Pokémon GO Customer Service

Pokémon GO Positive Reviews

Amazing GamePokémon Go is amazing especially for getting your exercise in but there are a few things I’d like to change like with the new Hoenn research I thought I was going to get a Groudon since I’m not high level I thought getting a Groudon would be a HUGE boost for me only for me to complete a few stages of the research only to figure out I had to battle it in a primal raid to get it I was so sad since Groudon is one of my favorite Pokemon we’re not all pros at the game I just recently started so I’m hoping I get lucky and join a primal raid with a bunch of players that will eliminate the primal Groudon for me then I’ll try and catch it. Second change id like in the game is for more places like out in the country to have pokestops because I live in the country and I have no pokestops near me for miles and I only get like 1-2 Pokémon to spawn like every five hours and during a community day still only 1-2 Pokémon spawn but almost always having at least one of whatever Pokémon it is on the community day. Third change I’d like it if there were more ways to get pokecoins other than defending gyms or just buying pokecoins like a loser Mabye there could be a special daily mission thing for you to earn up to about 25-35 pokecoins a day. Otherwise it’s a really good game keep up the great work I hope you take consideration in my ideas especially the Hoenn tour one..Redragon6543Version: 0.263.0

Great game… for the most partI love pokémon go… just why must you raise the price of remote raid passes? I love the features of the game, like how you can catch, and battle with pokémon, but mostly i love the remote raid pass, because it lets you raid from all over the world. But why raise the price of one of the most useful items in the game? Sure, you might need more money to create extra features, but it seems unnecessary to make remote raid passes go from a reasonable price of 100 pokecoins to 195 pokecoins. What an outrageous price! This could help you in your favor, but less and less players would start buying RRP because of the price, making this option backfire. Please don’t up the price. EDIT: So recently I just got back from the airport, and I found a Lugia raid. As just about anybody that wants more shiny Lugias would do, I of course began to raid it. I got onto a bus to go to a place where a family member was waiting to pick me up, but when the bus started moving, I was still in the middle of my raid. As the bus was moving, it kicked me out of the gym and said, “wAlK cLoSeR tO iNtErAcT wItH tHiS GyM.” I am right to be annoyed, as I was close to finishing the raid. Anybody who has experienced this could probably even say its worse than the price range for RRP now. Please fix this so I can raid in peace and not have to worry about getting kicked from the gym randomly.😭.Zack attacks the app storeVersion: 0.265.0

Fun gam just needs patchesLove the game just wish they would freaking do something and fix the cheating. It’s been a problem. People using 3+ shields. Honestly I feel like if they could either make it so a weak connection forfeits the match and make the mobile raid pass global through the app. You should be able to raid with anyone in the game easily. Just being able to easily join a raid without another app would make me keep playing the game. I love pvp too just gets annoying. Not every time it’s cheating but there is a lot of people exploring the game as well. The connection thing seems to big a big issue. I play consoles and I know connection issues typically are from you manipulating the signal to gain an advantage. I have dealt with lag switches all that and this to me seems like all people do is cut their connection a certain way to get more than 2 Shields. Because it’s always freaking laggy when it happens to me and it only happened when I’m winning rarely when I’m losing. If I have a bad signal myself I know when it’s me because nothing will work right. I battle friends all the time without issues and some of us try to find out how people are doing it when the connections get messed with that’s when the problems start so they need to fix the connection thing. Could be a quick simple patch like what some console games did. If u disconnect from server or have a connection issue your out and disconnect from the game lobby..Mookie0608Version: 1.185.1

AmazingThis app is an amazing app! It is an amazing way to kill time and a great app to get your exercise in! There are a couple things that I think could be better. I feel there should be a chat space! So you can talk to the people you are friends with to meet up and do raids or battle together. Instead of having to download an app which even then you need to at least know there phone number. I feel you should be able to get more than 50 coins a day. Or at least be able to get a bonus for every continuous day your Pokémon is at a gym. Saying that I know that the prices to buy stuff is set to match the amount of coins able to be received each day. So if needed I feel it would be ok to up the price on coins a little. For trading.... I feel you should be able to choose what your friend gets. Or at least be able to put something in there for them besides a sticker. This also adds onto the fact that we need a chat system between friends to be able to tell what each other needs and or is receiving. I know you have the notifications for what your friend has received but it would still be nice to be able to say “oh thanks for the poke balls dude” or something along the lines of that. Overall this game is amazing! And I get on it several times a day. But I am sure other people have been saying things along the lines of what I have said! I mean none of this is no rude way but I do feel that these things should either be changed or added into the game!.Crazygirl123887Version: 1.147.0

This game has come very farI’ve been playing this game since week 1. There was a month of 2 when I had it deleted because I wasn’t playing it, but when gen 3 was added I came right back. I’ve spent a good hundred dollars on this game, and I really only have 1 complaint in the dinosaur of video game perfection. I just wish Mega Evolution was better. Anyway, the way they have adapted into making play from hone easier is really nice, so people don’t risk getting sick. If you look back at the beginning of the game, you can really tell it’s growth. Research, buddies, friends, trainer battles, Team Rocket, shinies, and even legendaries weren’t even in the game at launch, and now we (almost) have 5 ENTIRE GENERATIONS with a read of gen 6. Research has been a really fun time killer when I’m bored, and the fact that Pokémon constantly spawn make it even nicer and a continuous adventure. Looking back, I feel so dumb taking a break from the game, even if it was only for 2 months. Anyone could get a blast out of it, and it’s a great way to drop a couple of pounds even if you’re only going out once a day! A lot of people got it at the start and quit a few weeks/months. If your one of those people, definitely check this game out again! This game has come so far, and I can’t wait to see how much it grows in the future!.ThAtS nOt A wOrDVersion: 1.151.3

Frequent Issues and P2P PressuresI’ve been playing this for years, and there have been consistent issues with things like the probability of catching a Pokémon frequently not actually improving with the use of berries or excellent cure balls. In fact, it’s more frequent to catch a Pokémon when NOT having an excellent, which is not how it’s advertised. There has been a growing push to get folks to pay to play (P2P), and some of the events, including the most recent PoGo Fest, really haven’t been worth what they’re charging. For $15, I expected way better than a quest line and rewards comparable to the $3 community day events. More transparency on what you get for your money would be fantastic, especially with the quests that offer different rewards for different paths. Overall, the game is fun to play, as long as you’re able to travel to spots where other people are playing and where there are gyms and pokestops. Allowing remote raids has given some opportunity for expanded gameplay, but remote raid passes frequently turn into another thing you need to P2P for. And, well, the ongoing refusal to remove the ban on being able to spin stops while moving (like we used to be able to do while riding the bus) is perpetually disappointing. I plan to continue playing, but it would be nice to see some of the long-standing issues fixed, and to stop feeling like every other weekend is a new money grab..TheKrystalRoseVersion: 0.205.1

Rural efficacyLiving so far out of town doesn’t help with the game compatibility, needing to be in those locations, and crushes my love for the play. I can understand the point is to be interactive virtually in the physical spectrum, but as one of countless people who don’t live in the big cities, or in the city at all, the need for a travel less game is more acceptable. As for the game in of itself, the coin prices for items is also high considering gym activity is limited to needing to get near one. That leads to people feeling less involved and tired of playing due to spending real cash on game coins, which could also be solved by changing regulations on the coins themselves. A max cap of fifty coins daily is too low considering the prices for items is almost double or triple. If the cap was per Pokémon, then maybe players could have a chance at surviving the need to ration coins. Leading to another infuriation, the need for incubators, since only one infinite is given to the players it would seem more likely there could be a max of three given at different levels reached. Not being able to hatch the eggs leads to breaking down to save coins for incubators or struggling to reach the walking parameters enough with whatever eggs they can hatch at that time. All in all, the game-play has been smooth but frustrating, considering the possible improvements it has a long way to go before it is truly a masterpiece..Man_lyVersion: 1.187.0

I love this game, can we make it even better?This has been a great game since the beginning! Never before have we had a game that encouraged people to get out and meet people in the real world with the same love for Pokémon. The best part is Niantic really does care about their players and listens to the feedback given from their loyal players. The new changes have been great keeping older players such as myself actively playing yet I’ve felt like since the beginning there has been a key element that has been missing. In the original Game Boy games when you tried to catch a Pokémon you had to fight it with one of your own Pokémon and each Pokémon had up to 3 or 4 attacks that you could pick from. Less tapping the screen continuously and more strategizing your next move. I was reading the reviews and I agree that there needs to be a chat with your friend group so you can coordinate raids rather than using facebook chat groups. I honestly don’t struggle with poke balls but more with potions since I battle a lot I am always healing my Pokémon and always have a huge amount of Pokémon I can’t revive due to the low amounts of potions that are more frequently getting distributed as gifts from raids or friends. Also can we make dodging work in battles? It’s an underutilized addition that doesn’t appear to help with battling..Alaskan KayakerVersion: 1.157.2

Great Game BUT........This is a wonderful game, great to get people out and moving I definitely recommend it for people who live in populated areas and towns BUT if you live in the rural areas and the country sides of this country where service is spotty and where they placed most all the stops and gyms there is NO SERVICE then playing this game is almost worthless. As a player moving from the city to the country it almost leaves me no choice but to quit or almost forget about the game, sad because I’m a paying player. I read how Niantic was working hard at trying to come up with a resolution for RURAL players but every update and addition to the game benefits populated players. Even trying to contact help support and Niantic is a waste of time, all you will get is a return email where someone will just copy and paste the same answers over and over again, if you cared to do something about this critical issue then maybe taking a moment and conversing with the rural players may help. I hate to have to leave this game but Niantic does not seem to care if they lose their rural players and that is so sad as if you maybe took the time to work with rural players the issue could be resolved, I say to the populated players get out and have an awesome time playing this game and don’t complain about adding a couple bucks to the game it is a lot cheaper then a night out to the movies and a lot more fun with the family! Signed The forgotten rural players!.Tamila333Version: 1.79.2

Actually a really good gameSee, I started on July 17, 2016 and I’m still playing it. The pvp battles that were added in are an easy way to gat rare items and cool pokemon. There are also five generations of Pokémon in game so there is a lot of variety with Pokémon. The updates during corona make it easier to play without going outside so that makes it a lot more enjoyable to play. And I’m not sure if this helps but the 3D models make good drawing references for me. I’m a long time Pokémon fan and have been playing since 2001. I really don’t understand the critical reviews. I think that this game is simple to understand and good for all ages. You can also get motivated to exercise with this app. The game has good graphics too. My only complaint is that many people are hacking the game. I think that a game that is still receiving updates in 2020 should be harder to hack into. Also there may be daily gift boxes that give you pokeballs but some of us don’t have many Pokestops around their homes so we don’t have much accessibility to pokeballs. Even so, it’s a good overall pokemon game and I would recommend it to many. Thank you for taking your time to read my review by the way. 4 stars for me! But please stop asking for Pokémon that haven’t been added in yet to be added in. Gen 6 along with greninja will be added Later. Thank you again..Mew meVersion: 1.145.2

Good game but many fixes.OK so first of all I would like to say is a great game plus there’s many problems with it. My first problem is that you have to pay for everything in the shop instead of earning points but I have played for about three months now and I haven’t a single coin and it is really annoying to have to pay money to be able to get more poke balls and revives. Another problem is that a lot of times when I go to a PokéStop and spin it, it won’t let me collect anything, and will tell me to please try again later even though I already tried but it didn’t give me anything. One of my last two problems is that I hate how you run out of poke balls so quickly because then the only way to get more is to buy with money, or go to a poke stop for only 3 poke balls, which gets really annoying at times. One of my last problems with this game is, I don’t like having battles that all you can do is tap the screen I wish it was like that you could actually choose your move I could use and you can dodge other moves like a real Pokémon battle and I think that would improve the game much better. Just being able to tap the screen taking in every single shot is really annoying. Also the blocks don’t really seem very Pokémon, since in actual Pokémon battles you don’t really have a big screen in front of you blocking so I think it would be better if you guys let us be able to dodge instead of blocking..KittySrock190Version: 1.161.1

Amazing but I have suggestionsI love this game but I have some ideas that could make it better 1. Pokechat a way where you can send messages to your Pokémon go friends 2. XXL candies so that way you can level up Pokémon more because I want to get five star raid Pokémon but it’s hard by yourself and it’s not like you are just going to walk up to a stranger and say hey do you play Pokémon go friend me so yeah 3.Poke currencies look if you don’t have a gym nearby or it’s not your color or if it you can see it but it’s in driving distance it is kind of hard to get poke coins so you should be able to sell your excess berries potions poke balls and other miscellaneous items and get poke coins but then there would be another problem overpowered I mean you could make the prices higher but then people who don’t have a lot of items will find it even harder for them to get poke coins so there should be like poke nickels poke dimes and poke quarters and the poke coins is like a dollar and based on the better the item the better the currency ex. razz berry poke nickel great ball poke dime ultra ball poke quarter xl rare candy 5 poke coins and you can add up the lower currencies into a poke coin like the us money system 20 poke nickels 1 poke coin 10 poke dimes 1 poke coin 4 poke quarters 1 poke coin anyways that is all great game just a few suggestions to make it better.Number 13 1/2Version: 0.247.1

Great but some issues. Pokémon should evolve naturallyI love this game I have been obsessed with the whole Pokémon series and games but I live more out in the country and there is only 2 poke stops in like a 5 mile radius and there are barely any Pokémon around here. I have seen 2 Pokémon in the last 3 or 4 days and you don’t get that many poke balls from poke stops a lot of times and if you go to a suburb or city you don’t get enough poke balls to catch certain Pokémon. Also it’s annoying how most raids require you to have a friend in the area that play Pokémon go because not many people have this game anymore which they should. My friends don’t play Pokémon go and the people I have as friends usually live in different states or even countries. I also feel like you have to catch way to many Landuras’ in the battle leagues. It’s annoying because he has wasted over 20 great balls and 5 ultra balls. I am annoyed how you have to catch the wild Pokémon for winning 4 or 2 battles but you can’t move on to a different battle set until you catch that Pokémon. One of my bigger problems is that i hate how friends/ people have to be near each other to help in a raid or even trade I think that is the dumbest problem. But other than those few problems the game is fantastic. I love it..Firestar5237Version: 1.139.2

Not gonna lieI’m not even going to lie, I’m 27 and absolutely love this game. I grew up with Pokémon and this is by far the best Pokémon game. I stopped playing for a year or so because I reached the top level and got bored with it; about 6 months ago my husband convinced me to redownload it because of the numerous new features and two more generations of Pokémon that had been added to the game. Unfortunately as of lately I’ve been having nothing but problems with getting it to load. This is now the third time in a week that I’ve had to uninstall and reinstall the game and unfortunately this time it doesn’t appear to even be reinstalling. And yes the app and phone software are all up to date and everything like that. On top of that, on my other phone, if/when the game loads it no longer loads all of the way. It’s genuinely one of the most frustrating things I’ve been dealing with because playing this game keeps me out of trouble and out of my own head. It’s definitely become my biggest hobby and biggest outlet, so when I’m stressed out to the max and it doesn’t want to load - which seems to be every single time I’m excessively stressed lately- it just makes everything worse. I was praying that these last batch of updates they did would have fixed that but I haven’t even been able to get the game to load since it updated! That is literally the only downside to it and unfortunately it’s a major one..AahlieghVersion: 1.85.5

More gift space/open more giftsI’ve played this game since it came out and I love it, but with the new Scatterbug feature I have become aware of the issue of gifts. I can open a max of ~30 gifts per day, but I can have a max of 400 friends. So I’m getting tons of gifts every day, and have to pick and choose whose gift I open and whose gift is going to sit in limbo for who knows how long. This was never a problem prior to the event because I hadn’t added that many people. I like opening everyone’s gifts and getting our friendship level up, but I can’t open even half of the gifts I get per day. I know the cap on gift opening is to encourage people to walk instead of sitting at home farming gifts, but if I’m walking 50+ km every week and spinning tons of pokestops anyway then why shouldn’t I be able to open all of my gifts? It’s a small nuisance in the game overall, but it bums me out to not be able to open all the gifts. The cap should be permanently raised to 50 (or higher), because that’s 1/8th of the total friend limit. Also reimplementing the 3 remote raid passes for 250 coin, or even just the 1 free remote raid pass per week would be great. I want to do more remote raids with my international friends, but it’s so expensive to do them now that I’m barely doing any.Smoke88keysVersion: 0.257.1

Best game everAlmost. I love the new trading and friend system, this has been one of my favorite games over the last couple years. But I think that you guys should add a chat system to organize raids better. It could be like a messaging system between friends only so that way there no trouble with stalking or anything negative like that but it would make it easier to organize raid parties without having to download a third party app like WhatsApp which requires you to let everyone know your phone number. Also it would be great to be able to buy great or ultra balls from the shop as well. I walked at a park near me for about 30 miles and caught every Pokémon that appeared. By the end of the walk I only received about 40 ultra balls and 50 great balls which sounds great until you consider that I walked for 9 hours. I received plenty of regular poke balls though(over 250 to be exact). One last note, I live in Miami and there are plenty of places to go play Pokémon go but sometimes I wish I could just walk around my area without having to travel to play. There’s plenty of things that could be pokestops near me but just aren’t. There are 2 churches on my corner that don’t have pokestops. Right across the street there is a building with a cool design that could be a pokestops but I refuse to download ingress just to request pokestops..StfdidgafVersion: 1.79.2

Fun game, needs to be polishedLove the game. With the newer updates there’s a lot more to do in a more organized way. Most of the objectives of the game work flawlessly. The inner economy of items and Pokémon’s creates a wonderful system that makes you want to come back and play more. But, there are a lot of issues to still work out. One of which is the coins and gyms system. Right now, you can only get 50 coins per day. And a pokemon earns a single coin per 10 minutes in a gym. You would reach the max limit for coins in about 8 hours. This creates an issue, in which, if you have 4 pokemon in different gyms that have been in there for all over a day. Well over the limit. Meaning you could make 200 coins total, if they get defeated on different days. However, if they are all defeated on a single day then you only receive 50 coins for all 4, missing out on the 150. Currently, there is no work around this issue. You can’t recall your pokemon early, and if one gets stuck in a gym you are sitting there praying for it to be beaten. Another issue is with the combat leagues. When I first started the game with my most powerful pokemon at about 1000cp to try out the feature, the opponents were vastly unbalanced. I had to fight a 3000cp mewtwo on my 4th or so fight. It just seems that some of the features weren’t given enough time as opposed to other features of the game, and that lackluster approach clearly shows..Mzhur77Version: 1.137.3

Best game everThis game it has a lot of good parts in it like you can sign and create an account and customize your character and also the thing that makes Pokémon fun. Catching Pokémon you can find a lot of Pokémon that sometimes aren’t in some shows and you can also if there’s a cute Pokémon Pokémon you really think it’s cool you can make them like your friend and you feed him treats so they can explore with you and also every day if you don’t have enough items there’s this free box or a bonus item sometimes that gives you things like free polka balls, or a treat also and you can also put them in gems in front of the Pokémon in gems, and there are things called raids with other Pokémon, which are usually really a bit stronger. Some are weak. Some are strong it has like stars there. Above the Pokémon ray gems, you’ll find them they’re like little red signs and you can also explore and the thing everyone likes to battle the enemy Pokémon team rocket you can you can fight there a little mini boss crunch, and the little medium boss is the leaders and also the man on top of the whole entire game, which I’m not going to say because you’ll have to play the game to know because I’m not being a spoiler but that’s all I have to tell you hope you like the.Hope you like this app or notVersion: 0.255.2

AWESOME!First off, it’s a GREAT game!! You have so much to do! You have tasks/challenges and you get rewards from them like, poké balls(to catch Pokémon and some are regulars poké balls and some are Great balls and others are Ultra balls), potions to heal your Pokémon after a battle and more cool stuff! My favorite is the Pokémon reward where a Pokémon will appear and it’s usually good that you can catch! You can also Battle your friends and Team Rocket which if you win the battle of Team Rocket you can get one of their Pokémon and it will be a shadow! (Only if you catch it) it also has purple fire/fog around the Pokémon from team Rocket. I love how there is so much to do! Create tags, have a buddy (Mine is Squirtle ofc) and when they walk with you they can collect candy and when you collect enough candy for one Pokémon you can evolve it and make it better! You can also customize your avatar. Every day you could send a gift to your friends (You get them from Poké stops) (don’t worry they can send them too!), and you could also trade your friends and battle them! One thing I dislike (It’s not bad it’s fine) is when the weather is wrong even tho they could be using predictions from weather apps (which aren’t always right) but otherwise it’s…. THE BEST GAME IN THE WORLD!!! (Get it!).Poopyface29Version: 1.179.0

Needs fixesI enjoy playing daily but the game still needs fixes. The raid system is pretty bad, its very difficult to coordinate with people via remote passes without some kind of in game communication system. Yes there are chats outside of the game you can do but its not fun having to flip back and forth to ensure people are communicating or else a raid pass is wasted. Even in person you still need to back out and rejoin a couple times just so everyone can get in. The battle system is just not fun either and i feel forced to play it due to the massive amount of rewards it offers. I try to enjoy it but it gets frustrating especially with the occasional lag that can lose you games. The gym defender system also needs work as its a difficult way to build up coins. Even if you enter one pokemon in a gym per day its unlikely you will always get your daily 50 coins because the maximum of 50 coins and the possibility of getting kicked out is much too high, or the possibility of never getting kicked out and receiving your coins several days latee, possibly on a day where you were already getting your coins that day anyways. Edited this review years later and the exact same problems still exist. They've been raising prices of items and removed the free weekly pass. The store has been offering poorly valued boxes these days.D4wntormentVersion: 0.249.2

One of my favorites, but glitchy and hard to get Pokècoins.It’s one of my favorites, but it has glitches. It will sometimes say it can’t find any GPS and when there isn’t any GPS, you can’t check out gyms, feed them berries, battle them, add Pokèmon, or get items. You can’t get items from Pokèstops either. You can’t even catch or hatch Pokèmon. It doesn’t show you moving until it’s the No GPS is over. It also will often say “Try again later” when you try to spin a Pokèstop. I usually just spin it constantly until it works though. And also a gym glitch. When your battling in a gym, it might get off of the battle, it says something to, but I don’t remember what. And also a shop glitch. It will often say “something went wrong” when you try to purchase Pokècoins, which means that I can’t buy Pokècoins for Pokèballs when I run out of Pokèballs, and when that happens I don’t play it. Also something that I would like: It’s to hard to get Pokècoins without using money. So maybe you can sell items that are on the shop to get the amount of Pokècoins they are on the shop. That would make Pokècoins easier to get. Because they are to hard to get. You would have to get to a gym AND have it be a gym in your team AND have it ready to have a Pokèmon added to it..2cd best game everVersion: 0.195.3

Going DownhillHad I rated this game 6 months ago I would have easily given it 5 stars. But the game has done nothing but fine downhill since. They continue to raise prices on remote raid passes, which for people who don’t have 5 friends they can easily meet up with, is the only way to road successfully for legendaries. They attempted to add the Campfire App (also a Niantic company) however it only leads to a download link and once you download it, you receive a message that says you have to be invited to the app, talk about useless. There’s no way to contact other players which continues to boggle my mind as this a community centric game, the game would benefit greatly from being able to ay least message friends and nearby players. Also, the region specific events are so demoralizing, if you want to take part in special events and obtain special pokemon, you have to be fortunate enough to live near the selected city, or spend money to go to Vegas? I don’t think so. Living near Baltimore I pretty much anticipate never having an opportunity to take place in such an event. Lastly, the game lives to log me out randomly for no reason. Overall the game is good, runs fairly smoothly and they continue to add more Pokémon, I just wish the prices for raid passes was fair and for more community based events that everyone can participate in..Meetmym16Version: 0.265.0

Similar to real gameI started playing July 2016 but due to all the glitches and lack of Pokémon I stopped playing for a few years. The reason I started up again was because a friend recommended to try it. Now gifts can be exchanged, the Pokémon generations are mostly caught up, and there are a lot more stops and gyms to interact with. My main issue with this game is the lack of interaction with other players. I would like to be able to battle with nearby trainers like the real Pokémon game allows. Also during gym battles, there should be an option to switch Pokémon in between defeats. Those are the rules in a real Pokémon battle and this should be applied to this game. Pokémon should also gain experience after battles to help build them up. I understand the candy concept but those should be bonus experience/cp. I have lost a few great catches due to the glitches/network errors which is very frustrating! Other than that I enjoy catching Pokémon and spinning stops on my walk up to work through the downtown area. It’s a nice way to see the town. EDIT I forgot to mention: I’m not sure why but when I’m on the bus or in any vehicle as a passenger I should be able to spin stops for rewards not “try again later”. It doesn’t make sense to allow me the option to catch Pokémon but I can’t get stops or gain steps with my eggs or buddy..NOtaterJUSTtatVersion: 1.91.2

Frustrating Customer ServiceCurrently customer service does not provide adequate support. During and shortly after go-fest, I was invited to multiple mobile raids but got flat kicked out after all my Pokémon fainted. I couldn’t get back in. If the timer hadn’t expired and I was able to get back in, it burned a second pass. This glitch cost me at least 6 mobile raid passes which I had purchased with money (not coins from raiding.) I bought more because I wanted to have fun with my friends and not let it ruin my time. Later when I contacted customer service I got reimbursed for 1 pass. One. That’s it. They blamed it on a “visual glitch” saying the pass was still there, but it wasn’t. My inventory never got reset, the passes just disappeared. Even after closing and logging out. They know the system is buggy and people are getting gypped out of things they purchased but don’t seem to care. Everyone I play with experienced the same issues and only half of us have received any sort of refund. Also: (yea I know it’s petty) character customization. There’s lacking color variants for even the basic items, you can’t choose between long or short hair. Every male/female looks the same but with a different skin tone. We’re 4 years into this game and you can have blue, yellow, green, white, purple or 3 different shades of brown hair ... but no RED. (Give me my stupid red hair!!!).St0lenFaythVersion: 1.149.0

Pokémon go is OKI like Pokémon GO it’s very simple now very hard to use and it takes you out of all of the house and help his people to walk about and explore but the one thing I have problems with is that when I logged on for the first time I was at level one and then also I had a glitch and also I became level six on the red team even though I never chose that team the problem with this Pokémon go is that the team that develop the And the support system there is terrible because when I tell him about my issue they won’t even respond to my problem I was trying to tell him that I did not pick my team and they were saying that we can’t do anything about it once you pick your team there’s nothing that you can do I also try to reset my account with my new email and I didn’t do any good like I had really had issue with the login is your for Pokémon go and the support staff on that game was terrible they need to learn to have some Consideration about their customers if there’s a problem they should take the time and look into issues instead of just sitting on the automated discussions about what we need to know stuff like that the support system was really terrible in my case I mean the game is fine not gonna lie but the support system is terrible though tech-support for their game is terrible I even went to the website and didn’t do anything about it.OldGamers01Version: 1.99.2

Needs a changeHi so it whoever’s reading this please read it carefully . Number one , so you know about Pokémon candy? And you know about Pokémon trades ? Well it would be great if you could trade any amount of candy as you want. Number two , so you know about Pokémon raid battles? Well it is really hard to catch legendary and mythical Pokémon even my most strongest Pokémon that is to strong for the ultra league can’t even beat a legendary Pokémon . Number three , it would be great if you could add new mega evolved Pokémon like mega Glalie . And you can mega evolve other Pokémon in all like the Nintendo games. Number four, it would be great if you could add Pokémon from all the other generations and Alolan and Galarian Pokémon like Popplio, Rowlet , Litten , Scorbunny , Grookey and Sobble and Sylveon and Dedenne . Number five , so you know about ultra beasts right?? Well it would be great if you could add Pokémon like Nihilego , Poiple and Pheramosa and all the Island gaurdiands like Tapu KoKo , Tapu LeLe , Tapu BuLu and Tapu FiNi. Number six , it would be great if you could give a chance for everyone to catch three of the same Pokémon everyday Because I really wanna get Espeon then Sylveon so more of every Pokémon . Number seven , the Pokémon Ditto is a hard one to catch so add more Dittos. Thank you 🙏🏾 for reading 📖 this and I would Appreciate if you’d use these changes.VrfivyddrdVersion: 1.171.1

Won’t finish loading at startup. Please fix ASAP.I haven’t tried to open this app for months, but am on an iphone 11 and just updated to iOS 14.8. It keeps prompting me to log into my Google account then gets frozen halfway through the startup bar. When I’ve had this issue in the past I had to enable cookies and JavaScript, clear myself website history and cookies and restart my phone. I’ve done that and more…repeatedly, and it keeps getting “stuck” but without an error. And yes, I have all of the other settings required on. Please fix this ASAP. I’ve spend 5 years and literally well over $1,000 on the app and should be able to access it. Now for a quick review beyond this glitch (this part would be 4 1/2 stars). I’m a perpetual weight fluctuater, and since my friend practically forced me to “try” playing one night, I got hooked and it pushed me to lose 30 pounds. It also helped me lose a significant amount of weight two other times, while walking for hours with friends, motivated me to get out when I didn’t want to, and is just a great game. And for the negative reviews about not getting enough free coins, etc…that’s how they make their money. And this app has helped a lot of people in the way it has helped me, so I don’t blame them for wanting, and deserving to make a ton of money off of it..KristensusVersion: 1.185.1

Great, but still missing some stuffI played this game on and off since it first came out in 2016. And while I think it’s a solid game, it’s still missing out on some things. There’s still really poor rural and suburban representation in Pokémon go, especially in regards to raids and pokestops. I understand if raids have to take place in towns, but it wouldn’t hurt to have at least some amount of pokestops near communities. I live near a local park and there are zero pokestops there. I understand that there’s an option to create pokestops indirectly through another Niantic game, Ingress, but from my experience that game isn’t properly optimized for newer iPhones, and the base-building system is clunky and tedious. It would make more sense for Pokémon GO players to create new pokestops in gardens and parks, so that they can more easily play the game away from the city or towns. Another minor complaint is the sound. What was the deal with the sudden degrade in sound quality? Was that for saving battery life? Another good thing to add would be to battle other players’ Pokémon directly, instead of going to a raid or a gym and battling their Pokémon there. Niantic still needs to realize that not all of their player base is willing to drive 10 miles to go catch and see Pokémon. If these issues would be fixed this game would be 5 stars..Tabarius QuanVersion: 1.75.1

Perfect pokemons, coins and trading chatI love this game like way so much to be honest I’ve been addicted, the battles , the raids, the evolves everything feels like being a real Pokémon trainer but ives seen this weak details which I think would make the game better for thousand : 1. The trading distance shouldn’t have a limit and they should give a chat option for when you are trading Pokémon with a friends so you can talk and decide which Pokémon would you like to trade. 2. The poke balls they give you on the shop and items is not too much for the price , even for regular basic reds poke balls they charge you too much , it would help the trainers better options on deal prices for stuff on the shop . 3. The rates and possibilities for hatching or catching a perfect IV Pokémon is way way so low that I’ve been playing for like 2 years and still have not a perfect one and less a shiny perfect thats kinda harder looks almost imposible to the level my friends say they feel they will never have a perfect Iv one . 4. It would be more interesting if there would be new types of gyms for battle with Legendary and mythic that we can put on gyms will slay more than never , also a battle online option for legendaries with friends ..Jose DrixVersion: 1.181.0

Truly AmazingThis Game Is The Best Pokémon Game, I’ve Liked Pokémon For My a entire Life Every Since I Heard About It. I Was SO EXCITED When I Heard Sylveon Was Gonna Be A Thing, But Sadly It Never Came Into The Game 😢Also, The Thing About Eeveeloutions Is, Their Rare. A Little Bit TOO Rare. Eevee Is Way Too Hard To Get For Me And My Siblings 😢It’s Been Like 3 Months And Not 1 Eevee. Eevees Are Common, Right? But Why Aren’t They In Pokémon Go? It Just Dosen’t Make Sense! My Goal Is To Get Every Eeveeloution In The Game And Atleast Try To Get Sylveon, But I Can’t Now! Eevees Are So Darn Rare! I Always See Famous People With Like 50 Eevees Because They Put On Incenses, Lure Models, Spin Pokéstops Etc. But People Who Are Stuck Inside Because Of COVID, They’re Mum Or Dad Won’t Drive Them Around For Gyms And Stuff, Etc. (My Dad Only Does That When We Go Somewhere Which Is Almost Never) Also, Where I Live Only Has One Pokéstop, And Its Like A Yard Away! Not Even When I Use Incenses I Don’t Get An Eevee. Ok This Is A Complaint About Eevees But Really, They Are So Hard To Get 😞. Anyways, I’ve Loved This Game For A While, And I Don’t Think I Can Quit. I’m Waiting For The Eevee Community Day In August And I’m SO EXCITED!! I Might Get A Shiny If I’m Lucky. Anyways I Think Pokémon Is An Amazing Game And Yea. (Please Let This Go Through It Never Does).By eeveegamertvVersion: 1.171.0

Fun game. Great progress. still work to doI just recently got back into this game. I played for months upon its original release and while it was fun it got stale fast with no battling an lack of regions. Since then battles have been added the research feature with tasks is nice. All the regions an Pokémon with them. Raids are awesome. Overall great work to this developing team. The things I think that could make this better something I think would make this game much better is. Since you can have a buddy Pokémon why not let us battle wild Pokémon. You could make it give one candy of said defeated wild Pokémon is given if u beat it. An keep the 3 candy for catching. Then make the buddy that defeats the Pokémon either gain stardust. Or have some kind of system where u gain a separate type of xp for a new move to teach. Like the actual games. After you win so many wild Pokémon battles it gives you the option to teach it a new basic attack. Being able to battle the wild Pokémon would make this game way better. An even make it easier harder to catch wild Pokémon like the actual game. Plus it actually lets you use your buddy rather than having it aimlessly follow u around an every now an again give u an item. If that could be added this game is 5 stars easy..K1n6t0k35Version: 1.185.0

What I Rate Pokemon and my ReviewOver there | | V WELCOME to what I rate and write for my REVIEW. SO lets start with the review now. SO first, no offense but it’s kind of boring and I feel like there is nothing to do when: THERE is no POKEMON or Pokemon I already have. Or when there is no FRIENDS around. BUT when friends are around or Pokemon that I don’t have yet are there I really like the game! BUT it doesn’t bother me when I feel like the game has nothing to do so I hope I didn’t make the owner feel sad about the game. I love to do raid battles but I don’t really like it when it runs out. I know how to get raid passes but at the same time not. (SORRY if it do not make any sense) I still love the game even if there is no friends around or no Pokemon and Pokemon I already have there. (IF you know what I am trying to say) I also think it was really smart for PLAYERS to have to be next to each other. (MAX 100 meters) BUT I want to trade one of my friends when she is at her house at the same time but I would puffer to have to be next to each other for it to have a lower change to get scammed. I also like how they do that. Well that’s all bye <3 Caps = important words (to me) (like players, or family) or the first word of a sentence. P.S FOR real bye.CoolooopaiebejnsdVersion: 0.257.1

Best game i have, but..Pokemon Go is the game i play the most, it's a good way to make friends and have a good time with family members.. But i have a few problems when playing. First off, i have this bug where sometimes when i click on a pokemon, my screen goes completely white and i cant do anything to fix it besides cross out the app. I haven't seen any other Reviews that have this problem yet, but it happens to me pretty often.. And it gets really frustrating when i need the pokemon for a collection challenge. Lastly, It annoys me when im battling someone and they use more than the added amount of shields.. I dont think its a bug, more like a cheater/hacker?.. But it annoys me. There are also a few things i would like to be added to the game. First, i think you should be able to chat with your friends to invite them to raids or battle them instead of having to have their phone number to talk to them. Second, i dont like that you have to be close to the person to trade pokemon, if you're trying to trade your friend from a long distance away, it won't let you and i think that should be added.. It would be nice. I wasn't meaning any of this in a selfish or rude way, None of this has to be added or fixed, it would just be nice. ♡.Ash_pawsVersion: 0.205.2

Innovative and AdaptivePokémon has been a staple of my childhood; so needless to say, I had very high hopes when Niantic brought Pokémon Go to us. At the start of its conception the game has been captivating and engaging in a whole new way with today’s technology. Though lacking aspects from the original game such as battling others or fighting a great evil like Team Rocket, Niantic has continuously evolved the app, actively listening to its fan base to make a Pokémon game that resembles the original more and more closely. Admittedly I was only slightly disappointed by how limited the game was first starting out, so I dropped it for a year. When I started playing it again with friends later, I was shocked and impressed by how far the game has come in its innovations and adaptivity, bringing 1 on 1 battles to the table in a variety of league settings, constantly sending out news letters to its players in order to stay up to date with Pokémon events happening from week to week, creating Raid Hours and Community Days, allowing invites to Raids, battling Team Rocket, and so much more! If you thought the game was lacking from the start, I strongly encourage you to pick it up again and see what it has become today. I look forward to Niantic’s journey for this game with great anticipation.DaleHorineVersion: 1.149.0

Changes come…Honestly I think this game is revolutionary in terms of how massive of an impact it had upon release. As time moved new and old players alike, came and went. Many updates were made throughout the several years of release and eventually due to restrictions and regulations Nintendo & Niantic released “Remote Raid Passes” to accommodate for the inability to travel during these restrictions and regulations. This item is what allows rural and handicapped players the same fair chance at the game as someone who lives in a big city or can walk to and from gyms. I’m sure with the ever present threat of cheaters and raid spammers the development team felt changes were needed to make the game more of a level field and bring it back to its “GO” roots by trying to change the way remote raid passes work, however adding a 5 a day use limit and increasing the price by almost double from 100 pokecoins (approx. $1 usd) to 195 pokecoins (approx $1.9 usd) YOU (niantic & Nintendo) are essentially fighting the fire you originally started with more fire. STOP cutting out the small guy, us population 300 players who live near no reasonable poke stops or gyms rely on these raid passes to adequately play. STOP hindering your own player base, the game is great other than these poor choices. I would’ve given a 5 star review but this is just disheartening….BillsTheOfficialVersion: 0.265.0

Great but...Love the app would get 5 stars but I would love to see a “sort by most candy” filter option just so I don’t have ti check each different Pokémon if I can’t remember the candy amount, other than that the game is still amazing.Lwoody52Version: 1.99.4

While looking at Pokemon ....When you transfer or evolve Pokemon that aren't the first few it is so bloody annoying taking you back to Bulbasaur. This is a new "bug fix" in the last update? Come on. What a waste of time. When you have nearly 1000 Pokemon this is such a pain. Fix this now..Mbjb1972Version: 1.57.5

NEW FEATURES PLEASEGreat game I love all aspects of the game it’s great guys but please save us all!! Please change couple things 1) after a certain level players should be able to gift items, pokeballs, revives maybe rare candys, or even just allow the trades to take place in person like trades so players have to b playing together in person in order to use the features, 2) just like all pokemon platforms players should be able to sell items for pokecoins just makes sense it would get more play time for sure also more sales in shop an players can get a few extra coins each week you gotta give us die hard fans some more love guys Everyone who agrees please like or share or add to this we need to keep making this game amazing Add my trainer code 5029 6224 7968.Nikkithomas780Version: 0.131.0

No running eggs :(The speed limit on hatching eggs needs to be increased to 15 km/hr to accumulate egg hatch distance while running. 10.5 is too slow. This is the biggest downfall IMO..McRescueVersion: 1.67.2

Why coin limitThere shouldn’t a limit on how many coins I can get in a day it basically punishes the player for playing the game there is no real or justified reason for this please make bigger wallet.GehsjsuahwhVersion: 1.159.3

Great game but...Great game but you need data or wifi to play and some people only have limited access to data and can’t spin Pokestops from home. Also, there should be Poké Centers like in the main series games or at least make it more common to find potions and revives cause I love battling but it’s hard to do so when you only have Pokémon that are super low in cp still alive. Also I should mention that I found a shiny Roselia and had no poke balls so I think they should give you Poké balls when you find a shiny and don’t have poke balls or at least give you a way to keep the shiny where it is so you can catch it later. A Nd my freind code is 4505 6927 4190 so invite me to a raid sometime.AadensettVersion: 1.153.2

Awesome ⭐️⭐️⭐️⭐️⭐️Love the game pushes me to go out side in self isolation ❤️❤️❤️❤️❤️❤️.FiguuguVersion: 1.141.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 0.265.0

Pokémon GO Negative Reviews

Used to be great…So there are a lot of these going around now, but I figure I’ll add to it just in case it can help change anything since it seems like the only thing Niantic hears is press or money. I played the beta. I played day 1. I left and came back a few times. I played during the pandemic. I have seen this game evolve over time. Some changes were good, some were bad. The game went from being able to play for fun, to having a pressure to spend money to play, to being required to spend money to play to get things in the game (like shiny mew??). All of this progressed over time until we get here, a point where the game is unplayable unless you pay money or actively avoid 90% of the features that were added and not removed. This game has gone from one that I would happily put money into due to the enjoyment, connectivity, and socialization I got out of it, but now? Now I don’t plan on playing it until a lot of these issues get fixed. It costs then nothing to keep Covid protections in game. It costs them nothing to allow for remote raiding, especially for remote players. It costs them nothing to make the game better in ways that truly matter and have already been done. Instead, they add stickers. Instead, they remove the ability to get legendaries unless you live in an area with a decently sized player base. Instead, they push people out while trying to claim inclusitivity because it doesn’t match their finances..-Penguino-Version: 0.265.0

Account IssuesFirst off, I’m a huge Pokémon fan! Have been all my life. I got super far in my original account but then it wasn’t letting me buy stuff in the shop with my coins I had. So I figured I’d log out and go back in. Now it’s saying my password isn’t correct which I know it is. But then I requested an email to change it. They said it was sent but I never got it. I tried retrying and it said the link is active for 48 hours. Does that mean I’ll get the email within 48 hours or I have 48 hours? I tried using a made up email just to see what would happen and they said there’s no account on there with that email. Just wanted to be sure the email wasn’t a problem. So why is it not allowing me to change my password by sending me an email?? Also I made a second one just for the meantime but on this one it won’t allow me progress with egg hatching and/or buddy Pokémon getting candies. I turned all settings on for allowing my location and all that. My battery saving mode isn’t on either. Aside from that, I can’t add friends. It said that it won’t load and to try again later. All I’m saying is that on my original account, everything was okay. I was even playing earlier this morning. Is there anything that can be done? I can’t even really get the full experience because the events have to do with my buddy getting candies and also hatching eggs. What can be done?? I’m just upset because I put so much time and effort into this all for this to happen....ValhallaVikingVersion: 1.141.0

Boycott the remote raid price hike:)I’ve played this game since the second day it came out. It was always a great way that my friends and I would hang out, we’d raid, do community days, etc. For years, in high school and even through college! And Niantic made remote play so easy to do when Covid hit. But it is slowly turning into a pay-to-play game and much less remote-friendly. It feels like every other week they hike up the prices in the shop and nerf the remote aspects of the game. I know the initial purpose of the game was for everybody to get out and play, and it really did build a sense of community, and when we were in school, that was a great thing for us to do after school and on the weekends. Now we work, have moved away, etc, and the only way we can really play together at all is remotely (doing raids, sending gifts). But if you open any gifts, you get 7k eggs you can’t delete (and more than likely do not want) and if you want to raid remotely, you’ll soon have to pay more than $1 per raid and soon there will be a limit on how many you can join per day? RIP anybody who works during an event/can’t get their friends together/ doesn’t live near their pogo community. If you’re a rural player? Don’t bother. And a lot of research tasks and rewards are being put behind paywalls now. Wanna play at home? Too bad, incense doesn’t work if you aren’t moving “fast enough.” This game was my favorite thing for a long time- years- but it’s driving away a lot of people like me..Dubdubdemi!Version: 0.265.0

Remote raid changes were the deal breakerI’ve been playing with my partner almost every single day since launch in July 2016. The improvements that happened during the pandemic made it so much more enjoyable to play. This also unexpectedly strengthened our connections with friends, especially those who moved out of state. I’ve stayed even with price hikes and niantic walking back some of the improvements. But the more recent changes have been a deal breaker. The bizarrely coupled price hike and cap on remote raids is so offensive on both a personal and community level. I can no longer coordinate remote raids, I don’t have the personal time to stop work at the drop of a hat to raid in person, and it’s unrealistic to expect the numbers needed for in person raids now a days. (Seriously, what pipe dream is Niantic mgmt having here?) More importantly, this has such a drastic impact on players with disabilities and/or who live in rural areas, who are more reliant on the remote raid system. I get the original mission of this game was to get people out and exercising, but missions are meant to grow as the needs of the community change and/or are better identified. This most recent experience has left such a bitter taste in my mouth that I’ve quit the game and I don’t think I can ever return to the game. I’m primarily talking about my experience here to make it clear why I uninstalled my app and support my fellow trainers who want to return..Desert_Bunny_RabbitVersion: 0.265.0

Not Inclusive for the DisabledI have a lot of issues with PoGo. Rewards of every kind aren't as good as they used to be. Niantic gets greedier and stingier. Things are more expensive yet less quality. The time to play for community days has been drastically reduced, which makes it hard for anyone who has to work to get a chance to play. But my biggest issue with Niantic is there unfriendly attitude toward those who have limitations. They had made some great changes during COVID. Changes that not only helped everyone keep playing despite the pandemic but that also made the game more inclusive of those who struggle with mobility or are house bound. But over time, Niantic is removing those changes. They insist it's for the good of the game or their vision or other nonsense. But what it really boils down to is making the game very difficult to play for a whole demographic of the world's population. Incense is next to useless now. Remote raids are more expensive (and that really stings at a time of economic recession, which hits the vulnerable even harder) and you are punished for using them by getting less rewards than those who go in person. And other changes. They use all sorts of carefully worded language to try to make it sound like they're thinking of the good or whatever other excuse they use. But the truth is, that despite being made aware of how the changes effect some of our most vulnerable: They. Do. Not. Care..Discouraged002Version: 0.265.0

FrustratingI have played this since the game was launched. My first complaint is I do not have access to my original account that I had purchased things with money. My second complaint is that anybody that has any sort of physical disability is unable to fully enjoy this game because you must absolutely be able to throw a curve as well as have the patience to use however many poke balls it takes. I have given up on trying to do any of the quests that require me to throw a curve and I am taking a break from this app because I just spent 10 Poké balls on a garbage Pokémon that wasn’t even worth 300 CP. I don’t understand how a Pokémon that is so low level when I am almost a level 30 can escape when each throw was excellent or great using a great ball and a berry. There are enough apps that I can play and get very aggravated while playing so this one is going to be a pass. Most of my friends have stop playing for the same reason. It takes years to level up when you barely get any XP for catching Pokémon and you have to use a frustrating amount of resources to get these garbage pokemon. They take eons to level up. I stood at a PokéStop for five or 10 minutes trying to wait for it to upload information so that I could do a quest. It’s still wasn’t even a quarter of the way loaded and I don’t understand why there’s so many issues win this app has been out for as many years as it has..Randomness07Version: 0.253.1

Bad game that cannot stand on its ownSince the release of raids, this game had completely relied on other services and apps to make it playable. It’s been many years and there is still no internal communication system so you can communicate with friends or groups about doing raids. You are somehow expected to just show up to any given raid, and find 5 other players who have also happened to show up at that same time to have enough players to do a raid. The only way to get enough players for a raid is by using external communications such as Facebook groups or discord servers. The Facebook group in the town I’m in eventually died and there was no way to do high tier raids. Then along came the remote raid pass. While this still relies heavily on using external communications to add friends or communicate with existing friends to join their raids, it made raids at least possible again. It disappointed me that apps like poke genie has to be used to join remote raids, when this is something that should definitely be an internal function of the game. After maybe 6 years, they are finally attempting, with these new “campfires” to signal people to raids, but is still a very poor mechanism that requires 5 people to be very close by to all see the fire. Niantic’s own internal communion for raids is still years behind other methods. To make things worse, they are now trying to phase out the remote raids, the only thing making raids useable in an otherwise useless game..Colin199Version: 0.267.1

Good game but bug filled *updatedStill filled with bugs and customer support is a flat out joke. Mostly automated even when it claims to be a person. They don’t try to fix the issue just send some text to you with some basic fix that fixes most issues. If you have a real issue then good luck with a fix. I have been playing Pokémon since blue and red. I have been playing Pokémon go on and off since launch. The game is obviously fun cause it’s Pokémon in real life. Not a huge fan of the simplified Pokémon of Pokémon go but I am used to it by now. The app is buggy and the developers don’t list all the bugs the community knows they have. That is my biggest issue. And instead of fixing problems they just try and give you a raid pass or some item and say they are working on it. The biggest problem is their customer service. This is my opinion but if you have a concern you get to talk to a bot. There is no customer service department. Niatic makes way too much money not to offer some real customer support. If you are a Pokémon fan or a fan of collecting you will enjoy this game. But you will eventually be so frustrated by the bugs that you will quit. If it wasn’t Pokémon and if it wasn’t integrated with the main games I would have stopped a long time ago. I am only here because it’s Pokémon. Niatic is a smart business and makes a lot of money off of us. The least they could do is listen to the community better and offer true customer service..Aaron (be careful)Version: 0.205.1

Buggy appFor the most part you better have good connectivity with your mobile device or you will experience the most frustrating lag at times when you are battling other trainers thru the new go battle league schematic. I have lost tons of battles due to not my skill level but the servers not being able to connect my Pokémon fighting the other trainers Pokémon. There are times where the Pokémon disappears or takes time for the servers to load the Pokémon on the map which delays the time frame of events like community days etc. if you carry an iPhone I don’t think this game will be any fun due to the lag and any other issues that come across over time. Even Samsung has trouble on occasion with the 5g connectivity in certain areas. The antennae’s on the iPhone are awful and are better used for taking pictures and just calls. But for games stuck with a Samsung note or the galaxy series to get a better experience. This game after four years in the making struggles to allow any fun for the user about 60% of the time. Playable only when poke stops are near by and if you are out and about. Absolutely unappealing due to the laggy servers and lousy deals from in app purchases. One star automatically until this issue is fixed which will never happen. There will always be crashes and laggy gameplay for more than half of the time playing. Also make sure you have the unlimited data plan so you can at least load the game..QuikflowVersion: 1.137.1

Go Battle LeagueThe delays and glitches that happen in the battle league are completely unbearable. I play this game a lot and really focus on the PVP side of things. Catching Pokémon that are useful for this, investing TONSSSS of stardust, and useful items such as elite charged TMs. This method is truly the only way to maintain some type of competitive nature against other top battlers out there. No issues with this algorithm, my issue comes in where you do all of this investing and preparing for a battle mode just to get subpar performance. I typically am a high ranked player so of course I go against other high ranking performers. One simple lag, one wrong move against these opponents are all it takes to lose a match even with a lead or switch advantage. Today alone I’ve lagged in 4 battles out of 20 sets and I’m connected to my wifi which is getting full strength and when I disconnect I have 3/4 bars of service. It’s not a service issue it’s a server issue and it’s needs to be addressed. I speak for all PVP battlers when I say I just want more balance games have glitches and I think we all get that, but it happens way to frequently and in a ranked system that your limited in the amount of battles played a day and one lost could be the difference in 3/4 wins which are the prizes most shoot for. You have released notes that this season fixes were to be prioritized but I have yet to see them. Let’s get the consumer taken care of and prioritize this issue!.Go Battle League Non senseVersion: 0.197.1

Decent game, but unless you spend real money you miss out on most thingsEven with max friend gifts daily, random free daily store gift you are veryyyyyy limited on what you can do playing this game for free. It is a fun game dont get me wrong but the battle system is very flawed and lazy, you could easily have every pokemon capable of 4 different moves AT ONCE like the Older but better pokemon games. Depending where you live you might not be able to see a poke center or gym or any buildings icons at ALL on your map while home so again certain people constantly have a advantage. Many glitches and modders on the game who can force you out of a battle and count 50 wins against you in 1 battle . Pokemon spawning system should be improved as well, and team rocket ballons are veryyyyy scarce . I hope they keep improving this game but really it just seems like most other phone games where its all about the money and very little actual quality and time put into making a good game, just a okay game that was super rushed and underdevoleped in EVERY aspect, not like any other pokemon game for evolving too? Whats up with getting rid of stones or having a inventory that is SOOoo limited you cant even hold 1 of every pokemon... suppppppper lazy. Please fix, i dony care if a game has to be 50 gigs or more, it should be quality, not rich kids auto advantage and free players play 10 times as long just to keep up..SolrachetVersion: 1.171.0

Unplayable. Zero stars.My game just crashed 12 times in the last hour (I have time-stamped screen shots to prove it). I have an iPhone 6+. No other app I’ve ever used has been like this. This game has been consistently glitchy since it launched 3+ years ago, and there have been times when it was basically unplayable for me. But I’ve been a lifelong pokémon lover, so I didn’t give up back then. I am seriously considering it now. Literally the only thing tying me to this game is Nintendo’s franchise. Niantic is terrible, and if any other company were to put out a pokémon game, I would dump this game in a heartbeat. Even though I love Harry Potter just as much (if not more) than I love pokémon, I can’t actually bring myself to play WizardingWorld because I can barely tolerate ONE Niantic game. Two would be impossible. Niantic needs to completely overhaul its entire programming department, because as it is it seems like they’re incapable of producing a halfway decent game. They might make a bunch of money, but it’s all through gimmicks. If they actually had a game that most other developers would consider worthy of making available to the public, they’d be making billions more than they are now. Update 6/6/20: Still terrible. My game just crashed 3 times in 2 minutes, costing me a raid pass and a lost opportunity to get roughly 1500 stardust. I’m really not sure what the recent server updates are supposed to have done. I see no changes. Still worst app ever..Live4applauseVersion: 1.143.0

Fix the login bug already!!!UPDATE June 2022: So I logged in a few days ago and had nearly 200,000 stardust. Logged in today and it’s down to less than 50,000!?!? WTH, Niantic?! Is our stardust nice expiring after a while or something? Is this some new, stupid feature you’ve added? UPDATE: So thanks to the ongoing login issues, I totally missed out on this month’s community day. I was finally able to login for about 10 minutes... two hours AFTER the event ended. It would be nice if you would do something for those of us who have been cheated out of our bonuses and events due to the problems caused by the recent update. Maybe have a special event or increase the number of items we get at pokestops. Granted that would have to be AFTER YOU FIX THE PROBLEMS. Otherwise it would be pointless. Your troubleshooting guide does nothing to fix the problem. I’ve uninstalled and reinstalled seven times in the last week. Your last update totally screwed things up and now I’ve missed out on three days in a row of bonuses because when I do get logged in it kicks me out right when I spin a pokestop! You know it’s a problem, and now I see the obvious FAKE POSITIVE REVIEWS that you’re flooding the App Store with to try and bury the negative ones. I’m losing all respect for Niantic because of this. It’s been a week. FIX IT! Admit that there is a problem with the last update and stop trying to tell people to refer to the troubleshooting guide..DingedDragonVersion: 0.205.2

Serious Lag Issues in GBLI want to preface by saying I want to LOVE this game!! It has a lot of great and enjoyable elements to it, but undoubtedly the thing that intrigued me the most was the Go Battle League; which is a competitive PvP game mode. The base functions of the game are quite simple but rely heavily on precision timing and being able to track your opponent’s moves. For the entirety season 8 this game mode has been absolutely ransacked by excessive lag and visual glitches that completely destroys the ability to play the game at a high level. I was putting in at least an hour and a half of gameplay for nearly a year but over the last 2 months I have dropped to maybe an hour a week because of these issues. The most frustrating aspect is that they obviously are putting work into the game and updating other aspects but they continually COMPLETELY NEGLECT GO BATTLE LEAGUE. Even when they have tried to add fun features and update moves they often are riddled with glitches out of the gate (Pidgeot’s recent move update as an example); this shows to me that they either completely dont or barely play-test updates before pushing them. This is honestly completely unacceptable from a company that makes what they do off this game all while trying to push this mode as competitive. I am hopeful but they need to do better. *1 year later this review still holds true!!*.Cullen.J.K.Version: 0.267.1

Disconnected from player base and buggy makeup eventsI have been playing Pokémon go in and off since 2016 and with the recent changes to remote raiding infuriates me, but what makes matters worse is this company refuses to acknowledge their player base. After my awful 2022 Pokémon go fest experience that I had paid money for ninantic refused to do anything for the bugs and issues they were having. As a result I had to go to apple to ask for a refund (fyi this was a common issue amongst players losing out on money and not getting something that was promised bc of glitches). Fast forward to now the changes of remote raiding is just plain rude and shows how much ninantic is unwilling to adapt and listen to their fanbase. This isn’t 2016 anymore and times are changing. In order for a business to grow they must adapt and listen to their consumers wants and needs however with ninantic it is falling on deaf ears and they just refuse to listen to their fan base. This game has resorted back to in person events which excludes rural and disabled players and has forced others to cheat by faking their location to bypass the remote raiding limit. The fact that one has to cheat now to enjoy the game is unacceptable and explains exactly how the company feels about their fanbase, and as with all companies now days it comes down to $$$. Stay away from this game if you are considering it until they start listening to their fans again. Google #hearusniantic.Shinji 2009Version: 0.267.1

Getting better, but...What happened with this latest update?? When delete, change a mon's name, or evolve, it brings you back to the top of list... Every time!! This version is not usable to do anything w the mons you've caught already. Please fix asap!!.Dan the mac geekVersion: 1.57.5

Very Frustrating.The distance reader is horrible, WALKED 20km today and it only counted 4.6km, seemed like my distance counter just froze. Should be Pokemon in more places other than just in Towns or Cities..LuckyohgoVersion: 1.113.1

Crashes before I can even open itAs soon as I press the app and the Niantic logo comes up, the games crashes back to the home screen, I’ve deleted and downloaded the app countless times and nothing seems to work..BlazeditVersion: 1.143.1

Bugs......Do you test your updates before publishing them? I think not because the game has more and more bugs. the pokemon go plus no longer react under ios 11 and the application crash very often..Fieldkiller_28Version: 1.45.0

Changes are making this game unplayablePokémon used to be a super fun game but I’ve had to change my once 5* rating to 1* and thinking about quitting. I used to spend about $30/month but won’t be spending another dime. Some of the they’ve made recently: - Gotten rid of 1 coin bundles which include a free remote raid pass - Reduced community day hours from 6 to 3, so many people will be unable to play during this short timeframe (Why? How does this cost them Money?) - Increased the price of remote raid passes - Decreased the frequency Pokémon spawn with incense (Again why? No one wants to buy them anymore now which loses them money) - Lowered legendary rates from GO Battle League - Lowered rare candy rates instead of increasing as promised At this rate many people have opted out of playing. Why bother?.DrummerDebberVersion: 0.203.0

New update disappointingIn the previous versions transferring and evolving Pokémon was easy and quick to do. I'm annoyed with the new update, when you transfer a Pokemon, you are automatically scrolled to the top of the Pokemon in your bag, rather than remaining in place. Before the update I could transfer a Pokémon and the app would leave me on the same pokemon number in my bag. Now you have to constantly scroll back..MonabiederVersion: 1.57.5

Pokémon’s downfall1 why on a earth would u up the prices on remote raid passes 2 only 300 Pokémon allowed and it costs 200 coins to have only 50 more spots I can’t afford that if I have to save up 195 coins for raid passes Now the game is only fun for the first few weeks u play and then it’s add because of these new changes Be better niantic.GostleaVersion: 0.265.0

Changes1) bring the incense back to how it was during the first few years of the pandemic. 2) the price for the bundle of 3 remote raid passes has increased to 300 coins. While, a single still costs a 100. I have also read that they are possibly getting rid of the single remote raid passes in the shop. 3) bring back the 1 coin pack that had a remote raid pass. No one has the money to keep forking over money to buy remote raid passes..MercuryShadowsVersion: 0.203.0

Niantic getting greedy1) you made incense impractical 2) you ruined community DAYS 3) lowered rare candies from raids 4) changed 3 remote raid passes from 250 coins to 300 5)removed remote raid pass from 1 coin bundle I’ll be taking a break until you solve these issues..No nianticVersion: 0.203.0

RankingIf I could rate a “0” I would… spending so much time and effort only to lose. I really do enjoy the game but the ranking system needs to go. It has become no fun to play anymore….JackBlackVegasVersion: 0.265.0

Hear Us Niantic and The Pokémon CompanyI’m not sure who is responsible for the decision of limiting and increasing the price of the Remote Raid Raid passes on the Pokémon Go App. Whether it’s Niantic or The Pokémon Company who made the decision, it doesn’t matter to me! What matters to me is the fact that you thought it was humane to completely ignore the community when we spoke. We are the very ones that keep the future of “Pokémon” alive. Oh, did you think it was you who holds the future? If everyone stops play your game(s) what happens then? Yes I’m calling you out “The Pokémon Company” because I’ve owned and played every single Pokémon game since Pokémon Gold on Gameboy and then Nintendo DS and now the Switch, and have been a fan ever since. It’s loyal followers like us you are affecting and ignoring. You should be ashamed of yourselves, you should be ashamed to represent the dream that you’ve been thriving to create when the first Pokémon games came out back in 96! Are we not the most important resource to you? Don’t companies cater the products and services according to what their customers want or need? Why are you letting your own insecurities blind you? Keep it up, and see what happens to the future of this app and also possible endeavours which you seek so very much 🙄😒.JsnarezVersion: 0.265.0

Niantic doesn’t care about you!This used to be a great game. But now the game is super glitchy and Niantic nerfed remote raiding and nearly doubled the cost if the passes. I guess that they want people to get out and read in person again but they forget that a lot of people don’t have that option because they lack gyms, or other trainers or they have other limitations that prevent them from getting out. That’s really too bad..Sparky SpriteVersion: 0.265.0

Fraud & Theft!! Horrible customer service!!I bought some pokecoins for my son and after the purchase went through they did not show up in the account. I called customer service and according to them I received them so they refused to add the coins to the account or to reimburse me for the purchase. I had to call my credit card company and report them for fraud and was reimbursed through them. This company is now being investigated by the Better Business Bureau and MBNA..ZimmieszVersion: 1.139.0

Fun game bad companyI love Pokémon and playing Pokémon go but the lack of communication from Niantic is extremely upsetting. The recent changes to the game have stolen all of my motivation to play the game. Very disappointed..Landymater99Version: 0.265.0

Horrible raid boss catch rateI have done so many raids where I get a majority of excellent throws and the raid boss still couldn’t get caught. Terrible rng.ZztrizzVersion: 1.159.2

Money grabSeems like the devs only care about money :// no significant change to the game yet they charge more for items like remote raid passes. This completely disregards users like those with disabilities. Will not be playing the game anymore..Danip1527Version: 0.265.0

Annoying as HELLThis game was perfectly fine back in like 2020, but now y’all messed up. everything is becoming so expensive. inflation doesn’t apply to digital in-game currency niantic. can’t even catch most of the cool legendaries now because they are only available in in-person raids and the only people i know around here who play aren’t enough to beat those strong pokémon. it’s like they’re doing this just to spite us i swear..Mar.gootjesVersion: 0.265.0

TerribleTerrible changes they’re making to the game.PokemongomasterbaiterVersion: 0.265.0

:(Really disappointed by the changes that were made to remote raids..CrlybVersion: 0.265.0

So disappointedI really loved this game as I found many great friends while playing. It helped a lot during the pandemic (being stuck inside). Now you are crippling the remote raiding and because I live in a remote location it’s hell trying to play now. Be happy with my money because you’re not getting any more..Apps junkyVersion: 0.265.0

Niantic don’t care about disabled or remote playersRaising prices on remote raid passes while not providing a proper alternative for collecting legendaries. Niantic has been ignoring the feedback of their users for years and steadily making the game worse instead of better..Akajaykay9Version: 0.265.0

I can’t keep supporting this companyWhere do I even start? This game was once one of my favourite games to play on my phone. Now it’s so riddled with microtransactions that are SO pricey it makes your jaw drop. The player base keeps dropping and they for some reason keep marking prices up to the point where some cases cost $20-$40!!! For 30 pokeballs and a couple raid passes! Unacceptable. And now they just raised the remote raid passes to $2 for a single pass! I live in an area where nobody plays it so I’m forced to use remote raid passes. They used to be free every day or week then you had to pay a dollar. Now you have to pay $2. It’s ridiculously expensive to get into it now and it’s very anti consumer. I really liked this game but with the loss in players and rising prices it’s just not really worth it anymore. It’s still fun but you have to pay up to really enjoy this game. I can’t recommend this game to anyone in its current state. It’s clear they want to completely get rid of the player base but this isn’t the way. They ruined this game. Now that being said I can’t give it a 1 out of 5 because it’s still playable and fun, but with incense being nerfed so hard last year then this it’s so hard to play for rural players.Dale the radicool gamerVersion: 0.265.0

#HearUsNianticListen to your players. What you’re doing April 6th and still choosing to ignore all of your trainers is low. I’ve enjoyed this game thoroughly for its run but after this I’ve chosen to delete the app until some sort of change occurs..JordanoItalianoVersion: 0.265.0

Save your moneyNiantic makes a TON of money off this game and yet the app has so many issues that they won’t or can’t fix. Would you buy a new car knowing the brakes would fail daily or the engine quits all the time? If you put money into this app then maybe you would. This is what Niantic is selling, a lemon of an app. Stop wasting your money on Pokémon GO and buy yourself something frilly..WandaBlondaVersion: 1.141.1

Le kilométrage!!!!J’ai courut six kilomètres avec l’app ouvert tout le long avec mon LTE 200m calculer en tout j’aurais plusieurs œufs éclos au final aucun de éclos ☹️☹️☹️ très déçu du calcul de distance..ElblondforlifeVersion: 1.105.2

Greedy CompanyZero connection with their player base, absolute scum company.JonathanReviewsGamesVersion: 0.265.0

Raising the Price of Remote raidsThis game used to be a way for kids and adults alike to get outside. Maybe even go places in you’re town that you haven't before. But now they just care about money… they said in this new update it'd bring balance to the game long term. How, all you have done is literally double the price of remote raids. Maybe to make certain pokemon harder to catch. However It doesn’t matter to this company, if money is involved then they care. Anyways to sum it up fun game great way to get out, but terrible money grubbing company..CartershadowVersion: 0.265.0

They don’t listenThe community would like communication between producer of game and player of game, sad to see that it doesn’t happen.Bomby9110Version: 0.265.0

CrystalThey removed remote raid passes. Massive mistake on their end. They’re forgetting we all have jobs and school and stuff.SkrvelhwkwjejosheoehVersion: 0.267.1

Horrible developersThis game will keep bugs in the game (such as being unable to see team go rocket stops at a distance) and WHILE not fixing active bugs they will go ahead and instead nerf other aspects of the game that the entire community loved. They don’t care about the community at large, don’t download this waste of time.Nate5828Version: 0.265.0

Game is losing its appeal. At a lightning fast pace.So many bugs and glitches lately. So many game mechanics not working. So many promises by Niantic to make up for non-working events that cost players money and sometimes a great deal of time. But then Niantic just ignores their own promises. I might check back in a few months to see how it’s going. But I’m pretty sure I will have something better to do by then..Wdmck01Version: 0.265.0

ShortsightedNiantic has consistently produced shoddy, glitchy, bugged content. They barely keep the game afloat, and with recent changes with remote raiding costs and restrictions, I’m sadly forced to leave a negative review. Your content is nakedly designed to generate as much usage and metadata as possible for you to sell. I was willing to deal with it until you decided that you didn’t like the way I enjoyed your game and decided not to allow it anymore. So I’m done until you learn to listen to actual players. That, or you lose the Pokémon licence you’ve been mishandling. Do better Niantic..PaganfawksVersion: 0.265.0

One star review on PokémonSo I was trying to connect backed up to my account but it says route require update but it doesn’t work at all so I give us a one star rating.LaoozmVersion: 0.207.1

Remote Raid costsThese went up and what a lot of people don’t realize is that sucks because people with disabilities are now penalized cause they up the cost of these and make it harder for people to do the raids who aren’t mobile enough too. Not to mention people who live in smaller towns and villages who don’t have any options or very minimal options for raids. These people would use remote raid passes so they could participate. So people who are disabled or live in a small non-Pokémon Go community pay the price. Awful.Kyn13teekkiVersion: 0.265.0

Prioritizing profit over playersThe effects of inflation affects everyone, but this does not justify a 1.5x to 2x price increase to access the game’s premier feature of raids. RIP remote play..Beaver HeavenVersion: 0.265.0

Increased prices ruined the gameThe game designers ruined the game by increasing prices for remote passes. I don’t have access to raids before of my location and work scheduling. I only have access to raids with raid passes and can now lo longer afford to participate in this part of the game. Many people in my community are upset with this change and many will be deleting their game with this isn’t resolved..Remington1986Version: 0.265.0

Somehow niantic ruined a “fool proof” conceptPreys on addictive habits of its fans while raising prices, tracking and selling user data without listening to its fans and users. Niantic really messing up a golden goose..User 4321Version: 0.265.0

Micro transaction driven gameToo difficult to obtain coins without purchasing them. Now that they have decided to increase the costs of items, it is unrealistic for me to continue playing... Please consider implementing more ways to earn coins, or lower the prices of items in the shop..GnomeSmoothieVersion: 0.265.0

Not happy with the remote passes changesI don’t have a community to play with other than an online group we created with people from France and French Canadian. We organized raids on a daily basis. With the price increase it will cost too much to even do 5 remote raids a day and it will go back to precovid where it will be nearly impossible to do a 5* raids. This is not an inclusive game anymore..Izibi26Version: 0.265.0

Horrible gameI used to love this but since they raised the price of the remote raid passes I lost all respect for the game. Now the game is not friendly to play for everyone, it’s a pay to win game🙄.Katie 296Version: 0.265.0

VERY big problems recentlyAlright so when the regidraco elite raids happened, most people who were actually able to participate in them had a terrible experience due to the servers being all messed up or something. They’re jacking up the prices of remote raid passes and increasing rewards for in person raids so that people will get out more ONLY so that they can get more money from the location data they get from you. Now they’re making the regilikie elite raids happen happen on Easter Sunday of all days. Money hungry devs, terrible events, and just overall is being completely destroyed by niantic. 8/10 when I actually enjoyed it, 3.5/10 right now..BOING!!!!!!!!!!!!:pVersion: 0.265.0

Sad day for the remote communityVery unimpressed with the recent remote raid price hikes and nerfs.Car1tsVersion: 0.265.0

Crashinngggggg againOh my god...this game has started crashing every other time when i am in a raid battle..Sriracha24Version: 1.141.1

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