Monument Valley 3 Customer Service

Monument Valley 3 Positive Reviews

Amazing! however...Tldr: good, but not AS good as the first two games I love monument valley just by default, and this game did not disappoint. The puzzles are fun, the art is a treat to look at as ever. The decision to tell a more direct story with this installment was bold, but totally worth it. And the totem boat is fun and smooth to control. However, I have 2 very minor complaints. 1: too much dialog, the first 2 game's greatest strengths was how it used a show don't tell method to convey their stories, with some ominous foreshadowing and obscure lore dropped by the occasional ghosts. 2: too many characters. Aside from the mentor and the nomad I felt nothing for any of the people I met on my journey. Except mayybe the family we rescue from the flood. But pretty much everyone was one-note, and that would be fine were it not for the post game quests pretending like I had some profound connection with these people (except for the nomad's quest that was awesome)..Someone1235813Version: 1.5.20451

A beautiful masterpieceI’ve had the first two games for a several years, and I love both in their own ways; the first is a good challenge while I love the second for its story. I was SOOOO excited when I saw they released the third for iOS and I still can’t believe how they made perfect mix of simple and challenging puzzles, AND such a sweet and powerful story. This game takes a more lively direction compared to the other two games (who emphasize loneliness and emptiness, which works perfectly for their stories), which I absolutely love because it makes this installment stand out. One thing I’m so happy they included was being able to do more puzzles after the main story, so now there’s more to look forward too! Overall AMAZING GAME, the flute, acoustic guitar, and harp and all the visuals and colors just tickle my brain perfectly!!.TheKitKat💖😃💖🐱Version: 1.5.20451

Need to be able to see chapter menu and replay any chapter I want - there is n main menuPro: the visuals are still very good, some creative moments, although a little less sophisticated; also new tricks and smart illusions. you do,have to get pass the 10 levels for the extra games which are actually better than the 10 level ones. con: glitch control, each level is way too short and the tasks are not as challenging, and somehow lacking emotional excitement as the 1 and 2. you are going through the game just to finish the challenges, and you don't feel like you care about the little girl, which is a shame. also the layout is confusing - I thought I finally arrived at the end credits but then the boat will go to even more places if you go through another door ? the memory river boat section has np clear ending and no menu to go back and replay a certain chapter. i don't want to reset the whole game.Big Max 1Version: 1.5.20377

Great gameI’m only giving it a five star review because I’ve already played this game before when it was only available on Netflix and I loved it. Then it got removed and for a while I couldn’t play it again until it finally became available here. Now that it’s available here I can play it again but not entirely. This is where it starts becoming a bad review. I have no problem with the game itself. The problem is having to pay $5.99 to play the entire game. Are you kidding me? I was able to play the entire game without a problem when it was available on Netflix. Also, the other two games were completely free to play. Why do I need to now pay to play the entire game? It’s completely ridiculous. Please, make it available for Apple Arcade so that I can play the entire game for free..Dr RoblesVersion: 1.5.20451

Better than ever!I’ve played Monument Valley 1 & 2 all the way through numerous times, and they’ve once again delivered. The graphics are more colorful & smoother, the music is better, sound effects blend seamlessly with the music, and there are some new puzzle strategies to keep it interesting. My only complaint is that if I’d rather listen to a podcast or my own music while playing, I can’t. Even if you turn off the game’s audio, it pauses any other playing media on your device until you close the game. It doesn’t allow you to restart that media while in the game, either. This happened on both iPhone and iPad. Don’t get me wrong, the game music is peaceful and elegant- but I’m annoyed when any game or app pauses my other playing media..JayBlueJayVersion: 1.5.20429

MV series is a massage for your brain and 3 turned up the essential oils!I stumbled on MV1 back in college 2017 and I would play a level to relax after studying. MV2played the same role. Now a father I am playing with my newborn asleep on my chest and it’s just as relaxing and fun to play now. They have added little elements each game to make it new without messing with what made it great. With MV3 they have added the most and still kept the heart of the game. Relaxing music, stunning atmosphere, and fun simple puzzles to solve while in a tranced almost meditative state. That’s the best way to play the game, relaxed and slow. If your intention is to “beat it” you won’t enjoy it. Let the game do what it was designed to do- massage your brain.JesseondrumsVersion: 1.5.20451

A truly exceptional experienceTo put it simply, this is a masterful mobile game. I’ve played all 3 MV games, this one is my favorite. It is not particularly challenging, but the level design is as clever as it has always been, and the art direction… wow. This game is absolutely stunning to behold. On an entirely different level. Visuals and audio, absolutely fantastic. On a more personal note, my Dad died about a month ago. This game has helped me cope with that loss. I know this may sound silly to some, but it truly did bring me some much needed peace and escapism during this very hard time for me. Thank you to the developers for this amazing creation. ❤️ A no-brainer for the asking price. Get it, put on headphones, and enjoy!.WTM_IVVersion: 1.5.20451

More Content than I Expected!This game definitely takes the previous editions and kicks it up a notch. I didn’t find the puzzles too difficult, but I’m not sure if that’s just because I’ve played Monument Valley several times and have improved at it. The levels are beautiful as always, and you now get to pilot a boat in certain levels. Once you complete the 10 levels, you can explore a large lake and play a variety of bonus levels. My only complaint is that starting a level is slow; the animations are gorgeous but take a long time, and you often need to walk or travel around a map to go to the level you want, rather than use a menu..CameronJConradVersion: 1.5.20377

Thank you for the separate app from the one requiring Netflix - I paid for the full thing.I love this addition to the Monument Valley games (now) series. I appreciate playing it with the Netflix subscription, but o don’t consistently subscribe to Netflix and it was annoying to not be able to play this game when I didn’t have the subscription and to know it was tied to the subscription at all - especially with Netflix. I am glad this game is available through the App Store now with the option to buy the full game. I’d pay more than what is charged for the game if the price were higher. Ustwo Games has made another beautiful, relaxing, and intriguing game here..MozaicfloVersion: 1.5

ThoughtfulYou can tell the Devs actually care about this game. There is intention and creativity in the whole set of games and you see it again in this one. I have played all of them and they each have a similar concept but it doesn’t feel overdone. Each game feels fresh and exciting to explore the puzzles. I especially like the puzzles in this one. They are super unique and playful. Thank you for making a game that doesn’t just feel like you want to make a quick buck! I bought the full game before playing because of y’all’s reputation for making worthy games..AlltimekkVersion: 1.5.20451

In game purchase requestIs there a way to unlock the full game without paying the in game fee? I played through all the chapters of the game when it was released a year ago because I had a Netflix subscription and I have been waiting for the next chapters that were supposed to be added to the game before it was delisted from the Apple App Store. I still have the original games by ustwo games including the Netflix subscription game versions on my iPhone. It seems unfair that someone like me that likes these games and played them in the past when they were open and free now has to pay a fee to unlock the full game. I really enjoyed the storytelling and the game mechanics. It helps with my anxiety and depression when I’m feeling stressed out about my life and these games are so much fun for me that it’s actually therapeutic and maybe it helps other people too. Thank you for your consideration and I look forward to your feedback. Mike.Mjc0879Version: 1.5

You Will Not Find A Better Puzzle Game!I have played 1 and 2 and their additional games 3 times. Learn something new each time. Now I’ve played MV 3. You cannot get tired of this. You may get frustrated, and even think of giving up, or “isn’t there a rescue button?”. But keep at it! Twist, push, pull, slide, and then do it all over again with a new eye. This is the best. I will continue to play over and over (you can’t remember the solutions), anxiously awaiting MV 4. P.S.-I think I just found there is more than 1 section on each level. OMG!. Excited to go back!.Timo in AltoVersion: 1.5.20451

In App PurchaseUpdate: I’m only on level 4 and the thought and craftsmanship that went into the 3rd game is stunning. I standby the criticism they should allow direct purchase without the sample. I haven’t even started playing and I’m giving a 1 star review. This is a ludicrous step. If ustwo games wants to offer a separate first few levels for free option, and an option to purchase immediately, fine. However, I almost didn’t get to continue my all time favorite game, because I thought there were “in app purchases “..HhallpaVersion: 1.5.20377

Love the symbolismThis is my first monument valley game I’ve played—and I find it truly beautiful. I love symbolism in games—the messages of the moth, death and rebirth, being your true self, inner child, and needing each other are such beautiful messages. And I feel like the puzzles are challenging without being too frustrating—they’re always much more simple than my brain initially sees. Haha. A good reminder that simple isn’t always easy. It reminds me of Machenarium, Sky: CTL, and Spiritfarer. Truly lovely..ÆthonéVersion: 1.5.20377

Only one complaint…Is that the game ends. It is absolutely brilliant. The way they pay attention to design, encourage discovery, the sound design, the stories, everything. This is a perfect game to me and it feels so good to play it. I’m so impressed by the minds behind this game. I hope they never stop making these. I would gladly pay for future versions of it. Serious congrats to the folks who made it, looking forward to many more!!!.DavidDodgeVersion: 1.5.20451

Looking forward to MV4!Love the ethereal feel and most of the graphics. The little boat is frustratingly slow and awkward to maneuver. Each page is less complex than previous versions. If there is going to be a version four (I sure hope so!) I would love to see a continued evolution of the storyline and graphics, and would enjoy each chapter being a little more complex like they were in the previous two versions. Thank you for Monument Valley. It is truly an enjoyable experience!.FingerstylistVersion: 1.5

Best choice to RelaxI have just start playing this game while I am staying home because of injury. It’s has been the best choice of games I’ve ever had picked. It is both beautiful and challenging and very calming. I As I said, that I had an injury, it has really helped the pain go down. I just really wish that there were some new challenges to overcome and stuff like that. One world could be like galaxies and stars, planets, and more!.♥️💙💜❤️Version: 1.5.20451

Another Great GameHave been a fan since I was a kid and played the first Monument Valley! I love how the creators try new things with each game. This one has a lot of water motifs which made it very memorable. I think some of the levels feel a little too easy, but it’s often trading level difficulty for a more immersive experience. I will continue to play these games as long as they’re made!!! ❤️.Fred665324677Version: 1.5.20451

They did it again.They added nostalgic elements from the first and second MVs, but came up with a new game that was interesting. There were even a few moments that had me pausing and thinking. The goal isn’t to be super challenged. It’s to just relax and take in the GORGEOUS art, while solving puzzles. As soon as I noticed MV3, I bought it. It’s so worth the money. Sound design and art design and game design is top notch..RusskistaceVersion: 1.5.20451

Monument Valley 3EXCITED - I loved the 1st 2 & really excited to see you made another- I love the soothing music on the 1st 2 monument valley & looks like you did it again - I’ve had mine for yrs & still play them over & now a # 3 I’m sooo excited bc these games are still my top #1 & I play a lot of games but keep very few & most games have annoying music so thank you for calming & relaxing beautiful intriguing games.ZzzoieVersion: 1.5.20377

Beautiful DesignWhat a lovely experience! Stays true to the games original concept and builds on it like a sequel should. The design of not only the environments but the UI and especially the level select feel fresh, polished and noticeably crafted specifically for mobile in a way that feels Very tactile and whimsical. Truly a work of art in every sense of the word. Soundtrack is also incredible!.Lemon BerriesVersion: 1.5

Please add to Apple ArcadeI really like this game but I hate that the free “trial” is only two levels and then after that you have to pay $6 mind you the other two games combined are $6 I really enjoy playing the other games and I was really looking forward to getting to play the third one but instead it told that I had to pay in order to unlock all the levels. Either the price of this game needs to go down or it needs to be added to Apple Arcade, please..StrAUBREE ShortcakeVersion: 1.5.20451

Challenging and FunI’ve started playing this with my [might be on the spectrum] son, Logan. This game helps him focus and challenges him in ways I’ve not seen before. Logan is only 5 years old and is wall to wall energy from the time he wakes to when he falls asleep. I feel like this game has helped his patience and puzzle-solving skills. We really enjoy playing this together!.KryzzleFoShyzzleVersion: 1.5.20429

I hope they never stop…I love playing this game. I hope they NEVER stop making these series of games. Beautiful and immersive I can’t stop smiling while playing this game! This is a truly a remarkable piece of art from all perspectives! Never a waste of time, always bountiful eclipse of wonder at every eureka moment… I don’t want to anytime back that I’ve played this game..J.I.T.Version: 1.5.20451

Very cozy and fun gameI just love this game. I have played MV-1 and MV-2 and was looking forward to this edition: MV-3. What I truly enjoy about this game is how relaxing and stress-relieving this puzzles are. No rush, no worries! The graphics are beautiful and relaxing in their own right. Just a cozy way to relax after a very stressful day. I use this game to help relax before bed. I hope MV-4 is in the works already..BioericVersion: 1.5.20451

HelpDown loaded three times, no sound, confirmed settings, tried to purchase future episodes but apparently did not go through, I’m about to give up! Have Valley 1 & 2 without issues. Help? Everything is working fine now. I don’t know what I did but what ever it was it worked!😃.RVA PeteVersion: 1.5.20451

Best game on the marketI've been playing Monument Valley since the first game and it's always been the best game out there. Normally I've downloaded it to play when I have a flight, but I was so excited when I saw a third game had been released. So far, it's everything and more. Thank you for creating these beautiful games 🩵.XRaisa5Version: 1.5

Open seas open journeyBring me back so many memories first, you became a queen, second you became a mother, and now you go in the ocean. But not just a character but the puzzles I love those kinds of puzzles, especially Nomad. Keep up a good work and probably I will see you in the next mystery or puzzles.. or the ocean whatever you choose.Mark The ProtogenVersion: 1.5

I’m not exaggerating.MV3 gave me goose bumps through every chapter. The art is so phenomenal! Art history is my niche and they tapped into some of my favorite styles. The story is so beautiful. If you don’t swell up inside and almost cry…well I don’t know about you. But wow they did it again. But this one is definitely my favorite! Bar none! 🕌🌸🔑.MiahEverVersion: 1.5.20377

Beautiful, relaxing and almost meditative. A true bargain.This game is a breath of fresh air. it’s creative and relaxing in a way that is grounding, almost meditative. The story is at once dreamlike and inspiring. Hours of relatively wholesome gameplay that is well worth the price. No ads, no commercial a break from in your face commercialism. Thank you!.BatyakVersion: 1.5.20451

I immediately purchased the game💙Ever since I’ve played Monument Valley I’ve been obsessed, and I just purchased this game today and finished it today, If you need a game that makes you think but not stressful…. I recommend this game 💙. I really hope you guys come out with another one 🤞🏾.NickNaksNamesVersion: 1.5.20451

The best game ever!!!This has got to be the most incredible game. Please please make more. I know it takes time but there’s literally no good games outside of MV. The graphics, the puzzles are amazing. Such talented creators. I keep checking App Store hoping to see a new MV game. I’m replaying all three over and over. Just amazing!!!!.DeeG1110Version: 1.5.20451

Knocked it out of the parkAmazing sequel! They did an amazing job recreating the vibes from the first two games, while incorporating new mind-bending illusions, varied gameplay elements, vibrant colors, and relaxing music. NOTE this is not a free game, but it is definitely worth the $6, especially if you were a fan of the first two..Dr3213Version: 1.5.20451

Um… hi…?I really liked the first and second game, they were pretty cool. I just wish I didn’t have to pay for the third game. But other than that, the third game seemed really amazing even if I got to play it just for a few minutes before having to pay..Froggy_7Version: 1.5.20451

Mind blowing!This is not simply a game - it’s an experience. Design, elegance, creativity and freedom that were put into this product - second to none. And the level of details is just incredible! This is the best what happened to game industry. Thank you ustwo team!!!.Icyyolk12007Version: 1.5.20451

Yes! 10/10 recommend playing this game!The art, story, and characters are beautiful! I love how it feels like you’re in another world whenever you play! I hope they could make more levels for it and continue to develop it!.Rebel 88Version: 1.5.20377

Should be half the priceGreat game but not as good the first two difficulty wise and the game is to short. You should offer 2 or 3 levels of difficulty that and better graphics in the backgrounds you have ai now so you could do some wicked artwork the moves in the backgrounds we can get $20 for this title guys cmon and keep a lite version for the normies! Call me ill work for donuts and coffee.The Menace Dennis RenoVersion: 1.5.20451

There is nothing better to buy with that $9The Monument Valley games singlehandedly restored my faith in mobile game design. They’re clever, visually fantastic, they have heart, and apparently support charities, too. What can you possibly buy for the same amount, that is better?.SavvySlavVersion: 1.5.20377

It’s funSo I used to play this game a lot, then I lost it. I recently discovered it again and I was a little disappointed at the price. Don’t get me wrong, for a game with no adds, works your brain, and you don’t need internet it’s a good price. But I think it needs to be upfront immediate pay or nothing. Thank you!.Mbstar5Version: 1.5.20451

Epic gameReally cool, extremely imaginative, adorable, and so much more. Have played monument valley 1 and 2, but I think this one is better. The developers never run out of ideas. Money was worth it. Relaxing and creative game. I especially like the freestyle sailing and the cute decorations..TheBraniac234Version: 1.5.20451

BrilliantI am addicted to games. I play Zelda on the flat screen and lots of games on my iPad. If I could only have 2 games it would be monument valley and Zelda. I can get lost in both. There’s no other game compares to M. Valley. Thank you. Looking forward to 4 then 5 and on and on!.OrganikahliVersion: 1.5.20377

I love this gameI’ve been a fan of the franchise for a long time, and when I saw (a year late) they made a new game, had to check it out! Best decision ever, super beautiful soundtrack, amazing art style, and fun gameplay, not overly difficult and not to simple!.YesYesYesssssssVersion: 1.5.20451

Been anticipating this ever since I first played 1 and 2 years ago, definitely good so far.Only got to two levels so far, but I’d say it is worth the wait after one and two. I love it so far!! Would rate more stars if I could!.Knylover123Version: 1.5

Do I have to pay twice?I bought this game from the Google play store but now I have an iPhone. Is there anyway to restore my purchase or do I have to pay again?? Honestly I would!.BRN2SPRKLVersion: 1.5.20451

I will always pay for this gameWorth every penny. Beautiful graphics and music, challenging levels (but not impossible). My only wish is for more — keep the coming!.DottieUnderwoodVersion: 1.5.20451

Awesome gameI’ve played all the series, and they’re consistently excellent. These games are highly sophisticated and intellectually stimulating, challenging your logic and perception. I wholeheartedly recommend them and give them a perfect score of 10 stars..*(HoneyBee)*Version: 1.5

Does not disappointHave been playing this series since it first came out and was wary of another version so many years later. It has exceeded my expectations. My all time favorite game..Kris was hereVersion: 1.5

Beautiful and funA fun addition to the series. It adds some nice new challenges and twists. The puzzles are shorter than the first game, the whole game is, but it’s worth the price..Geoduck2Version: 1.5.20429

Чудова граФантастичний чарівний світ з дуже заспокійливим звуковим фоном, рекомендую..KevlichVersion: 1.5.20451

IncredibleSuch a beautiful game and so meditative!.LuJaParksVersion: 1.5.20451

Broken gameI purchased and played the first 2 - for the 3rd installment/ The game allows a free try - so I tried the 3 rd installment for the free trial - at the end of the first chapter it says tap to complete and nothing happens - stuck - no moving forward no explanation - not sure if that’s the end of the trial because it doesn’t say anything - but it appears to be a glitch glad I didn’t pay for this first then play - too bad - I liked the series and would have paid for the third..Chanting dancing spirit ladyVersion: 1.5.20451

Breathtaking AdditionI have now played all 3 of Monument Valley games on my iPad. With each one the storytelling and puzzles keep getting better and better. The art work itself is so captivating. I have my finger crossed there will be a 4th Monument Valley..MacgurrlVersion: 1.5.20451

This gameBest game ever.PearlpalomaVersion: 1.5.20429

Gorgeous gameStunning and intuitive. I’m an adult and I love it. Very artistic. Love the aesthetic and soundtrack. Going to see if my 6 year old niece likes it too..Mr. ShannypantsVersion: 1.5.20429

Peak gameI’ve played the previous ones, and love them. Every time a new one comes out, it just keeps getting better and better, the scenery, the audio, the cool visuals and story are always great. Praying for a fourth in the future. Just absolute peak of a series.OneshalliveVersion: 1.5.20377

Beautiful as expectedI’m only a few levels in but so far it doesn’t disappoint..PjwcalVersion: 1.5.20377

This is the best gameThis is the best game for kids and I love the music!.Lavava ＿ZVersion: 1.5

Top Tier Puzzle GameSo glad that Monument Valley 3 was finally released as a standalone game on the App Store where it belongs! The trilogy is complete! Now what about those 4 extra chapters you had planned??.LoudSoundsVersion: 1.5

Really well doneIn the beginning easy, the game gains fast momentum. Upbeat story. Great game. Warmly recommended.Yay365Version: 1.5

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Monument Valley 3 Negative Reviews

Corrupt game and companyNo matter how many times apple doesn’t let me write a review I’ll still try. This third installment is not worth the purchase if you played and paid before. Its like EA they’ll show it, get you all excited and have you play with full progress just to hit you with micro transaction. Which is what happened here, they’re greedy and predatory if this how they conduct their games and business which wasn’t how it seemed before but this was a slap to the face. To have people need a subscription to netflix, not make any announcement about how its actually not needed anymore and to fully remove the game from the app store, put it back under a different format and have people to unlock it via purchase again with no progress sounds like not worth the hassle of ever enjoying the franchise ever again and I regret showing it off to family and friends, its like I tricked them into a MLM and theres constantly a new tier to unlock..DprkinVersion: 1.5

Wasted potentialI wanted to love this game, but I have so many problems with it. I love the original games, and this is a significant downgrade. The excessive dialogue definitely undermines the tone. I found myself missing the sense of mystery and wonder from the other two games. The environmental storytelling is weaker overall, especially since the story is relying more on the dialogue. I noticed a number of bugs/visual errors, which broke the little immersion I had in the game. There are jagged shadows and lines, you clip through characters that follow you, and in one level I actually glitched onto an impossible platform and phased through the character you speak to at the end. A lot of the level designs also feel uninspired. They don’t evoke emotions strongly or at all and most of the puzzles are too easy/repetitive. They don’t effectively help us connect with the characters or convey emotional story beats. They often feel like filler and have a sense of being disconnected. I think the story itself could have been good if portrayed correctly. There are a few moments I really liked, but they felt unearned and my lack of connection to the characters cheapened everything. The pacing is choppy, and the game feels very unpolished, which was a big problem for me throughout my play-through. There are good elements in the game. There are some levels that I liked visually, and there are parts of the story that I liked, but the overall execution falls flat. I can’t properly describe the wrongness that I felt while playing. It feels hollow and lazy. The story, the puzzles, the visuals, there is something wrong with everything. I spent money on this game, and this is what I got?.You made me write thisVersion: 1.5.20429

Very disappointingI really enjoyed MV 1 and 2. I waited a long time for MV 3, only to be really let down. I don’t like the fact that it cost money for MV 3. I expected it to be more difficult than the first two versions, but it wasn’t. I felt like I was playing the same puzzle over and over. The boat was too slow and difficult to manipulate. The graphics were inferior to the previous games. I wish I could have my $6 back..JMHOpinionVersion: 1.5.20429

BadBad if you do not buy the full version.JhalèpénoVersion: 1.5.20451

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