Arrows – Puzzle Escape Customer Service

Arrows – Puzzle Escape Positive Reviews

Love this gameThe only thing I hate about the game is that the candy crush ad hijacks the app every single time it comes on. I have to unload the app from memory to avoid being redirected to safari and then the App Store. That can’t be interrupted and it happens every time you touch the screen, even if you are 100% accurate with tapping the impossibly tiny target to close the ad. That aside, I love the game so much for its simplicity and complexity. It’s simple graphics are easy on the eyes and brain for decompressing after a rough day. But the smooth graphics of the arrows slithering across the screen is satisfying in so many ways. I wasn’t sure if I liked the game at first, but it actually got me into watching some of the ads, and I HATE ads! I recommend this app for its enjoyable gameplay and mostly reasonable ads..LisaineVersion: 0.3.2

How many times?Touch seems to be a problem at your end. As many as four times before it will slide off. I know it’s on your end because it bings and momentarily enlarges but doesn’t slide off. That’s somewhat irritating. The game is enjoyable otherwise. (2nd comment maybe a week later) I don’t have particularly fat fingers but your arrows are particularly close together. Hittingthe correct one up to 9 times and it doesn’t go but getting close to the wrong one registers an error on my part makes for an otherwise interesting game uninteresting, a game of correctly guessing an arrow more about a guessing game of who’s fault it was for an arrow selection that was incorrect. I would rather not play the finger pointing game when I came to play the ARROWS selection game. I see no updates so perhaps I should delete and reinstall as a finact before permanently deleting. It’s a fine game when it works as intended (or, rather that I hope intended). (Five minutes later, two games later) okay, you’ve just renamed your own game. You must think that I should buy a stylus but I am not going to. The new name is FAT FINGERS, not that I have but your game could be fun otherwise..Lost n CebuVersion: 0.6.0

I never give 5 stars to games…BUT- this ‘ARROWS PUZZLE ESCAPE’ game hits all the right marks for me! I’m well over 100 games in on my iPhone and have even played 30 something of them on my MacBook; I haven’t even had it for a week yet 😆. The puzzles are fun, challenging, and obviously, addictive 🤣! I sent it right over to my SO and now he’s hooked too! Yes, there are ads, I haven’t bought out of them, but they are truly 5 seconds or less AND, only one at a time. If they will never ever play that soft PORN ‘Lucky’ ad again, then I will feel safe sending this game to kids. A hint costs you an ad, but I try really hard to find my way through without using these hints; still, they are short too. I feel good recommending it to you, HAVE FUN ❣️.BananaPammaVersion: 0.7.1

Cure for scrolling...This is by far the best experience to give you something to do that is not doom scrolling or having to have a fidget. I appreciate the developer sense of humor in describing boards as hard, super hard, and "nightmare"...🤣. I can assure you that in this instance the nightmares are the most fun. I am also able to sit through a meeting and listen while playing, and I find myself paying more attention while figuring out the puzzles. Where social media is something to do when you are bored that ultimately breeds more boredom and the depression, this is something to do to get the brain waves functioning and a higher level. Simple yet complex, brilliant game. Thank you..Debbie451Version: 0.7.1

Addictive but has its flaws (not in gameplay)This game is so addictive! I started playing it in the summer of 2025 and retroactively played the daily challenges and I’m currently at Level 723! My two main issues are 1) the invasive ads. Which don’t usually bother me except there was one that would interrupt my gameplay saying my device had a virus. Super duper annoying and was the reason I got the ad free version (which I believe I should get my money back due to this inconvenience). 2) is the game will randomly freeze my phone for a bit where any buttons are swiping are useless to try and close the app. Then I can close and reopen the app and it’s fine. But still happening more than it should. One cool recent addition is the counter on how many arrows are left. Neat feature! Fix those flaws and you’ll get a 5 star rating for sure.KewlguyinCentralCAVersion: 0.6.0

HAS POTENTIALLove this arrow game. The daily very hard and nightmare puzzles are awesome. However would love more of the other arrow games to do the same and also add more challenging harder puzzles in all of them. Some are just annoyingly easy and some levels are challenging. But could be more challenging. There is so much you can do with this game. Add daily challenges of completing a certain amt of puzzles and do competitions and add so much other items that other games have too. It only gives us players more of a reason to play. But adding more challenging levels and daily very very very difficult puzzles and also a way to play difficult puzzles that take longer to solve. I get bored if it is too easy. Will keep checking back..Sandi422Version: 0.7.1

Great game … but …I just love this game. It is fun and very challenging. In fact, I love it so much that I purchased “no ads” for $9.99. However, I am still seeing the same ads that I had to watch prior to my purchase. I tap “play on” or “hint” and I have to watch ads just like I did before my purchase. Needless to say, I am very unhappy and very disappointed. Please refund my purchase or, better yet, fix this problem. UPDATE; I submitted this review a few hours ago and you did respond. However, I erroneously deleted your response. Would you please resend your response to me again? I apologize for any inconvenience and would greatly appreciate hearing from you again. Thank you!.JZT-17Version: 0.4.1

Game well doneThere are no adds for about the first i think 20 to 25 or 30 puzzles, then after that they let the adds start popping up. But once you go off line. It’s a blast. Of course there are down sides to turning on airplane mode, (can’t stream music ….ect) but if you already have music pre-downloaded to your phone , its not a problem. I just reached Level 100 and am still loving it. And as you work your way through the levels, occasionally the puzzles are designed to look like shadow pictures, which adds a slight fun factor to the game. Its just a fun puzzle game that i find stimulating..FOX47FOX47FOX47Version: 0.2.0

Fun and fantastic!I don’t get addicted to games easily but this one I cannot stop playing! I downloaded this two weeks ago and was thrilled to reach and pass level 1000 this morning! I did pay for no ads and it was worth it, I can play nonstop and I don’t have to wait for the annoying ad breaks. I’m excited to keep playing and hopefully this game is endless! It’s disappointing to download a great game and come to the end. Not with this one! Keep up the great work and thank you for this great brain game!.Bhails25Version: 0.7.0

Absolutely love it, but for one thing..I absolutely love playing this game. It is both competitive (between my wife and I) and soothing and a great time waster - when you are waiting for something. It provides that perfect balance of difficulty, logic, strategy. HOWEVER - the ability to fat-finger pressing an arrow is EXTREMELY FRUSTRATING! Would love a feature that allows you to enable “double-tap” an arrow instead of just tapping it to release the arrow. Fat-fingering it comes from scrolling and getting lazy and pressing without moving your finger and the game thinks - oh, release that arrow - and you are screaming as it happens - NOOOOO!.JewettgVersion: 0.2.0

Fun but…Not sure how they would fix my main issue with the game. It is overly sensitive. Often I get a “strike” when all I am trying to do is expand, shrink, or move the playing field around. Maybe some game play settings that allow you to select single or double tap to actually make the move. Also, there is nothing acheivable in the game. I never play the “general” games, instead working my way through the last years worth of challenges. If those go away with the new year I will limit myself to the new daily challenge. One and done. Some games try and do to much. This one dares to little..1000yardsVersion: 0.8.0

Fantastic GameI’ve lived with ADHD all my life, and can rarely find something that holds my interest for very long. That being said, I can’t get enough of these puzzles! They help me focus and keep my attention. The only problem I have is that it changed from being colorful (which was easy on the eyes) to straight black and white… makes it a little more difficult to focus. Please change that algorithm back if you can. Other than that, I highly recommend this app!.WolfmanlutzVersion: 0.7.1

Fun to play but….This is a fun game to play, but it needs a couple things! (1) I should be able to get to the higher levels without having to play the easy stuff. I want to get to the more challenging harder and difficult games without playing the easy arrows. give me the ability to go from first grade to high school Senior in one jump, then it will be worth paying for the game. (2) it would be nice to have a counter, indicating how many arrows are in a particular level. That counter would count down as I removed each arrow giving me a visual as how much is left to do. Make those changes and I’ll buy it!.Ur LznVersion: 0.3.3

Great pure puzzlingA delightful simple puzzle game without the extraneous cluttered features of other mobile games. Definitely worth purchasing the ad-free for uninterrupted puzzling. A back catalog of challenging daily puzzles in addition to the regular set of puzzles. The 3-strikes before you have to restart a level is either a test of being aware of where other arrows on the board are (if you are zoomed in), or of finger dexterity and precision (if you are zoomed out and poking at tiny adjacent arrows)..Viking24601Version: 0.3.2

Excellent Brain GameLove the stimulation. The puzzles are great but could use a bit more complexity to them. I have enjoyed playing it so far. I hate to think that I have wiped out their queue of puzzles in 2 days. Please tell me that I am wrong. I truly enjoy this type of puzzle game It makes you think and little men don’t have to die on the screen. I hate strategy games that are built around war. This was the exception and fun too.RobiGale59Version: 0.3.0

Annoying forced ads & zoom issuesAfter every puzzle you get an ad. That’s not a big deal, you gotta get paid somehow. But these ads are insanely touch sensitive and immediately open my App Store and my web browser every time I try to click the X. It always takes several tries to close the ad. Also, I can’t always zoom completely out on the puzzles which is frustrating. I’m deleting it and hopefully the forced ads with 2 other apps constantly opening will get fixed..Missus FancyVersion: 0.8.0

Grid linesI love this game and play every chance I get. I have one suggestion/ask though. I’m 80 years old and the eyes aren’t what they used to be. I use the grid lines a lot but it’s annoying to have to turn them on after every move. Could you please make the button a toggle switch so the lines stay on until I decide to turn them off? Thank you for a great game!.JanScan80Version: 0.7.1

A First Rate Puzzle.Every so often, a game is developed that is amazing, with little apparent emphasis on cleaning out your pockets. This game happens to be one of those. I’ve played it and enjoyed it so much that I decided to purchase the zero advertising option, although the ads were never really a problem to begin with, but in truth, I wanted to support the developers. Fine job, thank you so much!.Happyhiker61Version: 0.4.1

Slightly disappointmentI read the reviews first and I went by the reviews which was good. But when they did not say in any of the reviews is that after 17 you get a advertisement after every game. So I dropped from a five star to the three star that ask you for a review before they start doing that. The game itself is fun, relaxing to do but I have to be honest now if I’m gonna get an advertisement after every turn, I take I will be deleting it so that’s my review with the other ones did not tell you.Kikitea101Version: 0.8.0

AddictiveFor such a simple game, Arrows is surprisingly fun and highly addictive. I play more than I care to admit, I can’t stop. Not only is it a ton of fun, but it’s very relaxing, as well. There are a couple things I wish they’d change; you can’t always make the puzzle small enough to fit the screen, and the “hint” button pops up too quickly and too often. All in all, though, a GREAT game!!.RIRick58Version: 0.4.0

Zoom inLove the games, especially the challenges. I have a hard time putting it down. But there is one thing. Being able to zoom (pinch in ) the screen smaller to instead of just seeing parts but being able see puzzle as a whole so as to not miss arrows that are isolated that our potentially unseen off in a corner, which causes an error..Chris & ConnorVersion: 0.3.2

Very addictingI am not very big on games but a few get my attention where I want to play and this one definitely does. It keeps me thinking. I only wish there was a setting to allow it to keep giving you the hard ones to solve instead of sprinkling with easy ones. I like the extremely hard ones to solve more regularly..47377373828291845Version: 0.8.0

Horrible Ad ExperienceI love this game! I’m on level 434 after a little over a week of gameplay. I’m rating it lower because it’s started spontaneously hopping over to safari to show me an ad for McAfee virus protection, when I’m nowhere near the banner ads in the game. I was tempted to pay to remove the ads, but $9.99 is too high a price for a casual game like this, and I don’t trust that it will actually fix the issue. I’ve seen other reviewers mention the same thing; I genuinely hope this is addressed by the developers!.I Love Comic BooksVersion: 0.2.0

Very RelaxingI agree with what others say about this app, so no need to repeat what has been said. There is one thing I would like to have though. I go between my phone and iPad, depending on where I am. It would be nice for the game play to sync. For instance, the Challenge games are tied to the calendar, but the days I've completed on one device do not show as completed on the other..RoddytrVersion: 0.4.1

Love, but..I absolutely love this game, but there are so many ads. There is an ad after EVERY game! It gets old fast. You shouldn’t have to pay to get rid of the ads. I haven’t paid nor will I. I paid in a different game and the ads were still there, so I don’t pay anymore. Other than the ads, the game is fun, addictive, and really gets one thinking..I. Am. QueenieVersion: 0.7.1

Great game love the conceptFor the developers: Consistent problem though. When stuck on daily challenges and clicking “view lines” there are always a few arrows whose lines don’t show. Not sure if it happens on regular levels as well but its very annoying especially when the one line not showing is the one arrow thats got me stuck. Love the game and can play for way too long, this is exactly what my brain loves..Thatkid3Version: 0.7.1

Great gameI love that you open the game and it goes right to a puzzle without a bunch of junk and distractions like other games. Having no timer makes it relaxing. It could be just a bit more challenging on the harder levels. The only issue I have is on the harder levels. The arrows are smaller and you need fingers about the size of a newborn baby to tap the correct ones, but other than that it’s great..Sailor/SteveVersion: 0.4.1

Could be very addictiveDeleted update did nothing for me. One problem, if you leave the game without finishing and come back next day it has put you back to arrow one. If you have nothing else to do then fine, I come here to relax and take my mind off my unpaid job as caretaker for family. This could truly be my favorite game as I’m the one everyone gets to untangle necklace knots. I updated it hoping the fixes it if not I have to delete, I’m playing to relax not be frustrated..Me3542789Version: 0.4.0

Newest updateRecently updated the app to the newest version and it seems like the continue button was forgotten about when updating app. After finishing a level, the continue button doesn’t pop up and I have to exit app completely and go back into app just to play each level. Kinda annoying. If that gets fixed would change to 5 stars..Mkb6424Version: 0.3.0

Best game in a long whileGreat game play, sometimes hard to touch the right arrow, I have scored a miss because of it, maybe sensitivity can be increased somehow . You have only the first 15 levels before you get ads with every level, price is a little stiff to remove ads, but you can bypass using airplane mode. Overall, best game I’ve downloaded I over 6 months..Pitan60Version: 0.3.3

This game is amamzingThis game turned arrows and puzzles to a whole new level and can you add a new feature called creative where you create your own puzzles and test your own puzzles and you also can also change the arrow position (the chance arrow position only works in creative) can you add that feature please.Pebblefan189Version: 0.8.0

Amazing but..I absolutely LOVE this game I’m obsessed I’m already on the 50th one and I recently got it! It’s just it keeps opening malware virus things on my safari and it’s scary, it just opens by its self and I have to catch it before it gets to far and close out of safari that’s the only reason I’m not giving it 5 stars since I have read a lot of people are having the same problem but they aren’t fixing the issue but it is a really fun game and great for your brain!.ThebromisterVersion: 0.3.0

Love this gameI love this app. I use it every day for some stress relief. I have encountered a simple issue that I hope will be fixed soon. After finishing a board, the game doesn’t move forward; it just stays on the finished screen. After quitting and restarting, you can see the board is complete. In addition the Write me link does not work..Ralph_OVersion: 0.3.0

Brain ExerciseWhat a wonderful brain exercising game. Love it! Ads do get a little annoying, but it also gives my brain a break for a minute. There is a bug since the update. After the level is completed, it freezes and I have to restart to play another level. Please fix, otherwise the game is great..Parker5500Version: 0.3.0

Not suitable for phonesMost of the puzzles are larger than the phone screen and cannot be made smaller. I have to keep moving it around from side to side and up and down. Consequently I get errors because I can’t easily follow the very faint dotted lines. This is frustrating. It works better on my iPad. But the frustration made me realize how much time I’m wasting. Deleting this app next..LizzyLWVersion: 0.7.1

So fun-strating!Fun-strating is a mix of fun and frustrating! I thoroughly enjoy playing. No annoying music or loud sounds. It’s a great way to unwind…especially if you choose dark mode. The play is easily understood. Some puzzles are easy, only takes a few moments to finish. Some take quite a bit of time. There’s a pleasant balance of both..Franks Current WifeVersion: 0.3.0

Zoom InI really enjoy this game and I’m not quite sure why. Maybe because it kinda resembles a maze, but the thing I don’t like is not being able to zoom out as much as I want to. I have 20/20 vision and for the bigger puzzles, I’d love to be able to zoom out instead of having to scroll around the screen to solve them. It’s honestly really annoying. Other than that, great game.BossiLadi313Version: 0.3.0

Perfect GameThis game has me occupied for hours… I have other games, but this game keeps me from playing the other games… UPDATE: Ok so after I just UPDATED this game it starts stalling after each game and I have to close it out completely and then open it back up… This upsets me, especially since I just wrote a good review☹️ UPDATE: After I complete a level I have to close out the game to move on to the next… This is whack… This did not happen until I did the update🫤.Naq5Version: 0.3.0

Repeats levelsLove this game, it’s addictive. I’m in the 700’s levels and have noticed that the puzzles are repeating. I get dejavu, like I’ve been here before on many of them. But I keep on tapping away anyway… Starting to get a little bored though…. Wish you could choose levels, and could play all Super Hard or Nightmare puzzles..Bee2059Version: 0.4.1

An ideaI love the game but honestly they don’t get more challenging as the numbers go up. Puzzle 2500 is not much more challenging than puzzle 250. Would love a feature of having a timer so it feels more competitive. I have friends who I’ve gotten to download the app as well and we would love to be challenged together. Who can finish first?.ShavyTVersion: 0.3.0

Update Broke My Favorite GameUpdate: They fixed the issues with iOS 26. I’d give it 5 stars if they removed the ads that are still there in the version I paid for to remove ads. Kind of deceiving. But still a good game that I play everyday. This latest update broke the game. Often doesn’t respond to taps. Play On / Restart button doesn’t work. I tried to contact them in the app and the settings buttons don’t respond either..KevinPurcellVersion: 0.3.2

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Arrows – Puzzle Escape Negative Reviews

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