Hawaii News Now Customer ServiceGray Television Group, Inc.

Hawaii News Now Customer Service

  1. Hawaii News Now Customer Service
  2. Hawaii News Now App Comments & Reviews (2024)
  3. Hawaii News Now iPhone Images
  4. Hawaii News Now iPad Images

Download the power of the Hawaii NOW application right to your iPhone!

Grab your local, national and world news with one touch. Features include:
- Breaking news alerts
- Live, local news headlines and stories
- Sports
- Video
- And so much more!

News from KGMB, KHNL, KOGG and KHBC.

This app requests location to help customize content for you. We will provide location information and information about your use of the app to our advertising partners in order to customize the ads displayed in this app and other apps you use. Please review our privacy policy for more details and for your choices.

Hawaii News Now App Comments & Reviews

Hawaii News Now Positive Reviews

Almost 5 stars - notifications issueI appreciate all the news and information your app provides. I have one major gripe regarding the app. The notifications for news articles, when clicked to open and read, do not open the article. Sometimes I cannot find the article that caught my attention, especially if I click it immediately after getting the notification. If I wait a few minutes, the article becomes easier to find in the body of the news feed. I don’t believe that is intentionally the way the app’s experience is intended to flow, but if it is intentional, then it is a somewhat of a systematic waste of time, taking much longer to get the information that originally prompted the click, and sometimes not at all. Please continue providing great content. Please consider looking into the issue..Version: 6.3.0

The New Version Is Worse Than The OriginalI don't write negative reviews of apps, but in this case I must make an exception. Following the rewrite of this app in mid 2018, it has been much worse to use than before. Now, it is not even possible to click on an image and zoom in on it; videos do not play properly and sometimes even cause the app to forget which page you are on (when an unexpected full-page pop-over ad covers over the top of the player and the article and block everything, which you can only dismiss by clicking on a small X at the top of the advertisement which then loses your context in the app); and also the front page listing of all of the stories is much more long-winded now whereas before it was a nice simple list of headlines which you could easily select. It's a shame that what could've become a much better app has actually gone from a five star to a three star app in my opinion. I would say try another Hawaii news app (I have gone back to the KITV4app for now) and keep this one on the side in the hopes that it will be improved at some point in the future..Version: 6.2.3

Very DiasppointedVery disappointed in the weather section of the HNN News app. Since installing this app, the weather section has worked maybe 4 times at the most. What’s up with that?!? Could it be that HNN wants us to also install their weather app? Why would I want to do that when I should be able to get the weather info I need from one app?!? I’m also disappointed that there now seems to be no easy way to save an article. I used to be able to save articles that a friend on the mainland would be interested in and send them to her at a more convenient time. Now I have to share the articles before they disappear, and due to the time difference, she sometimes ends up receiving them at 2:00 or 3:00 a.m.!!! Not good, HNN! This newer version is so disappointing that I’ve had to install the Star Advertiser app. I receive updates to the news much faster on their app. If the bugs aren’t fixed soon, I’ll be deleting the HNN app and installing KHON..Version: 6.7.2

Unpleasant user experience for meI find that the app can sometimes be useful but more often than not it will waste my time. I’ve inquired repeatedly about why I get an alert on my phone and when I click on it it does not take me to the related news article. I’ve NEVER received a single response. Furthermore when I search throughout the app for the related news article it’s never to be found. The search feature only finds information from weeks and months past. Instead I am bombarded by pop up ads and the like that are entirely irrelevant. Occasionally I’ll find the story I’m looking for and have interest in but invariably I’ve spent an inordinate amount of time and effort chasing “breaking” news alerts that are never to be found. I’ve learned to no longer attempt clicking the alert and simply go to another news source to find the info..Version: 7.0.13

Leans to the Left side of public matters.It’s time to drop all the liberal news edge reporting, And just report the facts. Not opinion. We - the public can make our own determination of what we won’t to trust and call news & Goid Information. Not hyped up stories pushing your One sided game plan. Do t try to influence or change the store to make one side or the other sound it’s being played. That’s why I get part of my news from Civil Beat Honolulu. And all the other local News secondary to them. They stand out to have the balls to call out the local Government, when they see problems with Fare and honest values. Fact finding points and Put the feet to the fire, on obvious problems. Not the attempt to bury real news ! And throw in a Happy / feel good story. Save that for the dumpster!!.Version: 6.6.1

Issues with the appI have been experiencing issues with this app recently. Possibly caused by an update. As far as I can tell, the app now appears to be continuously updating in the background. The battery consumption charts show the background activity of this app is through the roof, accounting for more then 60% of my phones total power consumption. Outdrawing more power then actively used streaming apps based on time used. The streaming apps are only being used for a limited time, as opposed to this app continually being on in the background. Even with background app refresh being turned off, it is still doing things in the background and burning a ton of battery power..Version: 6.6.4

In the know like never beforeThe up to date notices catch my eye through the day and night. A quick glance at headlines alerts me to issues near and far which affect me and my loved ones. Often my curiosity is piqued and I delve in to learn more. If live video is slow or unavailable due to my location and connectivity, I read the articles. I notice updates are frequently added to keep us informed and entertained with the latest and most accurate accounts of issues as they unfold. It’s become one of my most used apps..Version: 5.0.3

New unimprovements !I have used this app for years, but questioning whether to continue. The supposed new upgrades have left me baffled. Being offered categories of the content isn’t new but the ability to read a piece and return to the list is non existent. It goes back to the the opening and requires multiple clicks to start over after EVERY article read!? There is no return click available, it feels like a devolution to use it. So drawn out to go through the chosen category that I will likely drop this app. It has changed but not upgraded!!!.Version: 6.6.6

Frustrating- Push Notifications links to Web Live Stream instead of appPlease FIX HNN Push notifications : Very frustrated with behavior of screen push Notifications links to unrelated stories on Web Live Stream instead of specific story on HNN phone app itself ... no options to change preferences to have push notifications to open the story within the app. It’s been this way since I installed it in 2015... please fix this!!!!.Version: 6.2.2

Full In Depth News CoverageWhen I wanted the best full in-depth news coverage by knowledgeable people on the ground about the Maui wildfires, specifically the extent of the actual devastation of Lahaina, what is gone and what remains, where the Lahaina townspeople are, and how to effectively and realistically help - I went to Hawaii News Now! You can trust the hometown News people and their news coverage! The legacy media? Not very much!.Version: 7.0.9

Flash news not linked to a storyWhen I get a new news advisory on my iPhone or iPad, clicking on it does not get me to the rest of the story like other news apps. Is there a setting to get access to this story line when I click on the short pop up advisory? My newspaper apps both do it. Yours gets me to an add and often times searching for the rest of the story is fruitless..Version: 7.0.9

Loading issuesWhen I click to open the app - the circle of death starts spinning and I get a failure notification ... I think this started after the most recent update... fix it please... and when I click on a “notification” I never can find the story... HELP.Version: 6.6.7

Opens safari when I get notificationsI use the app daily for all my news and weather updates. When I get an update and click on it it opens a safari window with a screen that has nothing in it. I want to know if you can get rid of that. It’s useless. It asks me to open the app to get live streams and updates..Version: 5.1.0

Hawaii News Now is an All StarWith family on Maui and our being in SoCal, this app brings such peace of mind. We are able to keep up with all pertinent news and weather concerning our land of Aloha. Using this app helps keep our love of Hawaii just that much closer to our hearts. It also helps us know what our Hawaiian family is experiencing. We love the app🤙🏽❤️.Version: 6.6.4

Not organized, can’t find alertsWhen the “traffic” tab is open there’s nothing about traffic, just other news stories. Why have tabs if all the news is just sorted randomly? Example: I received an alert about a road closure but when I click on the alert it only takes me to the main page and I can’t find anything about the traffic alert or road closure. (This happens a LOT.).Version: 5.0.3

Aloha SpirtI enjoy reading and keeping up to date with what is happening in Hawaii. I have been saddened watching the changes on the beautiful island. Hawaii being run by Democrats. High taxes, crime. We are heading back to Hawaii now and in January and that will be our last time. Your Senator Hirono was an embarrassment and not very smart. Definitely no Aloha for her and a sad example. We have been coming to have for 30 years and it is just not the islands we use to know!.Version: 5.0.3

Please add Waikii to radar!Big Island needs more representation- it's not easy to contact Y'all- our weather is much different than Kamuela, we are at 5000' and it would be appreciated if we can get accurate weather.Version: 7.0.13

Use to have local news category, use spell ✔️, news late...I like HHN, but... What happened to the local news category? Use spell check, very embarrassing for HHN. News often late... Would find the news on other resources... Does HHN use these resources to... sorry... just sayin....Version: 5.1.0

Alert with no storyIt’s frustrating when you receive an alert about an unfolding story and you can’t find the story anywhere. Seems like when you click on the alert it would take you to to story. Nope, just advertisements. Has so much potential!.Version: 6.7.13

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Hawaii News Now iPhone Images
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Hawaii News Now iPad Images
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