FEMA Customer Service

FEMA Positive Reviews

I understand the idea of an app as supplementaryI wish there was infirmation on where to find all this if the emergency includes not having any access to the web (and probably an afterthought because by the time you realize it it will be in full swing because you dont have any other way anymore in which you get warnings like weather reports or any contingency plans that the public is informed via public service announcements anymore like it used to on radio or tv. We really rely on an app now for this? Kind of a bad contingency plan - I seem to remember beibg in Paris in 2017 when the customs and security servers and computers went down in the airport. That was a great mess. Hmmm no one seems to think that was something to learn from. oh well, I guess I can go study what I think has been planned and then go wander around ahead of time so I become familiar with the road to the last bottle of water and toilet paper in my local grocery. Or look up and write down all the ways I can get in touch with my cell carrier to tell them my service is not working. Does anyone have a white pages phone book? I have to report it online now because they no longer have people answering phones for customer service..M89ariaVersion: 2.11

Wakes us in the middle of the night with minor alertsSo the freeze warning was extended, or maybe some other fairly normal weather event gets reported, and the weather alert notification dings and wakes us at all times of the night. I like to keep the sound on for notification in case there is some real extreme weather developing, but I really don’t care to be advised that a freeze advisory has been extended at 2:15 am. I should be allowed to define what types of weather I consider critical or minor, and the notification with sound should only be used for what I define as critical events. A farmer may have different needs than a taxi driver or a builder or a writer of suspense novels, just to name a few. 95% of all the alerts are for things I either know about (I looked at the forecast, I can hear the thunder or the heavy rain, etc), or have a reasonable expectation will not affect me much (flash flooding typically doesn’t affect the places I go, beyond the fact that visibly heavy rain creates conditions for hydroplaning)..TbqcolVersion: 2.9.1

FEMA Alert AppI wish there were a way to test the audio alert to make sure that I know what it sounds like and that it is in fact working and coming through the speakers. I have the app set up on an iPad in the living room and hopes that being centrally located we would be notified of any of the alerts that we have it set to. There are plenty of weather alert apps but I chose this one in hopes that other emergencies will be broadcast as well. I actually wanted some kind of emergency broadcast system app but none seems to be available. So I’m hoping this app also alerts to other kinds of emergencies besides acts of you know who. Such as National alerts due to terrorism and the like. There is a local alerts setting (last button) but that is very broad, it would be nice to know those other types of alerts will be broadcast..Darwilson887Version: 2.12.1

Hind Sight is 20/20I agree with the other comment about the communication aspect. This app however has improved and streamlined the application experience. It seems very easy to use and sometimes official sites and apps can be a giant pain to navigate. Especially when the airways are clogged. During Katrina it was so hard to get information and find people but we are working on things. There was a family check-in on a website that was a blessing. Please keep up the good work. One other thing is when the survey pops up the user really hasn’t had time yet to see how the app works and being told how long it should take you was quite annoying. When you are going through a disaster we don’t always function as quickly as we would like to and the reminder to check back is good too. Thank you again for all of your help, efforts and support..DivineAspectsVersion: 3.0.15

Broken (UPDATED)11/18 I decided to try one last thing for completely deleting this app. I updated to current version (2.11.3). All my previously saved locations were back. We’ll see how it works going forward, but I am hopeful. Thanks for the fix. 11/6 While I used to receive multiple alerts for the same issue, the recent update broke the app and wiped all settings and saved locations. Most well-designed apps have the ability to retain config settings during an update. What is strange is that I continue to get alert notifications for my saved locations, even though I cannot view the alerts or see (or re-add) my locations. So perhaps they’re not cleared after all, just somehow inaccessible. Seems like a fundamental flaw in the update. I will wait for an update rather than delete and reinstall. Thankfully fire season is nearly behind us in CA..Mastman26Version: 2.11.3

Very useful but latest updatesEdit 2: Thank you for responding. I have a suggestion regarding to badge icon. Why not create an option to turn on or off the “persist” with settings like how many numbers or how long to keep them on. I do understand why you wanted to keep the badge notifications on and I agree with your reasons. But it annoying because when storms passed by in my area, we’re not in danger anymore but still on weather watch in other areas. Original comment: And I have been using this app for a couple of years or so. Very useful! However, the notification icon showing numbers of alerts on app icon always stay on. I went into app and read, went through every articles and alerts. The numbers still shows on the app icon. Annoying!.FoxZia38Version: 3.0.3

Updated reviewUpdate: sorry it has taken so long to post. All issues I had have been resolved. Appreciate the weather warnings in my area so I know how to plan. Thank you. New app constantly shows weather alerts with the red exclamation point even though there are no alerts. Even when there are alerts it won’t go away after reading the warning. Getting to and reading warnings takes more steps now. What is wrong with simplicity?. Each time an app (not just this one) updates it goes from easy to use to overloaded and complicated. Other weather apps are easier to use. Will give this one a bit longer to fix issues then I’m gone if I’m still having problems.JeanniezqVersion: 3.0.2

Decent app. Needs some improvementsThe app is helpful to prepare for possible weather problems, especially when traveling. The problem comes in when you get the same alert several times in a row. Example freeze warning will come in at 3pm then again at 3:10, 3:30, 3:45,4:10. It’s quite annoying especially when there is no new information. Also it would be nice to have a dark theme. When alerts come in in the middle of the night and you go to check, the extremely bright white background can be blinding and painful to the eyes. This makes it difficult the even see what’s happening..The real DivamamiVersion: 3.0.12

Only OKThe information is there, so that’s good, but generally the App is a little clumsy and doesn’t have the most intuitive UI. A couple of things I’d like to see the developer address please: 1. Notifications: if my App has a red number “badge” meaning there’s a (quantity of) new notification(s) in the app, this should be intuitive to find, and reflect the number. My expectation: red badge “2” = open app and see 2 new alerts. If an alert has expired and is no longer there, it shouldn’t be in the badge alert count. Thank you. 2. Request: it would be really useful to have a “share” button on the alerts. E.g. We run a small family rural Ag business and I try to share occasional frost Alerts with our customers (like a sudden frost after a warm spell or first frost of the season). “Share” would be great. I especially want to always share “do not burn” alerts on business Facebook page. Currently I take a screen shot, but the alert is usually longer than one screenshot. Thank you for reading and I hope these changes are possible..FluffyRAMVersion: 2.9.1

Thanks FEMAI downloaded a similar app a year or so ago (Red Cross - Emergency) thinking it would be perfect to monitor weather conditions etc. for people who don’t listen to the radio or have a television service. It turned out to be no good at all (maybe they’ve fixed it) and I deleted it immediately. It wouldn’t register tornadoes that were happening in my town, or anything else for that matter. Sitting on my porch today I heard a neighbor’s radio broadcast an emergency message. I looked on the App Store, downloaded the FEMA app, and entered my location. Not even a second after I hit save, the app gave me three warnings in my area that had just been posted minutes before. The information was clear and understandable, and in real time. Thanks FEMA (and the developers), you got it right with this app. I gave 4-stars instead of 5, as I think it would be nice to have a map feature showing affected areas. It does however give detailed descriptions of the affected areas, but others might prefer a map..Goody454Version: 2.11

“Custom” Notification Settings Are UselessI like the idea of getting alerts for emergencies, such as evacuations and the like, but I don’t need a “winter weather” or “red flag” warning notification for my selected location (every day, this time of year) plus three other counties surrounding. Especially when I have purposefully un-selected these minor notifications. It’s also frustrating that I see the notification badge, but when I open the app I have no idea which notifications are new and which were existing. I’m going to look for another app that will give me the emergency notifications and then get rid of this one..SteveshoomanVersion: 2.10

Excellent Improvements With Recent UpdatesI find this app to be indispensable! I’m not always around my weather radio. In those cases, as well as other similar situations, this app becomes the best way to be alerted to severe weather. One area for improvement would be to have a version for Apple Watch! I’m hearing impaired, and I use my watch’s haptics for alerts. My phone isn’t as good at alerting me as my watch is. I do get alerts on my Apple Watch, but I must have my iPhone with me at all times for it to work. There’s no app for Watch OS..JHPlotkinVersion: 3.0.11

All alerts in one placeI live in an area with lots of weather emergencies and summer Ozone alerts. I love this app because I can get alerts for my home location, work location or other counties/cities that are important to me. I use this instead of getting notifications from a bunch of different commercial weather apps. I can share alerts easily with those who don’t have it; and I know it will push all the National Weather Service alerts as well as air quality/Ozone Alerts too..CeeteaessVersion: 3.0.14

Very well made app. But what exactly does the "Call 9-1-1" button do?Love the app, very happy to have discovered it. But what happens if someone presses the "Call 9-1-1" button? It has an icon suggesting it is a menu option leading to another page, but it's also a different color than all the others. Does pushing that menu item immediately dial 911, and if so, why? I can't think of a situation that I would opt to do this in this app instead of dialing 911 or asking Siri Please consider moving, or removing, the 911 button. It is right next to the settings button. Other than that this app is fantastic.FEMAappEthusiastVersion: 2.11

FEMA UpdateSince this latest update three days ago I’m not getting the alerts on my phone, it’s showing I have 2 new alerts but it’s only giving me an option to add or delete a new location and none of that works, it’s showing it was updated for the iPhone X? I can’t even edit or add a location, have deleted and reinstalled this app three times. Before the update I would have given it 5 stars. I see now that it’s for iPhones 9 or later, why is that? I have a 7 and I’ve always gotten the alerts but now I don’t get them!.Tammysue123Version: 2.11.3

Update: OptimisticUpdate: I rarely write reviews but felt it was important for FEMA to understand the implications of notification fatigue. I’m upgrading the rating from three to four stars since they acknowledged the issue and are working to address it. This is a rarity among app developers. Feeling optimistic and grateful. FYI: the alerts are currently incessant. I am receiving the same freeze warning alert every one to two minutes. Please fix this soon, so we don’t get desensitized to the alerts and miss something important. Thanks..727sweetTVersion: 3.0.12

Overzealous AppThe app works. Alerts are timely. But after you read the alert, even if you follow the link all the way and press “close,” the it still shows the 1 in the red circle as if you have one unread message. It also seems to repeat the same alert several times with the heat alerts we’ve been having recently. I don’t know if FEMA is really reissuing them or if the app (or the FEMA computer system) is just repeating them. So it’s useful, but a little annoying..AlanLaRueVersion: 3.0.2

A Life Saver AppI’m so glad I found this app on Fox Live News while covering the Helene and Milton storms. It certainly proved to be a life saver in my opinion. My family lives in Florida and I wanted to keep as informed about what goes on especially since they could loose power etc. I started getting updates and alerts on my iPhone. It gave me peace of mind to have something besides the TV News stations. Thank you for this wonderful App!.Alrad2019Version: 3.0.15

Being readyI have been in a lot of weather fishing the Bering Sea but we all ways where informed days before the weather hit us. Not knowing what the weather is going to do here in Indaina tornado alley is like driving with out headlights on your car at night. I have installed the FEMA App and this morning gave me time to prepare for the weather coming in and I’m very thankful that it is available to us free of charge.CamrondogsVersion: 3.0.14

Maricopa,azThis county is one of the largest in the nation in which there are mountain ranges altering weather patterns. The number of FEMA alerts for excessive heat, flash floods, or extreme weather simply don’t apply on different sides of those mountains. For the past several months we have had extreme heat - no question. But wind, rain, flash floods - not so much in the Central Valley, maybe twice. I’m suffering from Peter and the Wolf syndrome and ignoring all the alerts. When I get notifications I want them to mean something..IvyanubisVersion: 3.0.14

FEMA App is Must-Have Resource for FamilyMy Family and I downloaded the FEMA App on our I-Phones & I-Pad. We’ve benefited from FEMA’s timely advance warnings about potential disasters, with recommended steps to take, depending on severity. From tornadoes to freezing weather to hail & severe thunderstorms, the FEMA App has provided us with timely advance notice, along with recommended preparation. Many thanks to FEMA for developing this disaster warning App. Highly recommended!.Cinque StellaVersion: 3.0.9

Be aware!This is a great app! It provides timely information on the devices most people keep close by. No need to worry about missing alerts on tv or radio, or not hearing sirens. The alerts are timely and provide details about what is happening and where so we can make informed decisions. The app even provides info about shelters and safe places to ride out the storms. Highly recommended!.Thespian1951Version: 3.0.15

Great for staying on top of changing weatherBut jfc the number of notifications and alerts is blowing up my phone! Minute by minute changes are being sent and there’s no way to reduce the sheer number you receive- it’s either on or off. Many of these notifications are duplicative, and becomes aggravating after a few weeks. I want to love the app, but the notifications just kills it for me..KhejlVersion: 3.0.2

Works fineThis app works fine for me. It’s a helpful source to check weather alerts that I get from a certain weather app that I use, because that app seems to go overboard with alerts that may or may not be accurate. And, folks complaining in their reviews about getting disturbed by alerts know must not know how to adjust their notifications in their phone setting..BreatheLikeVersion: 3.0.14

Great app, but one issueI love this app, it's fantastic for receiving weather alerts. And yes, sometimes the alerts are a little overzealous (I really don't need "dense fog" alerts every morning. It's fall. It happens.) But that's not really that big of an issue. The biggest issue is when I have to put in my locations every few weeks. I don't even update the app, it just decides every couple weeks to delete the locations I've put in a dozen times before!.May.Lee.LeeVersion: 2.9.1

FEMA AlertsThe FEMA APP has been great! The alerts have been very helpful and geographical to my location and I am able to set different types and locations to be updated at any time. The app also gives you instructions along with resources for any type of disaster or bad weather conditions. The app also has links to obtain assistance, Thanks FEMA!.Setone777Version: 3.0.14

Thank you!!As hurricane Helene worked its way into Western Carolina I received alerts, “hurricane preparedness “ info and was able to get real time information from FEMA… even though hurricane Helene reeked havoc and destruction through out Western Carolina it did not break us as one big community we will get through it thank you FEMA and we continue to pray for the families who lost their loved ones and everything they own.🙏🙏🙏.Ski 58Version: 3.0.15

Relatively goodI’ve received a few alerts and it seems to work well. I especially like how there’s also additional resources on what to do in cases of emergencies. There is one thing i would suggest, to be able to look at past alerts, when I saw the ones i got they disappeared after viewing them twice. Might have been the warning ending though.RockManOki xVersion: 2.11.3

Should have custom notification soundI find this app to be very important and useful, but I feel like the notification sound should be unique and more similar to the WEA sound I would get on my iPhone. At the moment it is simply to quiet and easy to ignore because it sounds like all the other push notifications I would get. Even the Red Cross app has its own sound and I think this is something you should consider. Thanks.Sonn2420Version: 2.11

GoodEven after the most recent update I am still just getting alerts and then nothing shows in the app at all. Very frustrating because this is the only app that steadily was reliable for years and now it isn’t :( EDIT: after the most recent update, all of my issues mentioned above have been resolved and the app works great!.Meowskins23Version: 2.9.5

Unable to go back from Alert PreferencesI customized what alerts I get for Tucson,AZ and surrounding area, however I am unable to click the back button to go back to the Home Screen. I have to force close the app and bring it back up. It did save my preferences but will not go back when pressing the back arrow..Darien LakeVersion: 3.0.13

Great tools but not the whole tool kitI consider this to be an essential part of my weather and disaster monitoring solution set. It's not perfect but it has some great components - I really like being able to set different alerts for the places where my family lives so I can know about hurricanes, earthquakes and wildfires..TritonjoshVersion: 3.0.15

Important app to haveThe app informs you of various situations occurring near you. It’s so easy to be informed. While some I can ignore because of age, particular location or whatever, it’s still helpful to be reminded to use caution and be aware. Don’t leave home without it! In fact, don’t be at home without it either..CblotVersion: 3.0.14

Very usefulWorks very well and very useful. Very good app..From YYCVersion: 2.8.2

LocationYou cannot add a location on ipod To prepare in a city.Anon@mösVersion: 2.10.3

Zombies aren't on the list......is it because you yourselves are not prepared?.Esi0498Version: 1.1.0

Great InitiativeVery good idea for mobile professionals. Simple and straightforward..PHAubeVersion: 1.0.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.2

FEMA Negative Reviews

Wish I could Sue for harassmentI downloaded this app for one reason only , I live in a National forest town and there’s big storms when they happen like wildfires. However, how am I supposed to take it seriously when I’ve set my notifications to only one reminder every 24 hours and yet I get (I’ve counted before complaining) about 6 of the same notification at one time every hour. You do the math. 6x24 for one location for one person for one day. You notify me 144 times a day!!!! I couldn’t even begin to save a life with my phone going off like this! And then you’re notifying me for wind and little bits of rain and places that are at least 20 miles away from me when I very specifically only want my location! Once a day for the same storm. You make me want to turn my phone off but I can’t because i use my phone for work and as I’ve said I can’t delete your app because I live in a dangerous location to not have warnings of floods, avalanches, fires, etc. stop annoying me!! I said one notification every 24 hours and honestly I only need one notification. Period. I really hate this app but I have to have it or I would delete..Jjohns32Version: 3.0.11

Buggy, for a LONG time nowOne of the worst written & maintained apps ever. I'm generously granting 2 stars; likely before deleting it. For way too long it issued "reminders" I had set, a feature discontinued, settings removed, but still active. I had all app notifications switched off in iOS for relief. Now a minor but annoying bug: click Alerts button at the bottom, choose a location, click Alert Preferences... and the back arrow nor click the "Close" button function. They visibly depress is all. Must force-close the app. Fortunately changes are saved. Clearly this app is not tested or maintained diligently. Totally forgivable if privately authored & free to use, but if this is government funded, please discontinue all funding & spend elsewhere, or as a much lower preference fix this app's functionality & reliability. I might reinstall should I end up in a disaster area, if I think about it. Otherwise, after at least a couple of years now I'm fed up..BeingTooPatientVersion: 3.0.10

39 notifications in the past 1 hour 😵‍💫All say the same - wind advisory. There’s no disaster… except the number of notifications 🙄 —- Previous Review —- The app that cries wolf For many days, this app’s been issuing an excessive heat warning for San Francisco. Well, yesterday, I was in San Francisco and it was 56°F midday. The previous 5-10 days, I was in San Jose (45 minutes away), and it barely broke 80°F and was very cool overnight. Not exactly excessive heat weather anywhere in the area as far as I could tell. So, I opened the app. Turns out the warning is for Saturday and Sunday of the coming weekend, but the notification makes it sound like it’s happening every day. I don’t find that useful. What could this app have done instead? Follow NWS Bay Area on Twitter. Here is the outstandingly clear and simple statement that the National Weather Service provided in Twitter: “*Excessive Heat Warning* for inland portions of the Bay Area and Central Coast this weekend. Look for inland temperatures in the 90s up to 110. Coastal areas should reach the 70s and 80s. Stay hydrated and take cooling breaks if you're spending time outdoors!” 😍😍😍 Perfect! I would have completely understood FEMA’s notification if it was this clear and accurate. As it is, I’m now skeptical of any notification this app issues. Please consider changing how you word your notifications..SeriouslyDaveVersion: 3.0.12

App bombards you with notificationsIt’s 11:40am as I write this. So far today, since midnight, I have received _98_ (yes, ninety eight) copies of the same exact notification, about an air quality warning for the area. It’s the exact same text in all cases. It’s an important message, but it’s not in the same category as “your city is on fire, evacuate now” or anything like that. If an app that is supposed to be there to give you actual important safety alerts, instead constantly harasses you with useless / duplicate messages, it’s not only annoying, it’s training you to ignore any warnings from the app, meaning you’re much less likely to pay attention to the app when there actually is a real emergency. That makes the app WORSE THAN USELESS. It’s FEMA being “the boy who cried wolf”. Fix the app or expect a whole lot of people to delete the app and leave bad reviews..CarlRJVersion: 3.0.12

How do you add a location other then main and map info would helpOnly add/ change main location, the other 5 locations that I have can only be deleted now, I what to keep track of more then one location, I want to add to the list. The info should have a link to a map. I got a evacuation warning today for a fire, no street name or town, just “oak valley zone 704 & 708 to be evacuated because of fire”. I could not even copy text to paste into maps to find this area. A test feature would be nice that can be set once a month. Another problem, just got a missing person alert and says ‘details at’ then a link you can Not click and can Not copy and paste. They fixed the copy and paste so you can see info in a browser but still No clicking on link to take you to info and no detail info imbedded..6of13Version: 3.0.5

This app has become a small disasterThe FEMA app was best-in-class when it launched. It was clear and simple, and worked flawlessly. The premise isn’t hard: record a few locations and you can get selective alerts when bad things happen in those locations. But over time, as they’ve expanded it, more and more bugs have crept in. I’ve recently had it alert on multiple conditions that I had specifically turned alerts off for (and which the app shows I have alerts off for). I care if my brother goes through an earthquake, not if his plants freeze. Also, basic navigation is broken - you can’t get out of alert settings once you’re in. Unfortunately due to the notification spam, I’m turning this app off and will find another route for my emergency preparedness..AntititusVersion: 3.0.13

Zillions of notifications, but not the CORRECT notifications.I’ve been under a winter storm warning since 9:20 this morning, but the app still insists on showing me LAST NIGHT’s update. It keeps sending me updates for the other area I’m watching (the city where I work), and those seem fine, but every time it updates the one for my town, it just keeps sending ones from yesterday (a winter storm watch updated at 3:20 pm yesterday), and then it finally updated this morning with a winter storm watch message from 11-something last night. Weather Underground and my local news station both say there’s been a winter storm warning in effect for the past hour. But the app isn’t showing that..1123-1123Version: 3.0.12

Notifications stopped workingHello developers - I am a meteorologist and had been recommending this app to all of my friends for robust and reliable weather alerting. Everything about it was great. Within the last couple of months, I stopped getting alerts. I asked around, and several friends are having the same issue. We are all on various newer iPhones. I tried turning notifications on and off, alerts worked once, then quit again. I tried deleting and resetting my location, got one set of alerts, and it quit again. The alerts are there if I open the app, but no notifications are received. I am now deleting and reinstalling the app, to see if that helps, but I’m nervous about having recommended this to so many people..The_moongirlVersion: 2.10.3

Despite revamp, still lackingTo have a sanctioned government app dedicated to serious emergencies this app should STILL be 50% better!!! It’s improved vastly but I still get notifications that result in ZERO activity… and like last/older version when I open notification there’s NOTHING there to see/read! On flip side I get multiple notifications of exact same thing- bam, bam, bam- up to 5 notifications with/in 5 seconds- then nothing. And the notifications say null about what the notification was for! Seriously- if you want to be an actual FEMA app that exceeds, or at least is on same level as all my other weather (I have 4) plus my apple notifications then you really need to step up!!!.Sn-sguVersion: 3.0.2

Reinstalled app three timesThe FEMA app I used a couple of years ago worked just fine. Like so many things these days "it wasn't broken, but they fixed it." The new app tries to do too many things. For me the most important function is the severe weather alerts. The app is just not dependable and has crashed several times when I needed it most. I hope FEMA does a better job at disaster relief than it does building and designing apps. UPDATE: I am sitting here in North Florida in Aug., 2023 watching a tropical storm develop into a Cat 3 hurricane in the next two days. I have yet to receive any notification from this piece of garbage FEMA app. FEMA or DHS needs to hire a 14 year old to fix this app. FEMA is absolutely pitiful! I'm going to delete the app. Over and out!!!.HorseofnonameVersion: 3.0.12

Smarter approach to notifications neededUPDATE: i’m lowering my rating by one more star as excessive notifications continue and I’ve had to turn them off. Original review: This app and its notifications are better than nothing. But I worry that people tune the notifications out if they’re getting bombarded with too many notifications, particularly relatively minor updates on already notified issues. My perception is I will sometimes get three or four notifications of basically the same particular weather warning. Maybe some of the details have changed, but I’m not sure it’s worth pushing out another notification..8347879764Version: 3.0.12

Too annoyingI had to turn off alerts, which is the biggest point of the app, because it harasses me with frequent repeats of the same alerts over and over and over every few minutes, eg when a thunderstorm is in a town miles away and heading farther away. Tried to put up with it for a long time but finally couldnt take it any more. Im assuming there was some slight difference in the notices, but im not going to read them all. Im sure no one will. The app or server should recognize that it already sent essentially the same message. This is the kind of thing computers do so easily, filter out duplicate data. But this just lazily passes it on..Robert L from New YorkVersion: 2.11.1

ReallyI have received the same 2 alerts, with no changes to the information within the alerts, 14 times in less than 15 minutes. I know my area is under a heat alert and that there is a hurricane coming our way - so there will be wind. The NWS has issued a wind advisory earlier today. As I am written this the alerts keep coming. Unless there is a significant change in the information within the alert, why do you feel it necessary to spam the message. Additionally, your upgrade leaves a lot to be desired. Your app is going to be introduced to the delete function..APP Crash 11Version: 3.0.5

What the heck?We have severe storms moving thru, yet this app isn’t giving me ANY notifications. I see an update was done in May so why is it not working when I need it to?? July 24, 2023 Received your msg. I am a certified storm spotter and I am involved with my local ema and do receive the alerts sent out to the local ema app, along with 3 other wx apps. However, I rely 100% on this app for multiple locations across my state, to send out pertinent wx info and 1 location in MS and 1 location in CA. Sure hope y’all can get this fixed quickly!! By the time WEA goes off on our phones in Alabama, not much time to react-devastating tornado already on the ground. Many people rely on your alerts, to have as much time as possible to seek shelter. Your alerts come out 2-6mins faster than our local tv news stations/NWS; the local news stations do not send out Special Wx Statements, we rely on those alerts from your app..DjopoppyVersion: 3.0.12

Useful, but buggyThe app is useful if you want to get alerts for the area. You get the alerts on time and sync with weather radio alerts too. Cons: once you add additional cities, you can’t stop getting alerts from those areas. You are able to remove the cities from the app, but you keep getting the alerts. This is needs to be addressed, especially for people who travel a lot and are frequently updating new cities. Hopefully this gets fixed on the next update..Capo_rlopezVersion: 3.0.13

Generally useful, until an expired alert takes over notifications and phone functionIn the last week I’ve had two separate alerts, one weather related the other for law enforcement, get stuck in a notification cycle (banner pops up every 1-2 minutes). This continued even after the alert was updated or expired. It continued after turning off notifications too. Waiting to see if there is an update before downloading again..PdxskigirlVersion: 3.0.12

PUSH NOTIFICATIONSThe boy who cried, “Wolf” Push notifications are coming at a rate of 1 every 10 seconds for rather unimportant situations like Wind in LA. Freeze in NY. It’s not like it’s a tornado which pop up out of nowhere and the information is vitally important. I see a developer reply from 5 weeks ago stating the problem was identified. Identified is very different from fixed. It’s still not fixed! Just one more reason we’ve lost faith in the abilities of Federal agencies to meet their mission. As of now I’ll have to turn off the Notifications until it’s fixed..Kplan23Version: 3.0.12

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