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The New Yorker Positive Reviews

Mostly good, some opportunities to really delightThe app satisfies on most fronts. I can comfortably read shorter articles, search through the archive and save stories to my library, listen to incredible voice actors narrate longer pieces, and mindlessly (but enjoyably) flick through an endless digital stack of cartoons. There are three main features that would greatly improve my experience: 1. Narrated articles from the archive. The voice actors who narrate the articles are outstanding. However, the practice of providing articles read aloud seems to only go back to 2018 or so. That’s a lot of the archive left unvocalized. My preference would be to have voice actors read at least some of the more major/famous stories. Alternatively, the use of synthetic voices could provide a way to make older stories accessible in a different format. 2. Allow saving articles to reading lists, not just a single library. I comb through the archive quite a bit. As a result, I’ve saved a lot of articles to my library. Right now it’s especially hard to scroll through all my saved stories. It’d be really great to have some library folder structure to organize the content I find and save. 3. Better browsing by topic/author. There have been countless times where I read someone in the magazine, really liked what they wrote, and want to see all their contributions. On the web, this is really easy. It’s much clunkier in the app. Having collections based on topics or themes to better surface stories from the archive would also be nice..ThickSocksVersion: 8.9.1

July 2022, forced app upgrade, dumped old saved issuesLongtime print - online subscriber and reader here. Was pleased that with prior “print edition” app i could download AND SAVE issues to view on a large-screen ipad, or a mini for airplane reading. After a forced app upgrade years ago, all my saved full issues deleted, had to redownload each and every one. On a rural connection DSL it takes a minute per issue and mind numbing icon stroking and scrolling. July 2022, again, the app is upgraded, all my saved issues are not ported to the upgraded app. I got to a google-fiber wifi to download issues, all over again. (Edited) at first it looked like i could only download current year issues. Then i went back and noticed a “year” scroll menu (top right, then bottom) to allow prior-year issue download. Back to 2008. So, next app upgrade, will CN continue to refresh archives, or will the old bits just vanish? Twice, issues were not imported in the app upgrade. Remember, readers. Your online media are ephemeral. If you value the content, save the print edition, because CondeNaste may or may not continue to refresh any paid-for archive of digital content. Fortunately, my “saved articles” list, which was initially blank after the upgrade, reappeared after a minute or two- i think it is intact?. So, rating: content quality, 5 stars. Delivery and loss of archives, zero stars. Old issues have been deleted twice, now..BoborojoVersion: 7.2.0

Decent, but buggy and missing features + useless help lineNow that I can actually scroll through an issue in the right order, this app at least now has most of what I needed from the old one that they just silently killed. It's still kind of a shame that I'm basically reading an embedded browser view rather than something that actually looks like the magazine (all text with ads as interstitials between articles). And I still don't understand at all why there's no feature to see all the cartoons in an issue. For now, the old app still works on my phone (but not my tablet), so I've been using that to look at all the cartoons after I finish an issue. I've noticed that when this app gets backgrounded on my phone, if it's unloaded from memory, it'll show me a blank screen instead of the article I was on. The only way to get back to the article is to exit to the table of contents and go back in, but this loses my place. I tried to report this bug via the help email, and was first given instructions on how to log in and then told to contact Apple Support. It's amazing how impossible it is to successfully report bugs on this app, which doesn't give me any confidence that it'll improve. It's really a shame because I enjoy the content of the New Yorker and had been using the old app as my primary way of reading for the five years I've been a subscriber. Sadly, the old NYer Print app crashes on my iPad. The constant annoyances on the new app really make me wonder if it's worth dealing with sometimes. I shouldn't be paying the subscriber rate just to be annoyed..IlyanepVersion: 6.7.0

Great content, infuriating appI really detest this app, which has a number of infuriating characteristics. First, the app defaults to the Top Stories tab even if it’s been only about an hour since you’ve been in the middle of a story in the Magazine tab. Second, while it will keep your place in a story, it will not keep you place in your downloaded magazines. That is, after its default to Top Stories, you need to locate both the issue you were reading and navigate to the article, where it will have more-or-less kept your place. Ideally, when it opens it should default to where you were, not to Top Stories, but if it does, it should immediately go to the issue, article and place in the article you were in the process of reading when you click on the Magazine tab. And then, there is an real design problem: when you are not connected to the internet (example: on the subway between stations), when you click on the Magazine tab to access your downloaded magazines, there is a very substantial delay in opening the that tab. This should be immediate in the absence of internet connectivity. The New Yorker, which is itself indispensable, could do much better by its users..Random Man, the other oneVersion: 10.6.13

Needs improvementThe app is designed well, the typography is great and the reading experience is overall satisfying. Unfortunately it also lacks critical features from an app designed to be a reader: 1. Mark as read: Articles or issues should give the option to be marked as read — or automatically marked as read. Many a times I scroll through the previous issues to see which issue I haven’t finished yet at. 2. Sync with audio: Often times I prefer to read the article but cannot at the moment. In such cases, having the option of listening is great, however if I’m not through listening and decide to decide to finish the article by reading. It is not possible to find where I was left off. There should be a sink feature where the audio can mark until where the user has listened to the article..Carmichael, CharlesVersion: 8.9.3

Could be betterI don’t think that this a great app. If I leave in the middle of reading an article, when I come back to the app it automatically takes me to the home screen, meaning I usually will have to make several clicks, trying to remember in which print issue the article is, etc. Also, I’m often getting signed out, meaning I need to sign in again, and then it says that that I don’t have a valid subscription or something like that…. Also, for my taste, there’s much too much politics and current events in the New Yorker. I prefer more cultural offerings. I’m sick of politics and get enough of it everywhere else – in the Times, in podcasts, on late-night…. The New Yorker’s writers and editors can make any subject interesting, but now there are so many articles which I don’t read due to lack of inherent interest on my part. The New Yorker should be better than that. Oh – the app isn’t good in landscape, the text is too wide. I don’t enjoy portrait orientation and changing the orientation of my iPad..ThreeekingsVersion: 10.6.14

Good, could be greatI have only been using the app as a subscriber for about one month. Two big gripes that I have are related to the listening features. 1) Why do I have the options to listen to articles at 1.2x, 1.5x, or 2x normal speed but only have one option to the slow down the audio at .5 speed? This is the New Yorker, not a children’s book. Who in the world can comprehend the New Yorker at 1.5x or 2x speed with any enjoyment? Please provide some additional options at around .9 or .8x speed. 2) Why do only some articles get the listening option added whereas others do not? And some articles with the listening option do not play any audio due to an error message that pops up. Overall, it’s a good app, but not on par with the physical magazine experience..CasonkVersion: 11.3.3

Great overall - crossword doesn’t saveLove the overall flow and design. I just have one issue with it: normally when I’m reading an article I can close my phone, even quit the app and when I re-open, it will bring me to right where I was on the article (very helpful for longer ones). However, the same is not true for the crosswords, which is the main reason I use the app (I read the hard copy more). I love the collaborative feature and have discovered that if I open the crossword with the link it provides in my browser, my work is saved and all is good. However, if I just use the app to fill in the crossword, the moment I close my phone or take a phone call, I’m sent back to the home page. Often, when I find the same crossword again (which isn’t straightforward because they aren’t listed by date in the search), my work is saved. But occasionally the board is wiped clean! Very frustrating..Rockin movieVersion: 5.2.1

Don’t use Apple alternative email to sign inI am a first time subscriber. I made a big mistake when I signed in for the first time; I used the alternative email Apple provided. Now i had to call customer service to reset my info in order to read on the website. ITS A BIG PROBLEM WITH THE APP AFTER YOU SIGNED IN USING AN ALTERNATIVE EMAIL THOUGH. Even with delete and reinstalling the app, I could not use the original email to get into my account. Whenever I reinstall it would still go to the alternative Apple email and prevent me from using the app. I tried to”sign-in-with-another-email” , the first 10 times it would resend a sign in link to my email, after that it stopped responding, as if it suspects I’m a bot. Please change this feature and allow me to delete all info and reset the app. It’s so much easier to function in the modern world with a functional app..Diane W LVersion: 8.9.5

The Latest BugI love the New Yorker and the app! I’ve been using it for a few years without any major problems. The only issue is with some of the newer updates and “The Latest” section that recently was introduced on the mobile app. I find that it never updates to the most recent when you click “All latest stories” and if I refresh that specific page to see them, it says there is no internet connection which I know isn’t true because I have no issue with any other part of the app or with my phones connectivity in general. I love this app and magazine and just wish that part could be fixed so I don’t have to use my laptop to see if there’s any distal stories I’ve missed.JlfkysVersion: 11.0.2

No Bookmarked Progress, Magazines Don’t Download as PDFsThe last time I subscribed to the New Yorker was about six years ago. As with public library borrows, you could download issues of the magazine as PDFs to be opened in the reader of your choice. Additionally, you could keep your progress within a particularly long article within the app. Fast-forward to the new and improved version of the app. Downloaded magazines seem only accessible within the app, which destroys the effect of the magazine layout. Worse still, the app refreshes even if you haven’t closed it and are only checking another app for a moment. This means you not only lose your place in the story; you’re also pulled back to the landing content of the app, which might never have interested you in the first place. Additionally, you cannot bookmark your progress in an article or a downloaded magazine; you can only bookmark an individual article without progress. You can’t even highlight a passage to give you a clue where you left off, which is why I spend more time searching for my place in Aviv’s long piece on Alice Munro than I do reading the article itself. I only just subscribed a week ago and am thinking of cancelling my subscription..ScryptitiousVersion: 10.6.2

A lot of info packed into a tiny space, quite well.I have not been one that has been fully converted to reading only digital versions of my favorite magazines. The first one that I switched over from was National Geographic, reason being…. it made the pictures even more spectacular. It took me time to start getting into reading The New Yorker especially on my iPhone and while isn’t perfect, can still be a bit clunky and the screen can still get crowded, but it certainly is improving all the time, and its refreshing to be able to read it on the go, especially when I want to catch up on both current and old articles from previous issues..JwrosenbergVersion: 9.3.0

It’s a bit hit or miss whether the iPad App worksI only started reading the magazine on my iPad about five months ago, and am underwhelmed by the experience. Sometimes the App works, meaning that I can access all the stories from the magazine, and sometimes it doesn’t. The most recent magazine, for example (November 19, 2018) gives me only three “Goings on About Town” items - nothing else. I have closed and opened the App, I have logged out and back in, and even removed and re-installed the App, all with the same result. It would be OK if this was the only time something went wrong - on at least two occasions in the last three months the magazine completely failed to download, and/or told me I didn’t have a subscription. In contrast, I have never had any issues with the iPhone App, which I have been happily using for several years..NubeenaVersion: 3.3

Some issuesThis app keeps saying my subscription is not active after I’ve confirmed my subscription multiple times. I’ve needed to put in my account number and zip multiple times a day. With the address confirmation option when you choose the state it still shows as needing to be entered so it doesn’t work, you can only use the account number option (at least one works I guess, otherwise I wouldn’t be able to link it at all) It’s pretty infuriating. I’m also surprised there isn’t a dark mode option. That will be a re-subscription dealbreaker for me to be honest. Last, It would be nice if one of the main links on the bottom took you straight to the crosswords instead of scrolling vaguely to the upper middle of the article list every time..K t c r u e lVersion: 8.9.0

The app really needs workI know you have only had like 30 years to get a decent functional app, but maybe prioritize it now? Signs itself out randomly and makes it impossible to sign back picture don’t align with the article titles in the list of articles in “current issue” I search short fiction then select a story and I get a completely random article. Repeatedly. Did someone hire his old college friend’s god son to develop this? I quit the app last year because the app was (hint not sap, not pap, but cr…yeah. (And there is a bit too much shallow pop culture stuff these days). But I missed it so in our modern wilderness and resubscribed this year. Still…. The app. The app! Onward and upward.. I hope!.Lao bioVersion: 11.2.2

ImprovementsI love reading The New Yorker in print form, but I find the app to be just as good. It’s very convenient for anyone who wants to read TNY when they have downtime; be that on the train, an Uber, downtime at work, etc. It’s smooth and easy to navigate. They recently just extended the amount of articles you’re able to bookmark. Before, you had a certain amount before it capped you. The only thing I wish they would incorporate is the dark-mode screen feature. Maybe they don’t want to add it because they’re trying to keep the same aesthetic and feel of the magazine in the app form, but having that option would be icing on the cake..BarnabbusVersion: 4.3.0

Could be greatI love a lot of things about this app, but two things I really don’t like: - I wish they would add a dark mode! I often read at night before bed, and even with my screen lighting turned down and orange-y night mode on, the white is annoying. - It used to be that when I closed the app, or switched to another app and back, it would return me to the same place in whatever story I was reading. But since some recent update, I now often see a blank white screen when I reopen the new yorker app, and when I toggle back to the story I’m on, I get thrown back to the top of the article. Needless to say New Yorker stories can be quite long, so this is discouraging..~areader~Version: 6.5.1

App stopped workingAll of a sudden this app just stopped functioning,I Have a subscription through Apple Pay to the New Yorker I should be able to access this app I cannot. Customer support has been useless if I could rate it a zero I would. After contacting New Yorker, by phone, they totally fixed my issue. Thanks ! It has stopped working again, so I lowered my stars to one If I could give it zero would I spent hours on this to no avail. I also wrote a very detailed email to them that they never responded to. Thanks a lot New Yorker. Problem solved. thanks, New Yorker.Ers007Version: 8.2.4

Pretty clunkyThis app would be so much better if every time I opened it I wouldn’t have to log in, multiple times. Also, opening the app on my IPhone or IPad and then clicking on something to read, only to have it take me to the New Yorker webpage, where I have to log in (again), before getting redirected is a PITA. I get it, these are “white people problems” but, if you’re charging a substantial amount for a subscription than the in app experience should be smooth and seamless, preferably with no ads and very similar to how it would feel if I were reading an actual digital magazine and not an website pretending to be a digital magazine. Namaste..BigslothVersion: 10.7.2

Why am I paying to see sketchy ads?I’m a paying subscriber and was surprised to see ads throughout the app. I subscribed expecting a premium, distraction-free reading experience, but the presence of banner and sponsored content undermines that. The journalism itself remains excellent, and the app is generally smooth to use, but the ad experience feels out of step with a paid product. If ads are going to remain for subscribers, that should be clearly communicated upfront. Ideally, there would be an ad-free tier for paying readers who want a cleaner, more immersive experience. As it stands, the content quality is top-tier, but the value proposition of the subscription inside the app feels diminished..Delao2314Version: 11.2.5

Love the magazine, used to love the audio version, but hate the transition to automatedI've read the print version for decades and loved getting the audio version (through various sources, including audible). I used to listen to all available articles while commuting. One of the best features (besides the excellent writing) was high/quality narration. It could even draw me into to stories that I didn't think I'd be interested in. Recently more and more of the articles are rest by automated voices and I can't stand it. I keep trying, but inevitably switch it off 5 minutes in because the sound is so annoying. Please bring back human narrators!!.XasteriaVersion: 10.6.7

Lifetime ReaderI grew up reading my mom‘s copies of The New Yorker. Before I could actually understand most I always loved the fiction and reading the comics. I would look forward to every new issue and as I got older, I started reading things that I was curious about and it was the first magazine that opened my eyes to the world. More so than Cosmo or other girly magazines that had sex and boyfriend quizzes that I wasn’t taking because when I was 16 I didn’t have many boyfriends. Bravo New Yorker for a brilliant 100 years! I can’t wait for the festival in October!!!.ThePassenger444Version: 10.7.3

Newly LoveI’m new to TNY (shocking, I know) and absolutely love it. As for the app, it’s v simple and clean which I like; however, I have two suggestions for improvement. First, the ability to archive or favorite articles. I know there’s a “save” feature but I use it more as a “save to read later” feature, as I’m sure many other users do as well. Second, the ability to highlight favorite passages and come back to them. Some articles are extensively long yet only a few sentences or paragraphs might be meaningful (to me). Medium has both of these features and I find them v useful..SylvilucVersion: 5.3.2

Great app - I’m a new fan of the new yorkerIt works great, I like that it always brings me back to where I left off. The UI is clean and works without any issues. I just wish we were able to comment on certain articles, I’d love to be able to read what other people think of certain articles and participate in discussions. Also, it would be REALLY cool if they added reading time for each article, so that I can plan my reading depending on how much time I have..KrazayVersion: 3.3

Why a 5 starFor one who understands and appreciates proper grammar, sentence structure as well as a holistic approach to capturing broad culture scriptures in a magazine...the New Yorker Magazine is the answer. #1newyorker.EnzpalVersion: 3.4

Good App, love the Magazine.This is from a Real liberal moderate from Canada. The person who gave this app and the magazine content one star and says he hates he magazine and says he’s Canadian is not likely to be Canadian, rather just another blind Trumpster hiding behind my flag for legitimacy. Good Luck America, this magazine is a shining beacon amongst an otherwise bleak dystopian nightmare that is Trumps America..RjuleiVersion: 3.3

A few issuesThree things: frequently signed out, and signing in is sometimes a fraught process; very poor performance, especially on launch; no dark mode..SharprichnorthVersion: 10.4.1

Generally decent app and experienceI would like a dark mode feature, or something to adjust brightness at night.Great game (94%)Version: 8.9.5

Playback speedPlease add a .75 or .8 playback speed (like your contemporaries have) this would be greatly appreciated.ReevvviewzzzVersion: 10.8.0

Outstanding!Phenomenal writing, terrific cultural range, fearless journalism. I’m a long-time subscriber and consider it essential reading..Johnnny G!Version: 11.2.2

Annoying app featureThe app consistently kicks you out of the article you are reading and defaults back to the home page, even when you do not close the app. This is extremely frustrating!.NewYorkerFabVersion: 11.0.3

I don’t knowI don’t know much about the app. But The New Yorker has the best writing around..GhaiguyVersion: 11.0.1

Not greatThe articles only download the first paragraph. A bit crummy really in terms of a working app..SuziyazarVersion: 10.8.1

Great app; no dark mode :(I love this app, but I really wish I could use it before going to sleep, without getting exposed to too much light!.Martianboy2005Version: 10.6.2

Needs dark mode featureCan’t enable dark mode on the app which is super unfortunate.Saraforever1994Version: 8.6

Continuing OutstandingFirst among many. The one source for new writings, best for continuity when that really counts. In times of backward reverses, the dependable forward momentum..FabrictornVersion: 10.6.1

New YorkerLove this app. Always recognizes me. Always opens and the audio short fiction has been game a changer for me. I never miss an issue.ItisnotacceptingVersion: 9.3.0

Buggy, fussy, frustrating.At least twice a year, the app refuses to recognize that I have a subscription, and kicks me out without letting me be able to sign back in. I can only sign back in after I have removed and reinstalled the app at least twice, and it gets exhausting to have to maintain this app. The developers have done a really poor job of creating a positive user experience, and I really, really miss the old app that existed before..StopSpanglishVersion: 8.9.2

Dark mode is neededThis app desperately needs a dark mode… while I love the content it’s practically impossible to read in the dark at night I shouldn’t need to have peripheral lights on in order to open the app without being blinded And if I’m going to have lights on - ill just read the print edition instead Not having a dark mode acts as a deterrent from even using the app - to a point where it becomes an issue of accessibility.StevenRolandVersion: 8.9.0

Please add dark modeAll very nice. The quality of the magazine is unbeatable. I would also appreciate a search by topic of interest, like science..Il ToscanoVersion: 6.8.0

It is more than a magazineIt is also a great newspaper. The coverage of the war in Ukraine is thorough with feet on the ground Excluding puzzles and cartoons I receive on average 3 emails a day about current and past cultural happenings movies,plays,books. Suffice it to say The Yorker is a if not the top source of current as well as past events.PmlcanVersion: 6.7.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 11.3.5

The New Yorker Negative Reviews

Desperately in need of improvementIf the content in the New Yorker wasn’t so worthwhile I would ditch this app in a heartbeat. - Even with the latest version it doesn’t really keep my place. If I move away from what I am reading (and the app will do it for me without asking when new stories come in), I have to scroll through the downloaded issues, remember which one I was reading, find the article, and then sometimes, but not always, it will go to where I left off: huge pain. - With one of the latest updates the cover title disappeared and the order of the articles changed (talk of the town is now at the end) - Suddenly the app started having problems with finding internet connection and issues before 2024 are not available. I hope this lasts problem is a temporary malfunction otherwise I will seriously have to cancel my subscription. BTW I have been a subscriber for many years and I would miss the magazine, just not sure it’s worth the headache. I would revert to print if I could but I travel a lot. The app, if it worked, would be a perfect solution for my needs. Too bad it doesn’t! Wanted to update after the developer’s response: I have indeed contacted the technical support team several times and was appalled at the lack of resolution. For the most part it seems no one even bothers to read the requests to find out what the problems are. My conclusion is the app is poorly designed and the support is lacking..Weaver hollowVersion: 10.6.4

Most Frustrating App EverI have gone in so many circles trying unsuccessfully to access my digital subscription through this app that I am on the verge of canceling my subscription altogether. At one point, days into this, it FINALLY asked for my email and password. Once I entered them the app sent me back to square one for the umpteenth time. It is Sunday night and customer service is closed. I am sure there is a simple answer to this, but FAQs doesn’t address it even though I see other comments describing the same dilemma. (Part II) By posting this negative review I received a more detailed response to my customer service requests and an offer to edit my review, which I am now doing by adding this text which I hope will be helpful to customers, customer care and the developer of this app: sign out and then sign back in with your email and password. “Sign out” is nowhere indicated, and it would have spared me weeks of aggravation. Now that I am able to access the content that I subscribed to, the app functions as well as I would hope with high quality graphics. I would like to raise my rating to 5 stars, but I can’t in good faith until the app provides clear instructions on how to link content. Without this minor correction, the app is useless. If I missed something I apologize and am open to raising my rating as I do appreciate how much work went into this otherwise excellent app..Christopher MorgensternVersion: 6.7.0

Please save our place. Please.I can’t take it any more. I can’t believe the New Yorker can’t create an app that will keep my place in the article I’m reading. If you just go to another article and go back, you’re at the top again and have to scroll through the whole thing trying to find your place, which considering the length of New Yorker articles is not always a trivial task. If you’re away for more than a few hours, the screen goes blank and you can’t get the article back unless you go to another article and then back, which, naturally, loses your place. It’s insane and infuriating and makes reading the magazine a chore for everyone who doesn’t have the time to sit and read an article from beginning to end in one sitting, which is everyone. (And even if you do, if you accidentally scroll away, which is very easy to do with this interface, you’re screwed.) I tell everyone who’s thinking about subscribing about this and have discouraged a few people from even trying. After 35 years of reading the magazine I’m about to unsubscribe myself because this reading experience is just not pleasant anymore. And no I’m not an ancient person who doesn’t understand technology, I work at a software company and I would be embarrassed if we produced a user-unfriendly product like this..So versatileVersion: 6.8.0

Well designed but with annoying ticsThe reading experience of actual articles in this app, both phone and iPad is very good. But there are some annoying issues that need addressed. One is that it constantly signs you out. Even though I read it every day, I am often met with a ‘Subscription not found’ error message forcing me to log back in. Second is the search function. It is sometimes impossible to find a story, and one is required to go to google, search it there and then have the browser open in the app. A third is that it selects the main page stories for you, but there is no simple way to see stories in order of publication so it becomes very easy to miss stories, particularly online-only ones. Finally, unlike other apps, the sections are too broad. So, for instance, all culture is lumped instead of dividing by medium. A reader looking specifically for film stories would want to find both features and reviews on cinema, but there is no such ordering in this app. I don’t mean to be super harsh because the reading experience itself is good, but you would hope the app of such an expensive magazine would be less glitchy in account management and more useful in navigation of content..NachospVersion: 10.7.8

Mediocre appI regret my annual purchase of a digital subscription for the New Yorker. Had I been exposed to this app beforehand I would have never purchased the digital subscription. The main issue is that finding articles is basically impossible with their search function. Even when I type the title of the exact article I want to read I get search results from articles that contain any instance of any words in the title. With no sense either, it doesn’t return by most recent or closet association. Fine, I might be able to deal with that if I could at least view all works written by a particular author. But that’s not possible either. So essentially the app is a worse way to read only the most recent articles. Once they leave the Top Stories tab, good luck finding them. The web version of The New Yorker does not have these problems really. Or I can at least look at all the works of a writer. So I don’t understand why if I’m paying for the app I get a much worse experience. I suppose their digital is an afterthought, but it’s a shame. Like I said the idea of an app where I can explore all their works with ease, sounds amazing. But it’s just not the case. I won’t be resubscribing when the renewal comes..0192937465Version: 10.6.6

Incredibly buggy, often unusableThe New Yorker is a catastrophically flawed app. It is often demoralizing and humiliating to consider that I pay $200 a year for a subscription to this nearly unusable service. It is plagued with a seemingly endless onslaught of annoying bugs - most consistently, whenever you close the app, it exits the article and does not save your place so you have to then find the article again and then find your place to take up where you left off. It also decides to sign you out of your account at least twice a week and force you to go through the bureaucratic horrors of logging in again (extra fun when you are on a plane or other places without cell service). Then there are lots of exciting little bugs that whimsically appear and disappear. Most recently, every article just turned into a blank, empty endless scroll with no words after about three sentences. It might be a conflict of interest but I do think the psychology of what keeps us coming back to this awful experience would be a great subject for Jia Tolentino‘s next piece..LoooookasVersion: 11.2.2

Subscribers: how to log in 7/21Like all the 1-star recent reviews have noted, my iPad app wasn't taking me past the Condé Nast web pop-up login screen. It just sits there after I type in my password. So I gave up and tried to log in on my computer. Same kind of web screen from Condé Nast came up. After I typed in my password *another screen popped up telling me to "check my email for a link to log in*. I clicked on that link and was able to read articles on my computer through the web browser. So then I did the same thing on the web browser and mail app on my iPad. Same thing happened-- clicking the link in my email on my iPad took me back to my iPad's web browser and I was able to read New Yorker articles in my iPad's web browser. So then I clicked on the little top bar that offered to "open this article on the The New Yorker app" and that took me to the app. The app (once again) wanted me to confirm that I had a subscription, and it did so through a web pop-up screen, like before. *But this time it had my email/login/password credentials and asked me to select my verified account.* So I clicked on that and now my app is working again. Whew. Condé Nast or the app-maker needs to fix this. I would give the app 5 stars because I quite like it. But these account verification shenanigans are obviously a problem for every iOS user, have been in place for several months now, and need to be fixed. Either that, or they need to acknowledge this problem and offer a work-around..Xf MjVersion: 6.1.0

Login flow is horribleI am a huge fan of the New Yorkers content, and I mostly read on my phone. However, the app is coded in a way that makes it completely infuriating to use. As others have noted, it seems to check if you are subscribed constantly, and logs you out if you do not have connection when it checks this. This is particularly infuriating for me as I lose access most often when I am on the NYC subway. For an app called the New Yorker, clearly none of their developers have considered that their readers might be taking the most common mode of transit in the city. This would honestly not be so bad if their login process wasn’t insane. However, it now _requires_ you to use a magic link over email instead of just typing in a password. I don’t understand what the purpose of this could be - I’ve set a password! Just let me use it! I often just give up and don’t log back in because I don’t want to deal with swapping over to my email. The rest of the app is great, but this specific flow is absolutely horrendous..C_irlVersion: 8.9.3

Makes you want to go back to paperThe stars all go to the articles and the writers The app gets zip Latest version of this mistaken effort to “improve” the app finally “remembers” where I left off reading, but only by marking the article as a blank page. Article before and after are visible, and eventually the one I stopped at comes back to view (although, unhelpfully, at the top, not the actual place where I left off) And what is wrong with you guys removing all the ads from the digital content on one side and instead inserting (useless) Google ads to obstruct the view of article text? Oh, and techies, maybe there is internet everywhere you go, but I go places where there is none. Please let me download my unread issues To management: you should not give in to the “breaking news” business model. Your consultants may tell you otherwise, but its not what your faithful readers come to you for. 50 weeks of content is already hard to keep up with. Daily doses overwhelm. :(.Nj bladeVersion: 8.1.1

Don’t Force Me to Listen To Podcasts In AppI’m a long time New Yorker subscriber and an avid podcast listener. I have a great podcast app set up exactly as I like it. It has numerous features I value. But Condé Nast is busy erecting an audio walled garden. If I want to listen to New Yorker podcasts using my subscriber benefits (early and ad free listening) I am forced to listen in the pared down audio player offered by the New Yorker app. Why can’t I access my subscriber benefits via an RSS link in my podcast player of choice? Other publications make this easy for subscribers - the Economist is a great example. But the New Yorker foists a substandard experience on its subscribers and expects me to now juggle multiple apps to accomplish my podcast listening. I’ll either be unsubscribing from your podcasts,or, more likely, from your publication which seems to have little respect for its listeners preferences, workflows and time..OzMikVersion: 10.3.0

Subpar maintenanceEVERY MONTH begins with the app denying my subscription, even though I’m signed in and paid up. So I contact support, they reset something. I start reading again. New month - rinse and repeat. This company is lazy. Moreover, they don’t seem to attend to longtime readers/subscribers like me. After writing to them at the start of every month since March, I don’t think they’re listening. Come July I’ve deleted the app and gone to my browser to reach my subscription. Their replies feel like auto-generated pap. They never solve the problem. Good luck to you if you try this app. I’m OUT! Yes, look at their response below - automated nonsense that suggests I contact support, even though this review mentions contacting support frequently this year. They clearly don’t care and aren’t paying attention. I will never purchase anything from Condé Nast ever again. I love the New Yorker, so I hold my nose and use the webpage version. I’m OUT OUT OUT!.SumaojiVersion: 7.2.1

Signs me out constantlyI love New Yorker and when the app works, I enjoy using it for reading, using the interactive features, and listening to audio stories. However, more often than not, it forgets me when I open the app that I am already a subscriber and requires me to sign in again. So I have to use the website popup to re-signin. It hasn’t been a big problem, just annoying, until this week. It completely forgot me and saying my password that worked all this time is invalid, that does not allow me to use the account number on my printed issues to link subscription and no way of getting my contents back, because “the account already linked to another email address”. Mysteriously, just a few days later the app recognizes me again and my subscription is active. This app has been so exhausting so far..Rosieyasmin93Version: 6.0.4

Worser and worserBeen reading the NYer for a long time from print through various app iterations. The apps continue their downward trend. The prior app (magazine only) would lose my place in long articles if I accidentally jumped to the next or previous article. The cartoon contest required a jump to the website for the current contest rather than the one for the issue you are reading. The current app is worse. It refuses to save my place in the magazine article I am reading. When returning to the app it defaults to the “Top Stories” and I must navigate back to the magazine, the issue I was reading, the article, and the line. There is no way to place a bookmark to hold my place. This is basic stuff. Why lose your place in a long article. Why no bookmarks? Why push the reader to “Top Stories”? I just want to read the magazine issue by issue, article by article. Why push the reader around?.MLJ__Version: 10.6.11

This magazine deserves better.I hold my breath every time I open this app. Sometimes it books right up, jumping right to the last point of the most recent piece I was enjoying. Those times are rare. Usually, it hard boots to the home screen, and if I haven’t opened it in the last few days, it runs through a start up period comparable in duration to early Windows PCs. Then, when I finally can open a new article, it acts like I’m trying to watch Avatar 2 in 4k at 8x speed. I mean this is text for cryin out loud. Ads will load in, sometimes they don’t, and sometimes they bug out and obscure several paragraphs at a time. What an absolutely inane situation of technological malaise it is to try to read this prized publication in the year of our lord, 2024. And for the record, I’m using a low-mileage iPad Pro for reading, before you come after me with the obsolete/outdated device shaming..Stevie69696969Version: 10.5.1

Audio continues to go downhillI subscribe to the print version of the New Yorker. I’ve enjoyed using the app to listen to audio versions of the longer magazine pieces over the last several years. The New Yorker had wonderful readers whose voices I loved. Recently, they’ve started using an “automated voice” to produce audio versions of articles. I have absolutely no interest in listening to a computer-generated voice. Now almost all audio articles in the New Yorker app are produced with a computer-generated voice. The only way to find the few remaining pieces read by a human is to start listening to each piece. It’s almost impossible to find the worthwhile human audio pieces among the flood of computer-generated audio garbage. In addition, the New Yorker app itself is increasingly slow and unstable. I do not recommend this app..T3nolaVersion: 10.6.1

No way to restore Apple purchase!I am a longtime New Yorker subscriber via Apple. This method has worked for many years. However, since the most recent update there is no way to restore my iTunes purchase. The option simply does not work! Please allow me to access the subscription for which I have paid! Is Apple aware that purchases made via its store do NOT function on your app? This is a terrible way to treat your readers and clients, without whom there would be no New Yorker. I have already signed out and signed back in. Please let what I can do to access my subscription. I am hoping to be able to assign 5 stars, as soon as I am allowed back in, because the content is wonderful. Addendum: A few weeks later Since I downloaded this new app a few weeks ago, I have been closed out and asked to subscribe at least once every week, sometimes even more: is it not possible for the app to remember that I pay each and every month via Apple? The procedure to restore the Apple purchase for my subscription, the only way to circumvent the lockout, is irritatingly buggy and unnecessarily contorted. Today, however, not even this is possible. When I found myself, yet again, unable to access the subscription for which I have already paid (I received the receipt of regular payment from Apple on 2 June - that is to say two days ago), this time the app notifies me that it is not “at the moment” possible to restore my purchase. This has been going on for an entire day at this point. I am sure you agree with me that this is entirely unacceptable. I am extremely disappointed. How is it possible for a magazine of this caliber to have such a shoddy digital platform? Please inform me how I can access my subscription. Thank you..Californiadreamin' 2010Version: 6.9.0

Not worthy of the New YorkerI think your App is AWFUL and I love everything else about the NYer...whenever I get my daily email from the Nyer with a story that interests me I click on it but it denies me entry (why if the NYer sends mail to my email address can it not recognize that I have been a subscriber for THIRTY PLUS years???)...but I’m interested enough in the article to open up my NYer App to read the article there but half the time it denies me access, instructing me to link my subscription (which I have done repeatedly!!!) Tonight was the final straw: Patrick Berry is my favorite crossword constructor so I was eager to tackle his puzzle; I went through the rigamarole described above, but when I reached the Link Your Subscription page, my attempts to either enter my address or my subscription number failed. Aaaaaargh! Please tell me what I am doing wrong and make the NYer more digital friendly for your loyal and enthusiastic subscribers!!!.StanleykubrickmartinscorceseVersion: 3.2.6

Archive Articles - NightmareSo I wanted I wanted to read an archived article in the app. I searched up the title in the app and It doesn’t come up (wild given I have the exact title and author name) So I leave the app, google the article. I click the link to the article and it opens the New Yorker app. I get the end of the preview and click ‘view article’. A little web browser window pops up and asks me to sign in the view the article…. Despite being signed into the app. So I sign in to the this pop up, and once logged in, I’m brought to the list current issue of the New Yorker instead of the archived article I was reading…. So I have to go back to my regular browser, click the article link again to have it open in the app. I had to leave the app twice to read an article in the app…..EhrsiiVersion: 10.6.2

Huge Data usage unexpected offline downloadThis app used a huge amount of data (something like 4gb over 10 minutes) for an article in an issue I had downloaded while on Wi-Fi. I turned data back on to be able to log in (another bug is it logs you out if you turn data off). This was an article about china’s fishing industry that had a heavy media component with infographics and video. This is absolutely absurd. I’m still unclear what happened. But if you download an issue while on Wi-Fi, it shouldn’t suddenly use two movies worth of data to read an infographic. Worse yet there’s no feature to say “stream on Wi-Fi only”. Clearly others are upset about this app but wanted to add my experience in case others received a frightening data usage in their bill..YoustusVersion: 8.9.2

Terrible experience reading the magazineThe app is terribly unusable for actually reading the magazine. If you leave the app and come back, you frequently come back to a white screen, no content, and the only way to see the article is to swipe to another; going back to the article, you lose your place. There is no easy way to exit an article except by scrolling up a little and hoping that the control that lets you go back shows up. That’s the only way to see it. Tapping the article would be a great way to expose that control. Ads sometimes cover the content - mostly in landscape model but that’s how I usually hold the iPad while reading. I’ve reported this to the New Yorker but I’m getting tired of waiting for these issues to be fixed. Also, this is minor, but the magazine is in a weird order. Letters are last, fiction and poetry just before it, rather than where they are in the magazine. Reading in Apple's News app using News+ is a better experience, and it shouldn’t be. I wonder sometimes if the people who develop the app actually use it. I miss the old magazine app, which was better, but I’m told it’s no longer supported.DoogaldVersion: 6.9.0

Great when it deigns to allow accessI love having access digitally, but the app is infuriating with how often it logs me out. And for some reason, linking my physical subscription will not work. It is absurd that an app for a publication of this quality and prestige is so ridiculously fragile that it apparently cannot communicate with the subscription database and also is so paranoid that it needs to lock itself down at the drop of a hat. There is not one single reason that a subscriber’s account should need to be signed in to in this multi-step and arcane manner, multiple times a week, no less. If your aim is to get people to stick with reading the physical magazine, it would be better to not have the app at all, because then at least we would not be mad about it..Pufferfish02Version: 10.7.2

Crashingly buggy audioWhile I appreciate that many stories on this app are accompanied by Audm narrations, I’ve never had more trouble with audio than with this app. Half the time the audio doesn’t even play. When i can manage to coax the audio into playing, it crashes unexpectedly if I do so much as navigate to a different page on the app. Even just pausing the audio is a gamble, since very often paused audio will not start up again. As a big fan of the New Yorker but not someone who likes reading long articles on a phone screen, I am greatly disappointed at the quality of the software. The fact that I cannot easily search for stories with accompanying audio is a frustrating limitation I could live with, but the vexingly awful behavior I experience makes this app mostly useless for me..Frustrated podcast fanVersion: 5.2.1

Great content; terrible podcast appI downloaded the app hoping for an easy way to listen to some of the great long-form articles. The audio content is hard to find, and the audio player is buggy and poorly integrated. Siri reads incoming texts and driving directions *over* the podcast audio (instead of pausing it). What’s worse is that the app doesn’t even register itself as an audio player! This means that the usual controls on the lock screen don’t work — there’s no easy way to advance or go back 15 seconds, nor even a play/pause button! Tapping on play (or using my headphones cord’s button) causes my music to come on (as if I had been listening to nothing) and after that I have to go back into the app, find the article I was listening to, and restart the stream..MarkVersion: 5.2.0

Horrible app and bad customer serviceApp never leaves the loading page. It was constantly logging me out. Never recognized my active subscription; I would click on an article then would say “please subscribe.” I had to log out and log back in to fix this. Finally got tired of it and am trying to cancel my subscription, but this is where it just gets malicious. Their website page works perfectly EXCEPT the page where you click cancel. They make it extremely difficult to cancel on purpose. I found their customer service line called twice and was mysteriously disconnected. They know what they’re doing. Absolutely grimy and reputation ending to try to trick subscribers like this. Was finally able to cancel by using a different browser on my mac (vs safari on iphone)..Seb 192837465555Version: 11.3.3

Major step backI have been a subscriber for many years. The previous app allowed me to easily read the print edition online. Open the app and it took you right back to where you stopped reading. Now when I open the app, I have to select the magazine, open the issue I’m reading and select the article - EVERY TIME! I tried going through the customer service online to see if there was some setting I was missing, but it’s obvious that the customer service staff know nothing about the app. No help at all. Why can’t you have a simple app to let me read the magazine? I don’t care a fig for all the bells and whistles. Additional minor irritation: once you open an issue, the order of articles is completely random as opposed to the old app which followed the magazine format..Montpelier DaveVersion: 10.6.2

The app signs me out several times a day and requires a subscription numberI have been a subscriber for a few years, and I recently downloaded the app to be able to access the content from my phone. My issue is that the app signs me out sometimes multiple times a day. To access the articles, I am asked to link an active subscription, which means I must enter the account number and country each time (I’m subscribing from outside the United States). My email and password are not accepted as evidence of an active subscription, despite the fact that I am able to access my articles on a web browser using email and password. This is very annoying to have to find the subscription number each time..IhearttomVersion: 8.2.3

Beware Irresponsible article on healthcare workers and the COVID-19 vaccineRe: article “Why are so many healthcare workers Resisting the Covid vaccine” By Dhruv Khullar This is an irresponsible, fear mongering article that spends far too much time citing the uninformed concerns of healthcare workers who are not virologists, have no understanding of virology, molecular biology, chemistry or the innovative mRNA and other techniques being used to bring a new class of vaccines to the public and haven’t made themselves familiar with the phase 1, phase 2 or phase 3 trials data for safety and efficacy for any of these vaccines. The reporter should be making the public familiar with the science behind these vaccines. I suggest spending time listening to TWiV podcasts by real virologists. If this passes for journalism at the New Yorker and the state of editorial review, how can one trust its reporting in other areas. I am dropping my subscription..Wbeaureg2Version: 5.3.2

Terrible appThe app is full of bugs, there is no customer service , and it keeps asking me to subscribe even though I have a subscription. I could go on, but the magazine is very good so I put up with it all. It’s time for a new app..GlenthepotterVersion: 8.9.2

The New Yorker is great……the app sucks. Had to switch back to print edition..5 handicapVersion: 8.9.0

Why am I paying for ads?I signed up for an international subscription and I get annoying ads. This is not what I paid to view..RockinJayVersion: 4.3.5

App is trash; customer service is non existentSecond review in a short time, but this does seem to be a way that at least generates a bot response. I’ve been a subscriber to the NYer since long before so called smart phones. That said, my Os is up to date on both my Mac and my Phone. I’ve “updated” the app. It still will not allow to me to sign in as a subscriber. What an absolute piece of garbage. “Developers” got in touch with a prewritten “you’re so very important to us; we’ll be with you in 48 hours” script. That was a couple of weeks back, now. So. App is trash. Customer service is non existent..TinyShinyOneVersion: 11.3.4

App rarely worksI’ve had trouble over the past month being unable to use the app or even login on the website. Using iOS and everything is up-to-date. Reinstalled app shut down iPad and iPhone and still nothing works. Have spent hours on the phone trying to get help. All they’ve done is extended my subscription by four months. But what’s the point if I can’t access the magazine?.Annoyed in PSVersion: 11.3.3

Beware!When I tried to cancel this magazine after taking advantage of an introductory offer, they basically refused, claiming that they had no record of me. They had enough record however to charge my credit card with a ridiculously high amount. I refuse to read this rag and say beware..Bravo Swedish Airforce BandVersion: 11.2.5

No refund policy in the T&Cs and so many ADs!!!This app has major issues. Links don’t match articles, text is very difficult to read with little to no customization options. And there are SO MANY ADS. I asked for a refund after a few days (it was $80 CAD for the year) and was met with a no refund policy wall of text..Poppy088Version: 11.2.3

This app sucksThe New Yorker app makes it all but impossible to cancel their subscription. Which is why it sucks..OdysyusVersion: 11.2.2

Does not work at all!? WeirdSearch function has same results no matter what the input. Clicking on an article takes me to a different article - not one nearby, nor one I’d ever seen. I saved an article, went back to my ‘library’ tab later to read it and it saved a different story. What on earth.J999466436Version: 11.2.2

App does not even openGood magazine; newly subscribed because of content. Can access via main site. App however is awful - simply continually cycles the loading page but never actually opens. Even clicking app support just jumps me back to the broken app. Very poor - I expected better from a top end publication app!.Heart of davidVersion: 11.1.0

Crossword keeps breakingThe crossword in the app used to be great but the developers keep pushing changes that break key features. Last time it was partner mode, now the text entry doesn’t work. Not “new yorker” quality..LucasrgagnonVersion: 11.0.3

Doesn’t do the basic thingAs an app for reading articles I find it incredibly frustrating that if I switch to another app and then return to it the text is rarely where I left off. I usually have to scroll to find where I was. This is a very basic thing that many other reading apps have figured out. Otherwise the app is great. Please fix this!.RobzoringtonVersion: 10.8.3

The audio used to be good and then they decided to go all AII used to listen to every article the New Yorker released but a couple of years ago they decided to move to AI readers and I no longer listen. I’m letting my subscription run out. If they would at least arrange the audio section into AI readers and normal readers that would be an improvement.MeredithtoVersion: 10.7.3

Why does it sign me out?Would be great if it didn’t constantly sign me out, not least when I’m in airplane mode on a plane, trying to read a downloaded issue, and there is actually no possible way to sign in..AttaboyVersion: 10.6.8

BrutalWhy do I have so much trouble signing in to this horrid app? Please study how other media apps work and apply the same logic..Simpering Puss PussVersion: 10.6.6

Still terrible for visually impairedI posted a review years ago concerning dark mode but it still has been implemented which is a shame for visually impaired people especially since it’s such an easy fix. I keep checking back but it’s never done You would think the New Yorker would be more inclusive..AmrangayeVersion: 10.6.4

Scam! wont let you cancelImpossible to cancel no matter what you try- i’ve been paying 17.50 canadian every month no matter what i do! impossible to get out of! stay away!.Violet115Version: 10.6.3

Cannot get app to recognize my paid subscription.Two stars for the writers I would love to read but cannot..RagingwookkieeVersion: 10.6.2

Partner Mode CrosswordsLogged into the app to see my crosswords already being filled out by other people. Seems like the crossword section is stuck on partner mode even though I never shared any links. Huge security issue.Jay_939393Version: 10.6.0

Paid subscription with intrusive adsMy New Yorker experience has not been positive. The articles are interesting and well written but the ads are unbelievably intrusive and make it very difficult to ignore. I signed up for a a three month promotion for a very good price ( about 20 dollars). I was unable to access my subscription and completely forgot about it. Three months later I got charged for 125 yearly subscription. I emailed them and just got a run around. They wanted my information, which I gave but they wanted more. It was so silly because they just sent out an automated response asking for a physical address and the order number, neither of which was relevant for my case (I had no order number because it was a promotion I got on the internet). I gave up, found my way into the account (finally!) and cancelled my subscription so in didn’t get charged again this year. They really don’t make it easy! Now that I finally have access I’m blown away at how intrusive the ads are. Right in the middle of an article and frequent. They even do little videos. It’s unreal. The New York Times is much better in this regard. I haven’t even noticed any ads..LittlemisssblisssVersion: 10.5.2

Problems1. It is annoying you can only sign in with a mail link and you can only open the link on the same device for it to work. It should be more flexible than that. 2. Dark mode for crosswords is broken. Recaptcha isn’t working so now I can’t sign in at all anyway. Also they discontinued the best feature, the cryptic crossword..JooloponopptoVersion: 9.3.0

Ads even after subscription???Extremely disappointed to still see ads from Google despite being subscribed to the app. I would never use the app again until the ads are removed. Now I would only read your articles on browser with Adblock on :).Nocturne StarVersion: 8.8.1

Not goodOften quits on startup. Quits if you want to see issues earlier than 2021. I expected better from the New Yorker..FlashbergyVersion: 8.2.0

Incredibly hard to cancel membershipJust realized I’ve been charged for months after a free trial last year I signed up for last year. Been trying to do figure out how to cancel for over an hour. They make it incredibly difficult..EdenirenaVersion: 8.0.1

Ads block contentIt's totally absurd that animated moving ads appear in the downloaded copies of the magazine, and are sometimes positioned wrongly so they block the actual article. I miss the old, simpler magazine app. It provided a better reading experience and made it easier to seamlessly transition between digital and physical copies..SFlyte120Version: 8.0.1

Don’t buy subscriptionIf I could give this app a zero out of five stars I would. They charged me twice for a subscription on the same account and it is impossible to unsubscribe. Not to mention, it is very expensive..OwkfjwowVersion: 6.8.0

Crap AppRequires repeated sign in. Designed to annoy..IsagoodguyVersion: 6.6.0

Unable to link subscriptionUnable to link my subscription, and customer support does not respond. Yet my account has still been billed. Not happy..Polynomial@Version: 6.7.0

Great magazine but why do I see advertisements?I pay money to read this magazine. It’s enjoyable & well written. But after paying a monthly fee I am seeing advertisements throughout . This is a bad practice..SheldonusthebonusVersion: 6.4.2

Can’t link to subscriptionCan’t get app to link to my subscription despite following instructions. Email helpline doesn’t respond. Sigh. A five star magazine. One star customer service..As Canadian as possibleVersion: 6.5.3

Current update as of 2022/01/10 won’t let me log in.Current update won’t let me log in. Great way to alienate subscribers..LostinasiaVersion: 6.5.2

Won’t recognize my digital subscriptionI don’t know what you have done with the latest update but you have utterly locked me out. Keeps asking for my print subscription details. Doesn’t the app know that you also have digital only subscribers?.DJE1Version: 6.5.1

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