Micro Learning - SmartyMe Customer Service

Micro Learning - SmartyMe Positive Reviews

Feeling quite dumb $32 a month!! Really?I enjoyed the $7 trial period, but didn’t realize the monthly charge would be so high and charged in two payments- 1 at $7 and the other at $25. There’s no way I can continue that! Cancelling was easy, but the app doesn’t allow you to access your payment information. Finally found your site using a google AI search because your app doesn’t link to the website. Also, no notifications at all before charging an account? No way to access the information I apparently entered? You can keep the donation of $32, which feels almost stolen from my account. While I appreciate the great content and concept, you really need to improve your transparency. Micro learning is awesome and I subscribe to other apps like Elevate and NYT audio and NYT games. Audible is more than 1/2 the price of your monthly subscription and we have audio and pdf content if available. I was able to link and request my data to be deleted. I think you’re on the way to grand and epic fail or you’ll rise to occasion to be a great app..JoaniewrightVersion: 2.6.0

There is a way to be freeTechnology Will possibly save us and the reason why I mentioned that is because the smarty meet app is a technological Marvel to even the playing field for such knowledge as bringing electricity to those who were in a privative I appreciate this app and it’s developers for creating something that is truly remarkable in the fact that it can teach individuals how to save lives through technology and allow a light to be cast upon those who may have been in the dark about a wide variety of things I each and everyone of you to take the quiz and challenge yourself to learn the basic fundamentals of many different trades that will definitely be useful for the future, moving forward with AI development and basic electronics and engineering..Sktr 5Version: 2.30.0

My thoughtsThis is pretty cool. I have a real form of ADHD and it’s hard for me to stay interested in something long enough to learn it even if i’m interested in it. These short little interactive stories aren’t too long where I loose interest but they are long enough to get too the point of the subject so that I can process it and understand what i’m trying to learn. I wish that the pages would allow you to select the text so I could have the info spoken to me but that’s only so i could still multitask while learning. But I’m sure that’s just my ADD talking LOL. I had a very wealthy mentor of mine in a business that i used to be involved in tell me “Never regret spending money on self development, tools that help your life and business and education. So if your reading this ask yourself what will it cost you if you choose not to educate yourself, Not hour much is this going to cost? Most people will spend more on coffee tomorrow or one drink at a bar then learning something that that could have empowered their life!.Isn’t That Interesting???Version: 2.26.0

Mediocre learning but terrible connection issuesI was served up this app on social media and it looked polished. I’m sure it’s for some people, but unfortunately, it’s not for me. There are two main issues with this app that I’ve found (there may be more). First, much of the content is very surface level or generated elsewhere, curated by SmartyMe. That’s not a problem, except when an entire “lesson” is just videos I could find on Vimeo as an existing series, it seems unuseful to have paid $60/year to access. Second, the app doesn’t appear to function with limited or no internet connection, making It impossible to use in some situations. It would have been nice to be able to cache some content for viewing offline if it was just pulling from an online source. The lack of trial before purchasing the subscription means that I just paid $60 to find out that this app really isn’t for me..ThepachmanVersion: 2.19.1

63 years oldJust like that, things I've observed and used my whole life not knowing how they operate explained in minutes and in a way I easily understand. My wife all of a sudden thinks im a genius after 35 years. I'll start my granddaughter 3 and my grandson 4 off early in the curiosity of what make the doors open at the supermarket, and why do the nightlights turn on and off like magic. Im getting them curious about the world around them and giving simple explanations thanks to this application I'm now a genus in the eyes of those that never even thought about things like how does a rice cooker operate "my wife". I can't wait to explain my new found knowledge to my Friends at the cigar lounge. not just sports. I might be able to solve world problems soon. Peace. 🫡 USMC.Lyle flemingVersion: 2.30.0

Helped me with things I didn’t even notice!I just started recently, first week. It has pointed out several things I have been saying and some I didn’t even realize how lame and weak they sounded and others I simply hadn’t thought of anything better to say! This app is super helpful and easy with the quick, direct to the point lessons. I actually canceled right away, I thought I’d just try the one week free and canceled so I wouldn’t forget later. Then I started doing these quick lessons and I emailed them to keep my account open!! Even if I learned one good tip - which I already have! Then it’s worth it to me. Enjoy the growth!.Fraud protectionVersion: 2.9.3

Bite size growthOne of the things that I appreciate about each learning module is an opportunity to have a little bit of insight to the why, warnings on what to avoid, and opportunities to put something into practice. Depending on where you are in that learning module, you can read multiple teachings or anchor down in a given session Because there’s good opportunities for growth, I would not get caught up in trying to get through “x” amount of modules this day or feel the need to be reading a new one every day. When you find that space for growth, give yourself time to better understand it..Shawman72Version: 2.9.1

First impressions, 7 seconds to make a lasting impression..I’ve been communicating for years with active listening.. It’s such a powerful tool and I’m grateful it’s included on this topic. I really locked on to asking engaging questions. That’s pivotal to me. Remembering names. I’ve know this forever and I also try to repeat their names in my first communication. But I welcome your additional techniques to ground their name in my head. I haven’t heard of mirroring their body language.. excited to experience this.. I’m very good at reading the room and adapting to their specific tone and communicating. Thanks for the tips.EE—DUBVersion: 2.23.0

This helpsAs someone who is sometimes quirky and socially awkward, and although I have a high intelligence, I can be rather aloof in communication. This app has already showed me areas that I need to work on and to improve on. I started a practice conversation with my daughter. She rated me at a 7 1/2 out of 10 because I listen too much and her fiancé rated me a Nine out of 10 so I believe at 8 1/2 is about the average. prior to starting this app, I was more at four out of 10. Kudos for this app for providing quick and efficient learning material that can be applied in normal every day life..StanandlenaVersion: 2.9.3

Optimal LearningI don’t use my phone very often but when I did I felt like I didn’t have time to do anything good for me like learning so I would generally scroll through some 5-30 second clips on Facebook or Snapchat and wait what time I had looking at whatever came up. This app gives me another option to learn about Engineering or Physics (those are the only 2 I have explored thus far). I’ve really enjoyed the lessons and they encourage critical thinking which I’ve noticed carries over into my life as I move forward with my day..Joshwitt129Version: 2.27.1

Always looking for ways to improveI found the information presented to be on point - very relevant in today’s quick pace world. You only have a few minutes to tell your story effectively. The layout helps you to think through your plan. I believe the information is not only good for the business world - also in your personal life - same things are relevant - quick assessment of a person occurs - need to be clear, thoughtful, and provide a well thought out plan of action..The Yard Is My FriendVersion: 2.25.0

I wish I’ve beenpresented this way the first time aroundJust finished my first lesson on the Odyssey and there’s a great deal there to be learned from it. I just wish that those who were teaching Greek Classics. The first time I went to school had presented some of these thoughts in a way that was comprehensible. The institution I went to is supposed to be one of the best in the country but honestly and it might’ve been me as well. I didn’t drive as much from it as I have gotten from this one lesson..Sionnedd MacLarenVersion: 1.15.0

Starts simpleI see it as a nice easy going learning curve. If you dive into it and just focus on it besides doom scrolling, you can actually learn something. It start out incredibly simple. Easily for someone who doesn’t know anything about how things work in our technological daily lives. It breaks down simple tech, explains how it works, and brings in more complex tech, and goes up from there. All the while explaining it every step of the way. Teaching you exactly analog and digital technology works. Along with a touch of simple coding language..AlaskanGuy94Version: 2.30.0

Lessons are quick but app needs workLessons are quick and to the point. Some could use a little more depth. I suggest focusing on adding additional content in the lessons if someone wants to take a deeper dive into the topic to cement the application of the lesson. The app itself is often slow to load and I have to hit the retry button almost every time I enter the app. It can also be glitchy when finishing a lesson. I suggest that the loading of the app be worked on as well as the transition to rating after the lesson is over..BrastysVersion: 2.21.0

Great but needs improvementLove the content in this app. Would be wonderful if there were options for saving the written content or printing it. Could be more user friendly and allow options for going “back” to a course. And when you exit the app and go back in, you have to scroll all the way through the entire entirety of the different courses to get to where you left off. The app does not bring you back to where you stopped. Overall great app with great content..KcraeqVersion: 2.27.1

Better Human BeingsThank you for giving me the chance to share my thoughts with you. I genuinely appreciate this app. It has many wonderful benefits to makeshift changes to becoming more insightful and engaging people in our everyday conversations plus allowing us all the information to further how we think. I only wish I had come across it sooner but I am definitely making do with diligence and commitment to myself..Khensu WsrVersion: 2.15

AjayIt is going with such a comfortable speed with details in simple language abstaining technical jargon. Makes simple to understand. If learner has pre leant it he can go briskly. Novice goes bit slowly ahead making comprehension to both. So far so good!.Ajay deshmukhVersion: 2.30.0

Good appHonestly it’s a pretty decent app for learning. I am an engineering student and it covers a lot of topics I had to learn about myself! A bit pricy for the subscription but if it’s of interest to you it can be worth it. Would be nice if it had some more challenging topics with more complexity but it really hits the basics of the topics you want to learn!.GecusvheghVersion: 2.28.1

BIG SCAMThis app is designed for an individual to download it, enjoy a *very* short free trial, and hopefully forget about it, so that they can subsequently bill you. Then they will make it difficult for you to cancel. Before you know it you will owe about $100 USD without even using the app even ONCE. They also refuse to refund you, as many reviews have previously stated..BabsssBunnyVersion: 2.30.0

Easy way to learnI really enjoy these lessons, very simple and to the point. Bite sized method kept me interested and wanting to learn more.Monie1014Version: 2.29.0

First to Fourth lessonsI have found this system of learning both logical and basic. As each lesson is completed, complexity is added. This builds a good reference framework for your mind. You learn new concepts in each lesson which keeps a steady logical flow of learning going. A great simple system..PersonontheinternetqVersion: 2.27.0

WarningI don’t know why this app charges you but doesn’t provide any services. Customer support did something so the charge has been removed from my bank account.MC1900xVersion: 2.28.1

WowI like this app.Mart976Version: 2.27.0

AppIntuitive app, i liked it but renewal is expensive for me. Customer support service is very prompt and good also..MeenujaVersion: 2.27.0

Excellent platform for all kinds of learnersAs an engineering graduate this tool interested me. This app is an excellent way to get interested minds thinking. It personalizes a leaning module platform based on how you best learn (I.e., audio, visual, hands on etc.). I am extremely impressed by this application and think anyone interested in the way the world works (engineering, math, physics) and are looking for a place to start should have a look at this app!.Gaby GabsterVersion: 2.26.0

AwesomeMy husband and I are on a mini getaway and this is fun to read aloud and do together! It’s gotten us talking, debating and learning and laughing, and we all know what that leads too! 🍑❤️🍌.K for lifeVersion: 2.25.0

Better use of timeThis is all the stuff that was covered while I was sleeping or skipping classes in high school. I feel smarter now after scrolling in the bathroom…highly recommended 👍.Burt Reynolds MustacheVersion: 2.25.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.35.0

Micro Learning - SmartyMe Negative Reviews

Do not trust 5 star reviews🚨 SCAM ALERT 🚨 There is a reason why there are 1 ⭐️ star reviews. Upon seeing the ads for the app, I thought it was interesting and would help with mindless doom scrolling and maybe be slightly beneficial for my overall wellbeing. I should have trusted the 1 star reviews. If you want to waste your money. Go for it! However, I’ve had to dispute the charges as many people have stated, ❌ 1) it’s a basic app. And doesn’t work. No scientific data to back it up. It doesn’t have anything on it that would constitute spending the kind of money they are requesting. You can get the same information scrolling on tik tok. 🙄 ❌2) upon realizing this was a scam (a quick google search will show you that many people have had terrible experiences, with subscriptions and refunds… you’re not getting a refund), I’ve had to dispute the charge with my credit card company. So I’m not concerned ❌3) we are all trying to find quick routes to our goals… we just have to get back to the old fashioned way by picking up a book. People are cashing in off of our need for convenience. Do not trust this site. They will try to convince you that it was all in the terms and conditions. Don’t fall for the trap of that 30 day money back guarantee. They will not honor it..TrustedReviews4YouVersion: 2.1

Total ScamI got directed to download this app because of an ads on instagram about a course of communication that found interesting. It looks like a scam from very beginning. After I clicked into this ads, it forced me to fill out a long long survey first that I want to quit many times but unfortunately didn’t do that because of sunken cost of effort I’ve already made. Then I got a payment link without a trial. It’s $10 so I think whatever and continued. After I used Apple Pay for that, it pushed me two so called “gifts” in the next two pages and mislead me to think it’s free. Then I hit yes, and immediately it charged my credit card via Apple Pay two times without asking me to confirm purchase or even showing a pay button. I don’t even think it’s legal to save customers’ Apple Pay info and mislead customers and charge the credit card without confirmation. Then guess what happened? After downloading the app and registered with same email address, I have no access to content even after I got charged. The system is just broken. Then I reached to help contact email and they just replied with useless info without solving the problem and it’s slow (got response after one day). At that time I finally confirmed the feeling that I got scammed. They just want to charge your credit card and don’t care about it after the charge. Now about the content. Without the full access I’m supposed to get, I can only have access to the first lesson of the course. The material is just bland, repetitive and obvious things without any useful insights. Totally different from a book reading experience. It feels like things thrown out from ChatGPT directly. In short, I think it’s just a total scam and they just try to collect money from instagram ads victims like me. I don’t expect they will cancel my three charges and I will directly dispute it with my credit card company. Total scam!.JayJayZ38Version: 2.2

I want to love it - but audio is a disasterI really want to love this app because the content on ‘Communication Skills’ and ‘Speak Eloquently’ seems genuinely insightful. However, the user experience on my iPhone 16 Pro is a total disaster. The app is plagued by a major audio glitch where playback simply won’t start more than half the time. The only ‘fix’ is to force-close and restart, which leads to a second, equally frustrating issue: progress is never saved. Every time I restart to fix the audio, I’m booted back to the very first lesson. I then have to manually hunt for my topic and scroll until I find where I left off. I’ve paid for a full year and tried every standard remedy—reinstalling the app, checking background refresh, and ensuring I’m not in power saving mode—but nothing works. This is clearly a widespread technical failure that the developers are failing to address. Unless these bugs are fixed immediately, I will be requesting a full refund from Apple as the product is currently unusable..InesZimVersion: 2.22.0

Not Audience-SpecificI find the information in this program very generic and surface-level. For the average educated adult a high school to undergraduate level, 99% of the information contained in this would be very obvious, and it lacks depth. It doesn’t discuss anything cognitive, and it is not fluidly useful. In other words, I cant apply it broadly. I would say the content would be great in a brochure that gives background on a course. For instance “A firm handshake can leave a lasting impression” (very widely known) should be the opener to “and when greeting an authority figure, should be done so like ‘x’, but if greeting someone of the opposite sex should be done from a comfortable distance in a way that allows ‘y’ so as to not come across as ‘z’. If greeting a child, a high five is more likely to leave an impression than a hand shake”. These are just examples but this course sounds like it should be the marketing material for a much better-developed course..Doctor.CJVersion: 2.20.0

Dishonest CompanyI enthusiastically signed up for their basic subscription, and they had a screen that upsells an additional service. The only way out of that screen is to hit the complete button which immediately charges you for the additional service. I immediately sent a letter of inquiry saying I wished to cancel that extra charge. Sent another note several days later with no response. Finally got a hold of someone and asked to cancel everything because I had a bad experience and didn’t use the service at all. They refused to refund me and here is their response: We indeed have a money-back guarantee, but it's regulated by the following conditions: (A) You have been using SmartyMe for at least 150 minutes per month within your purchased subscription, and we are able to see such minimum activity within your SmartyMe account in our tracking systems; and and (B) You contacted us within 30 (thirty) calendar days as of the purchase date (where the purchase date shall be understood as the date of validation of your first subscription payment by our servers). We would gladly help you out if there is an issue with the app or if you do not get results after following your plan. However, unfortunately, your case does not meet the criteria established in our Terms of Use and therefore, is not eligible for a refund..RougueEaterVersion: 2.2

Watch Out for the Billing TrapI subscribed on the trial, used the service for a day or two, and then stopped using the app altogether. Two months later, I requested cancellation and a refund after seeing the $50 3 month renewal on my account. Customer service sought first to remind me of terms of service (which I hadn’t been updated on) and then offered a $25 refund on a service I had no plans on using for the next 3 months. I was reminded in several emails what I signed up for, and the terms. I reminded customer service that I had received no notice or reminder either of billing or updated terms (which their terms say they will do—send out an update). Either one would have served as adequate reminder of my subscription, so I could cancel. The spirit of the billing for this service is to charge customers for missing the cancellation deadline on a subscription, essentially getting them to pay for a service they won’t use..Hagen4747Version: 2.19.1

Lack of Full DisclosureBased on information collected I expected daily reading assignments 5-10 minutes a day. However, there is a plethora of information to read on different subjects with a timer for one to choose from. I requested cancellation and refund. Their response is that their no refund policy is within their terms of use. My next step is to contact Visa, and the FTC. ********************************************* I read your dismissive response to my review and attempt to categorize it as emotional to further downgrade the review above. It’s obvious that you will go to any length to keep every bit of money you obtain. Therefore your interest is more in money than in helping people, which the app/marketing portrays. However, here is a service connected disabled veteran living on disability scratching to find a way to improve his life. This app isn’t for me. Lastly, you attempt to move this conversation offline, so no one else is privy to it..Cameron SrVersion: 2.4

1% of history.Really disappointed with this app. Truly. You’re expecting history lessons right. Real history lessons wars, politics, religions. You expect depth on these historical cases and all you get are “microlearning” lessons that don’t actually touch on a subject. “Sometimes the founding fathers disagreed.” Okay? Why did they disagree. What did they disagree on? Anyone with common sense could tell you that they had disagreements this app can’t even tell you the basics how long did it take? What revisions were made? Why where they made? The worst part is after every lesson they offer you a “gift” of a year subscription to their service that literally doesn’t teach you anything. I want to know more about the Middle Ages more than “monks were like WiFi routers sharing information” Canceled my subscription within 15 minutes of downloading because what the actual heck..Mr Professional Reviewer ManVersion: 2.12.0

AI Slop App; Not for AdultsGenuinely surprised at how awful this app is. I really have no issue with AI use, but every graphic is generated by AI, and the content itself seemed to be as well. Very annoying practice in the beginning as well where there’s a lengthy quiz to gauge what it is you want to learn, just to at the end of it ask for $60. The worst part, is that the free trial isn’t even available on that page, so the only way to get around it, is by going backward into the quiz and clicking continue again. Some of the reviews are clearly people who assumed they weren’t going to have to pay immediately (which is silly on their behalf as it is pretty clear), but for the time I used it, I feel like I would have been genuinely agitated if I had spent money on it. Do not expect to learn anything from this app if you are an adult; could be useful to a high school student AT BEST..DjehbejeksgsgVersion: 2.27.1

Content Completely MisrepresentedI was targeted with an ad, asking if I wanted to increase my knowledge of film. It asked me about camera angles, post production, and all these other things I’m interested in. I decide to take the plunge and there are literally TWO lessons about Cinema. Both of which are simply the history of cinema from the late 1800’s to the early 1900’s. None of the content was even close to what was promised. Then, once I was done with those two items, there are simply other topics like parenting and other things. I would say less than 1% of their content is related to cinema and it’s nothing you can’t get from a Google search. This app is almost a complete scam. There is content, but it’s not what was promised…not even close. Shame on you guys for tricking people like this. You probably paid to have thousands of people give this app a positive review..Grady MayVersion: 2.19.3

Garbage don’t buy. The most basic of information you could get from the lead paragraph of a wiki.Interested by some Instagram ad that said I could learn more about electrical circuits. Then scammed by the SmartyMe quiz that alluded to a deep understanding of electrical engineering but was the most basic info you learn on a first day of a high school class. Since that subject barely existed I tried giving the app a 2nd, 3rd and 4th chance at learning other subjects… pretty similar experience. Look if you wanna learn take 5 min and google something or watch a video or better yet buy a book… you don’t need this. Make something actually useful and stop trying to scam us with your dollar store startup culture ideas and ai generated targeted ads. I never write reviews and I’m a pretty chill person but the deceptive nature to get me to sign up really frustrated me..SkidbroVersion: 2.26.0

Scam BewareSmartme App is a total scam. Contents are bunch of small articles collected from internet. There is not an iota of thing that they claim in their advertisement on improving communication. I am hoping to find their advt on Facebook again so that I can take a screenshot and expose these guys. Also they don’t refund even though they guarantee 30-days money back. I wish I would have taken the screenshot so that ai can file my dispute. Further Update - Here is the response I received after telling them that you are advertising 30 days return. Unfortunately, we’re unable to provide a refund as according to our Terms of Use, all purchases are final, and we do not refund any transaction once it has been made. However, as a one-time exception and in consideration of your situation, we’re able to offer a 50% refund. Looking forward to hearing about your decision and will be happy to answer any questions you may have! Guys this is their plan. They make 50% profit of something that is not even worth penny. All they are putting is an internet collected articles. This won’t improve anything. BEWARE. THESE GUYS ARE FRAUD. I know I will end up posing $20 but lesson learned that do not buy any app running through Facebook reels. FRAUD FRAUD FRAUD !!!!.MakemyappVersion: 2.6.0

Extremely Misleading – Not What Was Advertised at AllI rarely write reviews, but I felt compelled to warn others about Smarty Me. The app is nothing like what it was advertised to be. The promotional materials made it seem like a cutting-edge, interactive learning experience — intuitive, fun, and packed with educational value. In reality, it’s a poorly designed, clunky app with minimal useful content and a frustrating user interface. The features that were highlighted in the ads are either non-existent or locked behind vague paywalls. The user experience feels unfinished and far from engaging — especially considering the high expectations they set. It honestly feels like bait-and-switch marketing. Save yourself the time, money, and frustration. There are far better and more transparent options out there. Smarty Me needs a serious overhaul — both in honesty and functionality..Americano NomadVersion: 2.6.0

Good content, horrible platformI’m extremely disappointed with my $20 purchase. Not that the content isn’t good, some of it has been very good. But imagine using a micro learning app about art masterpieces on your iPhone and being shown photos of that art and it is *tiny.* Ridiculously so! In this day and age I can’t imagine an app that has no ability to allow the user to zoom in and look more closely at different aspects of the painting that they are exploring. You just get a two postage stamp view of the grand masterpiece and best of luck seeing any of the interesting details they are pointing out. Are you all for real? Am I missing some setting or link that takes me to the art work to zoom in and look more closely at it? Ridiculous. Also beyond explanation is the feedback component at the end of each section: no place to leave written feedback? Seriously? Tells me you just want to hear how great your app is, when it isn’t. Solid content, embarrassing platform. You all can do so much better. My rating: 1/2 Star until the way users can explore the details of the paintings is updated to join the technology of this Century, this decade. It ain’t 2011 anymore..Skred!?Version: 2.15

ScamWithin one hour of purchase I reached out to Smartyme for a refund and cancelation of services. These services were not as promised and simply this company was an imitation “Blinklist” but advertised as if it was issuing a custom/guided instruction which it does not. I was responded via email stating a cancelation would be done but I would have access for 30 days, and there would be no refund according to company policies. However, they were offering me a book of some sort. I don’t want a book - I am not impressed with the materials I saw. Also, it would be professional if emails sent from SmartyMe were sent from an actual person with contact information instead of from “SmartyMe Support Team.” Upon further research, I found that SmartyMe has done the same thing to other customers. Because the online materials I was given access to are not as promised but simply access to various topics, and that I have seeing issues (as I explained in my request for a refund), I do not have confidence in this company. If SmartyMe actually did what it presents itself to do — that would be a great find, but as per my experience it is lacking in content, professionalism and honesty..ChanclonaVersion: 2.3

Horrible Customer ServiceI tried to reach out to them about the trial and how the subscription did not show on my apple subscriptions and so I was unaware of the amount I would have to pay although I have not used the app since the trial. I was a couple hours after the trial ended before I found out that I have to go through the app help to cancel my subscription instead of going through my apple subscriptions to cancel like all of the other apps. But when requesting a refund until I can figure out when I can use the app I was told no refund will be issued and I’m stuck with a 3 month subscription I won’t be able to use. I was thinking about using it during summer when I have more time but I will use any other app than one that doesn’t care about their customers..Jovi IllVersion: 2.3

I want to cancelIf I could give NO STARS, I would! I want to cancel, but I can’t because the app will not allow me to log in with the email and password I created when I made my $9.99 purchase. In my email, I was giving a link to both register and another email link to log into my account, both sends me to my App Store to open or download the app (which I’ve already have), not to log in. Each time I open the app, I’m instructed to complete the questionnaire process all over again and at the end given the option to purchase. I’ve done it all ready. Or when I select the option to login, I receive an error stating that my email or password is not valid. At this pint I simply want to cancel it, but I can’t even get into the app to do so. It’s frustrating and I want my $9.99 back too!.ApriLeoVainuchaiVersion: 1.15.0

Ongoing Issues and No ResponseI’ve had the app for a couple of days now, and unfortunately, it hasn’t been working properly. The audio won’t play, and I can’t move on to the next section without closing and restarting the entire app. It’s extremely glitchy and frustrating to use. That said, I really like the concept of the app—it has a lot of potential, which makes this even more disappointing. I’m sad to have to leave another negative review, especially since this is my second time doing so. I still haven’t been contacted by anyone regarding the issues, and the problems remain unresolved. I hope the developers take this feedback seriously and work on improving the app’s functionality. I’d love to come back and update my review if things get fixed..Crazy_boiVersion: 2.8.0

Don’t Make My Mistake…I saw multiple ads for this app that talked about a CEO who learned to speak eloquently by using this app and the tailor made lessons for speaking with authority and presenting to C-level executives. It was enough to make me move forward and purchase the app. The process I went through made it appear as though I was going to receive a tailor made curriculum focused on public presenting and executive speaking skills - but when I opened the app, I only saw a list of many mini lessons. No customized list. I didn’t see anything related to the ad that led me to purchase. Don’t make the same mistake I did. When I let their customer service know - within 5 minutes of completing my purchase - I was told that no refund would be given. Misleading ads, poor customer service, Buyer Beware..MattguevaraVersion: 2.3

Setup alone made me deleteI heard an ad for this, decided I wanted to see what it offers in terms of math, since it was always my strongest subject with the exception of Calculus. Downloading and creating a profile took way too long, easy 10mins wasted. I answered countless questions, did a quick assessment that said I knew more than 87% of people. Then it prompts to pay for a membership before I get to see if this is even worth my time! ( strike 1), ( strike 2) after clicking an X to end the payment options, it then goes to a screen for all of information, email, phone etc. My gosh it’s an app, can I just began with the math equations to see if this is even interesting enough to want to give out all that info, especially when the initial setup was already 10+ minutes. It feels like those fraudulent internet things that try to get you to perform tasks in hopes of earning credit. K.I.S.S. Keep it super simple or keep it simple stupid. ** Please note, I did not say setup was complicated, it is tedious, annoying, and somewhat deceptive and misleading to ask for money and all of that personal information before getting to sample the app..JJDino52Version: 2.6.0

This app is a scamFound this app thru IG, on the screen after choosing monthly option, theres options to add on extras or continue without adding on (my iphone has ro be forced to view whole screen) so infographics were charged additional since I noticed after the fact. I emailed support, got an immediate reply they would not renew 1 month later. I use the link provided to my site login ro register & theres, but nothing is there except 2 “infographic” pdfs. So I download the app thinking thats where all lessons would be, but the app wont show a log in or me sign in, instead wants me to create account to register & pay again! And to make matters worst, support did not cancel my subscription renewal, since it showed as Active to renew. I contacted Apple card to have this refunded..PoisonPenLetterVersion: 1.15.0

MisleadingI purchased a subscription through an Instagram advertisement that promoted a course on speaking and communication. It wasn’t until I bought a subscription on the website that I was directed to download the app. The material on this app is nothing that was advertised. Yes, they have a few communication courses, but the title and information is not the same. You basically get a little common information about communication, but nothing special. I’m disappointed and feel mislead. There are better apps out there that provide bit size bits of information, the information on this app feels painfully obvious. I hope they stop using deceitful ads. Just advertise the app for what it is, I thought I was purchasing a full on communication course only, not this..Lynn MSVersion: 2.5.2

DO NOT PURCHASE THE APPI’ve been getting charged every month by this company even though I never signed up for any of their services. When I reached out to resolve it, they told me they couldn’t locate any account associated with my name, email, or credit card — yet the charges keep appearing. What’s even more concerning is that they weren’t able to explain how or why these charges were happening, and I didn’t receive any real help in stopping them. I’ve had to dispute the charges through my credit card company because the business couldn’t provide answers or take responsibility. If you’re considering using this company, be cautious. Unauthorized billing and lack of support are serious issues, and I hope they fix this for future customers..Vidi5521Version: 2.16

Feedback on Learning Structure & User ExperienceHello, I’m writing to share honest feedback about my experience using Smarty. I initially discovered the app through Instagram and TikTok ads. The advertising clearly suggested that the app would teach users how to properly use words and sound more confident; with practical examples like “Instead of saying this, say this.” That specific promise is what convinced me to subscribe. However, the actual experience feels very different. The structure resembles an audiobook rather than an interactive learning platform. While the content may be valuable, the learning process is passive. After completing Section 1, I realized I had already forgotten much of the material because there was no reinforcement, practice, or evaluation. If this is meant to be a learning application, especially a paid one, there should be interactive components. For example: • A short 10-question quiz at the end of each section. • A requirement to pass the quiz before unlocking the next section. • Practical exercises where users rewrite or complete sentences. • Progress tracking or a points-based system to increase engagement, like gems or tokens. Without these elements, it feels like I am simply listening to an audiobook breakdown in multiple sections. That is not what the advertising communicated, and it creates a disconnect between expectation and reality. For comparison, apps like Duolingo make learning engaging by requiring practice, quizzes, and progress milestones. That interactive structure ensures retention and makes the experience enjoyable. Right now, the platform feels passive rather than practical, and that has significantly reduced my engagement. I hope this feedback is helpful. I believe adding interactive reinforcement would greatly improve both user satisfaction and learning outcomes. Best regards, Ramon Mendez.Ramon.MendezVersion: 2.22.0

British Lady VoiceI saw this ad on social media and it made me go through a whole screening, asking my preferences like language, what I would like to learn, and also had me choose the voice I would like to hear for learning to personalize my account. I decided to buy the annual subscription. When I started using it I noticed the voice wasn’t the one I originally chose. It was a British lady. It felt like I was learning at Hogwarts. I tried changing the voice and it didn’t even have the option to. I contacted the company and they said they haven’t added that to their app yet and I could not manage any settings. I’m very disappointed in this app. The British lady voice makes me drown out the sound and i cannot learn..Pabs86Version: 2.21.0

Very Misleading!!!As soon as I downloaded the app, I quickly realized this was not something that I would be interested in. It’s very outdated, antiquated and is like stepping back into your elementary history lessons. I reached out to them for a refund within 30 min of purchasing based on their 90 day moneyback guarantee listed, they told me they would only refund if i can prove 150 minutes of use and you have to request the refund within 30 days of purchasing. So if you ask at the 60 day mark it would be a no, which negates the 90 day money back guarantee. They did offer a 50% back refund without having to do the 150 minutes of work within the app. I have yet to be credited so we shall see..Peyton1212Version: 2.3

Don't do It!- negative10 StarsI downloaded this app because it was advertised on Instagram as a tool to enhance my intellect and provide personal growth. However, the app only offers short stories about history, art, and mental acuity, etc. The content is repetitive and does not provide any real value; it consists of information anyone who has taken a course on these subjects would already know. Additionally, to request a refund, you must first use the app for 150 minutes. After that, you will need to engage in several email exchanges to demand a refund, only to be told that you did not meet the terms of the agreement. Please do not purchase this app; fighting for a refund is not worth your time or effort!.Katia DVersion: 2.2

Was hyped to try out but….I was very hyped to try this app out as I’ve been trying to make the most of my time and learn new things financial investments, critical thinking. Once I downloaded the app I made the purchase and they charged my card. I registered, but nothing is unlocked, the app as of right now has been very glitchy and I have uninstalled and reinstalled hoping to fix the problem. I reached out to the support team. It has been about four hours and still have not heard nothing back yet. I will most likely ask for a refund and delete the app because as of right now it has not been a great experience I will update the review once the issue has been resolved..RuBio119Version: 2.0.0

Rip offI really wanted to love this app but it seems to be a scam. I don’t believe the reviews given are real. They might be real people but were paid to write them. I downloaded the app, paid for the subscription and couldn’t get access to the content. SmartyMe wasn’t smart enough to figure out how to just give me access to the content or give me a refund. When I tried to cancel, Apple wouldn’t refund my money. I had to go to the card issuer. They wouldn’t refund my money. They said Apple had to and around and around they went until I threatened to cancel the card. I am surprised the app is still available. I hope the same thing doesn’t happen to you..Kc_callVersion: 2.21.0

Cost isn’t spelled outI had to spend 5 min answering a bunch of questions just for it to tell me there’s a cost to the app. I don’t see any indication that this app cost money or has in app purchases upfront in the App Store. This review is solely based on the fact the developers chose not to indicate the cost associated with using the app upfront. I feel like they wasted my time. I would’ve preferred to decide if I wanted to spend money before they wasted my time. Makes me think less of the content behind the paywall. A tip: if you’re going to be sneaky about it, at the very least offer a trial week or month so someone can use it and decide if they like it before committing..AshleeyAnn1212Version: 2.28.1

AI use and 7th grade writingThe use of AI in ART(!) lessons is horrifying. The irony writes itself. To use an AI generated mockery of the upcoming lesson’s subject instead of the piece of art itself is truly absurd. On top of that, the in-your-face “You’ll never believe what’s next!” writing style is something that I haven’t experienced since I last took a Buzzfeed quiz, in 2016, or maybe even a classmates presentation on beluga whales in middle school. Great idea of an app in theory, but I’ll be requesting getting my money back unfortunately. Edit- emailed to request my refund and I received and email nearly instantly from an AI SUPPORT BOT. I hope the actual humans running this thing have a hot pillow on both sides for the rest of their lives. Disgusting..KenzjadamsVersion: 2.16

ScamThis app is a complete scam. They run ads on Instagram to attract users and get them to subscribe to their paid learning service through their website. But after downloading the app and signing up with a paid account, you quickly realize there’s no content at all. Instead, the app tries to get you to subscribe again. At first, you might think it’s just a technical issue because the app and website look pretty legit. But when you check the “Account” section, there’s no subscription option anywhere. To make things worse, they send emails saying auto-renewal is already active. Now I’m genuinely worried about the safety of my bank account..LuigijsuuvbjdVersion: 1.15.0

NOT INTERACTIVEThis app has a series of small lessons on various topics. While some of the information may be useful, much of it is generic or superficial. It’s NOT interactive learning AT ALL. Each lesson has the option for the user to read it to themselves or to have an audio track with a robot voice reading it to them. There are no interactive modules or quizzes to reinforce the learning. Why do I even need an app for this? I can just look all these things up on the Internet and have it read to me or read it to myself. I canceled my subscription after using the app for about five minutes..LobstercatVersion: 2.21.0

Charged me & no accessI signed up for the app and paid for a four-week trial, but unfortunately, I was charged immediately without receiving any access information. I never received an email with login details, and when I tried resetting my password, it didn’t work. It’s frustrating that the payment was processed so quickly, yet there was no follow-up to ensure I could access my account. While the app seems promising, my experience so far has been disappointing, and it feels like I’ve been charged without receiving the service I paid for. If I’m able to gain access, I will update my review based on my actual experience using the app..MissOquendoVersion: 2.1

Won’t refundThe app is designed to charge you without noticing. After I subscribed and confirmed payment, subsequent windows followed for add-on’s and the “x” or pass option isn’t readily visible. I ended up selecting an item without realizing. They refuse to refund. Not decent or honest. Lost me as a customer before I even started..Jae.KimaniVersion: 2.6.0

Money Grab, Lacking substance.*Be warned Once you download and subscribe, there are immediate landing pages that follow to upsell you. They appear in such a way as to take advantage of you as they appear to be telling you what you get with your purchase, however are entirely new upsells and charges. I clicked on the first button accidentally, which was for infographics ($20 USD essentially). Once I realized I was charged again (within minutes), I immediately emailed customer support to request cancellation. I was inevitably denied a refund due to a “final sale” pitch. The email itself appeared to be automated, probably because this is something they prepared for. (Business model) ** Poor customer support, NOT tailored to your requested interests, Very thin on substance, Infographics useless to most. Not recommended..BWTellyVersion: 2.1

FarhadThis is scam, paid a subscription and cannot login. There is no support.Ajano86Version: 2.2

ScamAlas, another scam. You will not be refunded the initial cost, either: “As for the refund request, unfortunately, we’re unable to provide a refund as according to our Terms of Use”.Lor604Version: 2.2

ScamThis app does not provide the knowledge it boasts to. Also, on an almost daily basis it’s trying to charge my credit card which thankfully my bank auto-declines. Do not use this app..RedOrchid7Version: 2.25.0

Always 1 star unless apps double check before chargingEvery app that charges after the trial time without double checking gets 1 star.Auzzie642Version: 2.31.0

Rip off!!This app is a rip off!! They charge you right away and you’re asked about add-ons, there’s no visibility to how much those add ons are and I was charged three times. Please do not get this app. This is a money scam. I cancelled it right away but no refund and lost money..TishkrishVersion: 2.31.0

They will constantly charge your credit cardI bought one month. At the same time another extra charge way higher appears in my credit card. And again the same after one week! This was not related to any membership but it appears on my card coming from this app. Now i had my credit card blocked because of that..RtgcqqqqqqqqVersion: 2.31.0

Pretty lameJust starting to hope this gets better, but honestly, the style and methods are pretty elementary.Clem paintsVersion: 2.29.0

ScamForces you into the same scammy survey as a million other scam apps and then forces you to pay before ever seeing the app. Junk.Jer WardVersion: 2.29.0

Main Focus for the App is $$$This app right from the start takes you through a bunch of questions then shows you a bunch of 5 star reviews and before even getting into the app asks if you want to rate the App. Like who designed this app. I haven’t even started using it and it’s asking me to rate it!! Rate what ??? The questions I was asked ?? Then it takes me to a subscription plan to buy a monthly or yearly subscription without me even knowing what the app is all about or letting me have a trial period to see if it’s any good or not. This to me is the biggest turn off for an app. Like it’s such a money driven app. And when you do get in the app. First thing is a bunch of text to read and some picture. If I wanted text to read then I’d just buy a book. No fun game to start the app off. Waste of money..Skydive_AliVersion: 2.28.1

Another low-quality scammy appSad to see another app turn out to be a scam. It asks you to give a rating & review the app — BEFORE you’ve completed a single lesson. It also tries to force you into a subscription — also BEFORE you see any actual content or see whether the app is any good. Scam tactics to get an artificially high rating on the App Store. But it’s not a real rating..Spice JayVersion: 2.28.1

12vdcWould consider if I didn’t have my time wasted setting it up only to find out I have to pay to test drive, for an app geared for development I would suggest adding a simple free lesson so one can determine if the app is actually useful or like so many apps a waist of money..12VDCVersion: 2.28.1

Basic content ridiculous priceIf you want to know any of it a basic google search would be better then the app. The games have potential but there is like 10 of them..Mac 10Version: 2.28.1

Scam App - No Function Unless You PayThis app is terrible, they ask you a bunch of questions to try and get you interested and then they say if you’d like to continue that will be $79.99 per year! If I could give this zero stars I would. Complete waste of time..Trout pouchVersion: 2.27.1

Waste of timeSpend 5 minutes answering questions just to find out no free option at the end. I don’t mind paying for apps but it’s underhanded and frustrating when done like this.Hitmewithmusic567Version: 2.27.1

Thought these were lessonsI was expecting lessons not paragraphs of information.NikkiwikimooVersion: 2.27.1

Multiple fraudulent charges.Agreed to a $4.99 introduction, and it charged me $9.86. Then my bank alerted me that there was a suspected fraudulent charge from them of an additional $28 which my bank caught. 3 days later, they tried to charge me additional $55. Thankfully my bank is on top of it. I have cancelled my subscription. This is criminal..Scoo76Version: 2.27.1

Buy a book insteadFound very little to no interactive learning, reading confusing text all in all looked promising but I was very disappointed. Also watch out for the auto renew setting, if you don’t pay attention it will charge you 4 weeks on preset auto renew..The only way upsVersion: 2.27.1

Just a Rip Off — ScamThis app is beyond a rip off—it feels engineered to drain your wallet without you even noticing. Charges just appear out of nowhere! You don’t “choose” to spend money here, you slowly realize you already have… And when you finally complain, get ready for Sam from their customer service to swoop in with a whole novel-length reply—overly polite—only to end it by offering you a tiny discount on the same subscription that cause the problem in the first place. This is just ridiculous and absolute rip off useless..Yasaman’sVersion: 2.27.1

UselessRidiculous pricing and based on the trial this app does nothing but show you slides to read of boring, remedial information that anyone can find quicker and easier on Google. Zero interaction or games or puzzles, this app is a waste of time..Sterling charlesVersion: 2.27.1

Fire the on-boarding designerWhoever they’ve got design designing the on boarding experience should be fired. The first five minutes is spent answering questions that are clearly useless and then when it comes time to try one of the learning experiences, I’m prompted to pay before having even understood the value. Guys, it’s not that hard. Let the user develop a habitual pattern of learning with your app for a few days, get them to understand the value, and then charge them. Your Facebook ad team however, is doing a great job. It’s too bad. You’re most likely not converting a fraction of your inbound traffic because of the failure stated above..Hadji_MagicVersion: 2.27.1

Expensive79.99 a year to start? Asking for money upfront before trying the app. Huge red flag.Cool boy (7)Version: 2.27.1

Fraudulent chargesNew download this app, they make fraudulent payment and the resolution to the issue is to just cancel the subscription no refund , no apology for the inconvenience it caused to user. Pathetic support and app.Hope7890Version: 2.27.1

Fraudulent chargesDo not download! Charges you without permission.IshfidjdjhVersion: 2.27.0

Not workingI can’t even log in after the subscription and payment. No response to any emails sent to the support contact. I want my money back! Later: took my money back and blocked the recipient for good!! The only answer I ever got was after I had written the feedback above 🤨 what a bad joke..Natur KindVersion: 2.26.0

6 months after cancellation they still charge me!!!!!And no one to help!.KakipsVersion: 2.26.0

No trail availableAdvertising was interesting but after answering 30 personal you are presented with payment options. These apps that trick you in answering a bunch of personal questions and don’t present you with the ability know what you are realistically buying forget..Marcus ElsonVersion: 2.26.0

Predatory billingThey are pretty smart! They use fine print to scan you into paying for additional “features” that cost the same or more than the initial subscription..Mint-tea-cloudsVersion: 2.26.0

SCAMFirst, the audio quality is extremely poor — it is so high-pitched and uncomfortable that it is impossible to listen for more than a few minutes. Second, cancelling the subscription because the product does not meet expectations apparently does not qualify for their 30-day refund guarantee, which is very misleading. Overall, the app feels useless. Without a usable audio option, the same content could easily be generated elsewhere, making this product not worth the cost..Jeni patelVersion: 2.26.0

ScamLike many people, I was put in the position to pay for the $19.99 ‘infographic’ unintentionally after getting the week free trial for the app. I have contacted the support email as indicated on many of the app reviews, so I truly hope I will hear back and get refunded. Whether this app is a scam or not, I would not recommend getting it until they make changes to their payment set up which is ultimately just a money grab for unassuming customers..Carol6282)483&4Version: 2.25.0

***WARNING***They trick you into making more than one subscription. Extremely sneaky tactics. Stay away or know this before you subscribe. Here is their response to my unexpected charges which seem inline with another persons post. They are aware and don’t care: Thank you for taking the time to share your experience and feedback. I’m really sorry to hear that the sign-up process felt confusing and led to unexpected charges. I completely understand how frustrating that must be, especially when you’re used to a more straightforward subscription flow. I’ll make sure your comments about the multiple prompts and overall purchase experience are shared with our team so we can work on making things clearer and more user-friendly. After reviewing your account, I’m unable to process a refund for the recent charges, as they don’t fall within our current refund policy. I know this isn’t the answer you were hoping for, but I want to assure you that your subscriptions have been canceled to prevent any future charges..JayjayburkartVersion: 2.25.0

AvoidSeems like a good app, but I signed up for a 9.99 trial, but was billed twice, plus an additional $21 for infographics? Good app, bad business for users..LeaveIt2WeverVersion: 2.25.0

Too much AIFrom the illustrations to the animations to the lessons themselves (including the telltale AI “—“ dash), this app feels like it was developed by robots for robots. Far too expensive for what is is, unfortunately..PhonologicVersion: 2.25.0

The AI people demonstrating how to talkSome of the lessons are very effective. Other ones are hard to follow. For example, some of the lessons where there’s an AI person talking and giving examples of how we are to talk. The clips didn’t even make sense..Bryan i TunesVersion: 2.24.0

Useless appThey charged me twice, and it is an absolutely inefficient app.SolartehVersion: 2.24.0

Misleading subscription systemI just subscribed to the monthly plan, but after finishing the first lesson the app asked me to subscribe again (this time to the yearly plan) to continue. This is confusing and feels dishonest. I do not recommend it..Melody KhoshVersion: 2.24.0

All readingI thought I downloaded an app. Not a book. I could have just borrowed o book about communication skills for free from Libby if I wanted to learn by reading. Hopefully This turns interactive as shown in the app’s advertisement..KhnortonVersion: 2.24.0

Scam app - No refundThe app looks free but quickly pushes you into paid screens where the skip option is barely visible. I was charged without clearly realizing it. I cancelled the subscription the same day and contacted support immediately, but they refused to refund..HamidB2022Version: 2.23.0

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