Big Fish Casino: Slots Games Customer Service

Big Fish Casino: Slots Games Positive Reviews

SeriouslyI’ve played this game for almost around 9 yrs and I’m stuck at Level 13. I will be at that Level forever unless I plan on going Bankrupt. They will not get another dime from me. When I first started you could play on 20mil for days now you can only play on it for 1-3 minutes. If you have a problem and you send a request to Customer Service they don’t read/listen to your problem they just assume your wanting free chips. They will send you a automated message back that says “we only give out chips once a week on Mondays refer to Email sent previously”. Then you have to send a reply to this Email and argue your point back and forth through Emails. I’ve done this so many times I gave up. Oh and they say they will respond within 24-48 hrs ya they do with the automated message but it will take days for a actual message to come. A major problem within the last couple years is that STALKERS are using this App to STALK you. I have had several men/women a day ask be friends on here and if you accept them they start saying inappropriate things, asking personal questions, and sending inappropriate pics. The only reason a person would accept someone as a friend on here is to have a gamer to play this game with. If it’s someone you personally know then that’s different. But don’t trust anyone on here because some are not who they say they are. Same with any internet site. This is a game not a dating site. Be Careful there are Stalkers and this game is very ADDICTIVE. Be aware the reviews in here that give 5 Stars are not real Also there other App Jackpot Magic Slots is exactly the same..LuckyGrl7373Version: 10.9.5

Aristocrat you should be ashamed.Aristocrat, you have beautiful slots at the casinos. Flashy lights and all, this platform is bringing down your product. I refuse to play anything at a real casino with your name plate on it. That’s how bad it’s got when traveling for my entertainment. First off, i rarely leave reviews for anything, but here it goes. I never thought big fish casino can get tighter then they were when i first started an account years ago but when aristocrat purchased the platform for nearly a billion dollars they made the slots even tighter. Do yourself a favor and stay away from this game. It is a scam and a rip off they use software to locate players with potential gambling problems. They prey off of those people. A lady lost over 400k playing this game and had to claim bankruptcy. This game isn’t worth the stress or the loss of time. Steer clear and don’t play their casino games. Maybe try one of their other games which aren’t their money makers but I’m sure their servers are slow because they aren’t a cash cow like big fish casino and jackpot magic slots. Maybe one day they will adjust and lighten up but i don’t see that ever happening, they will return the money they spent in purchasing from church hill downs inc. i hate to say i even miss them as owners and they were almost as tight but they would allow wins when purchasing. But aristocrat leisure, take full advantage of people with addiction and tighten the slots when purchasing. Lots of love to those battling addiction and know that there is always help. Now that big fish games is considered gambling in the state of Washington, they may institute gambling anonymous but yet again, i don’t see that happening..TinkerSpinVersion: 12.3.18

Long time playerI have played big fish casino for years.. even there other casino app as well. I do enjoy this one more but the jackpots are non existent. I have never hit one and I’m level 172. Betting max doesn’t make a difference unless you hit big which is very rare. I will say I have spent quite a bit of money on this game (not proud of it) because it is addicting and fun. But the wins are so few in between, spin 32 times betting 25million and never hit one thing. Not even a small 1million win. And the VIP status is a joke. There’s nothing that comes with that but having the store provide more coins, which you have to spend money on. And they never do the VIP deals like they used to. Then what’s the point of being VIP? I’m tier 9 on mine and it means nothing. A lot of ways this game could improve instead of constantly adding new slots. Make the wins higher so people can enjoy it more, also awarding jackpots to players who have trillions of coins is odd to me. And they aren’t even as active as the ones who ritually play and hit nothing. There are a lot of improvements they could make but I have complained once about the game kicking me out when I hit 4 haunted houses on wicked spins at 25million bet and they told me that there was nothing they could do and just gave me 50,000 coins for the “inconvenience” I mean I get more than that on my daily spin lol. But overall, don’t spend money on this game. I have learned my lesson and have actually taken a break from this app. But try it out without spending your money.Koreankitty89Version: 17.0.14

Best Slots machine app out thereLet me start off and say that this is my first review and probably will be my only review of an app. I cannot express how much boredom and time this game has killed for me.I’ve had many accounts over several different phones so it’s my number one time killer. This app is very well put together and has events to get the community involved. If you are looking for a game that has slot machine fun then this is it. The slots have good odds and run smoothly which can keep anyone glued to their phone. I will say this though, although the slots seem to be getting upgrades with sleeker slot machines and events to go with them being added very frequently, it seems as the developers have forgotten about their other casino games. The Texas Hold’em game seems as if hasn’t had an update in three years. It just looks clunky on the newer phone screens. I’m not saying it is unplayable but it does bother me a bit having two thick black lines on the top and bottom of my screen. I wish that the developers would take a little time work on the other games to make them as sleek as the slot machines. I would recommend this app to any and everyone whether your a beginner or seasoned veteran..Vivid napperVersion: 13.2.2

Addictive. RidiculousBasically this game is very addictive and it’s fun because it’s multiplayer. You can play while chatting with people. that’s why people play this game for years. Because you make friends. They make is hard to win and do well. They sell chips for super expensive. Actual money. So why you might ask, when you’re not considered “rich” on this game unless you have over 100 million chips do they sell chips for insane amounts of money? The answer is because people buy them. People spend incredible amounts of money on this game for chips with no actual real world value. A person could easily spend $100 in chips and lose it in a minute. But people are addicted to playing and buying chips. And so the creators of this game make that their main focus. Getting people to spend chunks of their retirement savings, kids college savings, grocery money, etc on fake chips with absolutely no value. There’s even other parts of the game which people mainly use to socialize, such as poker and blackjack. So they don’t even bother updating those games. Because they make money off of people’s addictions to slots. It’s remarkable, insane and ridiculous..Joetizzle123Version: 10.9.4

My overview of your casinoI have met very nice people on your site. I like the games. You remove quickly people who are very insulting. Your updates are good. Your win loss ratios per spins are lousiest I’ve seen. And that’s towards our loss. Your game gets stuck rolling and rolling. It finally stops or it goes back to your face page and I start over; I always loose my bet. When I go to the vault to get coins, I push the button and for some reason coins are lost. I manually keep track of my coins. This is the reason I don’t buy coins, and the fact that you don’t tell people what a coin is worth. I can go to other sites and win 75 million coins on a spin. A billion coins when winning a big spin. They give 350,000 free coins per hour. Your tiny pittance of 12,500 to get extra coins is insulting. Other sites tell you the value and I have bought coins and won. I would rather travel to gaming sites and get better odds. Yes, it’s a game of chance, if our odds are so bad people walk away. If you check your sites on our comment lines, people have called this site a joke and a ripoff. I have 12 to 15 friends I introduced to this site. They all left but one. Betting is our choice, but walking away from impossible odds is ours as well. Thank you..Wynd mcVersion: 10.9.6

LOOSEN UP PLEASEThe virtual casino is a fun concept. But it seems since it was sold the new owners tightened the wins & pushed the need to buy chips. If your using bill money to buy fake chips and keep loosing, why not go to a REAL casino and spend the money there? People are LEAVING Big Fish. Cannot afford to LOOSE REAL money like this. A win more often would boost morale. Read some of the profile pictures. Ppl are unhappy and leaving. If you chase them away, NO BODY has fun...😒 Today BF solicited me for a review. So they ARE LISTENING... 👏🏼👏🏼👏🏼. Thanks! I hope you loosen up the wins. It IS A GOOD CONCEPT and A FUN GAME... But prove it to the players BF.. *** I have the chance for a SECOND REVIEW. The players I play with are in quarantine now. So with less money and no jobs, a win for them would be huge. I’m hearing the same thing. Want to just leave. Stay for the friendships, tired of loosing, but buy buy to loose faster, they want to leave BF. What BF is doing is not inspiring morale. Missing an opportunity to show empathy during the pandemic. 😷 June 27,2023. My opinion hasn’t changed from last review. It was a small win & you immediately ask for stars & a review? Thank you but I feel the same. It is not as fun as before. Not compelled to play jours now..The FIRST DefaultVersion: 17.2.14

Very bad customer serviceThey never resolved the issue their game had in which I lost all the chips I had , second they take all your purchase in less then an hour and buying their packages is just a scam, don’t expect to win anything, if you join you will see a lot of bots joining and collecting chips which will ruin your table if you are playing with friends , big fish always pushing you to buy their packages even though you win nothing and get nothing special, their classic games are laggy and would take some chips and not compensate you if you win and some vip games you have to go up on tier to access which is messed up since you are force to buy in order to access everything in the game, lastly I see a lot of restrictions within their club program, people will only let you join their club if you are a spender which in my opinion is also messed up since this is a social game not a real casino and should not be based on money spending.Gmen200$$$Version: 17.0.14

Not fun anymoreI’ve played this game app on and off for several years. However, It seems that within these past two years or so, when playing the slots, it can’t be played for more than 3 minutes without losing all chips, or if a person is wise enough to catch on and move on to another slot after a big win (within 3 minutes), upon moving to the 3rd slot, the chips are depleted within that 3 minute window. The Moto is to “have fun”, yet it seems that people are made to feel like they have to buy chips just to have more time to play. It gets worst if chips are purchased. If chips a purchased, then they are immediately depleted after a few spins. All of these antics mentioned occur all while playing the minimum bet. It doesn’t seem to be much fun in that. I’ve played other “free” casino apps where these subtle antics do not happen. I know that I’m far from the only player that has noticed this, as it has been discussed throughout the clubs. Of course there are those who win many chips, so it doesn’t be made to look so obvious, but it’s more of an algorithm thing, meaning the game is set up to choose those winners, instead of it actually being random..Ms.reen269Version: 13.2.6

Playing for about 4 years(Edit. I’m still never buying chips but even if I did, its an app, not a real casino. I get plenty with daily and hourly bonuses and up to over a mil in leveling up. If you need more than that you are playing too much and need a life) Never bought chips so as far as game developers they probably don’t like my type. Also play the sister one Jackpot magic. Same but smaller bets. I find this game the most fun of all of them. I actually like that it is a bit cartoonish and not trying to be exactly like known slots. Each game has an extra. Like 3 bonuses or a shared pot, or special rounds, free spins etc. The timed bonuses come up enough that if you wait to the next day you have plenty to start with. After all more money is just more zeros and commas. Just pretend its more. What’s the diff? I’m not saying dont pay to play but if you do you can’t rag the developers. Any real casino you are paying for every spin! Besides that. I also have a life. If online that much to complain? You need other interests.JoslotplayerVersion: 11.2.0

Not a happy camperI have been playing for a couple months. I’ve spent more money on this “free” casino than I care to even admit but because I am exactly the kind of person this game is for apparently. The game app people are greedy and the prices for the small amount coins you get is ridiculous, but so is actually paying money to win fake money. The graphics and music are colorful and some catchy.. but sounds are on all the games are pretty much the exact same. It’s almost impossible to get a large payout because you need to bet high and when you do you never win and bonus is hardly ever there when you need em.. I play tons of casino slot games online. Lucky Win and Cash Mania are way better and you win all the time. I am not being a sore loser or upset Because I didn’t win a billion dollars- it’s too hard to level up and there are hardly any bonus games. Lighten up Big Fish— maybe try letting your slots win once in a while.. right now it doesn’t feel that fun sorry..All named are takenVersion: 10.9.6

Boooooo! 👎I have been using this app since the classic days. More than 15 years. I play the free play only and when I’m out of credits, I just come back the next day or whenever and play for a while until I’m out. It’s always been fun but progressively more stingy. In all these years I’ve never been moved to write a review until now. Big Fish has decided to pull the wool over our eyes (haha) and create fake profiles of people but they are just bots that sit at tables with large, very similar bank rolls and names to give players the idea big scatters are coming. Made to think you are at tables with “whales” betting big. All to keep you there until you’ve been bleed dry. Are you really getting that desperate BF?? With so many different gaming choices, it’s shocking you all would choose this route. I sincerely hate to say… after all these years of enjoyment, I’m no longer a patron of your app. Disappointing, to say the least..Uncle DolemiteVersion: 17.0.14

Ups and downs but goodLike most games, there will be winning and there will be losing. However, sometimes the losing in this app seems a bit too programmed and for too long at times. However, I think I’ve noticed some slight improvements… slight! What I like as there are, are the vaults and the amounts given as well as the daily wheel and the rare chips gift which, ever so often, only appears after you have lost all your chips or fallen so low that you cannot play any longer. What I do not like are some persons being rude or disrespectful and although they are reported, their profile avatar just changes to a black thing with red eyes and that is all… this need investigation. More Suggestions: The experience points could be doubled or tripled even, more often and, there could be more or better chances to win colossal, massive, enormous and gigantic chests based on game play, level or even gaming duration. Let us win more in general please! Is there another Big Fish app also where persons can win real money? If not, this might be another good idea. Thanks..Music sir!Version: 15.0.00

Yes i love this appThe company keeps a good job keeping the new games refreshed and interesting ! All the games are so different and have wonderful themes and ways to play. That keeps the games interesting and fun instead of always playing g the same thing like canary crush. I love how they come up with new ideas with the side activities like the sports challenge picking a team. The changes with the clubs are fun too and I like how the leaders get to make their own rules for their club like personalizing it. That makes the social part of this app fun and I’ve made life long friends on here !!! I’m starting to get to know my host and she’s a sweetheart I can tell she’s a true down to earth person and wants me to have fun here playing she respects me as a person and customer. Of course the only bad thing are the odds giggling but I bet everybody complains about that lol. I love this app and get excited waking up seeing w the next game, activity or etc is next. Thank you !.GoldieMBVersion: 10.9.3

How you become hooked by big fish1. You have to log on every 30 min for a small amount of free playing coins. 2. Clubs.... the payout you get once a week if your club does well is never enough chips to cover the “Crowns” your club expects you to earn so the club can stay in 1st 2nd or 3rd place etc. 3. After payout from your club they turn the “Win” way down. It’s difficult to win for a few days. Now you have no chips and 7 days to figure out how you will make your 30k Crowns or 100k Crowns. Legend clubs expect more than a million crowns weekly. So you either purchase coins or get kicked out of your club for not doing your part. 4. You think your purchase will last you... It never does. I have seen Chip Billionaires with 27 Billion and 1 week later they are down to 1 Billion. 5. After most purchases they turn the Win factor on big time. You will get some really wild wins that you never get when you don’t purchase. 6. The first month of playing its fairly easy to line up with wins and small Jackpots. I was in a Diamond club and the leader not an exclusive story said if she had all the money spent on chips she could buy her son an Audi. Another woman told me she was shocked when she looked at her iTunes purchase and she could have bought a smart car instead. I personally built 4 characters on different devices just to see if it always played the same good initially and amazing after purchase. I even never put money on one to see how that went. Long story short I spent around 4,000$ in 4 months of playing. Your choice... don’t say I didn’t inform you. ❤️.007AngelfriendVersion: 10.9.7

App is fine. Fun if you play it the right way.This app is fine. I’ve been on it a little over a year, and log in about once per night. I don’t play obsessively. After a few weeks of playing, I made a minimal purchase of chips or something just to get rid of ads, which worked. The key is to slow-play with lower bets in the slots. Maybe not the minimum, but not high. Over time, as you build your base, you can increase your bets. If you play auto-spin, just don’t make huge bets and do check on it every few minutes (and only some of the slots let you go very long without touching the screen, anyway). Over time there are cold streaks and hot streaks; you just have to pay attention to not lose your rear when on a cold snap. And getting too aggressive with bets when on a hot streak can backfire. Just stay consistent and pay attention. Without too many irreparable cold streaks and an equal or greater number of hot streaks, I’ve built up to about $110 million. When I want to just autospin, I do $50K bets on Lightning Wheel (my go-to slot). When I spin myself, I do maybe $125K unless I see I’m ice-cold after a little while. I think the only way to lose out is by being way too aggressive, blowing funds with big bets on other games (I guess if you’re good at hold em, have at it), or just not paying attention. It’s a fun way to mindlessly veg out while hanging out or watching tv..TerwillegarVersion: 10.9.2

Silly ‘extras’PLEASE remove the sliding ‘claim your prize’ alert on the left side of the screen. It blocks the view of the slot machine. Put it at the bottom or top…SOMEWHERE else. It’s annoying…even though you can close it, it’s never closed for long. ALSO…the tickets. If you give them to us, let us collect them but give us an idea of how to collect them in one swoop to get chips if we wish to instead of your players having to spend their time on the ridiculous games you offer. We EARNED those tickets and should be able to cash them in for chips…not taking us away from the slots we came to play. We USED to be able to do that years ago, but some genius somewhere thought it would be a good idea to waste everybody’s time. YOU’VE GOT GREAT GAMES AND I LOVE THEM, but these ‘side action’ extras are silly for those of us who come to play slots..IriesluvvVersion: 14.1.2

Why is it just slots now? :-/I don’t like that it’s just slots now — i miss when it was a full-fledged casino app that included other games, like poker and blackjack and roulette, etc. Why did that get taken away? Also, i don’t need constant emails to lure me to spin slots or somehow get back into the game; i come back when i choose to and the constant nagging is a major turn-off. I am also not enthused with the constant push for me to spend money on the game. Why would i spend real money for fake chips? I’m not invested in actually having a gambling habit and the fact that this is what Big Fish Casino has turned into makes it even more of a turn-off. Only reason why i’m being gracious with a 2 out of 10 for overall satisfaction in your survey is because at least y’all still offer daily free login bonuses and such…but overall, i’m still not interested much in playing the game since it’s changed..BgzorroVersion: 17.2.18

Good, bad, and frustratingThis app has its fun parts involved like Texas hold ‘em, blackjack, roulette, and their creative slots. But I’ve been playing these games for well over 3 years now and I feel like it’s bringing more frustrations than fun recently mostly on their slots. The slots have begun to be designed very well, however, there’s nothing different about the spin itself. All 25 lines and up, ultra coins, Grand, major, minor, minis... boring! Where’s the 9 line slots, the scatters, the ones that will give a big pay just by getting 5 symbols in one line? Start making some variety big fish! Last, the most frustrating part is I finally spent REAL money on fake chips. What a complete waste! Lost it all (45 million) in 90 minutes!! You would think they would increase your win odds for giving them real money? Nope. Big fish casino could be one of the best casino apps with a few changes here and there. Please take this as some constructive criticism not a bash.NoWorries322Version: 12.0.3

4.6 star rating?👎NO WAY this app gets 4.6 stars! Who is writing these false reviews? Look at Any other rating on the internet and see it’s 1.6 or less! The App Store needs to find a way to filter the Fake reviews and better inform Their public of the criminal practices of Big Fish! You will be disappointed immediately after you purchase when you can’t win like you did before you paid them. When you complain to customer service you will wait for at least a week for an automated reply which does Not resolve anything other than the fact that your stupid to pay them. Save your time, money and frustration and skip this Legal thievery,(which is unbelievable they can get away with it)! The attorney generals of our states need to down shut these these scamming Apps and protect consumers like we elect them to do..Really Red1Version: 14.1.2

Game of chance?I’ve been playing Big fish for over 6 years, member/co-leader of my club and met some fun people. I literally was sitting in the same room with one of my club members, when he hit a “bonus game”… I got a club member kickback for his bonus win BEFORE HE EVEN PLAYED THE BONUS GAME! The algorithm is fixed, and predetermines winnings before games are even played. Fun games, but DO NOT SPEND REAL MONEY ON THIS APP! It’s rigged, it’s not a game of chance. My club members have spent hundreds of dollars in real money to buy coins and gifts, but no more. Fun games to play, but do not get sucked into the scam… It’s too bad, because I’ve had a lot of fun on this app… When I contacted customer support about the issue, I got the standard “it’s a game of chance”… Well it’s not a game of chance, if someone sitting in the same room sees what you won before you even play the game. Sad really….Dac1361Version: 17.3.8

GreedyThis used to be a great fun app BUT….. Have played for years. The slots are fun but the wins have become nonexistent in the past few years. BFC wants you to pay a lot of money for fake chips then they turn off the wins. They say the odds are fair but I have come to believe they absolutely manipulate the algorithms against you. The goal is for you to buy as many fake chips with real money as they can possibly squeeze out of a person and in return hardly give out any wins to you. Therefore you must give them more money. The slots are fun and entertaining They let you win, get you addicted then, BFC pulls the plug and never let you win again. Be careful, they ask you to contact them but if you complain they just ignore you and basically refuse to address questions or concerns. Such greed ruined a good app.SgtsharkeyVersion: 13.3.8

CarolynI was able to watch videos for free chips for a long time and I made a purchase from the piggy bank the fishie saved and after that purchase I haven’t been able to watch any videos if making a purchase does that I will never make another purchase all my friends are able to watch videos when they have a game going on and in the top left corner where the three lines are when you tap it on there’s under inbox it says watch videos for free chips mine only goes to inbox before I could watch videos from a box by the reward center when I asked a week or so they said it was the way it is some people get free chips videos and some don’t I know purchasing chips changed something any help would be greatly appreciated Thank You.Clarinet 12Version: 19.9.02

Don’t buy, because you will never win!I’ve been a loyal player for almost 5 years. This was such a fun app. Yet when they changed owners it became about greed. They use to care for their players. We would get gifts during the holidays. We were appreciated. Now it’s all about greed. They changed the Tiers was 15 and when they changed it over I was Tier 11. Do you want to know how much it will take to get to Tier 15-16. My children can go to college for a whole year. That is ridiculous. The greed is ridiculous and they won’t let you win. They give out these second chance bonuses yet rig your game so you can’t win. Spinning 30 zeros in a row, is not rigging. A regular casino has better odds. It’s not fun anymore and they keep certain clubs at certain brackets. You can’t move up because that rig you players in the club also. It’s horrible, Don’t Buy!.4NM#6Version: 10.9.5

Big Fish CasinoI gave wrong review because I was a little teed off. This is a real fun game. You win some and you lose some. I really enjoy playing the game. Nice way to pass the time. I like playing the game and like the graphics. Nice way to pass the time when you can not get out. I still like playing the game and the new games are nice, but still waiting for the chips I bought and have not received yet. Love the games, would like to win more though. The games and graphics are very nice. Being as I can't get out due to very bad back the games are the next best thing to being able to go out to casinos and an otherwise enjoyable way to pass the time. I also like the new games. Love playing the games. The new games are nice and I won a few mini jackpots. Still enjoying playing the games. I just won $100,000 on the Big Fish Casino Easter Giveaway. Thank you Big Fish, I just won $20,000 free chips, thank you! I just won $10,000 free chips, thank you! I just won $10,Ooo free chips, thank you! I just won $10,000 free chips, thank you!I I just won $10,000 free chips, thank you! I like the game but cannot seem to progress any farther. It seems like I buy chips and then lose them. Would be nice to win and keep them, but I enjoy playing the game..NanagammaVersion: 10.5.0

Here’s what people need to doHere’s what people need to do about their chip buying habits: have some self control. Maybe call 1-800-Gambler, put your phone down, and take a nice walk outside. Big Fish isn’t forcing you to buy more chips. Neither is Lotsa Slots, neither is Huuuuge Casino, neither is GSN Casino or Slotomania. The fact that there was a lawsuit from a woman who says this game stole money from her is ludicrous. First of all, think about it. It’s a casino app, with any real casino, you can’t beat the house, number one. Also what goes through anyone’s mind when they just flush away real money on fake things? There’s actually a massive field of study behind it. Y’all ought to do some research. Anyway, I digress. I love this app, and I play responsibly, and i have a great time. Keep it up, devs!.Lester K ChaykinVersion: 14.1.2

Bull$hit!!!!!!!!I have to agree with every single bad review, no way the good reviews are real. Paying my hard earned money for fake chips with zero return in fun. Disgusting greedy Richard Craniums can’t even give fake chips back to keep you going. After I’m done with this review I will be deleting this spare money depleting app. I used to check in all the time and have frequent play but lately my money is just sucked up along with the fun. If anyone takes the time to read this, go with the bad reviews as they are the only true reviews out there. Believe me, I have lost a lot of real money only to give this piece of Bull$hit app “one more try”. SAVE YOUR MONEY!!! Go to a real casino and have real fun, you’ll get some of your own money back and actually have fun. PEACE OUT.TkvmadmanVersion: 11.0.1

SLOTSKeeps a guy busy on the down time hahaha.Jiggs•zVersion: 10.4.2

AwesomeLove it.HsjshaksVersion: 10.4.2

••••••Awesome game!!!.Ibtlee1972Version: 10.4.2

What HappenedI have been with Big Fish Casino for many years over that time had very minimal issues, but the most recent is I’m getting picked out of all games randomly and sent back to my phone home screen… I have tried everything in your articles and have now had to uninstall and reinstall the app completely I hope I don’t lose anything. What happened!.SusanemmaVersion: 21.0.4

Games seem to be fixed to favor big spendersAwfull of you don’t spend lots of money.CanikianVersion: 12.3.8

I am NOT enjoying anymoreI am an old customer of BF so my judgement can be quite honest all I do is buy chips and lose it in an extremely short time comparing it with other Game Center or even BF itself in years before.Nana1850Version: 12.0.3

GamesNice games but very hard to keep your winnings always going broke everyday.Brad&Sharon1986Version: 19.9.02

Jacks rateGood game I like it.Bexro69Version: 19.8.60

WrongedI emailed big fish to get help to remove my visa and they closed my acct for no reason after just purchasing again and won’t give me access to it..it’s so illegal.IdealbaklavaVersion: 19.6.02

RiggedTotally a rigged game no matter what Big Fish Team says. Bet really small and you get lots of wins. Bet big and watch your chips disappear because way less wins. Fixed algorithms. Don’t pay for any chips..PM85ALDVersion: 18.0.44

AwesomeBest slot app ever!!!!!.HuboeduboisVersion: 17.2.16

Being a Leader is FUN!The only problem I have is dealing with multiple Disconnections. The Club and Slot chats r a treat.Funding to increase the size of your Club and to increase the Challenge Bonus Coins is ingenious..Plasterer59Version: 17.4.6

Why the changeWhat happened to the card games now all I can play is slots.Cag9018Version: 17.2.16

Big FishA good game, but it would be better if it let you win more...all the money goes back in anyways..NonwinnerVersion: 17.2.12

Best game everI love the game so much.BrendanpeterVersion: 17.0.22

No Fun appLet your players win more often!! Stop rehashing your games that have minimal payouts.PoiiofghbgVersion: 17.0.22

ReviewI used to enjoy playing this game but the past few months the game barely pays out and doesn’t let you play enough to get enjoyment out of it. Very dissapointing!!!.Unsatisfied 7788Version: 17.0.22

Decreased odds.I remember years ago. The odds weren’t as poor. But if you buy. You sure do win more. So I don’t buy as often. Nothing has changed. If anything it’s worse. So I continue not to buy in. As many others have.Jo in CanadaVersion: 17.0.22

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 21.1.0

Big Fish Casino: Slots Games Negative Reviews

Horrible Horrible HorribleI would give them a negative score if I could. Big Fish Casino is a waste of time! They state the further you advance in levels the more difficult it becomes to win. Who in their right mind goes to play slots for the challenge. I surly do not! I play slots to win money or to hit a jackpot. If they are trying to mimic slots, which they are not, then the level of difficulty would be the same at all levels. There is nothing random about a game when it is programmed before you even make a bet. These games are preprogrammed before you even make a bet. These games are preprogrammed so you win less often, the amount you win per winning spin becomes less as you progress, and the further you progress in levels the harder it becomes period. Also, don’t be duped into thinking that you have won when the payout is less than your original bet. You only WIN if you get back more than what you originally bet at the beginning of each spin. Say you bet 100K and spin, after the spin is over the slot says you have won 25K. This is totally wrong; You actually lost 75K. You only win if you get back more than you bid at the start of each spin. Don’t give these crooks money thinking that you are going to win. If you give them money do so because you leisurely enjoy playing slot games to pass time, but if you expect to win something without having to pay any money out of your own pocket then you will be sadly disappointed..NashvilleTennesseanVersion: 11.1.3

Big Fish CasinoI’ve been playing for years. Sometimes I win most times I lose. That’s ok it’s fun. But I recently had a huge win during a contest the app promoted. I won 800 free spins I was so excited. Best win I ever had in 10 years of playing. But when I went to collect my spins the slot machine had vanished poof, gone. I thought it would come back. They couldn’t possibly be so dishonest as to steal my winnings. So I wrote to customer service. My email was acknowledged via auto reply. I’d hear back in 24 hours. Huh really? A week went by. I wrote again. I got a reply from a person. We’re aware of the problem be patient. Ok cool I’ll get my winnings back. Few days later, we’re still working. Then I’m told your spins are back. We’ll not exactly. 25 spins at a tiny bet amount. I keep writing. I’m told they are sorry and I’ll get my spins. Big technical issues but don’t worry. I confirmed “I will get my winnings? “ Oh yes I’m told. By now you can see where this is going. I never got my spins back. Finally someone told me the truth, after weeks of lying. They f****ed up and I was never ever getting back what I won fair and square. I’ve spent money on this app. Now I’m lied to and treated like dirt. Oh they have me some crappy little amount that made them feel better about lying to a long term customer. That’s the worst of it the lies. Everyone screws up now and then, just admit it. Don’t lie to me for weeks. I’m so angry and upset about a stupid game. But that’s it it’s a game don’t ruin it by lying..RedhededgrlVersion: 14.0.0

Fake, false and fraudulent FISH!I can't fathom how this app has anything higher than 2 stars as I would give it zero if that were possible. Been playing for years and it *USED to be a blast. Past tense since Churchill and the newest company bought 'em out for $900+ MILLION! More cash cow gimmicks are added daily to entice (con) you into buying bigger and better chip packages to up your VIP status. There is a sale every single day with bonus rewards if you play high end VIP games. If you engage your brain.... It's NOT because they're losing money, it's because they're making tons by gas lighting you into thinking they are being generous to you as a valuable player and want to help you win more. They want to be your *friend* and help you throw away your hard earned money that you may as well toss out your car window on the way to work. Please... Do yourself a favor and find any other game than this. Think what you could buy for your house or bills you could pay with ALL THE WASTED MONEY for nothing tangible. Don't get suckered by the high ranking stars as they're probably having employees write them. The number of players are FALSE! I have tons of friends on my list most of which have not played in a year -or- years and some have actually passed away but they remain on my friends list to make it look good. If you think for a second that you can beat this multi Million $$$ company, you're sadly mistaken. This review will surely be buried below all the bogus 5star ratings. RUN and don't look back!.Downtime game playVersion: 10.6.4

Worst money hungry App.Do not get yourself suckered into this app or their other App Jackpot Magic Slots. They are the most money hungry, greedy company I have ever experienced. All their updates are made to increase you chance at losing chips so you will buy more. The club feature is full of BF admins in the top teams so you will never get there but you will buy buy buy trying. The rich get richer (because they work there) and the poor just keep buying. I have been on this app for 4.5 years and their customer service gets worse every day. They don’t care about anything but your money. Find an app that you can really play for free on. I will be deleting this app for good. They started a new VIP reward program and sent me a message saying I was automatically enrolled. I was to get 117 mil chips from this new program. My balance was 64 mil. When I sent in a ticket they said oh sorry we made a mistake. Now granted I didn’t ask to be enrolled in this program and I can not decide I don’t want to do it. It’s made to only allow you one boost per week so you lose your chips in the first day and buy the next 6 days. Before this we could ask for a boost about every 2-3 days. Well I have decided this app is no longer fun and won’t be playing anymore. As I said don’t let them sucker you into their whirlpool of money sucking games..TightwadsVersion: 10.8.7

Huge Crooks, do NOT download, please!I do NOT recommend downloading this app! They are crooks! I have spent so much money to lose it in minutes! The same people win every day over and over! I am sure my account is flagged as a payer so impossible to win! I’ve never been over 60 million (after paying to get there) only to lose it within a couple of hours! I joined a club and have seen that only the same people win day after day who already have 100s of million/billion chips! Really, BF?!!! Are you freaking kidding me! I thought this would be a nice game to pass the time as I’m dying of stage 4 cancer to my breast, lymph nodes, liver and lungs since they support cancer research, but absolutely not, it just stresses me out worse which is the last thing I need right now! Wish I could give them a good rating as it started out really fun for about a week! I’ve downloaded a LOT of games to pass the time and this is by far the absolute worst, most crooked game I have EVER played! So sad, BF, I hope you go out of business and suffer a HUGE financial loss, you of all apps should! Shameful! Have a freaking heart and loosen up your reels! Games are supposed to be fun, not stressful! Also, note how they don’t respond to any negativity! They know what they are doing and their customer service is horrible! You’ll be lucky to ever get a response! Evil people! I hope they get what’s owed to them! I have played this app off and on for about 7 years this past few months have been absolutely ridiculous! You’ll definitely enjoy it and become addicted in the first week, but after that you will see what true crooks these people really are!.Dawn Key-BallVersion: 12.2.8

Bad Customer SupportThis was a good casino game but now they have introduced games with new functionality which wasn’t though through by the designers. Additionally, I don’t know how this new functionality passed QA (quality assurance). They recently released a new game called Midnight Midway which offers a feature called group play. If you are playing this game in a room by yourself and other players join the room the group function gets invoked whether you like it or not. I was playing this game betting 6.25 million a spin when 3 other players came into the room. The wheel that I had half filled and was replaced with a new wheel. Basically, I had no idea what had occurred or why. What I experienced was players betting very small amounts which meant the pay out at the end was very small in my case but for the players who joined they got a very good payout due to my bets. I reached out to customer support because if I already have a game in progress the game play shouldn’t change to group play just because other players join the room. It unacceptable for the game play to change when a game is already in progress!! Basically, I received no help from customer support. They said “If I don’t want to play in group play mode I should create a private room”. This basically told me they don’t understand my issue. Also, the programming is very poor. Over the last couple of months there has been numerous games that didn’t reflect the correct pay out amounts and this appeared to be random because the incorrect pay outs would move to other games the next day. By the way I have been a customer for more than 10 years and I’m at level 15 in this game yet I can’t get them to answer my questions. I’m very disappointed with how they handled my issue..JusgolfnVersion: 14.1.2

Biggest Scams EverThe review by Karma in October sums it to the T! Graphics and social is simply amazing. Now as far of the odds don’t even go there. They always compare themselves to Real Casino Odds but like I have said in my emails to Big Fish and to Apple they are not affiliated with any gaming control board (GCB), a search on Google will bring this “GCB, A gaming control board (GCB), also called by various names including gambling control board, casino control board, gambling board, and gaming commission) is a government agency charged with regulating casino and other types of gaming in a defined geographical area,* unfortunately, they are regulated by no one and earned over $430 millions in just 2017 ! All that without paying the GCB a penny! Now, if you complain to Big Fish that “it is only a matter of time until someone report them to the GCB or local news or starting a class action lawsuit,” they simply reply saying “ anymore abuse to anyone at big fish and you will no longer get tech support and that they will ignore any future emails.” I long the day of a major class action lawsuit against Big Fish. It is only a matter of time. So please stay away from this app if you plan to buy chips. If you have no intention in buying and just plan to play for free, you won’t get very far but at least you’ll be ahead..TroycityVersion: 10.5.1

Not fun anymoreI had no idea Big fish was sold. I’m constantly spending $10 $5 and nothings happening not winning. I recently was playing a slot machine in the last two weeks all of a sudden the slot machines is not even there anymore to get a jackpot here and there even get a jackpot as soon as you lose and don’t have enough to play they immediately jump up get more coins and real life money and no one’s winning. I’m just baffled the line game can steal money like that. I like to play, but I can’t afford it. I don’t even think these people care if you can afford it or not it’s something to do time type thing and if you win good if you lose, then they are looking for you to spend real money to keep playing and if you don’t spend money, you lose all the perks like 30 minute bonuses you will get a free spin behind it but now if you don’t spend any money, they don’t give you anything I don’t know what’s going on, but I know and I hope company like this with lotta money that can afford to buy this game look at us and say OK it’s free make it be free for real make it be free. We shouldn’t have to spend no money to play online like this when you get out of it..Cbaybee123Version: 17.2.12

Save yourself time, frustration, possibly moneyIll be honest, I've never left a review for anything in my life. Not a restaurant, product I ordered, game, or anything else. And I will be fair. The games are good -They keep you hooked. The tournaments and other “games” are a nice touch. But thats about all this game has going for it. Full disclosure, ive downloaded the game multiple times over a few years (reached level 110). It was fun early on, they had virtual horse racing which was a way to make a ton of chips if you played right. But now, its horrendous. The few slot games i play, I would say 8/10 spins are either not winners, or win less then the amount that i spin with. The other two, MAYBE 1 of them is a decent win. But if i wager 50k on a spin, and win 55 or 60k that does me no good. Also, the free chips “vault”, is pathetic. Theres no reason not to have them give a minimum of 100k with the 10-20% win rate per spin, which can only net you 5% winnings sometimes. Probably the 2nd biggest flaw, is the little trophies you get with opening chests. Now, i get its a game. I get they want people to keep playing to win trophies and level up. But for a trophy that needs 13,000 of the same one i find it to be a slap in the face to have a chest that you only get maybe 5 of that trophy. So you need to get 5 of that one trophy 2,600 times to level up. I would say that is not logical. I understand they want to make money, but they really are out of touch now. As an example, for the first time i had alot of chips yesterday, about 215 million. But i won over 1.5 billion. And as of writing this i am holding 5 million chips. Spin after spin after spin was nothing. Couldnt get a jackpot for the life of me. Just do yourself a favor and do not get roped into this game..WSA4590Version: 14.1.2

Bigfish you guys write your own reviews?I promise you no way is this rated 4/5 stars. In slot chat where ever I go recently players are complaining. Been playing since 2013. It use to be fun and a great social experience with friends. Then they introduced "clubs." That's when Bigfish really started to go downhill. Think of "clubs" as another form of odds. As of September 2017 you will not win before on or after club payday. Club payday is Tuesday. So no hits Mon/Tues/Wed and weekend are even worse Fri/Sat/Sun. Out of the whole week you have Thursday to maybe hit. I have reached above player level 1063 yesterday and have spent thousands on this app. It's depressing and addicting. I know I need help, but they continue to take advantage of their customers and give two cents about them as well. On my fourth week straight of being broke struggling in Snowday with squatters. If you really want to get a kick, "GOOGLE HOW MUCH BIGFISH MAKES ANNUALLY OFF THIS APP." You will cringe! I would post it on here but they would delete my review. As they deleted my status when I said how much they made. Greedy...greedy...greedy. Run from this app, not worth the time and PLEASE never spend a single penny on any online casino/gambling app..Nate.Doyle.MNVersion: 10.4.2

TrashSee title. This game is trash. Negative 1 star. If you like to lose, this is the game for you. Wins are rare. And when you do get a 'win' it's usually significantly less than your bet. Seems like the developers are too focused on pushing out regurgitated slots with a different name/theme. A reskin of another slot. They don't care about user experience. They also have the little side games where you can get additional chips by winning a certain amount of chips. "Bet a total of 17 million chips"...the reward? 5 thousand in chips. Seriously? In order to bet a total of 17 million chips, expect to lose at least double that. And then to receive 5k? Trash. Not worth it. And that's if you're lucky enough to even get close to the 17M. Scatter games? I just got done playing the Aloha Fortunes scatter slot. Took me over 100 spins to get a scatter. The odds are severely against the player. They are fake chips! Let your player base win once in a while! But they do this in hopes you buy chips, which is a complete waste of money because you'll lose it all within minutes and you get a small amount . Don't waste your time with this abysmal game..No more spinsVersion: 14.1.2

It’s not gambling, it’s robberyUpdate: To Big Fish sympathizers, this app is now illegal in the State of Washington. Let that sink in for a moment. This app is predatory, period. Gambling is regulated in most states to give a certain level of payout. However since this is simulated gambling, there is no regulation. This game is averaging about 30% payout for me compared to 90+% payout mandated by most gambling regulations. It’s illegal if this was real gambling because the payout is too low. Simulated gambling is arguably more dangerous than real gambling because the user wagers tokens bought with real money but with 0% chance of cashing out. When the payout is bad, the users experience all the downside of gambling (lost money) with zero upside (no way to recoup the money). I hope Apple, Google, and the governments comes to their senses and realize this needs to be regulated. It’s currently the Wild West and Big Fish is robbing all users blind with zero oversight. Regulating gambling while Big Fish robs people with no oversight is akin to regulating alcohol and turning a blind eye to the meth epidemic. I hope the executives cashing in on their bonus realize they’re cashing in on corruption money. There is a special place in hell for those with no conscience..EijhVersion: 10.8.5

HORRIBLE OddsI suggest that you don’t buy chips. You only win after you lose a lot. It’s like if you hit a big win they take it all back quickly and of course it seems suspicious. I would say 95% of the times that I had a big win it was after I lost a lot. A big win usually doesn't even bring me back to even. You can go 40-50 spins and get only 2-3 wins that is bigger than what you bet. I understand it’s a casino and gambling but unlike a real casino you don’t win real money. So for that reason this app should have better odds than a real casino. They can’t lose lol. Just very greedy and they feed off people addicted to gambling. They really should be ashamed. Just think about it. You are spending money on real poor odds for what? Just to win fake chips. Imagine this company laughs every time you buy. Think about what you could of done with the money you wasted on this game. If you live in a state that allows gambling then download a real casino app with slots that pay real money. If you are going to spend money then at least with real casino you can win real money not fake chips. They are probably legit too.NameUsedVersion: 17.0.14

You’ll be disappointedTrust someone from experience whose spent thousands on this site. This is one of the biggest scam sites I’ve ever experienced. After spending 100$ today and receiving nothing I figured I’d finally write a review and hope it saves someone else from being scammed. These slots are some of the tightest and they also target spenders ( me ) with heavy losses after a single big win in hopes of chasing . I’ve yet to once go to bed with any chips in my account after spending heavily and I don’t bet that large either. Considering what you can bet I’m not even close to a big better. But still, every night I go to bed broke. Also, beware if you write in to them and write something they don’t like, they’ll ban you and you’ll lose all your progress from spending and be forced to start over. I’m giving a 2 star because the games can be fun if you’re winning ( rarely ). Otherwise you’ll be slapping yourself for spending ( the freebies are so small they give ) you’ll have no other choice if you want to play. Avoid this at all costs. It’s a scam. I promise you..Brewer famVersion: 18.0.34

Not fun anymoreI’ve been a loyal big fish casino player for 6 years. The past 6 months have sucked so much. First off, when I first started playing they didn’t have the VIP system. They had classic slots, none of these 25 line slots. They slowly started changing it and good payouts became non-existent. The VIP program was great though because your bonus was pretty good depending on what you spent on chips and it wasn’t impossible to reach higher VIP levels. They’ve gotten rid of every single classic slot on BFC. If you’re lucky, you still have access to them. I don’t anymore.. I don’t know if it’s an apple thing or what? My mom who’s been playing the same time as me, has access to all the classics. None of the slots EVER pay out anymore. You’re lucky to get 5-10 spins out of one slot game before you’re out of chips. And the VIP program requires such a ridiculous amount of points to advance levels now that it’s not even worth it. You have to spend $1000s of dollars to even get anywhere on it now. I love BFC. I’ve been playing for many years but I wish they would rethink how they’ve changed this game..3DG4LIFE!!!!!!Version: 12.0.3

Be carefulThe game is a scam, run by a company that has lost its way and lost why it is successful. Loyalty has been lost and they are loosing lifelong players daily. Do not download this app. They pray on people that buy and spend money. My recommendation if you choose to download this app is never ever pay a dime for play. They slow the games, and time the play. They incentivize through group play, pay a bonus and the same day as payout make the games so tight you loose everything. They profit from a free app, and they are a for profit big company now, never forget that. They will take every dime you pay, and give back an average of one penny to every 5000 earned. Proven! They have the BEST casino games, but they have lost their way. Lost sight that it’s a free app. Recommend you never download and if you do never ever give them a penny of your hard earned money. 100% a rip off 100% scam. Take it from someone that has been playing and paying for years. I do not recommend you download this app. The only good thing about it is amazing virtual friends and banter. Choose something else..BF fan, but BF lost its wayVersion: 18.0.8

The clubs make it worth it..Don’t be fooled by the hype of this casino app. I’m a real person with a real review. I have played this app for 3 years and use to love it. You would lose, but winning happened often. You could relax and spin having fun. Now the last year you spin and lose, some buy chips with real money which is lost quickly. With this casino app the only perk is the people and clubs. Clubs help you sometimes giving you chips to spin with, it’s a great way to socialize and get to know people. Sadly most are upset complaining they lose all the time, and are addicted which caused them to spend to much hard earned money. Do I still spin? Yes... I collect the daily bonuses all day and spin in the evening. I talk with my friends in the club, and I get frustrated when the coins are gone quick. If your thinking about downloading this app.. please do not get addicted because it will break you. There is no spinning or betting system to figure out.. your really better off driving to your local casino and losing your real money.. your winning chances are way better. I hope this helps..EnchantedpoetVersion: 11.2.2

Casual player reviewI’ve left maybe a handful of reviews ever in my time, and most of them had some kind of incentive. This one is a true review- Big Fish Games Casino is a Casino Game thats free to play and offers in-app purchases for chips, gold bars, and vip points/packages. As a casual player I’ve made it to level 74, and am still vip tier 2, and the vip lounge is not unlocked until vip tier 4. I believe the tier experience rate is far underrated and should be improved. This is a fair statement/suggestion because vips are offered and advertised to have lots of great bonus features and are, “easily unlocked with the purchase of a package.” Pay-to-win. This leads me into odds and pay back ratio of certain games. Many, many times have I gone bust, and once you’re bust... that’s kind of it. There’s a few options- Buy chips for for real life currency, check any club bonuses/friend bonuses, (club bonuses are amazing by the way), check vaults, and any raffle tickets. There is also a website sponsored by big fish casino that gives out daily links to mobile & pc players for free chips. Most of the time these bonuses are 50K chips which is a nice addition. Other than that.. it’s wait for one of the aforementioned to be ready to claim. (HUGE shoutout to Freedom Club One, amazing people who offer advice on the best tactics as well as offer boost rooms to help players with chip count. Recommended bar none.) Payout ratio should be changed. Aside from this, the games are fun! And a really great variety featuring MANY slots, horse races, video poker, Black jack, roulette, and more. Social aspect is fun too, some nice folk on here. However use caution when contacting any person over the internet and never give away personal information. Overall, worth a try. Pay ratio needs to be looked at. Same with vip benefits. Clubs are awesome, if you decide to play this circus, join Freedom Club One. Cheers..ZandarisVersion: 11.2.3

It's all true1 month ago I was looking at this app, reading all the reviews especially the low rating once to see if it's true or not. I thought most of it were over exaggerated. But it's NOT. This game is a big cash grab. They want you to spend a lot of money to upgrade your VIP tiers which is basically how you make most of your income early in the game. Otherwise you'll have to slowly grind out the VIP tiers yourself by spinning which will take forever. Cause first of all you lose 80% of the time. I had 5mil chip once and decided to bet safe and go low ball and only spin 25k. You would think that I wouldn't be losing too much but that is horribly wrong. I lost 4 mil in a blink of an eye. Betting only 25k. Ridiculous. And of course once you go bankrupt - tadah. An offer to buy chip comes up. And these "limited time" sales are all BS. They appear very often that they shouldn't even call it limited time offers anymore. Overall verdict: if you want to get far in the game, prepare your wallet. Only catch is- you don't actually win any real money throwing money at a virtual casino..Kurokiba97Version: 10.4.2

More and more disappointedI have had this app I believe for almost 6 years. Have made, in my opinion, a ton of purchases. Spent well over 3k on fake chips. I used to enjoy the game. I felt it was fair and when you lost chips you could build back up. Now not so much. I purchased $50 worth of chips in January, and didn’t have a single big win and lost them quickly. I don’t stay on the game typically if I’m on a losing streak and have yet to get any big wins. It’s absolutely ridiculous! Honestly I have always been more apt to purchase if I was winning. I am tempted to delete the app but I enjoy my club. I have been harassed on private conversations using this app as a dating sight. Wasn’t until I finally had to say something to the developers that they blocked these people. Honestly DO NOT DOWNLOAD unless you are willing to fork out some money. I have much better odds on my trips to Vegas every year and come home a winner EVERY SINGLE TIME! I would rather donate my money to a charity then waste it on money hungry app developers!.Pvp3871Version: 10.9.6

Nothing more than a scam.I've been playing this game for a few years now which was introduced to me by my dad which loves to play bigfish casino, we even made a club together. Anyways, the reason why I'm giving this app 2 stars is cause they will get you hooked and then take your chips back instantly, I ain't complaining though cause I get my chips by squatting and betting low which takes time but having them take it back within minutes when it took you hours/days to get those chips really gets you worked up as if they could care less and only want your money. We used to win all the time before the new owners took over winning close to 500m on a daily basis and now we're lucky if we can get a few million to play. It's nothing more than frustrating and sad cause this is one of my favorite games and used to help with my depression but now all it does is make it worse. I'm poor in real life and on a game, the chips ain't even real so why be so greedy giving them out. ANNOYED..Katie827262Version: 11.1.0

Did like the game until they cheated me out of chipsSo, as far as games go, I like it a lot. The visuals are great and the slots are fun. I spent more money to buy coins than I want to admit to myself when I ran out. At the end, I didn’t mind because I was enjoying myself. I liked also the sense of community I had with other players from around the world. In my opinion, it is superior to other casino games out there. However, I won a mini jackpot about five days ago. It was 4,500,000 coins, plus whatever the line was going to pay out. The mini jackpot got stuck. It ended up not giving me any of my winnings. I did what I was supposed to d: I immediately contacted technical support and requested them to fund me my winnings. I gave the precise time the game and the amount I was supposed to win per their instruction. I received an automated message that essentially told me that it was a connectivity issue on my side, so sorry. It said if you have any further issues reply to this email. I did immediately, and said “I want my chips, are you going to refund them to me?” It has been about three days now since I have received zero response back. I am taking that as a big fat no. I will not spend another dollar on this game. There are other games that I have played in which this has happened, and they immediately corrected my account within 24 to 48 hours. I don’t like being cheated. I don’t normally write reviews, the buyer beware..Aber1210Version: 10.8.6

Ain’t What It Used to BeI used to Enjoy Big Fish Casino when the slots were looser and there were frequent bonuses. They used to include a generous bonus of coins in emails but that seems to have stopped too. I can’t recall when the generosity stopped but I notice from others’ comments that they too have noticed BFC has become stingy. Also some people have become emboldened by their anonymity and they harass players who they feel are too rich to be conservative with their wagers. BF needs to be better about identifying and permanently blocking their IP addresses, not just their nicknames. I can’t see BFC being around much longer with their current stinginess. There are plenty of slot games to choose from. Pick one where you can win jackpots now and then. BFC isn’t much fun anymore. I only play the slots so I can’t review the card games. The slots are realistic but the fun of winning big is VERY RARE. Even the slots in Vegas are “looser.”.DonalynVersion: 19.9.02

Hate this rigged gameRigged game never pays out. Pretty bad , all they want is for u to buy and buy.wouldnt recommend this joke game..Sabres12345678Version: 12.3.8

Owners are crooks and game is totally rigged.People this is computer controlled! It completely sucks! Do not spend any real money on it! Ban you from facebook if you inform people of the big fish company ripoff! Control your game and give you, honestly 98% zeros. Spun 24 times today and got 1 hit! Would give it no stars if possible. Beware! Read their Facebook page before you download and spend real money. Probably 90% negative comments except when people are sucking up hoping to win one of their contests. Worst payouts in all casino apps! 20 to 30 zero spins with a couple of small payouts! Spin 50 or more times and no scatters. If you give a negative opinion on their Facebook page you will pay dearly with all losses for months or they will ban you from playing. No one is that unlucky but you will be. Majority of spins yield nothing but a big fat 0! Daily bonuses are smaller. Rewards are less! Never get ahead without buying and quickly losing coins! Games are suppose to be fun! Never thought I would recommend everyone trying "Hit it Rich" "Double Down" "Double U" or if you really want a slot that does not show greed try Born to be Rich"..Alive Again 13Version: 13.3.8

Stay away ... far awayGreat graphics and fun play. But ... they’ll give you a bunch of big wins in the beginning to hook you. You’ll think “Wow! A slot game that let’s me win.” But very soon, you’ll lose and keep losing and they’ll want you to buy chips. I’ve seen the algorithm for this slot app - it is definitely not in your favour. Stay away from this one folks unless you don’t mind spending a ton of money for a little bit of fun..TankAaronVersion: 12.3.18

Worst slotsWorst slots ever !! No wins , you lose a lot and expect to buy with no good returns ...better off at a real casino we’re odds are better !! Deleting soon!!.CanuckBFSVersion: 12.3.18

What a piece of crapSo many fake reviews in here!!! This is a terrible money scamming game. DO NOT BUY anything from them you will only lose it all. Another F in “free casino” apps..VancouverMikeVersion: 12.3.18

UnfairIt is supposed to be fun but lots of spin loosing than winning until you can never play because you loose all the bet..JaizalynVersion: 12.3.18

This App is Brutal!You can never win in this game. It’s just like a regular casino....don’t download this App..Tem1000Version: 12.3.18

FN CRAP!This app is a FN JOKE..... constant purchasing and never pays out! F U BF.... don’t waste ur time on these games not worth ur money.... I go in to de stress after a long day of work and instead u get more stressed and annoyed with the constant FN ZEROS.....7noodles7Version: 12.3.8

Total Rip offIf you choose to spend money in order to play longer then you will lose more frequently. This strategy by the owners makes them a lot of money and leaves them with a lot of angry ex-players. Too bad - it used to be fun!.{Mand}Version: 12.2.8

Reed thisDisgusting 🤮🤮🤮that explains everything about big fish & jackpot magic slots app.GyztVersion: 12.0.3

TerribleThis app is a joke Literally go for weeks without winning anything big Just takes your money hoping you buy coins from them It’s fixed What a joke.Drummet1960Version: 12.0.3

Never, ever winCan’t win anything..JaneCat54Version: 12.0.3

Time between winsWhen you decide to take my chips you take them with no wins while I’m loosing. It’s just 0’s until it’s gone. Super annoying!.SovdiVersion: 12.0.3

Hahaha what a scam!I can’t believe this is legal. A future lawsuit and some jail time coming?.WillywoodsmanVersion: 21.1.0

No real money for fake chipsCe jeu n’est qu’une pure oerte de temps qui cherche seulement a vendre des fake chips, mieux vaut telecharger un vrai site de pari ou l’on peux gagner de la veritable argent.Maudit batardVersion: 19.9.02

Garbage game , omelets liarsWow all the bad comments are so true about this garbage game.Naked Zombie #1Version: 19.9.02

1 win every 52 spinsIf you like those odds, this game is for you. You can tell they are just trying to bankrupt you so you spend real money on chips. And if you like games that are dependent on random bonuses that the company controls, you will love this game too. Nothing like never getting a bonus and losing all your chips..TonkatsumanVersion: 19.8.38

Don’t trust this appThis game just scams to take money from the people and westing the people time.Ravyar9Version: 19.8.38

Rate the appCan’t win nothing even in the other jackpot magic app. No fun anymore..Can't win muchVersion: 19.8.26

I never win anymoreI have been losing all the time. I’m not having fun anymore. I see people winning billions while I struggle to even win 1 million. I’m Thinking of deleting the game because of my constant losing. Don’t waste your time on this game cause you will be disappointed.Nikki Nikki nine doorsVersion: 19.8.8

Does not workTells me no connection check your internet My internet is fully working....MCDuggle2012Version: 19.8.8

Big Fish is a scamBig Fish makes sure that you constantly lose in the hopes that you will purchase chips. A big scam!.ShruboliVersion: 19.8.8

Tough to enjoyFinding these slots arent paying out like the used to waiting for extra game sequence that just wont come, chests that dont show up and meanwhile i just keep losing my ante..EscholpogVersion: 19.8.2

No more winsI have played these slot games for years. It’s been super enjoyable but over the past year the wins have decreased to almost nothing. I will spin and spend millions of my funds and never even come close to winning. In the past week I have had two bonus plays where I have either won just my initial bet back and the last time on 6 free spins I came away with zero. These slots are no longer fun..Dissapointed9753Version: 18.0.44

Don’t win nothingDon’t win squat.Crunchy MeloVersion: 18.0.44

HorribleAnybody who spends their time playing this game is ridiculous. Get a life..Fart knocker2019Version: 18.0.40

Not happyMy account was banned for no reason. Never talked to anyone or did anything other than play the games.AllegraIIVersion: 18.0.34

Cant find BlackJack, Roulette or Poker HELPI feel like I’m going crazy i cant find the table games in the Lobby. It just shows Slots and VIP slots..Lel mlg 360 no scopeVersion: 18.0.8

Business ownerSpend too much money buying BIGFISH chip with no grand jackpot BIGFISH is a ripped off casino.Cathy38432Version: 18.0.8

Really Bad RNG!Bad Buffalos 70 spins and not 1 free games. Didn’t take long to delete this FUN app!!! ☹️☹️☹️.Ricardo1949Version: 18.0.8

They just want your moneyTake take take is what big fish does. I do not recommend this app. As soon as you manage to get chips they make it so you lose. If you participate in reviews of games or playing you are guaranteed NOT to win anything for weeks..PeriodpantysVersion: 17.2.12

Not happyNot happy with anything on this game in the last 6 mths. Feeling like it’s a rip off and I’ve been playing for years!!!.Bexter 3000Version: 17.0.22

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