ArtScroll Digital Library Customer Service

ArtScroll Digital Library Positive Reviews

Great StartIt’s an awesome app that is nice to carry around my library anywhere I go. However, I’d like to see more in the digital library. Like the sets of writings, prophets, and Chumash. I would also like an easier and faster interface that would also work with the Apple Pencil and write notes. I feel they definitely need to higher new designers for the app. It’s nice and convenient, but it’s hard to navigate easily and feel that it needs to be brought up to today’s standards..VapingCloudsVersion: 5.2.4

Great App, please add hyperlinks to every referencePlease add hyperlinks to as many of the references as you can in the Hebrew and English parts, including the notes. I love the ability to click on the references in the notes. Please add hyperlinks to all references to other commentators in the notes to Chumash, Rashi, Tosfos, Mishna Berurah, Rishonim, Achronim, etc.. This will make your product unique and a must-have product. Thanks for helping us all take our learning to the next level. Also, as someone whose spent approximately $1,500 to buy the paper copy of the ArtScroll Shas and Mishna, it’s hard to justify spending more money on the electronic version. Is there a way I can show you that I own the paper copy and you can give me access to the electronic version of what I already purchased. Thanks in advance for saying yes..CXS1Version: 5.2.4

Great idea many issues existing for way too longThis is a wonderful app. However it has many issues the developers simply won't fix. When downloading volumes you get an odd error with a series of letters. Wren queried they blamed Apple. No, this is ridiculous. Every other app fixes their bugs to work with Apple's system. Then they never update the base files with updates. So if you have to download again for whatever reason you get the base files from years ago and thousands and thousands of updates that have to run. Much better would be to update the base files every couple of years to avoid the hours it takes to download again. Finally the most recent version puts the dedication line at the top of each page and even worse it changes up and back which is very distracting when learning..BBNJ62Version: 5.0

Please update 2 thingsGreat app and use it daily. 2 updates I think are needed. On every screen there are 4 different ways to get to settings (not sure why) the one on main page blocks the text when in full screen. Maybe move this up to the title bar to it doesn’t block the text. Please update the app for the Dynamic Island to display the top portion of the screen properly.SeanappleVersion: 8.61.10

Great design but could be fasterThis is the best siddur app I've used and I'm glad I "splurged" to buy it to replace my free ones, but it takes a long time to load every time I open it and the scrolling is very choppy, making a bit challenging to follow when I'm reading longer sections. Anything to speed it up would be appreciated (iPhone 6 user)..McRothVersion: 4.0.8

Great app, needs improvementI love the app, I hope more Hebrew volumes are released soon, but the hyperlinks that suggest to buy other volumes and safarim really disturb the learning, you should replace it with pop up boxes, and maybe in the box add a link to purchase, otherwise it feels like you are targeting me with ads while learning with a paid version..Necehmya.mVersion: 5.2.3

It’s buggy... butIt keeps autoscrolling to end of tractate but should not if you are coming from the introduction. Sefaria is free without the glitches, I paid over $600 for Babylonia then a 300 iPhone to read it on yet it’s buggy. Nevertheless, the ArtScroll version has helpers that make it better than Sefaria, so ArtScroll continues to be my preference..Ob7devVersion: 4.0.8

Monthly subscription should be changed to one time purchase option.Great app but I’d like to purchase instead of monthly subscription ... please add that option for all volumes bundle price and individual sets. Thank you in advance!.Zion RaiderVersion: 5.2.4

Excellent appThis app is excellent when purchasing the shas to your library. It’s amazing to have all of shas including a robust search engine at your finger tips! The pages are crisp and clear and the format is simple to use and very accessible. I highly recommend!.Smag2Version: 5.1

Great, but is not easy to useThe app has good content, I like the Rashi. Howver, it is not convenient. When I go to the TOC and use the links, it crashes and says it’s unable to show. Any downloaded content should be easy to go across by TOC. The Rashi TOC is not well designed, it doesn’t have Parashas based references similar to the Sapirstein edition books.Trialcritic updatedVersion: 8.60.3

Thanks for fixing the offline issueI had no access to any book in the library while off line now they fixed the issue thanks.Dave hokVersion: 5.2.3

Still needs much improvementNeeds to be redesigned ASAP. It’s clunky and old school design. Maybe new developers?.Abraham_SVersion: 5.2.4

Only show in town - you are stuckHaving exclusive rights to digital material from ArtScroll/Mesorah publications seems to include not fixing bugs. Hey why bother when you can’t go anywhere else for the same copyright material. The developers have gotten lazy..RebLostDanVersion: 8.0.2

Love on iPad would be great to have Mac app.It is great to have the Artscroll library on my iPad. It would be great to have a Mac app to be able to study using my 27-inch monitors for easier reading and research..Yochanan29Version: 6.1.0

Wonderful App that will only get better.As a Baal Teshuva, I plan to use the iPad version of the Artscroll Talmud for Daf Yomi. It is a wonderful App that will only get better with each update. I have used the Rusty Brick Siddur since it first came out for the iPhone I have been impressed how they have continually improved the Siddur. I expect this will be the same for the Artscroll Talmud. With iPad version I can study Gamara anywhere, on the way to work, at the office during lunch, at home or at Shul. I highly recommend this App. For all the technology advances that Rusty Brick and Artscroll included in the App, I feel the price is reasonable. The Notes section both as a Window and below the English/Hebrew text is unstable and buggy. It skips around. It is difficult to recall the note after it leaves the screen. The Notes feature needs work..Ira GrossmanVersion: 1.0

3DNow that the Daf Yomi is learning Eruvin,When will you fix the 3-D viewer which no longer works on iOS.Wes6754Version: 6.0.0

Great app.The most thorough learning tool with hyperlinks on the market. Extensive and detailed..Speyer44Version: 8.60.3

NiceThank you translation in Hebrew to English it is very good, but it's shame that not mentioned in the God name only the Shechem יהוה😀. Thank you.Bennny64Version: 5.1

Great adaptationThis app is the perfect reading companion. Feels like yeshiva in an app. Seamless scrolling and reading with automatic footnotes ! Perfect.Tsayles0Version: 8.61.10

ShelfHow do you go back to the shelf?.ShimmywertheimerVersion: 8.60.6

Great start but needs lots of workLove it but needs to be updates ASAP, it’s very slow and very outdated..Moses148Version: 6.0.0

Great app, still needs workGot the app right when it came out, and I've been playing around with it for a few days now. This really is a great thing, and I see how this will revolutionize learning the daf in our digital age. The features are quite useful, and make learning an interactive experience. However, this app still needs work. It still freezes and crashes a little too often, and overall performance needs to be faster. I'm sure these issues will be solved in future updates, so as for now, great job artscroll!.ShueymVersion: 1.0

Incredible AppArtscroll has done a fantastic job with this app. One of the reasons I bought the IPad was in anticipation of this app and I am not disappointed. The ability to highlight a few words at a time and see the translation with nekudos and notes is invaluable. It also makes the experience of learning Gomorrah much more stream lined. For all of you complaining about the price/ the fact that you own a hard copy remember that this is a very different product than the physical book. Additionally Artscroll had to do some serious development to produce this app. Also, most consumers are not aware that Artscroll does not actually make much money at all per Sefer. It is very expensive to produce a high quality book. This is a great chance for an organization that has done so much for the Jewish community to financially reap the benefits of their labour. In short I have been inspired to learn as a result of this app. What more can a Jew want?.Jshapco2Version: 1.0

Unbelievable!This app beyond my wildest expectations. Sheer genius! Incredible job! All those who complained about the price should take it easy. It's a fraction of the printed edition price and has much more advantages. $10 a month is less than your daily toll fare to work. And the profits are a zillionfold. 30 gorgeous blatt of Gemara presented and explained clearly and beautifully! What more can you ask for! I'm sure this version made it affordable for people who never considered buying the printed edition. Way to go Artscroll, we're sure this is just the beginning, as amazing as it is!.Shimmy613Version: 1.2

Game changerThis app is truly a game changer. I never thought about doing daf yomi. I never thought I could discipline myself to adhere to the rigors of the schedule. This app offers a degree of flexibility, portability, and convenience that the possibility of daf yomi for me is a reality. Even aside from that, the level of explanation allows someone like me, not proficient enough to learn from a traditional shas on his own, to actually achieve a meaningful level of learning. Artscroll you have changed the way people in this generation can learn. Thank you.MjkurmanVersion: 1.0

Setting the StandardOnce again, Artscroll sets the standard, now with its excellent iPad app. The app splendidly brings the same fine quality as the printed editions to the iPad, where text can be easily increased in size, and where text will soon be able to be searched. It's wonderful to imagine a complete Talmud set in one's briefcase. And then, one can hope, the good folks at Artscroll will go on to add the Jerusalem Talmud, the Midrash, and their other fine products. May they go from strength to greater strength!.Bill DausterVersion: 1.0

Great Siddur!The Wasserman Siddur has combined the Artscroll Siddur's familiarity and accepted text and translation with Rusty Brick's amazing internet innovations for all manner of conveniences that assist one's praying. The only possible complaint could be that it has too much! But it does not feel cumbersome because of the ease of control to glide from one prayer section to the next and to split a page for side-by-side interlocked Hebrew and English texts. If the Anshei K'nessess Hagadol (compilers of our prayers) could see this fantastic siddur, they would kvell!.Active18Version: 4.0.1

Arts roll digital libraryGreat app- does what it says. I have vision problems and I can read this better than the large bound volumes. It's has a brightly lit background. English fonts can 250 per cent and the loshen kodesh page an be enlarged like iPad web pages. It's easier to follow a shiur w this app than a printed Gomorrah. It's easier to take your iPad than schlep the hard print edition. Also their customer serif ice resolves any issue to your satisfaction usually the same day.JudgemartyVersion: 1.1

App quitting after last update 10/13This is an outstanding app with excellent technical support. All the bug reports that I have sent have been answered in less than an hour, including one at 3 am on Sunday. It is a real pleasure to study the daf yomi with this app and the practicality of having over 200 pounds of gemarot in an iPad and iPhone is priceless. This app is, in reality, a community effort and only by contributing with the developers it will become a tool that will certainly increase Torah study worldwide. So, once you start using the app, send your suggestions and ideas to the developers. Having said that, after the last update on 10/13, the app in my iPhone shows the starting page when launched, but then quits..MMK110464Version: 2.1

ArtScroll Digital LibraryI just downloaded a few of my mesichtas for the first time to my iPhone (before I was using my iPad mini) WOW! I didn't believe it was possible to do on a phone. I don't even have Retina (I'm using a 3GS), so I don't go below 75%, and this is UNBELIEVABLE. They have outdone themselves. So now even in those situations where it is too inconvenient to carry around even the Mini, I can open up the phone and learn!.ArtScroll GemaraVersion: 1.5

Excellent AppI am really happy with the whole App experience. Version 1.1 is very stable with only a few small issues. Ability to zoom in and enlarge the commentaries is fantastic, the English side is very easy to use and it's also easy to highlight the Artscroll footnotes. App team is very responsive. Pricing options have become affordable, too. Looking forward to the next release!.NedNed9Version: 1.1

Very buggy but promisingI want to love this but it is so buggy. The setting never work in the drop down menu. There is a option to turn off "Elucidation". My assumption is this would turn off all the added or inferred translation but nothing happens. When I turn on to mark sugyas nothing. Perhaps I'm using the app wrong but don't think so. If they fix the bugs and I can turn off settings like Elucidation in the translation then I'm on board. Until then I'll wait this out for a much needed update..Phillip725Version: 1.0

Game changerThe ability to click on a word on the gemorah page and see the translation to me is a game changer. I can now review the daf without the translation and just click a word if I get stuck. I also noticed that I can add the regular artscroll footnotes to the popup in the settings. The app really needs instructions and has bugs, but this first version was really well done..Adam HurwitzVersion: 1.0

Great featuresGreat English only mode, I'm not so great with Hebrew - so I just turned it off. The app was a little slow on startup, but the features definitely made up for it! Looking forward to the new feature updates. Btw - I discovered that you can switch between Hebrew and English by tapping the book icon at the top of the page..Sammy BaerVersion: 1.0

Great Update for iPhoneArtscroll is listening...running smoother and faster....you can actually read it clearly from your phone....tech support is first class. BTW, the introductory price of 6.99 was for one month subscription, which you would lose after the month. The current monthly purchase stays on your device..M0ISHVersion: 1.5

Fantastic UpdateI started using the digital version with the beginning of this cycle and experienced the problems noted by others with navigating between views and especially with viewing the notes. The update not only fixed the problems, it makes the product even easier to use. Kol hakavod..ShlomozeeVersion: 1.1

What a Kiddush HaShemThis is truly a Kiddush HaShem. I am a huge Artscroll fan and a Rusty Brick fan. The two companies have put together one of the greatest Torah applications. I travel a lot and now all I have to carry is my iPad. This app is built for all level of users. I listen to a magid shir through iTunes while following the gemara in this app. Brilliant!.Ben TorahVersion: 1.2

Best app everI use this app more than any other. The updates are great, and when there is a sale, wow, jump at it. Waiting for the Tanak to come out! It's a tough choice between the awesome search function, and the hyperlink functionality, as to which is the best feature. You gotta love having the ArtScroll Talmud at your fingertip! Greatest app ever..JAD5719Version: 2.0.6

THIS APP WOWS !A fabulous app that can solve a lot of concentration problems. I have done an extensive research in this area. Use highlighting and colour coding. If your mind wanders away, the app will keep your finger inside your gemara. Well worth the price! I was waiting for this app all my life! Constantly being updated. Real good customer service, suggestions are welcome. TOP NOTCH GUYS! Keep doing a great job!!!!.Tzvi MVersion: 1.6.6

Artscroll Gemarah to goThis is the reason that the iPad evolved!!! This brilliant app puts the Artscroll ש"ס at your fingers - literally. No need to look at the English side for those strange words or that פסוק in ישעיה - thanks to popups the same finger on the גמרה can bring it up without moving your eyes - no need to keep finding the place on the other side. Also רש"י and תוספות (and anything else you want - set it in the prefs) will highlight with the appropriate גמרה - and if you want to see it in non רש"י script it's already there for you in the popup. The future holds the promise of hyperlinks - תוספות to their references, links to the רמבם, ש"ע and more. What the גדולים could do in their heads will be available to everyone. No need to take heavy volumes on vacation, in the car - it's all with you in the iPad (also siddur, chumash, nach and anything else you might need - see Rusty Brick and others) Spiritualize your iPad - now!.OsdocVersion: 1.1

A very good startA very good start. The app has had some minor bugs starting out and the developer has worked quickly to release updates to fix the issues. I really enjoy learning with the app over the printed ArtScroll gemoras. The only issue is obviously shabbos and yom tov. It would be excellent if you could download and print out the dafim that correspond to shabbos and yom tov..VhymanVersion: 1.3

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ArtScroll Digital Library Negative Reviews

Bogged down/SlowThis app would be a great resource but the ui is clunky and even running with the latest processor it looses frames just from scrolling and it late to respond and freezes a lot! PLEASE PLEASE PLEASE REVAMP THIS APP!!!! I would love for this to be my go to app instead of Sefaria but I can’t rely on this app to always work in most cases it clunky and slow and outdated please make it more slimline and minimalistic I have been waiting over 5 years for you all to revamp this app and still nothing! You remade your website and it looks great! Pleas please PLEASE DO THE SPO NOW!!! 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏.CharliesReviewFactoryVersion: 8.61.11

HorribleI’m really sorry, but this is just a garbage application designed with 75 year old boomers in mind given the large block interface. But it’s impossible for me to understand how they would weave their way around this ungodly maze of clutter with controls worse and less intuitive than windows 95. Everything takes a year to load, there is barely a way to log in and when you finally do there’s no way to log out. It’s 2025 people, get with the program and design something useable and user friendly my dudes..The Willi CPAVersion: 8.62.3

Needs major overhaul.Content is great but needs major change. It’s very slow and glitchy. Looks and feels 10 years old. Artscroll support answered me months later, and their response had nothing to do with my problem. Artscroll pls invest more resources. Especially if we spend over 1k for this content..Haim12394Version: 7.0.3

Great up until the latest updateI use the Kitzur Shulchan Aruch in the app, and when I go to scroll one part whether it be the English or Hebrew it scrolls all three. What ends up happening is the sub notes are not at the correct place.Gargir78Version: 7.1.2

Cannot remove accidental highlights!App support has already been contacted and didn’t respond back to me. There is no way to remove accidentally highlighted anything in the ipad app. The highlights remain permanent. It doesn’t take much for accidental highlights to happen. PLEASE FIX THIS ALREADY.LearningInLakewoodVersion: 8.62.4

Crashing in airplane modeIt crashes in airplane mode and would not open, and it has been doing this for months – please fix.Ktol77Version: 8.62.4

Great content terrible appArtscroll makes great content but the UX is the worst, making it almost not worth it. Needs a major upgrade just to be usable..MkoljVersion: 8.62.4

App crashes every timeEvery time I open the store the app crashes And I tried deleting and reinstalling the app.ChasidisherVersion: 8.60.6

App crashesApp crashes immediately after opening Version 8.00.EldodVersion: 8.0.0

It’s good butThe daf yomi isn’t updating, I’m waiting on the new available one. Pls help.Anskil fongerwareVersion: 8.62.4

Terrible app.I wanted to live it. But cannot is even use the Art Scroll seforim app.FlashGordon74Version: 5.2.2

2 Thumbs up!!!!!!!!Because it has been almost a year and a half since ArtScroll came out, it is very very tiring to hear "we are working on it" The app crashes several times a session. Yellow highlight disappears, needing to close app and reopen, sometimes several times. Claiming that you do not need internet once downloaded, many times, a window opens up, not letting you to continue, because, something related to internet is causing it not to open. An excellent tool for learning, but enough excuses. New update. when it crashes, it now crashes and shuts down the iPad itself. Also, when you advance the text, it stopped automatically advancing when you reach border. Great!!! Every update 2 steps backwards..Ashtt8Version: 2.0.6

Needs a lot of Work.I listen to audio shiurim on my iPad while I read along on the daf. Sometimes I pause the shiur in order to clarify a point or to absorb what the magid shiur has said. Each time you come out of this Artscroll app and enter it again, the 2 title screens are displayed which lasts ~10sec. This might not sound like much time, but there it is hard to keep you concentration on the shiur with the constant redisplay of the title screens. There is no way to restart the shirum and quickly return to the app to continue reading along. There are also many bugs in the app. For example, when viewing the Hebrew daf, if you do a look hold down of your finger, the app sometimes shows you the English translation in a balloon and other times switches to the only English view..Red_flyVersion: 1.0

Too Expensive For What You Get!In general I believe that Artscroll is overpriced. So take what I say with a grain of salt. That being said, I went and purchased a volume (Makkos) because my son is learning it in Yeshiva and I want him to be able to get ready for the upcoming school year while we are away on vacation. My first complaint is that while they managed to keep in EVERY dedication page and EVERY Haskama page and all the other non Torah material, they seemed to have left out the actual introduction section which gives an outline of what to expect in the Mesechta. It is referenced to on Daf 2a but nowhere to be found. Seems kind of sloppy to me. Also program crashed a few to times in the first 5 minutes. My recommendation? Wait until they work out the bugs and actually review all the material that is supposed to be in there. In the mean time you can download ובלכתך בדרך and their HUGE library for FREE. If you really need the English get the Italmud for a fraction of the cost (and you don't have to deal with Artscroll kissing up to all their donors by putting in endless pages of dedications for them ad nauseum)..Tony FriedVersion: 1.0

How Dare You!What's up with the price increase? I bought the full size ArtScroll printed version 7 1/2 years ago on the last cycle of Daf Yomi and signed up for the subscription when you first released the app for the iPad. You did not offer a discount to the people who spent thousands with you for the printed version and you raised the price of the monthly subscription in less than one month after releasing the app! There are no guarantees that you won't raise the price again. Would it have killed you to honor the pricing for existing subscriptions? How many people subscribed at the $6.99 price? Would this loss of income force you out of business or require you to lay off employees? Is it worth the ill will and bad feelings this move created? People have praised ArtScroll for making learning easier and more accessible to those without a Yeshiva background. I'm beginning to feel I should have spent the last 8 years and thousands of dollars learning to read the original texts. Thank you for providing the motivation I need for learning how to learn..SadscrollVersion: 1.1

Very poor, and costlyI have not written an iTunes review ever, but this app has made me. Crashes - The application crashes, and occasionally doesn't show any text at all. I constantly have to close the app and restart it, especially when learning along with a shiur from iTunes. Elucidation - The notes that normally appear at the bottom of a daf in artscroll are really helpful, but occasionally disappear in this app. I have to go to the full Hebrew daf and highlight lines to get the elucidation. But when the elucidation pops up, it sometimes blocks the Rashi. Poor. Slow - When I try to turn the page, which I can do by simply swiping my finger like I can do in iBooks, it is terribly slow. Additional Content - This is nothing new. If you have the Gemara in print, there is no need for this app. For one, I am going to wait for the Koren app. I will say that I am happy that I didn't buy this app. I tried the free sample, and I can safely say that I will not buy anything from Artscroll in iTunes until there are serious upgrades to the software..Newcombe, JonathanVersion: 1.0

The standard in Talmud and Siddur English translation, however the app needs work.I use this app on a daily basis for the Siddur and Talmud. The Talmud is expensive but essential. Much credit to ArtScroll for publishing their electronic version of the Talmud, I just hope they continue to develop this application to make it perform much better!.... And publish more of their books!! Also note this app does not allow you to copy and paste text, say for example you wanted to paste an excerpt into a word processor or email. Also the app is extremely slow and unstable in performance on an iPhone 6 so beware of running on anything less….SCHKRVersion: 4.0.1

Extremely Upset at Price IncreaseWhy the Price Increase - Just got the following email from itunes We've been informed that the price of your 1-Month Schottenstein Talmud Digital English Monthly Daf Yomi Subscription subscription has increased from $6.99 to $9.99 This is absolutely disappointing having committed to paying a monthly subscription fee andf then all of a sudden increasing it. What is to stop them from increasing it again in another month. And the month after that. I am sorry but I am upset because they advertised a subscription which would have cost over $600 and now changed it to almost $900. Sound like a bait and switch to me.Rae Rae KarVersion: 1.1

Annoying unskippable popupsIn this latest version the powers-that-be in their insulting and paternalistic ways have decided against implementing a working disable option for the Internet warning, and instead have just added an option to disable it for an entire week(!). Thank you so much, our most benevolent overlords! Instead of figuring out ways how to annoy your paying customers, why don't you work optimizing the program to speed it up so that it doesn't take 15 seconds to turn a page on an iPad 2? How about giving us an option to disable sponsor pages? Or at least to add back the close button which existed in the early versions. Review on the prior version: The annoying internet warning screen cannot be disabled in this version, contrary to what is written in the update details. Seriously Artscroll, can we at least have a grace period so that sponsor popup message only displays once per day and no more?.AnicebergVersion: 1.6

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