FOX 13: Tampa SkyTower Weather Customer Service

FOX 13: Tampa SkyTower Weather Positive Reviews

Nice app. Soaked by future radar.This is a nice app that is fair in its operation. In particular, it has not hit me with video ads, and I can opt out of personalized ads. In return, I still get a good app for current weather conditions, plus I can watch Fox 13 News without needing a separate app. Alerts seem to work, but there was one info alert that went away after I set Location Services to something other than Always. The Always setting will track you quite a bit; iOS 13 nagged be quite a bit about that. I got soaked by a future radar that was way off the mark. Real Fox 13 (the TV station) never screwed up this badly. I wish there was more SkyTower in the SkyTower app, even if that means my house is in the radar’s blind spot again. Counterpoint: There is video of the most recent real Fox 13 weather forecast, in case I need a reliable fallback. There seems to be no dedicated place to ask for support for this app. Not much to report, but I do wish the map for the Pinpoint feature had the same options as the main map used by the radar; maybe use the settings used by the radar map. So the score is this: 5 stars for the app itself, 1-1/2 stars deducted for decent but still suspect predictions for my area, 1/2 star deducted for no good place to report the minor issues that I do find..MlsemonVersion: 4.10.2704

Weather alerts issueI like your app, but when I go to the radar map, all the alerts are activated and I can’t pick the ones that I want. I select the ones that I want and the next time I come back to the radar view, all the alerts are activated again. This happens every time I try to highlight the alerts that I want and not the ones that I don’t want, or need. I really hope that you will fix this issue, because I’m tired of getting information, that I don’t want or need. Please fix this and thank you for your help..194922Version: 5.7.301

October 2017 update is not desirableNot pleased that you have to set your location access to Always rather than just when using app in order to get radar at your current location. I don’t want any app accessing my location always and it made it a little less convenient to use this app. Before this update, this app was my regular radar viewing app. Very good radar and the other options (forecast and video) are excellent..Smitty715Version: 4.5.1602

Radar and Hourly…It would be nice if I could count on the hourly weather forecast and the local radar. More often wrong than not. We were supposed to have storms, even rain, for a couple of hours this afternoon but nothing. Even showed the weather coming in on the radar. Can’t count on this, or probably any map or app as they are all run out of NOAA. Great for ruining plans..KatobowVersion: 5.17.705

SkyTower App ReviewI enjoy using the app. It gives me up to date info. That is especially important when your offshore in my boat, and I’m free diving or scuba diving. The app will let me know if bad weather is on it’s way. Which is a must around here especially during the summer. I have fished and dived these waters all my life except for the 12 years I spent in the U.S. Army as a Ranger gh.PSM 7Version: 5.5.802

App crashes when trying to add new locationAfter installing iOS 15, I cannot add any new locations. The existing locations work fine, but every time I search and find a new location, the app immediately closes as soon as I tap it. It always worked fine before, and hopefully an update to the app will fix this problem..Mikemath26Version: 5.3.907

What happened to the dew point?Please bring back the dew point. The dew point is so much more important than humidity especially in FL. I need a new weather app because you no longer show the dew point. Please fix this issue. And you also show in all of your guide to the new look see the dew point but it’s not there..DddbbbosVersion: 5.14.700

Ok appI’ve watched channel 13 news for over 50 years. This app is so frustrating because it does not always match what they say on the newscast. It seems whoever is supposed to update it is always behind. I have missed many fishing trips because it shows 70% chance of rain and then not a drop falls..MikesigncarverVersion: 5.8.502

Not accurateIt’s literally raining now - when I check the app there’s no rain in sight. Too often this has not been accurate, lately. I hope they fix whatever is going on, I would hate to figure out another weather app..Mil MolinaVersion: 5.13.804

UpdatesThe app is really good especially during hurricane season but it needs to be updated more often since from time to time the radar won’t work..Uber rickVersion: 5.8.502

OK, butThe app is good. However, if there are any watches or warnings, they cover that over the radar and you can’t see the radar. If somebody’s actually depending on this, this could be a life-threatening situation because they want to hide it and not give you away to remove the overlays.DMaltbyGAVersion: 5.6.500

Lightning notices not greatI generally like this app but recently the SkyTower lightning notices are from as far away as 10 miles! Previously they were around 6 miles or less. I don’t care what’s 10 miles away. Fix this!.Parkland215Version: 5.11.501

Cannot read!Please change the font , color or background! Cannot read Sunset time because the numbers are light against a light background..ArrjaceVersion: 5.13.804

Best Weather App for Tampabay hands down!I’ve tried every weather app around but this one gives me everything I need to know. Keep up the great work!.YakatakVersion: 5.13.804

Awesome app!!!I absolutely love this awesome app, it works great. It even accurately worked while I was in Breckenridge,Colorado. Kept me updated on all the weather, lightning, heavy rain and air quality for Denver, and Colorado Springs. And I love that it’s Paul Delegado’s voice that keeps me informed..Vivian352Version: 4.8.900

Limited controlPlease allow user to control which layers they want and not revert to too many “alerts” as default.PGPGPG3333Version: 5.5.802

Hate the heat map!It’s FL, it’s hot and we know it’s hot. Please stop giving us colors for the heat. Trying to look at the thunderstorm and all I see is orange and yellow lightning bolts. Ready to delete this app..Native FL-ridianVersion: 5.15.402

Generally goodYou changed from dew point to relative humidity a while back. RH is useless. Change it back or make it optional..Richard __BVersion: 5.16.1703

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FOX 13: Tampa SkyTower Weather Negative Reviews

Great app! As a contractor this is invaluable. Update- Alert overlays are ruiningI’ve had this app for a number of years (maybe since 2017), and this has always been the most accurate compared to other available apps. As a contractor, I need to know if I can keep working or pull the equipment inside, tarp roofs, or shut it down for the day. Time is money and false alarms from poor quality apps can add up. This app has been spot on. I can trust it down to around 1/4 mile which is amazingly accurate. Ive watched many threatening rain bands drift on by that other apps would have sent me running for cover. I’ve recommended this app to many contractor friends since and they all come back telling me how impressed they are. So I’m not sure how people are writing so many 1 star reviews. Updated review. Well they did some app updates. The radar detail is still on point but now they drown the opening page with alert overlays that you can’t see the map. You can undo these overlays but there’s no way of saving. So every time you log in, the overlays all come back..TysouderVersion: 5.4.932

Good Yet AggravatingThe layout is good, the sections are good. I appreciate that I can watch a replay of the latest weather forecast as well as the tropics forecast and view hurricane spaghetti models on the map. But, it is highly aggravating to be on the homepage scrolling horizontally through the hourly forecast and have it automatically open the hourly page, which runs vertically. When I want to open that page I'll open it myself; please fix this! I want to get this information while I'm on the homepage; if I want detail details I will go to the hourly page. If you would fix this, I'd give you a five star rating..****April****Version: 5.17.705

Poor qualityEvery time I try to use the radar on this app I have to go completely out and click on it again , radar is always glitchy and extremely slow . If I want to see it work correctly I have to close app completely and restart every-time my phone goes to sleep or the radar just blinks , it’s been this way since the last couple of app updates and has been there even after uninstalling and reinstalling it.Tonys reviewsVersion: 5.8.502

Alert overlays have completely ruined this appThis used to be the best weather app out there. Whenever the update came that included all the default alert overlays being on, this absolutely ruined this once great app. Sure, you can turn them off every time you open the app, but it does not save these changes. This is very user unfriendly and very incredibly annoying. Fixing this will greatly improve the reviews of this app and the star ratings along with. Until this is fixed, I am uninstalling..JCh0113Version: 5.4.932

New map/radar is terribleThe old version of the radar was much easier to navigate. This one is difficult to zoom in or out because it moves all over the place. I have given myself some time to adjust to this newer version but it is just terrible. I have used this app in Wisconsin for many years and now in Florida for the past 3, but I will be looking for a new weather/radar app until this is changed..Deb from JacksonVersion: 6.1.301

Fox 13 Tampa Weather AppI’d like to give this app all stars, however after this last update IDK 🤷🏼‍♀️ what has happened to the weather app I have Always 🩵 & depended on⁉️ Now when I open the radar part, ( IF IT EVEN WORKS ⁉️) it will only go for a few seconds & then FREEZES ‼️ It is NOT Accurate on Anything & I’m constantly wondering 💭 if a 5th grader is predicting the “10 day forecast ?” Please… I am not trying to be mean… I miss my FLORIDA (Almost Always) Accurate Weather Forecast App‼️‼️ PLEASE, PLEASE FIX IT Sad 😞 in Central Florida.Shorstack16Version: 5.8.502

No radar or tropics needThis used to be the only weather app I used. Not anymore, there’s hardly anything useful at all now. This year you decided to ditch the tropics updates you had during hurricane season in previous years and now the radar doesn’t even display anything other than lines for the past month. Not sure if it’s the update to iOS 16 or something else but fix it and bring back the tropics news!!.AsandlerVersion: 5.6.500

Not liking the changesI’ve noticed two updates over the past month. One was an interface change and now the radar change. The radar seems to hang at the last place I was at when I closed the app. If I go back in say 15 minutes later, it’s at the same image until I put it into motion. Also this radar isn’t as detailed as the previous app..CK770Version: 4.8.800

Hardly ever rightI finally had to get rid of this app standing on a beach getting poured on and the app didnt even show rain in the area and had given a 12% chance of rain before I left. After a year, it was never accurate and I got sick of being caught in storms the app never even forecasted. It can be dangerous to be this inaccurate when forecasting weather in Florida..SwitchedToAppleWeatherVersion: 5.17.508

Can’t rely on for forecastPretty much worthless if you rely on it to plan your day. In the morning it will say 10% chance of rain, then in the afternoon when the storms come in and it’s 5 minutes away, they change it to 100% chance of thunderstorms. This isn’t a forecast, it’s just observing what’s happening now. I can do that just looking at the sky. And this is pretty much an everyday thing this whole summer..Jason ReitzVersion: 5.15.402

Not reliable at allThis has got to be the worst weather app ever created. Two hours ago it said there was a 5% chance of rain. Now it says a 70% chance as clearly rain is falling outside. This is not unusual. For years these inaccuracies occur. You have a better chance of walking outside and looking to the skies to make a forecast. After probably 6 yrs of using this app and dealing with this over and over I’m done… Deleted.Any driverVersion: 5.12.700

Used to be a good app. 6GB usage in two weeks??This used to be a good app but between the extreme lightning notification spam and now this being my #1 data usage app even though the app isn’t in the foreground, I think it’s time to find something better. Over 6 gigabytes in just two weeks. That’s insane. Is it farming ads in the background?.CryocideVersion: 5.12.700

Something changed🤨The radar is no longer correctly active it was showing in my area that we were under heavy rain, storm colors in the red yellow, but I’m looking outside and the sun’s out and was out for a few hours plus the app doesn’t do a full 24 in the future anymore, either it stopscould you please update.HuggnhippieVersion: 5.17.508

App is too sensitiveLately any time I barely touch a section on the home screen it automatically goes to a whole new page with more details about that section but I don’t want that. Like the hourly horizontal slider, if I click on it it automatically opens a bigger vertical view. This used to be my favorite weather app. But It’s gotten to the point where I’m going to find a different app..Picot1202Version: 5.17.508

Not like it used to be.This app used to accurately verbally give me the weather and lightning warnings. For some reason now, even though I have my location set correctly, I’m no longer getting accurate warnings. I get lightning warnings when there’s no lightning anywhere and no warnings when the lightning is on top of my location. Same with rain. Very disappointed, this was my favorite weather app..DLJ722Version: 5.6.500

What happened?I have loved your app for a long time. However, currently it only shows half of each screen whether it's the stats, the map, or the forecast. Sometimes it only comes up in vertical mode and will not change to horizontal if I turn my iPad as it used to. It has become worthless and frustrating. What gives?.126seyVersion: 4.5.1602

JunkI have this app for over a year and the radar page usually shows nothing even tho is thundering and lightning and also pooring rain outside. I’ve sent them multiple emails with screenshots of their live weather broadcast, screenshot of TWC radar app and this app but i have never heard back. So time to dump this junk app. I recommend twc app..Drpc123Version: 5.15.402

From RJKWe are now getting a notification to update their program, we have updated and the notification does not go away and is an absolute nuisance. There is no way on the program to provide feedback and there hasn’t been for a very, very long time, they’re not interested in users “feedback”!!.RJK_SeniorVersion: 5.3.907

Inaccurate!The information use to be very accurate, now it’s inaccurate garbage! The radar likes to freeze half way through and the weather predictions constantly so rain then change last minute the day of. I’m pretty sure who ever runs the app is just lazy with information updates..FLEETNUTSVersion: 5.17.508

No longer accurate!It seems with the most current versions the app is no longer reliable or accurate. In fact you can have alerts for rain in your location and have blue sky at the same time. Time for updated technology that works. Or another app!.Trevor77Version: 5.12.700

Tough to ReadThe background pictures make it difficult to read the data on the app. In addition, the latest update remove the dewpoint, which is a pretty big deal for those of us who live and work here in Florida..TEDS PHDVersion: 5.14.700

Upgrade failureThis app used to be pretty decent before the “enhancements” now it is absolutely dreadful. Nothing really changed with the daily and hourly forecast portion but the radar has now become useless and as soon as I submit this review I am deleting it. There are far better weather apps available..Hud 1959Version: 4.8.800

Like the alerts but barely worksI liked the app when I first got it. Good to be informed with the local weather but lately it’s been insufferable. No data loading, try reinstalling, did not work. Had to delete..Dizzy21!Version: 5.12.700

Can’t plan a day with his trash appRain chances constantly change. 90% chance of rain at my location today when I checked the app yesterday. 70% when I checked this morning. Now down to 20%. Total garbage. It’s good for a live look at radar and that’s about it..Hkphooey2019Version: 5.11.501

11 miles awayWhy do I need to know if there’s lightning 11 miles away? This app previously let me know if lightning was like 5 miles away or less which is reasonable, but now I get lightning alerts 11 miles away which creates many unnecessary alerts. Please change the distance back to 5..Insomniac727Version: 5.8.502

New appDo not like the pop up ads hindering the radar. Also why do I get a blank screen for hourly and daily and it says to check my WiFi and airplane mode when both are set properly? Guess I will just go to the built in phone weather app☹️.Florida grandfatherVersion: 4.7.1003

InaccurateIt’s very very inaccurate. It knows if it’s raining - but that’s about it. Doesn’t know when it’ll stop. “Rain Ends” or “Thunderstorm Ends” always changes, hour after hour. Can’t predict the rain as well as TV so don’t rely on it..FilrrrVersion: 5.5.802

Radar not accurateThis app used to be very accurate with the forecast. I can no longer depend on it. It seems like guess work now. I will be looking forward to rain storms and then they disappear. I’m taking 30 minutes not days. Crazy app..Jlyn00Version: 5.8.502

Why change?I switched to this App when Channel 8 changed their app and it was just not user friendly at all. Now you guys have changed yours and not for the better. Sorry 13 but I will have to find a new weather app. 😥😥😥.Michelle in Dundee FLVersion: 4.7.1003

Alerts settings can't be changedEven when the alerts setting is changed to "pling," it still keeps announcing it. Not good when that wakes you up in the middle of the night. The changes to the settings just don't take..BeaglebeanyVersion: 5.7.203

Bad updateUsed to love this app. The only 1 I used for weather info. Then you made the update and now want to force me to have location services on all the time, not just when using the app. Don’t think so. You don’t need assess to my locations all the time or to deplete my battery. See ya. Finding another app.Mrs. WeaverVersion: 4.5.1602

Not accurateThe apps radar used to be 90% accurate. Currently it's not accurate for rain at all. It constantly shows heavy rain at my location and we aren't getting any rain at all. It requires serious fixes..LovingwellVersion: 5.17.705

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