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Twisted Tangle Customer Service

  1. Twisted Tangle Customer Service
  2. Twisted Tangle App Comments & Reviews (2026)
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Welcome to a unique puzzle experience !

The immersive 3D knot-solving game will challenge your mind and captivate your senses. Unveil the secrets of decoding near-impossible knots by mastering the finesse of pin manipulation.

Dive into the enigmatic universe of Twisted Tangle, where fresh puzzles await your strategic brilliance every week. The courageous ones are summoned to confront the Boss Levels , leaving the Hard and Epic stages for the chosen few. Do you have what it takes to embrace the challenge and join the ranks of the puzzle-solving masters?

• Your journey through Twisted Tangle is an art form in itself!
• Embrace the diversity that each level brings
• Fixed pins demanding surgical precision
• Octopus pins, each armed with a unique twist
• And the complex dance of keys and locks

Download the game and prove you have what it takes to conquer the unconquerable knots, one puzzle at a time. Embark on the journey of a lifetime!

Twisted Tangle App Comments & Reviews

Twisted Tangle Positive Reviews

SO MUCH FUN!!Another Update: I’m still LOVING this game. Pay the $7 to remove ads, it’s worth it. The levels get harder, the time gets shorter, the ropes have to be placed precisely sometimes but that is part of the challenge!! Patience people, patience! Keep playing and you will get it. I’m on level 723 and it’s taking me longer now to get through the levels but that is part of the fun. Everything can’t be easy people!! Enjoy the challenge of things. UPDATE: PLEASE PLEASE REMOVE THE STUPID EMOJI at the end of each round! It’s soooo annoying!! Don’t listen to negative reviews!! I’m on level 150 and while I did pay to upgrade for no ads (I hate ads), I have never had to purchase any extras to get to level 150. I have spent .99 cents twice to play for an hour without worry about losing lives but that’s only because I was waiting and figured it would be a great time killer. I’m 100% convinced that it takes patience to get through the levels. I’ve had to play the hard levels multiple times to memorize the easy way to untangle certain parts, so you slowly work your way through the really hard levels. I’m actually really glad you only get 5 lives otherwise I’d probably be playing for hours straight!! lol I highly HIGHLY recommend this game but bring patience or better yet, learn it. Too many people lack patience so this is a great game to learn patience. Have fun!!!.Version: 1.46.0

Super fun game, but not worth $7.99I really enjoy the challenges on this game, but it’s really frustrating that you only get 5 lives. I even paid for the ad-free version, thinking that would extend lives since that’s the case on other games I’ve played, and you still only get 5 lives. Some of the levels are pretty difficult, so it’s frustrating to be stuck on a level for so long. For $7.99, there should be more perks than not having to watch 10 seconds of an ad before moving to the next level. Plus, there are still a ton of ads to watch, unless you are willing to spend even more money for coins or tickets. I’ve tried watching the ad to get 15 minutes of unlimited lives multiple times, and even though the ad says reward granted, I’ve never actually been rewarded with the unlimited lives. In short, I love the game itself, but I want more lives..Version: 1.39.0

Fun but needs workI actually love the concept of the game. Thoroughly enjoy the challenge of untangling the ropes. That part gets a no-brainer five stars. With that being said I am frustrated and disappointed that it is quite limited. Why are there no life rewards? And I do take advantage of the free offers which is to watch minutes of ads’ videos to get fifteen minutes of play only to have the “free” fifteen minutes to be eaten up by more videos. Free play should be just that—free time to enjoy the game—especially when one watches ads to get it anyhow. And the gosh-awful amount of time it takes to get another life!! I mean really? 30 minutes for each new life? I can deal with the ads okay. But waiting hours just to have five lives back— pfft!! I enjoy the game but it gets a bit repetitive and redundant. And, no, those two words are not interchangeable!! The game could be a fav for many if it was more consumer friendly. Just add some perks that are actually attainable! And I even looked at buying some of the coins, etc. but that is limited—needs more variety. I hope my suggestions don’t fall on deaf ears or blind eyes. You got a winner in this game if it has some serious tweaks worked out. I’m staying for a bit longer but as with many others that I have read their posts—-it is limited to how long. Hoping for some change!.Version: 1.49.0

Like the game but….It’s a fun challenging game. My problem is the movement, when I go to place piece if it’s not exactly precise it won’t go where I want it. I understand there are some strings under tension and have a limit to their travel but these are ends That have slack and should move to any one of the spots near by and I’ll waste valuable time on the harder levels trying to get ends placed and then run out of time I also don’t care for the clear greed of the app, 30 minutes to get a heart back before I play again but if I buy add on at an insane price The if you watch am ad you get 15 minutes of unlimited play but have to wait six hours for that to be an option again. The game is fun but not that fun Level 99 was my breaking point. There is no way to make it without using a bonus somehow. At that point I had to buy something to make it work. The pieces in the upper side of the map are so jumbled I could not get any end to move to another spot so I just kept wasting time eventually running out. I got tired of wasting two days trying the level and the delays I’m earning hearts to play added to the frustration with the game…..so I’ve deleted it.Version: 1.34.0

Like most games: too many adsI was all set to write a review about how the ads weren’t that bad, really, that there were optional ones you could watch for rewards but that was about it. And then I hit level 70something and it started: puzzle, ad, puzzle, ad, puzzle, ad! Couldn’t even build up the goodwill a bit more by easing the transition with an ad after five puzzles or so, could you? You just had to dive straight into an ad after every puzzle! The puzzles aren’t that long (especially with the sometimes insanely-short timers they have), so having an ad after every puzzle is too much. I’ll have to think about whether this game is worth the $8 blackmail to avoid ads. I certainly have games I enjoy more that asked for less money. For now, playing a puzzle and closing the game when the ad starts works pretty well, but how long before I “forget” to open it again? So many app devs think they’ll get us hooked enough or frustrated enough to be willing to fork over money, failing to consider the possibility that they’ll just annoy us enough to walk away..Version: 1.53.1

Very glitchyI really enjoy the game, but the app has tons of problems. The first time I burned through all the levels and got to boss level 600. The app completely froze at 600 even though I shut my phone off and tried a bunch of different things. So the only thing I could do was delete the app and add it again. That took me down to level one, and I had to start all over again, which I did. A few days later, I reached level 600 again. It actually let me play boss level 600, but after I’ve finished the game I reset itself back to the beginning. I kind of assumed that maybe 600 was the highest level they have developed this. I made it to that level in three days. So for the second time, I’m at the beginning, level one (yawn), and soon made it up to 350. Then it started regressing back to 300, then 250, then 200. And there it stayed, stuck at 200. Over and over and over again, stuck at 200. I have level 200 memorized. So once again, I deleted the app and added it back and now I am on good old level one. This app has some serious problems..Version: 1.7.4

Progress DifficultI enjoy this game but progress is definitely difficult. There are few ways to earn coins, and then it costs 500 to 900 coins to buy a little extra time. And so far I haven’t found ANY way to earn more boosters and buying them is nearly impossible because they cost thousands and, as I have said, coins are difficult to accumulate. I was moving slowly on my iPad so, I decided to open another game in my iPhone. Interestingly, more lives or extra time costs 500 coins on my iPad but, it costs 900 coins on my iPhone. Why the discrepancy? It makes no sense. Hard and very hard levels are difficult to pass but, with patience you can do it. I am on level 99 after a few days. I have not decided whether to keep the game or not. But for now I will continue. Developers . . . If you made it a little easier to progress, people would be willing to spend more money. But I for one am not willing to spend money on every difficult level that comes up..Version: 1.40.0

Not enough moves…I’m on level 321 and I love this game. Figuring out tangles is tons of fun and great for my 71 year old (tomorrow) brain! But I’m finding that the boss challenges no longer have the number of moves required to solve many of them. Just as I’m getting close to solving, I run out of moves…and for the last five boss challenges, not even watching ads for 8 moves are not enough! AND WHO is the genius (NOT!!) who has started putting loops with no moving ends? That costs too many of my moves…so I lose now! Come on now, staff; play nice here! Invent something that rewards me for good playing; create a circle ⭕️ that if I free a tangle with/using that circle ⭕️, two sets of tangles disappear! Thank you for a game that engrosses me with the gameplay. (Please, not so many 🚫circles in one game…🤔🤔).Version: 1.8.5

Good game… with some issuesI quite like this game, but have some problems with it. Firstly, it runs my phone (4 month old iPhone 14, battery health 100%) very, very hot and drains the battery faster than streaming movies. If I am charging the phone while playing, it will pause the charging due to overheating. After about 10 minutes, my unplugged phone, in a case, will leave the side buttons quite warm, and if I play for 15-20 minutes, they are almost too hot to touch. As other reviewers mentioned, for the challenge levels and boss levels, there often aren’t enough moves, relying on adds for extra moves (draining and heating further) The rate that the ‘lives’ refill to play the challenge levels is far slower than unlocking those levels. You have to spend a life to play it, win or lose. And since I prefer the harder levels, it is frustrating, as I don’t want to pay for extra lives. I would play this game more if it weren’t for the issues.Version: 1.10.0

I Like It, But…I enjoy the app and the game is addictive and fun. I have not noticed any glitches thusfar. I don’t mind the temptation to purchase more hearts/time, and the ads aren’t terrible exactly (though that’s not saying much). My issue and the reason why it’s not getting a full 5 stars is that when I’m in the mood to play a game app, I’m already killing time, so to have my choices be to pay money or play something else - I’m going to keep choosing to play something else. One strictly timed round every 30-minutes is not enough to get or keep me in the groove, nor enough incentive to pay. Clearing rounds also doesn’t accumulate enough coins to “purchase” more time in any calculable way, so it’s not really helpful either. So as it stands, I guess I’ll be playing one round per day, if I’m in the mood, more if some hearts accumulated overnight, but then moving on back to solitaire or my knitting..Version: 1.53.0

Interesting game but glitches out and stops workingI have played a lot of this game and for the most part it has been interesting and engaging but when you get further through and the more complicated the knots get the game I think stops being able to handle it and stops letting you move certain pieces. It’s not a distance thing, you can always try and stretch something and hang onto it despite it not fitting somewhere else, but instead the piece just jumps back to its spot the moment it seems like it might work somewhere else. It’s specific pieces at specific times and for the more complicated levels that means you can’t finish them. Also, sometimes if you tangle certain strings enough they’ll clip through each other, or more likely themselves, and so they untangle for you. That part is actually handy for particularly frustrating 2 string tangles but it does prove that the physics system is messed up.Version: 1.37.0

Fun Game, But…I really enjoy this game and I’ve been able to get through the levels pretty easily. However, there are some frustrating quirks that make me not want to immediately play this game when given the choice. The biggest thing I dislike is that sometimes, the moveable pieces of the rope get thrown under other ropes when the movement you make is one that *should* take that piece over the rope. Then the ropes will sometimes not stretch as far as they appear to be able to, and the pieces will often land back where they were pulled from despite being clearly placed on a landing spot. Finally, the last two seconds basically don’t count — the game stops working and you can move your pieces anymore. That has cost me a life many times. It comes down to some glitchiness that makes the game feel just a bit underdeveloped. I will still continue to play, but again, it’s not my go-to..Version: 1.50.3

Good game. needs a little reworkI like how there is basically no ads, or at least a lot less than other games. it started off really fun, the levels being challenging but not like impossible. then all of a sudden the timers on the levels dropped so much that it became physically impossible to complete the levels in that amount of time. i think that's where they input the ads is for the coins and the power ups that you end up needing to complete more levels after 25. i think that there should be no timer at all, would make the game actually relaxing and not like "omg i gotta hurry up and finish this level or i have to pay NINE HUNDRED COINS" that's another thing, 900 coins if you mess up a level??? you only get 15 coins per level and 100 for the games marked "difficult". overall i do really like the game but i just think it needs some changes.Version: 1.47.0

FANTASTIC until level 119I’ve had so much fun progressing through the levels of Twisted Tangle. They start out extremely simple, but get a little more difficult as you go, but not too hard. The game is very similar to the ads. Just move the ends of ropes around until you isolate the whole rope and free it. keep doing this until the board is clear. I wish I could go back and play old levels again, but it won’t let you do that. Boosters will be introduced that you can use to help solve more difficult levels. It’s good challenging fun until level 119. Then the Hard and Very Hard levels are too difficult to solve without using one of the boosters to cut a line or add more time. Getting more of those requires spending real money even after I paid for the game because I loved it so much. Now I’m stuck on level 139 and have given up playing it. Such a shame because it was so much fun..Version: 1.40.0

Fun and Addicting BUT..So it is so much fun and addicting especially if you have ADHD. But don't bother with the ad removal--for every single thing you'll still have to watch ads. new skins-ads. New pins-ads. Extra coins-ads. level boost-ads. it most definitely is NOT worth $8! you don't really get anything! Next let's talk about the timer- i get a timer in games but most give you 2-3 minutes to figure stuff out... less than a minute is ridiculous. kids have trouble beating it-as an adult i just barely come in under it! i'm constantly having to get them past a level. Upgrades are awesome- if you have any hope of getting them before getting old. good upgrades 4-5k in coins which would be fine if you didn't make 20-30 a level ugh. They make a fun game way more stressful than they should. i gave it 3 stars because it is fun and the graphics are good especially compared to others.Version: 1.41.1

Another Good Game Ruined by AdsI really enjoy the game, so much so that I shelled out $8 to remove ads. However, you can’t escape the ads bc some levels are near impossible without needing to use some extra thing that requires you to watch ads or shell out more money. I wouldn’t mind so much if the ads weren’t so long (at least a minute) and don’t come with a mute button. Also, the gameplay is a bit hinky. Sometimes, the sucker won’t stick even when the circle lights up showing it can be placed there. Other times, the string will spring back into a position that makes no sense but manages to twist everything into a mess, I can only assume that’s on purpose to make the game harder. I’m enjoying it now, but my frustration with ads and difficult play will eventually make it no longer worth the effort and I’ll go find another ad-heavy game to play for awhile and then delete. 🤷🏽‍♀️.Version: 1.51.5

Ok but could be improvedIn the beginning, I had a lot of fun with the game. There was no timer and it was simply trying to undo tangles. As you proceed, the game obviously gets more difficult. Other barriers are slowly added to make untangling more challenging. However, after a certain number of levels, the untangling becomes timed. There is no way to go back to “easier” levels and no way to get around timed games without needing to pay for infinite lives or hoping you have accrued enough coins to pay for work arounds. I really am not a fan of timed games in general and wish it was at least possible to go back to earlier levels to just play the untangling parts. Or to have an option of toggling between easy and difficult instead of forcing timed games. I may be in the minority in this desire though..Version: 1.38.0

Mostly goodThis is a super fun game, I’m fairly addicted it it, if you want a simple game and like untying knots, this is for you. Very colorful and there’s tons of fun relaxing levels with some challenging levels. Buy the upgrade, ad free mode, it’s worth it. The down side is that sometimes you get a bug that prevents you from moving anything, even if there is plenty of slack. Usually restarting the game fixes that bug but it does mean sacrificing a life. Most levels are great where you have plenty of time left and others have short times and are clearly set up to make you spend money. I’m not a fan of the 1min limit. I barely make it halfway untying and if after running out of lives on one level multiple times… I contemplate deleting the game. Lol. But again I’m fairly addicted….Version: 1.41.0

Very buggyGame can be nice and challenging but the bugginess can make it just impossible at times. Literally finished a level and the game just kept the timer going and didn’t credit me the level as done. Burnt a life redoing it for no reason. Fortunately it was an easier level, otherwise I would’ve been very angry especially if I’d have spent money or one of the special moves to finish it. Also, game seems to get stuck and no matter how precise you move the yarn, none will move and stay. Burned 20s on level because game wouldn’t allow me to make any moves. No rhyme or reason as to when it will let you flip a yarn under/over another and when it won’t. I still enjoy the game but I refuse to pay money for this unless I was just trying to get rid of ads which don’t truly appear to be many if you learn to ignore the extra video options..Version: 1.45.1

Interesting, but WAY too many adsThere's an ad (30 seconds in length) about every sixty seconds (they're *likely* shown based on passing levels, rather than time, but the beginning levels are very easy and I got through them quickly.). I downloaded Twisted Tangle less than an hour ago and have been forced to watch over twenty ads in less than thirty minutes of game play. *Once* was, I suppose, my fault, because I clicked on what I thought was a 'free point multiplier' - but no, it was another ad. I just thought I'd won something after passing a lot of levels. It's too bad, because the ad I saw that caused me to download the game did make the game look interesting and challenging indeed, but I won't pay $8 to find that out, and I can't (or won't!) take an extra 10 minutes to watch ads every time I happen to get a half hour game break..Version: 1.17.1

I like the game but purchases are stupidAs someone who has been playing this game from time to time and have spent money on it do not buy any no ad packs. I didn’t realize that they charged a dollar per day (or 24hrs) for no ads which is stupid ($30 per month or more) instead of just having a flat rate for a whole month or lifetime which I’ve seen many other apps do. Also sometimes the game gets buggy which could make it worse for you when one rope you’re about to untangle glitches under another rope for no reason and forces you to lose time which in then turn makes you lose a heart and the level and have to start that level over again. I like this game but come on a 30 dollars a month for no ads and also the glitches? Do better..Version: 1.36.2

Battery UsageI really liked this game a lot so I bought the ad free version. I liked how they didn’t take the commercials all the way away. You can still watch videos for coins or boosts. My problem came with the battery usage. I installed it on my iPad and my cell and instantly I noticed a difference. I tried closing the app when not in use while I waited for hearts to rebuild but it didn’t help at all. I had to uninstall it, 40% battery usage after just an hour of my regular usage, is too much and unhealthy for the battery. I took it out of the iPad first to see if it was the culprit and my battery went back to normal. So I took it off the iPhone too and the same thing happened. So I am sorry about the 3 stars because I really enjoyed the game and I would reinstall if they directly address this and fix it..Version: 1.53.1

Glitchy rope placementI really want to like this game, but every so often (usually when you’re trying to finish a Very Hard level ☹️) the game won’t let you move any of your pieces! It acts like they’re all immobile, or caught up in too much tension when sometimes there’s NOTHING touching that piece at all! I’ll have fully untangled a knot and I’ll spend the last 30 seconds of my timer trying to move one single piece from its spot. You need to fix this as it’s absolutely infuriating. The amount of levels I’ve had completely solved and just had to uncross one last set of ropes to win and my timer has run out because I’m sitting here dragging the piece over and over and over and over again for it to keep putting the piece back in the spot where I clearly don’t want it. An absolute oversight..Version: 1.71.0

I still get ads even after paying for no ads..Great game and you get more and more challenges and new stuff. i love it. but i still get ads after paying for no ads..Version: 1.28.0

Fun but bye 👋🏻Enjoyed this game but too many LONG ads!!.Version: 1.9

To many adsI would enjoy this game if there were less ads, and if it didn’t have a time or move restriction. I like to take my time to figure out what move is best. It would be nice if it had two options..Version: 1.33.1

TimerThe timer is annoying to me. I want to relax when I play a game. I can add time for 900 which would cost real money. No thanks. I wish there was an untimed option or even a chance to play an ad for points. I’m stuck on a level and will probably delete.Version: 1.32.1

It’s fun!Fun game to play!.Version: 1.10.0

I love to play!Great interface, vibrant game play!!!.Version: 1.69.0

Your AppAmazing.Version: 1.56.5

Great game, but timer sucks!Love the game but the timer is a turn off. Sometimes you just want to take your time and think a level through, move by move, but you don’t have enough time to. And for those anxious people, who play puzzle games to calm the nervous, the damn timer doesn’t help! I’d love it if game didn’t have a timer, but rather have extra daily challenges that are timed..Version: 1.57.5

Great game!One of the few games that actually can stump me at times. Lots of levels that just keep going! The only thing I wish was that there was a way to transfer your data to another device. I’m on a really high level and I don’t really want to go through all the levels again. If there is a way, I’d really love to know what it is!.Version: 1.55.10

Way too many adsThere’s three or four ads between games, ridiculous.Version: 1.55.11

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Twisted Tangle iPhone Images
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Twisted Tangle iPad Images
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