VIZIO | WatchFree+ Positive Reviews
Remote UpdateSo I’ve had a Vizio tv for a while now and have been using the previous version of the app. The remote used a swipe instead of tap for the arrow functions (up,down,left,right) which was pretty hard to get used to but I ended up being comfortable with it. The new update removed that and has now gone to a tap instead of swipe. All which is fine and the interface seems less buggy. The only issue I am having with this is where the watchfree and home button are located. They are placed extremely close to the up and down arrows respectively. Since the update, when trying to search for something to watch on an app, I keep accidentally hitting the home button and watch free button which automatically takes you out of that app. It’s just a little frustrating when I feel those buttons could have easily been placed elsewhere. Other than that I have no qualms about the update as of yet and actually prefer it a little over the previous version. I would have easily given 5 stars had it not been for that small issue..VievideVersion: 2.4.2
Works great, easy to useI have poor vision and had my vision accessibility on my phone set up to provide me with larger display (zoomed in). Originally, I didn’t realize that the app provided volume control because volume buttons did not show up on my screen. After turning off my vision accessibility settings, I realized that there was the ability to control the volume of my television. Idk if the developer can fix this issue but it would definitely benefit those with limited vision to have the volume controls appear on their device display. Still gave five stars because everything else is absolutely wonderful. I actually chose to just leave my vision accessibility turned off (zoomed out) so that I can control the volume. It’s difficult to see or read anything on my phone now, but I use this app every day and decided it was too much of a hassle to keep changing settings. If this can be fixed, I think it would definitely make this app even better than it already is. Thank you in advance for taking this into consideration 😊.M. KenealyVersion: 2.6.0
Time to update my reviewMy last review was god-awful the remote was super slow couldn’t get connection. It would constantly disconnect, but over the past year they have improved it an extreme amount, even going to the extent of changing the look of it now in the latest update, which I kind of like but I wish they brought back the remote button feature where you could click the button on the phone and it made it look like the remote, and the swiping feature, I really do miss the swiping feature as well. That was great just some of the UI from the old date needs to be brought to the new update but other than that I really am enjoying it. I have no more connection issues and everything is fast and responsive. PS this is coming from a person with multiple Vizio smart cast TVs in the house. This app controls all the TVs in my home. We do not use physical remotes. Everything is done by the app so it is extremely important to me that it works well that is why we bought the Vizio smart TVs with smart cast..Tshook55Version: 2.4.2
A glitch and a couple suggestionsOverall the app works great. needed it to use as a literal remote since our physical buttons tend to become hard to use very quickly.
however, today the app glitched. went to turn the volume up from about 20 to 45, and apparently i pressed the button too many times because it ended up continuing to raise the volume. it continued well past however many times i’d pressed the button. my dad and i tried to stop it for a couple minutes. i continuously pressed the lower button volume on the app, and my dad kept pressing mute, but to no avail. it only stopped when i closed the app.
i went to look around for a place to report a bug and there’s nothing that i could find, so there’s my main suggestion: an easily accessible place in the app to report bugs such as these. it’d also be nice to hold down the volume buttons instead of tapping over and over :P feel like maybe it’d help a little bit in preventing this bug..Strawberry chainsawVersion: 2.7.1
At lastI NEVER have to look for the remote ever again, hallelujah 😇 I would always lose the remote in my covers. It would fall behind my bed. Sometimes I would carry it into the kitchen or the bathroom one time I even took it to the car. I don’t know why I think I put it in my purse or matter fact I think I just had it in my hand when I realized it just said it in a cupholder and then it was there for a couple days and I was like this is crazy and when my daughter told me that I could do put the app on my phone and never have to worry about the remote again because I keep up with this phone will the best I can cause I lose that sometimes too, but I can always turn the phone on go to my app watch TV in the bed or turn it on so I can hear the news when I’m getting out the shower or if I forget to turn the TV off in the living room and I’m already up in the bed I have to go to. I have to go back downstairs. I say hallelujah thank you Lord for Vizio mobile app👍🏽🫶🏽🙌🏾🤟🏾🙏🏾💪🏽.TriciaB17Version: 3.6.0
My ratingI feel like it’s good but sometimes is good all the time so yeah please get this app it’s easy to install and I like it a lot so like if you lose your remote if you lose your remote really help and it has like you can get to your apps easily it’s a lot of things that vizo has to offer sorry if I didn’t spell it right but yeah I really love it and I give it a five star so if you have a vizo TV you’re gonna like it a lot so please install the app today right now and first when I first got this app I didn’t really really look at the reviews so hopefully y’all look at the reviews for buy it. It’s free. It’s free. it’s free. It’s free. It’s free so yeah I know this is a really long paragraph and you guys really don’t wanna read it so yeah please get this app. It’s free. It’s good and good part is it’s free because for kids who like to get apps like your parents don’t have to worry about who is this app free or not yes it is like I love this so much and this comes from Skylar Louis.S.K.Y.L.A.RVersion: 3.5.0
Way Better Than Physical Remote!I got this app after I lost my second physical remote (the first died for inexplicable reasons), and I'm never looking back. Both remotes would often not register presses. The only reason I'm giving 4 out of 5 stars is because there is a 1-2 second delay between pressing a button and the action happening. Even though the app registers every press and the delay might not sound like a lot, when you're typing a search term it's a little annoying. Love having access to the speech input Beta, even though it currently only processes simple terms/phrases like "home" and "go to [whatever streaming service]". My main feedback would be that searching for content brings you home even if you have an app currently open, whereas I'd prefer to search in-app..Eden1101Version: 2.2.9
Better than standard remoteFirst - I rarely write reviews unless something impresses me. The Visio Mobile App is one of those that I feel is deserving of a review.
First - having a remote is always at your fingertips via mobile phone. No more searching for the lost remote that magically finds its way into the cracks of the sofa or under it.
I was pleasantly surprised the mobile app was compatible with our older Visio TVs in the house. (5 total). With the OTA (over the air) updates each TV has regularly- ensuring compatibility was forward thinking on Visio’s behalf.
Using the mobile app also ensures no interference with other devices that have IR receivers such as LED strip lighting. This allows us to control the TV without the annoyance of triggering LEDs that start changing colors or blinking in the adjacent book shelves or back-lit LEDs behind the TV.
We have a game room with multiple TVs . The mobile app also ensures that we turn on / off and change the channels and other integrated apps of the correct TV; rather than all three at the same time that are otherwise in the field of view of the traditional IR remote. (We know this first hand). Like the aforementioned LED issue, having a dedicated IP address allows for better control than common frequencies In various IR remotes..MbrowwwnVersion: 3.2.1
I have not had the same problems as everyone elseThis app works perfectly I haven’t had any problems with it, one of the greatest things about it is that if one of your family members is watching something and they leave the room you can change the channel without having to go on a hunt for the remote like it is a rare animal or something. There is no free trial for this app either so it is not like those other remote apps that only allow you to use any button by paying, there is one problem though I don’t know if it is like just the iPhone 13 but some of the buttons are at the bottom of the screen snd it will not allow me to scroll down although there is a little bit of the buttons showing so when I tap it i have to be extra careful about where I am tapping.CreublinVersion: 2.7.0
This is a pretty convenient app.Listen, I have read a bunch of reviews about this app, and about eight times out of ten some crybaby is whining about the new remote design. It’s Vizio apps deal with it!! Anyways, that’s not my point. My actual point is this is a great app almost no bugs, smooth connection, and it’s easy to use! I don’t even see anything wrong with the new remote design (except the fact it’s hard to use the certain buttons on smaller phones) Heck, I love it! The reason I gave it 4 stars instead of 5 is because when I put in the right account information it wont let me in so I have to make a whole new account I’m running out of emails and passwords man! Please fix that, but other than that keep up the great work!.PhlyHawkVersion: 2.6.0
Great App! Great TVI love this TV! It updates all the time, by itself! Every now and again I notice that the volume is in a different style or there’s something new going on with my tv! I can receive videos and pictures from friends and family or I can send them to my television myself! Comes with built in screen savers and oh yeah I almost forgot the games that come with it, that you can play with the remote!! No fancy gaming controllers or consoles just the tv remote! And there are a ton of games in the tv that are free!! I will never buy anything other then a VIZIO TV! Because they are the best!! Free live tv, free movies and free games! Then there’s always the stuff that you can purchase IF you want to purchase it! That’s what I love about it! Thanks for a great Tv VIZIO!!.Great Items Awesome pricesVersion: 4.3.0
A must have even if you have the original tv remote!!We are a Vizio family. A tv in bedrooms and the living room.
I absolutely love this app because I can use it to function all the different tvs easily just by selecting which tv at the top.
You can save your favorite tv apps and then power on the tv by selecting your app ie Netflix and it will go straight to that app by simply selecting that app. It has a pop up keyboard so no more having to scroll through all the letters for login, passwords and searching titles . You still have access to all the settings like sleep timer etc. you can do everything that the original remote can and even more awesome things that make it so much easier.
I originally downloaded this as I have LED lights in my room and everytime I would use the tv remote it would change the colors of my lights which was highly annoying.
Now I don’t even use the regular tv remote even if the LED lights are off.
I tried a few other multipurpose tv remote apps but they didn’t have any of these features and also had ads.
Do yourself a favor and download this. I swear it makes everything so much easier!!.Sumaya.suleimanVersion: 3.1.0
NEW UI makes my TV slowThe last firmware update makes my TV Vizio slow.
I have two (V505-G9) and (D40f-G9) both smart tv.
Both of them get really slow after last firmware months ago.
I understand Vizio needs sponsors to get a income.
But the last firmware has a lot of ads.
I giving you 3 stars cuz I found a way to watch Local TV channels without use (Watch Free+) using this app.
I do not understand why Vizio developers wants to force their customers to use (Watch Free+) to see local tv channels.
Today I talk with “Joan” agent and his solution is to unplug and plug back every time the tv gets slow.
That is not a solution. Vizio developers should let Vizio users to choose (Watch Free+) or not. And also let Vizio users to uninstall apps.
Or better try to fix and release a new update solving those problems about why some TVs units get slow.
Today I got an outage internet service in my area.
And I need to go to settings and forget WiFi to use the TV.
Cuz (Watch Free+) and (SmartCast) get in an infinite loop …. message saying loading……
If this persists probably I will return this TV that I got on BestBuy.
I was so happy when I bought it months ago but now is very frustrating see it running too slow.
Thank God I got I warranty for 5 years..WarSxNesVersion: 3.2.0
A few functionality issuesThis app works fine until they change something which completely screws up the app. This happens semi-frequently, enough to be annoying, but not enough to stop using the app. Although I will say, I do like the idea of a remote on your phone instead of having to search for the physical remote every time (which I usually cannot find).
However, that doesn’t take away from the flaws this app has. Multiple times, when I open the app, it immediately closes, and this goes on for about 2-3 times. In addition (and this is VERY annoying) some of my ‘favorite’ apps DISAPPEAR and I have to re-add them EVERY TIME. For example, I currently have 7 ‘favorite’ apps. When I re-enter the app, 4 of them will have been ‘un-favorited’ and I have to go back to re-favorite them..Fyeah2amVersion: 2.5.6
Private listening PLEASEThe app works great, it does everything it’s supposed to do and quickly. I use it specifically for the ‘favorites’ tab to quickly load up whatever streaming service I want to use at that given time. The one thing it needs though is private listening. That’s my favorite thing about the Roku app but this one doesn’t have it. It’s so so useful if you live in a noisy household to play the audio through your phone or even headphones that you probably already have connected to your phone. Adding a private listening feature would bring this app to a 10/10 pls pls pls make it happen kind Vizio people.Tristan2102Version: 3.3.0
Haters are idiots!Dog chewed up one of my controllers and downloaded this app. It works on my living room 70 inch TV, my family room TV and my master bedroom TV. All Viszio. After my first Vizio (Black Friday special) purchase, I have been nothing but impressed with how good it is for the price. My pup chewed on one of my remotes and so I downloaded this app. It has worked perfectly as it says it would and now I’m sad that I spent money on ordering a new controller as I don’t feel I need it now.
If you want to hate, my advice is; you need to spend more than double the money and purchase a “name brand” tv and complain to their customer service when it doesn’t live up to your standards.
This App works great for me..AkryanoVersion: 2.3.1
Best inventionHaving a toddler and a fast pace life nobody has time to keep locating a remote so this app has been amazing. I always suggest people having a universal remote on hand because when I moved I lost my remote and because the WiFi was not set up on my tv yet it was unable to connect to the Vizio app on my phone. so if it wasn’t for my universal remote I wouldn’t have been able to connect it 😂so I suggest they look into an option to connect it without being on the same WiFi at least for setup purposes via the app. Other than that this app is fire 🔥 Vizio has been my best T.v purchase yet and I plan on getting the brand again for my sons room..K W E E NVersion: 3.2.1
Visio & Smartcast is #1After MANY flat screen purchases over the years(Toshiba, Sony, TCL, LG, Samsung-the worst BTW) I chose Visio for the specific reason of it’s smart TV software support and streaming capabilities. Integration of smartphone technology, Bluetooth capabilities and incredible variety of streaming platforms is what Visio offers that stands out from ALL other makers currently. You can stream SEAMLESSLY from any Bluetooth enabled device, in an instant, to Visio’s Smartcast interface. Pairing is a BREEZE, and my PC, laptop and phone all works together and is not restricted or reliant on CLUNKY APPS or OPERATING SYSTEMS. Get one! You will not regret it! The ease of use is simple and intuitive and user friendly for even a 60 something grandma like me!.The ForestgirlVersion: 2.3.2
Amaze balls!Awsome application! Not like all the others that after changing two volume levels you are forced to watch ad after ad pertaining to a game you would never play or some sketchy app you would not trust on you dogs phone! Only down side is having to have WiFi. I understand the adds but how about sell application for 3 bucks and it works WiFi or not! We loose remotes all the time but cell phones are attached to the hip! I mean the phone does everything but change the channel on the tv now anyway. I think it’s a brilliant idea and would make millions. Put me in charge and I will make not only myself rich but all of you richer!.Ragnar#whowantstobeking!Version: 3.1.0
If it’s not broke…I don’t think I’ve ever rated an app before, and if I have its very rare because I don’t give out my time for free. However, seeing as I use this app on a daily basis, the sudden upgrades have caused concern and is why I felt I must leave a review.
My biggest issue is the loss of the central track pad. I don’t like clicking buttons one at a time and the track pad made it so effortless to use the app. It was without a doubt my favorite part.
I don’t necessarily have a problem with the ad at the top as I’m watching tv…not the remote so it really doesn’t bother me. I do however miss the CC button…
Something I’ve noticed during the previous update is when I use the “reboot” feature on the mobile app, it resets the entire tv and I have to dig out the original remote to set up the tv again.
The main reason for using the mobile app is the lack of back light with the original remote. Yes we aren’t supposed to watch tv in the dark but I do and I can’t see what I’m hitting…
This is me being knit-picky, but it would be nice if the keyboard feature was more universal. The delete button sometimes goes back a page or doesn’t type at all..Jaded_JollyVersion: 2.4.2
The experience..This is Amazing, if you have a Vizio tv you need the app, it allows you to have access to a remote, you don’t have to buy a remote, do it on your phone! This is some great and smart technology, and I like how it does not glitch like a regular remote, you don’t have to get up from your cozy bed to grab your remote, that’s why this app is best, easy to use, simple to learn, I never experienced a more beautiful technology than this, this is a great invention I think people who make tv’s should make something like this too. This is my first ever experience and you should definitely download this. I hope you enjoy my review..Naomi 🩵Version: 3.2.1
Up there with AppleI know there are people that just don’t like Apple just because they don’t know any better ! Or they just can’t afford it but then you have the other 75% of the world that knows quality and that’s exactly what this Vizio App is ! Top quality of Products right here ! I’ve been buying Vizio TVs for about 10 years and they are always ahead of the game ! And their sound systems or again Top Notch !
I currently have the 55” 4K with their surround sound system which is unreal !
And now I have a remote that controls everything together individual and as deep into the system and their original remote! Top Shelf 360°.Frank2machoVersion: 2.3.1
So good, so great!The remote to my smart tv broke and I really did not want to 1) have to spend money on a new one, and 2) have to wait for it to con in before I could watch tv. This was the perfect solution and a breeze to install. After using it, I discovered that it is better than the original remote because it has shortcuts for apps you can favorite, and you can use the keyboard instead of having to scroll through the in app search keyboard one letter at a time, especially since they all seem to have a different system. So much faster and easier to have everything streamlined!.SpiderJayManVersion: 2.2.9
TV choicesTV programs up to date but could update their movie and series!.PC SueVersion: 3.3.0
New version with less functionYou should still offer a button for full remote functions!
Thanks!.JaydivisionVersion: 2.4.2
Can’t login to my account 😤With the latest version I can’t login and support is not helping 😡
Update… After using a VPN set to the US 🇺🇸 I was able to connect instantly 😂.RenéCalgary69Version: 4.1.0
Love the new update!Give front end a raise!!! I really like that I can access apps directly on the interface without having to scroll through the TV. And Tubi is back! Please don’t change this setup five stars..QdotsmomVersion: 3.5.0
Excellent appAlways new for information..OpensurgeryVersion: 3.5.0
Works flawlessly even when my real remote doesn’t.Great backup..BabinniVersion: 3.5.0
Like itNiceeee !!!!!.Paiii05Version: 3.4.0
FlaBOYant!So GOURD.BigFoig93Version: 3.3.2
Horrible updateThat’s surely one way to force people to buy new equipment. Doesn’t seem to be compatible with my current 5.1.2 soundbar, just crashes since the new app version. Support doesn’t seem to care either, guess you’ll get what you pay for. Update: I found out what makes this new app version crash … the following URL needs to be whitelisted in your ad blocker / pihole / nextdns. After that it works fine, remove blanks: vid-io-iad .springserve . com.Ben-SteVersion: 2.4.2
Good too haveIt’s is very good.Abdikani muhamedVersion: 3.2.1
Pump up the featuresIt’s a great app for this SoundBar. However it could be much better by reviewing the layout. Here are 3 main points: 1. Provide a direct link for Audio settings on main window. 2. Make the audio confirmation volume set to or by the volume control because it is extremely inconvenient in the middle of the night to hear “connected” loud. Also the app should command to the device it’s linked to show when it is connected. 3. Enable to manage Height volume for Front and Rear Speakers separately. 4. An LED lit screen when using the remote control would have made a world difference in a User Friendly approach..F'DeenVersion: 3.2.1
It just worksI use my iPhone 11 as a remote control and it does everything that it’s supposed to do with added features. Great app.That guy^2Version: 3.0.1
ExcellentVery Nice Product easy to use and very well made!.XXXCOOLUVersion: 3.0.0
Great pairing very fastGreat product.KollylereVersion: 2.6.0
SmoothThe haptic feedback on the smartphone experience makes ffwd and revs so, so smooth. I enjoy the app more than the remote, although I love still having the comfort of a remote..TravismacVersion: 2.5.5
GreatI love the app works great for my setup, makes it real easy to setup and use. Thanks.Mr Tiny ElvisVersion: 2.4.2
Dumb home buttonWhy? Why would you put the home button right above the volume buttons? It constantly gets hit when I’m lowering the volume. Such a bad place to put it. Move it somewhere else!.AK887766Version: 2.4.2
Make an Apple Watch appIt is a really good app, but there is only one problem this app does not work with my Apple Watch, I always try to find a app that controls my Vizio tv with my Apple Watch but I cannot find it. So can you pls make this app work with Apple Watch Series 7 so I can use my watch to control my tv. Other than that this app is very useful..AuxdeepVersion: 2.4.2
Two Major flaw(s)Something happened to the radio receiver on my television so my handheld remote would not work and my universal remote would also not work. So, I got the app… Got it set up and it worked fine. When it was time to go to bed I thought I would try to reboot of the television. I selected reboot… But instead of doing a reboot, it did a factory reset. I did not accidentally select factory reset, which was another option. I absolutely selected reboot and it asked me if I wanted to reboot. The factory reset immediately disabled the app from controlling the television and it was impossible to set it up again without first setting up the television. The only problem was I could not do that because the handheld remote was not working, and the minimal buttons on the back of the television did not work for the factory reset menu. As luck would have it, once the reset restarted the television a few times, it must’ve reset the radio signal receiver, and the handheld remote worked again, and with that I was able to set up the television again, and once it was set up I was able to connect the television to the app. It would be nice if the app could be used in the absence of a handheld remote and when the television had been reset. This seems to be a no-brainer. And it would also be nice if the television reboot did a television reboot… Like it does from the set up menu on the television. Instead of doing a full factory reset. If I didn’t get extremely lucky here I would’ve been totally screwed and unable to use my television without undergoing a time consuming and expensive servicing to replace the radio receiver for the hand held remote. It was only by blind luck but the receiver reset itself from the factory reset..TkjdnwifjnejrjsvhwkdVersion: 2.3.1
GoodVery useful app.Yazid AbouFaroukVersion: 2.3.3
Love it!!! Let the kids fight over the remote… I have my ownBoom!!! Mic Drop.CamTulkVersion: 2.3.2
Works great when the remote has gone missingWork as good if not better than the real remote.Bearwithus4587Version: 2.3.1
I love it now if I loose my remote I can use thisLove it.IoujhttftrdyytrdrdtctrycVersion: 2.2.9
DocAwesome 👌.Roscco AVersion: 2.2.9
Very easy to useThere is very slight delay when using the app, but other than that it’s a great way to control your TV!.SherRey99Version: 2.2.9
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.1.1
VIZIO | WatchFree+ Negative Reviews
New Remote Design Is UselessI guess I need a manual on how to use the new app design! It looks exactly like my actual TV remote which is useless most of the time as well! I loved the old app design - I could control everything I needed to, now I must be too dumb to use or understand how to use it to control my TV. I can control the volume and any smart app or input I want to…. But I just want to be able to change the dang channel! I have always had it paired with my TV and our Dish provider; I could operate all functions right from my iPhone. I just need the instructions on how to operate my TV (change the channels) on this stupid app! If I’m on channel 241 and want to change it to channel 3 - how do I do that from this updated app? There are no numbers!!! Yes I see there is a keypad option - but it will not change the channel on my TV - I have tried!!! Am I supposed to use the voice control? I don’t want to - I want to actually punch in the numbers!!!!
I have read MOSTLY negative feedback about the new app design - why won’t you change it back and give us our previous functionality??!? “If it ain’t broke, don’t fix it!!!!!”.TaylorgirlfromtexasVersion: 2.4.2
Worst app and products.I have always had issues with needing to reconnect my soundbar with the app at least once a week over the 2 or 3 years I’ve had it, but now it won’t connect at all. First off, the whole “your soundbar will create a temporary wifi network for you to connect to” thing is terrible. Even when I connect to it, my phone shows that it has no connection. I leave it “connected” anyways and go back into the Vizio app and then it says it’s trying to connect, or something like that. Then, if it actually gets to the point where I can connect it to my wifi network, I punch in the wifi password and it just says, “Testing Connection” for a couple minutes, until it says it couldn’t establish a connection, and tells me to reconnect to my soundbar’s wifi, which no longer shows up in my phone’s WiFi section. My WiFi is great. Not a single other thing in my house has trouble connecting. Just out of the blue this week, I can no longer connect my soundbar to this awful app. Doing it via Bluetooth doesn’t allow me to connect it in order to change equalizer settings or presets..Lost_SymphoniesVersion: 4.1.0
Volume issueAny time I tape the volume button, even one light tap, it goes out of control. Either turns all the way up or all the way down and keeps clicking. Turning tv off does not help. The only way to correct is to
delete the app and reinstall. I used to have to do this about once a week since it got the tv in Dec. it got to the point where I had to delete and reinstall app
daily and now it’s everytime I use the volume buttons. Up or down. I think I’ve reinstalled about 6 times in two days. I cannot use volume buttons at all today or it happens. So it’s off to hunt for my long lost remote or
shop for a new one. It’s too bad as I have never had an issue in many years with my roku remote which I use on tv with roku stick and my previous tv that I replaced with this vizeo. I always have my phone with me and not happy about the inconvenience of always searching for remote. Next tv will be Roku controlled. I noticed other have complained about the same issue. I hope you can fix this glitch soon. Some people have said they didn’t have the issue when remote was slide not tap..RificulousVersion: 2.7.1
Requires Bluetooth, STILL cannot find sound barI got my TV and surround sound about 5 years ago. The sound bar absolutely would not pair via Bluetooth (Customer service tried but could not help). I connected via a wire and have been using the bare bones remote that came with it (the real remote was a phone app). Still having to reset and/or relink since then, and seems easily confused by the only Bluetooth app I use, which is only every month or two. And the sub woofer passes the test but has never functioned while viewing. So I do not use Bluetooth and do not trust it with this tv/surround sound setup. I thought I’d try the phone app just to control power and sound level (I use my Roku remote for these as well as streaming since I didn’t care for the smart cast app). Only to find out it only works via Bluetooth. It can detect the TV and turn it off via WiFi; cannot turn back on without Bluetooth. Cannot find surround sound at all, even with Bluetooth enabled. So, to sum up, this app is buggy, poorly thought out, and absolutely useless to me. But hey, it’s got a new name, so that’s something!.Catspaw10Version: 2.4.2
If you’re looking to buy Vizio.. Don’t.Countless issues on issues. Whether it’s the Vizio app, my Vizio 2020 V-series or my Vizio surround sound system. Let’s start with the app. I am constantly having to reconnect my devices. Most of the time there is a connection issue and the app is unusable. Not allowing me to change ANY setting on my tv or sound system. When I am able to change the settings, it is VERY glitchy. The bars will stutter back and forth. The tv itself is a great. 70in, great quality. But having to connect it to the app constantly is extremely frustrating. Even with a remote, I am constantly having issues. When I turn the volume up, the back button clicks. When I turn the volume up, the volume turns down. When I try to rewind on a show, the volume changes rather than rewinding. The surround system itself is also great. Crisp and loud. But when pairing, which is constant. There is a EXTREMELY loud connecting noise that shakes the entire room if not pressed quick enough. The volume will CONSTANTLY turning itself to FULL volume if turned up through the app..Bcorsi_25Version: 2.4.2
Terrible updateThe new layout update has made this app useless. Whenever I press input it now says I have to re-pair my tv to app. When you go through the steps it just keeps saying the same thing over and over. Strange thing is I can control the sound and channels the only thing I can’t do is change input. The last version I could at least tap the remote option to change to the visual style of old remote and was able to change the input.
Add for developer response: it’s not the remote it’s the app I’m talking about and I have already done the unparing and reparing of the app. Even deleted and reinstalled. As I have said the app does not work. As a matter of fact if I try to use the app it will even mess with the text keyboard on all other apps to were it puts it in landscape position when the phone is upright (yes I have both turned off and turned on auto rotate) I have to totally restart the phone to fix that but the next time I attempt to use the app it happens again. Just let us know it’s an issue and you are (or not) working on a fix..SubjectmercuryVersion: 2.4.2
Not ReliableI use this app to control my kids’ tv remotely especially when they’ve fallen asleep with their tv on. I just spent my early morning trying to turn off one tv with this app. I’ve deleted the app itself, re-added all tvs to no avail. While I was able to connect to one TV, the other was just not working properly. I was able to use all remote functions, but just could not power off that particular tv. I unpaired my device to then find out there is no option to re-pair the device and the auto pop up never even came. So now my phone is not paired with one of the tvs. Since I lost an hour of sleep, I decided to use the actual remote to power off the tv because what is the point of having this app??? This app is forever glitchy, not consistent nor reliable when needed the most. Even if I don’t use the app often, that should not strip the functionality of it when I’m ready to use. Vizio altogether is a brand that needs work on all of their products..Toots1epopVersion: 2.7.1
If you want a working speaker don’t buy vizioThe app can never connect to my speaker. The speaker cant connect to my tv and their support is a ai system that cant help. Don't buy Vizio, they were once good but now they only make terrible products and bad apps to match.
Update: contacted the support team. After two tries of failing to help i gave up and plan to buy something else. Also their support person straight up hung up on me when she wasn't able to help. Very impressed by how bad an experience it was. Never using their support again. Terrible company and product.
Additional info. The app doesn’t connect to my soundbar longer then a few seconds making it almost impossible to change the settings. The speaker often turns on, but wont produce any sound and my tv just says it is not working when this happens. This is a daily issue that the only solution i have is to yank the power cable and try again. Very frustrating when it takes multiple tries of yanking. Really bad product and bad bad support to boot..It works in JapanVersion: 3.5.0
Vizio soundbar app pairing is horribleI’m not sure what this thing is trying to do but it utterly fails. I purchased two sound bars and they work great, but the Vizio app is really bad. My experience has been that I had trouble getting the soundbar in Access Point mode, but once connected, it asks me to pair. It finds the soundbar and then asks for WiFi for info (not sure why since it’s plugged into the LAN), I say ‘skip’. It realizes it’s actually connected and looks for updates. The sound bar says it’s up to date, and then the app re-enters pairing mode and won’t let me actually pair. It’s like the app ‘requires’ the sound bar to pair over WiFi and will not recognize a hard-wired config. I’ve tried pairing it via WiFi too only for it to not be able to connect to a hidden WiFi, even after putting the connection info in. It would also be great if I didn’t have to pair over WiFi. Both my mobile device and the sound bar are on the same network. Just broadcast a discovery packet of some kind. Still not connected after an hour of trying..Justauser364Version: 2.3.3
Title: Worst TV Experience Ever – Avoid Vizio at All CostsIf you’re considering buying a Vizio TV, please, for your sanity, DON’T. I made the mistake of buying one, and it’s been nothing but frustration since day one. The TV’s software gets worse with every single update. They don’t fix problems—they create new ones. My TV constantly disconnects from WiFi, forcing me to go through a tedious process of reconnecting it every time I want to watch something.
Streaming apps are a nightmare. Half the time, they won’t load, and when they do, the connection drops mid-show. Customer service is no help, either—they just give you generic responses about resetting the TV or “waiting for the next update.” Spoiler: the next update will break something else.
There are so many better options out there. Do yourself a favor and spend your money on any other brand. Save yourself from the headache of owning a TV that feels more like a glitchy beta test than a finished product. Vizio is not worth the hassle. Don’t make the same mistake I did..Noidontwanttook?Version: 4.3.0
Worst tv and remote appThe app has major connectivity problems after update and runs slow disconnects from tv constantly forcing a restart for it to do the same thing my other tv on the same wifi with the roku app works just fine so I know its not my wifi Literally almost every tv allowed you to change the screen size for the movies in wide screen or the old tv shows. Online says you can change aspect ratios but that is a lie due to there only being one option for it. App is inferior to roku app noy allowing you to use headphones on your phone. Just makes me 75 inch tv look smaller with other than just the normal screen size and makes the whole value worth a lot less. Honestly you should return the Tv and not even waist your time if you just bought a vizio tv and get you one that will let you change the screen sizw heck i wish I could trade mine for another roku because I am very unsatisfied and burdened by the lack of normal functionality's this Tv and app both should include..Mrs.Green2021Version: 4.0.0
Log in requirement is so frustratingLook when the app works, it’s great and I love it. What’s frustrating is the need to log in at times, and then if we ignore it and just try to use the buttons on the back of our tv or replace the batteries in the physical remote (which seems like the five millionth time btw,) the app eventually bypasses the need to log in randomly and works again. Now I’m having to just use aircast and killing my phone battery to stream content because my remote batteries are dead, again, and the app refuses to log in to any account created or allow me to bypass logging in just to use the remote. This is so frustrating and counterproductive. There’s nothing more irritating than trying to sit and relax but you can’t because the app won’t work so you have to get up and find the remote and HOPE the batteries in it are still lovely or go to the store to buy more batteries because you’re constantly replacing them in the remote..CrocsNsockzVersion: 3.6.0
Absolutely terrible just dont buy a vizio tv in generalVizio is a terrible app for a lot of reasons. the reason i had to get it is because my tv remote accidentally got thrown away and we didnt want to order a new one (because of money and it felt unnecessary with an app) so we downloaded the app and first off, now our tv starts to completely stop working out of no where. like quite literally. im so angry because i was just trying to watch greys anatomy and it just froze and wouldn’t let us click anything. so we had to get up and turn it off and back on manually but ofc that dosen't work. so we were just stuck. also i cant use my app anymore on my phone and i dont no why. it stopped connecting to the tv. im home alone a lot so if i want to watch something i cant on my tv. So now we have to order a remote and the thing is even when we have the remote the freezing thing still happens just less often and is easier to get around. The tv in general is terrible dont get the tv or the app..Xc'mVersion: 2.7.0
Works about 10% of the timeI don’t usually write app reviews, but this one has caused me so much frustration that I need to write this one. I simply can only get it to work about 10% of the time. My TV works fine with a physical remote, but not the app. It’s not my phone, because I got a new one and I’m still having the same problem. It’s not Wi-Fi because the TV is blaring away, streaming using it. But for whatever reason, the one thing not working is this specific app. I did call support and they walked me through everything they had at their disposal and it didn’t help.
Usually it will just say “not connected.” Other times is will flip back between connected and not connected, and then sometimes just say some nonsensical stuff that can’t all possibly be true at the same time.
I’m constantly losing my remote so I thought this would help, but honestly I’m regretting buying a Vizio at this time because of this..Can’t turn it offVersion: 3.1.0
Working hard to make their App & TVs worseNow I need to create an account to use the basic functions that do work. Just to demonstrate how incompetent Vizio is, they write a response about how this will enhance their software functionality. This response ignores the fact that their SmartCast app is constantly stuck updating and has gotten so bad that it can’t stream video without stuttering (I have a 1 Gb/s connection so can’t blame that). Let me put it a different way, your app is so worthless it doesn’t turn the tv on or off. I have put a fire stick in the HDMI port because your user interface is dysfunctional. You have added this login requirement so that you can data mine and not to enhance user experience. Heck, you ask during the setup process for the apps I use the most and then you intersperse them throughout a long list of apps. You apply updates that wipe out all of my app settings. Good thing you were bought by Walmart because your products are Walmart quality..ChiTownDaveVersion: 3.6.0
About the new updateNew update recently remade the remote design. “Now easier to use with one hand.” Wow. This update was a massive step back. I loved the old design because it allowed me to swipe in whatever direction instead of having to look at my phone, tap, right, for example, and then look back at the tv. I can move in any direction and hit ok without looking at my phone.
The new update also removes some buttons. No clue where they went and why they thought removing buttons would make it “easier to use with one hand.”
Worst of all, they added promotions on the actual remote itself. Like what… How does a company stoop so low that they add ads on the remote itself. Sounds petty but there’s an entire section for promotions like that. But they decided to put the promotions on the remote section as well? Respectfully, do you think doing that will bring more attention? This app was beautiful. Didn’t always work perfectly but having a remote in my pocket was definitely worth it. But they’re slowly turning into those third party apps that force you to watch ads.
In conclusion.. the update led me to the conclusion that Vizio thinks their consumers are idiots. Yes, idiots. The prmotional stuff on the remote is horrendous but I also understand they need to make some revenue. But remodeling the remote itself, and removing some buttons? BRING BACK THE SWIPING FEATURE. Removing that definitely hit hard..ℌ𝔦Version: 2.4.2
Not good enough to merit more effortThe connectivity and buffering has been awful since day one on 2.4 and 5GHz on a parallel 1gb line with a wireless router that supports upwards of 300Mbps. Updates don’t happen, support can’t offer a solution, and I’ve even prioritized it on the network. None of the other devices had or have an issue, mobile devices, laptops, Apple TV, even when nothing else is connected the Vizio buffers and buckles frequently. It is barely worth keeping, however it was convenient to have a remote on my phone. They now require an account to use this “service”, you’ve got enough of my information and I don’t care in the slightest about your promotions and I have no desire for you to contact me, so I’ll be sticking to the remote and switching to a different manufacturer on my next purchase. Like I said, it has been barely worth keeping and this last minor inconvenience over something simple has completely turned me off Vizio..DewahhVersion: 3.5.0
Enjoyed it at firstI just got my new Vizio tv last week and all was good until they updated the app design. I was able to swipe directionally on the mobile app and it was really convienent and then 2 days ago they changed the design so you have to look at your phone and tap the direction you want to go instead. It’s a step back the old layout functioned better and I wasn’t pressing the wrong directions.
This may be unrelated or other people may be experiencing this too but last night with the new design it unpaired my app with the tv I’ve been trying to re pair the two for over and hour and I had it done in 10 minutes when I initially bought the tv a week prior. So with re connecting my tv to my mobile device and the new annoying tap instead of swipe just brought my functionality down to a 0 and a part of why I wanted Vizio so badly was for its mobile app which is now lame..Mattwin719Version: 2.4.2
All the positive reviews must be paid…This app is literally awful. I never write reviews but today I decided enough is enough. This app is horrible. Connection issues, bad UI, just everything about it is horrible. Like I’m literally about to save up and buy a new tv from a different brand just so I don’t have to deal with how AWFUL the connection issues are (both my tv and this stupid app remote). My tv and this remote never stay connected to each other/wifi. And I know it’s not me because I’ve had this issue in 3 different apartments in 3 different cities with 3 different wifis. I’m constantly having to reset my tv/this remote for it to be able to work. And even then it’s sometimes iffy. Like it never stays connected so it takes like 5 minutes to be able to get the thing to work. It’s actually so bad that I rarely use my tv. Either fix it or I'm buying a different brand tv next month..CoolgothdadVersion: 2.3.4
Do not download this app.I have had this app for multiple months because I’m clumsy and lose my TV remote all of the time. recently I haven’t been using it so I didn’t see the big update that had happened. this big update ruined the entire app. First of all I have so many problems trying to connect to a TV even if it is on it will say it’s powered off. When you finally do get connected to the remote, it doesn’t work, but for only one or two clicks on the remote. This is not useful. When I’m trying to pick something to watch, it will go off and tell me that I’m not connected to Wi-Fi even though I am let alone the same Wi-Fi the TV is connected to. I have given this app so many chances since the update. I will not be giving it anymore. I will be finding another app that actually works. And I will be deleting. This is not worth your time or worth your storage to download this..AnnajayjalnVersion: 3.1.0
Extremely disgusted with recent versions of this appThe remote that came with the Vizio TV is worthless… can’t even navigate the SmartCast screen with it, so you’re forced to use the application on your phone… previous versions from several months ago seemed to work ok, it for the last month, once I get the app hooked up to the TV, it’ll work ok for a few days, but then the app loses connection with the TV and it’s nearly impossible to get reconnected. Again, since the “factory” remote has nearly no functions on it, it’s not like I can do anything to reset the network connection on the TV but it seems to indicate that it is hooked up to my wireless network. Extremely frustrating… I’m not sure what you changed but please change it back… can’t use any of the streaming apps on my TV without a ton of hassle or just getting so frustrated I just give up..Extremely Frustrated123Version: 2.5.3
Something is wrong with this versionI’ve usually had a good experience with this app for our tv with the exception occasionally disconnecting from the tv and having to delete it in the app and re-add but as of late the app shortcuts are not opening the correct apps. I have a 2.5 year old who loves Mickey and we try to get into Disney+ but it opens Comedy Dynamics. I thought it was a fluke but the same happened on my husband’s. I tried to find Comedy Dynamics to see if it had Disney+ but apparently it shows the app shortcut but isn’t available to me. It’s incredibly frustrating. My daughter loves Mickey Mouse Clubhouse but I do not. I’d prefer to watch something else but in order play it, I have to stream directly from my phone which means if I want to watch a video that was sent me, that video will take over my TV. Which my daughter doesn’t appreciate. 😅 Please fix this soon!.LluviamorVersion: 2.3.7
Worse TV EVER!UPDATE! I went to the Vizio support like the developer instructed and they wanted me to pay to speak to someone for help. Seriously……
This is hands down the WORSE TV I’ve ever owned. I bought one and had to take it back because it wouldn’t stay connected to the internet. Every time I turn it on I have to reconnect to the internet and I’m lucky if it connects at all. More often than not….it will NOT connect. (None of my other smart TV’s have this problem. But they aren’t VIZIO) This new one I got has the exact same problem BUT since the update Vizio did the other day, I now have no picture. I have sound but no picture. I have to continually turn the TV off and on to get the picture to come on. VIZIO has changed the ability to enter your password for your internet to even try to get it to connect. So here I sit with a TV I can not even use. What a waste..BludzoneVersion: 2.5.2
Mostly UselessAbout 90% of the time, the remote control function is useless. Most times the app will just display a cached input and buttons will simply not respond.
In various futile attempts to fix this, I’ve tried disconnecting the app from my TV, clearing my phone from known devices on my TV, and then pairing the app with my TV again. Sometimes the app and the TV will actually pair again, but the remote control functionality won’t necessarily be fixed when this happens. Other times the TV simply doesn’t show up when the app searches for wireless devices to connect to. Doesn’t matter that my phone and the TV are in the same Wi-Fi network and the same 2.4 or 5GHz band in that network.
Complete unreliable garbage. For years and after many updates. Won’t be bothering anymore. Would give less than 1 star if I could..BRUISINGSAINTVersion: 2.2.8
MAJOR APP UPGRADE SUGGESTIONI recently bought a Vizio smart tv. I’ve had for 4yrs a Roku. I was very happy with the Vizio “smart tv” & most of the “remote features” from the Vizio app. One place it fell very short was the private listening section on the remote. Roku remotes always have an option where you can connect to your tv through your headphones from your phone app. Or you can listen directly through your phone. I was very disappointed that the Vizio app didn’t have this feature or anything like it. I really wish I had this feature. It’s a little thing but a VERY BIG THING! It makes a huge difference especially for parents who have babies sleeping in their rooms or late night movies where you don’t want to wake your spouse. Thank You for taking this review seriously.TheAustinNixVersion: 3.3.2
So funny story…My husband and I work nights, so when we get home it’s like 12 am to 1 am and all we have energy to do is shower and put on a show. We don’t have any devices connected to our TV so we use our phones and stream to the TV. That aspect of my TV is okay but whenever I try to turn down the TV from the Vizio app it starts SPAMMING the volume button. And we can’t stop it unless we close the app completely. We had to find this out the hard way when the intro to Family Guy blasted at MAXIMUM VOLUME at 1 am. We literally had to UNPLUG the TV to stop it. This also happens when we play on our PS5. Please address this bug and fix ot ASAP. This doesn’t just happen with my phone either. My
husbands app does the same exact thing. Also my neighbors need a written apology 🤣.KaylaCohenVersion: 2.7.1
Elevate Vocal Menu is Too Loud & Cant’t Be AdjustedPlease turn down the voice of the guy who talks whenever Vizio devices connect (which is often, since I have to restart my devices several times a day to make them work properly).
Doesn’t matter the time of day. After every reboot, a human voice suddenly and LOUDLY speaks “VIZIO DEVICE FOUND! ADJUST THE MENU…” etc. But we can’t turn that announcement volume down! We’ve never been able to change it. It’s just so unnecessarily loud. And it just has to play out the entire message. It can’t be interrupted. Unless you unplug it from the wall. Which causes it to start over.
Old review - this hasn’t happened for a while; likely solved. Thanks devs. / in late 2022, after updating my software & firmware; my Elevate sound system was constantly turning my bass, treble, and sub woofer down by itself. Every time I start a new show I have to check my levels. I change them back manually, and then later that day, the system has changed them back. I never changed them to begin with (= fixed).
Can’t recommend Vizio. My OLED 55 suffered an internal crack (thermal cracks are what the internet calls sudden, non-impact related, internal glass damage) shortly after warranty window closed..AmplifiedLifeVersion: 2.5.2
Always another issueTitle says it all.RobofroVersion: 4.1.0
Required accountCouldn’t figure out how to use it without an account. Not interested..ToraenBVersion: 4.1.0
Vizio internet wi fi is not connecting.Unable to connect to network
Wifi works for other 2 TVs.
Lags, online instructions say d clear cache, can’t find clash..FreetooExpensiveVersion: 4.0.0
Now requires you to create an accountAnd this company has proven they’ll sell your personal information to anyone. So, no. Deleting this piece of trash..CghenVersion: 3.6.0
Have to create an account just to open my tv from the app...I didn't need to creat an account before. Why now??? I just want to open my tv from the app I don't want to create an account....Mo0ssemanVersion: 3.5.0
Requires an account to useWhy did they change the app to require an account to work. The app is only accessing my tv on my local network, I shouldn’t need an account to use the app as a remote.Alex Bu5Version: 3.5.0
App destroyed after updateCongrats on making a good app completely useless! Way to earn that paycheck folks..Higgs65Version: 3.4.0
Why is this app so largeHow can this app be 384mb yet Strava is just 184 and does so much more?.Kenned3Version: 3.3.2
MehThis app is just ok. It disconnects often from my TV.Cheerleading ECSVersion: 3.2.1
Doesn’t work if you’re from CanadaUnfortunately, I was not able to connect to my sound bar, after multiple attempts, I deleted the app.Ag1186Version: 3.1.1
This app has NEVER workedHad this soundbar for years and this app works like MAYBE 5% of the time. Just useless.THE 57IGVersion: 2.5.7
Rarely worksCannot keep a connection to the tv. I almost always have to remove and redownload the app to make it connect to the tv. Next one won’t be a Vizio..GinnyBootsVersion: 2.5.6
Not greatMy dog ate the original remote so I got this app. It takes forever to connect to the sound bar, if it connects at all and the delay after pressing the button is so bad that I’m fighting with the volume all the time!.JoekattVersion: 2.5.3
Doesn’t Work!The last update worked sporadically- this one is worse! Why did I update? Fool to think it would work better.
Upgraded from older app and won’t work with soundbar - leaving me with the crappy remote sold with the 5.1.2 soundbar and no decent way to access the sound bar.😖.BeachpointsVersion: 2.5.3
App doesn't workPaired my sound bar with success and after that the app won't work anymore.
The app shows up and then close abruptly.
Removed and reinstalled... Nothing changes. There is no way to make it work.
Just crap..ThiagoralmeidaVersion: 2.5.2
Horrible New Design - Doesn’t Work w Zoomed DisplayThis new app design does not work very well with iPhone 13 (6.1”) with the display set to Zoom setting.
Several buttons are hidden or unusable when your Home Screen is set to zoom
Vizio programmers need to fix this.DoyleCAVersion: 2.4.2
UpdateCannot connect to TV. App crashes / closes..George7960Version: 2.4.2
Bring back the old version!New version does not work with my soundbar. I personally don’t like new format/layout. Particularly the image for shows that takes up the top of the remote. If I could downgrade I would give this app a 4 almost 5 star rating (only bad thing was that it wasn’t the fastest app in the world, but I can wait 5 seconds so didn’t bug me too much).IGor123Version: 2.4.2
No full remoteWhy would you take away the full remote options?
You can't turn off the tv anymore....Paja604Version: 2.4.2
App crashes immediatelyAfter the latest update, the app immediately crashes before even loading the main screen. How did this get released??.MtritesVersion: 2.4.2
New updateIt’s sucks apps don’t work anymore.Vinayger1Version: 2.3.7
Bypassing my app review preferences is a auto 1 starIn app ratings and reviews are turned off in my iOS preferences. Bypassing these preferences will make me choose “I love it” for feedback so I can give you a 1 star. Also the 5 star reviews are the fakest thing I’ve seen in my life the app itself is pretty awful it takes an hour to sync to the soundbar with tons of bugs. 4.5star average review LOL.
Still I wouldn’t have left this review if you didn’t prompt me too. I bet some incompetent manager is responsible for that decision../\DeltaDevil/\Version: 2.3.5
Can’t use app to turn the TV onThe app can’t be used to turn my Smart TV on, have to do it manually before use..SteveMontreal2016KimVersion: 2.2.9
Works with tv not so much with sound barI have successfully used this app with my Vizio SmartCast tv and like it. The remote interface is kinda plain and feels like a rushed design. Some button have no use at all for example the channel buttons as the tv doesn’t have a tuner built in anyway.
I also have a Vizio smartcast 5.1 surround sound bar and it rarely works with the app. I can add the device and control it but only for a short period of time. Eventually the app will drop it and I will have to add it again. This happens almost daily making it a bit frustrating to even want to use the app to control it. Some controls seem to not initialize unless you hit them a few times. The toggles for truesound and night mode have to be turned off,on,off then on again before they actually work. I like the idea of this app but since it’s not fully working and could use a better remote control UI I give it a 2..GamermonkeyVersion: 1.1.73
Stopped working with soundbarCannot connect anymore to the soundbar after update to the app. Useless. Vizio products give too much headaches. Plenty of bugs everywhere..Dperez831Version: 2.1.0
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VIZIO
