Site Audit Pro Customer Service

Site Audit Pro Positive Reviews

Great App!!I’ve been using this app for about 7 years now, maybe longer and it comes in handy. I am in Property Management and use the app for all move out photos of apts, walking property & uploading photos with listing items that need to be addressed, and so much more. I can upload well over 100 photos to one project with no issues. I am able to email or text projects to someone quickly. The only thing I do wish I was able to do is, when emailing a project to myself and it’s in PDF format, the file (no matter how small or large) won’t allow me (even as a PDF file) to upload it to my office software which is RealPage-OneSite. I have to upload single images one by one when I have to upload into OneSite, which defeats the purpose & seems like double work. I would rather be able to take my Site Audit Pro project with everything on it and upload it as a single file. 🤷🏼‍♀️ Either way, I have enjoyed using the app and will continue to use it..Mary_McMuffinVersion: 8.12.0

SuperintendentI have been using Site Audit Pro for the last five plus years and it’s made my life super easy, reason is a lot of times people don’t understand text the way they were meant to be interpreted, by adding a picture marked up in a professional way, pointing at exactly what you were telling them leaves it very hard to not understand what the issue is. For people using ProCore and programs like that. I really recommend using this because you can give a pre-punchlist to your subs before you get on Procore and do the major punchlist which takes forever to close out. Even if your company does not want to reimburse you, it’s one of the best investments. you do for yourself..1bloodhoundVersion: 8.24.0

Perfection, professional and simple.This app is amazing. As an owner of a cleaning company this app is perfect to coincide with our own auditing systems. The app is so simple to use and the end result is extremely professional with a bunch of themes to choose from. My clients think I spend hours putting reports together when it’s only takes minutes! The time stamps on the pictures are a great way of making my employees prove that they were at an exact place at an exact time. This is not just an app for auditors. I would recommend this app to any employer/manager that values checking the work that their teams are doing. Well done to the developers!.Chriswebb911Version: 5.8.4

App layoutThe app works well overall, but the report layout needs improvement. On the phone, each photo allows you to add comments directly, which keeps everything clear and organized. In the cloud version, photos get grouped together and you have to reference picture numbers in the notes to explain them, which makes reports harder to read and follow. The phone layout is much cleaner and easier to use. The cloud report should match that same format so each photo has its own comment and everything stays organized and consistent. But this option doesn’t allow you to pick up where you left off from the phone on to the PC..Kestler2019Version: 8.26.2

Best punch list appThis app is fantastic. The best punch list app that doesn’t come with a crazy expensive project management packaged software. Simple to use, great customization, great pdf reports, and best part is the file size it generates is so small that I can actually email the final Punch list out to people. I have a variety of wish list items that would make this app indispensable. The only reason for 4 stars is the lack of multi-device support. You must complete the entire report on the same device, and any customization you add only applies to that device as well. If there was the ability to edit te same projects and reports on multiple devices, including a desktop, I would never use another app for these reports.Curban222Version: 5.8.4

Lost access to my accountFor some odd reason I was not able to send my reports to my work email. So i redownloaded the application and now I can’t get back into my account. There’s nobody to call or even an email to reach out to anyone regarding this. I don’t understand how you will ask people to pay monthly for an app that doesn’t have no sense of security..Yusuf 1996Version: 8.10.1

Great App with some important limitationsAs an Architect I was seeking an easy to use app that could quickly and efficiently help me prepare and submit punchlists to contractors. Site Audit Proc does this well but you should be aware of a few important limitations that hopefully the developer will address as the app gets updated: 1. The PunchList that is generated is not numbered. This is an important omission that would be so helpful when communicating punchlists with contractors and clients. 2. Limit of only one photo per PunchList item. Ideally at least 2 photos can be included. 3. It would be helpful if the app had the option to identify if a PunchList item is still open or completed, with ideally the option to hide any closed items from PDF generation without actually deleting them from the report. At this time you have to permanently delete the item from the PunchList to show that it was completed. Otherwise this is a great app and well worth the modest cost..ArchitectLBVersion: 8.2.1

Good but could be better.When adding issues through the app it would be a HUGE time saver to be able to mark up the issues once the picture is taken rather than saving the picture then clicking 3 more times just to mark it up. That one improvement for efficiency would make this app 10x better. ALSO adding the ability to airdrop the report between other users with SAP would be a huge improvement so they can add notes or delete issues as they are corrected..Brivy25Version: 8.9.0

Excellent Tool for Inspection & Punch ListSite Audit Pro is an excellent app for inspections and make ready documentation. It’s easy to use, allows clear photo tracking, organized punch lists, and generates professional reports quickly. It has saved me time and keeps everything well documented and easy to share. Highly recommend property management and inspection..Keep me goingVersion: 8.25.0

CustomizationThis app is useful for what it is intended for. I am, however, using it in a different way and with the right amount of customization, I feel like it would be the most powerful app for my small business. Keep up the good work. - developer responded quickly! Love you guys. Can’t wait to see this app grow. I will respond soon with some customization capability requests.SunLion239Version: 7.0.5

Cloud feature needs workWhen using the cloud feature the app constantly freezes. After freezing the only way you can make the app functional again is to uninstall/reinstall. If you try to close out the app and open it again it never makes it past the splash/logo screen. I've lost so many projects using this app. Support is no help at all! Giving up on this app for a better alternative..Auben1918Version: 6.3.2

So much easierEasier then my previous method , fast looks good Would like to be able to add in missed or forgotten items in report instead of having to put at end most location , would also be helpful to add multiple pictures under one issue.Rog B jrVersion: 7.0.5

Great, but could be greaterThis app helps create a professional looking punch list and report in minutes. However, there is no easy way to status an issue as completed, ready for review, rejected, etc. I hope the developers add this in a near term update. Then it would be nice to be able to filter or at least sort based on the status..DjasontaylorVersion: 6.1

Love the app (but maybe a small update)Love the app and everything it does. However sometimes i wish I could add multiple photos within the same issue if possible. Instead of creating multiple issues about the same area. Thank you!!.Emaan18Version: 8.21.0

Lagging or information not showing up until I close the report and report itI create multiple reports today and one of my main concerns with this app is the fact that when I type in information to the header of each location and then swipe back and go into the next location, it doesn’t show me what I’ve typed in the preview while editing the report..H_A_D_E_YVersion: 8.6.4

Smart workIf you believe in working smart not hard this is the app for you. I know longer have to walk around with a legal pad and took pictures of everything and then trying to sync up later this app does it all for me it’s increase my productivity 70% when I do a punch list! This is the best app I’ve ever purchased.Jonnnnnnny123456Version: 6.0.3

Best audit app so farEasy to use, doesn’t always load multiple pictures at once, but adding individually isn’t hard either. Over all the app is good to use, but the end result and the way the app is simplified and easy to read makes this app worth it..LanzeriVersion: 8.2.3

Great app for reporting issues in a very professional PDF fileBrilliant app! It has elevated the way I report issues. It is easy to capture the issues and then very easy to report them in a very professional looking pdf file that is highly customizable. I recommend it fully!.VivekGoenkaVersion: 5.8.4

Satisfied & Looking Forward to ImprovementsHave been pretty satisfied with this app. I do QC observation walks in my role as an Operations Manager and this has been a helpful tool for the price. I would like to see some additional capabilities for adding multiple pics to a category easier as well as web access from my computer. Other than that, this is a good tool!.Qselin30Version: 7.0.4

Great app overall, 1 improvement neededIf you were able to continuously take picture without having to keep clicking add issue that would be great. I know you can do a multi add if you have already taken the picture but I would like that ability within the app..Peter reviews24Version: 8.8.1

Most useful app for property managementIf you’re a property manager and hate that pics of problems on your property and disgusting units clogging up your photo albums - this is for you! Super easy to share - no more copy/pasting pics into word or PowerPoint document. I love this app. Well worth the purchase..ҬҺҽ ṂʯՏɪϾ Ɲє√єƦ Տƭ๑ρρεɗVersion: 8.10.0

Can’t sign in and can’t get someone to call me and help fix the iCloud version.Been a hard core user of the app but the iCloud portion has been a real pain when it comes to signing in on my computer. Need help and the help has been non responsive..Pokie6969Version: 8.2.3

Improvements.Improvements. I’ve already paid $15 for the app, I don’t want the advertisement to pop up every time I back out of the subject. Also, adding check boxes to the punch list would make it more user-friendly and more widely excepted and would probably get you more subscribers..BandOfThievesVersion: 8.9.1

Thank youAbsolutely fantastic. I use the app daily and have been for many years. It has helped many out my colleagues as well. Thank you. Looking forward to future updates with additional custom features..Big Mike 2021Version: 8.9.1

Good AppCould be improved by: 1. Ability to Export to excel or similar 2. Need to be able to add additional pictures to entry after initial creation 3. Improve the text formatting, give some improved boilerplates/templates for nice looking text/content. 4. Add a solution entry for a link or picture..Gold packangeVersion: 7.0.5

Can’t export to data anymoreDowngrade from 5 starts. Near to useless after they removed ability to export data. Can’t sort within the app, and without ability to export, all it’s good for is taking pcitures and notes..PeregrinePilgrimVersion: 6.4.1

Great AppThe only thing I would do to improve the app would be making it automatically change the number of the issue when one is either deleted or moved around in the list. Otherwise it is an all around great app..Hunterp16Version: 7.0.5

Get this app if you need to make reports with pictures regularly!!!This app will save you so much time you will not know why you didn’t have it sooner. Easy to use looks great and professional. You can add logos and signatures. You will love it!.BrakerbreakrVersion: 8.2.3

Professional done easyThis app is a great tool for a field tech and delivering detail, professional reports with ease. The PDF document looks great with the pictures and the details that can be customized. Adaptability to any field report type is great..Sgay22Version: 8.2.3

Multi-Add feature Stopped WorkingThe multi add feature stopped working but I contacted the support team and found it it was an device update issue that just needed to be changed in the phone settings. The app works great and I rely on this for my construction projects.SirT2010Version: 7.0.5

Love how easy it isLoving how easy it is to create and then send the report. Helps me to keep track of work done, work missed and work assigned. Life saver. Being able to mark up the photos is another great feature..DmonteauxVersion: 5.8.4

More of pictures and per issueIt would be nice to be able to take multiple pictures of a single issue vs the one you are allowed.JoshchartierVersion: 8.10.1

Very helpfulI use this app very often on my visit to locations. It helps me document all my findings with pictures and comments. Easy to use for any person doing any type of walkthrough..FSQA Sanitation ManagerVersion: 8.25.0

Fantastic AppAs a safety manager performing daily safety inspections, this app is outstanding! It is simple to use and creates professional reports that can be printed or emailed to my boss as a pdf file. It’s a great tool to identify issues and follow through on corrective actions. Wish I had found this sooner..ACV0107Version: 6.1

Great app for multifamily site inspectionsOverall a great app, very user friendly. I like that PDF files can be emailed right from the app. The only knock I have on it is the photos in the reports are small. I wish there was a way to resize the images. Would give 4.5 if I could..Kylep24Version: 8.8.0

Great for Generating a quick reportGreat for Generating a quick report, but it would be nice to have a few more features. Such as larger photos. Better integration with photo albums, etc. I have been using it for years and it does great as a reporting tool.Brian14306Version: 8.25.0

Project toolGreat price and basic functionality. Two improvements for that would be nice (1) rating of the issues, prioritization. (2) reliable the “issues” term and allow categories of issues, some are positive items, best practices, etc..KLN. 7Version: 8.6.4

Good App for deficiency reports but needs updatingWould like to see improvement on issues renumbering after an issue has been deleted. Also have trouble sending reports out from the app using Outlook or mail..Extra230sVersion: 8.6.4

Cloud!I love the new cloud service! Being able to access from my computer is great. I love you can do multiple pictures per issue. Is there a way to “add multiple” photos to 1 particularly issue? I’m able to add multiple photos to the project, but was unable to add multiple to a given issue. (Had to upload each individually) Second question: is there a way to collaborate site audits with coworkers or in my case my general contractors. For example can we work on the same project together?? I was hoping the cloud service would have that feature..DavedreherVersion: 6.4.1

Great tool for auditsThis makes my auditing so much faster and allows for quick turn around for my clients to review a final report. The annotation feature is pretty quick to use to help grab attention to what my pictures are pointing out..Willworldchamp04Version: 5.8.4

OutstandingThis has been a valuable tool to me as a building engineer. Please keep up the good work, updates, changes etc. One note to developers: Will you consider adding a feature to increase photo size for detailed reports?.Matt's Apple MusicVersion: 5.8.4

Recent update issueHello guys the recent update has left my folder color indicator blank and that’s how I sort my files please fix. App is five stars but I’d like to see this issue resolved Thank you,.M.R.MechVersion: 8.15.0

Move-out PicsThis app has made my life less stressful. I love how it converts all of your pics and issues for each into a pdf format as well as generates a report that I can easily attached to each past residents account. Love it!.LovelyFive9Version: 6.1

DOES WHAT I NEED IT TO DOI would like some additional customizable options, and better editing. Ex - When you drag an issues, it should auto change the issue number..OG3zzyLIVEVersion: 8.23.0

Awesome AppI use this app for safety. I take pictures of safety issues or hazards and email them to the contractors safety team or client. This has been an outstanding tool for me when doing my safety audits. I give it 5 stars!!!.NV SAFETYVersion: 8.4.2

Very Good App!I am in facilities management and use this app very often. The reports look very professional. I often get complimented on them. My only complaint is that you can not apply multiple photos under the same issue. I recommend this for anyone in who conducts inspections..Nick P628Version: 7.0.3

Awesome for Apartment ManagementI use this almost on a daily. I manage over 400 units and use this for daily property walks as well as any move out pictures. I love that it creates a report that is very professional..Ferball77Version: 8.23.0

User friendly please!!Great program but I wish I could change default email address to my work email more user friendly I am struggling to convert primary email from default Apple ID address need more simplified process.Burnt&crispyVersion: 8.2.2

HiI have multiple devices. It would be nice if you were able to login into a different device with the one time payment instead of having to put it on all of my devices and pay each time..CtcblzFyVersion: 8.24.0

Simplifies Job ReportingWe use SAP at our cabinetry company for all job related reports. Generates the report automatically as a PDF which is helpful for multiple platform sharing..Cabinet AceVersion: 8.6.4

I use it weekly.Excellent product. I have been recommending to my coworkers. In a future update the ability to add in a pdf vs photos could be a nice add in for checklists etc.DE2020ReviewVersion: 7.0.4

It’s OKDoes basic functions, limited in features..Svm0864Version: 8.2.3

Versatile. Reusable. Great PDF reports.I LOVE the reusable inspections. I can copy old ones to start my new one at a location. UPDATE: Thank you for improving the signature. Next request: multiple device sync... support told me it's coming..Winsor WinterlandVersion: 5.7.3

Great reporting appThis report is easy and simple to use, and most of all gets the job done. It's also very easy to customize for you company..Romans81Version: 5.6.3

AwesomeI use this app at work and love the app! It would be nice if you could customize more though !!.Tour2007Version: 5.6.1

Love this appIve been using this app regularly for several months now without challenges. I highly recommend it for people who regularly visit sites and need to record quality control issues..4GeeseVersion: 4.4

Great app, but laptop compatible would be betterHi, I love using this app for the most part. there is very few programs in the app-verse like it and nothing for iOS. It would be ideal to have it work on my macbook too? its not always convenient to bring both laptop and iPad… when will this be released?.AnnalyticalVersion: 5.3.5

Well doneVery useful in my inspections of equipment at work..J12345678909922334499223344Version: 5.3.5

Great StartI think this program is really going to help the construction and design industry on streamlining information. My only hopes is that the developer will allow customization of pages and using templates..SiteMonkeyVersion: 4.2

Good app, needs more optionsI am a building consultant and an architectural technologist. This is a good app for site review and notes. Exports to pdf, however i need to be able to edit reports back at the office. Pdf is awkward to edit. So a doc export format would make this even better and full 5 rating. There have been some issues, but they appear to be fixed now. Good app for the money. Does what i need to do on site..KswgmanVersion: 2.5

Great!I've been using this app for work and it's been great!.Ollibell58Version: 2.5

Great so far.Great app so far. Would love a feature added so instead of just drawing on the picture you could put an annotating leader on the picture. The leaders would be numbered so on the note it would be like 1. Issue a, 2. Issue b. Check out the free app cirrus. It does this although the app in general doesn't work. Thnx!!!!.JTRXIVersion: 1.3

Not Bad, could be better!I am an engineer that was doing inspection on an oil process package construction. I was looking for an app that created a punch list or defect list for the fabrication shop to correct. This app did suit the purpose, but a few extra things would help it become a great app. Basically when you find an issue that needs correction you have option of taking a picture or just typing text, giving it a title, and then a text space that you must write some thing in to be able to save that issue to a list. It gives you a mark up pallet where you can highlight on the photo, which is extremely useful. Once the punch list item is done you can only delete the issue when complete or add "complete" in the text box or title. Also the report generated is a nice looking PDF. There are no other formats on generated reports. It would have been nice to see a box that you could customize to "assign" the issue to, such as "Electrical" etc. I was adding this assigning in the "title" of the issue as a quick fix. It would be nice to see a "date created" and a "date closed" with a "sign off" to round this simple app off nicely. And lastly an option of creating a Microsoft Word format would be useful so you can edit format for others to use. Simple app and useful are my last words..CanBrit45Version: 1.8

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Site Audit Pro Negative Reviews

#1 of many....It’s A Great App...but it needs to be tweaked/improvedThe pictures on my iPad are organized in a certain order. When I go to insert my pictures into site audit pro and I navigate to my folder where my pictures are on my iPad to bring them into the application they are all out of sequence/order. This is causing me to spending more time putting them in the order I want by cross referencing the pictures on a separate device and choosing them in order. They need to make it so when you are importing pictures that they are in the same order in which they are from wherever they are coming from. The application cannot seem to copy the original order in which they are. This would be a big help. This is a great application but it needs many improvements as I still am spending a lot of time creating an audit since its capabilities are limited. I hope it gets better!! Because I like it!! They should allow you to combine projects after they are created. Basically the organizational method of the projects should resemble that of an email platform/structure..BKRegionalVersion: 6.4.1

Don’t Buy CloudLoved this app on my iPhone, so I decided to purchase the cloud version to help relieve pain in my fingers from typing on my phone. Everything worked great until I finalized my report. The portion I had completed within the iOS app had regular margins, while the portion I completed on my pc didn’t have any margins at all. In fact, most of the information that I had typed just disappeared off the side of the paper. Manually correcting the margins helped bring some of the info back, but some just simply disappeared. No support other than prewritten articles regarding tasks my kindergartner could figure out. Extremely dissatisfied with the cloud service and will be cancelling my subscription.Dynodonfb7Version: 7.0.5

PicturesYou have to allow more multiple pictures to be loaded per each issue. Same issue should require more pictures to be documented..RarararatatVersion: 8.21.0

Always a cap lock for each words that I have to correct each timesBilingual on the date would be appreciated.ACSP51Version: 8.6.4

Waste of MoneyAbsolute waste of money. Way over priced. Can only have one picture per issue what a croc feeling robbed.Praktikal03Version: 5.3.5

Was good.This app was a good app but. Now crashes all the time with recent updates and no customer support as I did write an email with no response.VesystemsVersion: 3.6

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