Pokémon Shuffle Mobile Customer Service

Pokémon Shuffle Mobile Positive Reviews

Super Fun, but...I think that Pokémon Shuffle is a fun game. I play it almost every day. The game is good, it has: good graphics, nice gameplay, good variety of Pokémon, and it has the core Pokémon features like Mega Evolution, and Shiny Pokémon. There are some problems though. Some of them are unfairness, and the gems. One unfair thing is Rayquaza. You have to fight him with no legends (if you don’t do special or expert levels if you do your fine:]), and that is hard. Then you have to face Mega Rayquaza after a few levels with a level one Rayquaza being the best bet you have to beat him. Then at the end you need to fight Hoopa Unbound. That. Is. Unfair. Also the Reshiram level in the special levels I almost beat it but I lost because it had only like 10-20 HP left. About the gems. You can only buy them with money. I don’t have money on my iPhone. The only other way is with the Trainer Rank you get one at the first level, but then you need to be levels: 14, 29, & 30 to get more which is hard (I’m on Trainer Rank By the way). Other than that it’s fine I will still give it 5 stars ⭐️⭐️⭐️⭐️⭐️ because Pokémon Shuffle is my fav. mobile game to play!.ChartheHunterVersion: 1.13.0

Solid game, nice F2P modelI have been playing this game since Sept, 2016. Gameplay is nice for the most part. Particular stages feel gated as they are so difficult that beating them without the exact right team or power ups seems unlikely. Progression can be achieved slowly but steadily without any money being paid. Granted, spending so money can really speed up your progression. All micro transactions feel rewarding, not cash grabs. Also, spending a certain amount gives you a sort of VIP status and confers passive benefits each month. I believe the amount is under 10 dollars in a given month. All told, I am a daily player and each month I buy a small amount premium currency and find the game fun to play during short breaks. "End game" is where things can really take off or slow down depending on how you personally handle the game. For me, I am engaged in the weekly events and plot out a course for powering up my most valuable Pokémon and this goal setting helps me keep things focused without burning myself out..7DangerVersion: 1.10.0

Fun!! but also.Have i become obsessed with this game?? absolutely. do i use every pokemon i catch?? nope! this is a really fun game. pretty simple too. i barely play the "expert" or "special" routes tho lol seeing the mega evolutions is cool too. the only "bad" thing i can say about this game is that paying is required to advance anywhere near the 3-digit stages. from my own experience anyway, i usually need to buy jewels just to get 5 extra moves to even get CLOSE to advancing past whatever stage i happen to be stuck at. i do like that it only costs one jewel to buy all of the "add-ons" before you start a puzzle (the extra moves, the disruption delay, the extra exp points etc the options are different every few battles). another "bad" thing is that if you REALLY wanna catch a pokemon, you gotta spend coins (and/or a jewel) to get a great ball and even then, it's not a guaranteed catch. this is true in the regular pokemon games of course but like. it's maybe 70% luck and the rest depends on if you are willing/able to spend actual money to be able to catch anything. i'd say you can definitely play this WITHOUT spending money (you get log-in rewards but the best is the +5 hearts imo) but if you wanna advance farther thru the game, you definitely need to spend some money. tl;dr: i really (really) enjoy this game, but it requires you to slap down some cash if you intend to advance thru the game. ps: the trainer battles SUUUUCK lol.Scard0gVersion: 1.14.0

Awesome, but...I have played many Pokémon games (hoping to get Ultra Sun soon, it's still in shipping, and Pokken tournament on the Switch) before and I was delighted to find another game. This game is really fun, but in the game you only get 2 jewels, that's it. And If you don't believe me, I'm already on stage 196. I love Pokémon, but this game is just begging for money. The only way to acquire any more jewels, you have to spend A LOT of money. For ONE jewel, you'd have to spend a whole dollar, just to get more hearts (energy to play a stage) or get 5 more moves. I think this is a total rip off. If you want to play the game, expect to wait, and wait, and wait, because it literally takes 30 minutes to replenish ONE heart. Meaning that if you want a full energy bar, you'd have to wait 2 hours and 30 minutes. So overall, I just think that Pokémon just wants your money. But if you want to play for free, good luck..Mimi200427Version: 1.11.0

Very addictiveI’ve certainly gotten hooked on this game. Love the puzzles and the different Pokémon abilities to get through each level. I only wish I could get hearts replenished faster so I could play more... 😅 The only complaint is that the app has crashed a couple times right as I am about to start a level and I subsequently lose a heart or coins (whatever the cost was) for that level without having played it. Otherwise... an easy 4-star game. UPDATE: It would be nice to have additional opportunities to obtain items like Skill Swap. I’d hate to say it but I’d probably spend money if I could buy enhancement items. The only other thing is how it’s slightly different than the 3DS version.... it takes 1000 more coins to throw a Great Ball than the 3DS version, but you have the ability to get more coins on the spot when trying to catch a Pokemon unlike the 3DS version (where if you don’t have enough coins, you have to obtain more then retry the stage). If you can make items more available for purchase and maybe drop the Great Ball cost to match the 3DS game, this thing would get all five of my stars. UPDATE 2: I was just thinking about a subtle change to the Pokéball when you catch a Pokémon. I think it should be a normal Pokéball when the catch percentage is 40% or lower, a Great Ball from 41% to 75%, an Ultra Ball from 76% to 99%, and a Master Ball when it’s a MAX catch rate at 100%. Just a suggestion..KellenC7Version: 1.13.0

Time to Catch’m All!Pokémon Shuffle is your traditional “Candy Crush” style game with Pokémon elements added into it. It does great job of feeling like a Pokémon Game, which was my biggest worry, by implementing abilities, mega evolution, and type matchups. Plus the game is smart by making you able to progress somewhat easily but not quickly; This allows you to continue to feel like your not getting stuck in some rut going nowhere spending all your hearts over and over just to beat one Pokémon. And to top it off, there are always new Pokémon to catch every day that are exclusive to that day, always giving the player something more to do. For a free app that is enjoyable without spending a dime, Pokémon Shuffle is the perfect pastime that will continue to entertain me for months to come..TP The LegendVersion: 1.11.0

I like puzzlesI’ve always been a fan of the pixels in older Pokemon games, and even a newer fan of the 3D models, but it was nice to see a different take on the Pokemon art in this game. I also like that I can shut down my 3DS without having to wait for anything and pick up where I left off. Something I don’t like, which is mostly me, is that some of the Pokemon blend together. Pokemon that are in certain groups share the same colors, like Water types tend to be blue and fire types tend to be red. A game mode where you can move any of the Pokemon to wherever you want, it can get hard for me to differentiate between several of the same colored Pokemon. If I could change something, I’d definitely add in something to help differentiate between same colored Pokemon. Perhaps having a mode where you can put the Pokemon sprites inside a colored box like some sort of tetris, or having Pokemon tinted different colors would help..Shulk TimeVersion: 1.13.0

Pokémon Shuffle reviewWhen I was looking for a fun game on the App Store, Pokémon shuffle was just what I needed! It was fun for awhile, although as time went on the levels get ridiculously hard to where you have to almsot buy coins to upgrade and pass almost every level. Sad thing is these levels are for Pokémon no generic fan would probably notice, nor are they even catchable. The become stuck at about a 20% catch rate or lower it seems like like, which just doesn’t become fun. If my goal is to catch them all, I should have to waste my time playing through the same level I had to use my earned coins on just to barely have a chance at catching a Pokémon. I can see low catch rates for legendary Pokémon that appear in special stages, although in the main game is just boring and it is not worthwhile. Usually these games are addictive, this one was but isn’t snymore..HdushvdkshdhjshehjsVersion: 1.14.0

Love but too many bugsLet me tell you. I am addicted to this game I play all day everyday and have spent many $4.99 on jewels. That being said, it is constantly crashing. I want to say it crashes about 15+ times a day. The thing is, when it crashes and I’m using my “no hearts needed” with the jewels that I paid for and it’s crashing and using up the time. So instead of getting my 45 mins, in reality I’m getting about 40 mins because of how much it crashes. And not only that, you can’t just swipe out of the app and it clears. You have to wait the however many seconds and it closes for you. PLEEEEASE fix the crashes. Not sure if developers even care about this game anymore cuz I have not seen an updates in a while. Also, time for the “no heart needed” shouldn’t pass while the app is closed. It should pause while the app is closed and resumes when you open it back up..@HamertVersion: 1.13.0

Awsome Game!I love it although I'm biased since I do love the franchise itself, but unlike bejeweled and candy crush, you have a lot more options to choose when it comes to using different Pokémon's which makes it really entertaining. I've been playing in it non stop for like three weeks, and I also got my boyfriend hooked on it. Yes like every other game you have in game purchases, but it comes with many perks (if you do not like waiting for the the lives to re-load), which also brings me to one problem I have with it almost insignificant, but it takes thirty minutes to reload to play, but definitely recommend the game if you don't want to bother with the other games Pokémon has to offer. I love you Pokémon company!!!.Anabannana55Version: 1.10.0

Great game! Some levels are too hard thoughMedicham (stage 230) is a really hard stage, and I need to catch him for a new mega evolution. I have level 8 pokemon and I have only succeeded once in about 50 attempts I have done on this pokemon, and the level doesn’t even say it’s hard. Even stage 249 is easier as it only took not even ten attempts to beat and it already says the stage difficulty is three stars. You also may want to make Mewtwo (Expert 20) a little easier too. The game has also often been crashing sometimes when I do things like starting a stage. The catchability may need to be fixed too, or maybe I just got really bad luck. There was one pokemon (it was Skitty (stage 222), I managed to get S rank) that had a catchability of 62%, and I failed four great balls, I even used a gem on a great ball and it still failed..Don371Version: 1.13.0

Losing interestI was all hyped for this game since I love Pokémon, and I downloaded it to play. It was fun, challenging, and addictive. Now....eh, I'm really not that interested anymore. The biggest turn off is it forces you to use power ups and coins to advance (at least, that's my perception.) You also have to go through the older levels like 2 times to make sure your Pokémon are strong enough to handle the megas, and playing levels costs hearts. That's another thing: when did playing a level cost a heart? I might be wrong, but that's not how it used to be. If you have a low number of hearts and use them all, you have to wait 30 minutes for five. Another thing that I've noticed is the Pokémon never drop jewels. It did once in the tutorial with Eevee, and that was it—it was never heard from again. If I run out of moves in a level, I can't get more 'cause I don't have any jewels. Don't force people to buy jewels—I don't think that's fair. Also, the level difficulty in the megas is way too strong sometimes. After you've played it five times and failed, then the difficulty's too high. I'm probably going to delete this because I don't think it's fair to force people to use power ups and coins to advance. I'll stick with the card game..Metalhead for ChristVersion: 1.10.0

Suddenly doesn't workAfter the latest IOS update, when I try to play, the app starts then immediately closes. It's not a problem of storage space either. I was playing just fine before the update and can't play after it now. It's not a surprise since it's been 2 years since the last update, but there may need to be some compatibility fixes. Can't expect them to really do that though but I'll still hold out hope. If they do, then I'll change my review then. Edit: I offloaded the app and reinstalled it. Now it seems to work alright. I don't know if it was just a slight bug or if it'll happen again in the future..AnnonymisVersion: 1.13.0

A fantastic game with one flawThis game would have gotten a 5⭐️ from me had it not copied games like CandyCrush to a small degree and given the player daily lives that are easy to come by early but tend to trickle out the further u go. This is especially annoying when u reach onyx later and the skull cap rises do drastically when u realize that for some reason u have nothing strong enough to take it down. Other then that it's a good game with little wrong with it and plenty to do including weekly and daily challenges that change constantly and give u access to some special Pokemon that the main quest doesn't. So in conclusion it's a fun game with lots to do so I'm willing to look past this one's flaws because of it and I recommend u give it a try too!.JT6606Version: 1.10.0

Kinda obsessedI'm unreasonably interested in this game. It kills time. Literally, sometimes I play on both my 3DS and my phone. There are just so many Pokémon so I always want to see what's up. Things I could do without are the irritating safaris that give you the same Pokémon over and over and you just hope for a better one. Having to pay coins to beat some levels. How long it takes to level Pokemon after level 5. Wish it were all free, but I get why it's not. They do a fairly good job updating. Regardless, I still keep playing. It's a bit of a brain teaser as some levels are actual puzzles, and like playing cards, it's about luck of the draw (or drop in this case) and using what you have in conjunction with each other to make a great play..ZheyayokVersion: 1.10.0

Great game, you'll get hooked right awayThe game is a lot of fun, basically a bejeweled kind of experience, but adding typing, effects, mega evolution and a couple of other things that Pokémon can bring to the table it makes the experience completely different and way more fun. For new players I'd advise to be patient with the game and not give into impulsive purchases. Its fine to spend money on the game, but do it later down the road when you understand which parts of the game are actually hard and which aren't. Its also very easy to earn thousands of coins per day without spending money. Just a few things to be mindful of. Otherwise, enjoy this amazing game!.Chris_somethinVersion: 1.11.0

Super fun, but…The only reason this didn’t get 5 stars is because 1.) it crashes kind of regularly, and 2.) you basically run out of hearts, which you need to play each level, and then a timer starts and every 25 minutes you get another heart back, up to 5 hearts total. But that means you can only play 5 rounds before it makes you set the game down or pay money for more hearts. The workaround for this is long winded, but basically if you just don’t play the game for a couple weeks but you remember to open the app once a day the game gives you a daily check in prize, and every few days it’ll be an amount of hearts. So, I literally didn’t play for months but checked in everyday and I had a ton of hearts saved up. That’s annoying, I know. But honestly it’s a fun and sometimes challenging game. The graphics are cute and gameplay is easy. I also like that every Pokémon has different special strengths that you can use to strategize in battle. And if you actually try and catch every Pokémon you fight it ads an added dimension of difficulty. So yeah, fun game. 4 stars..User_NombreVersion: 1.13.0

A SuggestionI like the game A LOT, I’m absolutely obsessed with it, but I think that you should get to have more lives, and less regenerating time. And I think that if you catch the Pokémon then you should get to keep the life that you used to play that level, but if you don’t catch the Pokémon then you loose a life. This is an idea I’ve had on my mind for quite a while and I think it’s a good idea (again, in my opinion, it’s a good idea) if I were a person that made the game, I’d add this in. But that’s just me, you do what you guys want. It’s IS just a suggestion..BoonanazAreCoolVersion: 1.11.0

Great game! Addictive and fun but...I love playing this game. I downloaded it after it was suggested to me and so far I love it but there are problems. 1. hearts I find the whole hearts system normal and sure I can understand but I don’t think people should have to wait 20 minutes for 1 heart it sorta drives them away especially when the maximum you can hold is 5 2. Catchability This may be a weird thing to complain about but I usually find catchability useless. First off I almost always have a low catchability but 98% of the time I catch the Pokémon. This may not be something to complain about but would it be hard to make the catchability more accurate or remove it all together? Another thing about it is that when the pokemon has a high catchability that’s when I miss it and don’t get it. Now I understand high catchability is harder so it makes sense for me not to complain but I just had the need to. 3. Greatballs I think having to buy Greatballs is great but...I don’t think they should be 3500 coins. First off if each level gives you 200 coins it would take over 20 levels just to get to that..Glitch_W0lfVersion: 1.13.0

Fun but hearts are an issueThe gameplay itself is fun enough, but nothing new. I’m sure we’re all familiar with a “match 3 or more of the same type to clear them” concept by now. It does have the fun element of Pokémon though. Some of the levels and tasks on the cards are overly difficult, but I get that they want you to spend money on items (the game is free after all). My only real issue is that when you play a level, you lose a heart no matter what. Other similar games you only lose a heart/life if you fail the level, but in this game you lose a heart even if you win the level. Unfortunately, that really affects gameplay as some levels are literally only 3 moves, so you end up waiting 30 minutes for a heart just to play for 2 seconds even if you win..WickedlilgVersion: 1.13.0

AMAZING GAME!! hearts are a problem thoughI love this game so much! I play this game constantly. However the hearts, coins and jewels are too hard to obtain. 700 coins a day isn't enough especially when a great ball cost 3500 coins. Almost the only way you can get jewels is paying and $1 for 1 jewel is insane. Also the hearts are annoying because you lose 1 every time you play and they take 30 min to recharge one. To fix this game... the max capacity of hearts should be 10 and recharge every 15 minutes. Great balls should cost 1000 coins and we could even get 500 coins a day! Jewels should be 3 for a dollar instead. I know you won't listen to me but i know other people agree with me on this. Please fix the game in these 3 ways!.Nick bluteVersion: 1.10.0

Would be 5 but still haven’t fixed problemAs I continue to play this game I truly love it. For those Pokémon Trozei fans out there this is a great adaptation and with the mobile version it’s well worth your time. The free to play ability is not bad and if you fill your friend list which is not that hard using the Reddit page you get roughly 12-14 hearts to start. I don’t mind the jewel purchases and especially since they up your heart amount. Plus the free play for 15 min for no hearts you can maximize your playing even for free. Now my biggest problem. My game crashes on avg 1/3 levels. It’s really annoying. I tried re-downloading and lost my previous save but if they fixed that this game would be amazing..CCltroVersion: 1.13.0

Fun and addictive but hearts are too limitedThe game has fun and interactive gameplay, knowing Pokémon match-ups and abilities and using them to maximize your success is great, especially when the game gets tougher later on there is a real feeling of progression, learning, and enjoyable RNG. There is plenty to do and a lot of ways to enjoy the game. However the games heart system and regeneration time are really infringing upon that depth of gameplay. You are forced to choose what you can do at any given time, and then not be able to progress at a decent pace in a game that has a large amount to do. The game is hindered by the heart system. Maybe if players could store 15 hearts, and the hearts regenerated at a rate of 5 minutes per heart, it'd be better..Eskar-210Version: 1.11.0

Fun game to keep your hand in the Pokémon WorldhowwevrrIt's a fun game, and for those of us who play the regular DS versions, it's a way to keep our hand in and learn about some of the new Pokémon. This game does get you thinking in patterns and giving a logicaly set-up to each Pokémon. However, not all of the Pokémon react with the same intensity as they do in the DS games. Also, you have Pokémon you are used to having dual-attributes that only have one. Ex. Ampharos: listed as dragon but attack is electric. Overall the game is enjoyable and you can play with the Pokémon without the full storyline you have to pull up in the DS games. It's even more fun when a group under you reacts totally different than you expwxect,.Mouse1488Version: 1.11.0

Like it but there’s issuesOk, first of all, I love this game. It’s a good game for when I’m on a car ride or I just got bored. I like how you don’t have to catch the Pokémon to clear it, you just beat the level! I like the daily bonuses actually being useful. But I have issues. For starters I can’t buy jewels... I’m pretty sure I could on my DS, but not here. And the jewels are SOOO HARD TO GET!! They’re useful, but not so useful that it’s impossible to get them!! And it’s chance on when you catch a Pokémon, I got like 10% on one and it got 3 lights and ran, but later I got something higher, AND ONLY GOT 1 LIGHT!! WHAT!? Some of the Pokemon are just WAY TOO HARD. All in all, it’s fine... ima continue to play it..Pixel Cat :3Version: 1.13.0

Feels unfairOk so 1st of all, I don get how when I have a small percentage chance I catch a pokemon, then when I have a high percentage chance, the game taunts me with a failure capture. I mean you could’ve made the message like aww it got away, or darn, next time I will do it but instead you just say capture failed and that can down people. Also the jewels system needs to be rebalanced. There needs to be an easier way for jewels besides waiting 15 days for a single jewel. That’s half a month. Also the hearts needs to be decreased to like 10 mins. per beside half an hour. This game is good but besides the fact it can be unfair in lots of way. Please don’t become pixel gun where it was good then got bad and trash..SKYSUPEREXVersion: 1.13.0

Amazing nostalgia funThis app is so cool to play, and I’ve played the 3Ds version before so, it’s also a wave of nostalgia for me and anyone else who has played the 3Ds for a long time. One suggestion though, can the hearts be easier to earn? I say this because you have to wait ONE HALF-HOUR to regain a heart without spending Jewels 💎 💎💎💎💎💎💎💎💎💎💎💎💎💎💎💎❤️💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔 Can you maybe shorten that to, like, I don’t know, say, like, 20-ish minutes? Yeah I know there’s a deal in the special shop that makes you regenerate hearts faster and it costs only a jewel 💎 but I mean come on, you still have to wait for quite a while to regen a heart. So maybe make a deal that makes you regenerate a heart every 5 minutes and it costs 3 💎 because the duration of the deal is like 2 days. So yeah that is my review. P.s. maybe try making jewels a bit easier to get instead / as well?.GlitchfoxeVersion: 1.14.0

Awesome Game but........This game is really fun but mobile is not equal to 3ds. Almost every power up is more money on mobile and so are great balls. You also cannot get any jewels from stages unlike 3ds. The two games should be the same game even though they are on different platforms. I also want to make a suggestion. Can you add ultra balls? Say after you use a great ball, you can buy an ultra ball for 1000 more coins than a great ball and it doubles the great ball multiplier. Thanks for reading this and I hope you keep my suggestions in mind. Really fun game though!.BoonpeskyVersion: 1.10.0

Addictive and Fun/ 3DS is betterFor those who are Pokémon obsessed and don't have the luxury of playing this game on the 3DS, it's perfect for you. The jewel system isn't entirely awful on the mobile but I feel like it definitely utilized the micro transactions on the mobile. With that being said, it's still super fun and addicting and very rewarding when you've caught some gnarly Pokémon. They've intoduced shinies, mega, and variation (hats, holiday, winking) Pokémon which I think is neat. Tips and tricks: >> if you don't sign in for about 30 days it will thank you the next time you do sign in by giving you hearts to play. Then go into your gifts and you'll find that you can add EVEN MORE hearts and binge play. They will also gift you jewels and Pokémon. >>If you binge play all the time, every 7 days, the game will gift you additional hearts for being awesome and sticking with it. >>You get an additional 5 hearts every time you complete and area or a "three star" Pokémon..Onee KaichuVersion: 1.10.0

Good but mildly buggyI love this game but recently it’s been crashing on me constantly. It seemingly occurs whenever I tap on a stage to play, at random. Unfortunately it also takes a heart with it, meaning I have to wait another thirty minutes to regain my hearts. I don’t know what is causing it however, and I’m writing a review as a report as I’m not sure how to spread notice otherwise and I’m not sure if this is just a me issue. Still a good game and challenging on levels, making it that so even if you have powerful Pokémon, you still have to use your brain to think around the obstacles..TwinFeatherVersion: 1.13.0

Still addicted!I am not one for any sort of phone games but I got Pokémon Shuffle when it first came out and I’m still playing over a year later! I am thrilled that they keep adding levels and updates to the game and for that reason it keeps on being interesting without having to pay a whole lot of $$$. I wish other games (I’m looking at you Peggle!) had the user experience always in mind vs. just finding new ways to make $$$ off of you. Highly recommend this game!.DommichuVersion: 1.12.0

CONSTANTLY CRASHES and Catching System is WeirdI honestly love this game. I play it daily, and it’s easy to get the hang of and fun to strategize with and play. Also, it’s not a pay to win game. Two major problems though. It CONSTANTLY crashes. Play one or two Pokemon? Crash. Then you have to completely boot up the game again! And the catching system is strange! You’ll more often catch a Pokémon with a 25% catch rate than one with an 85% catch rate. I recommend for others, but be prepared for these blatant flaws. Oh, it’s also really hard to level up Pokemon without using items..Ink_Fan101Version: 1.13.0

Such a Unique, Charming, Generous gameOne of the most generous and charming mobile games! Unique and creative puzzles, and is completely fair in varied difficulty and dealing out earned items and currency, as well as giving frequent gifts! Always something to do, constant challenges, competitions, and aspects to explore. I'd recommend everyone try it, but especially anyone who loves Pokémon or simply dynamic puzzles. Perfect choice for someone who adores BOTH Pokémon AND clever, sometimes fast-paced puzzles (A Pokémon Puzzle League Mobile in the future, perhaps? 🙂).Sorted SpiralVersion: 1.10.0

Amazing game! 😁I really love the way the game is designed, and how each main stage Pokemon feels like it belongs in the area it appears. One thing though. I’ve been reading through wiki articles on all the Pokemon Shuffle Stages, when I noticed how much higher the catch rates and how much lower the HP of each Pokemon is in the 3DS version. I really suggest making it so the catch rates and HP are the same in both versions, because the mobile version is, without a doubt, extremely more difficult..Cutie OwlsVersion: 1.11.0

Amazing Game but…Pokémon Shuffle is a super fun game for anyone who loves puzzle games or who are into Pokémon. I sure know I had fun with it…until I started playing again recently. For whatever reason the game keeps crashing literally five minutes each time I open the app. I don’t know what causes this to happen but I really REALLY hope that this bug gets fixed soon because I really like this game and I don’t want to have to worry about a silly nonsensical glitch. If anyone else experienced this let me know so I know it’s not just a me thing. Otherwise great game!.BriBriVin82Version: 1.13.0

Pokémon shuffle is fun butI am an very big fan and also OG player of this game heck I played it on the ds during 2014 but there are still some bugs like some sounds not loading or lack of steal types for a long time and there is a couple of other things like the fact we have to wait about 2 hours for full hearts and the hearts that only gives you 10 minutes to play before hafting to wait a while over all tho the game is still as good as it was when I played in 2014.SCEROYOUVersion: 1.14.0

Addicting and Such. Fun!No adds. NO ADDS. That is my first thing I am going to point out. I’ve never seen a game with no adds AT ALL. Woah. •o• Also, there seems to be no limit to what I can do. I could just catch them all then restart, acing every starter Pokémon I find. This game has been with me for years, and I really enjoy playing this. So far, I have noticed no glitches or crashes at this point, and that’s a good thing. 😮 If I had the power to make all of these ratings good ones, I would..Cold Crazy MinVersion: 1.13.0

Nice niceHello, so let me begin by saying that this is a fun game all around. The negatives are the background picture which are poorly made. This game has a lot of potential, but as of right now it looks like they didn't put any time into it. Everything else is colorful! Please take some time and update the backdrop! Put some color into it! Make it like you are walking down pallet town or any other places from the actual Pokemon series! That would be awesome! Please and Thank you!.Fieh FlyVersion: 1.11.0

Charming game, but has some flawsI’m a long term supporter for Pokemon mobile games, and this one was a gem at release. There have been several cool additions: more levels, quick bug fixes, and a charming cutesy UI to attract fans of all ages... there is a current bug which renders the game playable but aggravating; check it out dev team (if this game still has a dev team). Has to do with whenever a puzzle trys to start (normally when the app has been running for more than one puzzle). Would love to see this fixed soon in response to my own and other players’ continual enjoyment..Liam OliveVersion: 1.13.0

Great game!Constant challenges and variety of areas keeps things interesting!.@poke1Version: 1.10.0

Too many crashesToo many crashes to be higher ranked.Angelfury76Version: 1.13.0

Error almost every 2-3 stagesAside from all the constant error messages and restarting over 50 times this game in a day’s playing. This game needs a lot of content improvements, the variety of Pokémon you need to train, repetitiveness in every pokemon game, impossibilities to caught the Pokémon in expert stages...etc. I spent 10 dollars on this, but this game not that worth it in my opinion..Dr AYMVersion: 1.13.0

Crashing constantlyI love to play this game, but every few minutes I get a pop up saying the app will ‘quit’ in 5 seconds, along with several links..21falloutsatthediscoVersion: 1.13.0

CrashesFrequent crash which happens pretty much every time i play. Very frustrating especially when consumable were deducted.TerryjyoVersion: 1.13.0

Super!!Super cute game! Loved it on 3ds im glad it came out on mobile!! My only complaint is that the music doesn't seem to work? I checked the settings in game and it says the music is "on" but no music yet the sound effects work just fine? Idk if its my phone or a bug?.SjowsuqonuqksowjdVersion: 1.13.0

Love this game it’s my childhood frOn ds.Sam_223Version: 1.14.0

CrashesThe game crashes way too much, but otherwise it’s fun..Cup88Version: 1.13.0

Please add more pokemonI know I heard you guys don’t want to add more Pokémon, but think about it., I’m pretty sure myself and so many other people would love to see more Pokemon added. Can we please get this.YT: Adriang1224Version: 1.14.0

Please change catch rateVery good game! But please change the “catch rate” Practically IMPOSSIBLE to catch sylevon and ghastly….. Overall, the game is really good!.Luke Belle LuVersion: 1.14.0

Très bon jeuC'est un très bon jeu stratégique qui nous fait jouer à Pokémon d'une autre façon, sans oublier la base évidemment..Ericgall23Version: 1.14.0

AwesomeI love this game so much and it hardly ever crashes or lags! It’s the perfect matching game that I could imagine 😊.Greyw4veVersion: 1.14.0

Favourite gameThis game reminds me so much of yo Kai watch wibble wobble I love this game so much ❤️.PrileygameingYTVersion: 1.14.0

Good but crashesIt’s great and can you pls update with Galar region and crashes to much but other then that it’s great!.Hello sunny boiVersion: 1.14.0

Add some galar Pokémon plsWe need some galar Pokémon so we can have more fun!.TreyGaming14Version: 1.13.0

Shop effects are way too expensiveHaving expensive effects isn’t terrible imo but when they don’t actually trigger in the match and you still lose coins its a problem, especially when you use a jewel for the upgrades and just waste a jewel.Rii.toVersion: 1.14.0

Love it but crashing a lot latelyGame has been crashing a lot lately, can you please look into it?? I love this game!!!.FecaldasVersion: 1.13.0

Great game but crashes a lotTitle. I love the gameplay but thankfully it boots up fast since it crashes so much..Letter W's ArseflapVersion: 1.13.0

Crashes too muchGreat game but crashes way too much.EhhdjfurjshruejisjfkdjVersion: 1.13.0

Crashes oftenFun game but crashes all the time.RGreulich88Version: 1.13.0

I am going to go crazyIt keep crashing every time I try to play it.PissedlegoloverVersion: 1.13.0

Crashing a lotLove playing this game but it has been crashing a lot lately which makes it not as fun to play. i hope the developers fix this soon..Mudkip :3Version: 1.13.0

It’s fun, butIt crashes to much.M1dnifht678Version: 1.13.0

Crashes oftenReally fun and quick to play. It’s annoying that it crashes intermittently often especially when your optimizing your Pokémon belt or swapping completely. Please fix this, O don’t even know how it passed compliance with this bug. Game functions fine aside from this stability issue and I’m on a fairly new iPhone with latest OS..Nici66Version: 1.13.0

Crashes too oftenFun game, but crashes way too often for five stars..Injured_SouldureVersion: 1.13.0

Game crashingThis is extremely fun to play, but it crashes so often which makes it less enjoyable. I hope this issue gets resolved soon..Zacc VVersion: 1.13.0

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Pokémon Shuffle Mobile Negative Reviews

Great game but unfair to mobile playersNow the game itself is amazing, having a " jewel " like experience with Pokémon, but the worst part about this game is the unfairness to mobile players setting the game at a complete left turn when you compare the 3ds version and the mobile version. For example Pokémon shuffle has a certain currency called jewels and these jewels are used to buy more hearts and coins. In the first boss stage you get 1 jewel to buy more hearts or coins or 5 extra turns at the end of the round. Now in the mobile Version you literally only can get a total amount of two jewels the entire game. One in the beginning and one in the mission cards ( mission cards are certain challenges you optionally could beat for a reward ) while in the 3ds version you can get around 75 jewels just by reaching level 30, and also I would like to mention the fact that to play these stages you have to get hearts to play move up the stages, similar to energy where you would spend some to go on a task or mission, the game gives you 5 hearts in total and after you waste all your 5 measly hearts you wait hours and I'm not kidding literally hours to get back those 5 little hearts to reach up to stages that are 600+ , are you kidding me?! I have to wait hours to move up a tiny bit up the levels. Honestly the game is good overall but the creators of this app ( Genius sonority) took a dump on mobile players and gave them an unfair advantage for not playing this on a ds..Castillo,charlieVersion: 1.10.0

Fix a feature*Now, disregarding the major cash grab in this game or the difficulty curve that takes luck and/or event Pokémon giveaways to progress past, the fact that DS players get more free jewels and spend 1000 less coins per great ball, I still play on mobile simply because of the convinence. And I know they’ve rationalized it by calling it hard mode, (which, no.) But what really strikes me the wrong way is the catch rates being hidden. Anytime you have a 10% or less catch rate of getting a Pokémon, the number is replaces with an ‘?’ instead of the percentage. Now, keep in mind when you use a great ball, the percent doubles so you can normally figure out where it landed anyway, but it’s almost like they want players to use great balls on Pokémon that may still have a ‘?’, when they’re new. It’s like saying “we don’t want you to know not to waste your coins”. It’s not a feature on DS and it feels condescending and shameful honestly.... I really hope they patch it out soon, but it’s been in since the beginning so I’m not sure it’ll go anywhere. Overall though, it is a very fun game that holds up to the “catch ‘em all” theme of the games in a whole new way..ToastedSyrupVersion: 1.13.0

No in love anymoreEdit: After a very long time since my initial review the game has taken a shift. The game is amazing when you start but after a while everything gets difficult if you’re free to play player. The Special Stages are really difficult and let’s say out of a miracle you beat the stage, that still means you gotta take a small percentage to catch the pokemon. There are times where i have spent all my coins on enhancements JUST to beat the stage and then fail the capture. Is discouraging how difficult these stages get, especially considering you NEED these difficult to get pokemon to proceed on the Main Stages (for abilities) after a while i just gave up. The game is fun and can get addicting but beware, the deeper you go, the harder it gets. I LOVE THIS GAME SO MUCH. It gets a hard once you have progressed in he main stages but it is very addicting and fun. I constantly check the game to make sure the hearts have replenished so i can play. The update has made the game EVEN better with the ability to make friends without the need of Facebook. And the constant gifts everytime to log in is just amazing. Great job!.GNM1v1Version: 1.13.0

Another Predatory Mobile GameIt’s another tile-matching game, with Pokemon. I bet this is a great game on the 3ds, but the mobile version is what you’d expect, heaving with micro transactions and designed expressly to give you a bad time until you buy some. I don’t mind spending on a game I’m enjoying, but they steeply ramp up the cost on you. Each time I’ve bought jewels I return to the store to find I need to pay several bucks MORE for several LESS jewels. That’s unacceptable to me. How high does that keep going? It’s not enough I want to give you money, I have to give you MORE money the longer I want to support your game, at diminishing returns even? Are you TRYING to drive paying players away from the store? Mobile games are already super predatory and purposely sell you a negative experience to get you to pay to avoid tacked-on pain. Wish, wish, wish we could just buy games in their pure, intended forms on mobile. This was fun enough for 200 levels, but gotta uninstall. There are thousands of other tile-match games out there. Edit: I was so cross with the shop I forgot to mention, playing on an iPhone SE, do not have issues on other games, this app crashes consistently twice an hour or more when you enter rounds, have never seen a professional app fatally crash so often..A Pony IslanderVersion: 1.13.0

DisappointedI downloaded this mobile app, thinking it would be a lot like the official pokemon DS game, but unfortunately it isn’t. It’s based on the downloadable app with in game purchases. Anyways, when I started up the app, it said I could transfer data with a Nintendo ID instead of having to play from a new game. Overjoyed, since I’ve been very far on the pokemon shuffle app download, for the 3Ds, I began looking for all the codes from the 3Ds app version, only to quickly learn that data from the 3Ds app is not transferable to the mobile app, for reasons unknown. One would assume that since both games are/can connected to wifi, this would be possible. Is is a huge disappointment and I decided I would rather delete this mobile app then have to start over years of pokemon collecting, all over again. If the mobile app creators are reading this, PLEASE PLEASE PLEASE CORRECT THIS!.Uber user RVersion: 1.13.0

Fun, but genuinely pay to playSo, I love Pokemon and I’ve been gaming since the 90’s. A lot of people like to throw around the phrase “pay to play” when it’s usually just pay to win. However, this game has genuinely earned the moniker of pay to play. Firstly the heart system is very flawed. 30 minutes of real life time to play one mission. Whether you succeed or fail, the heart will be used. So you either stop playing the game or fork over some cash to keep playing. Then let’s move onto the way you catch Pokemon. Whether you catch the Pokemon or not, the heart will still be used. You either suffer with a less than 10% chance to catch the Pokemon or spend coins on a better ball, “don’t have coins? Great, you can buy them with money.” Overall I’m very disappointed to see a childhood staple of mine become this money hungry like this isn’t one of the biggest IPs of all time..Gentle_GrizzlyVersion: 1.14.0

Fun, but VERY limitedI’ve been playing this game off and on for a few years now, and every time I come back to it, I remember why I quit playing almost immediately. Game play is super fun and addicting, and although the devs remind you upfront you can play this game without spending money, you basically have to spend money if you want to binge play this game. Unless you’re okay with playing 5 rounds every 2.5 hours, then you’re only real bet is to spend some cash. I think it’s kind of ridiculous that they don’t have the same formula for lives as every other matching game that if you complete the level successfully, you don’t lose a life, but whatever. I’ll probably quit playing again after another day or so and delete it for a few months like usual. 🤣🙄.Jagon91Version: 1.13.0

HelpLet me get this straight. I truly enjoy this game. It is fun, good to play on the go, and honestly, who dosent like pokemon? Or, at least i did like it. I had it on an old ipod before. Eventually, my ipod broke. And i really liked it so i went to get it on my iphone. Every time i attempt to log in, it says please accept the terms of service. I click ok. It brings up a white screen for 2 seconds, and then says, “A communication error has occured”. Every. Single. Time. I think it is because i can not easily go on to websites. Developer, if u could paste the website link on to me review, that would be great. Or maybe its my phone model. I have an iPhone 5s with the latest IOS updated. Please, let me play what i know is a great game. If u help me, i will change my review to five stars, promise. Thank u for ur time.Jimmy McFallonVersion: 1.13.0

Mission glitches have played me into cornerMy daughter plays this game and wanted me to download and play, too. I thought it was a cute game to play one or two minutes at a time so the slow hearts didn't really bother me. However, I have gotten to a point where I need a particular Pokémon to beat a level. I can only get this Pokémon as a reward through a Mission card (or to beat the level I need it for and move past it to a higher level). I played a mission for several days trying to balance fulfilling the mission requirements without beating the round too quickly. I finally accomplished the mission and the game didn't count it. Basically, I can't move on, so I'm done with the game. Sad..HgraberVersion: 1.10.0

Not enough lives and keeps crashingThis game is fun. I’m enjoying it so far. HOWEVER, you get a max 5 lives and then you lose them in like 5 minutes. Means you can only battle 5 times. Hearts (lives) take 30 minutes to refill. So honestly I only get 5 minutes of play. I just clicked on a free play (as many games as you can play) for 15 minutes but I definitely did not get 15 min AND my game crashed 4 times in that time. Requires lots of money to play if you want to use all the features. I don’t understand this because the Pokemon co makes millions upon millions of dollars from users across all the game systems/games. The game keeps crashing. It crashes anywhere between 3-4 times while playing for just a few minutes. I’m not sure I’m going to keep playing unless they fix the crash issue and make the lives fill faster or just let you have more lives. I WOULD’T recommend this game at the moment if you’re looking for a game to pass the time. Can’t reiterate enough that I can only play for about 5 minutes right now. Please fix these issues. Thanks.Katep30Version: 1.13.0

Constant crashes on iPhone after 1 battlePokémon shuffle is a fun game no doubt. The issue lies in the fact it crashes after playing one mission or “battling” one Pokémon. An error screen pops up saying quitting after ten seconds. I’m not sure if it’s only on iPhone but I’ve been playing this game for years, it’s always the same. After one battle, the game crashes. It is fun, but dang, you think they’d fix the crashes after at least two-three years. My phone is always updated, I’ve done everything in my end to trouble shoot including emailing about the issue multiple times with no response..Alchemist1886Version: 1.13.0

CrashesI loved this game. Played it all the time on 3DS. Now all it does is crash way too much. Please fix..Jodo KastVersion: 1.13.0

Constant crashesTerrible stability, iPhone 11 newest iOS. Pop up that says game will crash in 5 seconds constantly. It’s fun otherwise. But unplayable currently..Game memeVersion: 1.13.0

Fix Your Crashing GameI haven’t had this issue with other games. Just this one. Fix your game, it crashes constantly..AryaDollVersion: 1.13.0

LOVE this game, too many crashesFirst of all, I want to say how much I love this game. I played it on the 3DS first, now on iOS. It’s great. So much fun. However, the game crashes at least one time every time I play. This is a pain, and I feel like it’s such a significant issue that it should have been fixed by now. The game has been out on iOS for a while. So the fact that it hasn’t been fixed just shows that it isn’t getting enough attention. I hope it gets fixed soon, so I can change this to a 5-star review!.CatOnWheelzVersion: 1.13.0

It was a good gameNow crashes all the time! Don’t waste yout time.PvzitooVersion: 1.13.0

Capture rate are a lieGame is rigged! When you almoooost beat a stage.... maybe one move left to win , the game makes sure to stop your combo and ask for real world money. It’s a swell game up until level 200 then it's all about re-attemptingg impossible stages without throwing down real money. When you think you caught one at 93% it jumps out and it's over without money . The capture rates are abysmal and infuriating so I recommend skipping this game completely.RobshottVersion: 1.14.0

Lost my dataGame crashes and my data is corrupted. Spent all my time to make it far in this game only to lose it all. Very disappointed and I don’t even think we can get it restored. Fix your game, this is not acceptable….ZsaavVersion: 1.14.0

Crashes as FkLike the topic.9805458Version: 1.13.0

Crashes and losing jewelsIf the game crashes when you’ve spent a jewel, the jewel is lost and customer service will blame your phone for the crash. Don’t spend money on jewels. Sucks because other wise I enjoy this game a lot..Greg613Version: 1.13.0

Game data corruptedAfter spending 100s of hours on this game, my data suddenly corrupted. I am unable to retrieve it and lost everything. (Additionally, the game crashes frequently).SeamopsVersion: 1.13.0

Game keeps crashingGame keeps crashing.NovapawVersion: 1.13.0

Game deadThis games is dead. They dont plan on fixing game crashing at all. The phone i was using got broken so i migrated to different phone and all my jewels are gone. They cant do anything but say thank you for playing pokemon. Thanks im done.Kyleqwe12Version: 1.13.0

Not being maintained anymoreThis app crashes and is no longer as stable as it once was. I don’t think the developers are still around. It’s too bad, because there are new Pokémon to add..Mama__bVersion: 1.13.0

Nope.It’s good and it’s bad. 👎 like at stage 100 and something, all the weak Pokémon Are so hard to beat. Like, I can’t even beat a skiddo, it’s so fricking hard to beat, I’ve tried 10 times and I can’t beat it..Ohh😂Version: 1.13.0

Crashes after every gameAn entertaining, simple game that crashes every couple rounds or so. Pretty embarrassing that a massive IP like Pokémon can't make a simple iOS app that doesn't consistently crash like this..K2B2HVersion: 1.13.0

Garbage gameFine for casual players, but if you want to do anything they want you to buy gems otherwise almost unplayable. Only few Pokémon are worth enough to keep and will help you clear stages, 99% are absolutely useless.420yoloswagmlgnoscopeVersion: 1.13.0

Constant CrashesFun little puzzle game but it is constantly crashing and having errors..Chelsofthesea05Version: 1.13.0

This is trashCrashes every 20 seconds.21_star_kidVersion: 1.13.0

Crashing continuouslySuper fun game but ever since I upgraded my phone from an older iPhone to iPhone 11 it has been crashing multiple times a day, even if it’s the only program open on my phone.JohnnywvwvVersion: 1.13.0

Such potentialA lot of fun, would probably even spend a bit on it if it didn’t crash after every other round..SarrienVersion: 1.13.0

🤦🏻‍♂️The games fun until you get to the expert levels and you only have a minute to beat it like not enough time. Also too main levels are impossible to beat sometimes but other times it’s just boring because you try and catch Pokémon but they don’t catch.Papiroche18Version: 1.13.0

Segfaults everywhereFun game but SegFaults on the UI all the time. This game has clearly been abandoned. Will play it, but I would suggest against spending any money on it..Skb123456789Version: 1.13.0

GarbageNowadays this game is too p2w man. the old DS version was at least POSSIBLE without paying, but this version of shuffle is just a money grabber. this is the problem with every free mobile game I play. adults who are content creators would be able to purchase jewels to use in the game, but little kids who want to play without paying will have to sit there and either 1. grind everyday or 2. steal their mom's credit card this game is ruined..Irony is irrelevantVersion: 1.13.0

App crashes!!Good game to kill time, but App CRASHES!! Please FIX!!.K-LoVersion: 1.13.0

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