AeroWeather Pro Customer Service

AeroWeather Pro Positive Reviews

Great app for aviationI upgraded from the lite a few months ago after a having the lite for years and was pleasantly surprised. Nice app and I like the integration with Apple Watch. It’s very helpful. It’s irritating to have so many things to buy. It’s like the MyRadar which is super annoying. I’d rather pay one fee and get it all but I understand catering to different needs. The Apple Watch loading was super slow and I’m glad it was updated. I’d like to see the Apple Watch app be independent of the iPhone so you can check weather without the phone being around. I’d also like to see NOTAMS grouped as a list (all stations) or instead of having to go to each airport. Also, is there a way to add winds aloft near your airport? Thanks for your hard work on this app. ===21 Oct Update=== Apple Watch metar update is so slow it’s unusable. It doesn’t update when you hit refresh and it refreshes about once a day if any. I’ve reset both phone and watch and reinstalled on watch. The previous update was much better even though it was 2-3 hours between updates. Please fix. ==22 Oct Update== Quick response, or maybe I was too quick with the updates. Apple Watch METAR now updates when you hit refresh and updates by itself around 1-2 hours. The display symbol instead of text does not work on the Apple Watch 4. It is always the symbol even though the complication overview shows VFR..IVisionVersion: 2.5

Apple Watch issueLove the app on the iPhone and iPad, however, the Apple Watch has always been hit or miss. After I finally got it to work on my Apple Watch, it quit working after the latest update. I have tried all the tricks...uninstall/reinstall app, power-down/restart devises, delete/reinstall airport in the widget. Very aggravating. Ok. An update: after messing with it all day, I figured out that there is now an iPhone group that has to be selected in the configuration menu on the iPhone. Then on the Apple Watch, you have to press and hold the airport station to set your complication. Once I figured all this out, it works pretty cool. I even like the fact you can change from your iPhone list to all nearby airport on the Watch. I just wish there was a better tutorial...unless I missed it..HensonintheHolylandVersion: 2.0.1

App has been great so farUsed the free version for a couple months and have really liked the upgrade. Two features I would suggest potentially adding- 1- If there was a way to access the digital ATIS for airports that have it, that would be great. 2- Adding a feature on the Apple Watch to access user notes on each station. This is where I keep track of door codes and it would be great to get it right from my watch instead of having to pull out my phone and open the app..Aviator McBethVersion: 2.7.4

Great appI really like this app, I have been using it for years both personally and professionally at work. The developers are very responsive, I have sent emails a few times and they always respond. Recently I suggested they add a barometric pressure trend arrow to the main report page (previously it was only visible when viewing station list) and I was quite pleased when they did. I recently purchased an Apple Watch, and have been playing with that interface. It’s too early for me to formulate an educated opinion, but it seems to work. Had a couple issues getting weather to update on the watch but I believe I have it figured out now. Overall a great app, thanks for the quality product..Jstam1911Version: 2.0.2

Richest Aviation Wx appThis is one of those apps that needs a bit of exploration to fully appreciate the scope and depth of its capabilities. With a few widgets on one of my iPhone pages I can see current and forecast conditions for the area I fly in, more completely and faster than opening ForeFlight. Among my favorite features are the wind component info graphically shown for each runway, the traffic cameras meant an airport’s location, and the easy to set Siri commands which shows the current METAR and reads it out loud like a mini AWOS. Try it out and then pony up to get full access to this fine app..MainrotorVersion: 3.4.4

Good appI previously wrote a negative review because after an update the basic widget stopped working on my iPad, saying a subscription was required. But then I noticed it still worked on my phone. So I rebooted the tablet and it appears the widget still works. So now that things are working as expected, I’ll join the other positive reviewers in saying this app is a good one. As long as the feature set doesn’t shrink, I’ll be using this app for a long time. It has an intuitive design and provides what I need to know in ways I can customize..FtheMVersion: 3.4.1

Lock Screen widgets not workGreat weather app— I use it all the time. However, efficiency of use matters a lot to me and I was very much looking forward to the lock screen widget feature. In the Widgets section, you can add your favorite airports, and to my knowledge (unless I’m doing it wrong) the airport at the top of the Widget list is meant to be displayed on the lock screen widget. KORD is the only airport that shows on the lock screen widget, and I don’t even have KORD in my regular list let alone my widget list. If this were not an issue, I’d give 5 stars. And if this is not an issue for you and you already have Foreflight, I would just stick with the free version of this app..KstrekkVersion: 3.7.8

Great Customer SupportI’ve used the app for years, first the free version and then bought the pro. Great quick view of airports and conditions. One day I noticed my home airport had disappeared from my list and nearby airports list. I figured this was going to be the tell-tale for how customer support would be. I sent the problem symptoms through the support menu in the app. I heard back from Pascal within a day with the fix and all was good. It was an easy fix with settings->General->reset database. Appreciated hearing from the developers on an app I’ve come to rely on quite a bit. Great team..Bweeks226Version: 2.8.4

Great app support was useful!**Pros:** 1. Program is exceptionally built. 2. Offers numerous features that are highly beneficial for forecasters. 3. Superior and more accurate information compared to other apps in the market. 4. Prompt and effective customer support. Upon encountering an issue, support staff provided immediate assistance and walked through the solution process after receiving the error log. 5. User-friendly interface once familiarized with. **Cons:** 1. Presence of multiple versions of the app (Lite, LITE, and Pro) can be confusing for some users. **User Feedback:** - Initially, the user experienced challenges with the widget function, which was later discovered to be a misunderstanding on their part. After guidance from the app's support, the issue was swiftly resolved. - Due to the remarkable support and the wealth of information the app provides, the user has revised their review from 3 stars to 5 stars..MarkATraderVersion: 3.7.1

Best weather appI’ve had aeroweather pro for many years. I fly for a living and it’s my number one source for METAR/TAF and NOTAM info. I like being able to scroll down and see the airport diagram along with headwind/crosswind info for each runway. It’s great being able to toggle between decoded and raw data. I really like the NOTAM display which includes red bars to the left if it’s currently in effect. I recommend the pro version for anyone who wants an easy to read and always up to date source for weather and NOTAMS..Sleddriver71Version: 3.6.8

Outstanding wx app for serious aviators!I've used this app for years in my capacity as a pilot for a major airline and it is a vital tool on which I rely every flight. And the improvements they've made over the years have made a great tool even better! In fact, the only thing better than the app, is the unequaled customer support I've received from Pascal and his team as they worked to fix some minor issues I had after one upgrade. If I could could this product and team 10 stars...I wouldn't hesitate!!.PuckHoweVersion: 3.1.2

Best app for aviation weatherThis is the best app that I have found for aviation weather. It provides METARs and TAFs for airports throughout the world and also provides other information about each airport, such as a diagram of the runways with the wind directions (and cross winds) indicated. It also provides information about delays at commercial aviation airports, extreme weather (temperatures and winds) at airports throughout the world and earthquake locations and intensity. I use this app every day, whether I am flying or not (I am a student glider pilot)..Jb_poquelinVersion: 3.3

Watch Complications: (I love this app but cannot get the Apple Watch complications to work: ((( The “long press” to add station & refresh button do not seem to be functional: ( on my hardware... I’ve uninstalled/reinstalled app as well as the watch station list itself. That being said Still the Best Aviation WX app available hands down. I’m continually amazed/impressed by all the features and upgrades that go into this application... You can tell that this company is passionate about what they do, the product speaks for itself!!!.B_Man420Version: 2.9.3

Amazing app with horrible watch interfaceI use this app a lot for work but the complication function for the Apple Watch leaves much to be desired. 1. Even if you select airport on tap, when you tap the complication it takes you to your airport list, not the airport on the complication. 2. Synchronization doesn’t work. If I add a airport to the watch group in the iPhone it doesn’t synchronize to the watch. But if I add it via the watch, it synchronizes to the phone. So if you add it to the phone then hit synchronize, your watch will delete it since that’s like the master list..Flying Hawaiian.Version: 3.7.1

Go to app for aviationI’ve been using this app for several years. I like it so much that I’ve upgraded. I’m a GA Pilot in So California and this is always my first app to look at for aviation weather. Great presentation, terrific upgrades, especially like the preferred runway highlight. Much quicker and easier than ForeFlight for quick complete airport weather in an area. Easy to set up custom areas or groups of airports for where you like to fly. Use it on an iPad mini and iPhone..C33A DriverVersion: 3.6.2

Fantastic App!I have had this App loaded since January of 2011, that is over 11 years. It has continued to improve over all of those years. I have turned many pilots onto this app, while the professional pilots cannot use this app in an official capacity they like it as a quick informal reference. For a nonpilot but one who frequently flies this app is dead handy to check out the weather conditions at your destination airport for planning..TransmasterVersion: 3.4.8

Super helpful appAside from the great utility as an aviation app, I also use this as my instant-weather report app when I get up in the morning. I like the new runway XWind info; quite handy and easy to glance at when coming into an airport environment; especially at the many untowered airports. I also appreciate the minimal data usage that the app employs to update the weather so that my limited data plan doesn’t get depleted. Other weather type apps are much more data hungry..Coney ledgeVersion: 2.2

Great aviation appI’ve been using this app on iphone and iPad for some time, and it keeps getting better every year. I also have it on my laptop, yet the iOS app is the most used by far. I like the “Nearby” feature, you can set distance and runway length so you have the big picture around your departure and destination. The “smart group” makes it easy to build station lists, and these lists are synced between the iOS devices. These lists make checking the weather easy, and refreshing a station list is easy so I keep the lists and refresh when needed. For oceanic flights a list of diversion airports is easy to maintain, also high density areas with wind and weather issues easy to keep up with weather impacts. I use Foreflight for graphic wx, and this app for details..CloudnutVersion: 2.7.1

Watch complication fixedOutstanding app that always delivers. The watch complication is working again, although the previous versions’ complication was better because the color of digits themselves expressed the flight rules, instead of the colored circle that does so now. It would be helpful to be able to choose that in the settings menu. Thanks for getting the watch complication working again..BlkWhiteFilmPixVersion: 3.6.6

Most useful weather appI fly for a living and I use this App more than any other app on my phone! Love it! Quick, easy to use and accurate. I’ve sent the developer several questions over the years, and he is always quick to respond to my questions or issues! I know of several other pilots at my company who use this app as well. If it consistently holds up to the rigors of a professional environment, what more can you ask? B. Taylor.Software jokeVersion: 2.6.1

Best watch app for pilots!I have been using this for app for a while and the watch complication is perfect for checking weather at my airport. Still needs work on selecting airports. The app has a place to select airports for the watch but it still requires setup on the watch. Using series 2 and iPhone 8. I barely use the app anymore just glance at my watch. I would rate as a 5 if better instructions on getting the complication to work were available..SocaltiltVersion: 2.4

Superb app for flight planningI have been using this app for many years and I love it! I have standard collections of stations to use for my shorter repeated trips - and for my longer ones. Incredibly convenient to see at a glance (terrific display and user interface) everything that you need to see and not be distracted by extraneous stuff. Excellent for METARs and for TAFs. Top marks from me. No reservations at all..John 1WBVersion: 3.5.4

Great app!Use the app all the time for a quick look at the weather. It’s easy to use and easy to read the data. The new implementation of being able to highlight specific texts in the METARs and TAFs is awesome! As an airline pilot, AeroWeather is my go to for a quick look at the my departure, destination and alternate weather as I prepare for a flight. Being able to create custom groups for specific airports is awesome too!.NightFlyer1980Version: 2.7.1

Great Aviation Weather AppThis is a great tool for checking METARs and TAFs. I use my EFB for more in depth analysis, but in a few seconds I can open AeroWeather and see what the weather is like along a route or at airports nearby. It’s a must have app for any pilots! This app was missing weather for one of my local airports and the team responded to my request within a day to let me know it would be added in the next release. Great app and great support!.SomedudeintnVersion: 2.6.1

This is the one app that I won’t fly without.40 year professional aviator here- This app is amazing for all pilots. Notam organization makes finding applicable data a snap, sunrise/sunset, runway wind components, quick updates, decoded worldwide METARS and TAF’s. The developers do a great job of updating the app and enhancing the information that is available. They are quick to respond to questions and are a joy to work with. My favorite iOS app..BePositive!Version: 2.8.2

Overall a good source for aviation weatherA good source for aviation weather and airport information. Watch widget works pretty well and while there were some issues with a new update, the developer was quick to fix it. I understand the need for subscriptions for as an incentive for the developer but I still don’t like that so many apps now try to push a subscription..HeisenbergisuncertainVersion: 3.0.1

Amended review after developer responseTurns out I just needed to restart my phone after updating to get the near me airport widget working again. Great app for this that doesn’t require subscription for this feature to work. Appreciate the developers reaching out with this information. I use this app as a pilot to get a quick glance before flying every day at my local airport..Pilot_kburchVersion: 3.0.1

Are you a pilot? You need this app.I’m lucky enough to get to fly airplanes on a regular basis. I use this app multiple times *every day,* because it’s the best, clearest way to see aviation weather. It’s also the best way to get quick access to the forecast discussion (with the plus package). There are a handful of apps that are indispensable. This is on that list. Get it. Subscribe. Nope. I’m not affiliated in any way. Just love the app..Fellow FlyerVersion: 2.9.2

Great app that always improvesAs a professional pilot, this is my “go to” app for weather planning. I especially like the airport diagram that shows wind components by METAR/TAF intervals, and runway approaches for determining destination and alternate mins. Has consistently improved and delivered more and more info over the many years I’ve used this app. If I could only look at one weather source, this would be it..Dm md234Version: 2.6

Great app and great customer serviceThe app is simple and easy to use while also having all the info I want to check before going flying. I had a small inconvenience with the app and sent an email to the customer service and they were very quick to respond and help to fix the inconvenience. Would definitely recommend to any pilot..Jacob WaltherVersion: 2.9.4

Happy with the upgradeUsed the lite version for many years. Added the D-ATIS there as a “ First Officer” subscription, and was worried the the old subscription wouldn’t work with the new app. It does! I primarily upgraded for the watch support, and it’s seems reasonable so far, although the “complication” doesn’t necessarily update when the ATIS does..Saratoga DriverVersion: 3.4.1

Best Layout of Metar/TAF AppsI think AeroWeather was one of the first aviation weather apps and still has the cleanest design and layout of Metar / TAF information. I’ve tried others and they are too “busy” with unnecessary graphics that distract from the information I’m after. Pascal (developer) is super responsive to suggestions. Glad to support his efforts through the very reasonable Pro version..172EVersion: 2.7.2

Great support, Excellent AppI have to admit that I had issues at first with the application’s new upgrade but after I set it up I just sent an email with my questions and a couple of snaps shot of my watch and they replied back to me with this solutions to my problems with the app and everything works beautiful. Thank you for the professionalism and hard work..Tato maldonadoVersion: 2.0.1

Long time user. Recently upgradedHave used this app for many years. With the latest iOS I decided to upgrade to take advantage of the new complications. I had a question about setting the complication for what I wanted and got great support with a quick resolution. Highly recommended.ElliethedogVersion: 3.5.4

Purchased early on, then….Purchased early on then, with each update, functionality is removed so as to force you to buy the subscription. In other words, what you buy today, you’ll have to buy again tomorrow..JschultheisVersion: 3.3

Good workI really have no complaints about the app. It offers good customization, new features are being consistently added and bugs are (for the most part as I know) efficiently taken care of. I’m not thrilled that iCloud sync is a paid add-on but having the alternative of manual back up is good enough. Keep up the good work, Pascal.Gearup7Version: 2.8.3

Makes checking weather so easyI’m an airline pilot and have been using this app and AeroNOTAM for over 6 years. The app has tons of great features for checking the weather quickly. Love the decoded METARS and TAFs in local time. Such a help . Having the area discussion from NOAA is also great..Nok86Version: 3.6.8

Intuitive, Functional AppWithout AeroWeather Pro, the processes in Canada for obtaining and assessing airport Notams is an exercise in frustration. We must deal with duplicates, and notams for surrounding airports that have no significance. Thankfully AeroWeather Pro allows one to filter the notams and disregard frivolous information such as runway centreline lighting outages and edge lighting notams when the runway itself is closed for construction..JomewaVersion: 2.6

Newest update fixes issuesI have had lots of trouble in the past with the watch app and the widget. Usually everything breaks after an update, but the latest update fixed everything! Glad to be finally able to use the watch app!.TmpageVersion: 2.2

Recent update makes you pay extra for the meteogramThis is a very good app, and I’ve been using it for years. I paid for the pro version to get rid of ads a few years ago. Then they added some extra features that require a subscription. That wasn’t a huge deal since we didn’t lose anything... Until recently. I had the meteogram widget and after a recent update I need to pay extra (on top of the pro app) to use it. Really disappointed they took away a feature and are now trying to get me to pay a subscription to get it back. I will continue using the app without the subscription, but I don’t like where it’s heading..8point4ouncesVersion: 2.7.5

I never leave reviewsI love this app. It is the best app even for non pilots to get a quick and dirty overview of current conditions. The watch compilation is icing on the top. I also have worked with support on bugs and they are top notch wanting this app to be the best it can be..BjentzVersion: 3.4.6

Excellent AppI am an airline pilot working in China, this app pro version has been indispensable to me for getting timely accurate weather. works perfectly every-time and updates regularly. Support response is quick and helpful. Highly recommend this app..ChinaflyerVersion: 2.5.1

EAA builder/pilotAs an Experimental Aircraft builder/pilot, Aeroweather Pro is my first look as I preflight my weather. It uniquely cuts through the clutter and presents what matters. Most recently I required assistance from their product support folks. By asking the right questions, they were able to resolve my issue quickly. Well done!.11/1/17Version: 2.0.1

Not what it used to beUsed to be great when you had the metal/taf widget working. It stopped with IOS14 and you now require a subscription. Pretty disappointing..DgggeegnofVersion: 3.0.2

Most-used aviation appWorking on a flight crew that flies multiple missions a day, I use this app constantly. METAR and TAF show up only slightly behind the NAVCAN site, are much easier to use and see in AeroWeather. Love the radar and runway diagram/list that shows headwind/crosswind components. Too many other good features to list. Cons: the auto-refresh on open works only sometimes, the pull down refresh almost never; refresh is consistent only with the refresh button. Apple Watch app is poor, won’t refresh in the background so it’s pretty useless..Luber905Version: 3.2

Corporate pilot - really good app.Because I use it a few times a day I don’t usually have issues with it refreshing. However, during quiet periods I have to remember to open it when I update Foreflight and JeppFD just before leaving for a flight. If not the weather and notams can be out of date. To have all the great tools in the calculator icon is fab - a fuel converter would be amazing (if you’re reading this Pascal?!!!)? Lbs to kg to litres to USG and every variation with an SG. Love the weather charts. Really a great app - but make sure and keep it refreshed. The widget is a bit touch and go. I’d like to be able to configure which airport it shows, but it seems to usually show the nearest which is good enough. Small issues for an overall great app..OnglideslopeVersion: 3.5.5

Fast and reliableI’ve been using this for years and still love it. I could get the same info from ForeFlight but AeroWeather is faster and and gives me the weather picture I want with good organization of sites and their Metar and TAF. It works great for Canadian locations too..YYC650Version: 3.4.7

Great App Great SupportI’ve been using this app for a few years. I find it accurate and up to date with very few “bugs”. I’ve contacted the developer a few times with questions and they have always responded promptly..Captain DynamoVersion: 3.4.3

Awesome AppI love the ability to have groups of airports and I most appreciate to ability to incorporate all of my alternate airports for a particular destination into one easy to view display. It certainly helps me pick the best choice for alternate. Thank you..MikeAlpha17237Version: 3.4.1

Canadian pilotTo all Canadians using the pro version of the app ; AeroWeather wasn’t loading METARS because US’s NOAA had technical issues over the past few days. It was re-established this morning. The support from this app was flawless. Within a few hours only, Pascal from AeroWeather had wrote back explaining this issue with an estimate on when it would be resolved. Thanks again for your support!.Daveq400Version: 3.4.1

One of the best!Use it on my day to day job (airline pilot). Easy to look at everything you need fast and efficient!.Ironman2909Version: 3.4.1

Excellent AppI’ve been using this app for years and it only gets better. Developer very responsive to questions and problem solving..KmacwVersion: 3.4.1

Great AppI only recently retired as an Airline Pilot. I used this app constantly throughout my career. I used the FO subscription as I had other sources for charts etc. This app remains useful to me now that I am retired. The app has limited functionality on the Apple Watch, but that is really of no consequence as I always had my iPhone and/or iPad handy. Well worth the rather small yearly subscription expense..The Humble CaptainVersion: 3.3.3

Ten Year ReviewI’ve owned this app since 2011 and it’s a must have on any iOS device and Mac. It’s clean, functional, the new iOS widgets are great and the Apple Watch complications are awesome. I’ve used the Alerts feature many times for TS, high wind and MVFR/visibility dropping/IFR warnings in flight. I’ve never had any real issues with the app flying around Western Canada and there’s great flexibility in customization. I’ve even gifted the app to new or training pilots as a tool. Wanted to say thanks as reading the reviews definitely aren’t justified!.Omega-PilotVersion: 3.2

Quick and easy access to TAFs and METARsThis is by far the quickest way to get aviation weather in my phone, especially with a big widget already displaying weather directly on the Home Screen without needing to touch anything at all. Small feature request relevant to colder months in Canada: FROIN is commonly found in the remarks section here as "frost on indicator" but Aeroweather doesn't know how do decode it. If the Nav Canada specific codes could be added to the decoding logic that would be extra shiny and good..JableyVersion: 3.1.4

Restart the phoneI gave the app 4 stars because it does it job great - I’ve relied on this app for my METAR, TAF, etc. That said, I don’t really enjoy the fact that there’s functionality locked behind subscription, especially for those who’ve paid for the app for a long time. If you’ve paid for it before, restart and put the widget in the bottom thing to have it work like pre iOS 14 again..C0nanapVersion: 3.0.3

Slow to update, Apple Watch app uselessInformation takes 15-30min to update when it is already readily available on AWWS. Apple Watch app only updates when it wants to and it’s largely unreliable..BrittanyHandcockVersion: 2.9.4

Great app but some features should be available to paid version and not only by subscriptionI have been using the app for several years and it works so well it has become a big part in my flight briefings. Hardly any app reaches the level of clarity, features and usefulness as AeroWeather. However, and although I understand the previous widgets are still available, he new iPadOS brought new widgets but the app only gives you the features if you have a subscription. I understand some services offered via the app cost the developers money and that makes perfect sense to make them available via subscription. But I feel like the pro version should give you updated widgets without the subscription because it is such a small but appreciated feature; paid customers should not have to use an older version that does not play nice with he new iPadOS, especially as the widget view is great to have an overview with other apps. Now you have to keep the old design and scroll all the way down for it....Dodopilot320Version: 3.0.1

Solid for many years nowThis is a great app .. love having access to the weather like this !! Good support when I have a question also :).Goldilocks_daveVersion: 3.0

Enjoy the push notificationI use this app every day as a SAR pilot. One feature I utilize the most is the alert/push notifications for when weather is below or above a certain limit. I would also ask if a push alert can be made for NOTAMS since my airport loves to make last second NOTAMS..Andrew 9432Version: 3.0

Great app, but new data latencyI love your app, the UI is very easy to use and well organized but I find it takes too long to get updated METARs and TAFs. At times it takes 15-30 minutes to get the updated weather info when it’s already available on Nav Canada’s website. Is this an API limitation or is it possible to view new data faster in the app?.Happythailand2017Version: 2.7.6

Very convenientProfessional pilot that uses the app daily. Very convenient to have lists of most frequently checked airports. Love the graphical wind depiction on the airport diagram that shows head/crosswind components (very useful during icy winters!) I see some complaining about having to refresh the data or that it lags slightly behind Nav Canada. I have noticed this but it’s honestly very minor. The conveniences far outweigh the limitations in my experience (and I’ve been using this app for 5+ years).ICUR2Yz4MeVersion: 2.9.1

Great app!I use this app everyday and have found how detail and clear it is. I highly recommend this app:).Fly in the sky yvonneVersion: 2.8.5

Can’t get METAR history any moreI used to get up to 12 obs per station, and the option is still there in settings. Currently I’m just getting the current observation. I’m using a new iPhone 11 with the current operating system, iOS 13.1.2.BorisDorisVersion: 2.7.5

Great app could use small tweaks!Brilliant app overall does provide all the information you need for quick understanding of weather. Only improvement I would like to see is in the map mode have a radar layer overlay..Akki_aviatorVersion: 2.4.2

Great app, love itWeather and webcams when you need it:).LB78964Version: 2.2.1

Must haveAnyone in aviation this is a must have and my most used app..GC11630Version: 2.2.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.7.10

AeroWeather Pro Negative Reviews

App and support are deterioratingI am a long time app user, having purchased the Pro version years ago. I also purchased cloud sync and subscribed a few years back. This summer, the D-ATIS update started my issues. I sought support, but received no response for 5 months. When the Captain subscription became available, I decided to give it a shot in case it would help fix the issues with the app not working, but to no avail. Now I can’t access the features I paid for, and cloud sync stopped working. I have requested support multiple times, but my support requests are going unanswered. I wish the developer would have kept the core app working like it used to. All these added bells and whistles have only lead to a worse app. I am about to give up and move on. I’d recommend not purchasing this app until the developer gets it working properly. He’s taken my money, and all I ask is to receive what I paid for..CaptcrrVersion: 3.0.3

Disappointed Pro SubscriberI purchased this app after seeing it recommended online. I wanted to build a dedicated Apple Watch face for flying. Having the METAR on my wrist was an awesome selling point. I’ve now been using the complication and realize how buggy it is. The complication NEVER updates on its own. It takes HOURS for the actual airport data to update on the Watch (not the complication, the actual app data). I have to constantly go into the Watch app, refresh the airport data (which loads the current info) and then re-set the airport as a complication (which loads the new data on the watch face). What a mess!! I’ve seen others have had Watch issues for years and the developer has ignored them. I don’t need a METAR app — most of us have ForeFlight for that. I needed a METAR Watch app and I’m super disappointed I spent ~$6 on it..Fender1878Version: 2.9

HorribleI paid for the pro version of this app years ago, and the entire time the watch complication has been a buggy mess. As other reviewers have noted the complication doesn’t show anything when you first install it, and requires some magical combination of force touch and hacks to get it to finally display the weather. Sometimes it won’t display anything for day until it decides to start showing weather. To make matters worse the developer, instead of fixing bugs, has now rolled out additional features that require an in app purchase (even if you already paid for the “pro” version). Maybe it’s time to fix problems instead of coming up with ways to scam more cash from your users..ILikeSlurpeesVersion: 2.6.2

Critical update needed!I am a professional pilot that has been regularly using AeroWeather for the past 5 years. One of the greatest strengths of the app is the ability to load the WX/Notams etc for all of your airports when you land and have cell coverage - then when you are at altitude (I regularly fly 4-5hr legs) you can pull up the app and easily review what the weather was before you left and look over NOTAMS. This no longer works on my work phone that has been updated to iOS 14.3. If you turn off your screen or are away from the app for more than a few minutes (and don’t have internet), the next time you open the app all of the previously loaded info will be BLANK. On my personal phone which has not been updated to iOS 14, this still works fine and I can view all of the previously loaded data at anytime regardless of internet connection. Please fix this so AeroWeather can continue to be a pilots best friend :).21srt07Version: 3.1.1

This app is greedy do not getI am all for this app adding features to make money. But I am not for when they take away features after you purchased their pro version of this app. The weather data use to be available on the today page I completed an app upgrade and that option is gone. It looks like I have to pay for it. This was included as an option on the pro version, which is why I purchased this app. Very frustrating. Greedy to take things away once offered and now make you pay for it..Boothbay24Version: 3.1.1

Good and less goodI have been using AeroWeather since 2010 and I was very satisfied with the app. However, 6 months ago I started to pay for some options on the app and since then I don’t have an historical view of the METAR like I used too. I contacted the developer many times, but they never fixed it. I am not the only user impacted by this problem since I have seen this problem on my students phone as well. Very disappointed to pay for something not efficient..Adrd01Version: 2.9.4

BEWARE APPLE WATCH USERSThis app does not function properly on the Apple Watch. I specifically bought this app to have as a complication on my Apple Watch and the nearest function does not work (even though it is there) so you would have to manually input which airport you want the METAR for wherever you’re at. This kind of defeats the purpose. As others have said, I have ForeFlight for weather anyway, I specifically bought to have as a phone app. Even worse there’s no receipt provided by apple so I can’t even get even get a refund through the App Store..Mdes93Version: 3.1.1

Not For Canadian Pilots!Do not upgrade from pro to the captain or first officer subscription as a Canadian pilot. It provides no extra relevant information..Mattleslie20Version: 3.0

Useless new widgetsThe new updated widgets are terrible. I used to be able to see the whole TAF on the old ones and the new formats don’t show the whole TAF. Downgrade!.HforHooliganVersion: 3.0

Cloud sync issueCloud sync don’t work after purchase. Email support, all they can provide was sign into same Apple ID for iPad and iPhone then nothing else. Of course it’s signed into same Apple ID. Poor support service that they will just grab your money and run with it.Tommi ChenVersion: 3.6.8

It’s ok for TAF and MetarIt’s ok for Metar/Taf …I prefer for map display StromRadar or WSI for Airline pilots.Yula320Version: 3.4.4

Bait and switch to subscriptionPaid for the original AeroWeather pro app and loved using the app. Now on to another subscription model and got locked out of the features that I originally paid for. Great app for years, but I’m not paying more for something I already paid for..Dan PratVersion: 3.4.2

Canadian METARS not availableI usually use this app every day while flying for a Canadian regional airline. All stations have been showing ‘metar not available’ for the last few days. Please fix..BetarangeVersion: 3.4.1

Metars?Metars are not updating. What happened?.Seahawk003Version: 3.4.1

US ATC Delays problemSelecting US ATC Delays now crashes the app and closes it back to the iPhone Home Screen. Ver 3.3.5 on iOS 14.8.1..VermillionXVersion: 3.4

I paid for the app and everything is goneI paid for the app and have extra features I had them for a while and now it’s gone and works as the lite And yes still shows o have the pro version Super annoyed why did I pay for that?.DocheggggVersion: 3.3.3

JunkDo not update your app if you already have it and don’t buy it. The latest update does not function on iPhone it only works on the iPad. It will not update the METAR can’t even input more airports..Brian705Version: 3.2

Used to be goodSince the last update, all saved stations disappear each time you go out of the app. Used to be a very good and functional tool that I used all the time! This is frustrating. Please send out a new fix!!.Fcku4Version: 3.1.5

App totally unusable after updateRecent update wiped all of my settings and saved airports. It also now can’t find my location or nearby airports, even though location services are on. And I can’t add airports. So it just completely doesn’t work any longer. I have the “ captain” version..Eileenc21Version: 3.1.5

3 weeks and still no replyReviewed earlier. I’ve sent a multitude of requests for support over 3 methods. To date not a single word from the developer. They still have my money from the paid subscription and I still have NO access to the subscription. Stay away. Used to be a respectable App, now they are just another App that takes money and gives nothing..GFHMaxVersion: 3.1.1

Slow and terrible appI purchased this app 2 years ago when this app was a good one. Now it is really slow to update metar (up to 8 minutes...)!! The new widget (subscription required) is really terrible you can’t see the entire metar/taf so i’m gonna end my subscription..Jgnd75Version: 3.0.3

Rip offForcing a long time payed customer to subscribe for a damn widget is unacceptable.Owls4daysVersion: 3.0.3

Poor businessI have been with this app as a pro for years. I updated my cell to iOS 14 and now it does load.. I am not paying for a subscription. Where’s the loyalty to your long time customers. Sad that we don’t get grandfathered in on the cost or get free access to the subscription as we supported you in the past and now it’s going to keep costing us more!?.Bn911Version: 3.0.2

Problem connectionFor Canadian pilot metar don’t upload!.Diegp96Version: 3.0.2

Declining valueNew upgrades are terrible. Data randomly refuse to update. Customer support refuses to reply to questions. Used to be good before they focused more on milking more money from the Pro customers with subscriptions..No love :(Version: 3.0.1

Subscription serviceYour reply is not factual. Following the introduction of the subscription service, the widget indicated a subscription was necessary. I sent you an email indicating my frustration with your subscription update. As a result, you did an update yesterday making a widget available without having to subscribe..Atl3200Version: 3.0.1

Often doesn’t updateThe complications on Apple Watch often do not update, despite opening the app on my iPhone. I’ve tried so many thing and it seems very random when the complications finally do update. Frustrating.Madflyer77Version: 2.9.1

Useless watch face complication.I purchased this specifically so that I could have up to date weather from my local airport on my watch face. Unfortunately it does not seem to update all the time and it’s usually a couple hours behind so I end up having to look it up or mess with the app. Would not recommend..Canuck_pilotVersion: 2.9

Apple Watch App doesn’t work wellApp works great on the phone. I purchased the app so it would work on my Apple Watch. Unfortunately the watch app stays wildly out of date and hardly ever shows live information from phone. It gets stuck in the past (sometimes by several hours) and takes forever to update, which means you can’t rely on the watch app at all. I hope they fix soon because I paid for it and it has big potential!.DbykskVersion: 2.6

METAR History Not WorkingStill can’t get 12 hours worth of METAR history..Miguelito_67Version: 2.4.2

Not Practical at All...!!!Why doesn’t the app just auto refresh? Is it to hard to program it to auto refresh every 10 mins or so? Whenever I open the app, all the MERARs are always 167 mins old. The “pull down to refresh” doesn’t work at all. And the METARs on the widget are always old, and no button to refresh, so what’s the point of having a widget? I never see the latest data..Phantom UltimateVersion: 2.3.1

Do not work at all since the last update !Do not work at all since the last update ! I have losted all the airports stored. I can’t use the app anymore !.Capt Jetstream 32Version: 2.3

Unable to have Canadian metarUnable to get the Canada’s Metar.RobertjrbeaulieuVersion: 2.2.1

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