have to keep deleting the app and reinstalling. It’s a nightmare. Forget that the adds are longer than the chapters..Granniemaw53Version: 2.0.9

Stories are good but….I’m glad that I can use this for free by watching the ads. The frustrating part to me though is that the chapters are VERY short and then I have to watch 1-2 adds. I can’t afford to pay to read. If I could actually pay only $1.99 a month instead of the entire yearly amount at once, I would subscribe. Living on social security, I’m on a very tight budget…..CraftybethVersion: 2.1.2

Great booksI Love the selection of books that BestNovel have they are real entertaining, what I don't like is the amount of money you have to keep spending on the books in order to read them every chapter they want you to spend a certain amount of money on the chapter to read them..Bigg nutssVersion: 2.1.2

BestNovelBest Novel has quickly become one of my favorite reading apps! The selection of stories is huge, with genres ranging from romance and fantasy to mystery and drama. I love how easy the app is to navigate, and new chapters are updated regularly, which keeps me excited to continue reading..Michy jordanaVersion: 2.1.2

Tolerable, but there are definitely better out thereThe free unlock feature is only for a couple days and the multiple unlock option doesn’t even temporarily unlock the chapters like it promises. Chapters often have huge errors and copies of the exact same paragraphs repeating. One chapter completely replaced another chapter and repeated itself. JoyRead is significantly better.AkuoniVersion: 2.1.1

ReviewI Love the selection of books that BestNovel have they are real entertaining, what I don’t like is the amount of money you have to keep spending on the books in order to read them every chapter they want you to spend a certain amount of money on the chapter to read them..KistolaVersion: 2.1.1

Free reading!I like that you have the option to watch ads instead of paying to read chapters. Other apps I tried were so expensive to read the books that they aren’t worth it..Primowalker1960Version: 2.1.3

Best NovelsThis app has really great story lines with highs and lows that truly keeps you engaged. The stories are really interesting and fascinating I am enjoying them and cantaloupe get enough. Reading these stories feel like watching a movie they really keep your imagination going..Deaky DeeVersion: 2.1.2

Gray……,(()4467.…. Yet ghhfgVersion: 2.1.3

Abandonnée à l’autel…J’aime bien les histoires que vous proposez par contre ce qui est désolant, c’est de ne pas pouvoir aller jusqu’à la fin de celle-ci sans devoir payer. Je les lis en regardant les pubs pour aller plus loin et là, l’histoire n’est pas terminée et je suis incapable de continuer, on me propose d’autres histoires au lieu..CarolegagVersion: 2.1.3

Best NovelGreat book app but takes a whole day to convert points gained so they can’t be used the day you get them. Needs to be fixed!!.555Reader555Version: 2.1.3

RomanceLove reading romance novels!.Bottoms up54Version: 2.1.3

IncontinuityParticular book that he I am reading seems as if it has been written by more than one person. Certain major storyline details are inconsistent. Example, one of the characters in the story is named Susan that all of a sudden her name is Martha for a few chapters. The main character’s name is June and then all of a sudden they start calling her Joan for a couple of chapters. There are so many small little details that don’t match the original beginning of the story but the one is her pet rabbit is poisoned and they apparently go through a whole ordeal of saving the rabbit. They even bring the rabbit to the hospital while June is recuperating from an injury. Then all of a sudden the rabbit is dead. Just thought I should mention this..GigibeerusVersion: 2.1.2

Good story- cut far too short!Strong characters but convoluted story😩lead lost her true one mate but she was pregnant???Are these AI produced?.Suze WhalenVersion: 2.1.2

Marrying her was easy, losing her was hellI couldn’t find this story but you are advertising it. Is the story there or not?.TamapraVersion: 2.1.0

Best NovelLove the detail in the story’s but not so much the small amount of coins for log in or watching adds and when you buy coins they are like gold the 2 should be equal or at lest a benefit for watching adds Books are great though GG.Gail. GVersion: 2.1.3

ApplicationSite bien fait avec une belle diversité.Lily26$Version: 2.1.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.1.0

BestNovel - Webnovel & Romance Negative Reviews

The unwanted wife is a zillionaireI’ve made it to chapter 280 and this insipid story is still dragging on. The premise of the story, an intellectual woman (Elisa) married to a billionaire narcissist (August) who is being gaslighted at every turn by said husband, might be ok, save for the grammatical errors, the terrible editing, the continuous loss of continuity in the story, the nauseating repetition of paragraphs (not to mention the entire repetition of chapter 105 into 106)! The most egregious literary sin, however, is the expectation that the reader would accept this so-called brilliant genius could be such a prat! She is constantly being pursued, demeaned, and terrorized by her husband and his family; and yet she seems to have no common sense, or sense of self preservation at all! As soon as any normal woman sees that she is about to be trapped, or raped, or beaten up, that woman would run, back away, scream, leave the area, not get into the elevator, or car with a predator, pull out her canister of pepper spray, pull her knife, or preferably her licensed handgun and get away! Does our heroine ever do this? No! She is an idiot and not a good roll model! If the story ever comes back online, I doubt I’d have the curiosity to see how the story resolves. She better not go back to the creep with her 5 year old brilliant daughter she has kept hidden for 5 years!.ElicomeyerVersion: 2.1.2

Bad customer serviceI got a 1 week subscription and canceled it. Then noticed they tried my card again recently. I went through the purchase history in app and nothing. I went through the wallet, nothing. Went to the subscription and nothing there either. I contacted support and was given a link to unsubscribe. I clicked the link and it said I was unsubscribed. I could not interact with anything on the page. I thought this was cancelled. Today they charged me $9.99 and the charge was from BestNovel instead of moboreader who originally charged me the first time. The receipt says 1-11 but today is 1-10… says my auto renew date was 1-11. Again today is 1-10. Just a rip off. I contacted them again following the same prompts but the page never loaded. So I cancel cancel in the app. I reached out to them at the email they provide for support and they told me to contact them in the app. Which is a joke! I tried hitting agent and got some message saying they are away from their desk and even got an email saying the cancel notification was not received but they had screenshots of me asking to cancel… so why can’t they cancel it? They won’t, because this is a rip off. Bad customer support..Kitty2057Version: 1.9.9

His Twisted Game, My Dangerous LoveIt feels like there are several writers or the one writer is all over the place. So many inconsistencies in this book! For instance. There’s a dog that was gotten from a rescue who in the beginning was a border collie and was black and white. Then it was a golden retriever. Then back to the collie etc…. One character in the book was named Cecilia now her name is Susan. The main character has blond hair on the cover of the book but halfway through it seems the author got an idea and her hair is long black straight. Now she’s part Asian. Then there are times where a chapter repeats exactly the one before it. Also the stories change regarding things that happened. It is all over the place. And the book is so looooooong and one thing after another and new characters popping up or changing roles. The book would be a great book because the story line is good but the writer(s) need to get it together. Never got to finish the book and I was almost finished. It completely disappeared. This app is horrendous! Do not fall for the $1.99 scam as it is almost impossible to cancel. Walk away. Go read somewhere else..PlaysitnowVersion: 2.0.8

Story has no endingI gave this app a try based upon the teaser story for the novel, “ the jilted wife spectacular billionaire comeback.” after reading 217 chapters, and going through a ton of ads, the book has no ending, and it only says: “updating.” What does this mean? Is this a software update or is the book not finished? If it was unfinished, the reader should’ve been warned before selecting it, and they certainly should not have used it as their promo teaser! If it hadn’t been for this problem, I would’ve rated the app more highly. A lot of things work better with this app than some of the other others I have tried.. However, I can no longer trust it if I go through all of this ordeal to get to the end of a book only to find out there is none. Administration please tell me what this “updating” means, and if this book has an end, and if not, when the ending will be expected. Thank you for also listing the name of the author. It reflects the fact that you respect the author and don’t treat them merely as a number in your catalog. UPDATE: some new chapters have been added to the story. Not all the way to an ending. But it appears that the author hasn’t read this story in a long time or someone else is writing the new chapters they have forgotten intrinsic facts in the story. The story previously had a lot of coherency and now it’s all over the place. The plot continually contradicts itself now. Tell the Author to go back and reread the book or the author’s notes before messing up the plot further..Anon1*Version: 2.1.2

Ripoff business modelIt doesn’t matter that the books are good because they present the table of contents of the books so you can’t tell how long the book is when deciding whether to keep spending money on it. (And it’s expensive!) When reading, I want to decide just how much I like the book, look at whether it is 50 chapters or 270 chapters, and evaluate how much it will cost to finish reading the book before committing money to keep going. But they only show a list of the next section of chapters! I like the book I am reading but they have been suckering me in to spending on 60 chapters, then another 60, and clearly there is more beyond the list they are showing me in the table of contents, but I have no idea if to finish I need to spend one more time, three more times, five more times!!!!! I feel really scammed, but the book is great and I want to finish it. 🤨😖.Bryonne42Version: 1.9.1

The worst novel ever! Jilted heiress, married tycoonI got hooked on the first 6 chapters, and wanted to see where this was going. I patiently sat through each chapters ads, which you can not skip through. Did not want to pay $20 for a subscription. Lots of drama, misguided feelings, shouting matches, tears, bombastic showings, etc. 237 chapters later, the story ends. Just ends. It felt like the author was getting bored with the storyline, and just left it hanging. Also, there were a lot of discrepancies in the story. Birthdates, ages, family ties, places, that did not make sense. For instance an uncle who gets called dad all of a sudden. A 22 birthday, then 2 weeks later the same person is now 26. No conclusion of any of the stories, no resolve of anything! Had to give it a star, but it really didn’t deserve any..Ing5150Version: 2.1.3

Support your local bookstoreWhere to begin…I saw an ad while playing another game, started reading, and decided to download the app because I was interested in the story. Here are a few things to know based on my experience: -Each “chapter” is on average 220 words, which translates to a little less than one page of a standard, double-spaced Word document. -After the material read in the original ad, you have to watch an ad after every chapter, but it doesn’t stop there. After about Chapter 30, it was two ads after each chapter. I got to Chapter 80, and now I had to watch three ads between each chapter. That’s where I stopped. Per the percentage at the bottom of the page, I was only about 25% through the book. -The ads aren’t short—usually a minute—and they can’t be skipped or shortened. -After reading the other reviews about what happens when you pay for not having ads, I’m glad I didn’t go that route. So I spent about an hour total reading and more than 2 hours watching ads. I’d like to have read more but this app is ridiculous..Bayeux TapestryVersion: 2.0.5

1 minute of reading costs 2-4 minutes of adsThe book and its requirements get more and more ridiculous. “Chapters” are about as long as ONE page in a book. First it was one ad for a chapter. Now it’s supposed to be 2 ads, but frequently becomes 3-4 ads. So it costs 3-4 minutes if ads to access 1 minute of reading. The offer in the beginning for 4 chapters for 3 ads NEVER worked. It ran one ad then said there was a glitch, and I still had to watch another ad to get the 1 “chapter.” So far I like the book I’m reading, but it’s looking less like I’ll choose another after this. ADDENDUM Where is chapter 120 of the book I’m reading??????? The next page is the start of chapter 121. Does anyone in your organization know what they’re doing???? Total FUBAR.HB Mutt MamaVersion: 2.0.5

How do I cancel the auto renewal???????????????This is totally a scam. I signed up for the 7 day $1.99 trial. The book was ok at first and then I could tell it was written through AI. It was horrible and then the book just ended, no second book to continue for wrapping up the story. I tried to cancel so I wouldn’t get charged $9.99 a week but there isn’t ANYWHERE in the app or through my original purchasing platform to do that. As another reviewer stated, every time I tried to use the CONTACT option it say they are away from their desk. I would like someone from this app to contact me immediately because if I get one charge to my bank account from this mess I will be contacting a LAWYER. Oh yeah so I obviously don’t recommend this app at all. ZERO STARS!.LovPics📷Version: 2.0.5

Just became unhappyI have been reading my first story on this app getting free reading because can’t really afford to pay. Have watched many advertisements and have done so without complaint. Now all the sudden it switched from advertising and viewing game apps to reading. Requesting you read 2 stories or info which I have tried to do. Trouble is you read it and go back and do not get credit for it and has happened multiple times already. It doesn’t say have to do anything special so I have no Idea what the problem is. I”m sure I will end up not finishing the story and deleting the app if it continues..Kat394evrVersion: 2.1.0

If you love ads, this app is for you!A rating of 0 is more appropriate! Free as long as you want to watch ads between chapters. A chapter may be 1 1/2 pages long. Ads run anywhere from 30 seconds to 1 1/2 minutes. You have to watch 2 ads if you have read too many chapters, or it is later in the day. Each chapter includes a static ad every other page or two. A chapter can be short or 11 pages, but a page is designed for a phone screen. And the static ads interspersed in each chapter counts as a page in the chapter. Don’t want to watch ads? They will let you pay to read without the video ads for 9.99 PER WEEK. That is the standard rate although they will let you have an introductory offer for less for one week. Here’s the kicker. The book I was reading REUSED a chapter. Waste of your time at best. I read 182 chapters (not a typo) and watched more video ads than that over a 3 day period. And at least 2x that number in static ads. I’m the sucker. Don’t be one too..&5$29xcpVersion: 2.1.0

Ad said all chapters free, promoted to watch ads/paySo I am a seasoned reader and have been flipping through Dreame, My Passion and got lucky a couple times to find the novel online. Some stories gripped me that were offered on BestNovel and I wanted to read them. One in particular advertised all chapters were free as the book was completed. Yay! However I am now on chapter 9 of this particular story. I had a few page ads as I read which wasn't a big deal. But then I was promoted to watch ads to unlock or pay…. I'm pretty sure false advertising is a no-no. Disappointing to see money-grabbing even in a book app. Worse when you claim the book chapters are free.KlutterVersion: 2.0.7

Stories not completeI am disappointed that the book I was reading is not complete. I don’t want to start another one only to find it is not complete either. I will buy old fashion paper books. Also, trying to cancel your subscription is not easy. Lots of hoops to jump through. No simple going into account settings and cancel. The AI help chat is not helpful at all. It gives you links to information you already know or links that go no where. Overall very disappointed with the app. The story I read had a good plot line and I was looking forward to finishing it. A good proofreading would make it even better..JoJo-124Version: 1.9.9

ZERO STARSIf I could give a review without any stars I would! DO NOT WASTE YOUR TIME!!!! This app forces you to read one page & watch an ad or 3 before you can read another page & have to watch more ads….DAMN, I am not buying anything & Iam not downloading anything!!! Update to this review….to call these books novels is an insult to EVERY writer & book out there…the one & only so called “book” that I attempted to read was so poorly written & the errors, mistakes, the jumbled plots, were so frequent & glaring that it was impossible to read. I skipped through it all & finally decided it wasn’t worth my time to watch ridiculous repetitive ads for a page or 2…..Missy 63Version: 2.1.0

Ads, ads and MORE ADS!!!So… it says it’s free to read, and unlike other that outright lie and won’t let you past chapter 6 or whatever without paying, so far this one has lived up to the free thing. HOWEVER… the farther in you get, the more ads they will throw at you. It starts with an add to unlock the next 3 chapter, then 2, then EVERY chapter, then multiple ads per chapter… and the chapters are SHORT!!! REALLY SHORT! 3 pages MAX… each ads takes longer than it will take you to read what you unlock. Bu the time you’re 60 “chapters” in, you’re spending 3-4x as much time watching stupid ADS as you are reading! Totally NOT worth your time!.F this-is-stupidVersion: 2.1.0

Don’t do itI did the trial subscription. I’m trying to figure out how to stop the trial subscription. I’ve contacted through email and was directed to close in the app. One place takes me to a blank page. The other place is in a foreign language. I just want the subscription to end. The book started out good and turned into bad fan fiction. It felt like it was being dragged out just for clicks. It ended up having over 500 chapters with many of the chapters being a page and a half. It requires you to watch 1-2 videos after every chapter or pay for a subscription. I will stick with the library apps..Lisa88aVersion: 2.0.8

WARNING: Don’t - Just Don’tI seldom write reviews, but I feel compelled to warn others not to fall into this particular trap. Short version: the story I was reading ended abruptly & awkwardly - leaving several story lines hanging in mid air. Long version: it’s poorly written, with contradictory story lines. The names of the characters often change - it basically takes Herculean effort to ignore the inconsistencies and follow. Bottom line is I’d definitely advise against downloading this app -and especially paying any for the mess they’re trying to present as service..MarjiBMeVersion: 2.1.1

Worst app for books ever!This app is aweful, disgusting, shameful, stupid even. You can't read one chapter without watching 2-3 adds, and if your deep into a "book", then you have to read articles. It's absurd! What a total waste of my time. I tried to just get thru one "book"- actually very repetitive stories they are. That aren't even written that good. And now my phone & email in en dated with trash emails containing graphic profanity and tons of spam calls, daily. Do not load this app, I'm sorry I did. Never finished the book!. Shame on the company, you are disgusting!.ShortPadVersion: 2.1.2

Glitches/Unsafe ads5 stars for the book and the author but currently having so many issues. Says watch 1 ad to unlock and then it just spins and stops and no ad comes up and no chapter to read or watch 2 ads to unlock and when click the link iOS safety pops up and says not a safe website. Please fix. I saw the app only had 2.1 but I thought I would give it a try anyway. Beginning to think I should have listened. I hate that the day watch the ads and read for free and then cannot provide safe content and do not work properly..GerberGirl55Version: 2.0.5

Good stories terrible appI forgot why I quit using this app to read… The stories are amazing and limited to the app, I personally prefer to watch ads. The only problem is, at a certain point the ads turn into read these articles… I’ve wasted too much time on ads and articles… The other reading apps at least give bonuses … Some apps even give higher bonuses based on how long you’ve been reading… I also figure since the developers keep making the same reply they’re not actually reading the reviews….Este1557Version: 2.0.9

Total FRAUD! Double Charged & still blocked from readingScam! Worst reading App ever! Double charges under two different business names, purchased through Apple Pay and doesn’t appear in those purchases, as it’s not Apple Pay after you click on it, it’s through STRIPE! Complete fraud, which I’ve already reported to my bank and Apple fraud. Looking forward to them being dropped from Apple! Sent multiple emails to their support & nothing. Randomly blocks reading, though paid for, yet advertised as free. A complete scam. Find a legitimate App..Kittikatt60Version: 2.1.1

No cancellation option!!!!!DO NOT PAY! I tried the $1.99 try out for one week and now I can’t cancel it anywhere! It doesn’t show up under subscriptions in my Apple account, which is already very suspicious. In the app itself is no option to cancel. When I use the “contact” button that just connects to an AI account and if I say cancel, I get a link that leads to an empty page. When I ask for a real person, it just says “away from the desk” every single time, no matter the time of day and no one ever gets back to me. This app is a total SCAM!!!.Super unhappy 10946Version: 2.0.5

Don’t Do It!A book caught my eye, first few “chapters” were available, but you have to download the app to keep reading. After you do that each “chapter” was about 3 pages long. If you wanted to keep reading the next chapter”chapter” you have to watch an ad. After 361 “chapters” it said “content downloading” and I couldn’t read anymore. Very disappointing! Also, the story kept going on and on, almost like an AI Bot was writing it. I finally just deleted the app, so don’t download this terrible app, save yourself the time and aggravation!.Ronin64Version: 2.1.0

The Pack’s DoctorI started reading a book on a preview add. I really liked it, then after reading the first few chapters I was directed to the app. I searched for the book by the name because the author wasn’t listed. The book didn’t come up. Now I am mad at this app because the book is unavailable. That is why I rated you so low. I don’t mind watching adds to read a book, but when you showcase a book in order to hook a reader, it is ridiculous that you don’t have any way for the reader to find the book!!!.Glenda GBVersion: 2.0.9

Beware: these are NOT booksThese are never-ending soap operas you read instead of watch. I am currently on what is referred to as Chapter 383 and there is no end in sight to this story. Storyline continuity has taken many hits the longer the author drags this thing out, “Too Late for Regret: The Genius Heiress Who Shines”. I am also thoroughly fed up having to watch an ad after every so called chapter in order to read the next. It’s either that or pay to unlock them. A person could spend a small fortune just trying to get to the end of a story..CatCor5Version: 1.9.5

Watch 3 videos for 3-4 pages of a chapter?While I think the stories are interesting, I refuse to pay for reading them. I was happy to watch a couple of short videos (these aren’t short videos) but not per chapter as it takes away from the reading experience. Don’t get me started on the glitches. I will check back later and see if they have made changes, even given some free chapters daily before watching videos..MoraRobar88Version: 2.0.5

DeceivingIt starts with typical size chapters and as you get further the chapters are only 2 pages long which is NOT a chapter. Then there is usually more than one add that you must watch. There are some spelling and sentence mistakes along with duplicate paragraphs but the stories are good. Typical rip off, don’t buy anything from this cause if they will rip you off with short chapters, they will definitely rip you off when you spend money.JcmuleshoeVersion: 2.1.2

⭐ Fair, Accurate Review of BestNovel (with a comparison to similar apps)I want to be clear that I don’t know the internal policies of BestNovel, but as a reader, the issues I’m seeing seem to come from the structure of the platform itself, not from the authors. Many stories start with genuinely strong ideas and compelling characters, but the format makes it extremely difficult for writers to maintain that quality over time. Chapters are very short — often only two or three screenshot‑length pages — and many stories feel like they’re being written and posted in real time. Because of that, authors don’t seem to have the space to plan, outline, revise, or check continuity. Emotional arcs reset, characters contradict themselves, and plots drift or become repetitive. It doesn’t feel like a lack of talent; it feels like the natural result of a rapid‑update system that rewards constant posting and cliffhangers over thoughtful pacing and coherent storytelling. While I haven’t personally seen readers spending extreme amounts on BestNovel, I have seen this happen on similar serialized‑fiction apps like Pocket FM, where people reported paying $50–$100+ just to finish a single story — sometimes without even reaching the ending. That experience makes me cautious about any platform that uses a credit‑per‑chapter model, especially when chapters are broken into very small pieces. Even if BestNovel isn’t as expensive as some competitors, the structure still encourages fragmented reading and frequent micro‑purchases, which can add up quickly. To be clear, I’m not criticizing the authors. Many clearly have talent and great ideas. But the platform’s structure doesn’t seem to support them in delivering the best version of their stories, and it puts readers in a position where finishing a single book can cost far more than a traditionally published novel. If BestNovel wants to improve, it would help to offer authors more flexibility in how they publish and to create a more transparent, reader‑friendly pricing model. Until then, even the most promising stories risk losing their coherence — and readers risk overspending on incomplete work..KReviews1Version: 2.1.0

DisappointingThey make it seem like you can read the free books chapter by chapter (watching ads to unlock each one). But in truth you don’t get the full chapter. They’ve been edited and condensed. So stories suddenly have gapping plot holes. This has happened for all the novels I’ve started to read, so its not just a single novel that might’ve had an editing mistake. So, upsetting for readers and for authors whose writing now looks erratic and poorly plotted out..AvidTrashReaderVersion: 2.0.9

30 minute time out …and only on unlocked phone ??? ….if you screenshot an ad????Story is okay if you don’t mind conflicting information throughout and things that happened early on suddenly just happened weeks later??? And if you enjoy seeing same 45 second ads for other countries or corporations or for men… on a story mostly read by women….40 - 50 times in a day….. BUT…. This app is Infuriatingly stupid … if you screen shot an ad so you can look at it later…. They claim it is a copyright Infringement and make you wait 30 minutes before you can read anymore!!! You can’t even see the story when you screenshot the clothing, so how it is an Infringement when if you take time to stop and go to the seller’s website you can screen shot and you can look more at the product you might be interested in!! What’s more…. They force you to leave your phone OPEN & UNLOCKED for the full 30 minutes because their timer won’t count down if you close phone for security purposes while waiting your 30 minutes! It is absolutely & incredibly the most insane and careless thing I’ve ever seen! And my review doesn’t ever get submitted? No matter how many times I try?? And there is no way to read other reviews! I assume because you cheat and block them all? So you create fraudulent reviews simply by blocking them all? So no one can see how poorly you treat your customers? And you think it is your place to force me to not use my phone on any other unrelated app if I ever want the 30 minutes to ever finish count down so I can continue reading the story???? SHAME ON YOU….!!! Definitely not buying anything from the ads if this is the way you treat people!.Dm7259Version: 1.9.1

Good story , but….I am enjoying this particular story, but I can’t get OUT a of the ads when I go to watch them! Too bad because I think some of these authors are talented and could have futures.Reading CentsVersion: 2.1.0

Stars in words?!?!Seriously??? Just write bar, not b*r, smoke not sm**ke, I don't want to have to sit and decipher codes just to read a book. Get a gr*p pe**ple!.JewelzthegemVersion: 2.0.9

Ads aren’t always in the appOthers have expressed the same issue; the book that hooked me from their ad isn’t in the app. It dropped me straight into another book from a previous ad that I didn’t click on. I’m sure it also has all the issues other similar apps have, but this is the first bait-and-switch I’ve encountered, so points for that I guess.EvershifterVersion: 2.0.8

DisappointedThe story that prompted me to download this app isn’t even included in the library.65tdkVersion: 2.0.1

CensoredI’m really disappointed that the story in the ad was 18+ but when I downloaded it, it had been censored and there doesn’t appear to be a way to change it back...Crusty snowVersion: 1.9.5

Interessante histoireDes annonces des annonces encore des annonces- des courtes mais des tellement longues….Bouk01Version: 2.1.2

TrickyThis site posts fake books or stories once you start reading them and you go to the site to download and read the books. It’s not even there that’s terrible. This station should not be operating..20hotkissesVersion: 2.1.0

Could be a good story BUTNot worth it! Have to watch 90 minute ad to read chapter for a minute. Sometimes 2 ads for a chapter.Rose@2026Version: 2.1.0

She was bleeding out while he lit lanterns (or something like that)Uninstalled the app before I even finished this pathetic excuse for a book. They can’t even keep the names of the characters straight. One minute she’s June, the next minute she’s Joan, one minute another character is Susan and then she’s Martha. Complete waste of my time and I will never install this app again..FBZ75Version: 2.1.0

Pubs, pubs end pubsMore than 350 « chapters ». The chapters are only 3 smallll pages long . Between every chapter, 2 pubs . So you read 90 seconds and you have to listen to a 2-3 minutes pub …..Arret12Version: 2.1.0

FrustratedA very frustrating app. It continuously repeats the same advertisement over and over with no way to get back to the actual story. The stories are red led with editorial errors. I am currently attempting to find a way back to the story I am reading without any hope of gaining access. A big glitch that does not bod well for continued interest in this app..Dragonfly-dreamcatcherVersion: 2.1.0

Too much watching ads then for chapters to disappear againIt is ridiculous that I take a lot of time to watch the ads to open new chapters only for then to disappear after 2 days and then have to watch more ads to open the same chapters back up. What a waste of time, other apps let me keep what I earned. I may not pay real money but I have invested time in watching a lot of ads and now the book isn’t updating anyway and a lot of the chapters are locked again..Sold lootVersion: 2.1.0

AdsSo annoying to watch an ad or read an ad and it doesn’t register… keep having to watch another one.Ddiane66Version: 2.0.9

Frustrating!So frustrating that you have to watch 2-3 ads after every chapter (which are only 5 pages long) to get to the next chapter. Gets boring really fast!!.JeffcottjaVersion: 2.0.8

Fake!I read the section of the book that was in the advertisement, then clicked on the button to read free, and the book that I was reading was gone. I searched for it by title, and couldn’t find it. I tried to get back and search again, but was dropped into a different book, with no obvious way back to the search. Very frustrating..Colin PyeVersion: 2.0.5

FrustratingYou get pop ups for their stories on other apps but when you go to read it the story isn’t available on the app. Very misleading..BonneysVersion: 2.0.3

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