Gin Rummy Classic+ Customer Service

Gin Rummy Classic+ Positive Reviews

Doesn’t CheatI have no idea what those other reviewers are talking about. I can’t detect any sort of cheating or favoritism with randomness in this game. The computer plays a good game but can still be bested. The game is fun, but I think I have more fun with their other games, namely Spades and Hearts. Worth checking out!.Fuzzy FoxVersion: 1.0.3

I don’t see the cheating, but…It’s an OK game. I don’t see the cheating people claim. Yes, the computer gets some quick knocks from time to time, but so do I. I’ve been playing a while and am at Master I level. The computer plays a tight, defensive strategy that can be tough to beat until you learn how (and *when*) to beat it, but it can be done once you learn how. (People claiming to never get the cards they need may be speculating too much or not know how to beat this strategy. I’m winning more than losing at my current level, and I’m not a card player. Gin Rummy and Euchre are the only games I don’t embarrass myself playing.) My biggest complaints are the boring strategy employed by the AI (but I’m not a programmer, and that *may* be the only strategy that an engine can use to play at a high level?) and the animations that cut too early on occasion (and take too long when the do go). Also, the computer assumes the melds you want to make and won’t readjust the melds when you select a discard that breaks a meld it thinks you should. This can be confusing and is critical in late game decisions. (It also is “taking advice from the opponent”, which is never a good strategy.) Still a relatively decent game..Rex NihiloVersion: 1.0.3

Fun.My uncle who passed last year taught me how to play Gin Rummy, we used to play every time he’d come to town to visit it’s been fun to be able to play this game again as it brings me back so many pleasant memories. my only few complaints about the game is that it automatically makes melds for you and sometimes it messes up my hand completely and you can’t really adjust the melds to be like you previously had them which can be really annoying and cost you a game.. At the end of a game the post game animations and everything becomes quite annoying because it takes quite a while and you can’t really skip that stuff and i wish you could. Aside from those few things overall i have a fun time playing this game 👍🏽.Star gazer :)Version: 1.2.6

Needs work - opponent is easy to anticipateFirst off, great game, but I can already tell I’m going to get bored of it. Here’s why: The computer opponent does not play like a real human. Unless the computer is dealt a meld with high cards, all it does is rush to discard everything high for a quick knock. Although this is a viable strategy in Gin Rummy for humans, it is not done near as often in real Gin as it is done by the algorithms that drive this particular game. So now I have to change my real world strategy to best this game, which is not hard. If I am not dealt a high card meld right off the bat, I immediately begin shedding high cards in anticipation of an opponent knock. I will literally sit with a single ace in the hole and wait for the computer to knock. I will not knock myself because I know I will get a quick 25 pts for an undercut. And the complaints of this game “cheating” are unfortunately somewhat accurate. Too often, as soon as I give up on a meld, the opponent will drop my needed card, like it knows what I was waiting for. It happens far too often to be a coincidence. Like I said, good game. I will keep playing. But it needs some tweaks.._xXHOODLUMXx_Version: 1.0.3

Good, not greatBesides the annoyance of it asking for a review everyday. This game is fun, it has good settings so you can set the game to your level of experience. Where it misses is the time waste of giving you points after every hand so you can progress up the nonsense levels. Then when you finish a game it makes you wait for an opponent, as if there’s another human there, but it’s just the computer. If you got rid of these time wasters I’d give you 5 stars, or at least make them optional. Question, is there a way to play against other people, actual humans?.JjschimpfVersion: 1.0.3

Nice game but needs some tweaksIt’s a nice game truly but my issues are some needed options. I want to be able to turn off the tips and be able to organize my own hand. Having the cards automatically put into melds gives me no control. I get to choose a card, a discard and when to knock. This doesn’t okay true to the ever changing strategy of gin. I find that I don’t play this as often because if this. It would be really great to have these options..Gabri3133Version: 1.0.3

Overall okay, but too many aces always outOverall the gameplay is okay. But it seems the logic often makes similar choices, like it always runs out the high card first and hangs onto the low cards. It also will get rid of the same number that you discard. The oddest part is the occurrences of aces. I’d be hard pressed to see a single hand without at least 2 aces in play…usually it is 3 of them…sometimes all 4..UnconfusedVersion: 1.2.4

Competitive?I've won the first 34 games I've played on the competitive level. I've been playing gin for more than 60 years and used to be very good but I'm 75, my short term memory is shot and I can no longer remember the cards. I'm really just winging it at this point. So I shouldn't win every game. I've played many computer opponents on expert level and I usually win 60 to 70% of games. So I'm not sure how competitive this AI is. Does it get better as you progress through the levels?.FoamyPVersion: 1.0.3

Fun game but frustratingThis is a fun game until you get to the platinum level. Once you reach that, it is practically impossible for you to win. Yes, you may win one or two rounds, but your opponent will either undercut you a lot of times or the cards you need are either at the bottom or your opponent has it so that he ends up knocking before you. It is also very rare that you will undercut your opponent..Stephen_SVersion: 1.0.3

Not cheating, but luckyI don’t think the computer player cheats, but I do think as you level up the opponent shows improved luck rather than improved skill. I’m not a programmer, so perhaps this is the best approach with a game like this. But it does make the game more frustrating than challenging at higher levels. I agree that the computer’s strategies, while effective, get pretty boring with extended play..JrothsteinVersion: 1.0.3

Funny RummyOverall, this is a fun game, which can surely provide hours of fun. My only complaints are lack of live, real-person competition (all computer bot challengers). Additionally, the rng nature of the “shuffled” cards are not arbitrary—the number of times that you randomly draw the same card that was just played or discarded is absurdly high. All said, this game is worth a try..Nate. AustinVersion: 1.0.3

Pretty good gameI just started playing. I like the game. Gripe: 10% or so the game skips the scoring and goes right to points so I don’t see how the game finishes. I also get frustrated that this game (as well as spades and hearts) will advance on its own. I may not be paying attention or pausing to calculate odds and the game progresses to the next screen. Otherwise, I enjoy playing all 3 games.PaiauVersion: 1.0.3

Odd ScoringI have played gin rummy and different versions of rummy over the years. The main issue I have with this game is that the sets you make don’t count for anything. The only thing that counts is the deadwood pile. I had always played that you add up your sets (k=10, etc.) and subtract the ‘deadwood’ to get your score and compare that to your opponent. The computer plays against my instinct to create good sets or melds..Mom4KidsVersion: 1.0.3

Can't listen to other audioThe game is great if you play on a separate device than your music/podcast player. It constantly causes my podcast app to mute..Person with moneyVersion: 1.2.4

Very bad AI on thisComputer always knocks. Always gets the card it needs. I’ve noticed say I need a queen of clubs I can pick up many times. Soon as I throw away the card that would make the queen of clubs work, next card is always that card. The dealing is stacked so you will lose every time. Fix the AI. This is not random. Computer always gets the card it needs. Me…. Never..Darkfire-shadowsVersion: 1.0.3

Cards aren’t shuffledI love this game. I am a gold 1 and level 75. It’s very fun and most of the time it’s a fair and challenging. But I swear these cards are shuffled poorly. It may just be “luck” that the AI sometimes can knock or gin on the 3rd turn for all the games in the match. Not a big enough thing for me to not place but it does get annoying..Voteblue2020forevaVersion: 1.0.3

QuestionableJust downloaded this today. I am pretty good at gin; good enough that some people won’t play with me because I win a lot. The first few games were great, but then didn’t matter what I did I couldn’t win. Cheating? I’m not sure about that. But the losing streak seemed very unreasonable and completely ruined the fun. Not sure what is up with this game..ShouldcookmoreVersion: 1.0.3

Noticeable differences in Competitive modeI’ve played thru several levels of Competitive mode and notice one thing. When you’re at the bottom of the pile you get NO cards that are useful at all. But when you’re at the top, you get every card you could ever dream of. I see this with every tier. Interesting..Strgzr9999Version: 1.0.3

Excellent game, just one ad please!Please make the end of game scoring optional. I don’t care about the levels, and the repetitive 40 point animations grate after awhile..CheckpleezeVersion: 1.2.6

Too much gamificationThe game play itself is fine. What gets on my nerves is the obsessive concentration on levels and goals. All of this just gets in my way. I’d like to play a hand and get the score and then go on to the next hand. Honestly I don’t care where I rank, I just want to play the game.Rich8868746Version: 1.2.4

This game has challenges and is good for my mental healthI am in a hospital with a broken back and stuck in my bed but playing Rummy is a good way to stimulate my mind.Mental chalangeVersion: 1.2.6

Tier after diamond is MasterTo save time for anyone who is wondering what level comes after diamond, it's master. I spent a lot of time with playing to get the thousand points needed to find out..YourfnarneVersion: 1.0.3

GameThis has been the most entertaining game I have found yet Thank you for waking up my mind on these cold morning. Thanks again Grace Mason.Glm62Version: 1.2.4

Could play for hoursIt’s so much fun, a tad mindless though, nothing beats playing with real cards and having to do all the arithmetic yourself..Marshymellow83Version: 1.0.3

Excellent Fun and PlayAs a fairly good player, this game is challenging and as realistic as possible. It’s just another indication of how far AI has taken us..Scotty Baby 929Version: 1.2.4

Great gameFor those who like Gin Rummy, this is a great game. I had never played original Gin Rummy before, and so I hadn’t ever heard the terms used nor played with knocks. I enjoy this game..True VitalityVersion: 1.2.4

Just the game, no addsLove it. No adds or pop ups. Simple cards just like an old desktop.Ali_cakesVersion: 1.2.7

HelloYes :).Vapor mentholVersion: 1.2.4

AwesomeBest game ever 😀😀😀😀😀😀.RileyBarberVersion: 1.2.6

FixedFun game. It now feels like my losses are a result of my bad choices. Makes the wins even better.Traytor27Version: 1.2.4

A lot of funA lot of fun.Mary Happy CustomerVersion: 1.2.4

FastGood quick game..JmotpVersion: 1.0.3

This can easily be your go-to time-waster game.Rules are easy to learn. I’ve never played Gin Rummy before, but after a few minutes, you’ll get the hang of it. Its a good luck/intuition based game and its fun to see big swings that can happen in any round. It could improve by having local/online multiplayer however. Also, it’d be nice to get more themes than the standard solid colors..Number224Version: 1.0.3

No chance cards are drawn randomlyVery poor game AI. A big win seems to always be followed by a big loss. Frustrating to play when it is clear that the deck will be stacked against you, literally, and card draws are biased..DarrenBYYCVersion: 1.0.3

FixedI like playing but when I got to the platinum level it becomes impossible to win. The only way that can be accomplished is by manipulating the deck..WebcnuVersion: 1.0.3

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Gin Rummy Classic+ Negative Reviews

Nothing Random About This GameI have to wonder about the developers. I have played Gin Rummy for decades…will real hand-held cards if you can believe it! This game is a lot of fun, yet exceedingly frustrating. All the negative reviews are spot on. While my winning percentage is better than my losing percentage, I’m not convinced it’s worth 5 bucks a month. So I’ve downloaded Hearts and Spades as well to fool myself into believing I’m getting my money’s worth. In any case, all these card games are addictive, but fall way short of expectations. I suppose I could be spending my dough on things more ridiculous. The graphics, layout, and animations are terrific so…guess I’ll keep playing until I quit playing :) Update 10/1. I made to level 163, but I will be deleting this game, and the other card games from Arcade. In addition to all the accurate negative reviews, I find it extremely odd that the developers don’t bother responding…at all. The games are in pretty packages, but are so poorly developed. It’s all about the $5 monthly subscription fees. What a racket. Apple, you should address the poor quality of the games you endorse. I’m out.Uncle PatronVersion: 1.2.4

Ridiculously bad oddsAs I’ve played this game longer, the computer just constantly is able to go out after 2-3 rounds and I keep getting stuck with crazy high points. It’s really beyond natural odds. I am getting tired of games that try to make it more challenging, but the only way they know how is to make the computer have unrealistically great odds. That is not a more challenging play because you’re up against a good player, it is more challenging because you’re always beat by something that has phenomonally great hands almost every time. Please address this or I will be removing the game from my device. I love card games and love a challenging opponent, but this is right up there with cheating in my book..CubarooVersion: 1.2.4

Nice game but very one way or the otherIn general the ai plays for lowest deadwood and discards strictly defensive. So once you know that the game becomes completely dependent on the deal and draw. It seems like either the ai or the player runs away with the game 90% of the time. The lack of close games seems very un-random. I have also noticed that occasionally the player does not lay off cards that it clearly should. It is hard to catch because the animation is fast but if you watch you can see it. Update: Changed to 2 stars. Once I got into the gold tiers the game was no fun. The ai opponent didn’t get better the deals are just stacked against the player..HausHausVersion: 1.0.3

Agree with othersNo real randomness here. Want to prove it? Wait until you’ve been soundly trounced by the AI. Then they will try to keep us from a rage quit by easy win right? So just try to lose with the next opponent. It can’t be done. I made no melds but still draw cards that I could use. I refused to knock but then ended up with an undercut bonus and won twice. Want more proof? The AI ALWAYS picks up ace, twos and threes — that’s the way it’s programmed to meld w low cards and is always dealt some. Gin Rummy is so addictive they don’t care if their game is mediocre. I winder if it’s a great deal of work to have a more sophisticated AI..Idontwant12345678Version: 1.0.3

Shuffle system and cheating AIUnfortunately a fun game turns into a slog due to a horrid shuffling system that gives one player an essentially perfect hand and the other nothing, most of the time the NPC opponent has the better hand and wins soundly within one or two turns or on an extended play gets all the cards they need while the player constantly draws high suit cards which should be so low on statistical probability it shouldn’t be happening. Fix the shuffling system and the game will be fun..ClownPrinceChaosVersion: 1.2.4

Used to be fun….but now I only loseI used to play this game for hours on end, but lately I can only play like two or three games and then I have to take a break sometimes for weeks. This is because once I win one or two games, I can’t win anymore. I have sat there for 20 games and only won one or two of them. It’s just frustrating because there’s no other parts or events to this game so if you aren’t winning, what’s the appeal in playing..Dani55057Version: 1.2.6

FIX THIS GAME-Apple Arcade can do better (we pay for this)YAWN-this app is a continuation of annoying, unchallenging, and insincere game AI that frustrates with its non-random, guided (and predictable) gameplay. Events that would never happen in real life card play. READ THE OTHER REVIEWS!!!! FIX THIS GAME. You do understand that it is no fun to have every (card play) you make countered by EXACTLY the card you thought had no chance of showing up, showing up, right? DUMB Again fix this game. It is not a revenue game, but rather a free play Apple Arcade game. FIX IT OR REMOVE IT. A N N O Y I N G!.Justice LawVersion: 1.0.3

Unrealistic gameplay and dealsUnrealistic deals ruined this for me. After a while you will start to notice the deals are unrealistic and it just makes you aggravated and annoyed. The second you discard a card that would be part of a set or run the card you needed will be discarded to the pile. 100% of the time… wth?!? If you’ve played gin you know that can happen but not 100% of the time. Totally ruins the experience..TheOGCopyVersion: 1.0.3

What if the computer played a side and dealt?The most blatant 2/3 control game of all time, lol. Consistently holds melds until You decide to give up on them - then will discard the exact card you need the very next turn. Will consistently hold out the cards you need just to mess with you. A frustrating experience playing against a stacked deck every hand. 2/10 would not recommend..IgernVersion: 1.2.4

Fun but AI clearly gets advantageAfter awhile and as you level up the AI starts to clearly get better RNG, while also magically holding discards you could use tuntil you are forced to discard 1 of 3 for a set. For example, I have a Jack and 10 of hearts. It holds the 9 of hearts for ages, soon as I discard one of mine it chooses to then discard the 9 finally. At first the game was fun, but the further I got into it you could clearly tell the AI was getting favored..TheRealMileVersion: 1.0.3

Another bad gameWell. All is well until you hit gold tier. Then forget it. You’ll never win again. I gave it 28 game losses to finally just accept soon as gold tier hits the game is an uninstall. Computer won hand in 1-4 draws every single time without fail. What’s the point in writing a game to do this? Supposed to be relaxing. Not this dev. Lets just make something that would be statistically impossible in real life. No one loses every round in anything. So dumb..AckAckAckAckAckVersion: 1.0.3

Great Play, But Not a Fair DealI played the game through level 25 and it was fun until you get to the upper Bronze level. At first the AI always knocks and you can win just by not ever knocking. The maddening part of this game is that when you reach the bronze level, the AI deal is not fair and it favors the AI. This is obvious because no one gets lucky that many times in a row. This makes the game rather boring at that point..TomA2Version: 1.0.3

RiggedGame is extremely one sided. As soon as you when two or three games, the computer gets to go first anytime the first card is below a five and goes out within 2 turns every single time. Not a matter of strategy or beating the “defensive strategy” played by the CPU. Statistically improbable for the computer to go out in two turns and win the game within 2-3 rounds every 3 games. Stick to regular cards if you want a fair game..GinPlaywr000Version: 1.2.1

Algorithm May Be OffThe game is well-designed, works fast and crisp, and the UI is alright, where it veers a little is with the algorithm. It’s so rigged that I can now predict when it will give me a J-Q-K. Since then, I’ve been holding into those cards because the computer is rigged against them. It’s very odd that they wouldn’t randomize this a bit more. I’ll have to look for a more neutral/realistic app..JaguarVersion: 1.2.1

Entertaining but needs polishGlad to see I’m not the only one getting the 20 minute streak of scoring nothing against the app’s average of 117. Also has a bug where after the deadwood and runs line up just showing Round Over, +40, then proceeding to the score check between rounds. It’s entertaining, but could use another round of debugging..Lunyx_ForceVersion: 1.0.3

Computer is set way too hardI enjoy the ups and downs of win or lose but the bot computer overlord is set to absolutely crush opponents to the point it is not fun to play at all. I enjoy your other card games in Arcade and they seem to have a better balance of win/lose. Trying to play this one is an awful experience.Tucson_TTVersion: 1.0.3

AI gets real aggressive….Overall, it’s been an enjoyable way to learn the game. However, I’m now at the point in game progression when I’m lucky to get 10-15 point winning hands and build up a 30-40 point leads, only then watch the AI win the game in rapid succession. Consistently. At this point, I’ve stopped playing because getting pounded on by the AI is a given..ShoetrVersion: 1.0.3

Was fun for a whileWas fun but it really seems as you go higher in the tiers the “difficulty” is just that the AI opponent gets better cards. AI Knocking after three or four draws happens more frequently. I’m not seeing the point of tiers, I just want to play Gin. Who cares about “advancing”? TouchRummy does this right. Much more satisfying game though Rummy is a bit different from Gin..SacredChaoVersion: 1.0.3

Ok for a whileGame is fun up to a certain level, once you get into Gold levels, good luck ever winning a game at all against the computer. Know it’s a game of luck, but way too unfairly lopsided at a point. Higher tiers now…. Game cheating is just stupid. Lucky to so even 1 out of 10 games. Stuck with the game a little longer and yes…. It cheats like crazy…. Higher tiers you will not win.Z06devilVersion: 1.2.4

BooFeels super rigged. Every time I don’t pick up a card the next card would make my hand. Every. Single. Time. Wish it was playing against other humans not a computer that is clearly made to ALMOST beat you then you come out a winner in the end somehow. It’s not fun if I know how the game is gonna go before I play..KaMac22Version: 1.0.3

NO FRIGGEN WAYThis game is random. Opponent never seems to hold high cards, and opponent more often than not discards cards I needed to complete a set AFTER I broke the set. Or the stock, or draw, pile just conveniently has the card I needed to complete a set after I broke the set. This opinion is based on many hands played over many days. This game is going into trash..Vladomeer PootinVersion: 1.0.3

Unrealistic playThe random meditation and this is really off. They also want to take too much control over your melds,And if you try to take longer than three seconds to think about your play, they want to throw all kinds of hence your way. I don’t need training wheels, I just need a card game. This might be the worst of the bunch..Shawny PantsVersion: 1.0.3

Blatant scripted gamesAfter you pass a certain level the game just blatantly wants you to lose. I’m level 13, I was playing a relaxed game at got to 96 points, the AI won every single game after that and I lost… every single card would be good for them and bad for me. Stop it.ESAMPLE334Version: 1.0.3

Too lowMultiplayer winning score is way too low. Only 50 points to win is ridiculous. This means there could be a win after only one hand..Garence from TweedVersion: 1.2.7

Unfair computer advantageThis game started out really fun, but quickly became very clearly stacked in the computer's favour. Really disappointing. Also, you got to see the patterns of what cards the computer would give you, based on what you picked up or didn't. Predictable and ruins the game..LankyfillyVersion: 1.2.6

More crap from mobilitywareRemove this crap from arcade..Andy.wsVersion: 1.2.4

AwfulThe more you play the more you see the game gives advantage to computer. Waste of time.TLMobsVersion: 1.2.4

Hand stacking at higher levelsThe average time the computer takes to get a knock hand gets very short at higher levels, suggesting that the game is simply giving the computer better cards at these levels — that’s a horrible way to design a game. The computer and player should always get randomly assigned cards..ThreesixtycreativeVersion: 1.0.3

GarbageOnce you get into higher levels, you win once every ten games or so. Absolute waste of time and bogus game..RedRvnVersion: 1.0.3

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