HelloTalk - Language Learning Customer Service

HelloTalk - Language Learning Positive Reviews

The absolute BEST app for language learnersWhen i tell you i NEVER write reviews i mean in my entire decade of using the App Store i have never felt strongly enough about any app to even consider writing a review but this app is honestly better than any app out there for language learning and i have used them ALL (the money costing ones too). it’s literally a form of social media for people who want to learn languages! like, i don’t know about anyone else but that is my dream come true. you can set it to show you people in your general age range too which is awesome because you’re socializing and talking about things that are relevant to you while also becoming more and more fluent in a language. i swear I’ve had the app under 24 hours now and i’ve learned more words than i think i’ve learned in total from other apps. even the actual lessons are interesting because they’re immersive and teaching words that you are interested to learn using scenarios you will actually find yourself in. and that is coming from someone who just listened to 20 minutes tops of lessons in a language i’d been putting off learning for years! and i DESPISE studying! it seriously feels like a weight has been lifted off my shoulders especially now that i have something to do that isn’t frying my brain while i’m locked up in my house for quarantine. thank you so much to whoever thought up such a marvelous concept!.Madeline (@halycons_)Version: 3.7.7

A Good Intro and Good in TheoryIf you're looking to expose yourself to more native content or speakers in a language you're learning, this is a great place to start! But actually finding solid advice and explanations is much harder haha. I'm learning English > Japanese so my experiences may not be universal among the community, but the user-base as a whole could stand to be far more critical when giving feedback. People will let small mistakes slip through and give learners a pass despite the fact that what they are saying IS incorrect, probably to try and seem polite. And I've seen more than a few people giving straight up WRONG advice- mostly non-native English speakers explaining English to others, but theres been a few native speakers who explain things poorly or give incorrect feedback as well. I think the moments feature is really hindered by the inability to edit comments or corrections after you send them, and the way comments are ordered under posts can be really confusing. The fact that you can't reply to a comment, only tag them in your own under the same post, is mind boggling, especially because they're in reverse chronological order. There's also no way to "downvote" other peoples corrections in those instances where they're giving the wrong advice, which can lead to misunderstanding and misinformation. You basically just have to take all the advice you get from this app with a grain of salt..Leigha BabineauVersion: 4.4.3

The best app on the App Store in my opinionIf you are learning a language, this app is a MUST have. Not only will you learn the language that you’re studying faster than on any other app, but you’ll have fun in the process. You’ll forget you’re even learning a language it’s so much fun. Because of this app, I now not only know how to speak German near fluently, but I also have made some of the best friends I could ever ask for. Ultimately, that matters to me more than learning any language. I also mentioned this app during my college essay. This app helped me grow as a person and broadened the horizons for me in terms of new friendships, a curiosity to explore the world, wisdom and linguistic knowledge. The essay was recently returned with an acceptance letter. I owe it to Hello Talk. I was recommended this app by one of my classmates who was using it, and I decided to give it a try a few weeks later, without too much excitement. The days that followed were some of the most productive, fun and eye-opening of my life, I swear, this app is awesome. Even now, one of my best friends in Germany and I laugh about how boring life would’ve been had we not downloaded this app at the right time and had never even gotten to say “hallo” to each other for the first time hahahahahaha.Pewdie111Version: 4.2.0

Overall good!I have used this app for over two years now. I think this app is a great idea, and overall implemented very well. I use Hellotalk to practice Japanese, and find that overall people are courteous and honestly want to learn. I quite like the Moments function, and in my experience people use it to share pictures of where they live, or ask many people for language corrections, which is great. Now, there are many superfluous posts like “ Please teach me English!!!”, but I think it is a small price to pay. I do wish that Moments allowed for video posting, though. Many times there are short clips of concerts or scenery that I would love to share with people. As for sexual harassment, whenever it has happened, it is generally handled quickly in my experience. However, I do know of a few notorious people that keep rejoining the app despite being blocked many times. There is not much that can be done for those people, but hopefully they will learn someday. There are some people that are more interested in finding a foreign girlfriend/ boyfriend, but it is easy to find these people and kindly decline or misdirect them. I have had this issue on an off, but sometimes my app will show unread messages, but I cannot see them. Before I would have to delete and redownload to fix it, but as of today when it did it I was able to fix it by closing and reopening the app. It isn’t a huge inconvenience, but a bit annoying at times..DommiArtVersion: 2.4.4

Absolutely amazingI’ve used pretty much every language method, tool, and book out there, and while some have been very good, none compare with HelloTalk. I joined ten days ago and think I’ve spent more hours studying than in the previous two months. For example, I’ve already done six hours of zoom chats, when until now I’ve only done an hour a week because tutoring is so expensive. And the only reason I haven’t done more is because I joined right before Christmas and got busy for a few days. Part of the reason the app works is that people keep talking to you. It’s too easy to put an ebook or Anki or LingQ or whatever on your phone and promptly forget it exists. I was concerned when I joined that there might be a lot of creeps and weirdos using it as a dating site, but out of 217 people that have visited my profile (in ten days!) only two were obnoxious and their accounts got deleted soon after, so HelloTalk is doing a really good job keeping it clean. You’re basically guaranteed to find at least a handful of normal people you hit it off with and talk to regularly. If you haven’t guessed by now, I’m really impressed with the app and can’t recommend it highly enough..14911776Version: 4.4.4

Best language app for learning Russian and Mandarin ChineseI can not say enough good things about this app, especially as it applies to Russian and Chinese (which is rare in terms of language apps). I really think it’s the best thing for language immersion next to actually living in a different culture. Hellotalk actually makes me motivated to practice everyday without noticing I’m doing some really hardcore studying. The social media platform, group audio chats, voice recording so I can hear myself and native speakers talk, watch live classes, high quality lessons, and the ease at which you can look up words and grammar HelloTalk has improved my language skills more than four years of college classes... Plus I have made some very meaningful friendships through the app. Suggestions: please allow photos in comments; if possible allow for opening comments, photos and translator while doing audio recordings; and improve navigation to messages and notifications (after looking at mine or browsing other moments and users’ pages, I always have to hit the back button a hundred times to get back to messages and lessons... am I missing something on that?) Hope this review helps..BodhizinkaVersion: 3.6.8

Love itI love it no complaint it’s not anything bad but I would like some help because I had this app a while ago and I deleted because I wanted to get another app and then now I remembered about it so I installed it and tried signing in but I couldn’t because I didn’t remember the password , so I decided to create another one ... I tried and it said that you can only make one account on each device . So the problem with that is that I don’t know how to make a new email to use , so I want to ask if you could help me get rid of the other account with my email so I could create the new one , or help me find my password because I tried the thing that said “ forgot password?” , Or something like that and it wouldn’t send me an email ( now that I realize maybe it is because I don’t have the mail app ) and said that it was non registered . So that’s it it is a great app overall . UPDATE: Ok so I downloaded the mail app and it still didn’t work which I know feel like I was being dum about that so my only thug is that if you could erase my previous account. But I am blaming myself because I don’t remember it and apparently my only email doesn’t work ..MoOnLiGhTsUn7511Version: 3.6.3

Another developer blinded by greedHopefully this app will see a mass exodus of its users since its developers, blinded by greed, have decided to add pay-walls on what used to be freely available features. It makes me not want to reward that kind of money-grabbing behavior by buying another 1year pro membership. It feels like a feature is taken away with each update I am forced to make. Previously I was rewarded a pro membership for a month but none of the pro features worked. TRANSLITERATION worked fine for me before and now doesn't work most of the time (it comes up blank or is in the wrong language. I feel cheated and it seems like it's a sneaky ploy to make you pay to upgrade. I've been using this app since day one and have used it on a Note2, LG G3, S6 (all with some glitches) and had high hopes for it on my iPhone 10. It would be great if you could add two languages spoken without paying extra. I would be helping more people at least and surely that's a positive. I have improved greatly in my Spanish and Portuguese partly due to this app so I continue to recommend it to people but I have not had one person start a conversation since paying for the VIP subscription. This is bizarre as I did when I was an ordinary member..WikiszVersion: 5.1.8

My favorite app!I have been a member on this app since 2014 and I honestly have not gotten bored or tired of it. It still continues to be a fun and interactive way to learn languages. I love the new features added with every update. This app seriously has come a long way from when I first became a member. You learn a language through a sort of social media platform, where you post statuses similar to Facebook or twitter, but with the added bonus that native speakers actually get to read and correct your texts, and you can help out as well by doing the same with people learning your language. I have met so many fun and intelligent people on this apps from so many countries, and I love hearing their ideas and sharing each other’s cultures. It’s exciting getting a message from someone and engaging in a fun conversation with them. Sure, it has its downsides. Like for example, may girls report getting harassed, but in all honestly, you choose who you want to talk to and who you don’t want to talk to. Anyone can easily be blocked. Anyway, I really love this app and I thank its developers for making learning languages fun!.IheartthisappsofreakinmuchVersion: 2.4.0

Network errors and issues but otherwise great appLove the potential of the app and met some really good people however as of late I have been getting frequent crashes and apparently some people (not all) had been able to contact me for about 30 days and thought I was disconnected. As of today constant network errors (really bad since the last update) until finally I was considered completely disconnected and unable to do anything despite getting a few messages in return yet unable to send or view any myself (but could still see the message previews on the iphone home screen). Now having tried clearing cache and doing all the network stuff on my end, I decided to try reinstalling (after hard copying the ids of friends should I need to create a whole new account). Now I cannot log into Hellotalk as it seems my password was entered incorrectly too many times even though I just reset it once. I’ll see what happens after the needed 24 hour wait period to try again. It’s a shame as I loved helping others learn, meeting people from other countries, and sharing culture. Edit: thanks Hellotalk team, the issues were solved and thank you for the timely responses.Scrapples-the-cooVersion: 3.2.0

Ignore the other reviewsOther people writing reviews on here (especially if you look at the most recent ones) are being unreasonable. It’s not HelloTalks fault that other idiots in the voice rooms say things that upset you… just block or report them, ITS NOT THAT HARD! Every good app like this is gonna have people who use it as a dating app… so I recommend just block people that you don’t wanna talk to. I have had people make more accounts after I blocked them, but just keep blocking them. Also using a profile picture of your face is a bad idea because if you aren’t looking for attention this is a bad way to stop it. HelloTalk is a wonderful and more than helpful app and people need to realize that it’s not HelloTalks fault. Please stop leaving bad ratings when it’s not their fault! Another thing you should note is while you may have great friends on the app, they may not last too long so don’t get to upset, and don’t let it discourage you from making new friends! 🫶🏻.OpenStarRunnerVersion: 5.3.10

This app is amazing - the users can be overwhelmingThe features of this app are incredible. It has everything you need in one place to communicate with someone who speaks another language, and to practice speaking another language. I love the translate feature which can translate an audio recording into text of its native language, and then provide a translation into an alternative language. You can check sentences you’ve typed through a translator to make sure you said what you thought you said. It’s incredible. I took one star off because of issues with users. The app does not have an easy way to change my profile settings to avoid this problem. I am a 47 year old married woman. I am overwhelmed by the number of men from other countries who reach out. You can’t reply to them all, but of the handful I did reply to, 90% try to get romantic and they do it fast. Uggh! Two have told me they are looking for true love - which apparently only exists in The US with a woman who barely speaks their native language. If you can find a good partner - this app is amazing and totally worth it..Kcraft73Version: 4.3.5

Fantastic! Wish I could give it 10 stars!This app has completely changed my motivation for practicing Spanish. I’ve always wanted to learn to speak and dreamed of having fluent conversations in Spanish. But it is intimidating to speak with people when you are first learning the language. This app covers literally everything you could want when learning a language. 1). Real people. You are having conversations with real people from all over the world who want to practice with you and will help you learn...no matter what level you are. 2). Texting. At first, it can be a bit scary to just hope on and try your hand at speaking. You don’t have to. You can spend time texting with people and creating “moments” were people can correct mistakes and guide you through the process. Plus, you get to read so many posts and chats in the language you want to learn that you get used to doing it and become more comfortable. 3) Audio messages. Still worried about having a tough time conversing? Don’t because you can ease into it by just recording audio and leaving it up. You can talk to other people or in the moments. You can also use this feature to ask others how to pronounce words/phrases. Brilliant tool! 4) Call people! You can make friends from all over the world and practice your English practically any time you want. This app is one of the best apps I have ever used. I absolutely recommend it for anyone learning a new language..Juanita119Version: 4.1.1

Get this app NOWThis app is so totally awesome ❤️❤️❤️!!! Finally a new way to learn languages that isn’t just taking boring classes... It’s a perfect modern way to learn languages, cultures and make friends from all over the world 🌎 I’m learning Japanese on this app and now I have tons of friends from Japan and other countries,( I’ve been really good friends with a girl from Ageria, and a boy from the U.S too ever since I started this app ) It’s amazing being able to talk to people your age from all over the world about your hobies, and even help each other with their school work😂, and it doesn’t matter what language you speak ! The translation function on this app is super accurate👍. Also, I really enjoy the fact this app is very secure and you don’t have to worry about cyber bullying or harassment or inappropriate language or anything! Seriously, this is my favorite app ever... I learnt so many things about the Japanese language and their culture ( one girl even thought me how to make Mochi cookies😋) Thank you sooooo much HelloTalk !!!!!!.An EckenameVersion: 2.5.6

Great app :)Overall it’s great and, as with everything, there are pros and cons. Pro: This app is an amazing way to practice the #1 language that you’ve been learning even if you already have people around who speak it. Though it can be difficult to find people who will stick with you for the long haul, you can meet some pretty incredible people! There are so many different countries represented that you’ll even be able to learn about many different accents and cultures in your new language. Con: The con is that you should probably be close to the intermediate level before joining. I’ve learned that this is not a place to find teachers as a novice, but a place to practice what you’ve already learned. There will most likely be times when your partner doesn’t know how to express themselves in your language, so you have to have a basic understanding in order to get the general idea of what they’re saying. The translator is great, but sometimes it makes no sense..Jazie797Version: 2.8.6

Maybe an accident??I love this app, it’s very helpful and makes me want to learn. You meet other people who make you feel better about learning a language. I’m in my younger years so I get help from people closer to my age group. It makes me more comfortable to talk to people my age, I’m glad that you can be any age and not have any restrictions. But here’s the problem! A notice keeps coming up on my screen to tell me dating is not allowed. I’m not talking to anyone sexually, I’m using the app for what it’s meant to be. It annoys me that it comes up so many times when I’m not doing anything wrong! I also help people learn my native language English, but when I try to message people it comes back it interrupts me from chatting. It probably makes the other people think I’m leaving them on read. It’s confusing. I didn’t know if it’s meant to be there just to tell me, or if is accidental. OR if it thinks I’m really doing something wrong! Please help!.That Disney lover KwaiiVersion: 3.3.1

SOLVED: “Feature Not Available in your Area” Makes app unusableEdit: I was able to get in touch with customer support and they were very quick to resolve the problem once they saw my ticket. Note to self and others, don’t use a VPN when using the app to prevent any confusion. I can’t wait to use it this weekend and continue my language journey and conversation practice! ….. I’ve been getting this error message for two days now. I’ve tried to contact support via email, Twitter, and the app and haven’t heard anything. I’m in the US and even allowed the app to track my exact location. Deleted and uninstalled the app as well. It was working a few days ago which is what makes me sad since I really enjoyed the live event I attended and loved that there were live captions in my target language. But this app is now unusable and I can’t figure out why or get help from app support. I haven’t even been able to find any support forums online to help me troubleshoot this further..Ajrt2118Version: 4.5.2

Practice with natives for FREE!HelloTalk has been a game changer for my Spanish learning. I have the opportunity to practice with natives every day without spending any money. Whether by listening and speaking in Voicerooms, or doing calls with Spanish friends I have made on the app, I get more practice here than any other way. Learning a language can be very expensive, and I love that HT is very user friendly for those who are not paid subscribers. There are a few features that only paid subscribers can access, but overall the experience if quite nice in the free version. That means a lot when every app and program usually requires a portion of your paycheck. There are some strange people on the app, and I know some people have had bad experiences. For myself, I’ve gotten lucky and made many good friends. There is a block option if you are having trouble with one person in particular, and you can also set your profile so only people of your gender can see it. I did this, and it cut out the DMs from people looking for a “relationship”. Overall this app has been my best find in my learning journey, and I highly recommend it. If you have the extra money, the premium version would be a good investment too. But be assured, you don’t need to spend any money to learn in this app..Rosyposy109Version: 5.5.32

IDK 🤷‍♀️I have been using the app for only about 4 days now, and I don’t feel comfortable on the app and I’m not sure why. It may just be me but I am trusting my gut and logging out of account and also deleting it off my phone. Overall, it is amazing for language learning and actually pretty safe! There isn’t lot of learning material to study from but lots of people you can chat with! I was very overwhelmed by the amount of people trying to chat with me which is amazing but it started interfering with my day to day life and I had it for less than a week 😂 One person on the app did make me feel very uncomfortable when I chatted with them and I think that’s one of the main reasons I deleted it. You can report those people, turn of their message notifications, and even remove them or block them. I definitely don’t discourage using the app but just be careful and safe as you should be on every other social media or messaging platform!.RockStarKmmVersion: 4.4.5

It’s so good!So the thing is that since you’re talking to actual people you’re forced into learning practical speech and things that you’d actually say all the time, which is absolutely not a bad thing. Any anyways it’s much more fun talking to an actual person. When you sign up you have to give your birthday and I’m pretty sure it’s because all of the people you end up talking to are around the same age as you (assuming you don’t lie about your birthday), which makes talking about pop culture and things you like to do a lot easier since it’s much more likely you’d have something in common with some one the same age as you than some 20 years older than you. It also makes making friends around the globe na lot easier in general (even for someone who isn’t very sociable like me). Everyone I’ve talked to was super excited to try to improve my language skills..Kaps07Version: 3.3.1

Overall good, but some fixing up!I think the app is great and all but I don’t like how we have limits of translations, I don’t need you to fix it I would just appreciate that you would. So I say the game is 4 stars and I know some users may disagree with me, and that’s okay! I don’t really mind anything else. But I feel like what if you met someone and you forgot that this is a learning app not a social app, this is not a complaint I was just thinking that there is some users, for example my sister she has hello talk and she has a Friend that she made in the app and she doesn’t really seem to be learning anything by her friend. I am just pointing out that there is users who do that! I don’t mind if they do it’s just that if this is a learning app why are they just talking and not teaching each other. If you users disagree that’s okay, we all have different opinions for all kinds of things! Anyways have a good one!.Angela roatchVersion: 4.1.6

Must have but needs some tweaksI have had this app for almost two years, it is amazing for meeting people who genuinely want to learn. Yes as most other apps with a social aspect there are some problems when people decide to get on the inappropriate side, however the Hellotalk team has been amazing with blocking, and removing people that you report. Really I have made some amazing international friendships from this app that not only allows you to learn your target language, but to also exchange culture as well! Mostly everyone I have talked to on here is glad to help and we all are learners so nobody can judge! I love this app. The only problem i and others have is that the software needs updating, it loads slow and recently it has been showing notifications for messages but mot loading said messages. Please fix!! The app can be slow at times, if these can be fixed i will definitely continue to spread the word on this app!.Cole0800Version: 2.4.0

A must have for language learners!HelloTalk is probably the best language learning app you could download. I use it everyday and have learned so much Spanish because of it. One of the best features is the wall of moments (this is a feature Tandum doesn’t have as of no), which I’ve used to ask questions to the HelloTalk community about grammar, vocab, and to post advice and lessons about English. The correction feature is also great and I like how you can save the corrections people give you. In the past year I’ve visited Mexico, Spain, Peru, Chile and Argentina, and I was able to meet up with friends I met on HelloTalk while I was there! My only critique would be I wish you could make video calls without having to pay for the premium versoin (this is something you can do in Tandem). Nevertheless, I’ve literally recommended HelloTalk to anyone I’ve met trying to learn a language. It’s a must..QBsince1933Version: 2.4.3

Super fun & engaging app! :DThis app is super fun! It’s basically social media for learning a language. I have the free version and have already gotten so much out of it. Imagine it working like a more academic-focused version of instagram: you can “follow” people/have “friends”, make posts, see what other people post (but you can see anyone’s posts, not just the people you follow), etc. You are able to see when native speakers of the language you want to learn are on the app and can message people to practice speaking each other’s languages. You also have the option to choose who is able to contact you. For example, I set my account so that only other females who are in my age range are able to contact me. I’ve been able to learn a lot through using this app and have made a couple friends! Highly recommend!.Rose.01Version: 4.2.7

Great language app, meet cool people!So I used HelloTalk to help me learn Japanese my first three semesters of college. It’s amazing at what it does and sometimes what it accidentally does. It’s crazy how easy it is to meet people and just start talking. This app truly has a global reach. Also, I’ve ended up making real friendships on this app that are going to last me past my use for it. I’m really appreciative of the developers for connecting people like this. It truly makes the world a smaller place. I’ve used the app both as a normal and premium member. From what I can tell, this app has alot of people working on it so that probably justifies all the adds and constant pushing for you to buy premium. I would say that premium is worth the 80 dollars but I would also ask the developers to tone down the sales pitch for it..Jay ParcelewiczVersion: 5.4.30

It’s 50/50I don’t totally hate this app. I’ve had it for a few days and have already found a good group of friends who will teach me Korean in a very light hearted, friendly manor. Which I’m thankful for. My biggest issue is the 90 minute time limit on the voice room. And once your 90 minutes is up, you have to wait 12 or 24 hours (I forgot which) to join another voice room. When you find a nice group to chat with, time flies by so easily and you’ll be mid conversation when all of a sudden you’re kicked from the room. My second biggest issue is the pricing for vip. ~9-12 dollars a month is just over too expensive. The benefits of vip are immense and very tempting. However, I’m sure there are more people out there (talking about the whole world here) that would definitely pay the monthly fee if it were just a bit cheaper. And in the end the profits would likely come out to being the same. My solution, and I hope you take this into consideration, is to lower the monthly price (not raise the discount percentage. The actual price) and give non-vip people an optional 2-3 60 second ads that can let people continue to chat even after the 90 minutes. Perhaps 30-45 minutes. That way you’re receiving revenue while users are able to continue to chat with friends pay free. Personally, if the monthly payment was 5-6 dollars, I would buy it.PesnuVersion: 5.5.35

Good for practicing with native speakersIt looks like the app expanded and added courses and games you can do in-app. That being said, I don't see how one can justify a $150 USD lifetime subscription for basically a social media app without including the courses and games with that pricing. The price basically allows you to search for people nearby, unlimited translations (you can copy and paste outside the app so this is not really a perk), make more phone calls (again, you can do this outside the app with other options). All in all, aside from getting rid of apps that take up a good chunk of the timeline feed, I don't see how else $150 justifies the few benefits aside from saying "thank you" to the developers. From what I can tell, it looks like the courses provided through the app are all third-party companies and those are charged separately from the subscription options..InuChan0523Version: 4.4.4

Great, but…I like this app!! I’ve been able to talk with native Spanish speakers and make some new friends! This app is helpful with connections! Of course, they’re are in app purchases (VIP) that grant you more features, but one that I don’t think should be behind a paywall is limited time in voice rooms. It’s really irritating and unnecessary. I was just having a really good conversation with someone and got cut off by the horrid limit, and because of that, I may never speak to that person again. We didn’t follow each other. So here I am now. Can’t talk to that person, or anyone else. This is very discouraging for me, because I want to speak with people in real time, and now I have to find somewhere else to do that. I’m sure out of the thousands or millions of users, im not the only one. If anything, I think that the one☝🏾 thing that shouldn’t have to be paid for is time to speak with others. I rest my case.._Messiah_Version: 5.2.26

Good Idea, Could Be Better in PracticeThe idea is fantastic and needs little adjustments. However, some of the things are just not right. For example, if you want to use HelloTalk with no cost, then you are only allowed to have one native language and one language that you are learning. And then there is another feature that allows you to "hide your views" which means your profile viewing history is private. It's already weird that it's public to the person anyway. Finally, your messages are not backed up and you may only use one device for one account. Your messages are only backed up on that specific device. So if you log onto another device then those messages are basically wiped. But that's it, you should still use this app due to its popularity and its help to your language learning. Ignoring all of the negatives I just listen, this app would be 5 stars..CrazyDude_YTVersion: 5.1.8

🔥I have a problem with the application and I contacted HelloTalk support and they did not hesitate to help me really I recommend the application it is incredible.H****S******Version: 5.9.10

PLEASE ADD A DARK THEME OR NIGHT MODEPLEASE ADD A DARK THEME OR NIGHT MODE Love this for finding people to connect with!! The free learning time is not enough to make any kind of difference. With the new price jump for VIP, they cut back the free learning time from 5 minutes per day to 3 minutes per day. Even if you get the HelloWords app, you still only get 3 minutes total per day, and a lot of the good stuff is locked behind VIP. Also, the 5 free translations per day could be upgraded to 6, I’m sure all users would appreciate that..Fuzzybunny_34Version: 4.4.5

Not non-binary friendlyLooking like a great app, really nice intros and intuitive controls. However, you have to provide either male or female as a gender, you cannot change it and it will display in your profile. A fair warning to other non-binary folks out there!.Tiff 🦭Version: 4.5.4

ScamReview changed because I did t get charged..Nub099Version: 5.9.10

手机端和PC端无法同时登陆希望能允许手机和PC同时登陆，否则可用性对我来说太差了.Momo-0710Version: 5.9.10

水很深小白别来.All nicknames are taken 556Version: 5.9.10

Removal of previously free featureUnfortunately, the developers have decided to remove the previously free feature of being able to sort and connect with people in specific countries (not to be confused with the “nearby” function). Because of how large the HelloTalk community is, this now makes it impossible to find people in a certain country without paying for the privilege. Something that was a nice thing if you are looking to travel somewhere or want to learn a particular accent. I rate this app a 3 because I was able to have great conversations using that feature in the past, but now will be removing the app as I am not interested in the other paid features..Deni84Version: 5.9.10

Ask for helpDear developers,can you please decline the wrong location of my account. I admit that I have taken a wrong step.I can’t use the Live Chat and Voiceroom,I logged in my iPad,don’t know why is that .please help.HeelandJrVersion: 5.9.10

Highly recommend!!This app is great for learning your target language and making friends from across the world! I’ve been recommending HelloTalk to all my friends because I love it so much. I’ve only been using it for a few days and have already made meaningful connections with multiple people. Only thing I dislike about the app is the amount of features that are only for VIP. However, the app is 100% still easily accessible without paying and you can still learn so much. Also, I understand the devs have to make money somehow!! Highly recommend!.IMayNotHaveANameVersion: 5.7.10

How to find my old friendsI accidentally deleted my account, and now I cannot find my old friends. I tried to search , but you can only search their ID. Who can remember someone’s id??? Please add a searching feature on their name!!!please!!!!.Jessie508Version: 5.8.11

Awesome language learning tool.I am actively learning French, but I don’t have French people around me to discuss with in order to practice my speaking with. HelloTalk came to the rescue with the Voiceroom and the language exchange feature. HelloTalk made it easy to meet with, and discuss with French natives. I highly recommend..OmarhgraceyVersion: 5.7.1

The best app to learn languages and meet amazing peopleThe best app to learn languages and meet amazing people.MendjdkisidhdVersion: 5.5.32

ContentThe app is pretty neat. You can either go solo and learn quietly with the lessons/games they have or dive right in and interact with others to practice your target language. The only downside (for me at least) is that it can get quite addictive..기은🐰Version: 5.7.0

Makes my phone super hotI overall i like the app but if i use for a while, it makes my phone super hot. and there is too many many subscriptions. would be great if you could organize them somehow..MiikanVersion: 5.5.95

Last update 3 weeks agoThe app is great, helping me learn a second language and also learn about different cultures..but for the last three weeks, which coincides with your last update, it has been draining the battery on my iPad like crazy!!!!.Mpw61Version: 5.5.71

Very goodThis app is very good but I don’t like how you can only use translate a few times without paying..JlthronesVersion: 5.5.35

Straightforward and effectiveI like the various features of translating texts, voice messages, and correction features..ZozoBetsy12345Version: 5.5.21

Dark Theme PleaseWe need it!!!.Lucasmart1Version: 5.5.21

Difficultés à se reconnecterJe ne sais pas comment et pourquoi j’ai été déconnecté de mon compte et lorsque j’essaye de me reconnecter sur le même compte ça me dit vous avez déjà un compte vous ne pouvez pas en créer un autre et ça me met une option juste en dessous qui est marquée connectez vous sur votre compte et lorsque je clique dessus ça me dit encore la même chose j’ai même essayé de désinstaller l’application et l’ai réinstallé mais le problème persiste toujours😕.Koko.loveVersion: 5.4.72

Please consider more VIP rate optionsIf there’s more choice on how to pay for VIP Could be weekly, cheaper monthly, 3months/6months.. tbh, who wants to invest $99 one time when they’re not even sure how much they going to get from the app..GiqgyVersion: 5.4.31

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.3.40

HelloTalk - Language Learning Negative Reviews

GreedHelloTalk is such a great app. I loved how it lets me filter by country as I am interested in Colombian Spanish. They would also let you filter the English level of your partner. Now in a recent update they have put those features behind a paywall. Why so greedy?? Do you not make enough money already? This is a huge disappointment and takes away real utility for the language learning community as a whole. I refuse to pay money for VIP. What has this left me with? Having to scroll through all sorts of countries and experience levels that don’t apply to me and to maybe find someone to reach out to 1 in 20 times. The HelloTalk developers have a special talent of making THE MOST UNOPTIMIZED APP known to man. This has always been a problem. A year ago, simply scrolling through the list of people to connect to would make my iPhone 13 Pro heat up and then thermothrottle. I notice 2 or 3 months ago that this was significantly reduced. Well, upon the implementation of their new GUI and money grab scheme, we are back to the horrible optimization as before. I have to take my phone case off and wick heat away with my hands on the hot parts of my phone when looking for partners… why. Why did you regress HelloTalk. I much used to prefer HelloTalk over Tandam but seeing how Tandam still lets you filter by country for free I’m going to try that out instead. Oh, and my phone doesn’t turn into an oven while using it!.TomasGuillenVersion: 5.9.10

Banned for no reason, beware, China appHorrible app, super biased, based in China and censor you for saying anything “wrong.” I made a post asking people what they think of my favorite dance group Shen Yun. HelloTalk accused me of promoting religion and banned me for life. I didn’t even know Shen Yun practiced some random unusual religion, I just made a post about the dance itself not anything religious at all. Hello talk kept sending automated messages to explain why I’m banned and I had to do all this research to understand why. HelloTalk refuses to give my account back when I tried to explain that I did f know the dance group was religious and even if it is why does it matter? They didn’t even give me a warning. I’ve never “violated” anything in the 4 years of having this app and now, I’m banned for life for “promoting religion.” Again, didn’t you can mention anything about it, wasn’t aware that Shen Yun practiced something called “Falun Dafa.?” Never heard of it. Apparently Shen Yun is banned in China and the app being based in China doesn’t like it when you mention anything against there communist agenda. Stay away unless you want to be banned for the most unreasonable reason. Lots of other people have been banned as well for saying anything China doesn’t like. Not sure why this app is advertised in USA App Store if HelloTalk has no tolerance for anything different. Also it seems they keep mysteriously removing this revtas well.Player247577Version: 5.5.41

Another China based app company asking copy of your ID!!!!Read the privacy policy and data processing before using this app!!! I have been using this app for awhile. Yesterday I got a message from HT team saying my account is suspended because someone complained about me. They are asking send them a document to show my identity. My question to HT is what proof you have from that person who complains about me so that you suspend me sending message? Why would I share my Id with you while I did not do anything wrong? If you look are my moments I havent post anything that is not related to the language and grammer. Can you please check if I had any message exchange with the person who complained about me? You can do that right. If that is a person who complained about me had exchange messages me would you please ask the person reveal the messages to see if anything wrong? Or just check the messages if there is any between us. I give you the permission. It is ridiculous the way you process this. If you are really concern about the members identity then ask everyone provide the ID when while joining the app. Also can you please check everyone's id in this app because it is also my concern now that your app is full of trolls and fake ppl, criminals, hackers. How will you deal with that now???? I will also complain about your improper practice to App store..Wolfman 2020Version: 4.3.0

Just a weird vibeSo I got this app to help me learn a new language because many ppl said it would help me. so I get in at first it was really easy to make an account but then when I went to go like finish my account, it was asking me weird questions that app shouldn’t be asking and I remember that one of them was what was my blood type. I thought it was a little weird, but like I didn’t think anything of it, and I didn’t fill it out when I went to go talk with people first of all it’s really annoying how much you have to pay and like the free version just isn’t even fun. so I start talking to this girl that was my age. You’re hitting off really well and then I go onto another app and I’m just like looking on the app waiting for like respond to me until I realize that my microphone is being used. The good thing about Apple is that it shows you when your microphone is being used so I was really weirded out when the only other app that I had opened was this app. mind you this app literally never asked me if they could have access to my microphone so that was when I immediately went to go delete the app. I had a really bad experience. I don’t know if anyone else at this experience overall I don’t think this app is safe..MiloburritoVersion: 5.5.93

HelloTalk doesn’t allow freedom of religionI didn’t get HelloTalk so that I could convert people. I only had my religion (Latter-Day Saint) mentioned once in my description. The only time I ever told someone about it, was after I asked them if they wanted to hear about how the whole religion started. I never planned on condemning others because of their beliefs, you do whatever works for you. I wasn’t condemning my language partner (who’ll go unnamed for privacy reasons). We weren’t arguing over religion at all! My language partner was the only person I ever explained further (slightly) on how the church was founded. I told no one else a single thing about it. I only put that I was a Latter-Day Saint in my description because I hoped it would be a simple conversation starter. Not necessarily to convert or condemn others! Someone could only want to find other members of their religion, and put their religion in the description to hopefully do so, but then get banned from their account! I think HelloTalk needs to do a massive overhaul on how they ban people, like actually looking at what said person even said and did, and not just assuming that someone isn’t being a troll! And don’t think I didn’t try to get unbanned, I tried. They said no in the email..GodzillaToonsVersion: 5.5.41

Anti-American, Anti-LGBTFirst, I am a paid VIP member of HelloTalk, and am very experienced with this platform. This app’s high rating causes me to question who’s doing the rating and how the ratings are compiled and/or manipulated. The fact of the matter is that the overwhelming majority of users are from parts of the world which view the US negatively. Thus, slurs against Americans are commonplace, and —from my experience — administrators do nothing to remove or even discourage anti-American posts. It should be noted that I never once saw a US user use any language even remotely approaching an ethnic slur against anyone. Worse yet is the harassment aimed at those who identify as LGBT in their profiles. Other users can say what they want — both in public and private chats — and they go unpunished. LGBT users, however, can have their account suspended for any reason, based simply on a false report from a homophobic user who suddenly realizes they’re talking to a gay person. Appeals to administrators are either ignored, meet with insensitivity, or result in further harassment. Perhaps this app simply reflects the attitude of the country where the owners are based, and I am projecting my values onto them. But I feel my values are shared by many others in the western world, and that potential HelloTalk users should be forewarned..FarsomeVersion: 3.6.2

I wouldn’t recommend this appIf you’re serious about learning a language, I wouldn’t bother with this. To me it seems like most people just want to treat this app like any other social media app and post photos, complain about their relationships, and ask about things that have nothing to do with learning their target language. I’ve seen a ton of posts (“moments”) that just don’t get corrected. Very few people actually seem interested in learning. I often see non-native English speakers correcting English posts as well, and native speakers of other languages posting in their native language instead of their target language. When posting in a target language that’s not English, people will often respond in English, as if they’ve forgotten what the app is for, and how communication works in general. They’ve even added a feature like TikTok or Instagram live, but it’s not being used in any way related to language exchange. And don’t even ask about where their lesson content comes from. Some of it sounds very familiar even though they don’t have any agreements with any other company or language platform..想太多王Version: 5.5.62

Great potential… too many creepsI downloaded this app per a recommendation from my Spanish professor. The first message I received immediately commented on my appearance. Unfortunately, this was a common occurrence. I felt so harassed that I changed my profile picture multiple times in an attempt to stop people from commenting on it. Unfortunately this did not stop the comments, and I decided to delete the app after only having it for 2 days. Additionally, I was extremely overwhelmed by the number of people messaging me; at the time that I deleted the app, I had 67 unread messages. The tools that this app provides are awesome, and they would be a great tool to practice my Spanish, however I cannot being myself to use an app that makes me feel ashamed just for using a photo of my face as my profile picture. One of the top rules of the app are that it is not to be used as a dating app, but there is no way to stop people from using it in such a way. One message I received said “I like women from the USA, they’re pretty like you.” I wish I could take advantage of the resources on this app, but there needs to be changes before I can bring myself to download it again..KatieeeeeeeeeeeeeeeeeeqVersion: 3.7.7

They do not tell you how to cancel your VIP subscriptionMy review of HelloTalk would be good, but their is a big issue that makes any of its benefits useless. I purchased a VIP subscription, because unless you already know the language you are studying well you will struggle. The VIP subscription is very useful with many cool features. The problem is that I want to cancel my VIP subscription, but keep my account. My goal of learning Spanish is going to have to wait for a few months. I am in college and at the moment getting into medical school requires all of my attention. Anyways, I tried to cancel my subscription to HelloTalk, but there is no way to cancel it inside the app itself. After doing a google search I figured out that you have to cancel the auto renewal in iTunes that apparently is automatically selected when you purchase the subscription. (Pretty convenient for them). The problem is when I view my subscription in iTunes, HelloTalk does not show up. I looked on reddit, Apple support etc. if HelloTalk had a customer support number I could call it would be great, but it seems like they do not. I canceled my Netflix subscription via iTunes with no issues. So why is this App any different. VERY DISHONEST!!!!!.DamikestaVersion: 2.8.1

Developer changes features without giving warningI have been using HelloTalk for a few years now. At first, I only used the features for one-on-one conversations, but last year (in May) I started to use the public feed every day in order to post a daily journal and get feedback. I didn't know, though, that these posts were being filtered by the HelloTalk system. There have been a handful of time when my posts were blocked because of, in my opinion, overprotective measures. More recently, though, I learned that they're also filtering the photos that can be posted with the writing. They've apparently decided that selfies are somehow at war with language learning, so these are blocked from the public feed. I skyped with a friend a few days ago, took a screenshot of us chatting and posted that along with my daily journal, and apparently the filter thought it was a selfie, so it was also blocked. I have been a paying subscriber to their app and a very active user, but when these changes were made, I was not made aware of them, nor did I even get a pop-up or something to be notified when my post was blocked/caught in the filter. I am currently very disappointed by the developers..Tundras21Version: 2.5.2

Poor Customer Service and Unjust TreatmentUpdate: I’ve changed my rating from 2 to 1. To add insult to injury, my account was falsely reported and it resulted in having my voiceroom privileges taken away. I host a popular voiceroom for English practice and all I do on this app is try to teach and help people and I’m met with further injustice. Also, don’t promote or mention any other social media platforms on your page or you’ll have posts taken down and be threatened to be removed from the app altogether. It is the only platform that does this and it just forces people to use other apps instead. HelloTalk keeps getting worse. I was a teacher and user of the app and voiced suggestions on how to better teacher experience as well as made complaints about the poor customer service that I had received and I was removed from the live teachers chat and from having my classes promoted. The Customer Service team including Judy, Fay in Payments, and HelloTalk support contributed to this unjust treatment and have done nothing to rectify it. They have proven that they are more concerned about making money than the teachers and users that make the app what it is..MakeupByNataliVersion: 5.4.20

Used to be an amazing appThis app used to be really good, but with their updated policies this app is become communist and really really stupid. You have to be careful what you talk about anymore or you could end up getting kicked out. For example, you can’t say anything about China and you can’t say anything about religion you can’t say anything about politics. Even if it has to do with culture or anything else. These three things are part of culture and sometimes are subject of conversation. As a broadcaster sometimes I like to use the Bible as a form of teaching English because it is a perfect form of English. But when someone doesn’t like it, they decide to report it then all of a sudden you get notified that you’re talking about religion, and threaten to be kicked out. if people don’t wanna talk about it, all they have to do is leave and move on not use the admin as a tool to try to get you kicked out. We should have the freedom to talk about whatever we want to and if somebody uses threats or violence, then that’s a crowns to be picked out but not just because the subject was talk about..Phantomg007Version: 5.2.6

Don’t waste your timeI have been using the app strictly to help English learners and I posted videos to help people with their English and they suspended my account. I’ve been following the rules and even pay for a VIP subscription. This also happened to a friend of mine who paid for the VIP subscription. I think HELLOTALK is just out for people’s money. So disappointed, all I wanted to do was help people with their English, I do it completely for free and this is how I’m treated. Added to the developer response: Again, don’t waste your time, why pay for a VIP subscription if you’re only limited to post a moment once or twice a week. Maybe, instead of suspending an account remove the post like how YouTube/Facebook/Instagram does. It’s not fair to people who pay for a subscription and is following the rules. Basically, you’re saying someone can ask people to report a person and they can target that person and you’ll suspend the reported account. Please do more investigating before suspending an account, posting three different helpful videos within 24 hours shouldn’t make someone’s account be suspended..Jr198283Version: 4.2.3

Issa noHonestly worst app for language learning. I’m never able to find a language partner but people love texting me because I’m american to help them learn English but won’t help me learn my desired language ( Spanish ) . This app is treated like a dating app from the masses and most of the time texting people to learn language exchange never go anywhere, I have to text first and if I don’t keep the convo a float the ship is sinking. This will be my last and final time downloading this app. Luckily I met a few people who would actually help me learn Spanish but besides that I would rather just self-educate and use the few resources I have such as friends. This app for Americans is not fair game your pretty much used as a teach to others and it’s not reciprocated in most cases in my opinion for the language learning experience. This is pretty much just an online dating app just be honest… finding a language partner is like finding a diamond in a pile of rocks. If you actually wanna grow language wise and not be up stagnant in your language learning I wouldn’t recommend..Gusher1334Version: 4.6.8

Disturbing number of adsI loved this app for a couple of months and then I noticed that I was getting increasing amounts of ads. I couldn’t turn off the notifications so I always thought I was getting messages from people but it was just hellotalk harassing me constantly. I have never been so irritated by an app. I turned off notifications so I could get some peace but then I started missing messages from friends. I told all my friends to start messaging me on another app because this one was too annoying and many of them agreed that the app has become impossible to use. I’ve never written a review in my life but I just had to say something. I will give this app another chance maybe in a year to see if it has improved but I’m deleting it for now. Also if you are considering tandem it had less ads for a long time but lately it has become almost as bad as hellotalk. It started out so well, it’s a shame they had to get greedy. It’s like AOL all over again..MasterTacoVersion: 4.9.0

I used to like itThis app used to be great, but the amount of censorship and restriction is getting out of hand. I’m an American living in Taiwan and this app severely discriminates against users located in Taiwan (this app is headquartered in China). More than half of my posts get blocked and no one can see them, and I don’t mention anything political or offensive at all except maybe the word “Taiwan”? The app is almost unusable for me now because I can’t share much of anything, unless I only share things completely unrelated to my life. It’s understandable to limit political discussions since it’s a language exchange app, but preventing users from sharing anything about where they live because you deem their location to be political is unacceptable. I am also completely unable to contact anyone in China due to my location in Taiwan. I regret that I had purchased the lifetime VIP membership years ago because it makes it hard to delete my account and waste that purchase. If you value freedom of speech then I would recommend not downloading or using this app..Austinjb8Version: 5.2.41

Not Worth ITThis application records your conversations in VRs and of course, has logs of all your chats. If you continue to police people’s conversations and slap them with bans and it doesn’t go against community guidelines you are stealing money when people have VIP accounts. Also, there is no appeal process either. You just get a ban. They don’t speak English that well, so when they provide proof it doesn’t even make sense and it’s always out of order and context. They don’t answer either. I wanted to change my flag because I’m from two countries and they wanted me to send a video recording of myself stating my name and in the language of said country. When creating an account you don’t have to do that and if you did I would never use it. You pay for a lifetime, yearly, or monthly and receive 0 customer service. Why spend all that money? You also pay for stickers, sending gifts and room/mic/chat bubble effects. Just use the free version and don’t waste your time and money. A lot of better apps with less policing involved..MissHapasVersion: 5.2.60

Only two gender options, no dark mode, insane pay wallsApp is transphobic, excludes non-binary and trans options, therefore excluding those people. Also what's preventing you all from getting with the program and having a dark mode option?? i mean think about it, you have a lot of people from all over the world in different time zones who want to talk with one another therefore sometimes they're up late at night trying to study and being engaged and forced to have this white screen glaring in their face. it feels like this app is so behind the times and not really in touch with modern inclination of users. also having a Payal for translations is so stupid and really defeats the purpose of a language learning app. only three or four free translations in conversation and then you're forced to switch between HelloTalk and Google translate which is totally free. you already have tons and tons of users who pay for the VIP status why do you need to be a VIP to have one of the simplest aspects of language learning available to us?.Miffedaf;(Version: 5.5.95

UnfortunatelyAt first, when I created an account in HT I saw it as really interesting You can have a conversation with native speakers of the language that you want to learn, and through their Flags, you can easily know where are they from and which language they speak, I also had a flag in there but then all of a sudden they removed our flag even though we have an independent autonomy region and we have our government and an official language, so it causes too much confusion, by removed KURDISTAN flag the Kurdish people had to put the flags they are not belongs to them and when we join voice rooms they keep talking us the language that we are not native speakers, there are many other region that's are also don't have an independent country but they still have their flag, so that's a really bad point for an app that there goals to help people learn the languages and different cultures, so u should bring back the KURDISTAN flag and stay away of politics. so everyone focuses will be into the language that they want to learn or teach others..Dej.KURDISH~Version: 5.4.12

HT Doesn’t Abide By Their Own RulesHellotalk is an app focused on language learning, or so they state. The following unacceptable behaviors will lead to permanent account removal, which doesn’t happen. Here are their “Unacceptable Behaviors”: (1) Attempted/committed fraud, (2) Provided fake information, (3) Sent Spam, (4) Used abusive language, (5) Sent sexual content, (6) Used the app for dating purposes, (7) Sent religious/political content. Multiple times I submitted reports & even directly messaged HT with provided proof in order to report multiple individuals using HT for dating purposes & for posting religious/ political content, and HT did absolutely NOTHING about it. Instead they blocked me from being able to report anyone further. As a woman using the HT language learning app for the 1st time, I was hoping for a “safe environment” where languages could be exchanged while learning, unfortunately this isn’t the case. DO NOT JOIN HT - if you’re a woman who doesn’t want to be dating harassed or exposed to others religious/ political beliefs —GO TO TANDEM INSTEAD, BECAUSE THEY WILL TAKE ACTION!!.FIDJITSVersion: 4.5.2

I cant make an accountI downloaded the app and made an account months ago. because i didn’t use the acc much i deleted it. now when i tried to make an account it said i can make 1 hellotalk account per device. i deleted my account so it shouldn’t exist, i should be able to make a new acc..Ray's toesVersion: 4.3.2

Account policy changed, what?I find it ridiculous how they change the account policy from five accounts per device to know just one. It’s frustrating. Even if you delete your account your device is saved in the database. Try a different language exchange app or website. It’s not worth your time.RileylovesdutchVersion: 4.3.0

CrashesCrashes every time I open a chat window - great update guys (sarcasm).Mark88181881Version: 2.4.0

The app likes a spy from china?You can't log in normal email with same phone, you can't say or private conversation with users, there are much rules from monitoring networks. I want report it, where can do it due to rude way to users..GaintmVersion: 2.5.7

Asking refundI punched the wrong button and I bought a 12months subscription accidentally. Can I please get a refund?.Equilibrium🤟🤟Version: 4.2.1

FraudI’ve been using this for more than a year and one day they stopped me from sending messages claiming that account is suspended for fake identity. Provided my license for identity and for some reason they’re asking for my passport to prove my identity which doesn’t make any sense at all. This is an educational app and proved by email not by passport or ID.Canim janVersion: 3.6.2

Changing language option doesnt workWhen i change language i want to learn to simplified chinese, i dont get any users. When asking hellotalk support for help they didnt provide me any answers. I really like this app but some languages dont work.MaomaochuchumaomaoVersion: 4.7.8

Subscription scamDo not EVER sign up for a year subscription. If you delete your account, they will just take your money and not allow you to continue using the subscription.CtoooazweVersion: 5.9.10

Where perverts gatherCheck whether your reporting mechanism matches your registration mechanism. I was reported as not a real account for no reason, and asked to record a video to prove that I am myself, and read my ID loudly, etc. Did you require users to provide face information and voice information recognition when registering? Then what are you verifying now? What basis do you have to accept his report? Did he provide chat screenshots of my account that is not my own or evidence that I am a bot? Uninstalled, will not use it again.Fucking_weirdVersion: 5.8.11

BadThey literally suspended me two times for one rule i accidentally violated, it doesn’t even make sense.StanbtsokurVersion: 5.5.95

I Can’t Create A New AccountI can’t create a new account no matter how much I try. I deleted my account and tried to create a new one but it said 1 account per device even though I don’t have one. I thought maybe the app glitched and it didn’t delete my account so I tried to log in with the email address I used but it said the account doesn’t exist. I don’t know what’s happening, please fix it asap. I already sent an email to your support team but you guys have replied yet and I’m getting upset..ThisisnoteshalVersion: 5.5.93

Smash or passCan’t search up people = not very sigma FeEl fReE tO tAlK = my ohio gyat is mad In conclusion this is mid = no skibidi toilet rizz.Caca laniVersion: 5.5.93

Don’t give them your moneyPaid a great amount of money to them for the subscription only to get banned permanently. Wouldn’t recommend encouraging this app, feels like a scam.Sam Rose GVersion: 5.5.93

Can’t change the language i want to learnThey want me to pay if i want to change language what i want to learn. They keep changing policy to make money and user pay.NolanbaeVersion: 5.5.82

CHINESE AUTHORITARIANSLike anything in China, this app doesn’t permit individual freedom. You get banned for simply asking someone for their contact information, even if they want to provide it to you. You get banned for talking about politics, the economy, current events, history, etc. Part of language learning is freedom of expression, freedom to make legitimate friends, freedom to learn! Maybe this is why China has the lowest foreign language proficiency in the world. Absolutely horrible!.36854478(;Version: 5.5.71

MessagesI wanted to switch my account to another device and when I did I lost all of my conversations with people Please save my conversations 😭😔.DusjcsjskVersion: 5.5.62

I don’t know what’s wrongI’ve sent messages to people, I get notifications that they sent a message back but when I go to all the messages it doesn’t show. But the blue button that signifies there’s a message is there, but I’m still unable to see the messages. It sucks..JalsmomaVersion: 5.5.35

To Spammy and confusingTo many ads to the point where I’d rather uninstall rather than pay. Don’t get me wrong you need money to run your devs but this is ridiculous. You even get spammed to join groups and various other functions the app offers without cease. It’s also EXTREMELY hard to navigate. Try listening to your users HelloTalk..Version: 5.5.30

Don’t purchase their VIPI purchased for their annual VIP service, I only used it for valid 2months then my account got frozen for NO REASON. I emailed them a couple of times but never get their response by email. It’s a scam app! Watch out!.Don't pay for vipVersion: 5.5.21

Worst customer serviceI deleted my account because I was getting unwanted messages from strangers. I told the hello talk team about this and they did not even try to help me. This app has horrible customer service and they do not care about the people who use it. The app itself has many creeps so I’d advise not to use it..Jason vorpeesVersion: 5.5.10

Paid $170 for a course which stopped workingI paid around $170 for a course on HelloTalk, but the course stopped working. I messages HelloTalk 3 TIMES to get it fixed or get a refund, and they never responded. Don’t use this app..William4830Version: 5.4.72

My account got deleted for a ridiculous reasonI recently downloaded the app hoping to learn some languages. However as soon as I got an account I had quite a few males starting to message me, asking me inappropriate questions. I didn’t want to make a big deal of out the unpleasant conversations so I decided to not reply to the messages and just went ahead to use the language learning materials. Next thing you know, I got a message saying they were going to delete my account for fake identity?!?!!! I wrote to dispute and haven’t heard back from the Hello Talk. Hello talk was an extremely Horrible experience for me..Shigoto-NinVersion: 5.4.72

In vexedCan’t make a new acc or login because I removed my Apple ID please help.Whabagdtg e egbe sveVersion: 5.4.72

This app is SO BADI had this app on and off for a while. There are so many issues with it… First of all, they don’t have an age restriction so if you’re a woman, be prepared to get a ton of notifications from creepy old men. Another issue is that they have a restriction on the amount of people you can block per day.. so you can’t block all the men (and scammers) who message you. Also, they let just anyone follow you or comment on your posts.. Once again, this is a major issue because I am EIGHTEEN and I had 30+ men follow me, message me, and like and comment on my posts. It makes the entire experience on the app very uncomfortable. Also, there is no account verification so often times you have catfishes on the app trying to get something out of talking with you. I had an experience where a “woman” messaged me in an attempt to “befriend” me to use my information in order to catfish other men. Not only that, but the app doesn’t remove your profile permanently from their database when you delete your account. I realized this when I re-downloaded the app and they didn’t let me make another account because of the previous accounts I have unregistered from. They said to contact their email address with my account’s ID. However, if my account was removed why would my ID still exist? It should have been erased along with the profile itself. Also, when you contact their email address they don’t actually help you. I noticed all of the negative reviews on this app have the same response saying “we will help you register and get you back to practicing your favourite language!” But when you email them explaining your problem they reply with “we will NOT be helping you with another registration”… If the app tells its users to contact your email address because we can’t make a new account due to previous registrations, maybe you should change that… The app is just overall unsafe, and their “customer service” is absolute trash 💀.Useer_Version: 5.4.52

Bad supportI will delete the app and will never go back again. I recommend you guy to never purchase VIP in this app. Their promise you but they don’t do what they promised. Second of all, the same thing happened with me maybe 10 times. A f Saudi guy or girl text me, they start swearing, and when I respond, they HT support blocks me and leave them. I reported so many accounts but they never banned them. Check out my account and see “adamatasi”. This is the worst app ever. I’m switching to another app..MgjgdgnbggVersion: 5.4.41

ScammThis app need to change the purpose to how we can steal more money from you.ShantKandilianVersion: 5.4.41

Worst customer service - beyond subpar.When I write to customer service with issues and questions, they almost never give an answer, or answers, to the question(s) I ask. Even if I ask a “yes or no” question, customer service never provides a “yes” or “no” answer. They can’t even resolve a programming bug which sends me notifications every Friday at 8:50 PM. They also can’t even solve the bug of my account randomly following other accounts..QKL 2013Version: 5.4.30

I paid for my Vip and i got scammed!My brother has created an account from his phone and hellotalk deleted his account because he violated the rules. But guess what? They blocked my phone too which i wasn’t involved and i have an active account subscription. I have contacted them mentioning that you should block the device he created the account not my device which I’m not guilty but they said sorry the removed device can’t be restored! There is no justice at all, poor customer service. Don’t waste your time downloading this app, they will never treat you professionally..RAK.SAVersion: 5.4.30

I want to cancel vipI want to change my account From vip to no vip.라니라바Version: 5.4.30

NOT Safe for women. Do not download this applicationI was on the application for over a year until I got harassed and Hellotalk took no actions to find who was using my picture. The perpetrator impersonated me and also put some naked picture of me with new profiles being created along with threats, a lot of my friends on the application also got threatened and had to leave the application because of threats. HelloTalk doesn’t take complaints of identity theft and harassment seriously. I expected better service for an application I paid for. I paid a year vip and I deeply regret it now. Do not download this application. Not safe for women at all.Dissatisfied vip memberVersion: 5.4.30

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