MoneyLion: Banking & Cash Back Customer Service

MoneyLion: Banking & Cash Back Positive Reviews

ABSOLUTELY LOVE THIS APPMoneyLion has truly exceeded my expectations of any banking or rewards application. They offer a wide variety services from financial education, to banking and managing your money, and even loan and cash advancements. This app truly has everything you need to manage money and learn about everything from A-Z. They have sweepstakes and a play to earn feature that allows you to do earn actual cash rewards for playing games that are probably pretty similar to the ones you already have downloaded on your phone. This app doesn’t stop there either, they offer cash back on a wide variety of stores and have a feature called shake n bank that allows you to redeem cash back on every purchase exceeding $10. Not only do they have all of these awesome educational and money making opportunities, but if you happen to need some more in depth help, information, or help with your account in anyway, they also have 24/7 live chat support that is always amazing, helpful, informative, and truly caring and passionate about their consumers issues and finding a resolution. i am proud to be a customer of a company as wonderful as this one. You will never find a better team of people dedicated to making your financial journey as painless and rewarding as this one. If you’re not a MoneyLion customer, you’re truly missing out on great services, customer service, and 100’s of dollars in rewards. Just try it out and I’m sure you’ll love them as much as i do..Kaydenn DeVoeVersion: 7.116.0

THE BEST ONLINE BANKING APPAlthough MoneyLion isn't a official bank you can walk into, that is the only thing they lack. This so is filled with everyone any other bank that has a walk in branch does & more. I can't get loans or appliances on any other app out there. But this app gives me almost a grand every month on the mark of I want it. It's based part them back they don't steal it from you on your direct deposit what you get to borrow but you know what? That just ensures you can't mess it up! They allow you to pay them back any they don't steal it from you. They have excellent customer service, I've never had any issues And I have had this account for a few years now. This app helps you with all kinds of accounts. I have a loan account, I have an investing account, I have a crypto account, I have a rewards account, I have my advance account. This app has been a lifesaver in so many ways for me PLUS they help you with offers from all kinds of places from loans, to cars, to mortgages, to insurance, to store accounts for shipping, to discounts, money back, cash back... You know, even if I could get an account at a walk in bank-unless it's MoneyLion, I wouldn't even bother!! MoneyLion out does walk in banks by a million miles! I think this odd the only one that should exist! They actually care about their customers not just the accounts. In my experience, they go above any beyond everytime it's been needed and even when it hasn't. THANKS MONEYLION!!.SingularikeysVersion: 7.112.0

You never know; when it’s you ~ needing helpHi ML & folks who actually care ~ this day in age. I’m in a position I have NEVER been in, currently in my life. Specifically; the financial position I’m in. I have a job in sales and have worked there for over 22 years; with only the last 4 years being in the Field Sales department. VERY long story short and hopefully not seeming self centered ~ thinking anyone wants to read my whining boo-hooing; or anything about me; hopefully making sure it’s clear; that I understand, other folks are in a worse situation than me and I don’t want to understate that. This MoneyLion app has afforded me the ability to “stretch” my pay or I guess shorten the gap between paychecks. I’ve never lived paycheck to paycheck before; but unfortunately I am now and have been since a few months after the pandemic started. Sales plummeted; my job of 22 years is not as secure as before and it’s depressing. But thankfully MoneyLion has been able to help me fill gaps; because of the dates my bills are due and MoneyLion has helped me have a few dollars, to spend on a couple of little gifts - for Mom, my GF and my niece & nephew. But; point being: ML has been there for me and my family - in these VERY tough times and I’m so thankful for that. I’ve never written many reviews, but I just had to write this, so maybe other folks considering downloading ML - would see that it’s a legit and trustworthy company, you can feel secure doing financial business with. Thank you MoneyLion. Thank you. - JG1917.JohnnyG1979Version: 7.40.0

Waste of timeI received numerous emails and text on how I was approved for the $500. I entered in banking info and had to manually send in bank statement since it had to be verified. I was then told by representative , an email and text my bank passed the screening process and to continue with the next steps online, after re-verifying my banking info as asked it stated my account/rousting number didn’t match. I called back after waiting on hold for 25 minutes and was told they support team updated it in the system and to retry. I did it again and now received error message my bank isn’t supported! I called back and was told my bank was verified and passed the process on their end but wasn’t sure why I was receiving error online. In the meantime I’m still receiving text and emails telling me I can proceed to get the money....long story short no one can assist with why or how the online system is blocking my banking info saying it’s not supported I was even told to try and use the MoneyLion checking account to have funds deposited by a representative and transferred to that department and after being on hold 30 minutes this time I was told the MoneyLion checking account hadn’t been open long enough! Complete run around for the past 2 weeks and to this day I’m still receiving offers to apply and that my bank passed the screening process. Frustrating to do all of this for no resolution !!!!!.Alesha0629Version: 5.6.0

More than expected 🥰Went online to attempt getting a small personal loan til I got paid and got more than I bargained for. Initially I only got a couple hundred dollars for the loan. Payday came and I paid it back, days later I qualified for double the amount. Fees for the short term loan were only Pennie’s compared to average places that do payday loans. I normally don’t do payday loans but this was too easy and it also helps you organize and budget your spending. It links to your bank accounts and you can input what you spent the money on to help track your spending. I definitely recommend this app for anyone. Not only for quick and easy cash, but overall budgeting. It’s like your own personal assistant. Also you can boost your limits by doing small things like helping others with a boost, which gives them extra money and all you do is hit boost. Doesn’t affect your money at all. There are so many positive aspects of the app, I’d be here for an hour explaining it. I did it a week before payday, and only have been on the app for 3 weeks. Mind you, I only get my pension once a month, but during the month, there are different ways to win and earn extra money. So far so good. Share and tell a friend about it. Also when they loan you money, add a tip on it. It allows them to continue to fund you. Great app for all!.Revision of appVersion: 7.132.0

Highly recommendedI fully endorse this bank!!! I’ve been using them since last year and my credit used to be horrible in the low 400’s. Ever since I’ve started using them my credit has gone up to 550 and is still climbing. The $500 is broken down into 12 easy payments of $42 and is super easy to pay each month. If you want to pay your loan off early, there is no penalty to do so and you can withdraw another $500 loan the next day no questions asked. They also offer up to $250 instacash payday loan that has $0 interest or fees. The only thing they ask is that you leave a tip, and you don’t even have to do that either!!! They offer credit monitoring for free as well, and you can do all of this on their app without ever having to give them a call. I almost forgot to mention that the credit builder plus loan is given to you without ever checking your credit score. They don’t care what your credit is, all you have to do is prove that you have the ability to pay back the loan and that’s it. Super easy and super helpful, I would give them 5 stars all day everyday! So if you’re looking for a new bank or even a second one I would highly recommend this bank. You even have the ability to link your current bank account with this bank to be able to track all of your spending in their app. Lastly, they offer an investment account that is super easy to use that has 5 different portfolios to choose from to tell them how to invest your money, from super low risk to super aggressive with higher risk, but a higher reward. Please choose money lion like I have and I promise you that you will never regret your decision!.He11Rais3rVersion: 6.13.0

Great appI love this app, I love that the round ups are invested at a 1.00 most apps make it minimum 5.00 the point is to invest your change if you buy a coffee for a 1.50 you want the .50 cents invested not hold it until 5 bucks that is a noticeable withdrawal. Soon you can split the round up between investment and crypto. The atm fees can be high with both the atm and app charging you. Great Cashback and reward choices it adds up quickly. Direct deposit comes earlier than my regular bank. My only complaint is that I have both my paychecks directly deposited to the site and I love that instacash boost and credit builder coming out automatically, but I've tried to use payday advance app and even have applied for a loan and both would not accept moneylion as a bank so I did it get approved solely for that reason. So basically if I need to take a true loan I'll have to have my checks directly deposited elsewhere and it'll take weeks for that to happen and for the companies to see that the checks have been coming frequently to that account. I hope sooner than later places recognize them as a financial institution and not just a finance app because it's basically like showing no income. Those few negatives do not hinder the app at all the credit bulder, instacash, and investments are worth it on their own..Mleopard77Version: 7.45.0

SCAMI NEVER write reviews but I felt the need to write one today. First, I completely understand that a lot of people are struggling out there and desperate times cause for desperate measures but please don’t download this app. About a couple weeks prior to Christmas I decided to use this app to take an advance on my check and also signed up for the Roar checking account and direct deposit which was a even bigger mistake. Long story short, if you open a Roar account, you are giving them access to just go into your account without your permission and take your money. I had a separate account for advances which is also the account that should be used to pay back advances but when I set up direct deposit with the Roar Checking account, as soon as my check for my part job hit the Roar account they went in and took my entire check without my permission or prior notification. What made this very upsetting was that was my last check before Christmas so I literally had no money for Christmas. I called them and they told me there was nothing they can do. I worked in a call center before and the number one indicator that a company is crap is if you escalate to speak with a supervisor but you’re on hold for over an hour because all supervisors are on another escalated call. HUGE red flag..K AdlamVersion: 7.66.0

Best pay card ever!!I’ve had a ton of regular bank accounts you know Wells Fargo Bank of America, South Sound bank, go bank, and none of them were as good as MoneyLion, not a one of em’!! I think their features are awesome they’re helpful and they come in handy when you need it. I referred my wife to use her P card to work to have her check direct deposited because of the Insta cash which is amazing to be able to get it in also I was able to get a boost in my Insta cash or referring her so everybody want! I really would recommend this card to anyone that is looking for a non-traditional think who treats their clients correctly by rewarding them for using their service instead of charging them for you after feel like they have to pay for the bank to operate when half the people in the bank or just standing around asking you if you’re waiting in line I am so tired of going into banks in being “helped”, and leaving like I talk to a brick wall or a child or a person with a IQ of six MoneyLion has never been a bad experience they’ve always been able to help me work things through if there any issues they say they help you and the amount of perks on their accounts are amazing I mean it’s just almost limitless they come up with new stuff all the time so go MoneyLion keep it up hurrah.Tavis6060Version: 7.35.0

DisgruntledMoneyLion isn’t all that positive for me. The number one thing I dislike is that in order to do anything with Money Lion is you must become a Member and pay a fee. It’s broken down so if you want you can pay monthly but that costs more. The only reason I downloaded the App was because of the “Beast Games” that is on Prime Video for the extra entry for the $4 million dollars being given away in a sweepstakes. I don’t need a bank I don’t walk into I have that option now with the credit union I’ve been a member of for over 48 years. If I need to walk into a branch I can but all is taken care of online or by phone now. Money Lion offers loans based upon a cash advance system which of course has higher rates than normal loan like for a house/car. There’s an option to play games and earn money, but you need to spend money in order to earn money from playing games. There’s a lot of hidden information that’s not talked about from the get go and that’s bothersome. I’ve had the App for a couple of weeks and made a small deposit into the account. I just received my card but am unable to use it because of not paying membership fees. I just want my deposit back and all will be good. Still want to try my luck at the give away that says no purchase required to play. But for some odd reason you have to pay to be a member. That’s false advertising. I’m not fond of the App and want my money back..CR38iV3Version: 7.116.0

Great investmentSo I’ve been a member for a full 30 days now. I was very skeptical at first, I wanted to cancel after my first payment because I read some negative reviews. But, thinking about the situation a little longer I realized all the negative reviews have one thing in common, and that’s because these people didn’t read the documents or what they were signing up for. So I left it at that! Now if you don’t have the money monthly to pay both the membership fees and the loan. Then I wouldn’t suggest this app, cause you need to spend money to make money, if you have no money then you can’t make any. Anyways, you pay a membership fee of $33 and some change every two weeks. $50 of that goes into your investment account. That is STILL your money! It’s just in a savings account for you basically. ML couldn’t verify my bank account so I was in something called the LOANLocked group. I had to make sure to pay my membership ON TIME, auto-drafted from my bank account. 30 days later with no questions asked I was approved without running my credit for the $500 loan. I don’t have this app just for the loan. I have it to build my credit, and the ongoing investment. I would recommend this app to my close family and friends because I trust it. AGAIN READ what you’re signing up for. ☺️☺️☺️☺️.Rosslynn N.Version: 4.5.0

One happy moneylioner!I started with money lion just about when they started out, at first i thought it was just another payday loan app, but took a while to get use to it. I was bothered by the way the fee structure worked. But i have been a customer almost 2 years now and i am totally happy! it just keeps getting better i’ve had about 3 loans so far and i always pay it off wayyyy before the loan term, my only suggestion to the company is look at your long term customers and how their linked checking account is managed and boost loan amounts based on customer payback habits and how customers manage their checking account. Yea you will have some bad customers who mis-manages their accounts but you will find that’s a small % i’ve had my BofA checking 15 years and i’ve never had an overdraft fee in my life. I’m sure there are many others out there like that and i think a slightly larger loan amount would help out for those who might run into a larger demanding expense such as your car need repair or an unexpected travel expense etc! but so far keep up the great work! i loved when the company started their own checking account, when i got my debit card i was ecstatic my current investment is pretty high and growing i’m happy about that because i had a hard time saving money, when it’s easily accessible (e.g. in my checking account) i end up spending it on things i don’t need so by it being out of my sight i control my expenses better. i’ll continue to use the program but would hope the company is reading this review and make some changes to the loan amounts based on reviews of your loyal and responsible customers money management skills. KEEP UP THE GOOD WORK!.Jalencar08876Version: 5.13.0

SCAMLeaving a 5 stars so my review doesn’t get filtered with the others. This app is a scam. I spoke to an agent to change the repayment date and I was told that they were successfully able to pause the repayment date until the agreed date. They still ran payment on the date I told them not to run my checking account on. Paused my repayment date due to “not making a payment” even though my account was charged. I tried to get in touch with an agent on the app, email and phone call and not one person answered me for two days until I threatened to get a lawyer involved then all of a sudden someone answered me right away and let me know that even though it shows the account was charged on my end, it takes them 7 business days to post the new insta cash amount. This has never been the case before and was not communicated to me when I changed the repayment date. It just sounds like the agent I spoke to previously made a mistake and they are trying to cover it up and make excuses. Just beware when you are changing a repayment date or wanting to defer a payment because they will still charge your account on the date you want to change it from and then can’t get ahold of someone for days :).J_co24Version: 7.144.0

Great money maker/investment/credit builderI took a chance with ml for the loan opportunity and I'm so glad I did. From the low interest rate on the loan I received, to the opportunity for financial growth by earning a dollar a day to build on my investment just for opening up the app and swiping, all the way to helping me build my credit I have to say the decision I made to take a chance was actually one of the best decisions I've made in regards to finances. I do however need to let it be known I am not so happy with my ml checking account, I opened the account because it said free checking account and over 55,000 free atm's but yet the first time I used my card to withdraw money out of an atm I was charged twice one charge was the typical $2 atm fee from the atm's financial institution but then I saw when I was looking at my ml checking account transactions that I was also charged $2.50 from ml as well on top of the $2 atm fee I had already paid. I should not have had to pay a fee to ml as well as pay one to the financial institution of the atm I withdrew from! Now I worry every time I need to make a purchase hesitating and debating on whether or not to use my ml card wondering if I'll be charged for doing so. That is something I should never have to worry about from my personal bank account/institution especially if you were told prior to opening it it's a free account..Dgirl0220Version: 5.8.0

It’s great just needs a few tweaks.I won’t go into a bunch of detail but here is the gist. Basically the credit building does work and it’s helpful. There is a large amount of networks and helpful tools to connect with throughout the app and a few guidelines for financial health. But the truth is the company fronts you money if you need it for a hefty instant fee or a 1-2 business day no fee. you can transfer any amount between $100-$1000 and you can open an account and direct deposit ect. basically the typical mobile banking app now a days. except this particular app is dominating its competitors. so that being said it’s reliable and extremely forgiving. but the only thing I would CHANGE well, the instant fees. I mean geez. it doesn’t need to be that expensive. the payback rate should be about 10% flat or at least like bank of america $5 flat fee for each instant. so if you have $300 and only can pull out $100 at a time. you pay back $315. the point is to allow the users to gain knowledge on how to be financially literate. and it’s hard when the fees begin to drown. obviously anyone using this app is poor and has bad credit and needs extra advances to survive during the week from our economy. that’s kind of obvious. you don’t see a doctor messing around on moneylion 😂 so instead of entrapping the impoverished, obviously the whole database is full of people who have a poor history of paying people back “credit builder plus loan” LOL build your credit back. it does. it helps. but it’s because people have poor credit to begin with. reflecting they they aren’t well at paying things back. so making it easier for people to pay things back should be the goal here..Hunter HagenVersion: 7.46.0

Good app, but a couple of things to look out forSo this is a great app in that it gives you regular increases on instacash as long as you are making your paybacks on time. That being said, there are a couple of things that seem a little shady to me. First off, no matter how high your available advance is, you can only draw $100 at a time. And each time you draw that, there is a fee which stacks up of course so you were paying more than you would pay if you made one withdrawal. The other thing is that it will ask you if you want to do a tip. Even if you say no, and adjust to zero, when you get to the next screen to confirm your advance, it is AGAIN there automatically and you have to adjust the tab to 0 or it is added. And the default is 10% so you’re paying an extra $10 per advance on top of the 8 to 9 dollars that the advance costs already. Also, when paying back early, it will only allow you to pay back $8.99 at a time and then it only allows you to make three transactions, so it is nearly impossible to pay the whole amount back early. Again, I love this app, but I wish they would get rid of these things to make it a little more straightforward..HOLLDOYVersion: 7.119.0

Four Stars Cause Some Hidden FeaturesMoneyLion is a pretty neat app, and banking platform. While I do enjoy many things about it, I had to give four stars because there are some features I dislike. One, membership fees, I mean on top of other fees and being bombarded to provide tips with the InstaCash feature is excessive. But the one that irked me the most was the additional charge of 20% to my transactions to “account for” gratuity… That should be my own decision and in terms of what I chose to give. While the amount does shift once a transaction has completed processing, it creates a GREAT inconvenience when trying to budget because on TOP of the gratuity I am already factoring for, I got some other underhanded weird banking feature doing it’s own thing. Not appreciated. And I know this can cause problems for other people especially in tight money situations. So, you have been forewarned should you read this before downloading. We already got drama going on with Bank of America being shady, don’t need that elsewhere. Aside from that annoying part, overall other factors have me sticking with the app for now. At least compared to other mobile banking apps, this one is the best. Just watch out for things like aforementioned which can sour your mood on any given day..SabzBabzVersion: 7.79.0

MUST READ - SCAMI had to put 5 stars otherwise this review would have been sent all the way to the bottom where no one looks. MONEYLION SELLS YOUR INFORMATION TO INDIA CALL CENTERS TO SCAM YOU WITH FAKE LOANS!!! I applied on their app and it sent me to a website called “loanup”, and I applied there again, and nothing was approved and the page was not visible. 4 mins later I get several calls and text messages from Indian people who are offering me loans with low interest and low monthly fees. Come to find out these are scamming Indian call centers that have been stealing from Americans for the last 8 years. I have proof also. I tried to talk to MoneyLion’s chat help and asked for a supervisor but they wouldn’t give me their email so I can complain, so this was the only way. Moneylions SELLS your information to Indian call centers just so they can scam you. The police said they can’t do anything about it, but they are going to put MoneyLion on a national database so they can research this. I have been using MoneyLion for instacash and the credit builder plus loans, and I’m appalled that they have sold my information to India. My social security, name, address, date of Birth….all sold to those scamming people. This is so bad. Please beware people..SharpyusaVersion: 7.55.0

Sure hope this App is Mr. Beast “official” and approved.Very easy app to navigate. So far, I have had zero issues finding what I was looking for. The UX (user interface) flows very smoothly and somehow manages to make all the features easy to locate and access. The visual aesthetics are engaging and every aspect of user interface input is placed in the most optimal geographical position on the screen. At first, I thought the Home Screen, sub menus, color scheme, and active background wallpaper was busy and had a very loud appearance, but I’ve come to realize… it’s actually perfect. Colors keep things playful but not too bright, ease of navigating through screens due to ergonomic and efficient toggle button placement with respectably conspicuous features all work together perfectly. You can tell the app design was very well thought out and had some serious TLC put into it… it’s that’s even a thing…! lol. Best of all, there are actually loads of features and ways to utilize this app. Never thought a finance app would or even could have such a stacked itinerary not to mention, somewhere along the way make it all feel like a mesmerizing game and stress free to use from start to finish. Well played Mr. Beast! 👏🏻🤙🏻.RmolinichVersion: 7.119.0

Life RaftI’ve read where some people say that they had a hard time getting set up with Money Lion but in my experience it was straight forward, and there weren’t a lot of hoops to jump through. I got my mom set up with them in just a couple of minutes and she hasn’t had any problems with them either. It wasn’t a whole lot that they had approved me for, but I was able to use their task & reward system to increase the amount. Like most of the lending apps if you directly deposit your paycheck with them they increase your limit even more. And you know what? With the smooth history that I e had with them and their other app features, I’m going to do the direct deposit with them. My bank doesn't give me cash advances when I need them. Also I like their tip system. They don’t charge interest on the loan they ask for a tip. They do cap you at $50 a transaction so you’ll have to tip again, but nobody’s making you tip. I leave what I think is fair for what I’m trying to take out. I know this must sound like a paid review but I chose to leave this review, they didn’t make me in order to continue to the app like some apps. Anyway, that’s my take..Lil Fooz Ball BoiVersion: 7.34.0

Great, but needs to workI really wish that the claims they make with Instacash were actually true. I really like MoneyLion and it's convenience but my issue with it is the fact that the claims made about what they can do are not consistent with what actually happens. I've never gotten the full amount of Insta cash that I am supposed to qualify for and that's regardless of whether or not I've paid on time or been late. Also, when you take out the Instacash it's in $100 increments. You can't just get the whole amount and pay one fee. it just bothers me that there's not consistency with the rules. For example, I got an email that I got a $25 Instacash boost but then when I went to click it it told me to try back later. After I spoke with customer care they told me I'd have to wait for my next Insta cycle before I'm eligible for it will be deducted from the amount they normally give and I won't get both amounts. I just wish they would do what they say they're going to do. Realistically had known that there would be some inconsistencies. I may not have even joined, but I don't feel like switching my direct deposit back over another time right now..Hopeb757Version: 7.104.0

Scammers and a jokeI was told I had to sign up for their membership to use anything. I then signed up and I couldn’t use a single one of their products because they “couldn’t verify my identity” because one of their phone reps changed my name to the wrong name? My first name is two words and they said their system doesn’t support first names with spaces in it so she just put the first part of my name???? I have been asking for them to update my name for almost a month now and nothing? They are now refusing to delete my account saying they can only deactivate my account but even then when they say my accounts been deactivated it’s not? The reason they tell me they can’t delete my account is because they have to retain my personal information due to “Bank Security Act”. Nothing about the bank security act says they have to retain my information and can’t delete my account. I don’t even have a bank account with them or anything, no instacash, no loan, nothing so the only reason why they want to retain my information is to sell it. This app is a joke, this company is a joke and they don’t give a crap. STAY AWAY!!!!.Skwak KwakVersion: 7.82.0

Great but the tip portion is ridiculous and needs more infoI can honestly say I love this app. Hands down really great at looking at all your money at once. There’s an option to invest, but it doesn’t explain anything about the investing. You have no idea what your invested in and what’s happening with that money. Also, you don’t have the option to take that money back if you no longer want to invest, which is a little ridiculous. The credit building is great, it reports to the credit bureau appropriately and you see the impact quickly. However, the instacash option is ridiculous. When you take out an instacash it constantly asks for a tip. I don’t mind leaving a tip for the help but if you don’t leave a tip your amount of instacash lessens, like a punishment for not paying more. Finally the last complaint would be the cashback shake that they offer. It’s a fun little option and it doesn’t give much back which isn’t an issue. The issue is that you can’t choose where that cashback goes. It immediately goes to the investment, which again you know nothing about. There should be an option of putting the cashback in the checking or in the investment. Overall a good app and great tool for improving credit and having some extra cash here and there but it needs some improvement..Grace121595Version: 6.13.0

HelpfulIt’s not easy when you live paycheck to paycheck and it’s not easy looking for different ways to make sure you aren’t counting down to the final dime to get to your next. This app does help. Not just by helping you access your check early but, by having so many other options and advice. Different avenues to help you save and learn how to money manage. It’s filled with tools if you want more than just trying to make it to each paycheck. Small loans, big loans, credit building, debt consolidation and credit score info. It’s not there as a quick fix and to put you further in debt. As someone who grew up living paycheck to paycheck I know very little about how to build credit and properly manage money because it seems like the minute I get it well it’s gone. I’m not too proud to say that I’m not money savvy. Or that my family were not and are not credit building types. It was always. Survive and you’re okay. That doesn’t help you much. This app is helpful and very user friendly. I’m not on top of my game yet. But I feel like I can be eventually. And this app does help. So yes, I highly recommend..PaulinakirstionnaVersion: 7.45.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 7.151.0

MoneyLion: Banking & Cash Back Negative Reviews

SCAM! Useless Customer ServiceThis app is a complete scam. There’s so many wrong things about it I don’t even know where to start. How about the fact that I turned off the ability for it to round up my charges and make auto deposits yet somehow even though I turned it off it turned itself back on again and started making auto deposits against my wishes now I have to wait a week until they will give me my money back because they made investments I did not ask them to make and they say there’s some glitch. Well there are too many glitches because this keeps happening. And furthermore it won’t allow me to add a debit card and it keeps telling me I need to get a different debit card but I only have one debit card and they tell me that I am wrong. But clearly it is them who is wrong but they change nothing and they admit to nothing. The whole thing is scare me and glitchy and they don’t care to fix any of it because they just keep taking your money. And then they charge you a dollar for the fake investments that you didn’t even want anyways and they refused to refund you any of it when none of it works properly the whole thing is broken. And their customer service does nothing they were repeat the same thing over and over and they say they are powerless to do anything well that is no customer service whatsoever they’re just blowhards and scammers they just take your money and they give you nothing in return it is a lie the whole thing is worthless and just waste your time..AhahebrfiwoVersion: 7.50.0

Be careful when using instacashI see from other users they like the financial services. I don’t use them so I can’t say, I basically just use the instacash feature to borrow. You have to be careful when you do though, because in addition to the $9 fee, they’ll ask you for a tip. If you say you’re declining a tip, the next screen where you agree to the fee for getting money, guess what? 10% tip is selected. And if you’re not paying attention, you won’t notice it to change it back to zero. They ask repeatedly for tips, and they also only let you take $100 at a time, which means $9 for each $100, plus the opportunity to sneak in their 10% tip. I used to tip every transaction, now if I use the app at all I don’t because the way they do it is sketchy. I understand the fee and the tipping, but if the customer says no tip the company should respect that. It just seems very sketchy and greedy. I know tips help the company. But I don’t like that they do it that way. I switched mostly to Earnin or Empower. With Earnin you can only take $100 a day but their fees are only $4 per transaction, and they only ask once for a tip, and if you say no they don’t try to slip it in after. Empower doesn’t ask for any tips. It’s a flat fee, one transaction per pay period. And you can get up to $350 at a time. The fee is $10 at most I believe. Just much more straightforward using those apps than MoneyLion. Just being honest with my experience..GoreObsessed1975Version: 7.126.0

Will not help credit run away!!!!I got this app and account as it says if you log in each day you don’t have to pay for the services. I also got the $500 loan to help with increase my credit. This bank only works with a few of the major banks so only my one account that I used for online transactions would work. The major pain is they take 6-7 day’s to process a transaction. It takes 2-3 days before it is taken out of your bank and then some times another 5-7 days to show up on your account as having the loan payment made. I had it set up for automatic payment but even that took 5-7 days and would show that my payment was late due to the lag in the processing of the payment. I contacted there non existent customer service and was sent to there team and services page with zero help. So basically you pay $19 a month to have access to a $500 loan. The loan was easy but the issues with the account and no ability to make payments through bank accounts that do not link through there site such as a ACH or direct withdrawal you can not use checks or anything to make payments and they take so long to clear this app has now actually hurt my credit. 2 of the months they took longer due to the payment coming out over a weekend they had already reported the payment as late before they processed it. This is a scam please do you fall for this like I did. I have paid back the loan and plan to cancel my membership as soon as possible. Also they will not give you back your money in any way..KrisAndraeVersion: 6.7.0

DO NOT BANK WITH THEMLet me start by saying DO NOT BANK WITH THEM DO NOT PUT YOUR PAYROLL DIRECT DEPOSIT WITH MONEYLION!! Let me share my frustrated experience with this awful company my account from nowhere was put on hold they sent me an email to send my documents which I did to retention support only response I got was we will verify your documents within 1 to 2 business days waited till 3rd business give them a call supervisor by name James F guarantee me account would be fixed by today 4/13 nothing yet when I started questioning what's the hold not able to provide me any type of information when I ask them what's the dedicated team number no information provided either when I question them why was my account flag they couldn't even provide me with a straight answer I have sent multiple emails to that dedicated team that has no number or able to transfer and guess what no response either as a consumer we do have financial laws that protects us and for me this sounds like a SCAM I have cancel my direct deposit from my employer due to this matter they basically stealing my money I will be reposting this everywhere possible even to there headquarters I decided one last time to speak with a supervisor and not even a SUPERVISOR can give me a straight forward answer how can you trust a so call bank when they cannot provide any type of information after verifying your identity multiple times at this point i just want my money and there not willing to give me my money back!!.Tynese GonzalezVersion: 7.73.0

POTENTIAL HOMEBUYERS, BEWAREI am currently in the process of applying for a first time homebuyer’s loan. Exciting, right? Wrong! With MoneyLion, do NOT delete your account until you are completely finished with the loan process, because MoneyLion will completely remove access to all of your information unless you have a loan through them. I have called three separate times to try to get any information for my mortgage company, and gotten three answers; the first told me that I couldn’t get a statement, and that a completely separate department would have to call me back to reinstate my account, and when asked for a timeline of how long that may take, he said they’d call me back “throughout the day,” whatever that means. I don’t even actually WANT my account reinstated, I just want to get access to my own information. The second sent me an email that didn’t help at all. The third told me I couldn’t get a statement because I don’t have a RoarMoney account, and that she’d also submit a request to the department for me to have my account reinstated. I asked to speak to a supervisor, and even THAT requires a call back, of which she had no idea of when that would happen. I understand now that I shouldn’t have closed the account until my loan process was complete, but I wanted to warn anybody else that it is completely impossible to get information (YOUR OWN INFORMATION) from this company unless you use them for anything other than Instacash. If I could give this company 0 stars, I would..First Time Homebuyer RagingVersion: 7.141.0

TRASHI reached out to support because I made an account and when putting my information in it claimed that it could not verify my identity. The support agent who messaged me asked me making an account in the past and I replied that no, I did not remember doing that, but that doesn’t mean that I didn’t. I just didn’t remember he then made me wait for 20 minutes saying he was looking over my account. And then comes back and says that MoneyLion doesn’t allow duplicate SSN and that he was deactivating the old account because I decided not to claim it, which is not even true I said I didn’t even remember if I made it or not. And said that I would no longer be able to use money again on any new accounts as if I was being punished for something. That is so ridiculous and unprofessional. This agent did not even problem solve with me to try to figure it out and see if the old account might have belonged to me before just assuming that I was not claiming it and going ahead and initiating a deactivation of my account and making sure that I was barred from using services again. That is absolutely horrendous customer service. I don’t recommend anyone use the service and also you should know that when you put in your information for a loan they sell that information to 1 billion other companies who will then harass you on your phone on your email and whatever other ways they can get a hold of you so be careful giving them your information..SaigechuVersion: 7.142.0

Hassles Upon HasslesI liked the app at first, and I enjoy saving money and being able to request a loan when needed. However, the customer service for this company is pathetic, and so is the system the billing is under as well. The first time I called the person I was speaking to didn't even sound like he wanted to be there, gave me the wrong information that, had I NOT requested to speak to a supervisor (who also sounded bored and condescending) it could have been a choice that damaged my credit. Today I call, because I'm willing to pay off my loan. Using a bank account takes way too long and at this point, I'm ready to pay off and cancel due to the hold time and the wait customer service has. I finally get through to someone after a whopping 15 minutes (and fake clicking links on the website to contact support) for them to tell me my card is not supported to pay my loan off in full. Correct me if I'm wrong, but the BANK ACCOUNT is literally attached to that card & vice versa, how can one be supported and the other isn't ? The bank account takes too long to clear and it completely ruins the plan I had since I'm on vacation. I don't even want the membership anymore, cause there's way too many aspects to this membership and it seems that not everyone is skilled or knowledgeable on it which makes it even MORE confusing, to then have this issue with my billing I'm completely turned off. Once paid off I'm finished..SYJ0596Version: 5.13.0

They are like a Mommy make over with a ugly soul attachedPoor poor poor service!!! 👎👎👎👎I normally would not do this! But if you loose your card and someone uses it. Do not count on their resolution team to resolve the matter. They will have you waste precious time and not give you a previosional credit. They closed my account without fixing it after I have been a good paying customer to their services. They made me loose a lot of money because my instacash was attached, my direct deposit, I didn’t have access to my funds on a weekend I was supposed to take my kid to Lego land for her birthday!!! They were so inconsiderate by not tell me ahead of time so I can make other arrangements with my employer. Instead my family went the weekend without my pay. And they never fixed that erroneous charge of $300 which cause us to struggle for food during that time. This was a unresolved matter for 3 months, after escalating they close my account without proper notification. They don’t care about their customers at all!!! You would think that higher up will fix, but instead they do the most heartless and upsetting action on a weekend that should have been financially perfect. A company with poor customer service is NOT A SAFE place to be. Poor poor service!!!!! Their app looks pretty, but if you reach out for a concern, they DO NOT CARE to resolve properly causing loss of trust, funds and appriciation to the app. Bad bad actions from Money LION 👎👎👎👎.Customer you didn’t care aboutVersion: 7.83.0

Worst customer service experienceSo, I’ve had this app for more than 2 months. From the beginning I got the membership and “invested” hoping to fix my financial situation. (Mind you I don’t have money to spare but reading the reviews, I thought it was a smart move) I was never able to verify my identity through the app. I noticed there was a typo on my spelling, figured that was probably it, so I messaged customer service, they said I needed to call, so I did... twice! The second person I spoke with told me there was nothing wrong with the spelling of my name (I have a screen shot showing otherwise) he said there was nothing he could do. I asked to cancel my membership since I can’t even check my credit score or anything, and I’m pretty much wasting my money... he said I had to be in good standing in order to cancel. I asked to speak with a manager because it wasn’t right that I couldn’t use what I was paying for. My card was declined cause I’m broke... I shouldn’t have to pay to cancel something I didn’t even use. He said “it’s funny you ask for one cause I am one, and anyone else will tell you the same” I then said I know there’s something you can do” he said “is the screen in front of you? Can you see what I’m seeing? No you can’t...” rudely cutting me off. I then said I was recording him and he hung up on me!!!! I emailed support again. They were able to cancel my membership, but no apology for wasting my time and money. No apology for the rude employee... and no money back!.Broke like a crayonVersion: 5.1.0

The only way to get money is exploit the contractDon’t pay this app your money ! They have no ability to collect or garnish wages their payday loan is considered a “gift” by law. Look at the borrowing contract, don’t give the crooks in this app any money. Get a payday loan “Insta cash” then after get your bank to revoke transaction privileges from this app. After you get your money, and cancel your membership do not use the app at all. If they continue to withdraw money contact your bank and get it blocked ! Read the contract for the app. They will only bar you from future services they can’t impact your credit or wages. This app is the worst the only services they genuinely offer are better found elsewhere. The payday loans(in which the amount you’re able to get each payweek changes on the daily) don’t after financial stability they just make paycheck to paycheck living way worse. You have to pay a bi monthly membership fee to even access any services in the app! And their credit builder plus loan is a scam! You pay off a thousand dollar loan just to get back 700 a year later later. You can’t even cancel it. Tried canceling and paying off the remainder of my fake loan and the app repeatedly just didn’t let me press cancel. Shameful practices I wonder how this app even has so many reviews and articles about it. Everything I said before is true read up on payday loan apps and the legality of cash gifts to do your own research.NotusingtherestroomVersion: 7.70.0

Horrible customer serviceLower level agents are worthless, they can’t solve any legitimate issues. Request a supervisor to speak with, be ready to spend 4 hours on hold and not speak with one. Lower level agent will try to setup a callback from a supervisor which is worthless. They will set up a time frame of 24-48 hours for the supervisor to call you back, but the call will not come. After a couple of weeks of requesting to speak with a supervisor, you will finally talk to them and they can’t handle much either as far as legitimate issues goes. Then you request to speak with their superior to try and resolve ongoing issue. Takes another couple of weeks to get in touch with them. You discuss the issue with that person and they inform you they will do some research into my issue and get back in touch with me within a few days. A week or more goes by so you reach out to communicate with the customer advocate you thought was researching your issue to find out after another week or two of the same cycle of horrible customer service to realize that they haven’t done anything into trying to resolve your issue. You communicate with them the horrible customer you keep receiving and the hands of their lack of communication and she makes notes on the account to help alleviate the customer service experience and then you still keep having to deal the same horrible customer service experience.Dylan CaroonVersion: 7.52.0

DO NOT BANK WITH THEMI was banking with them and enjoyed their different “benefits”. My bank card got compromised while I was away attending a music festival. I reported it as soon as I got back. A lot of calling and follow ups were made. The people I spoke to was not from USA. It does matter because sometimes they dont understand how frustrating it is. My bank card was used multiple times to withdraw and deposit money. My investments with the bank were on hold for more than 3 months. After 2 months of going back and forth with false promises etc… my account was closed without my consent and without notifying me. Since my account was closed, whenever I speak to someone, I couldn’t follow everything they were saying because I couldn’t see my account. I was just going by what I remember. In the end, I was able to get a check for my money that was on my account and I had to pay for that! What?!?! Also, since I didn’t have access to my account for so long, I forgot about the credit building loan I have with them. That one wasn’t taken cared of, which I believe should have been discussed with me. It was left unpaid, it should have been paid from my balance before I was issued a check. So, that was reported to credit bureaus, as a late payment and went to collection. Thank you for ruining my credit score instead of helping me build it. So, NO to banking with them!!!.Katy scaryVersion: 7.116.0

Don’t do it!!I signed up for MoneyLion a few months ago. I should have known something was up when I had my paycheck going to their account for direct deposit and I would try to get an instacash advance, it would be an issue with my direct deposit. I cancelled the direct deposit, but I kept the account because I had taken out the loan to help boost my credit score. Due to the covid-19 pandemic, I lost my job so of course I was unable to make the membership payments. When I got my stimulus check I paid my loan off thinking I would get the money back within a couple of days. I did t want the loan to go into default. Every couple of days I was promised the money would be transferred into my account, but it wouldn’t! When I would chat with them, I was told my membership had to be reinstated. I was still making the membership payments tho. The payments would be pending in my personal account for days before they cleared the bank. When I would chat with someone, I got the same answer. They would tell me the payment was initial and I should have the money in five days. Well five days has turned into a month and I still don’t have my money!! I have talked to someone five times and they keep telling me the same thing. I was also told I cannot Vance my membership until the funds are sent to my account. So they have no issue charging we for the membership, but they have an issue sending my the rest of my loan. I have had no choice but to consult a lawyer because this is ridiculous!! Please save yourself the pain and don’t do it!!.Thickdiva30Version: 6.17.0

Garbage app, customer service is trash and clueless on there own productsEver since I’ve been upgraded to the Roar Money account it’s been a nightmare. There’s been issues with MoneyLion in the past but this about does it. I upgraded to this new account and was encouraged to switch all of my direct deposits to it. A few problems with this. One it would not give me the option to make this my account to make my membership payments so last month it caused a missed payment which I fixed by transferring some money over from my MoneyLion Roar account to my old MoneyLion account and did a manual payment to my MoneyLion membership. This month same thing happened except this time even though my old MoneyLion account does expire for over a week the option to transfer from my Roar MoneyLion account to the old MoneyLion account so I could pay off the missed membership payment. So I had to call in and a representative switched the payments over for me to my MoneyLion Roar account and I paid the missed membership payment. I even paid the remaining balance in full for my MoneyLion loan. I was told the freeze on my account was gonna be lifted and than the call dropped. No call back so I called in again and this time I’m being told my account even though paid off is still suspended for 3-5 business days so I’m unable withdraw my investments or apply for a new loan. A lousy experience..Bryan FlorianVersion: 7.6.0

Horrible experience with customer serviceWas paying my twice monthly payment for my membership, loan, and investment religiously. It was a lot, but I was ok with it. Then one month I was unable to make my payment and the auto bill bounced back. When this happens, they pretty much keep billing you and have it accumulate month after month without charging your card. I finally realized that the payments were not automatically charging my card called in to catch up on my payments. I ended up paying off my loan and caught up. I thought I was in the clear. Phew.. Since my card declined once I was responsible to manually call in to make my payments. Month after month I tried contacting a human at moneylion to make a payment, only to be put on hold for hours by the automated machine. Eventually, $600 behind in membership payments, they finally launched the new help desk platform and I was able to make an appt for a call back. I was hoping to find a resolution and somehow bring my account back up to speed. I eventually explained to the “supervisor on the floor” my situation. To my dismay, she was not understanding and acted very child like. She was condescending and would laugh as she’d respond. Frustratingly, I would explain over and over how I was unable to get through and make payments. I don’t have time for that kind of non sense so I eventually hung up on her. To this day, the hole gets dug even deeper as they continue to tack on month after month of fees and dues. Do yourself a favor and stay away!.Premproj1Version: 5.18.0

Generator false informationI tried to create my account and they asked for your address your last of your Social Security number your name, the date of birth and also you have to add your bank. You can either link it or if you wanna get paid instantly and you don’t wanna have it sent to your account and then you could just do it to whatever credit card or whatever car that you prefer to have it on and it wouldn’t let me get my Insta cash at $500 or whatever I was eligible to receive so then I called them and they made it seem like oh you know the generator saying that it can identify me because the information don’t match when everything obviously everything matches with my card and my Social Security like I get unemployment like my taxes and everything like it just don’t make any sense like everything adds up. What makes y’all special like I have this other Insta cash called empowerment and that don’t give me issues like and she gonna sit there and tell me on the phone oh because it’s a simple generator we don’t do it. Apparently you don’t maintenance it manually y’all not paying attention because apparently it’s giving everybody else false information saying that all that they can be identified that don’t make any sense. Are you gonna sit there and tell me I wouldn’t get this app don’t waste your time getting this app cause they’ll give you the runabouts.Kyanite221Version: 7.116.0

What a wasteI have been using money lion for pretty close to a year. Never had any issues until lately. I contact customer service to let them know that they are drafting my membership fees and loan payments on opposite weeks that I get paid and to please correct it. That was back in October. Never got done. After being charged multiple nsf fees from my bank I called them again, yet they have no record of me calling. I try to look past it cause everyone makes mistakes. I get my direct deposit sent here and that is when al the real issues start. There as too many bugs. I log in ever single day. I never miss. Yet since they had to change my payment dates which they finally did the customer service rep that I spoke to assured me that I would still get my 50 dollars back into my account. Not true. Even though they still took the payment out of my direct deposit the following day ( my direct deposit is set is with them) so they can see my deposits they paused my membership so that they could keep my 50 dollars. As soon as my taxes get here I will be paying off my loan and direct deposit. Too many bugs. Customer service supervisors just lie to get you off the phone. It says that I need to finish setting up my account with direct deposit all the time even though it is set up already. Today it says that it can’t verify my bank information even though they are my bank. Don’t waste your time..Tiffany 76180Version: 5.10.3

Scam!! Don’t get this app!For the love of God, don’t get this app! You’ll regret it! Not a trustworthy company. They don’t let you access your account after connecting direct deposit. Customer service can’t actually do anything for us. And they take forever to reply through email. The last person I spoke to sounded annoyed with me and I get it but I’m super annoyed with y’all too! Everyday I call to get help with my situation and it’s always the same thing.. “I’m sorry, but unfortunately there’s nothing we can do on our part.” They read a script and that’s it. They can’t actually do anything. Big red flag! I’ve been dealing with this issue pretty much after opening up a roar account! I regret connecting my direct deposit because now they won’t allow me to church obtain my funds. I don’t trust this company and you shouldn’t either. It’s a scam and you won’t get access to your funds. I’m late on my rent for about two weeks now and everyday I’m charged a late fee for not paying rent! It’s all because this company decided to put my funds on hold almost right after I got my direct deposit connected. Scam! I wish I can ask for compensation for all those days I had to wait on them but this bank wants to take your money not give you money! So please, save yourself the regret and don’t make the mistake of downloading this app! I also feel like the good reviews are from people who were paid to leave a good review because this app is definitely not what they’re talking about. Biggest regretful mistake I’ve made this year! A total scam! And yes, I’m mad. And you would too having to deal with this this long..RuthuridyVersion: 7.79.0

Left me with no money 3 days before ChristmasI have had moneylion for years and been very happy with it. My instacash had increased to $780 which I always paid off early when used. All of a sudden 3 days before Christmas my instacash eligible amount decreased to $180! I had been depending of using a good portion of that for bills due to Christmas expenses. After three different calls and being told three different things I was finally told this morning it was because I had an EXTRA (yes extra) $100 deposited into my account December 1st. Even though my direct deposit was the same amount there is a glitch in the system it thinks your deposits are inconsistent..that makes you ineligible for full amount till the next payday January 28th in my case😭 The worst part is that apparently they have been aware of this glitch because it happened when some ppl received an extra govt payment and no one thought to warn customers! I can’t even begin to explain the financial hardship this has created for me. And the fact that there is nothing that can be done to fix it is unbelievable to me. Unless some miracle happens and the system “unglitches” itself I will be closing my account and moving my direct deposit before my next payday. I hate it when I have loved this account so much but I cannot risk another $600 system problem that takes over a month to fix.Sherri226Version: 7.40.0

Don’t just don’tUPDATE: TO THE PEOPLE AT MONEYLION- no I will not send you ANYMORE information. As of yesterday I’ve tried 4 times to access the account only to be told there is a problem and then I got an error message saying I had been “blocked by the site holder” which would be you. I’ve already given you ALL THE INFORMATION I HAVE TO GIVE SHORT OF MY BLOOD TYPE. So no I will not “reach out” again you should have fixed it the first 5 or 6 times I spoke to you. The review stands and your app is still trash I started this account because mine and my husbands identity was stolen and we were having a hard time getting a bank account with all the alerts so we started here and all seemed well. Until they started locking us out of the account. Long story short we’ve used the app for about 2 years and suddenly (as of 3 months ago) we cannot access our cards we can’t look at them we can’t lock or unlock them and did I mention our information has been stolen from this account about 5 times? And each time I’ve called they’ve told me “we will look into this” and then never got back to me. Same with the issue with the card I told them Every single day for about a month that we couldn’t access the cards and then we got totally locked out of the account for like 3 days. It’s not worth it. Just use something else but stay away from this app..BrilliantEvilVersion: 7.106.0

All automatedI usually do not rate things but I feel I need to this time because I’m so frustrated with this company. It started with instacash, I cashed out my full amount and paid it all back on the next payday. Easy, right? Well that same day my instacash was renewed so I cashed out 50$ to start with as they only let you cash out 50$ in increments, to which it showed me was due immediately. I tried paying it and the very first time I submitted the payment back for the instacash I literally just withdrew it started saying that too many failed attempts blocked my card (untrue, I had just checked my bank account.) and that I needed to pay with a MoneyLion checking account. I do not want a moneylion checking account. First I tried to contact support just to fix the date on the instacash payment, absolutely could not get through to anyone. Finally after two days of getting the runaround through emails, I started trying to contact someone to just let me pay my instacash and cancel my membership and close my account. There is no number or email to which you can speak to a real person. I’ve emailed several different “support” emails, submitted several requests from the website, got a ticket number, sent screenshots detailing everything I have been through, all to get reply after reply simply ignoring all of my complaints with an automated message telling me how instacash works. Extremely unhelpful and downright sketchy. I can’t wait for the automatic payment to come out for my most recent instacash so I can unlink my information and delete this app. 👎🏻👎🏻👎🏻.Josees daughterVersion: 6.12.0

Please avoid and get a traditional bank accountMost traditional banks offer cash advance as well as long as you receive consistent direct deposits… I have had my first ever dispute started with ML I reported an unauthorized charge mind you this bank account is suppose to be FDIC first lie… they are not here to help the consumer it’s strange that they can willingly give away 1000s in sweepstakes but god forbid anyone loses money from their fdic insured bank account they can’t help you… they lie I have proof after proof of their lies I had a agent try to alter and in a no refund policy that is not stated in their terms and conditions regarding instacash payments which I remind you customers have no obligation to pay… I have always paid my instacash payments back and after my money was stolen from my account I paid off my credit builder plus loan to get my money out the credit reserve just for ML to take it and not give it back even though there is no clause in the terms and conditions saying the payments are not refundable and to make matters worst after taking the money and not giving it back they reduce my instacash so that I really have no way to get it back and not once even after explaining the situation have they offered in anyway to help they seem to be one of the companies scared of the big apple and doesn’t care about their pay consumers.Upsetconsumer21Version: 7.79.0

Poor transparency, poor customer service.I enjoyed money lion for years, until one day out of no where they closed my account. I tried calling plenty of times, no one can tell me why it was closed, and they make it clear I am no longer eligible to open my account, and ALSO I am not eligible to get MY FUNDS back. I have never dealt with this sort of thing where a company, let alone a financial institution can just close an account without reason, and not allow you to get your funds. I feel robbed, and scammed. Worst case is, I also had loans with them, in which I had paid off and taken out again and again, to build credit. Now I am struggling to log in and or link any sort of account to pay those off. It’s horrible customer service on their part. And horrible transparency. Their customer service will try and push you away the moment you constituents asking questions about why they closed your account, and push you away when you ask why you can’t get your funds back. Not in a nice way either, they brush you off like it’s not a normal thing to ask for your own personal money back, and or A valid question like “why was my account closed”. Beware as this could happen to you, and they will not give you a reason, and they also will not allow you to have access to your funds..Robdfb3Version: 7.82.0

Unauthorized debits - terrible customer service - still no solutionThis is my last effort to make someone at MoneyLion contact me in regards to an instacash issue. I had an instacash which was scheduled to be repaid on a Thursday over a month ago. I deposited money into my linked checking account on a Monday, 3 days prior to the due date to MoneyLion, in order to make a payment with the Dmv. Not more than 20 minutes after, MoneyLion took out 5 separate charges for slightly less than what I owed, and my instacash was NEVER reduced. I had called and they delayed the instacash due date for 2 weeks in order to investigate the issue. 2 weeks later I attempted to postpone the instacash payment again because after 2 weeks, the “engineering department” was still investigating the issue. The payment never was postponed because customer service refused to listen to me and understand that the issue was being investigated, and they kept asking when I could pay. That Thursday guess what happens? They take out the instacash payment forcing me to take out an instacash again because now I’m short funds. Money should never have been taken Out until the issue was resolved, which to this day I STILLL don’t have an answer as to why money was taken out of my account PRIOR to the due date, and my instacash was never reduced by that amount. Over a month now for the engineering department to investigate this issue, nobody knows what’s going on and I have to explain this to someone every single time I call, and wait or get disconnected. Customer service is poor, the worst. Does anybody have an answer for me? Seriously. I’m so fed up.Meyo788Version: 7.6.0

FRAUDS! STAY AWAY FROM MONEYLION!MoneyLion fraudulently opened two separate accounts in my name with two different social security numbers. They opened a $500 Credit builder PLUS loan in my name without my knowledge, authorization, consent or approval. They forced me to pay that loan off even after I filed a police report which backed my identity theft claim, complaints with the CFPB, BBB, The NY State Attorney General’s office, and the FTC. They reported this to the credit report which is how I found out about it. The bank they had on file is not a bank I have ever done business with. They are SCAM artists and they are frauds. DO NOT do any business with them. They are nearly impossible to talk to on the phone, they don’t care that they have fraudulent accounts, and refuse to follow the laws on the United States to correct this. They owe me a lot of money and they said that they already paid it. That’s a lie. Then they said their “engineers” had to review and release the $375 escrow funds (that I never opened in the first place but was required to pay off) within 5 days, yet the haven’t. I want a refund of all monies paid to protect my credit because they are full of crap. This company is a bunch of scam artists and their call center is based out of Malaysia. They have no regard for identity theft victims or their customers. STAY AWAY FROM MONEYLION! You will regret this! They need to be SHUT DOWN by the government!.Labs1980Version: 7.4.0

If it was legitimate....So everything was totally great, then my monthly payments weren’t coming out each week. I called numerous times the first time they didn’t go through and couldn’t get through. When I finally did they tell me I was in “default collection” just 2 days past my due date because my bank account number to take the payments out were wrong (but not wrong to put the money in my account mind you) so they make up a “new payment plan” and instead of 52 weeks pay off I have now a 12 week pay off as “punishment”. I negotiated to 16 telling him I put the right account number in (he even read off the right number to me) and begrudgingly accepted. Then I wait the next week for the payments to come out and they don’t. Instead I get an email this time (the first time I had to track them down) and it says “broken promises” as the headline and that my account number was incorrect and they couldn’t take the payment out. This was after 56 minutes on the phone (a recorded line) with a rep to fix my “issue” the first time. I knew the terms and agreements I read it I knew I’d have to pay that wasn’t the issue, but this company is literally pushing people into paying more and lying about how they’re doing it. It’s a shame because if they’d done it on the up and up they could make a ton of money with good reviews and a great business model..DexdaveVersion: 5.8.0

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 7.151.0