Citizen: Safety & Live Video Negative Reviews
You need to pay for everythingI've had this app for a couple of years now, and I really enjoyed it previously. Unfortunately, every single time I open this app now, I'm bombarded with subscription notices. If you are not paying for this app, you can't really get access to much of anything. Some alerts are free, but many alerts require a paid subscription to even see what the incident is. On the incidents which are free, if you listen or watch any of the videos some stop midway and tell you that you cannot finish the recording unless you upgrade your subscription. What's the point of having a "free app," if I then have to pay to find out what the incident is? I might as well not have the app! Other problems with the application is the false alerts and unmonitored comments. The comments most of the time are rude; which often range between blaming the homeless or victims in incidences. There's no monitoring comments... beside the "don't be rude" warning you get when opening the chat box. There's a number of alerts that come through that aren't verified. Verified alerts are part of the subscription, so you very likely will get false alerts. This app relies heavily on its users as it's sources, yet turns around and makes you pay for the content they aren't paying for themselves. For a free application that was meant to let citizens know of major incidents happening around them for their safety, it sure feels like they have prioritized their own pockets before the users..BrobrobrostopitnowVersion: 0.1146.0
If I could give it no stars i would!!I've had this app for over a year now, and I really enjoyed it previously. Unfortunately, every single time open this app now, I'm bombarded with subscription notices. If you are not paying for this app, you can't really get access to much of anything. Some alerts are free, but many alerts require a paid subscription to even see what the incident is. On the incidents which are free, if you listen or watch any of the videos some stop midway and tell you that you cannot finish the recording unless you upgrade your subscription. What's the point of having a "free app," if I then have to pay to find out what the incident is? I might as well not have the app! Other problems with the application is the false alerts and unmonitored comments. The comments most of the time are rude; which often range between blaming the homeless or victims in incidences. There's no monitoring comments... beside the "don't be rude" warning you get when opening the chat box. There's a number of alerts that come through that aren't verified. Verified alerts are part of the subscription, so you very likely will get false alerts. This app relies heavily on its users as it's sources, yet turns around and makes you pay for the content they aren't paving for themselves.
For a free application that was meant to let citizens know of major incidents happening around them for their safety, it sure feels like they have prioritized their own pockets before the users..Kalculated_KillsVersion: 0.1225.0
Important information, barred by pay.Citizen used to be a good app for when you wanted to see what was happening around you. Now, you can’t go two seconds in the app without being blasted with advertisements on upgrading to their monthly subscription. If this was something that didn’t limit half of the app’s functionality and completely contradict the app’s purpose, then it would be fine. However, in order to so much as view some incidents, you’re required to upgrade. In order to get verified and trustworthy information reliably, you need to pay. For something as simple as listening to the audio of a call, you need to cough up a monthly fee. Another major issue this app has is the integrity of its user-submitted incidents. This app heavily relies on its users as the sources of information for incidents and sees little to no moderation on what is posted sometimes. Often, there are completely false reports of incidents that get displayed on the map. All of this can be avoided, of course, if you throw your money at them.
For an app who’s purpose was to inform people in a community about dangers around them so that they could better prepare themselves for an area they were going to, or just to be aware of their surroundings more, it’s taken a mighty fall from grace. I cannot say in good confidence that this app serves its purpose on a barebones level.
If you’re going to charge users monthly to have any use out of your app, make the app itself cost money, not the services included..Citizen_sucksVersion: 0.1168.0
You have to pay to use app nowI've had this app for over a year now, and I really enjoyed it previously. Unfortunately, every single time open this app now, I'm bombarded with subscription notices. If you are not paying for this app, you can't really get access to much of anything. Some alerts are free, but many alerts require a paid subscription to even see what the incident is. On the incidents which are free, if you listen or watch any of the videos some stop midway and tell you that you cannot finish the recording unless you upgrade your subscription. What's the point of having a "free app," if I then have to pay to find out what the incident is? I might as well not have the app! Other problems with the application is the false alerts and unmonitored comments. The comments most of the time are rude; which often range between blaming the homeless or victims in incidences. There's no monitoring comments... beside the "don't be rude" warning you get when opening the chat box. There's a number of alerts that come through that aren't verified. Verified alerts are part of the subscription, so you very likely will get false alerts. This app relies heavily on its users as it's sources, yet turns around and makes you pay for the content they aren't paving for themselves. For a free application that was meant to let citizens know of major incidents happening around them for their safety, it sure feels like they have prioritized their own pockets before the users..Kanesbuggin78Version: 0.1135.0
Less useful than it should beI liked that if I heard sirens I could open up the app to see what was going on. However, recently the app has been updated to basically reduce the amount of local information that’s brought to users. Before the update, I could scroll through a long list of incidents in the area and see dozens of dots throughout my community. Now I only see a handful of incidents in my local area. There is a long list of trending incidents such as… a mudslide in Beverly Hills? An incident in the Bronx? Both of which are several hundred miles away from me?? I don’t understand why the list of “trending incidents” from cities that aren’t even remotely close to my own is longer than the list of incidents in my own city, or why I can even see those incidents in the first place. If I was connected to people who live in those cities, maybe that would make sense, but I don’t really care about a two-vehicle collision that happened on an interstate in Chicago. If it’s significant enough, I’ll see it in the news.
If they change the app back to the way it was, it would be really helpful if there was a way to sort the list of incidents, such as by most recent or by proximity. The list of incidents didn’t seem to be in any particular order and you’d have to comb through them to find what was happening in the last few minutes versus incidents that occurred several hours ago..RiversandrhoadesVersion: 0.1121.1
Moderation and UI of CommentsTo begin with, I use citizen in the LA region, this is a nice app to have on hand just cause theres helpful reference of alerts in my area. Great examples would be of Covid alerts and other Major Event alerts. First problem that comes up is constant and inconsistent changes to parts of the app. Layouts will be different (sometimes from alert to a different alert) and glitchy. I dont mind redesigns, but why is glitchy and different each time in small shorts-pans. I rather the app gets no changes for a while and comes out with a less buggy update. Second of is user to user interaction, why have replies if there is no way to revisit quickly to see if someones reply. Furthermore, the comments section itself are very buggy. And now lastly, the lack of moderation, blatantly bigoted, racist, homophobic, hateful rhetoric and other harmful comments are made constantly on it. And it flies. Its hard to continually keep reporting comments if theres so many, and the UI constantly bugs out. (To Note: I have an iPhone 14 with the latest IOS and most current update of the Citizen app) I want citizen to be aware of the type of audience they’re attracting and to take time into their app as a whole. Please invest more into the programming staff and make this app better. Right now as it stands, not much is keeping me here. And it’s unfortunate because it has potential..UGHhhhhhhhhhSTOPVersion: 0.1127.0
Way too many irrelevant notifications and racists trolls.The premise of this app is great, however, I honestly have to mute it’s notifications because I get too many, and majority of which don’t pertain to my own, nor the safety of those around me. I really DO NOT care about someone’s dog that went ran away 3.5 miles away from me when I live in a very urban area. Or a car accident with minor injuries several miles away. At one point, I became so dismissive with the notifications that there was actually a serious incident that happened near me, that I didn’t know about because I figured it was just a notification of some couple arguing on the other side of town again. Think the boy who cried wolf. That’s what this app’s notifications are giving without relevant notification filtering.
I also live in Chicago, so any time there’s any crime — no matter how small —MAGA-nation and the other racist trolls flood the comments with unrelated and unprovoked vulgarities about the (black) mayor and (black) state attorney, along with blatant profanity regarding the race/socio-economic status of the undescribed/unidentified suspected perpetrator(s) that on ANY other app would get them permanently banned; Yet on this one no action is taken.
It’s hard enough hearing about all the alleged crime going on around you, but to then have to read comments of other ‘citizens’ that somehow fit within Citizen’s “Community Guidelines” that are plain-text racial slurs, unrelated, untrue, uncalled-for, and seemingly unmoderated? The app is not worth it; it does more harm than good..BrogurtxVersion: 0.1082.0
Desensitizing, irrelevant, sensationalist notificationsIt used to be great, warning about the things happening in my close proximity, raising awareness and potentially stopping me from walking into a shootout (it did so once!). Now it's just another sensationalist news app, notifying about the accidents several miles away from me. Living in NYC I totally don't care what's happening in a borough literally 2 hours away, where less sensational but more relevant events are happening just around the corner. And that's specifically with their “Only Major Events” setting on. This has completely killed the purpose of this app, which was meant to bring awareness to what was going on in your neighborhood, but it now instead desensitizes to any news altogether, having become another bait’n’click app with noisy notifications.
UPADTE: Covis made it even worse. Now I get at least three notifications every day: one with stats, the other one with stats, and the third one asking to join everyone to clap at 7PM. These are not major alerts, which I explicitly requested in the app! I want to know when restrictions change, when things get severe in my location, if a visit is overload, when local authorities start testing for antibodies, but don't send me invitations to clap or bare stats...
UPDATE: that's it, removing this app. Living in NYC I just got a "Magic moment" notification for what was a person Savin another in *LA*. Meanwhile there were shots fire nearby 2h ago and I didn't receive any notification at all. This app is beyond ridiculous now..CromkiVersion: 0.986.0
Your safety isn’t free!I’ve had this app for a while, even convinced many others to download it for themselves. It used to be worth it. Slowly they’ve added more and more “subscription” features but at the beginning they didn’t affect the free and standard safety features of the app. It used to be a separate section, but now the “subscription” has taken over the whole thing. I still get notifications of reported incidents nearby but beyond that notification on my lock screen, I won’t ever find the report again. When I search my area for it, the only incidents that come up are from prior weeks or months and you need the subscription to even view them. I’m not even looking for the weeks old incidents anyhow, let alone want to pay for them. As a single female in a big city, this app used to help me and make me feel safe. Now it’s pointless and doesn’t help me at all. I can’t look up recent incidents in my area without having to pay for my own public safety, and it makes me less inclined to help out others in my area if something is happening nearby. If you want to have a subscription section, go for it, but don’t let it affect the whole interface of the app. Keep them separate. Make your money or lose your users and integrity? Which one holds more value to you?.Sammijo1127Version: 0.1191.0
Dangerous and not to be trustedI just installed this app about 30 mins ago and was immediately confronted with subscribing to Citizen’s premium service. It was then suggested that I allow access to my contacts so that I could add my Emergency contacts, which meant I would be sending invites to join Citizen to each contact I would add (given they do not already use Citizen). Last but not least, I was warned that I need to enable & allow the app to always allow access to my phone’s location. I then decided to look around and saw that there was no notification
fence to limit a certain area of interest, for example 1.4 mile radius. I closed the app & when I later opened it, I was again met with being asked to subscribe to the premium service. It was then I did a web search on the legitimacy of this app & though this app is legitimate, it is not officially supported by official sources & notifications are driven by employees of Citizen listening & combing through police scanners, as well as crowd-sourced. This is troubling for me b/c without official support, there is a potential for false alerts b/c of the lack of oversight (verification) which in turn is extremely dangerous in today’s society. I will not be using this app for this reason in addition to the constant push for the premium service. Until this app is officially supported I cannot recommend this app..AgilisOneVersion: 0.1110.0
Alert Radius Does Not WorkI’ve used Citizen for probably five years now. But as they continue to push on ways to get paid, they have neglected core functionality. Specifically, there is a setting to dictate the radius of which you expect to be notified of activities/crime. Mine is set to 2.5 miles. As in, alert me to any activity 2.5 miles or closer. This simply does not work. I live in the greater Los Angeles area, and I get notifications from all over. Of course I feel awful about the barricaded suspect shooting at police, or the missing dogs, or the elderly person gone missing three days ago. But when it’s 20 or 25 miles away, where I can not help, nor am I impacted directly, these alerts do nothing other than stress me out. They put a pay wall around this notification setting. And seemingly while doing so, they broke its functionality. I try to slide it up or down, am told I need to get premium, and it resets back to 2.5 miles. If only it respected the 2.5 miles I would be all set, but instead I’m hearing about a crimes two hours away. I still use the app, but I turned off all notifications. I don’t need my Apple Watch going off every 10 minutes for incidents that simply are not relevant to my area or my family. I emailed their support and received no response. Unfortunate..JGN1981Version: 0.1179.0
Who cares if we die…right?As a security officer who’s always getting notifications of gunman literally a blocks away, I hate that I can’t hear the police say the description of the shooter/ gun flasher because there’s a report a half city block from me that he’s on the loose targeting security officers…idk what he looks like because you request us to pay for something that really shouldn’t require payment. Do you need to pay to scroll the news? No you don’t. Do I have to pay a police officer to tell me the description of a criminal? No I don’t because they’re providing a public service and aren’t greedy. They actually want to help. So instead of making us pay for this, actually create something that you can make money off of because at this point you’re just saving the rich who can afford this which is probably 20% of your downloads and 60% of your revenue. Making it free will help/ save people. What am I going to do with hearing only 3 seconds of the dispatch recording huh? That’s enough time to say “suspect” and that’s it. Get off your high horse, realize you won’t be able to sell this app ever because you don’t want to help people you just want to tease them for money. But whatever, right? Who cares if this gunman comes to kill me, right? You’re obviously on the line between supporting people and criminals..Jsnaow zifmldwvahaVersion: 0.1164.0
Not accurate, have to pay.I downloaded this app months ago and barely used it. I’ve worked in public safety and love to keep up with what’s going on in my area so thought I give it a try. I’ve had police scanner apps and others including my personal favorite, Pulse Point. Well the other day I got a Citizen notification for a traffic Crash 1.5miles away. So I naturally go on pulse point to listen to the local FD. Pulse point allows you to see in real time what calls FDA are on and even listen to the scanner feeds. To my believe there wasn’t any reported accident! Hmm strange but didn’t think anything of it. Well now the last few days I’ve been getting accident notifications however I’m unable to verify it on Pulse point. Nothing! So either Citizen app are creating false reports to keep me engaged on the app or there’s a serious flaw in the app. Which gets me into the next flaw. You have to pay a ridiculous amount a month to “feel safe” with this app even tho it’s not accurate. Like others have said you’re better off looking on social media or having the ring app. Note pulse point is only for FDs so it doesn’t have police info but it was the app I used to fact check Citizens app. So if your still looking for a app that shows police activity you’ll need to keep searching because citizens app is not it..Abarbaro04Version: 0.1144.0
Do not download this app. It’s a dumpster fire that only gets worse.I had this app months ago when they didn’t have a premium service and it was nice to see what sort of things were happening in the are but they would frequently alert me that “*my wife* had been in extreme proximity to a (shooting, car crash, etc…)” which was all a marketing ploy to try get me to open the app and look through the ads they’d serve so they could get paid. They essentially would fabricate a near personal crisis for users to get them to use the app. How horrid, disgusting, inhumane and most of all— manipulative.
I recently downloaded to see if I could figure out some info on a recent collision at a crossroads near my work and any sort of relevant info is locked behind a paywall with misleading information and false incidents posted frequently to try to get you to upgrade to the full premium service.
They don’t care about public safety, information, or their customers. All they want is a quick buck in any dirty way they can get it. Don’t support the low life devs who designed this it’s an awful glimpse in how people use technology and information to exploit others emotionally and financially. What a scam. Google some news in your area if you need reliable, trustworthy and free information that won’t rob you of your self respect..KRATOSxinvictusVersion: 0.1144.0
Registered s*x offenders is free on the internetThis app literally will alert me everyday that there’s registered sex offenders in my area, but then won’t let me view it because I have to pay for it. Lol that information is literally free on the government website. I just went and found all of their information through there for free. Also, sometimes, less knowledge is better. My neighborhood is fairly quiet and I’ve typically felt safe my entire life growing up in it, but the whole sex offender thing is crazyyy. It’s like you’re giving me things to be scared about. Also I came here after just opening the app to yet another update to find that I have to pay for even MORE stuff. Have to pay to alert and get first responders - when I can just call 911 FOR FREE. I have to pay to notify people in my area of an incident. I have to pay for whatever “agents standing by” is. I have to pay to activate missing persons search. I have to pay to activate missing pet search. Also if these are “former agents” working for citizen, shouldn’t that be a free service? Isnt it a public service? LOL. I can literally find out more information for free using the internet. I’ve had this app for years and people always tell me that this app is just a fear mongering app because of the amount of unfounded and false reports it produces. I’ll be driving home and there’s like a million yellow circles around me. Since I have to pay for absolutely everything, and I’m literally a poor grad student, I’ll just be deleting this app. It was useful and I liked knowing what was happening around me, but I refuse to pay for information.
NOW I HAVE TO PAY TO SEE CRIME REPORT DATA???.HeyitsemilyxxVersion: 0.1171.0
Great App Lost to GreedDownloaded this app after hearing about it on another app. It’s incredibly useful in terms of being in the know for safety. I live alone and spend a lot of time outside walking my dog. In more than one occasion, this app has allowed me to see that there is an incident nearby and for me to adjust my route. Within the last couple of months, it’s slowly gained more and more paywall blocks. Before, paying would give you access to a safety feature to speak with an agent in real time to report an unsafe situation. The occasional pop up about this service when opening the app was whatever. Now I’m finding more and more incidents that I’m unable to view unless I pay, defeating the purpose of the app and significantly reducing the safety effectiveness of the app. I don’t mind having to pay extra to for extra features like registered offenders because that’s not what I use this app for, but the constant notifications about offenders living near me, while blurring the pic unless I pay to reveal is again unnecessarily greedy. It’s appalling for an app with the primary focus of safety to push paywalls so heavily when they don’t even have any type of moderation in the comments. Ppl are laughing and celebrating deaths in the comments of incidents and there’s no ability to report. I’m going to continue to use this app for now, despite being disappointed in the direction they are going. At a bare minimum it still provides info of some activity near me, even if I can no longer receive details on the activity. I hope they reverse some of their decisions. If they continue to move in the direction of pushing paywalls, then I’ll reduce my rating and find a new app to stay informed from. A great example of how greed ruins an app..Ketsueki RavenVersion: 0.1163.1
Text messages alerts from users who are also on this is an appI’ve recently installed this app on my phone and I’ve added some of my contacts who currently uses the citizen app. The issue I’m having is whenever those contacts text me I have absolutely no way to know that they text me unless I physically unlock my phone and check my text messages. There are absolutely no alerts at all to prompt me to check my phone whenever I receive a text message. I’ve contacted tech-support after trying everything within the app and on my phone to troubleshoot this issue myself. It is taking them over 12 days to simply answer my question as to why this is happening. Meanwhile, this has been happening for months now since installing this app on my phone and it is becoming a major inconvenience.
I will give them a few days and if nothing has been resolved I will be deleting the app, contacting everyone whom I’ve added and shared this app with to let them know that I’m no longer using it. I could also go on and on about the types of notifications that I am receiving in conjunction to the area where I live and the privacy concerns. It’s just not worth the headache in my opinion, but this would make this review too long and the information contained within may not be red because it is so long..Nu MuhVersion: 0.1030.0
Totally useless app with extremely confusing UII loved this app a couple of years ago, but somehow it got deleted from my phone. this morning, I hear about 20 firetrucks and police cars driving by my house saw, something big is going on. The sirens continue for minutes and I think to myself “let me jump on Citizen and see what’s happening“ – it takes me 10 minutes to get back to the app, with lots of requests to pay for things along the way. I signed up for a free trial because, why not. I get to the main screen, and there are literally no incidents logged at all, there’s like two things that happened yesterday. I live in San Francisco, it’s not some quiet town, where maybe nothing happens. i’m thinking I’m on the wrong screen and clicking around trying to find something that might show me real time things happening, and all I’m seeing our ads to sign up for this family protection plan but it’s not what I’m looking for, I am literally just trying to see if anyone has any information about the 20 firetrucks driving by my house. You would think that would be a big deal and Garner attention on this app. But no. Immediately deleted my trial and was so annoyed about the whole experience that I’m writing my first review for any app ever..Agammy113Version: 0.1200.0
InaccurateI've been a paying customer for a year or so, and the first disturbing thing you find out sooner or later is that they actually have a committee to decide whether a crime should go on the map or not. In other words, the reality the map represents is "moderated." They say they judge in terms of "public safety" criteria, but of course, the obvious thing to do is let the person who pays for the app decide what is important to his safety. For example, today a big protest shut down the freeway in Oakland I-880 northbound, a major artery, for several hours and already they've removed the event from the map. Normally events can remain on the maps for weeks and months but they decided to remove this one from the map within hours? That's too much "moderation." Unfortunately I can't find a substitute for this app, so even though what it offers is inaccurate, it might be better than nothing. They probably count on that. In my opinion, if they had proved trustworthy in straightforwardly providing an information service, they might really be worth twenty bucks a month, but as it is you're just paying for what they decide they want you to know. Sorry, that's not good enough..HBFinnVersion: 0.1187.0
Stoking fear across the countryThis apps single purpose is not to inform a person , but stoke fear in your community. And the single most disgusting aspect of this app is the continued “outing” of what it refers to as sex offenders. The list of registered sex offenders has proven to harm more people than help by listing people who are innocent, have incorrect information and defendants who were accused of something based on a falsehood but the courts, who are already crammed with cases, work to expedite every case without regards to innocence and force the accused to plead guilty. Numerous reports exist proving the harm it has created in making a list of individuals who have paid their time to society and it’s widely regarded as legislation that should be repealed. But this app could as easily list people who have murdered someone or who have recently been sentenced because of a road rage matter, qualities in a person that affect my family and friends more than if a person is on the Sex Offenders List. Or why don’t we start listing people who have significant debt. I’m sure many people using the app wouldn’t like to see that, but debtors use to have their own prison and debt was seen as a great public offense to the community. Come on Citizen app programmers: Be better people than this..JCDiehlVersion: 0.1204.0
Used to be the best app on the marketAs stated, this used to be the best app out there in terms of getting up to date news. But it’s been reduced to seeing limited information about what’s going on in my little neighborhood and quite frankly? I don’t care about what’s going on in my neighborhood. You used to be able to see alerts from all over the country, then you had to navigate an extra step to see news from neighborhoods you subscribed too. Then you couldn’t see anything from any neighborhood but your own unless you paid.
I downloaded Citizen years ago to keep tabs on what’s going in the larger city where I work every single day. The up to date news alerts came over sometimes faster than they’d come over on my friends police scanners. It was impressive. And I really didn’t mind paying for the quality they were once providing. However, even behind the paywall they make it IMPOSSIBLE to see the information I paid for and get alerts about it. I cancelled the subscription and now I’m deleting the app. There’s way better apps that deliver the exact same information in the exact same way that Citizen used too but I do hope they come to their senses and change things back one day..Dear.BrooklynVersion: 0.1144.0
Why are you trying to charge me for information I get free online?!I was recently going through the sexual offenders in my area and realized that I have to pay to see who they are! This is kind of ridiculous when I can go online and specifically find every single sex offender in my area, including a picture, and a description of their offenses. I used to really get a good use out of this app, especially having teens who like to go out and about, but now everything is about money and subscriptions and pop ups and blocking content for payment. It would make more sense to charge a small one time fee for access to at least most of the app. (Idea: maybe You can charge additionally for other conveniences on someone’s particular route etc. so you all can keep making “income” off of this app) It feels wrong to have to pay, when the local news catches most of this, & Especially when regarding SEXUAL OFFENDERS INFO! They are legally required to register and put on a public domain! How dare you make people pay to see something like this, that can avoid some real harm to kids in communities all over..Truly disgusted.Version: 0.1178.0
Issues w/no support getting resolveI signed up for this app over a year ago. Used it very often then all of a sudden, when trying to sign in , I kept receiving a message; retry over count. Tried a few more times, receiving same pop up message. Then received a message to try again in 24 hours. Waited until next evening, tried once again to sign in, same lock out. After 2 weeks of this issue, I emailed support. They told me to do same thing as previous pop up messages. Let them know, already had done exactly what had been suggested and had deleted app and downloaded again before contacting support so when they said to try deleting, had already tried. I decided to try it again, now that tech support was supposedly looking into my account and why this was occurring. Waiting 24 hours -48 hours and deleting app, then downloading again several times over a Month, NEVER heard from support again, I decided to rate & write this review. Such a shame to have a possible useful app tool But, what good is it, if you can’t get signed in and when asking Citizen Support to help correct/resolve bugs/issues and they don’t, well……..?!!😡.11CarolynVersion: 0.1053.0
Good for Staying Safe, but EVERYTHING is Locked Behind a Subscription.It’s a pretty good up to stay safe and become aware of nearby incidents in your area, unless you want to pay for a subscription. The app already bombards you with signing up for a subscription the minute you sign up, but if you want to use the app for free, it’s basically useless then. Anytime you want to use any of the features in the app, even the ones that are advertised to be “free”, the app will still try to get you to pay for a subscription. People shouldn’t have to pay so much for the bare minimum of features on this app to be safe and alert of incidents near them. Overall, Citizens definitely helps people stay safe and aware, and they offer a useful free chat tool where you can chat with a live human agent who can dispatch first responders (police, firefighters, EMS) to you when in danger. However, other than that feature, seeing the pinpoints of SO’s near you, and seeing the pinpoints of incident and what is exactly is happening, everything else is locked behind a subscription, so there is no use in using this app for free..DanteRocks123Version: 0.1205.0
Used to love this app…This app was extremely useful years ago but has become nothing but a money grab and it’s honestly kinda gross. They’ve added a map layer that shows you how many sex offenders are around you but you have to pay to see the photos and read the info for said offenders. Like at least support keeping women and children safe without a fee!! Tell me a man runs this app without telling me a man runs this app. You can’t listen to audio without paying. And I guess you can’t see videos either now unless you pay. Videos users are posting for free, mind you. The comments used to be helpful neighbors chiming in but no one takes the app serious anymore so now it’s more often than not just a bunch of sick humor and snarky sometimes vile replies (and I’m a girl with dead parents and hella dark humor about it so when I’m disgusted that’s saying something.) Citizen is losing quality all while features disappear for the poors. And it’s the poorer neighborhoods with the higher crime rates - people who can’t afford to pay can no longer be as informed to keep themselves safe. It’s really unfortunate and short-sighted. Or maybe it’s just pure greed..AmandaValentine978Version: 0.1149.0
Mass hysteria, fear-mongering, and racismI found this app to be useful at first to know what was happening in real time. In the end it hasn’t made me feel more safe, it makes me feel in danger all the time when likely it is the same amount of crime there always was. Unfortunately as the country is as it is, I find this app to be a place where people report ‘outside fires’ when it is just a Black family having a cookout, and surmise as to the race of criminals in ways that try to sound like they are in the know. It could be a full time job to delete coded (or not) racist comments from this app. Additionally it supports a kind of wild conjecturing about tragic events that does nothing but raise anxiety. Last night tragically a woman committed suicide within a few miles from our home. The crowd-sourced comments somehow escalated this deeply sad event to being a ‘woman fatally assaulted on a bridge’. How is this helping people? If people using the app see this and don’t check back they believe that someone is going around murdering women on bridges. It raises fear and mistrust of one another, raises anxiety (the comment section was filled with notes like ‘I have to move from this city’ etc) and it generally from what I’ve witnessed gives a platform to people spreading fear about communities that don’t look like their own and then troll others that don’t agree with them. I am wondering what the developers intended or if it has gotten out of control for them. I think the comment section should be heavily monitored or deleted. I think also there should be a review process for events. How on earth does a cookout get reported as an outside fire? I feel we are safer as a community without this app stoking fear and tension..HooraytodayVersion: 0.1020.0
Does the opposite of keeping us safe nowTo update my previous review: Are you all struggling financially ? Along w everything else now locked behind a paywall, now you can’t see all the incidents anymore unless you pay ? So there was a shooting a few blocks from me over the weekend and because it’s been more than 24 hours… I can’t see any of the information… as well as other recent incidents that happened locally. At this point you all are money grabbing SCAMMERS !! 0 stars if I could !!
Previous review:
Since moving to Chicago I have used this app and it was recommended to me so I could be aware of my surroundings and stay safe. All of a sudden after years of using this- everything on this app is a paid feature now. You can’t see any details without paying for it. There was a reported sex offender 1 block from me and a reported sexual assault but to see his picture it was a “paid feature”. Is that a joke? I thought the point of this app is safety. Every incident showing on the map is atleast a week old. Completely useless now and it’s so disappointing bc j used to swear by this app. Don’t recommend it to anyone anymore.BrludiVersion: 0.1233.0
Well, it was good while it lasted.Such a great app, despite the constant henpecking to to upgrade. I completely understand that developers, like all the rest of us, need to make a living, and they have the right to charge for anything they choose when it comes to an app they designed. Consumers then choose what to buy based upon the value the app brings to them. Unfortunately, the developer's approach now feels like a bait (scary alerts, connections with neighbors, awesome information... for free) and switch (see how much you like it? Now you're going to pay for it). Nothing wrong with charging for this, and then evaluate how to evaluate and manage the resultant customer loss. Only the developer knows their own revenue loss tolerance and acceptable growth rate. There are many ways to generate revenue, and depending on what customers do in response to what is now a useless app unless you pay $5 per month, the developer may or may not put forth the effort to come up with an alternative revenue raising plan, perhaps one which is less dependent upon pay walls being forced between the customer and any sort of useful information. Byeeeeeee.........What_the?ChicagoVersion: 0.1132.0
Not happyGenerally speaking, it should probably be a lot more clear on the page where you sign up whether or not you’re signing up for a subscription or a trial because I was under the impression that I will be on a trial however I was charged $40 for the yearly plan which was not what I was understanding. The money that I was charged for the app was money to go towards food because I am struggling financially otherwise I would not have clicked that option.. court to ask them for a refund they said I had to get it to the Apple App Store however, when I go to the Apple App Store, it says that the app is free and I should not have had to make any purchases. Therefore I don’t have my $40. My kids don’t have dinner for the next two nights and what I thought was a good well intended app that I could possibly use in the future ended up being something that screwed me and my family. Confirmation of purchase as well as my bank statement that says that it was withdrawn.. if Support would love to give me my money back for something that I am not going to be using so that my kids don’t know how hungry that would be awesome..Me.bri.pri333Version: 0.1279.0
BewareBeware of the “premium safety service”/“protect service” which is one quick click (with only a tiny “skip” in the top right corner) and seems like part of the set up process but actually is a $199 (!!!) charge if not cancelled after the 14 day free trial. I find it interesting that if you want to buy a $1 coffee using your phone you have to use Touch ID, or enter every single detail of your credit card, or some form of ridiculous, excessive verification, but they can basically deceive people into buying a $199 subscription with no verification. Not to mention the fact that Apple buries subscriptions within your phone, and the ability to cancel it, so users who aren’t familiar with iPhone minutiae won’t know how to terminate it. Or will have to deal with a huge headache of trying via Apple support. And let’s be honest they won’t refund it after the fact when you get the surprise charge from Apple on your statement and call to dispute it. Which is so messed up cause they clearly designed the set up to intentionally deceive! People are hurting right now and this is what companies that we rely on for Covid updates are doing to its users! And Apple allows it. Disgusting..GnfnonVersion: 0.1026.0
100% RACIST & FEARMONGERINGPLATFORM and NOW POLITICALCitizen is now advertising Pratt in California. That is out of bounds and shows the corruption of this toxic platform.
The vast number of those who participate on this platform are clowns, bigots, racists and rage-baiters. Nothing feels 'safe' with this app and you'll end up leaving feeling the world is about to end...and it's the homeless people's fault...and Black & Brown people....or Trump people. It's sick and without formal moderation. As for performance: the marketing is so invasive that features have stopped working. It's next to impossible to record an event without it expecting a subscription. The 'developers' are out of touch; the app now requires your 'precise' location and will not operate correctly if you don't give it access; however, you can't grant access because the app goes to the wrong settings page in your iPhone. How is this not addressed? So I'm in LA but now get Manhattan when I click the map. There are also duplicate posts with conflicting information which make nobody's lives safer or informed. All these platforms seem so desperate to monetize over actual service. It's pathetic..Brotha JayVersion: 0.1293.0
Pay to see pretty much anythingThis app is steadily getting worse. Every time you use the app, your asked to subscribe and pay. Lots of features locked behind paywall, basically you get notifications of a crime up to 30 minutes or more later. They consistently show crimes in other parts of the city and suburbs nowhere near my location. Then i constantly see reports of gunshots really close within earshot and windows open but nothing heard outside, lots of false reports. They constantly let you know that there is a person convicted of sexual assault living nearby but refuse to show where without payment. They constantly let you know you need to pay for a feature to get any info. Any actual crime or fire in progress gets you only like 5 seconds of dispatch recordings before they tell you to pay to hear more. Pay, Pay, Pay Pay!!!!! Also the comment section is nothing but vile and cruel comments. Constant racism and gang banging by people in the comment sections. Gang bangers gloating in the comment section with no repercussions. This app give you no incentive to upgrade to a subscription.Nyro510Version: 0.1184.0
STOP THE GOD FORSAKEN TRUMPETSWhyyyyyy is there no option to turn off these horribly obnoxious trumpets?? They are SO disruptive I had to silence ALL Citizen notifications. Look, I get it. The Citizen app can be a downer & they want to add positive news, but this is a total UX fail. I have pets, & I’m truly happy when a lost pet is found. But 1) I don’t use this app to feel good. I use it for helpful safety info. 2) Does my phone need a whole ROYAL announcement? Is the Queen here?? It’s not even a standard alert. Why? It’s jarring & obnoxious. And while it’s great that Citizen is being used to help locate lost pets, these aren’t helpful at all if I was never notified that the animal was missing. If I HAD been, fine. But it appears those only go out locally, so the “found” alerts just feel like a self-serving way for Citizen to go, “See?!? We aren’t always doom & gloom!” But, again, I don’t have this app to get the warm fuzzies. I want relevant, important info. I’ve been avoiding turning off the notifications for Citizen entirely, but I’m done. I’ve searched for ways to mute these specifically or change them to normal alerts. It’s too much..NYC6621Version: 0.1049.0
No Longer Free:At the beginning Citizen App was my go to place to see any incidents where I need to steer clear from. Very helpful by the way!! Whether I was driving/riding transportation or walking. Citizen App allowed its users to gain free access to know what is happening in their own neighborhood. When otherwise they would not know. All for free!!! Now I understand keeping an app updated may cost $$. Even fixing bugs may cost $$. But if this was the cause why wouldn’t the developers of Citizen App charge from the very beginning when it opened to the public. The information that they receive is from police scanners, which is free!! But now every thing on Citizen App you are harassed with subscription pop ups! You cannot see past incidents with out being bombarded with a subscription pop up. You cannot read nor view live footage without being blocked by a subscription notification. So I question what is the sense of having Citizen App downloaded on my phone if I cannot view anything. Thanks but good luck!.W.Ev'aVersion: 0.1144.0
Good interface and concept, but why do we have to pay for safety?Like everyone else has mentioned, I was under the impression that this app was free to use in order to keep yourself and your family safe. At first I was pleasantly surprised to see that they notify you for just about anything—from sex offenders living in your area, an armed robbery just 3 miles down, or a fire that’s broken out that you should be wary of. But once you actually tap on the incidents to see more detail, that’s where the usefulness ends. You only get a vague sense of where the location of the incident is because they need you to upgrade to premium to listen to the police radio clips. You can’t adjust the map to only receive notifications from what’s happening around you without paying for premium. And it seems like once they report an incident, we don’t know what happens or if cops even arrived on the scene.
So overall, a really great concept but it’s utterly ridiculous how we have to pay for our safety..CheeperzVersion: 0.1214.0
INSANE Paywalls; They Don’t Care About Us AnymoreUsed to be free. Everything on there is public information that you can get for free, just takes longer to use another site and other sites won’t alert you as far as I know. Their paywall blocks 99% of settings so you’ll get EVERY notification (sometimes the exact same one over multiple days) from coast to coast. It’s like the boy who cried wolf every time I hear it. Stresses me out that something might be happening nearby. They do this on purpose so we'll cave in and pay the $20+ per month. Horrible.
I’m a young, fairly attractive woman living in a sketchy area of Denver. I got this app to get timely alerts while I’m out since I walk or take public transportation. I’m security for high profile events as well.
This app used to give me some peace of mind. It’d be real nice if they didn’t get greedy and genuinely cared about our safety, because I can’t afford this now. They even block off all the info and blur the photos of newly registered seggs offenders! Citizen app did a total 180° on their morals. Totally disgusting!.Don’t download this app..Version: 0.1170.0
This App Needs a Trigger WarningThis app has progressively gotten worse about sending triggering content in notifications and not censoring things appropriately in posts, to the point where I am deleting it.
It didn’t seem to be as big of an issue when I downloaded the app years ago, but it seems like those pushing out the content have forgotten that their subject matter is people. I understand the importance of funneling people away from crime/accident scenes but sending out information about suicides and accidents is an entirely different scenario than an armed criminal on the loose and at times it feels like they all get treated the same. I got this app to be more aware of real time incidents, not to be triggered opening my phone on my lunch break or to see gory footage/photos at all, let alone without warning. The people running this seem to have forgotten that they are humans reporting on human events. I understand having a job that requires needing to dissociate at time to get it done, I have one too, but they need to remember how to flip the switch back to humanity..HappiepandaVersion: 0.1153.0
FrustratedI had no issues with this app until yesterday with a new update. I liked looking on the map and zooming in on my area to see what had occurred overnight or when we are heading home from outside the city, I could check which areas seemed to be having a concentration of incidents so I knew which route to take home. Now, the map is partially covered with descriptions of active incidents, which may not even be in my area. I liked being able to click on the incidents I wanted to know more about. Also, it is now only showing active alerts. I cannot zoom in to see past events. I’ve been all through Settings, but have not discovered a way to see past alerts. My city has a lot of crime, so I do have other ways of keeping track of things in my area, but Citizen was a great resource to find out more info (although, when my neighbor was murdered, it never showed up in Citizen). I wish this particular update didn’t happen. Not sure if I’ll be using the app much longer, as it is no longer giving me the info I need..Muselover75Version: 0.1085.0
MehI got this because I thought it would be helpful for my area. To help myself and my elderly neighbors and young to watch out for one another and alert each other. Unfortunately most of all the stuff on this app you need a subscription for. For instance to see sexual predators near you, you need to pay for it but that is free info???? You can type into your google browser sexual predators near me and see the pics address and what crimes they have committed and if they are charged multiple times. Also it tells you if they haven’t reported in etc. another thing is to see what crimes and to see if anyone in your neighborhood needs help like a neighborhood watch you have to pay for subscription. Which you can do all on that app for free in other places. Not worth the cost at all. Such a scam disappointed also if you want to know what’s up just type in google browser active 911 calls to see what crimes is happening near you if you are concerned about your area. Don’t waste money on an app that you can get all this info free..SINAHninjaNUGGETVersion: 0.1245.1
Not worth it anymore.I use to love this app but now I'm deleting it. Everything is locked behind a pay wall. Once the app got popular they slowly implement it, paying features it started with Citizen Protect which was 5 a month. So, I guess since nobody was paying for that they decided to fully force you to do so if you want to continue to use the app. Things that use to be free to use with the app require a subscription which is 5 a month. Want to watch a video that was posted? Better subscribe. Want to create an alert around your work or home that's a subscription, want to see past events? You guessed it subscription! The app use to be really good and I use to sit on this app for up to 30 mins at a time looking at stuff going on in different states can't do that now subscription! I mean you can go to the other states and see the events but forget seeing any videos. Honestly, the app isn't worth having like it use to be. You do get alerts when there are things going on and you can chat but that's it!🤷🏾♂️.Mr.Six14Version: 0.1146.0
Doesn’t show ANYTHING anymore - unless you payCitizen used to be good. Now, though, you don’t see any local incidents except what seems like a random selection of a few (<10) throughout the city, and they want you to pay to play. And if they don’t even show you at least a map of incidents and a short description without paying, then how can you trust that anything more would show if you did pay?
It will sometimes show an incident happening in another state that has made national news - which I understand, and I do want to see those. But other times it will send a notification for something happening in my state, but a different city, for no apparent reason (just local crime, not something big) - while not alerting on anything happening in my city!
You can’t get past much in the app without hitting a paywall, to the point where if you do see something relevant, you can’t see everything because you have to pay. And those sex offender alerts? Yeah, that’s just an ad for a paid feature giving you information that I’m pretty sure you can look up for free somewhere else.
The last straw was at 4:30 this morning - there was a swat situation about a mile from my house, an officer was killed, another injured, the suspect and two people inside the house dead. What did Citizen have to say about that? Absolutely. NOTHING. No alert, not so much as a pin on the map. So why have the app at all? Well, I don’t have it anymore because I deleted it..Ryan5678Version: 0.1166.0
No longer usefulI’ve relied on this app for the last few years to keep me aware of what’s going on in my area, however it’s really gone downhill. I recently updated the app and I can’t help but think that’s has something to do with it, as now it’s constantly pushing a subscription version. Prior, if anything odd in my area happened I could open up the app to get info and without fail there would be SOMETHING about the incident, even if just to say something general like “police activity”. However, about 45 min ago I was woken up by very clear and present gun shots and still nothing about it has showed up in the app. I would’ve thought I had dreamt the shots, except my partner heard them as well. This is the kind of thing that would've registered in the app immediately, prior to me updating, so I’m very confused why it’s not appearing now. Looking for a new alternative, as I’m not going to pay their ridiculous subscription fee for the same kind of local community driven updates I previously got for free..Ashwynn7Version: 0.1153.0
Useless App with Recent ChangesThis app is dying now that they've accidentally doxxed a celebrity, so they're trying to get as much money as they can before they shut down completely.
They removed coverage for my city and now I get no updates or alerts for anything nearby. They'll tell you about all the other cities with noteworthy local events but not the one I live in? How is that helpful? It's just a Breaking News app now. Not beneficial for people who downloaded it for its intended use: to be aware of crime in your area and keep yourself safe.
The Premium feature only advertises having "live customer support" and someone monitoring your location incase you feel unsafe... doesn't seem worth $20 when other apps have that service for free. Premium doesn't even unlock the features it originally had like getting alerts for your area.
Other features that don't work:
-You used to be able to message your friends on Citizen and send them alerts. Very helpful because I wasn't always checking the app, but my friends and I would reach out to each other if there were reports nearby.
-Friend feature doesn't work: App will tell you when your friends have joined the app, and says "Tap to Connect", but the button just takes you to your current friends list and doesn't actually give you a way to add them. When you go to another part of the app to add friends, it just sends you to a list of your contacts where you can send a link to invite people to join. Doesn't actually show you a list of people already on the app to connect with..SixcollarsVersion: 0.1125.0
Useless in CanadaPaid to for the trial as I like what the app advertised in terms of its functionality however I’ve come to realise none of the features work in Canada, so if you’re Canadian there’s no point in getting this app wish you guys had a disclaimer or something on there….wasted money..Santa man112Version: 0.1223.0
Doesn’t accept my cellphoneI’ve tried every way possible, with the +1, without it, with (), it just doesn’t accept it I don’t know why.Ju9153Version: 0.1018.0
Not actually available in CanadaWhy even put it in our App Store.MiykogtVersion: 0.1027.0
Desperate for $$Constantly upselling pointless premium service, full of racism, relies on constantly sharing your location
not worth it at all if any of the above things are important to you.UndeadntVersion: 0.1211.0
Limited Access & Location RestrictionsI was disappointed to find that the Citizen app requires a paid subscription to access most of its features. Without paying, you only get a very limited view of what’s happening around you. Even worse, the app’s coverage is extremely restricted — for example, in Canada, it only shows reports in a small part of Toronto, so it’s practically useless if you’re outside that area. Definitely not worth it unless you live in one of the few supported zones and are willing to pay for full access..Lanciaa MVersion: 0.1244.0
Please remove if not allowed in CanadaShows it’s available in my city but does not like my phone number. Go figure!.Fatpanda09Version: 0.1049.0
Garbage appWaste of time doesn’t work.Nsbzywbdowdbx kaiwyuebdVersion: 0.1049.0
Toronto plzAs I said.Allv1nl1Version: 0.970.0
Not available in my cityTrash.ByrneHirschelVersion: 0.962.0
Trash appDoesn’t recognize anyone’s cell phone numbers.JzisiqnwjwidixjdjsVersion: 0.1042.0
Does not workSays my phone number is invalid. What a waste of time..Apptech267Version: 0.1041.0
TrashDon’t download it it doesn’t work.Um_alaeezVersion: 0.1033.0
Doesn’t work in CanadaSays it does but it doesn’t..WeTheDylanVersion: 0.1025.0
Bring it to Canada!!!We need an app like this in Canada.Chase2090Version: 0.1290.0
Terrible appGot disconnected because I posted a train issue and people
Going through a train track with as down.Fuque JuoVersion: 0.1285.0
Not useful in CanadaUnless you live in Toronto, there’s absolutely no point getting this app..Hiddenhills48Version: 0.1283.0
Not in CanadaCool app and definitely nice for if you want to know what happening around you but not available in Canada.WillbenrobVersion: 0.1283.0
Don’t download if you live in CanadaThe app doesn’t show anything in Canada, not even in a place like Toronto. Pointless for Canadians.Reedog01Version: 0.1283.0
Not Worth it at ALLSo I’ve paid the 25$ saw a nice advertisement online and honestly it’s bs I catch pedos within the GTA and I have all their home addresses mostly in Vaughan however it doesn’t show on the app I paid the 25$ and they are on the S.O list so I don’t get it this app is completely useless fake news and total bs don’t get it.BigdihjohnVersion: 0.1283.0
You have to payYou have to pay to use..RightMeowArtVersion: 0.1265.0
CANADA THIS APP IS TRASH IT DOESN’T SHOW ANY OFFENDERS IN ANY PROVINCE ONLY THE STATES. FIX THIS!!!When I go to Canada say for example Ontario or Vancouver it doesn’t show any sex offenders so why doesn’t this app call it USA citizens protect the world because it isn’t meant for any other county other than USA..Why do i need a nickname bitVersion: 0.1265.0
Nothing but adsEvery single moment of using this app will be spent being asked to buy premium.Mustard-tigerVersion: 0.1254.0
$$&Gotta pay to see how the offenders looks like, we should be able to see them for free, for our safety and the safety of others..4646266Version: 0.1243.0
Cool concept, only works in certain areasIt’s interesting to see what’s around me but I live in BC, Canada and the only stuff I can see is past the us border in Washington.. please make it more available to other places in the world! My rating would change if so 👍.LainiexzVersion: 0.1243.0
Notification issuesThis app is a little strange in that when you set up all the notifications and radius’ for areas you want to monitor for example, maybe 1% of crime notifications actually come through. Kinda defeats the purpose of paying for a sub since the app doesn’t work as advertised. Too bad to because it’s an interesting idea unfortunately a fundamental aspect of it doesn’t work. And there seems to be no reason why some come through and others don’t. 🤷♂️. Hope they fix it..WinterBizzleVersion: 0.1243.0
One Star Review RatingThe reason why I’m giving this app a one star review rating is because first of all you need to pay but theirs a free trial for only 7 days, then you gotta start paying. Another reason why I’m giving this app a one star review is because you gotta leave, keep your location, and also share your location to only have access to use the app. As numbered amount of requirements for this app, having a feature for someone to have the app shouldn’t even be acceptable, hopefully the creators of this app can take notes specifically out of this review and other reviews as well to make their app better and to get better reviews and also for other people to update their review since their experience on the app may change for the better. Thank you!.Game tester999999950Version: 0.1242.0
Absurd.Why is it that we have to pay for an app that shows us violent people around? I’d expect that everyone deserves to know if we’re in danger of predators among us..Joanne. ZVersion: 0.1237.1
Developer makes subscription offers then doesn’t honour themI received several notifications from the app and within the app itself offering 50% off, but then when I clicked on it, it would only give me 25%. I took a screen video and sent it to the developer contact info on here on three separate occasions and no response. This app scams people..Bhk416Version: 0.1236.0
…The constant blocking of content is extremely annoying. Especially because the app makes it so that you HAVE to pay for the subscription to see older reports..Honeycombz_Version: 0.1234.1
This weirdI saw a ad saying that it was close crimes of you this shi fake its always 2000+ miles away.LOOK AT MY REVIEW😈❤️❤️❤️Version: 0.1233.0
Could be good but another money grabNeed to pay to view anything makes useless.LidiaaaaaaayVersion: 0.1232.0
Not worth itIf you’re in Toronto, you’ll get better and faster notifications from X and other city websites than this… this is way too slow and limited on information, don’t waste your money on this..Bananaw03Version: 0.1232.0
Not at all accurateI personally know of some really bad Pedos and offenders and this app shows none. It’s a joke.Bug guy 250Version: 0.1228.0
ScamI cancelled my subscription way before the renewal date and got charged..HikekkkVersion: 0.1228.0
Not for CanadaDon’t bother if you live in Canada. They will ask you for a lot of personal information prior to using the app, then, after you provide that information, you will find out EVERY news article is for the USA and there is no availability for Canadian access for anything they advertise they provide. Completely useless if used in Canada..WolfeyezVersion: 0.1224.1
Bait & Switch appThe app advertises itself as a “safety first” app that can protect and/or aid the user in local affairs. However, most of the local uses are locked behind a subscription paywall. But for free, the app will spam you about the fires going on in another country (USA)..Toronto Crim LawyerVersion: 0.1224.0
Does not work.Not letting me write any alert…..KoreanJezuzVersion: 0.1224.0
Not available in CanadaWhy have this app available to people in Canada if it only works for the US??? Dumb.Tie linnVersion: 0.1224.0
Don’t bother if you’re Canadian.Useless notifications about how messed up the Americans are.
Cool idea but clearly not globally accessible..GuardYaGrillVersion: 0.1223.1
Selling not what’s promisedThe first notification I got after installing this app is for a bird flu case in Louisiana. I’m located in northern Quebec. Definitely don’t download this if you want real time info on your location. Garbage app. Disappointment..Z10283749405950404Version: 0.1223.1
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