Twisted Tangle Customer Service

Twisted Tangle Positive Reviews

SO MUCH FUN!!UPDATE: PLEASE PLEASE REMOVE THE STUPID EMOJI at the end of each round! It’s soooo annoying!! Don’t listen to negative reviews!! I’m on level 150 and while I did pay to upgrade for no ads (I hate ads), I have never had to purchase any extras to get to level 150. I have spent .99 cents twice to play for an hour without worry about losing lives but that’s only because I was waiting and figured it would be a great time killer. I’m 100% convinced that it takes patience to get through the levels. I’ve had to play the hard levels multiple times to memorize the easy way to untangle certain parts, so you slowly work your way through the really hard levels. I’m actually really glad you only get 5 lives otherwise I’d probably be playing for hours straight!! lol I highly HIGHLY recommend this game but bring patience or better yet, learn it. Too many people lack patience so this is a great game to learn patience. Have fun!!!.Teacher&MomVersion: 1.36.3

The good, the bad, and the uglyFirst, the ugly. There is a blocking bug on level 2004. So I tried to contact them via their setting dialog in the app. My email was rejected because their mailbox is full. That was two days ago. They released an update yesterday and that did not fix my problem. So I emailed them again with the same result. A bad look for the company. Second, the good. It’s an interesting exercise in untying knots. The main screen has pretty straightforward problems to solve. More difficult problems are available in the Challenges screen and the Boss exercises. Third, the bad. The main screen is fairly simple, typically requiring less than a dozen actions to untie the knotted ropes. No limit on time or number of actions taken. But the “advanced” exercises are much more complicated. They have limits on moves and sometimes on time. I had one Boss exercise recently that allowed 68 moves and 28 minutes. The only reason the limits are so high is because there are actually four unrelated complicated knots to untie, instead of the single, simpler knots in the main screen. I think the challenges should be not be so arbitrarily long. I don’t mind the difficulty but it seems like the move limit is chosen so that the player must watch videos to get extra moves to finish untying everything. Nope, I will not watch a video just to complete a challenge. I just quit and start a different one..IHateLiars1234567Version: 1.10.0

Like the game but….It’s a fun challenging game. My problem is the movement, when I go to place piece if it’s not exactly precise it won’t go where I want it. I understand there are some strings under tension and have a limit to their travel but these are ends That have slack and should move to any one of the spots near by and I’ll waste valuable time on the harder levels trying to get ends placed and then run out of time I also don’t care for the clear greed of the app, 30 minutes to get a heart back before I play again but if I buy add on at an insane price The if you watch am ad you get 15 minutes of unlimited play but have to wait six hours for that to be an option again. The game is fun but not that fun Level 99 was my breaking point. There is no way to make it without using a bonus somehow. At that point I had to buy something to make it work. The pieces in the upper side of the map are so jumbled I could not get any end to move to another spot so I just kept wasting time eventually running out. I got tired of wasting two days trying the level and the delays I’m earning hearts to play added to the frustration with the game…..so I’ve deleted it.Alini3Version: 1.34.0

Very glitchyI really enjoy the game, but the app has tons of problems. The first time I burned through all the levels and got to boss level 600. The app completely froze at 600 even though I shut my phone off and tried a bunch of different things. So the only thing I could do was delete the app and add it again. That took me down to level one, and I had to start all over again, which I did. A few days later, I reached level 600 again. It actually let me play boss level 600, but after I’ve finished the game I reset itself back to the beginning. I kind of assumed that maybe 600 was the highest level they have developed this. I made it to that level in three days. So for the second time, I’m at the beginning, level one (yawn), and soon made it up to 350. Then it started regressing back to 300, then 250, then 200. And there it stayed, stuck at 200. Over and over and over again, stuck at 200. I have level 200 memorized. So once again, I deleted the app and added it back and now I am on good old level one. This app has some serious problems..MjhgfyyrdfgjVersion: 1.7.4

Progress DifficultI enjoy this game but progress is definitely difficult. There are few ways to earn coins, and then it costs 500 to 900 coins to buy a little extra time. And so far I haven’t found ANY way to earn more boosters and buying them is nearly impossible because they cost thousands and, as I have said, coins are difficult to accumulate. I was moving slowly on my iPad so, I decided to open another game in my iPhone. Interestingly, more lives or extra time costs 500 coins on my iPad but, it costs 900 coins on my iPhone. Why the discrepancy? It makes no sense. Hard and very hard levels are difficult to pass but, with patience you can do it. I am on level 99 after a few days. I have not decided whether to keep the game or not. But for now I will continue. Developers . . . If you made it a little easier to progress, people would be willing to spend more money. But I for one am not willing to spend money on every difficult level that comes up..Pm25801Version: 1.40.0

Not enough moves…I’m on level 321 and I love this game. Figuring out tangles is tons of fun and great for my 71 year old (tomorrow) brain! But I’m finding that the boss challenges no longer have the number of moves required to solve many of them. Just as I’m getting close to solving, I run out of moves…and for the last five boss challenges, not even watching ads for 8 moves are not enough! AND WHO is the genius (NOT!!) who has started putting loops with no moving ends? That costs too many of my moves…so I lose now! Come on now, staff; play nice here! Invent something that rewards me for good playing; create a circle ⭕️ that if I free a tangle with/using that circle ⭕️, two sets of tangles disappear! Thank you for a game that engrosses me with the gameplay. (Please, not so many 🚫circles in one game…🤔🤔).1stCeyeVersion: 1.8.5

Good game… with some issuesI quite like this game, but have some problems with it. Firstly, it runs my phone (4 month old iPhone 14, battery health 100%) very, very hot and drains the battery faster than streaming movies. If I am charging the phone while playing, it will pause the charging due to overheating. After about 10 minutes, my unplugged phone, in a case, will leave the side buttons quite warm, and if I play for 15-20 minutes, they are almost too hot to touch. As other reviewers mentioned, for the challenge levels and boss levels, there often aren’t enough moves, relying on adds for extra moves (draining and heating further) The rate that the ‘lives’ refill to play the challenge levels is far slower than unlocking those levels. You have to spend a life to play it, win or lose. And since I prefer the harder levels, it is frustrating, as I don’t want to pay for extra lives. I would play this game more if it weren’t for the issues.Player0422Version: 1.10.0

Interesting game but glitches out and stops workingI have played a lot of this game and for the most part it has been interesting and engaging but when you get further through and the more complicated the knots get the game I think stops being able to handle it and stops letting you move certain pieces. It’s not a distance thing, you can always try and stretch something and hang onto it despite it not fitting somewhere else, but instead the piece just jumps back to its spot the moment it seems like it might work somewhere else. It’s specific pieces at specific times and for the more complicated levels that means you can’t finish them. Also, sometimes if you tangle certain strings enough they’ll clip through each other, or more likely themselves, and so they untangle for you. That part is actually handy for particularly frustrating 2 string tangles but it does prove that the physics system is messed up.BywaterGVersion: 1.37.0

Fun and Addicting BUT..So it is so much fun and addicting especially if you have ADHD. But don't bother with the ad removal--for every single thing you'll still have to watch ads. new skins-ads. New pins-ads. Extra coins-ads. level boost-ads. it most definitely is NOT worth $8! you don't really get anything! Next let's talk about the timer- i get a timer in games but most give you 2-3 minutes to figure stuff out... less than a minute is ridiculous. kids have trouble beating it-as an adult i just barely come in under it! i'm constantly having to get them past a level. Upgrades are awesome- if you have any hope of getting them before getting old. good upgrades 4-5k in coins which would be fine if you didn't make 20-30 a level ugh. They make a fun game way more stressful than they should. i gave it 3 stars because it is fun and the graphics are good especially compared to others.Mojo0717Version: 1.41.1

FANTASTIC until level 119I’ve had so much fun progressing through the levels of Twisted Tangle. They start out extremely simple, but get a little more difficult as you go, but not too hard. The game is very similar to the ads. Just move the ends of ropes around until you isolate the whole rope and free it. keep doing this until the board is clear. I wish I could go back and play old levels again, but it won’t let you do that. Boosters will be introduced that you can use to help solve more difficult levels. It’s good challenging fun until level 119. Then the Hard and Very Hard levels are too difficult to solve without using one of the boosters to cut a line or add more time. Getting more of those requires spending real money even after I paid for the game because I loved it so much. Now I’m stuck on level 139 and have given up playing it. Such a shame because it was so much fun..Zen OctopusVersion: 1.40.0

Super fun game, but not worth $7.99I really enjoy the challenges on this game, but it’s really frustrating that you only get 5 lives. I even paid for the ad-free version, thinking that would extend lives since that’s the case on other games I’ve played, and you still only get 5 lives. Some of the levels are pretty difficult, so it’s frustrating to be stuck on a level for so long. For $7.99, there should be more perks than not having to watch 10 seconds of an ad before moving to the next level. Plus, there are still a ton of ads to watch, unless you are willing to spend even more money for coins or tickets. I’ve tried watching the ad to get 15 minutes of unlimited lives multiple times, and even though the ad says reward granted, I’ve never actually been rewarded with the unlimited lives. In short, I love the game itself, but I want more lives..SpinzinsquarezVersion: 1.39.0

Ok but could be improvedIn the beginning, I had a lot of fun with the game. There was no timer and it was simply trying to undo tangles. As you proceed, the game obviously gets more difficult. Other barriers are slowly added to make untangling more challenging. However, after a certain number of levels, the untangling becomes timed. There is no way to go back to “easier” levels and no way to get around timed games without needing to pay for infinite lives or hoping you have accrued enough coins to pay for work arounds. I really am not a fan of timed games in general and wish it was at least possible to go back to earlier levels to just play the untangling parts. Or to have an option of toggling between easy and difficult instead of forcing timed games. I may be in the minority in this desire though..MamaofjzVersion: 1.38.0

I like the game but purchases are stupidAs someone who has been playing this game from time to time and have spent money on it do not buy any no ad packs. I didn’t realize that they charged a dollar per day (or 24hrs) for no ads which is stupid ($30 per month or more) instead of just having a flat rate for a whole month or lifetime which I’ve seen many other apps do. Also sometimes the game gets buggy which could make it worse for you when one rope you’re about to untangle glitches under another rope for no reason and forces you to lose time which in then turn makes you lose a heart and the level and have to start that level over again. I like this game but come on a 30 dollars a month for no ads and also the glitches? Do better..Kut5uk1Version: 1.36.2

Interesting, but WAY too many adsThere's an ad (30 seconds in length) about every sixty seconds (they're *likely* shown based on passing levels, rather than time, but the beginning levels are very easy and I got through them quickly.). I downloaded Twisted Tangle less than an hour ago and have been forced to watch over twenty ads in less than thirty minutes of game play. *Once* was, I suppose, my fault, because I clicked on what I thought was a 'free point multiplier' - but no, it was another ad. I just thought I'd won something after passing a lot of levels. It's too bad, because the ad I saw that caused me to download the game did make the game look interesting and challenging indeed, but I won't pay $8 to find that out, and I can't (or won't!) take an extra 10 minutes to watch ads every time I happen to get a half hour game break..Talon o 5Version: 1.17.1

Mostly goodThis is a super fun game, I’m fairly addicted it it, if you want a simple game and like untying knots, this is for you. Very colorful and there’s tons of fun relaxing levels with some challenging levels. Buy the upgrade, ad free mode, it’s worth it. The down side is that sometimes you get a bug that prevents you from moving anything, even if there is plenty of slack. Usually restarting the game fixes that bug but it does mean sacrificing a life. Most levels are great where you have plenty of time left and others have short times and are clearly set up to make you spend money. I’m not a fan of the 1min limit. I barely make it halfway untying and if after running out of lives on one level multiple times… I contemplate deleting the game. Lol. But again I’m fairly addicted….Sophie234893897Version: 1.41.0

Great game but need to fix livesI just did the update hoping this would fix the loss of lives even when you win. Why are we losing a life even if we pass or win the challenge?? Shouldn’t it be if you lose or fail the challenge where you lose a life? We are already spending the coins to play it, so you have to lose a life too even if you win? It should be only if you didn’t pass the challenge. That’s how it is in other games I play. Otherwise it’s one life per challenge no matter if you win or lose? Then have to wait another 30 mins to get one meanwhile you are getting notifications that you earned a challenge. Makes no sense & doesn’t sound right. Please fix..Mistine417Version: 1.7.6

Like the game but a few issuesI really enjoy the concept of the game and I paid to remove ads so nothing bugging me there. Solving these puzzles is great. Nice brain game. But, the issues. The movement of the is elastics is unreliable. I understand that the ropes stretch and sometimes cannot be moved if they are stretched too far. That’s not what l am talking about. There are times the rope is slack but it takes me five tries to get it to stick to a new connection. This is aggravating and burns up time. This should be fixed. Second, the time limits are simply not long enough. Some of the levels are technically easy but I fail multiple times because the timer is just ridiculously short. This is particularly aggravating when the movement issues cause me to lose precious time trying to move ropes that should stick but won’t. And finally, there is no way to earn prizes. No matter how many levels I blow through, no goodies. No things to cut the ropes, extend the time, etc. You have to pay to get anything. And there are no hints whatsoever so if you get stuck, and can’t spend money, then the game is over for you. Unfortunately I think I have reached that point and am unlikely to play any more..Mar1394Version: 1.37.1

Potential for a better experienceI really like the idea for this game. It’s fun and simple and satisfying. There are a lot of ads & that gets annoying, but what I really hate is the timer on each level & the number of hard or very hard levels vs. easier ones. I’d consider buying the ad free version of the app IF there was an option to play without a timer. I want a Zen option. I play mobile games while listening to audiobooks and the timer on each level can get to be too much to work with while listening. I get too stressed and usually just end up choosing a different game. If there were an option to play without a timer, I’d probably be able to play this game all day, even with the ads..HannahMarieWilliamsVersion: 1.39.0

Fun game with minimal ads, but…Maybe they’ve changed their ad structure, idk, but I haven’t gotten a single forced ad through 40+ levels. Haven’t watched a single one. The game is a really cool concept. The idea of it is satisfying. However, I have found myself in situations that are literally impossible to solve. Sometimes the ropes are finicky and will just go through each other. I have “freed” ropes by just jiggling it around a bit until it just goes through the rope in the way. In the same vein, I’ve had situations where the ropes go through each other resulting in a situation that cannot be solved (unless you’re lucky enough to get them to go back through each other again). As a result, I’ve lost interest. Bummer..Twbowman94Version: 1.43.0

Mixed bagI enjoyed the game and played a lot for about a week. Around level 200 it seemed like the time for each level was much more than needed even for the hard and super hard levels (pretty sure I played upwards of 200 levels without losing a single life at one point) but now that I am just over level 700 the time available has dropped so significantly that even the normal levels are practically undoable in the time and you have to buy more time on every level. I tried to count for one level I believe you have 1:00 for something like 18 ropes? It has been an enjoyable way to fill time up to this point, but I won’t continue if the only way to progress is through real money transactions..KaseysaidmaybetomorrowVersion: 1.42.0

Just started and was on level 5I just downloaded your game which, for the first 4 levels was fun and easy, but then I got to level 5 and a request for a 5 star review popped up. I haven’t played enough levels to honestly give you a 5 star rating. So, I tried to make your review request go away until I had played enough levels but I couldn’t make the review request go away! 😡You got your review and I only give it 3 stars on account of that no one will be able to give you an honest review because you high jack the game! I don’t appreciate that. If you fix this ridiculous request and make it so that people can give you an honest review, then I’ll update this review-it might be worth 5 stars then. We will see..Quithart1963Version: 1.36.2

Used to love thisI used to love this game. I’m on a high level 3000+ but I played it a while and frequently. In the past couple of weeks the timer got cut to 1/4 of what it used to. It has made advancement literally impossible and what I used to have 4 minutes to solve, I now have 1 minute. The very hard levels give me all of 1:20. I don’t like it anymore and I am slowly stopping to play because there’s no advancing. The only way is to spend coins for extra time and when it’s 900 for extra time and you only get 30 a round, it’s awful. Not sure why you cut the time to 1/4 of what it was but you could have instead cut it in half so at least it is attainable. This has truly turned me off of this game..JoyfulAkiVersion: 1.42.0

I still get ads even after paying for no ads..Great game and you get more and more challenges and new stuff. i love it. but i still get ads after paying for no ads..LoiklangloisVersion: 1.28.0

Fun but bye 👋🏻Enjoyed this game but too many LONG ads!!.Debbilu7Version: 1.9

TimerThe timer is annoying to me. I want to relax when I play a game. I can add time for 900 which would cost real money. No thanks. I wish there was an untimed option or even a chance to play an ad for points. I’m stuck on a level and will probably delete.Sknvruie6vmbrVersion: 1.32.1

To many adsI would enjoy this game if there were less ads, and if it didn’t have a time or move restriction. I like to take my time to figure out what move is best. It would be nice if it had two options..IrkjaeVersion: 1.33.1

It’s fun!Fun game to play!.Derson BeatsVersion: 1.10.0

Love it😍😍😍I love this game so so so much.SyffdggfxghVersion: 1.36.2

Too little timeIt was fun until around level 2000, it now takes me 20+ tries on many regular levels, I have to find the precise moves and remember them for each group of knots, then maybe I can finish before the timer runs out..Sweets+Version: 1.43.0

Twisted TangleVery frustrating. Not enough time given..SandraGondosVersion: 1.42.1

Too many adsExcellent game , very fun . But for the love of god there are too many longs ads . After every. single. Level.Rsb92Version: 1.41.1

Very hardI love hard games. I really appreciate when i have to repeat levels over and over to master it. But what i don’t love is that there is no option for “help”. There are no option for daily coins, or ads for coins. And without coins, you can’t buy the boosts. And sometimes, without the boosts, levels are near impossible..Aklc78Version: 1.39.0

Loved it and paid for it but…I paid 9.99 to avoid having to watch ads and unfortunately it didn’t work; i feel like the ads are now longer than the free version. The game itself is really great but the ads are such a waste of time. I asked for refund!.Tiran BVersion: 1.36.3

So farSo far so good.JohnnghbVersion: 1.35.0

It is fun and could be so addictive!Then it is not fun, it is frustrating. Very true when someone wrote about ads around level five. Every level you win is another ad..Emerson_07Version: 1.35.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.43.1

Twisted Tangle Negative Reviews

Was enjoyable until it became impossible to win…I was enjoying this game fairly well up until I hit level 700. Yes, there are a lot of annoying pop-ups with this game—especially with always asking you to watch ads for things. There should be a “don’t ask me again” option. I don’t mind sitting through the occasional ad here and there, but being constantly asked to do it is very annoying. Also, really think the emojis are a crappy detail. And don’t even get me started on the issue with placing the pegs—I’ve lost levels because the darn thing won’t be consistent. You know where I’m trying to go, stop bouncing around! Puzzle games are some of my favorite games to play, and while I love a good challenge, making something impossible to beat without having to buy more time is just ridiculous. The “hard” and “very hard” challenges were usually the really frustrating levels with lots of easier levels in between that made the game nice and relaxing to play (more or less), but once I hit level 700 even those became next to impossible without buying more time. It’s just so disappointing. I don’t need my games stressing me out more than I already am, and I just wish they’d give you more time or a no-time option all together. All this has made me go from playing daily to hardly at all now. Will likely delete soon. So disappointed..Amlester85Version: 1.42.1

Frustrated about # of ads 😫😤** Update** Deleted the game, couldn’t take it anymore! I’m a huge puzzle fan! When I saw the ad for this game I was like, “yes please”! The game is fun and keep getting more difficult as I progress 😌. The huge downfall is the number of ads 😫😤. I can understand an ad after a few puzzles solved, but after every, single, game, played?!? There are two options after each game I thought would help with this issue. First option is to receive all the points won if you watch an ad., and the second option is to receive half the point won to skip ad. I clearly selected skip ads. Yet, the ad plays and is as long as the live long day. It would be great if you’d allow players to skip ads for a few games than play the ad or even make the option after each game actually work. After the four or fifth game, issue the full points won and play ad without an option to skip. Let’s be clear, I know there is an option to purchase the game to avoid ads completely. With prices on everything going up, I can stand to watch an ad once in a while. Emphasis on once in a while! Not watching ads more than playing the game and longer than it takes to solve the puzzle. I’m not one for writing reviews, but this was truly warranted. I’d hate to delete the app, but with it operating as is, it’s causing more frustration than relaxation. Hope to see changes in the next update!.4herfunVersion: 1.36.3

Fun game but will cost youThis is a fun game at first but the hard levels are almost impossible to beat without spending money on extra items. After awhile I found the game to be stressful and not relaxing. If someone took this concept and made a game that was actually paced to the users progress it would be such a fun game. Or just have you the option to play the puzzles. They start quickly reducing your time and increasing the difficulty so you will buy in app purchases, which is fine, but they don’t give you barely anything and it will make you mad to no end. Not at all what a game should do. I deleted the app because it quickly became frustrating and boring when they don’t pace the progress through. You don’t get much for the app purchases, one of the more expensive games I’ve played as far as in app purchases. Quickly lost interest. Wish someone would come up with this game where you could just figure out the puzzles (tangles) and it wasn’t making it difficult in an attempt to get you to buy in app purchases. The ads are constant. Nothing relaxing or satisfying about this game after level 20 or so. I waisted money hoping it wouldn’t be so frustrating after several more levels. I’d pay monthly for an app I just enjoyed playing and was challenging but not frustrating and the app purchases cost waaaay too much..YoboobiesVersion: 1.33.0

Ultimately, I Hated This GameI loved this game, the game play was super fun, the design was easy to understand and the graphics were appealing enough. After playing a hundred or so levels I came to HATE this game. There are ads everywhere, they’re super long and they generally can’t be muted, so if I’m listening to music while playing I have to listen to annoying sounds overlapped until the ad ends. Still, not a deal-breaker, I get that game devs need to make their money. Where I ultimately decided to get rid of this app was on 2 items: 1) (more minor) the game play is a little glitchy, in that the string ends don’t reliably stay in place, and can take a few tries to get them to stick, which makes it untenable for 2) the time limits. I like puzzle games, and these puzzles are super fun, setting ridiculous time limits on the level to make it difficult, and not because the actual puzzle is difficult, but as a cash grab, is where I couldn’t stand this game. Some levels take time to untangle, and if you don’t pay your way out, you’ll be stuck for a long time until you can memorize (and get lucky, see #1) and beat the level. Nope. Nope. NOPE!.UgholivegardenVersion: 1.31.0

Bad customer serviceHorrible customer service…. Until I ran into an issue with their app, it was a fun game. Been playing a few months, at level 700+. Then, would try to make in-app purchase and all I get is the shuffle circle with the only way to exit is to either shut my phone off/on, or, delete/reinstall the app. Then, I discovered I was being charged every time I attempted purchase, yet, never receiving the purchase. I sent emails via their settings “contact us” x3 with never even an acknowledgment of my communications, ever. I have asked Apple to refund for what I didn’t receive, although, gotten no response from them as yet either. Does “no company” have ANY sense of how they get paid!?!?. I can just as easily walk away as I did begin to play. I hope they choose to refund. By the time I realized I was still being charged, it was a decent chunk of $$. Won’t be recommending this app to anyone. I’m old enough to remember, the law used to be, if running a business, there had to be a person you could physically contact.. that needs to return. Hiding and ignoring will only work for so long… …. The worst customer service. They don’t exist if no one buys.,.GrndmaLolitaVersion: 1.42.1

Way too many ads and arbitrary time limitsOkay I have a lot of things that I’d like to address in this review. First off, there are way too many ads. It seems like every minute I’m seeing another ad. Because I am. The time limits on each level are crazy. Maybe one level I’ll finish with an extra minute and a half on the timer, but the “super hard challenge levels” are designed to make you fail so you’ll pay 900 coins for 20 seconds. This is impossible when you only earn 15 coins per level, so the only option in the end is to spend your money. This game is pay to win, and although the concept and some levels are fun, I think it’s completely ruined by the timer. The ads would even be acceptable if the game itself wasn’t so incredibly frustrating. But hey, at least the money farm is working, right? Because it doesn’t matter how horrible the game is when you don’t pay, you only care about the experience of people who have hundreds of dollars to spend on mobile games, which is a fair business practice at the end of the day..Fierfliez104Version: 1.36.1

Ba-Bye!The developers need to work on this game some more. I really like this game but I’m going to need to delete it. I’ve been on level 99 for well over a week. The time allowed for the level simply isn’t long enough. I can’t ever get to the last section of ropes to figure them out because time runs out. You do the same moves over and over but don’t have enough time to finish the level. I refuse to spend money on games. If there were other ways to earn coins to extend the level time that would be great. Maybe daily bonuses to save up coins to extend the time on a level, something to help. At this point I would need to spend money to make it past this level. I simply refuse. It’s too bad because I do like the game, but it has become too frustrating and not relaxing at all. Why continue when I’ll never make it past the level. It is the very definition of insanity: Doing the same thing over and over and expecting a different result. The reality is that I won’t make it past this level without paying money for more time. Ba-Bye!.My own hearts wordsVersion: 1.40.0

Like the game but .....I really like the game but can't really recommend it. Based on reviews I stuck with the free version to level 100. The ads are pretty intrusive. I'd be happy to pay for the ads free version but from what I can see it won't really get rid of even most of them. You are constantly asked to watch an ad for some kind of bonus. A bigger issue is the timer. The amount of time to solve a puzzle is really short so this is more of a beat the clock game than a puzzle. When you run out of time it will cost 900 coins for 20 secs. Since most of the levels only reward 15 coins it takes a lot to save that much. You will have to buy them. And because there's no time to actually figure out how to solve the puzzle you will fail a lot and run out of lives. It will cost more money to replenish lives. I don't mind giving something to the developer but this will run into serious money for a little bit of playing time in between a LOT of ads. And you still have to race the timer. There's no way to remove it. Very disappointed..PRC ASLVersion: 1.36.2

Can I give Zero stars? An Angry Update!I was happy to see the “impossible” games had been updated to tolerably difficulty. But then TWICE in two days, I’ve been ROBBED by that stupid 900 coins for a ridiculous 20 seconds button … which has been placed DIRECTLY in the middle of the game where your fingers will automatically hit it when the game times out. That’s plain robbery … developers already scamming players with the hateful timer now must TRICK the player into touching that 900 coin button. Disgraceful … …. This game is getting more frustrating every day. Sure, there are plenty of “updates” which do NOTHING! The hated timer is still ticking … the ropes are still jumping under each other to land in the least probable spot … and the ropes twitch and tangle. But now the ropes even refuse to move to the nearest and best spot. At times there are NO possible moves. Wake up developers! The “recent comments” are all critical of this game … particularly the timer and horrible ropes jumping around. You want players … well you should listen to these complaints!.NikkitytomVersion: 1.43.1

I used to love this game. Now…With the advent of the timer, which can’t be eliminated, this game has dropped from on I played on a daily basis to one I only play occasionally. I like relaxing games, especially ones that challenge my ability to figure out a puzzle. It’s the reason I enjoyed the game so much. The timer ruined the game for me. Now all the relaxation is gone. The timer makes many levels a scramble to get complicated tangles undone before the timer runs out. Not at all relaxing. I just spent at least 5 times adding 20 seconds onto a super hard level rather than having the opportunity to plan out my moves. The cost doubles each time for a piddling 20 sec. How about adding a no timer option? There are those of use who want to play relaxing games. With NO TIMER. Once I end up using all my coins I’ll delete the game. I do purchase items in games I enjoy. I won’t be purchasing anything unless there is a no timer option added back to the game..EuleaVersion: 1.33.0

Way too many ads to enjoy the gameWithin the first 5 minutes of playing this game, I had 4 pop-up ads. It's not consistent, either. It's not every _ minutes, it's not every _ levels. I counted having a pop-up after I completed 3 levels, then another after I completed 2 (which was less than a minute after the last!) The amount of pop-up ads is WAY too much and too often to even get a good feel for how the difficulty of the game may progress. $7.99 to remove pop-ups is asking quite a bit when I wasn't even able to get through 10 levels without those 5 ads. I definitely don't mind the banner ads at the bottom since they don't get in the way of the game, but I was really disappointed that I can't even enjoy the game at all. I understand people need to make money from their games, but this is way too much. Definitely a game I ended up deleting after 8 or so levels and 5 minutes of playing 😕.Tessa12487Version: 1.22.1

Continue Playing Button is a trap!This game could be a lot of fun but in reality it is just frustrating. It is designed to milk as much money out of the user as possible and the CONTINUE button is the worst!!! It is placed in a way that it is hard to avoid accidentally pressing at the end of a game, which means you will lose 900 hard-earned coins for a measly 20 seconds of extra playing time. Given that the reward for playing all but the most difficult games is a maximum of 30 coins, it can take a long time to collect 900 coins. Of course, you can always purchase more coins but that is the point of placing the Continue button where it is isn’t it? I personally don’t think the ads are too unreasonable and I would be happy to pay some money to support the developers, but I have completed enough levels to know that I would rather not spend my relaxation time playing a game that is just an exercise in frustration!.AmandydjVersion: 1.41.1

Fun but …The games fun. Gets you to use your brain. Move your phone around to see different view points. But I think it’s absolutely stupid how expensive everything is. You have to buy more lives for 900 coins but each passed level is only 15 coins? So then you get tempted to PURCHASE coins. And the time limits are ridiculous and don’t count down correctly (we’ve clocked it) and it takes half an hour for 1 life to come back. I think they’d benefit more if each level gave you more coins (like I’m on level 64 and still only getting 15 coins when I complete a level … same amount as level 1. Seems stupid) it’s also incredibly annoying and completely unfair they most the time when you go to stick an end of a rope somewhere, it won’t go there. Not because there’s no more slack. But just because the game glitches and you have to waste time trying to stick it several times. It’s a good concept. But poorly executed..CMaynewallVersion: 1.37.0

Good game … butI really enjoy this game, but I am only giving it two stars because of the placement of the continue game button. When I play the game, I don’t watch the clock, I just try to finish. But when the clock stops, it immediately takes you to the page that has a giant button that charges you coins if you want an additional seconds. If you want more time, then you just press the button, but most of the time, I’m not even given a choice because of my finger placement during game play. Depending on where my fingers are during play, when it immediately switches to the page asking if you want more time, my finger is on the button that charges me coins to continue playing. I don’t even have a choice. It’s so frustrating. I’ve lost thousands of coins this way. When I tried to get support, it would not go through. For these two reasons, this is a two star rated game for me..Blue987123654Version: 1.38.1

Great game but…I’m at very hard level 99 and I’ve spent about a week trying to move forward. I paid for no ads and I won’t buy items to move through a level. When you can’t move forward even on a hard level after a week and you can’t use the coins you accrue in the game that tells me one thing your just a money grabber and you don’t want me to enjoy your game. I’m bored at level 99 and now since I can’t move forward I will now delete this game and no longer play. I miss the days you pay for a game and literally play info play two others games like this here and I treasure them games aren’t fun if I have to spend a week playing one level. Also I waste so much time moving pieces to places and it not sticking it’s crazy. Your telling me you don’t want me to move forward unless I pay well I did and what’s your excuse now? Gave up one week playing one level it’s deleted..Travelgirl1174Version: 1.37.0

Waste of spaceIf you can manage to get past the 8 dollar ask price for ad removal, which is after every stage whether you complete it or not, then if you can manage to get past the fact that the game has lives which are spent whenever you don’t complete a level, which you have to pay for, then after that if you can manage to get past the fact that the game runs like garbage on iPhone and the levels are TIMED, so you helplessly watch the time tick away while you are unable to interact with the puzzle due to your phone becoming a fireball after some of the ‘hard’ levels, it’s still garbage. And those ‘hard’ levels are only semi entertaining to begin with, as the puzzles are usually two, three, or four of the same set of strings, spread across a larger board. Get out the Mac for this one I guess, but at that point there are better games you can buy for less than the 8 dollars necessary to make this game almost worthwhile..PlainOxVersion: 1.36.2

Not fun anymore and very disappointedI was loving this game. Key word here is “game”. It’s no longer a game. I enjoy a good challenge but this is ridiculous. The only way to get past a level(when you’re up at the 2400 levels)is to buy your way out. You call that gameplay? Next if you join the race and win as in come in first place and it says claim your prize well half the time when you hit the claim button nothing happens. No coins. Then this issue with the timer. If you solve the puzzle when there is 1 second left. That should mean you solved it. The timer stops at 2. You lose. It should stop at 0. Wow! What a concept. This “game” or whatever it is now is a great idea. I was enjoying it very much. The past 2 days have been horrible. I found myself extremely frustrated. I deleted it. It’s gone. I will not play anything by this game developer again. The game is a great idea but you are cheaters. 👎😡.Frogs and ButterfliesVersion: 1.41.1

Used to good now its costly!This game used to be good but they changed it and now it’s so aggravating. They basically cheat. Its so geared for you to advance you have to pay for a booster. You can’t play the game as intended because it’s programmed to snap back from where you intend to place an anchor eating up your clock so you have to start over losing a game. It’s not a puzzle because it’s not about finding a solution. It’s not a strategy game because even if you figured out the way to solve it in time the anchors don’t stay put where you place them. The game makers are cheating you! It’s one thing if you don’t solve it in time it’s another when you do but because you can put your anchors where you intended and they don’t stay eating up your time clock. The only way to advance is to buy with real money booster!! And it not cheap as far as most games go! Don’t waste your time or money on this game!!.JSNT IAPVersion: 1.40.0

Designed to make you looseWhile addicting, this game is designed to ensure you don't pass a level until the creator seems to want you to. Otherwise there's absolutely zero reason that when trying to move a rope with significant slack over to the right one peg that it would fly up and under two ropes and over 3 more; that just doesn't happen. You can also have a rope lined up perfectly with a peg and it just...won't move. Even one with significant slack that you're only moving one space over. Also worth mentioning that when waiting for new lives, when id go to check knowing enough time had passed or that I'd only have 2-3 minutes left, the countdown clock was ALWAYS at 29:55. Always. There's no way im just that accurate [especially when there should have been closer to 20 than 30 minutes left].OOoBecoOoVersion: 1.42.1

Good Premise, Terrible ExecutionFun idea to start with, where the tangles are twisted and must be untangled. Fine, whatever. Eventually the timer gets shorter and levels get more complex by adding additional end points on the threads. In theory, this is fine. In practice, the physics engine has severe limitations and the “game” becomes an exercise of frustration as tension is applied arbitrarily and points snap back when moving, land underneath other laid threads, and apply literally impossible tangles. I understand this is a thinly veiled cash grab, but I went through at least fifteen lives on level 165 and my mindless time waster is no longer enjoyable. For folks with more patience than me, maybe promising for the first hundred or two levels but don’t bother wasting money on purchases. By the time you need it for one level it’s better to quit and find a new one.TaiTheTimelordVersion: 1.37.0

Way way way too many adsPlayed a few tournaments, took down a few boss levels, played a few dozen campaign levels…and this is where I landed: Way too many ads. The cost to remove the ads is too high early in the game. What I mean to say is the problem with having so many ads right out the gate is the user doesn’t get far enough in the game to really get a feel for if they enjoy it or not in order to justify paying to remove the ads. I got in a habit of just dismissing the app every time an ad popped up after a level…which was about every 1-2 levels. So I wouldn’t play long before I was already killing the app until I did it so many times I’m just deleting it. It looks like it had potential and I would have possibly paid to remove the ads, but I never got far enough to get past the “easy” levels to really determine and got super sick of forced ads. Buh bye 👋🏼.Spyder1212Version: 1.17.1

Lots of Potential but Poor ExecutionThere is a lot to like about this game but one aspect of it that is absolutely infuriating is the node placement. I frequently place a node down in a new location and then it moves itself back to its original spot. Then I move it again, and it moves itself back. So I move it again to the same spot and it moves itself right back. Finally, after 3, 4, 5 times moving it to the same location, it stays, but by then so much time has been taken off the clock that your lose the game. It is like the game is intentionally fighting against you. So, instead of being able to focus on the game strategy (the fun part of the game), you end up focusing on the semantics and the fun is sucked out of the game. Such a waste of opportunity because they couldn’t get the fundamentals right. So disappointing!.JDTisdaleVersion: 1.41.1

Either full or impossibleI got to level 200 and it’s says level 201 coming soon. So it seems I beat the game. The standard levels up through 200 are easy, there might be a few, less than 10 that are kinda tricky but otherwise a bore. The hard levels and expert levels are irritating because of the move limit. This game has glitches in which include: there are points when you move a string and it does not stay in the spot you loved it but moves back to where it was. There are also points when the strings are not overlapping but they are next to each other and touching and it will not clear those strings. These are glitches that especially in the hard and expert levels where you loose a move when you only have a limited number of moves to complete the level..DreamneophyteVersion: 1.17.1

The time limit is a cash grabI started playing the game and loved it, until I started getting into the harder levels. They make the puzzles more difficult with barely enough time to solve to make you buy upgrades. There’s a lot of levels that due to the time limit there’s no way to solve it without buying more time or using items and lets add the glitches to that which also makes you waste time or makes moves you didn’t want. You should have an option to play without time to make the game actually relaxing. There’s already an obscene amount of ads that can’t even be muted and I understand that’s what pays for the game but forcing the player to upgrade by limiting moves, shortening the time it’s just foul. Good app but I’ll delete. If later on I see some changes I’ll play the game again.FlazquitaVersion: 1.37.0

Can’t play without internet connectionThis game is pretty cool, it’s a great time killer, it’s fun, satisfying, and pokes at your brain. The problem to me personally is that it requires connection, I don’t normally play phone games at home cause if I want to play something, I’ll play a console, but when I’m commuting or at a restaurant or something, if I don’t have decent connection, it just shuts down altogether, doesn’t let me in at all. The other problem is just how many ads there are, after every level, u get an ad, complete a level, advertisement, lose a level, advertisement, open up the game, advertisement, feels more like the creators made this game with the intention of being more of a place to store their favorite advertisements, remember the connection issue? Yea, no airplane mode either, it costs $8 to turn off ads..70HummingbirdVersion: 1.17.1

Love HateI don’t ever purchase games. But once I played this a couple times, I decided it was a lot of fun and I wanted to actually purchase it. But then later regretted it. I liked the game because it wasn’t so hard that I didn’t enjoy playing it but it was still challenging so that’s what made it fun. But I don’t like the fact that it’s timed. Have I noticed that before I bought it I never bought it. It takes the fun way. I don’t like the stress of having to work against the clock and of course they don’t give you near enough time because they want you to purchase items. So either charge for the game or charge for the items the fact that they do both really stinks. I don’t want to sit here and spend ridiculous amount of money on this game. I like it but I don’t like it that much. Very disappointed. so I will be uninstalling. Enjoy my $7.99. This game is over..Lduvall62Version: 1.36.2

I used to like this game…It was so fun to play and I really enjoyed figuring out the puzzle of each level. But with the newest update they made the time for each level ridiculously low and they are impossible to finish in time- and not just the hard or very hard levels, the regular levels too, and it’s infuriating! And I haven’t been earning the usual 200 or 300 coins for the harder levels, just the measly 30, which makes it take forever to earn enough coins to buy more time, which you inevitably need because they cut back the time for each level so much 🤬 I used to find the game relaxing and didn’t even mind the ads after every single level, but now it just produces too much anxiety because I’m always just a few seconds away from solving it! Horrible update..Rai5632Version: 1.41.0

Goodbye!This was a 5 star game for almost a year. I played daily. Practice improved my ability to solve these puzzles and I even managed to make progress in the challenge levels and the daily tournament. But the developers keep changing the game. And not for the better. Levels didn't previously have a timer except for the challenge levels. And now every level is timed. And the length of time is too short even for an experienced player. You are practically required to purchase the new boosters (shuffle, scissors, etc) in order to make progress. The cost isn't a problem for me since I have amassed 1.5 million coins. But for an experienced player to be forced to use a booster on almost every level is a real problem. This is no longer fun. I made it to level 9311 but it is unplayable after the last 3 updates. Goodbye!.Tom@AlpharettaVersion: 1.41.1

Just another one of those ad-filled gamesWhen I first played, I was pleased with the lack of ads. Then I got to level 6 or so, and it was just ad after ad after ad. What garbage.PlapatooVersion: 1.5

Too many advertsMore adverts than game play. Deleting..JRN500Version: 1.7.3

Too many adsCould be a fun game but can’t handle an ad between every level. Won’t allow you to play without internet connection either. elected straight away.WaraokaVersion: 1.9.1

Disgusting AdsI will delete this game if you continue Happy Hospital ads.Nbt444Version: 1.7.5

Why is it now a timed game?I used to love this game. I’m at level 539. Was using it to help with problem solving skills post brain injury. Suddenly the levels are timed, the challenges are gone. It’s impossible. The changes have rendered the game unplayable. I put up with the constant adds, the jerky movement, glitching out all the time, and surprising level of heating up my phone, but this is too much, I’m deleting..WarringsoulVersion: 1.35.0

Too many adsGave up before level 8 because I had watched more ads that played the game..WhatsChrisDoingVersion: 1.32.1

Too many ads and why on earth did you put a timer on the game?Who ever thought that putting a timer on the game at higher levels has rocks in their heads!! I deleted it as soon as I realized that this was what was going to happen going forward. Too bad: it was one of my favourite games. And the ads are too frequent. Not reasonable. If this is the only way to have this game “agree” then change your business model. Too many ads plus timing the levels sucks. I won’t be recommending it to anyone except those I really dislike!!!.Wjt-1Version: 1.32.0

No thanksNothing to say!!!!.No thanks 1950Version: 1.6.4

Too many adsAn ad every 1-2 minutes Evil.Cool GuttyuiVersion: 1.43.1

The timer makes this app impossible to enjoy!This game is fun and challenging but I do not get ads; I get extremely limited time. When I run out of 5 or 6 plays, I need to wait 20-30 mins to play again. Sometimes after the wait, I get ONE play and another long wait with another ONE play! Other apps give you the option of watching ads to earn play time. Also, I earned enough coins to “buy” hearts, etc. The app took my points but gave me nothing in return. Will try to find a better version of this app..IngridWVersion: 1.43.1

Гавно сраноеБез рекламы не играет.Туда жеVersion: 1.43.1

Its rigged. Level time is isnt the same for everyone.Its pretty crappy when you find out that level 705 gives you 1 minute and 5 seconds on your phone but on someone else's phone their level 705 is giving them 3 minutes and 28 seconds. I would like an explanation for this as it looks like the game is rigged..OlynbearVersion: 1.42.1

Bug “fix” made game unplayable.The game was relaxing to play. Unfortunately the latest update to fix bugs made the game unplayable..Bubba's GumpVersion: 1.41.1

WAAAYYY TO MANY ADS!The game is fun , I only made it to level 40 and took FOREVER because in between EVERY level there is an AD!!.Adabell 1234Version: 1.41.0

Too many ads and timer is ridiculousPoor game, good for first few levels but not worth it after that.San 1234(8Version: 1.40.0

Funny but TOO MUCH LONG ADS!Funny game but more ads than fun!.BonzoyelleVersion: 1.40.0

Stupid and wanting your money.Don’t bother getting this stupid game. You run out of time, and they want you to pay to continue playing. It is a con..Zrezygnowany karaluchVersion: 1.40.0

Ruined by greedGame concept at its core is good. Timer becomes restrictive which functions as a means to force purchases, game pushes for purchases nonstop at higher levels, and adding an advertisement after each completed puzzle is why I’ve deleted the game. I spent more time watching ads than playing puzzles..NikoseTyrisVersion: 1.40.0

CatfishAt first it was good, no ads at all up til like level 60, then it was ad after every level.Henry99217Version: 1.39.0

No ads, but only for 24 hours!Careful! Scammy! This regular $9.99, but now only ¢.99 for no ads, actually means no ads for 24hrs! And yes they don’t tell you that anywhere, so it is misleading n yes that’s called scamming!.SpykersVersion: 1.39.0

AdsToo many lonnnnng ads.AnnadeshVersion: 1.37.1

More ads than play time60 seconds of play time then 60 seconds of add very irritating and takes all the fun out of the game.NoranjaVersion: 1.37.0

Too hardI hate timed games. Would love it if it was a move count instead..MIXLVVersion: 1.37.0

Too many adsI enjoy the actual game but HATE that there’s ad after ad after ad. It’s really annoying that not only you have a very limited time to play, you get an ad after every single level. The extra tools should be won somehow not having to buy stuff that could be earned just like coins. The ads should not be so long. You’re losing your players if your UX doesn’t change soon..MunequitalindaVersion: 1.36.2

Garbage game!!!This is just useless game..Kaurprabh00Version: 1.36.2

TimesI hate that it’s now timed. It’s IMPOSSIBLE to finish a level. Not even worth playing anymore. PLEASE PUT IT BACK.Queen-T-Version: 1.36.2

TimeWish there was a way to play without a time limit, impossible to do it in 1 minute.Fatcheeks61Version: 1.36.2

Pay for No adds = more addsPaid for no adds and the result was more frequent ads..DilysDVersion: 1.36.2

To many adsThis game is cool but it’s not worth the time you spend on it bc there is wayyyy to much ads .. dont waste your time downloading it.7842cathVersion: 1.36.2

MADThe puzzles are challenging and enjoyable but the setup is so frustrating it’s not worth it. The ads are long and all are for Royal Match. The timer to solve the puzzles is deliberately short to force you to buy accessories. I resent being treated with such contempt.Fed Up30460Version: 1.36.1

GameIf you would give us something for watching the ads then you would get a better review but you have to pay.Bye. Bye. ByeVersion: 1.35.0

TerribleWay to many ads.Abe averymonVersion: 1.35.0

Too many adsAfter some levels i notice that there are 2 options: - option 1: to get extra coins with watching an ad - option 2: to skip the extra coins without an ad and get the normal amount of coins after a level usually people who go to option 2 expect no ads, but why are there still a long ad anyways? it makes no sense.ZadescVersion: 1.35.0

Too many adsIt would be a fun game but you have to watch an ad before each level. The ads take 3 times as long as it takes to play a level….pass.Backoff94Version: 1.35.0

30 seconds unskipable video after every 20 second levelYou’d spend more time watching ads than actually playing. Their levels are usually 15-20 seconds long but after every level there is a 30 second unskipable video ad. So you’d be spending twice the time watching ads then actually playing. Once I get that annoying experience, don’t forget to leave a review here..B0xed009Version: 1.35.0

Stupid timerThis game was great before they replaced the move limit with a timer and added “power ups”… which you think would be for when your struggling not to undo impossible knots you can’t solve without cutting the string. Im taking a break from this game, hopefully the developers remove the timer or I’ll just find another game to play. Genuinely disappointed and frustrated with how the game is recently..Womp Womp 👎Version: 1.34.0

Too many adsGame was fun but now after level 6 there is an ad after each puzzle. Not worth my time. I also find it interesting that they have a 4.4 out of 5 review when the majority of ratings are 2-3. Hmmmm.Bee2nboo2Version: 1.34.0

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