Gmail - Email by Google Customer ServiceGoogle LLC

Gmail - Email By Google Customer Service

The official Gmail app brings the best of Gmail to your iPhone or iPad with robust security, real-time notifications, multiple account support, and search that works across all your mail.

With the Gmail app, you can:
• Make Gmail your default email app on iOS
• Automatically block more than 99.9 percent of spam, phishing, malware, and dangerous links from ever reaching your inbox
• Undo send, to prevent embarrassing mistakes
• Turn on Google Chat to connect, create and collaborate with others
• Get more done as a group in Spaces - a dedicated place for organizing people, topics, and projects
• Enjoy high quality video calling with Google Meet
• Respond to emails quickly with Smart Reply suggestions
• Switch between multiple accounts
• Get notified of new mail fast, with notification center, badge, and lock screen options
• Search your mail faster with instant results, predictions as you type, and spelling suggestions
• Organize your mail by labeling, starring, deleting, and reporting spam
• Swipe to archive/delete, to quickly clear out your inbox
• Read your mail with threaded conversations
• Auto-complete contact names as you type from your Google contacts or your phone
• Respond to Google Calendar invites right from the app

Gmail is part of Google Workspace, allowing you and your team to easily connect, create, and collaborate. You can:
• Connect with coworkers via Google Meet or Google Chat, send an invite in Calendar, add an action to your task list, and more without leaving Gmail
• Use suggested actions — like Smart Reply, Smart Compose, grammar suggestions, and nudges — to help you stay on top of work and take care of simple tasks, so you can be more efficient with your time
• Stay safe. Our machine learning models block more than 99.9% of spam, phishing, and malware from reaching our users

Gmail - Email by Google App Comments & Reviews

Gmail - Email by Google Positive Reviews

Simple, I like it that wayFor those who want a simple approach to the online world, this is the app for you. As I’ve heard others say, this very product designed by google has simply become the standard in the way email websites are presented today. There’s no doubt about it. The interface, I would say, is user friendly. The app itself is fast and from my time using it, I have experienced no bugs (that’s not to say they don’t exist, however.) There’s one minor inconvenience and I’m not even sure if this is a google classroom issue or a gmail issue. I use this service for schooling, and I rely on it much more these days because of the current state of the world, and consequently I have to do online schooling. Gmail and classroom don’t work together. I’ll receive an email hours after the assignment itself has been posted, so at times I’m not in the loop as to what I need to have turned in. When I do receive an email for classroom, I’ll tap the “open” button and it doesn’t take me directly to the assignment/announcement. All it does is open the app so now I have to dig through classroom to find it. Regardless, this app is great and if you want a simple approach to email, this app is the way to go..Version: 6.0.200826

Great mail app except for browser preferenceIn general I like this mail app a lot. I am happy to have my inbox sorted as it is on the desktop. I wish it was easier to attach documents from “Pages” and “Files” instead of only from the camera, recent attachments and drive. But my biggest complaint is this: When I go to open a link from an email and it asks if I want to use chrome or safari, I choose safari because that is my preference on my iPhone. I switch off the little “ask me every time” button. The very next time I go to open a link from an email, it could be the exact same link one second later, the browser preference window opens again, with the button switched on. It adds an unnecessary step every time I look at things from an email. Also, my saved safari things don’t all translate over to the safari that pops up within the app. I know you want me to use chrome because it is your product, but you offer a choice so it would be nice if that choice worked 😊.Version: 5.0.180122

Why the change?I’m not loving or even liking a recent change they made. When I click a link in an email and it opens in Chrome or twitter or insta or wherever, and then I click the little arrow at the top left of the screen that says “return to Gmail” it previously would take me back to the email I had open, unless a long period of time had passed and then it might not do that. However, now it does one of two things, neither of which I like. It either goes back to the email but it is a blank screen and I have to click a left arrow button to get back to the email being open so I can read it, and figure out where I left off in the email. Other times, it goes back to Gmail as if I just opened it up after a long time and it checks for new mail. Then if I want to continue reading the email with aggregated news articles to to see what was next up, I have to remember which email it was and go hunt it down. Please, please, please...go back to the functionality around this you previously had where it would go back to the email you had/have open before you clicked a link, with the email still open and ready to continue reading (from the same spot) before I clicked away..Version: 6.0.200519

Basic functions…For a company like google, it blows my mind that the app does not have a mark all as read option. You have this dumb sorting automatic sorting system that constantly hides emails from me that, but you can’t put the mark all option from your browser email system to the app. It is 2021. There is no possible reason for this. I only downloaded this app so I could separate the notifications between my two emails on the iPhone mail app and gmail app. I’m currently computerless, so this is quite an inconvenience dealing with emails. Also, I have searched through my entire email history, and have two unread emails I can not find. Searching for “unread” in gmail only pulls up THOUSANDS of emails you have automatically sorted into other email boxes. With no “mark all” feature on app or phone browser, this has made it impossible for me to get rid of the notifications for two, very old at this point, unread emails. I repeat, you are a billion dollar tech company. And you have less functionality than the basic iPhone mail app. 3/5 because obviously it’s an alright app besides the glaring problems..Version: 6.0.210822

Warning about adding emails to your gmailYou will run out of memory faster because the other accounts you can add will add to your memory with ALL google products. I was enticed to add my yahoo account to a gmail address last year. What happened is that I’ve had gmail since 2005 and love it. I lost my free “legacy” added memory because I had to upgrade or I’d lose my emails.I spent hours going through my messages and deleting them because I received warnings if I didn’t upgrade soon, messages would disappear and if I did upgrade I’d lose my free space. I upgraded and I have my memory back on Apple products but for about a month or two on my Windows 10 laptop that I use for business, it was still showing that warning. Eventually it synced. So before you put all your emails in your gmail feed, check out if the “new gmail”will eat your memory and force an upgrade $$$$ before memory runs out and it’s pay to play. I’ve been a huge fan but I didn’t understand the takeaway of legacy memory. It was supposed to be lifetime but if I added on, it was gone and that’s what happened to “do no harm”.Version: 5.0.171120

Multi-tasking issue on devicesGmail is great, I use it on all my devices and pc. But there is an annoying thing: On iPhone and iPad, if I am reading an email and I need to go away from it, (like to follow a link, say, or go to anywhere else really), when I return to Gmail I find that it has opened the most recent email. What happened to the email I had been reading? So then I have to go back and find that email (and also mark the opened email as Unread so I can come back to it later; which, by the way, I still have older mail to read so why would I want to read the most recent one?) Finding the email I was reading is not always easy because sometimes it takes me a while to get to stuff and I end up reading mail from some time ago. Considering how amazing Google is, surely you can find a way to fix this simple issue? I’m thinking of going back to the Apple email app but there are things I do like better about gmail..Version: 6.0.211018

Casper DunkelI am very handicapped physically and the lady driver that picked us up on Friday in Clearfield at 5:05 PM was absolutely AWESOME!!!! She deserves cudo's with her customer service. However, we were forced because of LeBus schedule to not come north on weekdays, which I feel is outrajous, you will take us out there but not bring us back???? We had 4 free nights at Montego to use and wanted to do so. But because of your policy we had to stay one night and waste 3. And then we have this ignorant driver (Curtis)that would not let us board the bus, even though we were prepaid & had as much right ad anyone else. He said office mistake put us going out & not coming back on that day. Maybe si but would be awfully strange to go 2 days in a row & never return. The guy reservations were made with was fully aware we were going on Friday returning on Saturday was discussed over & over. So either way you do need to make some employee changes..Version: 6.0.201115

Fix your Contacts System!!I just bought an iPad Pro from a 2011 MacBook Pro to do all of my business work on and Gmail is the mail business email I use. As I’m working on my iPad, I notice that I cannot send an email to the labeled contacts I have in my google account. I have 30 different people in that label and I cannot keep track of them all unless they have that label which was the main reason I switch to gmail for my business. I figured it was fine and I would just use gmail on Chrome since there is NO APP for Contacts on the iPad. Because iPad is an iOS device, google showed me a very outdated and unuseful verson of gmail to get me to download the app that I already have, and I ALSO couldn’t email everyone in my labeled contacts. I had to actually open up my 2011 computer to get the job done, and I have to open up Chrome to even view my organized google contacts. Google, this is not ok. Give me an app or just let me see and use my CONTACTS in GMAIL! This should be a no brainer! FIX YOUR CONTACTS SYSTEM!.Version: 6.0.191117

So glad I switched to Google MailUpdate: I continue to be impressed. I’ve learned the ins and outs of how Google does things, and find it vastly superior to others. I cannot tell you how nice it is to not have a mailbox full of junk and spam. Thank you Thank you Thank you. Previous review: I am so pleased with my new Google email account! I switched from hotmail about two weeks ago because I had gotten so frustrated. An account I had had for ten years. It was an intimidating thought to have to handle switching my email and handling all the changes to my financial, business, personal contacts. But I am so glad I took the leap. And your suggestions of how to create a more private and secure email were very helpful. Instead of getting about a hundred junk, phishing, spam mail I had to sort through every day, I rarely have a single one. The way Google has improved my email experience is beyond my expectations. Just wanted to say thanks!.Version: 5.0.180826

Great but just one thingI’ve been using Gmail for as long as I can remember. There is no better email service and I’m convinced of this. That being said I have one complaint. I’m one of those people that hate seeing the little red number on his apps. So I constantly check my notifications and read my emails and stuff to make sure it goes away. However, about 80% of the time, I’ll get a number, and I’ll go in and it matches the number of unopened emails. I’ll read them all, 1 at a time, and after I exit the app, it still has a red 1. And it will stay there unless I delete and re-download the app. Or if I wait long enough for another email to come in and I read that one, then *sometimes* it will go away. Anyway, I realize it may seem small, but it really gets under my skin. It’s been doing it for months now. If that were fixed, it would turn my 4-star review into a 5-star review. I hope you see this Google..Version: 6.0.191023

The Good and the BadThe good is that I have yet to find another email app that handles the label/folder thing as well as Gmail’s native app. I can easily see my labels. I like the snooze feature as well. The bad is that it is clearly not a high priority for the company, as their work on this reminds me of kids out of high school with limited leadership. QA misses huge things regularly, implantation of new features is often clunky at best, and they frankly haven’t done much with it over these many many years. Currently cut & paste has big issues and they thrust their Meet functionality so in my face that I can’t even see my entire list of emails anymore. It’s literally almost an inch high of space to push for something that shouldn’t even be part of the Gmail mobile app at all! And this is par for the course with their updates over the last 10 years. I hope they resolve these issues quickly. Meanwhile I’ll continue to look for an email app that handles labels/folders well instead..Version: 6.0.200628

Simple and easy with minor flawI have zero issues with this app but one. It is easy to use, looks clean, and is handy to have to avoid logging through my work portal to access. However, it always says I have a notification. I open the app, read/delete emails, close the app and that little red 1 is still sitting there on the app. I open the app again, refresh emails (always still nothing), close the app, then force close the app and it. Is. Still. There. It drives me bonkers, I hate seeing that little notification. I’ve had to disable notifications from the app to rectify this which means I have to go in and manually check. Again, not a huge issue, more of a personal one for me (I just like the look of a clean phone and usually open apps with notifications to get rid of them immediately) but it would be really handy to have that little bug fixed in a future update. Hope this helped!.Version: 6.0.200531

Inbox app better than gmail but it’s being taken away. 😔I’ve been using Inbox since it was created. Now it’s going away this month, forcing me to go back to the Gmail app, but without all the features of Inbox. The biggest thing Inbox has that Gmail doesn’t is the ability to bulk delete/archive the tab groups. It groups Promotions and other tabs, but with Gmail, swiping simply hides the group until next time. I still have to swipe each individual email to delete. With Inbox, I could delete or archive the entire group with 1 swipe. Inbox also let me pin emails to the inbox, rather than just starring them. I also want to see the Gmail app have swipe options. Currently, it is either archive or delete no matter if you swipe to the left of right. I want both where I can choose the function for each swipe direction. Outlook also has this feature. Wish you wouldn’t ask us to switch to Gmail when you haven’t added all the same features. Got some work to do Gmail Developers!!.Version: 5.0.190211

Notifications not workingI’m not sure if this is an iOS 11 issue or what, but notifications are no longer working properly. I’ve used (and loved) the gmail app for a long time, but recently it’s become a big enough pain I’m considering switching to a different app. I’m an “inbox zero” kind of guy. So when I go in and check all my emails and archive them and leave nothing in my inbox and close my app and it still shows a red badge on the gmail icon with 3 or so unread emails, it’s maddening. Sometimes I’ll pull my phone out 20 minutes later and it will still show unread emails, I’ll check, and it’ll still be zero. Ack!! Totally defeats the purpose of a badge icon with number indicators. It’s making me waste so much time, feel so inefficient, and making me question why I continue using what feels like a broken app. I close the app often, regularly keep the app and my iOS updated, and power off my phone frequently. And none of it seems to help..Version: 5.0.170910

Forced to use Gmail. Farewell Inbox.Been using Gmail since beta. Inbox came along and it quickly became the only client I used daily. I understand that without Gmail as a solid foundation/backbone, there wouldn’t be Inbox. However, Inbox’s features are not something you can just unlearned immediately. I really hope Google Gmail/Inbox Team could see this message. The feature that I will miss the most is Bundle. Behind the scene Gmail uses labels. It’s not easy to simply bring Bundle to Gmail because it already has the feature called Category, which is too similar. If there could be one feature I want to see in Gmail from Inbox is Bundle. Why? It does a very good job grouping mails (customizable) into my Bundles. I can quickly open up each, scan though mails that I care, then archive the entire bundle in one tap/click/swipe. No better/quicker way to have a clean mailbox like Bundle enables. Thank you for your service, Inbox. Farewell!.Version: 5.0.180826

Functional, but neglectedThis app serves its purpose for those who have use gmail as their primary email, it offers categories for promotions, social, and primary to allow separation from important and not. Being a Google app however, they do not prioritize us on iOS and overall we are neglected as users by the lack of care they show. Google had announced dark mode back in October for its gmail app, and it was supposed to be an easy update, I’ve seen people around saying it works when they use a newer account, but doesn’t the rest of the tome. It is very disappointing how far they will lack care for us consumers who buy their products. This is a childish game of platform choice and there willingness to provide for us. I have moved on for now from using this app, there are plenty of alternatives that I find similar like Spark, Edison, or even the stock Email application. Google needs to grow up and treat their customers equally and not play favorites because of their OS.Version: 6.0.191215

It’s okay but could use some updatesFor the amount of money and intelligence the google team has, I’m actually quite surprised this email app isn’t off the charts awesome. For starters, they need to create a summary screen of all of your different email accounts similar to the iPhone email app. Right now it’s to cumbersome to see which account you are getting a notification for when you receive a new message. Apple does way better with their home screen. I do think the gmail app is better for setting up a professional signature, but that needs improvement too. There should be a function to change the font and to make letters bold and add variety like in the web version. Also, why can’t you pick a default font for the phone app (like the web version) for the body of the email? Strange. I’m hoping to see gmail come out with a much better version of this app soon considering how many people work from their phones anymore!.Version: 6.0.200324

Notifications broken?I love this app. With each update it’s become so streamlined and efficient. I love that I can switch between email accounts with ease. And as a person who constantly hits the wrong button, having an “undo” for every action is extremely helpful. I also really like being able to delete an email from the notification banner so I don’t have to waste time opening the app and reading it if it’s unimportant. My one issue has been the notifications, specifically the red badge when you have new mail. I keep a clean inbox and it’s always satisfying when I have no new mail. I’m not sure if the newest update has a mistake or maybe it’s the new iOS, but the badges have been stuck and take a few days to catch up to reflect on actual new mail. It’s frustrating to see the app icon and think “oh I have mail” then open it and find no, that is incorrect. I’m hoping the issue will be fixed soon..Version: 5.0.170910

Bring back the cursor when doing repliesI used the GMail app all day long on my iOS devices. One thing that has bugged me for awhile has been the missing cursor when you do a reply. Typically in most email apps when you do a reply the cursor will be at the top and the on screen keyboard shows. Sometime ago GMail also behaved this way but they took it out. Now when you do a reply you have to tap where you want to type, which sometimes you just can’t tap in the exact place you want so it’s frustrating. A couple of days ago while visiting with my 80 years step father he said he can’t reply to anyone anymore in GMail and I immediately knew what his issue was and I was correct. He said Google was stupid for doing that, how’s anyone supposed to know to do that? Please Google, fix this for all the frustrated senior citizens that want to reply to their kids and grandchildren..Version: 5.0.180408

Overall a great app with a few flawsGmail delivers a good email experience free of glitches and bugs that have plagued competitors that I've tested. The only issues I have with the app are: 1) too many ads 2) mediocre file attachment system. Just look at Outlook mobile. Then copy it. For example, why can't we look through the different photo albums on our iPhones when attaching photos? Instead it forces us into the Moments album only. Where's the support for attaching from other cloud services? Google drive is the only option. 3) not enough control over notifications. I'd like to be able to mute all email notifications except for messages that come from a certain person or are sent to a certain label (Google's name for inbox subfolders). Instead, the options for notifications are: all new mail, primary only or none. Why not give us more control? I only want to be notified of an email from my immediate family and a handful of others. Besides them everyone else can kindly wait until I choose to actively check my own email. I'd rather not be bombarded with constant notifications on my phone, tablet and watch for promotions, newsletters, etc.. And the "primary only" option relies on Google's ability to decide which of my messages are high priority, which Google isn't very good at. Resolve these three issues and this app gets 5 starts! Thanks!.Version: 5.0.171120

Swipe Function LostFirst of all I like Gmail and use it on a number of devices with different platforms. I like being able to use one email program for all of my email accounts, which includes other email accounts other than gmail accounts. An annoying bug just started a couple days ago on my iPad Pro 10.5”, thus the three star rating. I can no longer swipe from the left hand side of the screen to open the folders view. When I do this all that appears is a white screen and the app is from then on stuck on a white screen. The app is recoverable by closing it, removing it from the open app view and then restarting the app. I am able to open the folder view by tapping on the hamburger In the top left part of the screen, so the app is useable with a workaround. Deleting the app and reinstalling it fixed the problem for less than a day. Subsequent reinstalls have had no affect on fixing the problem..Version: 6.0.200412

Erasing emailsThe only thing I have against gmail is you can’t delete multiple emails at the same time am talking about the mobile/app version. It would be cool to have an option to delete multiple emails at the same time. I’ve had gmail for 10 years now since 2010 I believe and it’s alittle annoying but not that big of a deal....you can’t delete multiple emails at the same time. Is there a reason why you guys don’t have that option?? Other thank that gmail is the email option to have. I had yahoo as well but my account was hacked and my password was changed that was the second problem I had with yahoo so I stuck with gmail as my primary and there hasn’t been any one mess with my account. Thank you hope you guys had that option in the future am sure that would help out a decent amount of people. Thank you.Version: 6.0.191117

Needs some major quality of life updates.I love Gmail, I really do, but the app leaves a bit to be desired. It’s not the most streamlined thing in the world and it’s often difficult to figure out where you need to go to make certain changes to things like where mail goes if you swipe it a certain way, etc. My biggest problem with this app, though, is that there’s no way to delete the contents of an inbox all at once. You can delete one by one, or select one page at a time item by item and then hit the delete button, both of which would take forever with a folder of more than 1,000 emails like my overstuffed Promotions category. This is such an obvious feature. The fact that this app has been around for years and has never had it is unbelievable to me. I can always delete the contents from my computer, but why not just give the app this really basic ability and call it a day? I’m sure I wouldn’t be the only one to appreciate it..Version: 6.0.190324

Little benefit over using MailI want to preface this by saying I used Inbox for many years, which was a far superior app to the Gmail app, and I was upset to hear it would no longer be supported. Essentially, the app allows me to read/send mail and bundles/sorts it to a limited extent. With so many companies changing info with each email blast, it’s nearly impossible to appropriately filter with this app, whereas Inbox bundled with ease and learned very well. I am able to turn on confidential mode, which I seem unable to do from an IPad through the browser. However, attachments are limited to camera roll, recent Gmail attachments and Google drive. I’m unable to attach files from my IPad without first moving that information to Drive, which for many sensitive things, I would prefer not to do. I would suggest using Mail for the benefit of integration with other Apple products, but encryption/confidentiality seems even more difficult to achieve that route..Version: 5.0.190127

Great! But could use one additional featureI love Gmail and use it for my main email (and love that it’s connected to my entire Drive and school/work materials), but I feel like the app fell behind the Apple mail app, solely because you don’t have the ability to select emails to mark as read, or easily select all to mark as read or move to a folder. It’s literally impossible unless you go to the individual emails and “read” them. It’s a feature that Gmail has online, but I feel like could easily be implemented on the app. K would love to see it and it would make Gmail an even better experience for me. Otherwise I may have to switch my email back to the other app since I get thousands of emails and when they’re junk I’d love to be able to mark them as read and not see the notification, or move them to junk easily..Version: 6.0.210530

EfficacePratique, simple, efficace... je l'adore !.Version: 5.0.170827

Dark ModeHelp! I can’t change my app to dark mode because I’m unable to find Theme under Settings in the Gmail app for iOS 13. Any ideas why? Both my phone and app have the latest updates..Version: 6.0.200112

Conversation View Off?Can we please have the ability to turn conversation view off! Thank you!.Version: 5.0.170827

Très satisfaite et bravo !Bonjour à tous, Je suis très satisfaite d'utiliser le Gmail car il est rapide et efficace. Merci et au plaisir.Version: 5.0.170827

Works greatEverything you would want..Version: 5.0.170827

Love the lookIt's clean and easy to use.Version: 5.0.170827

Swipe to snoozeNeed to add swipe to snooze. Only then will I switch from Google inbox app.Version: 5.0.180813

Works greatGreat app!.Version: 5.0.170910

Finally no message threads!Awesome that you can now turn off conversation view in the app. Thanks for fixing this finally!!.Version: 5.0.180729

Dark Mode on IOSWould be nice if dark mode worked..Version: 6.0.200323

Dark mode ipadOSHi I’m not able to activate dark mode on my iPad I don’t see the options in settings. iPad 7 gen. software version 13.3.1 (17D50) App version 6.0.200223 Please fix.Version: 6.0.200308

Needs to lessen its mb usageTitle says it all. And I wish some of the apps like google drive and doc were all in one app thingy.Version: 6.0.210709

GmailThis app lets me check my emails so I don’t lose or forget anything or so I can be notified if some pops up or something like a reminder ..Version: 6.0.200824

DARK MODEWhy on the world are you holding off on dark mode? My eyes burn..Version: 6.0.200308

Dark Mode?Excellent email app, although it would be great if dark mode could finally be released.Version: 6.0.200209

Dark modeDark mode is needed for iOS 13!!!.Version: 6.0.200308

Dark mode isn’t available :(There’s no theme option when you go to settings. I have ios 13.4 and have tried reinstalling the app but theme still doesn’t show up..Version: 6.0.200224

Dark mode not availableSeriously how long does it take for a rollout to finish? Still no theme option in settings. Ver 6.0.200224 and iOS 13.4.Version: 6.0.200224

Where is dark mode?Been waiting since September for "dark mode". When is it coming? *update: WhatsApp just pushed out dark mode but gmail hasn’t yet...interesting.Version: 6.0.200223

Dark modeWhen is dark mode coming?.Version: 6.0.200223

Still Missing Dark ModeStill Missing Dark Mode almost ½ a year after dark mode was introduced to iOS. Will give 5 stars once dark mode is enabled.Version: 6.0.200209

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