Plex: Find Movies And TV Shows Customer Service

Plex: Find Movies and TV Shows Positive Reviews

Almost perfect...For a long time, I couldn't find fault with this media app. It looks amazing and is extremely flexible and scalable. I use it at home on a Mac as the server and am able to run an Apple TV with its beautiful interface. My most irritating pair of bugs is with the iOS (iPadOS) app. When I'm watching content on my iPad, subtitles are shown when they shouldn't be. They show up as "OFF" in the settings, but they're most definitely on. The only way to get them to go away is to turn them on, then turn them off again. HOWEVER, after turning them on, the timing for tapping the required menu to turn them off again is very important, because there can be no subtitles present on the screen when the video is paused to turn subtitles off or that subtitle will be present at the bottom of the screen for the rest of the video, or until this whole maneuver is attempted again. Very distracting and an irritating bug to say the least. Most shows have a minute or two of recaps, so it's pretty much all nonstop dialogue (subtitles). This all being said, the Plex team has created an AMAZING media environment for the user. This level of quality is what every media company should aim for. I'm sure once the folks at Plex discover this bug, they'll be able to squash it in short order..DoverbyVersion: 7.2.1

Plex is the beatI love Plex for it’s beautiful organization and easy to use interface. Having almost all my media in one place has always been the dream and Plex has done that for me (for about 80% - still missing native audiobook support and support for eBooks). Having full control of my own personal media cloud and server has been incredible. The movie and show ratings from Rotten Tomato are awesome and being able to watch a trailer of something is convenient if someone wants a quick synopsis. I love being able to put all our childhood videos converted from VHS on my own cloud and give access to my family to see any of the embarrassing and amazing home videos anytime. ***DEVS: Would love to see a audio only version for Apple Watch for streaming or offline usage to listen to podcasts, music, audiobooks - Audible does this now which has been amazing. Being able to listen to Plex media with only a watch and bluetooth headphones would be a game changer. Also native audiobook support and support for eBooks would basically round out any media needs I could possible want to have in one app! Love what the Plex teams does and always looking to see what they’ve recently added. More than happy to be a part of the Plex Pass Lifetime member. Keep up the amazing work!.AngryAlexGVersion: 5.9.1

Please fix the Apple TV appI decided to jump-in and get the tv tuners to take more advantage of my Plex server along with the Plex premium subscription. Now let’s start with the 5 stars and take away one star for each issue below. As they get fixed I’ll add a star. I’m struggling with the Apple TV app. The guide doesn’t jump to the current date and time. Ie. if I open the guide at 2pm. Then later I open the guide up at 7pm it will still show the 2pm guide but it’s all grey out. I wait a few moments for it to refresh to the current time but no good. I have to right scroll to the current time multiple times until I find the current time. Then I can select programs/Channel to watch. Also, when I select a recorded show. It spins and spins and spins then errors out. If I open the same show on my phone and stream it so it works, then I can go to the Apple TV and stream the show. I don’t know why it’s doing this. Why does it take forever to scan through all the photos? I would think it would generate thumbnails for all the photos so I can surf through them quickly, not have it take 20 seconds to refresh the 5 photos on the screen, then I scroll to the next group of photos and have to wait another 20 seconds for those photos to refresh. I get spoiled by the apple photos app. Make it work like that..MattcoAZVersion: 7.29

Great App! But What is With The Issues?I have been a PlexPass member for years now and I couldn’t be happier. However, lately playback has been terrible. For example, if I shuffle anything a CD, a playlist, my library whatever I get this weird issue where two songs will just start playing at once. To fix it I usually have to stop the track(s) and either skip back a track or skip forward. Then one of the two songs will play properly. In addition, sometimes when I go to play a song in a playlist or CD (anything with multiple tracks) sometimes the track will not play. It will instead skip right to the next song and no matter what I do it will not play. The track is fine though because I can play it by accessing the file directly (not through Plex). Lastly, ever since this offline browsing thing was introduced it has been glitchy. If I want to access my files on my server I usually have to toggle it on and off a few times before my library will show up. It works the same for if I want to access tracks synced on my phone too. Love the thought of being able to toggle, but has to be a better way. What ever happened to just clicking in the upper left corner?.Jay8307Version: 5.13

Works and works wellBest solution to cataloging and playing media across many platforms there is. With a premium subscription and PlexCloud, one can watch videos from just about anywhere you can get a decent connection. While the interface does take some time to get used to, and the Plex folks insist on changing it all the time, it functions well and actually manages watching or listening for you in a very helpful way, including remembering what you have seen or heard, and continuing in the right places when you come back to something in progress. And the Plex people are quick to address bugs and issues, and listen to suggestions for improvements. Just finished a trip to Italy and Germany, and had access to my media the whole time. In addition, Plex’s database of images, sounds, titles, and cover art make the interface beautiful and helpful. The lifetime PLEX subscription was the best decision for me. And no, I do not work for the company, and they did not pay me to say this. Just very pleased with how well this software works..MajorHavocVersion: 7.10.1

Update is lacking...againI usually don't leave feedback regarding updates, but I must in this case... I'm a big fan of Plex, and mainly use it on Roku and IPad. I am extremely disappointed that the watch later feature was discontinued recently AGAIN which I used everyday! It was helpful to browse tv plugins on the iPad and add episodes to watch later......to then watch later on the roku....since the roku has NEVER had this feature since Plex was born. Please bring back the watch later feature asap, and please add this feature to Roku too! Also, I am happy with the new podcasts feature but would love a listen later feature for that too! I do not like the webisodes feature and don’t care to see it but there is no way to remove it? Still need tweaking with customization options. Plex is fantastic overall, but I'm giving 3 stars this time, because an update should not keep subtracting from the user enjoyment. Common sense says make things more user customizable, so people can choose what they want to keep and get rid of what they don’t want to see....and with as few clicks as possible too! Please fix what is lacking now, but once was there to enjoy.....for the 2nd time!!!.Musiclover500Version: 5.7.1

Great app but dont expect it to keep working well.Im writing this review on sept 23, 2020. The app has change quite a bit from when it was first released. The organizational changes have been bad here and there but it still did everything quickly. That is no longer the case. I have multiple 4k apple tv boxes and they all are experiancing performance issues after the last couple of updates. Laggy, slow, unresponsive interface which require a reboot to fix. I have never had to reboot my apple tvs with such regularity. In the past i have been able to wait weeks or months before intentionally rebooting one. (I have automatic updates off... so no other reboots barring poweroutages etc.). I recommended apple tvs for their solid performance with plex but it seems that is one more thing they have abandoned in the pursuit of having animated startup logos and other foo foo nonsense. They just seem to want to add new features no one wants while detracting from the features everyone needs..BobhffhvderhgVersion: 7.6.1

Best personal media server and app!!!Update March 2024 - Still the best media streaming server platform there is!! My family uses this daily as we cut the cord over 10 years ago and in the last 5 years limited ourselves to 1 paid online service which we cut over a year ago, so officially we pay for no online media services now thanks to Plex and the rest of my Self-Hosted Linux Containers. I have closed to 200,000 FLAC music files I listen to all day in my home office with Plex and PlexAmp. Kids have movies and shows I have personally curated, and know that is safe and what we want them watching. I also have the same broke out and excluded for my teenager. And then my wife and I have our own library of movies and TV shows that we watch and enjoy. thanks to Plex. We watch things in ultra 4K the fantastic sound and picture in the privacy of our own home and enjoy the entertainment we want to watch without commercials we don’t want our family being subjected to..JeffreywigginsVersion: 8.33

I’ll give it 5 stars when …You make it easier for users - mobile or monitor- to select movies from a specific year. Right now I have to go to library, sort by year, down arrow, and keep scrolling. I have to keep scrolling until I get to the year (let’s say if the movie is released in 2002) and if I have a large collection to scroll through, this can be a hassle. Please make it easier to view through BUNDLE YEARS in library. Also, let’s say I did want to want a movie from the year 2002. If I have 50 movies in my collection in this year, and I select one to dive deeper to see details about the movie…if I don’t like it and hit back, it brings me ALL the way up the top again. Does that make sense? When selecting a movie to view details about, if you were to go back to view your entire catalog it should haven’t to bring you all the way up top of the catalog. It should remember where you are looking and stay there. Fix these issues on both mobile, computers, and TV please. This app is great and I commend you on your great work..Spacecode92Version: 8.20

Still Lacking Basic FunctionalityPlex is great for movies and music! Has many features you either won’t use or will use and be pleased you found them; the experience however is poor if your looking to Plex to organize and browse your photo collection; unlike the web client ; the iOS and iPadOS and TvOS has no photo slide show feature! If you have hundreds of photos you’ll need to manually swipe (thumbnail scroll view at bottom) them one by one to show off or find them. Don’t waste your time adding your photo library to this server; it’s an exercise in frustration and disappointment. This has been an AppleTV/iOs feature request for years. They keep adding Plex hosted content and the mac z as a nd windows media servers are very reliable. the player client on ios continues to be reliable but their focus seems to be sliding away from personal media sharing to becoming an alternative streaming service (ad driven) in their own right..DrMemory99Version: 8.2

Plex is the bestThe first time I downloaded the Plex app I was able to create a free account no problems with it whatsoever, and the cool thing about Plex, is that I can watch live TV channels, such as ElectricNow, and dark matter TV, and many others, I also have Plex on my Roku, and I also lots of movies on Plex as well, but one problem I’m visually impaired and whenever I go to look for a channel but I am I watch Plex on my iPad and on my iPod touch, whenever I swipe for channels or to listen to the name of the channels, it only says the name of the TV show or movie that’s on, so if you could fix that feature that would be great, and another thing too, I would love to cast plugs to my Roku express, and my Roku premier, and whenever I go to choose a device to airplay or cast to for some reason it won’t let me cast so please fix that in and that would be great, love Plex I get Plex five stars, so to the developer of Plex love the app keep bringing new features and new updates, and keep expanding.Joedejong.mister horror?Version: 8.16

Missing my easy access across the bottom...I love Plex. It’s always been great (with jinks here and there). But the last major update to the app took away my menu across the bottom and replaced it with a side menu that I can only access when I’m on the home screen. Here’s an example of why this is so annoying: I primary use the Plex App on iOS for music. So if I go to an artist > album > track. Then from there decide to go back to the artist > similar artist > new artist > album > track, and then decide to hit the search button > search another artist > choose album> track, then decide actually I want a different song, so hit search > track name and then decide, I wanna go back to the main Music menu, I can’t just hit Music. I have to navigate back > back > back x 100 until I finally see the hamburger menu on the left and can select Music. That’s incredibly annoying. Before it was easy to just hit Music at the bottom and go back to where I started without issue. If anything let me access the main menu without having to go back....KingFresh88Version: 6.4.1

My BEST APP EVERI Was looking for a means to view my video library and found Plex to my liking. I can set up my library to watch movies as if I were back in the old days where Saturdays was an outing to go to the marquee at 12 noon to watch previews, three cartoons, the news reel, and two two movies . That took up five hours in the old days at the RKO THEATER. I can now reproduce that wonderful experience and go to the head without missing the story by hitting the pause button. The developers deserve a great praise for their hard work. Update December 2019 I now have over 3000 movies ; TV, AND home movies in my plex library, I also have over 4000 music files and 8000 personal photos that I scanned in from old album books and pictures lying around in trunks , paper bags and boxes. At any time I can access any photo, or video in seconds to show friends and family. What is nice about plex is you can consolidate your entire visual LP records old tapes and 45 rpm records and auditoria history in one app. I have my plex on a WESTERN DIGITAL 10 Terabyte pr2100 NAS DRIVE using RAID 2 so that I will always have a back up in case something goes wrong. I also backup my plex library to a separate 10 TB drive unplugged and stored in another place. My kids and grandkids can always review our family history at any time. And by the way! They can down load videos and pictures to their phones from plex to show their friends or watch them on the plane when they travel. Great App..JUDOMIUSVersion: 6.6

Just do itDo yourself a favor, unsubscribe from the million streaming services you use and just buy the Plex lifetime pass. One and done, no more rip off monthly charges for the content you want to may or may not be there when you want to watch it. No more hopping from service to service to watch all the things you follow. Use Plex, you don’t even need to pay a dime. If you want hardware transcoding (faster conversion time) among some other features and support the awesome devs, then do so! However if you do not, you still great the great product that is Plex. Start your home server and collection. Share with all of your friends with no effort into configuration. Plex does it all for you, pulls in metadata from multiple internet media databases for artwork, trailers, ratings, actors, etc. It helps you track what you watched, what is on the list to watch, what ratings you felt it deserved per episode/season/show whatever you want! Stop giving corpos your hard earned money and let Plex work for you. The only effort required is for you to provide the media. If you don’t want to, Plex has lots of content you can watch for free, you can connect any streaming services you foolishly still pay for and access there as well all in one place. You can also watch a lot of free tv channels, as well as store your pictures and music as well if you want. Do yourself a favor and try out Plex.CgbanVersion: 8.22

Just one issue.I have been using Plex for years and all of a sudden the video was playing in low resolution even though I have a very fast WiFi connection with over 600 mb/s. The problem was the “Automatically Adjust Quality” setting was constantly making adjustments that weren’t needed and forcing a low resolution. Picture would look grainy then Hi-Def then grainy again. Was driving me crazy. As soon as I turned off that setting in the app, all was good. It took a while to figure that out after trouble shooting the WiFi and other settings in the app. Movie night was ruined for that one Saturday night with the wife as by the time I figured out the problem it was too late to watch anything. I still gave 5 stars as I still love the Plex interface. Just an FYI for anyone else having the same problem and maybe for the Plex developers to address it..Haapy dudeVersion: 8.1.1

Nice UI, freezing issues/missing feature already included in web app…The UI is nice and clean. I even unlocked iOS playback. Only reason of unlocking iOS feature was due to iPadOS having issues on web app when touching the screen. Anytime I touched the screen, it would constantly pause the video I was playing. The app is constantly freezing whenever you switch back and forth in iOS multitasking. It would also be nice if the app would play picture-in-picture automatically when switching between apps. It already does it using the web app, why not the iOS app…??? Also, the “Home” screen that shows videos to continue playing does not update within iOS app. So in order to continue playback where I left off if I switch from tv to iPad is to go through all menu options to the video and continue from there. It also does not show if you watched a video from the video menu like it does on the web app..Yadada hit meVersion: 7.29

5 years of Plex savings in the $1,000’sPlex has come a long way in the 5 years i have been using it in my home. The initial purpose was to cut the cord. Soon i discovered i could put all of our home family videos on our plex server, and our entire family could enjoy home movies anywhere on their phone. (Our family vacations their weddings) Then i put over 2,500 of my CDs on my plex server. And wow with playlist and so much more my music is where i want it when i want it without a monthly fee to anyone. The genius of plex is the ability to use your Right of OTA television Recording with no fees. Newer indoor antennae get great reception. How to get the signal into your server? Not as difficult as it sounds. We use the HDhomerun and connect it to our in home network. When using plex the interface graphics are great and easy to understand. The TV listings and recording or time shifting of favorite shows is quickly learned. Plex so glad that 5 years ago i purchased the life time option. Our estimated savings just from cutting the cable is $150 a month for 60 months. Do your home work. It is not as difficult as it sounds. And yes we have everything backed up on external hard drives. The most time consuming part of the project was putting everything into the plex server. Hope you enjoy your plex as much as we do..JeffyjcVersion: 8.40

Loving PlexI love Plex and it has given the chance to explore all the media I had but was previously buried in stacks of CDs and DVDs. Bought a lifetime pass years ago,so glad I did. Having said that, the current iOS app and Plex server have some seriously annoying “features”. Selecting repeat a track in the iOS app will sometimes repeat it, but more often than not, it doesn’t and stops playing anything else afterwards, meaning you have to restart the play queue. It mixes together playing several tracks at once. This does not happen on the web app. Playlists on the Plex server sometimes get wiped out. The playlist name is still there, just nothing in it. When you have hundreds of items in the playlist, it’s impossible to recreate. These items have been posted to the Plex forum and others have the same issue, Plex haven’t addressed them..Invest a littleVersion: 5.14

AirPod connection needs attentionAfter months of going back and forth, I finally took the plunge and paid full price for the Lifetime Plex Pass. I must say, i was immediately disappointed by the poor interfacing with my AirPods. In particular, if I pause the music by a double tap to my AirPod, and the phone goes to sleep before I want to restart the music, the app will not play music to the AirPods again without closing and rebooting the app. To be explicit, connectivity is not restored by a double tap of the AirPod when the phone is off, on but on the lock screen, on and logged into the phone but not on the app, or even when logged back into the phone with the app open. Furthermore, opening the app and pushing play will cause the progress bar to advance but there is still no music playing. Please address this in a future update. As another suggestion, there also needs to be a less clunky way to switch between online and offline browsing mode — maybe assume if no server is available default to offline mode?.Pilchak1Version: 5.9.1

Currently Extremely BuggyApp used to be great. I use it for 2 things: downloading movies to mobile devices and streaming to the Apple TV. I do not transcode, all my shows and movies are in a directly playable format for Apple devices. Recent versions have frequent crashes which make it unusable sometimes. Here’s what I have seen: Incomplete Downloads hang and never finish, have to restart download, sometimes multiple times; Crashes when trying to download a movie to your phone/ipad; Crashes, sometimes multiple times, during playback of downloaded movie or show; Multiple crashes upon opening the app; Crash when opening the app can become persistent and the app won’t open no matter how may times you open it, even with airplane mode On, Only fix is to delete the app and re-install. I have been using Plex for many years, but these issues in the last year have me looking for alternatives. Forget the new features, Plex, just fix the bugs..RenoBTVersion: 8.45

Great, but glitchy and doesn’t offer what they advertiseMostly great and probably the best option for home media server out there unless you have time and knowledge to build one from scratch. However, it doesn’t provide simple “download” function for Photo Libraries. Yes, it can do the “Sync” which often fails and really slow no matter what connection you have, but you can’t “download” or “save” without any post-processing on the original files. Another issue is that some glitches. The player has a playback controller at the bottom of the screen, of course, which unnecessarily widened horizontally in the landscape mode. This can easily fixed by switching to portrait orientation and switch it back again to landscape, but VERY annoying. this didn’t used to exist before. Furthermore, when you go back to the library from the video player, the size and the layout of the tiles of contents are messed up probably due to the orientation changes. PiP (picture-in-picture) has its own issue as well. Playing videos in Photo Libraries does trigger the PiP upon getting out PLEX, but does not play the video in the window! The window only shows gray background with a spinning wheel. Developers at PLEX should focus on fixing the existing glitches users are reporting instead of implementing new features..Hiroshi728Version: 8.15

Best Media ServerI've been using Plex as a Media Server and iOS app for over 5 years now. Both the server and app complements each other and very easy to use. The app has features such as sync which allows you to watch movies or TV shows on your local device without needing internet access. You can configure sync to auto download any number of unwatched episodes for a TV Series. So let's say for you have Season 5 of TV show '24' for 4 unwatched episodes synced and your iPad has Eps 8-11 downloaded. You can be on an airplane and watch Eps 8 & 9. You get to your hotel and sync up again. The app will delete Eps 8-9 since they were watched and download Eps 12 & 13 since they are the next unwatched Eps. So this configuration will keep a rotating 4 unwatched episodes of '24' on your local device. The app also displays metadata (Title, Year, recap, actors, directors, posters, etc.) of the movies or TV Shows..BossfujiVersion: 4.18

Offline browsing bugClicking Offline Browsing when you’re on the network is broken. If your on the network, when offline browsing is selected, you still see all of the network content. Not sure how this got out of testing! Expected behavior is all network content should disappear and only locally stored content should be viewable. Another bug is that sorting and viewing preferences don’t stick when moving between online and offline content. Example, I want to only see a view of my albums alphabetically. I don’t want to see the default view of artists. If I change to sort view to the way I like it, it reverts back to default when I go back offline. Please review your old app and ask your users why they liked their Plex experience the way it used to work. You can learn a lot from your customers..CasboVersion: 5.3

Doesn't work as well as it used toI love Plex, but it seems to be getting less stable. The iOS app especially has been way more glitchy than it used to be, but the desktop stuff, both server and player, isn't running as smoothly anymore either. My hardware is all a bit dated, but it should still be plenty adequate. On my 4th gen iPad, the Plex app crashes frequently and the video often stutters and its been getting progressively worse. I think some of the more recent updates helped some with the crashing, but the stutters have gotten worse. I would prefer to not transcode files for playback as my Plex server is running on my primary computer and I don't want to tie up the resources and it doesn't solve all the issues anyway. VLC for iOS handles the files better, so I use that when Plex fails me, but Plex has the far superior browsing interface. VLC plays more smoothly, only rarely stuttering under very heavy network or drive activity, has better audio boost functionality, etc..Anon0913Version: 6.6

Personal media streaming server exelenceI can’t speak for Plex’s offered content. I have never used it and have it disabled. I only use Plex to stream personal content off my media server. And it does a superior job doing so. It is as automated or as custom as I prefer. Has a top notch professional user interface. And offers a wide range of access. Best of all, it plays nice with Sonarr, Radarr, and Lidarr. I don’t even need to be in the same country as my server and have full faith that I can view and manage my library from my phone, smart TV’s, laptop, or almost any device connected to the internet. My kids have even use it on their gaming console. I CONNECT MY PHONE TO MY TRUCK’S BLUETOOTH AND WATCH YELLOWSTONE IN 4K & SURROUND SOUND! I’ve been a paying subscriber for years and use it daily. I highly recommend Plex to anyone running a personal media server..Rufus Del RufioVersion: 8.17

App free when you get Plex pass - WORTH IT! Best media server and app to pull plugI purchased the lifetime Plex Pass. The best a/v decision I’ve made. I wish the sync process was easier for offline listening and watching FOR MY KIDS but for me it allows for granular control of kbps rate per song. Interface for me as a technologist is very much self driving and in-play. I think i paid around a bill for the lifetime Plex pass a few years ago and it’s more than paid for itself. The app is free for Plex pass subscribers (monthly yearly or lifetime pass) but even for those who don’t do pass the cost of you have access to a Plex media server with a decent sized media dB is worth the cost to get all the extras. We added a couple of homerun boxes and killed cable which is saving us almost a bill / 100 Per month alone so Plex has been incredible for us at home and at the office and when on the road..NCJaZzVersion: 5.5.1

Updates Bring Confusion with Interface and BugsUpdate: This has been long time coming. Out of nowhere Plex decided to update the UI and it is absolutely awful! It is difficult to navigate and looks bad. My kids can't find things as easily as they used to. My wife prefers every other streaming app over this, but only since the update. The update isn't 'new' anymore, but each time I open the app I long for the old interface. Additionally, they have introduced a new issue with offline content that happen a regularly. I take long flights for business and rely on Plex for my media to gete through. For whatever reason, when I'm in either airplane mode or connected to WiFi but have no internet connection, the app cannot see my sync'd data. It is infuriating to be stuck on a long haul flight and not be able to access data that is stored on the phone! I learned, after hours of boredom, quickly loading different libraries and the app eventually figures out it can read the data that is already there. It happens on my phone and iPad. Very frustrating. Fix the bugs. Rework the horrible interface. This app used to be great. Old review: Has a few glitches but the developers regularly update the application with feature enhancements and bug fixes. Easily worth $5..FearlessMonkeyVersion: 5.9.1

WHY? PLEX, WHY??? This Update is COUNTER-INTUITIVEFor iOS Plex Media Player App, I haven't check my computer or TV Plex Apps yet::: I truly hate writing update reviews… So let me start by stating, the Plex Media Server and it's organization magniloquence is unmatched for personal media organization and management! HOWEVER, Plex, why did you remove the "Browse" feature??? I'm sure many geeks like me are super organized when it comes to our media library. I like to go to my playlist section or browse through what libraries I've added to see what I'd like to view or what playlist I have available to watch. I have at least 3TB of vids, cartoons, anime, movies and tv shows all organized within your brilliant Plex Server... Now!!!, I can't just go to a section I'd like to browse through, as it was before the update. Podcasts are not as important, everybody does podcasts. Plex is supposed to be for the personal/private media lover who simply wants to watch what is esoteric to them and watch anywhere at anytime without having to go through leaps and bounds to reach his/her favorite playlists... Please RE-ADD the browse feature. It was THE BEST. Now, Plex for iOS is a hassle. Please help, thank you so much!!! Otherwise PLEX is truly awesome! ~ A Loyal PAYING customer!.Regan83Version: 5.0.3

Almost perfect!For me, the Plex app is almost perfect. I am currently on a 30-day trial and I already know what crucial annoyances are going to stop me from going full (or even lifetime) subscriber. 1. Their WebOS app is way behind the rest. For TV, you cannot use the guide, which makes the normal TV viewing pretty much impossible. 2. Argh! The track list unavailability in FLAC. Brings back the memories when you had to fast forward a cassette tape to find your next track on the album, or go ahead and listen to the entire album. No easy way to go to a particular song (or even see it, as you will be just looking at the album), 3. Problems with remote access cutting out in 2-3 seconds after enabling. It is super buggy and no amount of their troubleshooting worked for me. These three issues are critical enough to dissuade me from upgrading and will be sticking with free version for now. I know there are lots of people who want to make Plex their primary DVR/TV viewing app but can’t for the above mentioned (1) reason. I know there are lot of audiophiles who wish to have Plex as their primary player/server but for the above mentioned reason (2) they just can’t. I really hope devs take a note and address these crucial issues. I don’t know what else in this platform needs more urgent attention from the feature point of view - it has all the bells and whistles..Arthur Dent ¯\_(ツ)_/¯Version: 5.12.1

Great app, clunky interfaceThis app is my go-to app for watching videos, so, I want to give it five stars, and I wish I could give it another half star because it's that good. There's only one small complaint, and I hope the developers are reading this, because I know I'm not the only one that has mentioned this flaw. Please let us access our playlists from the home screen! It's more of an inconvenience than anything, but, I have to find the part of the library that the playlist is in, then the section, then the playlist. I know, it's a very minor inconvenience, and it used to be on the home screen, but I feel it would make this a five star app. Other than that, I can access all of my videos from my server anywhere I am and the quality is fantastic..Dalwan DaddyVersion: 5.9

Despite glitches, still the best there is UPDATEI'm a lifetime PlexPass member; I use Plex's various incarnations across tons of devices. Yes, every now and again something goes awry, but to paraphrase Louis CK, "You try building it and making it perfect all the time!" It works 99.9% of the time for 99.9% of everything. Having worked in software development, I can understand how impossible it is to foresee every possible iteration and challenge, but Plex is incredibly stable and reliable. UPDATE: The app is basically broken on iOS 12/iPhone X. Anytime I’m in portrait mode, the close/minimize controls are not accessible, which makes it impossible to send content via Chromecast. Even when in landscape mode, the controls seem barely functional. This has been the case ever since I upgraded to iOS 12, and is extremely frustrating..H3ydVersion: 5.5.1

UI update makes content harder to find and the app harder for kidsThe new UI is much harder to navigate than previous versions. In addition to just taking more effort to go to specific collections and servers, it’s nearly impossible for kids to use. Where previously my 6 year old could easily find her things, now the UI is completely useless to her. As an adult, it’s cumbersome and clunky, and as a kid, it’s broken. Stay close to your roots here. Make it easy to quickly navigate to specific collections on a specific server. Put some movie icons on collections to make them visually distinctive to require less reading. Make pushed content a browsing experience that one chooses to experience rather than the default. Don’t make this more complicated..A.NutronVersion: 5.0.3

Really does seem like magic, but no composer tagI installed Plex on my PC and iPhone for a while because I found other ways to stream music from my hard drive to be unreliable or complicated. You install Plex and it quickly finds all media files on your computer - no need to direct it to folders. All the music on my drive appears on my iPhone with tags intact. All album covers are shown, and each artist now has a helpful little bio. This is all with absolutely no effort on my part. Streaming on a wifi network from the computer to the phone, and from the phone to the stereo using Airplay, always works without a hitch. The user interface is attractive, powerful, well-organized, and easy to use. Everything happens smoothly and promptly - no pauses or glitches. The problem is with classical music: there is no composer tag available! I switched to MediaMonkey..MW HuntsterVersion: 5.13

Please fix(I'm giving it five stars so it can be seen more) The app is kinda useless to me cause I can't watch really anything I want to watch while my cousin gets to watch anything we live in different states and I've tried logging into many devices yet it doesn't stream and I says add to watch list while my cousin gets to watch them. I find it super unfair cause I really want to watch jjk season 2 while she had watched it multiple times and whenever to comes to my house it doesn't work yet I tried fixing my wifi and everything even when I showed up to her house it didn't work we use the same account and I have logged onto my MacBook,phone and iPad yet nothing works it only says add to watch list and it's very annoying how do I fix this.Awesome Sauce2022!Version: 8.39

Excellent App with exception of downloadsAs the title suggests this is an excellent app for managing all of your multimedia! I use it across multiple platforms daily. Everything works flawlessly unless you happen to be in an area without service then you must rely on the download feature. This is a newer service which replaced the old sync feature and unfortunately is flawed and does not work well or at all for larger media files. Often times I will have some files that download properly then at the worst time possible time they delete themselves and try to download again! Very frustrating to say the least. So as long as you don’t have a need to view/listen to your media offline ( like on a plane or while traveling) you won’t be disappointed with this app and the plex services..Capgun42Version: 8.3

GreatWorking great.TK4211Version: 4.17

Took a turn for the worstThis app used to be good. My latest gripe has to do with the Plex team holding notifications hostage by not letting you opt out of promotional offers. Now I have to disable notifications entirely for flows I used to use so I don't get their promotions about their ad ridden TV service I couldn't care less about..ChangelogVersion: 7.17

Not what it used to be.Earlier versions were a lot more simple and worked. They keep updating and the performance continues to become worse and worse. Please return it to its once stable and simple system. What happened since has all been downhill..Quinn1559Version: 6.5.2

I love plexBeen very happy Since switching to plex.Joey1023Version: 4.17

Not functional, zero supportThe app keeps demanding i pay for a playback pass I have already purchased. When I buy it again the app acknowledges that I’ve already paid and asks if I’d like to activate it. I do. Five seconds later it demands I pay for a playback pass. This is the infinite loop I live in and there is no support for this in through the App Store or website. I’ve used this app for almost a decade. The company has drastically gone down hill in the last year..Mitch CaneryVersion: 8.2

Plex as a service doesn’t address existing issuesLook, I’m a Plex Pass owner. I’ve used it for years. The issue is that they ignore issues reported in the forums and just close down the threads without solving the issues. They are more focused on new features. I get it, new features to bring in new users and push the product and get more money. But they ignore those of us that already have it and report the issues. I use on mobile devices, computers, TVs and consoles. Primarily the latter. It’s not gotten better. I would and do warn anyone to think and look at the closed threads before ever giving them money now. Until they start actually addressing the issues, I will not recommend. To Plex, if you think to reply to this, review your own threads first. See how they just get closed without resolution. Staff just stop replying and close out the threads as soon as it hits the period of no new comments added. Your staff should be maintaining them and keeping them alive until the issue has been confirmed fixed..Ahall1127Version: 8.40

CrashingSince the new IOS update. Plex crashes after resuming from a sleep state.MJZ_5Version: 7.25

Rush hour 3 deleted scenesI like the one with the horses.PhilmandudeVersion: 7.12

Plex is bexSimple to use and never disappoints.DjsbragaVersion: 8.41

It’s very goodIf you’re not signed in, you can still watch TV shows live TV and movies with the occasional ad and when you’re signed in, you can add that you download and you can make numerous accounts one for you and one for like your buddy, it is so useful you can make specific areas for specific things like movies shows other things. It is so useful..Zap toastVersion: 8.39.1

New Profile design sloppyThe new profile design is terribly executed, with the photo oversized and cluttered inter the notch as well as the time and signal bar The profile name covers the photo as well, adding to the clutter. Overall this update feels rushed and frankly, I would have preferred an update to the dated UI over the profile.^Rick.AVersion: 8.41

Good ecosystem for your mediaA combination of a Plex media server to hold your media, and then players on almost every platform makes for a good ecosystem to fulfill your media needs. The player portion would benefit from the ability to adjust buffer size for times when you have inconsistent internet speeds, and the audio algorithms for converting from surround sound to stereo could use more control as audio levels can be quite low when listening without a surround compatible system..RobM_CanadaVersion: 8.40

NiceNice.Caileigh vulanovicVersion: 8.38.3

I love it.I can watch whatever I want. It glitches sometimes but I’m ok with it..Simsam1582Version: 8.38.3

Got everythingGot everything a streaming app should have..Benjamin(6)Version: 8.38.3

Not sure its 100% freeIm new to plex and still figuring out if its free i might sign up to check because i have been looking for a free streaming app.Hopefully this game is goodVersion: 8.38

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2026.9.0

Plex: Find Movies and TV Shows Negative Reviews

Local server connectionsI have always had trouble with the iOS versions of this app, even though I’m only connecting to a local server. The app on my Roku has no difficulty connecting to the same server. It is extremely frustrating. I am now completely unable to connect to the server from my iPad, despite having tried logging out and back into the app, logging out and using a wait list of local network connection, deleting the app and re-downloading it, deleting all three instances of the iPad app from my list of allowed devices in my account, etc. For some inexplicable reason, my Plex account has now decided that my iPad app is also a server, so some of the other client apps now list two entries for my iPad as servers. Also, when my home Internet isn’t working and I can’t go online, even though my Plex server is on the same local network/router as Plex app on my phone, iPad, and TV, none of them are able to access the server. They all say that the server is unavailable. My SMB file sharing on the same Mac at the Plex server works fine, so it’s not a problem with my local network. I would think that playing files in Plex over the local network would not be affected by an Internet outage… I’ve had so many problems with the iOS apps that I don’t see how the people at Plex hope to entice me to purchase a subscription when I can’t even really use the features that a subscription affords. The app is nice when it works, but far too often it doesn’t really work..Elgrego1939Version: 6.0

Download doesn’t workPlex used to be a great product. The downward slide in quality and programming is becoming increasingly frustrating and has started me looking for a new product. First the app immediately crashes when you launch the app. So you have to launch it twice just open. (I have removed and reinstalled the app several time to make sure it wasn’t just a glitch with an update.) Second, you take away the Sync function and replace it with Download. You state “Download works how you always wanted Sync to work.” So if that is the case why didn’t you just remove the functionality? The download function in the app never actually downloads a single thing! I have tried to download an entire season. To the extreme that I left the app running in the foreground with the screen lock off for 3 days, it still didn’t download the first byte of data. (With the little circle running around the bars.) This was after repeated attempts to download with it running in the background like you used to be able to do. So, figured okay I’ll try just downloading an individual episode and nurse it through the weekend, still have not successfully got a single byte of data. You have managed to take a product with excellent potential and run into the ground..No Longer Supporting YouVersion: 7.25

Needs some TLCI love Plex but the iOS app can use some more attention. I don’t allow my server to be exposed externally so I use the offline sync feature for when I’m away. Now, whenever I open the app it will start in offline mode like I left it before (I can see the big red banner) but it will attempt to connect to my server still. I’ll pick from the list of sources in the top left corner but it only shows my server as an option and it’s offline. To get around this, you have to open preferences and click the offline toggle 2 or 3 times usually before you can access your offline content. Another issue is that it frequently crashes when I pause the music with my headphones, I’ll unlock it and have to relaunch the app. It’s a good app, but not a great experience. I’ll be happy to rate it higher if the first issue will get fixed. EDIT: new update, unfortunately worse in performance. Same issues stated above but now includes that for whatever reason if I pause my offline music or get a phone call, then go back to resume, the music just stops playing. Sometimes the scrubbing bar moves as if it is, sometimes not. But hitting the play/pause buttons don’t do anything so I must kill the song and play a different one. I really love Plex but this app is going downhill..HiCameronVersion: 5.9.1

Good ideas with bad developmentThis app can be great when it works and when they aren’t removing features that have been there for years. Several versions have seen end of life support with many bugs still remaining. You used to be able to swipe left or right between songs when listening and now you have to hit an actual button to skip a song, why remove a feature that wasn’t broken? I have a lifetime subscription and the developers are an absolute joke. Literally each new update breaks something else and their support structure is nonexistent. Smart playlists are broken when locally synced to devices and have been for awhile. Alternate artwork that has been changed and locked can revert back automatically even when locked just by playing that content. Forum mods say this won’t happen and yet it does bringing me back to their terrible support structure. It’s time consuming to deal with the many bugs that exist and continue to show up with each release. There are problems that were reported by multiple people in 2015 for example and the issue remains, five years later. I bought a lifetime subscription and wish it had the support it deserves because it definitely doesn’t..TetsukoziVersion: 7.1

The worst software in existence.No other program for any computer of any kind has more than 1% of the bugs afflicting Plex. I was a premium user for one month and one month only; though it was only $5, I resent it deeply. I joined the premium in order to transfer files; I tried to transfer a file; three days later, it was not yet 50% transferred, so I canceled and transferred it via OneDrive; it took 27 seconds. This is ALL due to the Plex developers’ monumental stupidity, changing the files’ formats rather than just making their software read multiple formats. Those who praise Plex have failed a rudimentary intelligence test; you could upload your files and play them in VLC or similar software in less than 1% of the time, with less than 1% of the hassle. In addition, there’s the insane fact that the apps have no button to update a library. Add a video, wait six hours (if you’re lucky), and it will appear in your library. You cannot manually do this. MANY people have complained about this design flaw on Plex’s forums; official responses have LIED and claimed that no one has raised the issue previously, when in fact there are a dozen threads stretching back years. All in all, if you’re using Plex, stop and find a better program, which is ALL OF THEM..FrogratesVersion: 5.16.1

You need to do better on your appThe update to the new logo in august of 2022 deleted ALL my offline content! 😡 How is this acceptable? How come you didn’t test it? Why is the app constantly crashing in the background with the new update? You’re support forums are a joke, I want to report an issue to you directly and can’t. And the the last time I used your forums I was told to repost it because it wasn’t in the correct folder. That’s your job not mine! 😳 If you don’t like where it’s at then you move it. I’m not your IT support or paid by you to redo anything. I reach out for support and need support not to be told I’m posting on the wrong page. So why isn’t there support in the app? I wrote this review for Plex to see and show users what a frustrating support system they have. I love versatility of Plex but not their support. No support for this app their forums are a joke and keep taking away features like “pause downloading” and won’t implement a directory based playlist creator. I’ve been on their site to complain about these things and always met with “you need to move this thread”, that’s not my job! It’s yours I go there for support not to be talked down to and patronized when I have an issue!.Clark of hopeVersion: 8.9

Just awful, complete garbage. Just don't bother. No support availableShow titles don't load most of the time, rarely plays from guide for streaming, have to delete cache AND data just to get it to barely function, support forum full of extremely poor assistance, WON'T EVER LET ME LOGIN, 3 Months now, won't let me view anything without asking me to login, so WHY WOULD YOU BOTHER WITH THIS APP. So many other issues. Playback poor, freezing, screen locks up, etc. AND THEY WANT USERS TODO ALL THE DEBUGGING AND LOG IT ON THE FORUM. ( Instead of just enjoying a show like you want!!! You don't pay us!!! )Sounds like you need to chuck it and start over, but you can get almost if not every channel they offer on another app that works flawlessly EVERY TIME? YOU WOULDN'T! Don't bother. Doesn't work on smart TVs, doesn't let you log in, NO REAL CUSTOMER SUPPORT, no new shows or movies. Basically just another attempt to capitalize on the free tv market. Had you just had customer support this junk app might have been working properly after several months. Again, just don't bother with this app, plenty more working apps that have the same shows. Update;. Broken even more now. Just a CRAPAPP.DDindyVersion: 7.24.1

Plex always rm -rf * all my downloaded content while on travel for no reasonPlex Pass supporter and the app was up to date and just power cycled my iPad and Plex decided to arbitrary just delete all my download files while on travel away from my Plex server. The most basics of features they can’t seem to get right this has affected Plex for years. Failure to listen to the community that has supported them and properly test their builds. Don’t really blame the developers obviously not on the radar of their management. This must be the tenth time this has happened iOS and seems to be ignored. As others have noted don’t seem to meet the give a crap factor at plex more of trying to integrate ada laced content I get it as I own a business money maker. I’d seriously consider asking for a refund for my lifetime plex pass based on how awful the download experience has been the developers are pretty crappy and can’t figure out the most basic of things sync sync sync. Just make sure you don’t give the app permissions to photos based on experience it will delete all your photos randomly when not in your home network..Mike from vaVersion: 8.29

A Fan's LamentThis used to be a decent product, but recently it's become practically unusable. From frequent crashes to downgraded features, the app is no longer one I think I can use and after so many years satisfied with the server-side client that I may now need to replace. About the only new "feature" introduced that kept me around even this long was the ability to skip credits, but without being able to download and play the files on my local device (to avoid using cellular data when between wireless networks on my daily commute) without it crashing when downloading, crash when playing, playing multiple files at once, then crashing, needing frequent restarts from freezes, and have less control over how to download things in the first place compared to past versions I enjoyed without issue. I don't know what happened for quality control, but someone should be fired for gross incompetence for pushing out a now broken product that can't do the thing it's most used for; accessing your library both on & offline without headache..Nrd3GRLVersion: 8.19

Great AppLove this app. It has what I need for using my data and getting it anywhere. I don't understand the need to have a Plex pass I don't use this feature as it is not needed. I do think however that the Plex makers or any app or program designers should ever withhold the ability to have parental control. This feature is a security feature to make sure no children ever get what they should have and should be a default item in any app. When this becomes a standard non plex pass feature Ill give 5 stars. Its just the right thing to do. Beyond that all features are great app works like a charm. I took another star for not having the ability to have plex find all my movies. Vob and a few other standard movie types when ripped Plex did not find and i have to now convert 400+ films to a mode plex will use. Silliness. It should at least do what XBMC already does. As Most that use plex also use xbmc for hone use since the XBMC interface is better for home use and streaming plex is best for. Ill return that star when it does other formats also..KartherVersion: 4.22

Would have been a 5 beforeI spent a lot of time organizing my library and now it’s frustrating as all get out to get to my content. Please add an ALL option and not just an All for TV, Movies and Music. Plex just became unusable for me. I’ve been using Plex from almost the beginning back when it was Mac only. I was one of the first people to sign up for a lifetime pass. Please don’t make me regret this. I don’t want to use a different client to view my content but it looks like I’m going to need to until they fix this problem. I’m really not happy that they didn’t give us a toggle to the old format or at least a way to view ALL content and then switch to folders. [If you’re in the same boat, please consider checking out Infuse 5. It seems to work seamlessly with Plex Server and keeps it in folder layout. You’ll also be able to add Dropbox, OneDrive and Google Drive. I’ve been recommending Plex & Plex Server for years. I never thought I’d be suggesting folks use a different client, in a Plex app review no less!].Bexn01Version: 5.0.3

IOS app is not well designedI have owned Plex for about 4-5 years now, and the media server is great. It’s very easy to set up and manage. The iOS app, however, is not very good. As an example, it does not sync music very well. I had all my music synced to my phone; then one day it was all gone. No error message or notification of what had happened. 5000 songs were deleted off my phone. Syncing has been problematic since day one. The other problem is with the UI. The buttons are tiny, even on an iPhone XS. They tried to cram too much on the screen and made the play and pause buttons so small I have to have my glasses on to see them. Since it doesn’t integrate with Siri well, I have to pull over if I want to search for songs while I’m driving. Playlists also don’t sync between devices so I have to set up new lists on each one. In my opinion, the whole app needs a complete redesign. I’ve tried to make it work, but I’m going to be looking for another app to use to play my music on my phone..DatawranglerVersion: 5.4

Needs some fixesI have been using Plex for about 1 1/2 years now and it has been great! The video quality is good, especially considering all the other apps i have used in the past. Sound is great, but I still have one problem that i have seen other reviews mention as well. I go away a lot on trips and stuff so i usually download and sync the movies i want to watch. As soon as i click it, the movie would not show and would just keep loading and glitching and blacking out. I don’t understand why because usually when i download stuff in the past, it has worked fine but suddenly this is happening and it gets very frustrating to watch a screen load when i want to watch something. I think what this app need is some attention to fix some other issues, importantly this one. Please get this fixed, I really love Plex, i love to use it and if you can just check out the download and sync maybe make an update to help the issue, that would be great! Thank you! - Mikayla🤍.Kayla😀🦄🌺❄️🍭🍬🎧🎤💎Version: 7.3.1

Just stay with a web browserI like Plex quite a bit, but the app has one very annoying feature that is a showstopper for me, so I’ll be uninstalling the app. The problem is that there is no way to reliably watch in landscape mode, and on a smaller screen that is critical. Initially I discovered that if you open the app with the phone in landscape, then the movie would play in landscape, but if I tilted the screen, it would go back to portrait and I had to close the app and restart again with the phone in landscape. Ugh. I tried the tips I found, and I was very hopeful that the three dots>screen preference (or whatever it is) would work, but after countless attempts, only once have I been able to get the three dots even to respond with the movie open (which is the only place the option is available). And while I was overjoyed when it worked, the next time I opened the app, it was right back to portrait. And guess what? When I closed and reopened the app with the phone rotated to landscape, it opened in portrait. Double-ugh. There are lots of things I like about the app, but this is a killer. It’s like driving a car that will only go in reverse. Please, Plex, fix this. Put that setting in the main options from the main screen so it is globally available. When I see that as a bug fix in a future release, I’ll reinstall. But for now, goodbye and good luck..GregamagicVersion: 8.32

Impossible to download items in libraryAll guides/info say you can download an item by visiting its details or ‘the context menu’ but there is no option to download in the details screen or any menu-context or otherwise. Apparently you have to subscribe to get access to ‘sync’ your items for offline play, so I went ahead and upgraded to see if an option would show up. Nothing has. I just want to move copies of my owned media to my devices for offline play during travel. Just finished trying to setup a managed profile for my kid and added the movies that were age appropriate. Logged into the new profile I created to see what would show up and the screen was littered with TV shows that included thumbnails with handguns. There were also horror movies-despite my setting the restrictions on the profile to G and PG. I guess age ratings don’t apply to Plex Picks for whatever reason. App has been sliding downhill for years..JfigaroVersion: 7.27

New changes are awful!Why would you remove user defined folders from the main screen? I can’t find or see anything useful. Now the main menu is just as bad as the program schedule. Can’t you just give the people what they want instead of what your vision of a user experience is!.Bubble Buster TooVersion: 5.6

Are you kidding?I have had a lifetime Plex Pass for years and my servers are available to family and friends. I manage my Plex servers through a password protected admin account and I am the only one who knows the admin password. The users log in to Plex with the general Plex password associated with my email address, known to all. Today one of my users, an experienced computer user, downloaded the Plex app and was flabbergasted to learn that when she logged into Plex with the general Plex password she had instant access to the system admin account and could add or delete anything on the system! YIKES!!! Who designed this? Who tested this? What were they thinking?.Hawk McDuckVersion: 6.9

False AdvertisingEverything says it’s free. It’s not. You can’t watch your own content without paying 8$ a month or paying 7 $ to “unlock” viewing on your on server. If you don’t it’s only their content. Good thing I decided to make sure the app worked before setting up a full server for my house. Incredibly frustrating that only the online web version is free and that iOS is not free like it says almost everywhere. Not in one place in the website or description did it mention that you can’t even stream the content. I understood no downloading but this is insane..CapkirksVersion: 7.15

Use to work now trashUse to work. It had a nice remote feature too that was removed. Now doesn’t even connect with Plex. Too buggy, you would think by now they would of figured it all out. As of today, app is completely useless. Gave 2 stars because at one point it was amazing!.M1N199Version: 7.6.1

Last upgrade wrecked podcast namesOn my iPad Air 2, AppleTV 4 and iPhone 8 Plus, all running the latest version OS iOS 13, I have my downloaded podcasts stored in my Music in a library named Podcasts as Artist / Podcast Name / Season / Title. Worked fine until the last upgrade. Now all the episode titles are ‘untitled’. Titles of the rest of my music are still OK. Just noticed that the titles on my PC running the latest Win 10 have been affected also. They are all titled as the Artist. However, if I access the podcasts through my Podcast library things are OK on all devices. This is different than it used to be. Please fix. I removed my music/ podcast directory from the Music library. Now my podcasts only show up in my Music Podcast library but there is no way to sort them because they only show up if I choose ‘Newly Added’. Except on the AppleTV where they display properly. This used to be a really good app. Now it’s a joke. And I don’t like the way you try to commandeer the Home screen. I had it setup the way I liked but that’s all gone!.Sabre-toothVersion: 6.7.2

Advertising in my personal libraryI have Plex lifetime pass. Today I started watching movie from my personal library. Plex showed to me ad in my own library, in my oven server in my movie. This is weird! I’m going to look another product to use. Plex will not on my phones and computers and tvs..AgaruppaVersion: 8.33

Rip OffHave been using Plex for years with no issues, Now it constantly asks me to buy premium pass to watch my own content all while forcing live tv down my throat and ads non stop. Will be searching for other options with a better mobile app.Scmcleo87Version: 8.29

Crashes on openingIOS 10.3.3, iPad Please fix!.UniqueNicknamesAreImpossibleVersion: 6.10

Now slurps your data just like everyone elseStarted it up today to watch something from MY server. Was presented with a notice that they now collect advertising profile even though I DO NOT USE any of their ad supported tiers. This needs to end now!.RoaringDufusVersion: 8.41

Too many ads, with bad placementI have no problem with ads as an alternative to subscription, but I just watched six minutes of a show with two minutes of ads before and after. I grew up with network TV, but most shows made in that era were designed with ad breaks in mind, so they didn’t feel all that intrusive. Here, they start up in the middle of exciting or emotional scenes, very often in the middle of a piece of dialogue. It’s difficult to stay engaged with what’s going on, and basically impossible (for me at least) to enjoy a show. Plex works well as a media server, but I’ll stick to other options for streaming..LexgeddonVersion: 8.40

Not worth it !Always lagging and asking to purchase plex pass and after purchasing it still pops up to purchase again. Playback for videos is limited. Super annoying..Jay2theK1Version: 8.29

AdsThis app is good but there are way to many ads I got 10 ads . Please make less ads, 2 ads is good enough..Aaniyah’s reviewVersion: 8.29

Very disappointedBought a subscription so the ads would go away but to my surprise and disappointment the ads are still being displayed. Major rip-off..Nfg013Version: 8.25

Mess the old open source versionI used plex since the day when it was free and open source, now lately the plex software is going down hill making everything not work right or having to be force to pay to get ads and other features. Plex removed the plugins witch was amazing features but now you have to pay. I’ve already switch to another free open source software that does what plex does but better. There are developers who cares and plex only cares about money..AdamTheMan23Version: 8.16

Love Plex, App needs Polish.This app constantly crashes and the new downloads are a nightmare. If it downloads, which is a big if. The media might still not work when you go to use it..FeychjbguVersion: 8.14

Uselss on MacOSI'm not sure why this is available in the MacOS App store. It kind of works, but there is no way to control the app once a video has started aside from pause / skip forward and backward using the keyboard. There's no way to go back to the video selection, or skip to the next episode. There is a preferences window, but it doesn't show anything useful..Odd reviewerVersion: 8.10

Ruined!Love Plex, used it for years! But this new activation they added completely destroys the app! The prompt pops up constantly to annoy you about paying for the app as an option but after clicking no it closes whatever video feed your watching. So it’s just a constant loop of watching 30 seconds of video, prompt, prompt closes video. I should also state I’ve never once left an app review but deliberately went out of my way to write this, that’s how annoying it is!.MAKINMISTAKESVersion: 7.15

Paid and subscription then why track users?You have paid and subscription features and a stay revenue stream from this app. Why must you track users? Please change your policies and stop tracking users..SimplyCoolerVersion: 7.11

Not like it used to beThis used to be my go to multimedia server Now you have to pay for everything and the UI is terrible I paid for the iOS unlock so I could watch more than 1 min on my iPad mini 2 and then wanted to play a game so I put plex on my mini 1 only to find out I'd have to pay to unlock again why is that in app purchase not tied to my Apple ID Very sketchy money making scheme Before you didn't even have to pay......goes to show you once you are popular you can charge whatever you want.Jxwyte2020Version: 6.7.2

Shortened title. Plex sucks!! IOS version can’t play slides.I opened a topic describing the problem on the Plex Forum about a year ago. I got one comment from Plex support who said they were looking into it. And that was the last I heard of him. Meanwhile, countless other users and Plex Pass holders have added their names and confirmed the problem is real. Plex on iOS is completely useless for playing slide shows. And despite the growing swell of user complaints, Plex issues nearly weekly updates to their server and player apps, adding j”junk welfare” movies and live TV streams, seemingly abandoning its loyal base by offering more and more useless features—all the while our legitimate technical issues are ignored. I don’t doubt that a one or two Plex softwaregineers could have fixed this obvious bug in a day or two. I get new emails every week from users who can’t use photos on iOS Plex, and no one can understand why this simple problem wasn’t fixed nearly a year ago. I used to love Plex, rated it 5 stars and recommended it to all my friends. I was always a Plex Pass subscriber—not because of any significant benefits (there aren’t any), but as voluntary measure of my support. (If something works, you like it, and use it extensively, I believe in supporting the developer so that they remain viable and continue to offer a great product. Sadly, after a year of total neglect and no responsiveness from anyone at Plex, I cancelled my Plex Pass. They didn’t even ask why I was dropping it. Had they had the sense to ask that simple question, the problem would no doubt be fixed by now and I would be a happy customer instead of a justifiably irate former fan. I await the news that the slide player problem on iOS has finally been acknowledged and dealt with. At which time, i wine happy to buy a Plex Pass again and revise my deservedly very negative review..❝ just me ❞Version: 7.11

Who is in charge of interface design?Look, Plex is great for what it can do....but man alive, this is the most unintuitive, hard to use, worst designed software I have ever used....and I am a software junky. Tear it down, rebuild...interface is awful, nothing is where you think it should be, nothing makes sense whatsoever, good luck giving this to a kid to use..Yk-cgyVersion: 7.9

What theI heard so much about Plex on line and installed it on my Server. What a joke, I have spend the whole f day trying to get this working and first fixed one thing and another. Then when I can back here I looked at some of the reviews (which are very different from what people say on other internet sites) and of the issues I am having is “user cannot be authenticated” is apparently too many logins. OMG the f could have worded that as “ too many incorrect logins “ which wouldn’t confuse people with the “ user could not be authenticated “ sht. I have spent the WHOLE day doing port forwarding and trying DNAT rules and exceptions on my firewalls and routers because I thought it was an IP/ Networking issue. I haven’t even got this working yet and man, am I disappointed.D688trfVersion: 7.5.1

Won’t restore activationI bought Plex app in Aug 2018. New version Aug 2020 says playback is limited to 1 min and Restore Purchase button does nothing..GaryGeeVersion: 7.4

The beginning of the endPlex used to be great. Focused on your local media library and personal streaming from your home computer. Now Plex is bloated, slow and selling it’s own streaming content. I paid quite a bit of money for the old version. A real shame..MisterRiderVersion: 6.6

Stop putting ad-supported TV and Movies on my home screenWorked great until they started injecting their own movies and shows on the home screen. Whenever I remove them they “magically” reappear. Isn’t it enough that I pay for a Plex Pass?.Jordanb93Version: 6.5.2

Stop messing with my preferencesThe constant updates are annoying, but constantly changing people’s preferences with every update is ridiculous. I’ve been a longtime fan and supporter, but I will have to look for alternatives. I want my software to work for me, not the other way around. Please respect your user’s preferences..HobbesDooVersion: 6.5.2

?How tf do you even watch movies.ManmanasapVersion: 5.15.1

Change in screen orientation causes media to freeze…This has been going on since I’ve downloaded this app several months ago. The developers need to address the screen freezing and content appearing all messed up when I change the orientation of the video I’m trying to watch. It doesn’t always do this but when it does it’s a huge pain..Biopsy 124Version: 8.42

Apple TVI keep getting kicked out of the app on my Apple TV..Ww4568588Version: 8.38.3

Ads.I watched a movie. And I got 1 ad then maybe 20 minutes later 5 ads I was annoyed but wtv I’m still watching the movie I’m now up to 9. That’s outrageous. 2 I can deal with but 9!!! Please fix!.Awesome fun game robloxVersion: 8.38.3

Terrible adsIt plays ads like crazy and the worst ads a rap song that says n word over and over and a cheesy anti vape ad. And there repetitive every 5mins Do yourself a favor download Tubi it’s better.FjslaofuhrVersion: 8.38.3

App crashesI activated the app after buying it from app store and trying to view my pictures, the app crashes and have to reopen the app again. It crashes when I open the picture and try to minimize it and go back folder. Can someone look into it?.QyegsbbsjdjjfnjsVersion: 8.38.2

To much adsThe only you can watch is ads.Jagraj kVersion: 8.38

I would rate zero stars if I couldThis app sucks don’t buy it sucks doesn’t let me download anything it sucks and the developers probably won even respond to my stupid review because they’re lazy and money hungry this app sucks don’t buy it it doesn’t even work half the time actually more than half the time it doesn’t work so don’t get it there’s no point and if you want to watch movies it’s better to use a cd player and a cd.🖤mar🤍Version: 8.38

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