Nike: Shoes, Apparel, Stories Customer ServiceNike, Inc

Nike: Shoes, Apparel, Stories Customer Service

  1. Nike: Shoes, Apparel, Stories Customer Service
  2. Nike: Shoes, Apparel, Stories App Comments & Reviews (2024)
  3. Nike: Shoes, Apparel, Stories iPhone Images

The Nike App is here to amplify your style - no matter your sport, fashion, or outlet for expression. Exclusive access to the latest Nike products, personalized recommendations, and seamless shopping experiences - find everything you need to create your own look.

Discover new favorites that perfectly match your style and performance needs. Get notified of the latest drops, and be the first to Feel the Unreal. Experience the next generation of Air Max technology with Air Max Dn, coming soon. Online shopping for the latest in Nike gear has never been more convenient or rewarding, with easy shipping and returns.

Shopping is better in the Nike App.

Sneaker releases and on trend fashion - Take your clothes shopping experience to the next level. For women, men, and children all - Buy clothes in the app or pick up the latest pair of high-heat kicks in stores. Get access to exclusive products, shop the latest clothing and sneakers, and stay up-to-date with trending sport and style.

Shop online in the Nike shopping app to enhance your retail experience. Member Product drops and iconic kicks - check out the latest with Nike. Shopping app collections, special offers, curated products, and Member Rewards - exclusively for you.
• Online Shopping Made Easy – Members get Free Shipping on Orders $50+, 60-day wear tests, and receiptless returns when you purchase through the app.
• Find a Store Near You - Experience your favorite products in person. Streetwear, sports clothes, and more - Find a nearby Nike Store in the app to easily shop clothes and shoes.
• Store your Member Profile – Track your activity, orders and purchase history for a seamless online shopping experience.
• Offers and Exclusive Promos – Celebrate important moments with exclusive birthday offers and promotions, on us.
• Shop Member Products – Dunks, Jordans, and more - Shoe releases and seasonal collections now available. Gain exclusive first access in the Member Shop.
• Clothing & Footwear For Everyone – Women’s clothing, men’s, kid’s, and more. Shop hers and his.
• Shoes Reserved for You - Shoes you’ll want, set aside for you on launch day.
• Streetwear & Shoe Releases – Jordans, Dunks and the legendary Air Max. Kicks of all styles, found here.
• Nike by You – Sneaker silhouettes are yours to design. Customize shoes and iconic Nike sneakers with the colorways and materials that match your style.

Style tips or outfit advice - chat one-on-one with a Nike Expert. Receive training tips with your Nike community from wherever you are. Get shopping, stories, and experiences tailored for you by Nike.
• Training & Coaching for all – Expert advice delivered by Nike athletes, coaches and personal trainers.
• Nike Experts – Chat in real-time with our team of Nike Experts on all things sport, streetwear, and Nike.
• Exclusive Nike Experiences - Find events in your city. Join your Nike community.
• Member Home - Clothes, shoes and gear picked for you based on your interests. Member Benefits and Nike Experts - Get exclusive access to expert advice, personalized recommendations, and Member-only perks.

Sneaker releases, fashion tips and more. In-depth stories, training tips and style advice, delivered daily. Online shopping tailored to your interests awaits. Follow your favorite sports, athletes, sport teams, and products to get the most from the Nike App.
• Stream – Kicks, training tips and athlete stories. Discover a customized feed of content tailored to your Interests.
• Clothing & Sneaker Trends – Find new ways to wear your favorite Nike products.
• Online Shopping Collections - Shop and learn what gear empowers the top Nike athletes.
• Notifications – Find out the moment stories, styles, or events drop by turning on push notifications.

The Nike App - Where All Athletes Belong. Download today.

Nike: Shoes, Apparel, Stories App Comments & Reviews

Nike: Shoes, Apparel, Stories Positive Reviews

Excellent appThe Nike app is excellent for shoppers, sneaker heads, etc. There are drops all the time that arent advertised so its fun to get on daily to see whats new and what surprises you might find. Ive gotten some rare sneakers just lookin out, its more fair that way then it is on snkrs because you cant anticipate the nike drops .so the bad guys arent waiting with a million bots waiting to buy up all the reservations . Nike app is also much more than just shopping , they post articles , education on retro products such as AF1 , Jordan 1’s and much more, they’re also always running some kind of discount like this week give them 20% off for Mother’s Day. I got a 10% off coupon for my birthday month and if you hooked up a cash app they’re always offer 5% off through the app. You cant stack em an the new drip is usually excluded but there’s so many other things that I buy off the app like undergarments , socks, backpacks gloves. Sometimes I spent an hour on the app just looking at stuff window shopping. Only drawback about is that if there’s something about to run out and you put it in your car so we can still buy it if you don’t sitting in your cart, you can go back to your cart five minutes later, and it might be gone that blows, but I’ll give you a warning limited quantity and you can lose out that way. 5 stars.Version: 23.23.0

Excellent App and Company!This app is one of my favorite apps and I have hundreds. I am constantly on it because it keeps me updated with all the newest sneaker drops as well as it’s frequent updates with the newest clothing. It’s also always showing what they do within the community and for the environment whether on short videos or visual pictures. It’s a very well thought out, user friendly and extremely convenient app as it has everything you would need pertaining to Nike at your fingertips. They even respond via messaging when reporting the few bugs that may show up(what app doesn’t have them). Overall this app gets (5)stars. My only suggestion would be to add some sort of sorting and grouping tab on the favorites page as I have over a hundred things saved and it gets old really quick trying to find certain things. Also, maybe add a search feature on the Orders page so as to speed up what you’re looking for. Thank you!.Version: 22.19.0

The Review for NikeWassup Nike, this app is very useful and helpful, but there are some problems. First, you barely get enough discounts on the items that you actually want. Second, the items that you want are already sold out and for me I feel like if you have the Nike app you should get more opportunities to buy the items you want without them selling out fast or only coming to the app for like 2 times. Third, no that’s not it, loading issues. Whenever I try to get in the app, the Nike app always says an error has occurred, I mean like seriously can you get that fixed or work on it and then when I want to buy a item, the item is already sold out because I can’t get into the app. Fourth, please put the best seller items on sell and stop putting the the trash stuff on sell that nobody wants just so you can make money. Fifth, I MEAN COME ON NOW YOU WANT US TO BUY YOUR PRODUCT BUT THEY DON’T EVEN DELIVER ON TIME!!!! Sorry your package has been delayed, I mean like nobody is finna pay for your items and you can’t even ship them on time and they are overpriced because you just want some money. There is a lot more that I can say but I have other things to do, so imma keep this review on a short note..Version: 23.18.1

A Frustrated Nike Fan who wants a real chance to purchaseI have been a Nike’s fan since I started wearing sneakers. However lately I have had 1 disappointment after another. Today was the worse I really wanted the air Jordan 1 denim/ white/ Dutch Blue but of course I didn’t get them I’ve only been waiting to cop them for over two months when I first saw images on Nice Sneakers. What’s the point of attempting purchase them the moment they drop only to be told 5 minutes later that I didn’t get them. I am very dissatisfied and disappointed in Nike as a company. You make a few pair of the sneakers when you know millions want to purchase and the sneakers no one wants you make millions of. What kind of games are you playing? Whatever they are I’m done playing them and won’t be trying to purchase anything from Nike anymore, the disappointment is too much. Buying sneakers is suppose to be fun and you guys have sucked the fun right out of it..Version: 22.12.0

Definitely RecommendBeen using this app for several years now. Easy to search/find, good selections, timely notice for sale, and recently added “new drop” list is very convenient. I like “notification” function, as sometime I overlook for a drop. Chat service is excellent. They are always friendly yet polite also. Response time is always w/in few minutes after posting. Only problem is some items shows video of items not available colors. (Sometime I like the color of video item better) One point I appreciate if can be done. Some clothing shows a model wearing top, bottom, shoes, caps, etc, but only listed for 1 item like hoodie. I have to look for the bottom, but can’t find it sometime. I wish sku number was listed for what’s in a photo. The same can be applied for cover photo of item, like shoes..Version: 2.94.0

JUST DO BETTERI’ve had at least three different orders where a week goes by and it’s almost the day that the products supposed to be delivered and they’ll send me an email saying it’s no longer available and I won’t be receiving my order. So with that being said, a lot of the time the app isn’t up to date on what products they actually have to sell you and it’s super frustrating. I get that stuff like this happens but they should at least have a waiting list or some type of system set up so you can receive the product you bought at some point. I just think that if you already transferred money to them for a product then you should be priority (on a waiting list or something) for when they are restocked instead of leaving you in the dust and saying “sikkke, yeah we actually aren’t gonna sell you that bc we messed up with inventory, here’s your money back tho, hopefully you get the product before the next time it sells out 😬”..Version: 2.122.0

Great AppGreat app, user friendly and great deals to steal if you’re a random window shopper just looking to spend (haha) so truthfully I’m not a huge fan of ordering things without trying them on first or seeing it physically before making a purchase of, especially when I’m entering in acct info to order. However Nike has been the only website literally where they make me feel valued as a customer and safe to place and order. Also, return policy is AWESOME, especially during COVID, but before the pandemic, the satisfaction with your product is why I continue to shop occasionally thru the App or Online with Nike, beats lines at the outlet. Privacy is also guaranteed (through my experience) and if you return an item, the refund took less then a week, which isn’t bad compared to 10-14 business days. Thanks Nike!.Version: 2.157.0

Good stuffI’m a skateboarder so I really mess with the SB’s. I really miss being about to easily buy dunks on the website/app and my local skate shops. Now you either have to enter a raffle most the time. Also once they run out the resale is ridiculous. Then if it’s that hard to get them it’s hard for me to skate them. Dunk lows are such a good skate shoe. It would be nice to pick a basic color way that’s pretty much always available for skating in. As far as the website and app, I will always use them because you know you’re getting quality without worry and if there’s an issue their customer service will hook you up and make things right. I would skate them exclusively if they were easier to get. Either way I love my SB’s ✌🏽.Version: 22.37.7

IPad. It’s time.So I do love the app… and the Sneakrs app. Naturally I never get the drops I want but that’s not what this is about. This is about health and accessibility. I have had 4 eye surgeries in the last year related to muscle strain and strabismus. This seems to have come about through long use of small bright screens. Now I carry my iPad everywhere. When I get on to the Nike app, I am physically (visually) and mentally frustrated every time. The app is well set up so that it is not overbearing. However, it remains the iPhone size. I have not seen an app that still continues this trend in a long while. Please change this. It’s not a difficult fix, I’m sure. It would be quite helpful to anyone with anyone with the slightest vision difficulties… or even just those who have iPads. A lot of people have iPads..Version: 23.41.1

Crisp, Cool & CleanL I love everything about NIKE. I love the color Waze, the quality, and the opportunity to create my own style since there is such a great variety to choose from. I spend about an hour a day going through the app seeing if they snuck something in through the cracks because I love the company so much. but now the app will not work on my iPhone. I am unable to login no matter what I try. I cleared cache etc deleted app then added it again almost 20 different times. I rebooted my phone but I keep getting that they encountered a problem. My wife’s phone works fine for the app. I give this app 1 star and the problem is still not resolved. Please help.Version: 22.15.0

Rare sneakersLove this app but can’t stand the fact that you have to download another app to get rare and exclusive sneakers. Then when you do it’s nearly impossible to grab a pair. While 3rd party vendors sell them online for 10X the original cost days before we even have access . You’ll jump through hoops for a 1 in a million chance to get a sneaker you really wanted. Then on release date the exclusive show is sold out in literally a minute. These bots ruin the chance for an everyday customer to have a chance. Unless you’re willing to risk it with a 3rd party vendors for inflated prices hoping yo avoid being scammed. Nike should be able to fix this problem. Besides that they only way I orders sneakers. Nike is the only brand I wear ..Version: 22.37.6

I Love NikeWho knew that I would become a sneaker head? I love the app and although it took some time to understand how drops worked, I finally have it down. There are sometimes lags in accessibility during drops but that is just par for the course. The app is basic user friendly and provides a variety of options. There are two things I would like to see. First, I love the “Got Em” pop up and wish it can be viewed in the order status as well as once you move from the page, it’s gone. Second, I would like to see options for auto populating big kid sizes. Overall, I love shopping via the Nike app and will continue to add to my collections. Thanks!.Version: 22.17.0

New dropsToday I received a notification from Nike saying a new pair of low dunks had been released and members get first dibs I immediately went on and added the dunks to my cart but when I went to my cart to check out it said item no longer available and so I went back to the item and it said exclusive access only so I went back to the notification and clicked it and it wouldn’t let me buy it again so I went through this process a couple of time but it still wouldn’t work so I reset my phone and went back in it then said that the app was not connecting to the server so when I eventually got back to the shoe after around 5-10 minutes they were sold out of almost every size. You seriously need to get the app fixed..Version: 23.30.1

Big & Tall air ballNike, shop-by-size is a standard feature in all clothing and shoe sites and I would expect far better Tall assortment from the #1 basketball brand. My son is 6’7” and it is hard enough finding clothes for him. You don’t have a lot of selection in the channel, so buying direct is a must. On your app, I must to go into every single pants page within Big and Tall to see if you have his size and 90 percent of the time you don’t carry Tall sizes (or you are not producing enough inventory). Pants selection is consistently lacking (styles, colors) as is long sleeve shirt selection. I rarely complain, but going through this a few times a year is painful..Version: 2.130.0

Emotional!Just sitting here happy because Nike once again put a smile on my face. All my life Nike has been such a great brand and company. Products would come out and I would only dream and aspire to get them so that I could feel cool going to school. When I was fortunate enough I would get a pair of sneakers from Nike and feel like a million bucks. Now I get the opportunity as a mom to see how happy I make my kids when I can buy them Nike sneakers to go to school in style and share such an amazing experience with them. I even got sweaters and some accessories. Just love the brand. Thank you for being so diverse and keeping it always 100 with your customers. 😌.Version: 2.181.0

Amazing Customer ServiceI’m so thankful for Nike’s customer service. After I purchased a pair of shoes, I had a personal crisis that required me to pay a lot of money. I contacted Nike’s customer service past the 60 minute mark which I was unaware of and was put through a wonderful customer service representative with the name Annabelle. There she told me I’d have to wait for a return, but after a certain amount of time came up with a plan that would work for me in a shorter period of time. She was creative, and incredibly patient, kind and helpful with me. I will be a customer of Nike for a long time because of their great customer service, quality, and care they put in their products and consumers alike..Version: 2.119.1

Just ridiculousI have ordered two separate items on different days. I ordered when I had money in my account and it was deducted from my account at the time. But here it is a week later money was just now taken out. Should have taken it out right then and there rather to wait for items to be shipped. Which cause my account to become overdraft, and have to pay an extra $35 actually twice because this happened to different occasions. Really upset about this I’ll never buy anything else from this app. Worst app I ever experienced with. The adidas app took the money off that same day as I ordered my items.Version: 2.108.0

SNRKS and Nike appFirst off, I love the Nike app hands down. Very helpful and very dependable when looking for anything that matches what I’m trying to buy. I like the Nike app so much I check it daily just to see what I can wear and ask random questions to the customer service just because. But the SNRKS app has went down hill. It was fun but over the past 3 years. It has gotten terrible. I only want any OG Jordan’s so that’s very hard to come by from a app that I used to win All the time. Whatever the issue is can you at least pick me on some of those drawings because I haven’t been able to win anything that I actually want..Version: 23.20.1

Inaccurate infoI was trying all weekend and waiting to see in the app when the SBLII ALPHA ROS patriots jackets would be on sale. To my unfortunate surprise they sold out online because the app was not synced with the online inventory. When I saw that they had become available I tried buying them and I wouldn’t let me. It kept saying customer had item in shopping cart. Also really frustrating to lose out on this item for the 2nd year in a row. I would contact customer service and they would keep saying item had not been released. Any ways the info was faulty all the way around. Been a Nike plus customer for years and this is terribly frustrating..Version: 1.10.0

Have a setting for family members!I think it would be a dope concept to have different family members sizes saved under your profile so when you go to order you can buy their pair with ease. For example, when selecting kids shoe sizes for my kids under the kids section, there should be a tab like who are you buying this for? Ayden or Grey (my sons names) right? Not to mention have their sizes saved in settings with their relationship to me (son, etc.) so that as they grow I can update their shoe size which would sync while I’m selecting their shoe throughout the store on the app and even website..Version: 2.125.0

Ease of useI thought using the app was great when I first logged in it had the items I had in my cart that I had put there when using my desktop but the amount of times I had to enter payment and shipping information was frustrating! You have the second line for the address line that states where you should enter your apt or suite number but that isn’t accurate and I found that out after 3 times of trying, it also delete my promo codes several times and luckily caught it before placing my order. I also didn’t like that When I wanted to change the size of an item I had to delete the item and then find the item again and put it in my cart. The features of the app could be way better, just feels old and clunky..Version: 1.9.0

Good But Heart Feature is GlitchyThe app is great, and I don’t know if it’s a glitch or specifically designed this way, but when I go to my profile to look at my liked items, it only ever shows 15. It doesn’t matter if I have 50 liked, it only shows 15 total. It shows only the newest 15 liked, which makes it really difficult to find shoes that I’m interested in again since it’s only showing a fraction of the ones I’ve hearted. When I type the specific item, it will show that it’s been hearted but won’t show up on my profile unless it’s one of the 15 most recent (which I can add by unhearting and then hearting again). Please fix this, there shouldn’t be a cap as to how many I can have..Version: 2.39.0

Love your productsPlease Nike please make a cruzrone but with zoomx. Zoomx is one of the best things I’ve ever experienced specially with the invincible it’s amazing comfort. That being said please make them wider and more stack it would be so comfortable. I loved the cruzrone but it had so much potential but it wasn’t as soft as I’d hope. So please please make it with zoomx walking shoes should have so much more cushion just with width other than that I love your products just please make them a bit easier I get hype but it needs to be more obtainable. Thank you God bless idk why I can’t see what I’m typing so sorry if it’s hard to understand.Version: 22.10.0

I’mI’m so sorry for being late and not working with you guys and I’m so glad to see that your dad is well aware of it being in your office and I know your thoughts will help me to get a hold of your friend for you to help you get to work on the rest of the family and help me with the rest of the day and I will see you soon and I hope you know how I am sorry for being so sorry for being such a pain in your heart and I just need to help you with your help and help me help you with your help and help me help you with your help and help me help you with your help and help me help you with your help and help me help you with your help.Version: 2.167.1

I need help!I’ve not been able to get into my Nike app for 4 months now. After I updated my phone a few updates ago already the Nike app literally doesn’t leave the screen that says find products faster. Every time I try and press the next, nothing happens at all, I’ve called apple about it and also spoke with Nike and I just got a new phone and still haven’t been able to get into the app, only only works. Is there anything you guys can do to help me I literally live on the Nike website and this is so inconvenient to only be able to get on the app from the web..Version: 2.176.0

Everything is wrong. the product and care.I bought a retro 3 a couple of days ago and what they sent me was disastrous. The shoe looks as if it was a 3-year-old who made it. It had glue all over the edges. it was also badly painted. It didn't look like a real shoe at all. when I called to try to solve the problem, they told me that they could not send me other shoes that the only thing was to return the money. that is not a logical solution. because I only wanted the shoes there are no acceptable solutions for customers. Nike is very bad now. they only have excuses for COVID. it's kind of stupid for a big Yam company.Version: 2.187.1

Cool, but...I like nike and like the app a lot.. but it's kind of annoying that every time i'm browsing the women's clothing, the photo will show a slim woman, and then only show me the "plus size" sizes when i tap on it. sure, i can fix this by changing the size to a regular one, because that changes the photos.. but only if the item ISNT out of stock. if it is, then the button that change sizes isn't even there... like cmon man. also Nike, when are plus size men gonna get some love? i think it's awesome you have women of all body types on here, but i would like to see some husky men on there too, so i can have someone closer to my body type modeling my potential purchase.. rather than a bunch of super cut guys wearing mediums.. like i know that sweater won't look the same on my 3XL self..Version: 2.122.0

Just one request...I really do love this app. My only request would be that when doing the guided runs, when it ask you to rest, why not instead of completely stopping to rest and the app stop tracking, why not walk it out, but continue tracking. (Does that make sense?) I measure my distance & pace and graph my runs, but when I do the guided runs I don’t like to just stop running on the rest parts, I walk on the rest parts, but it throws off my speed and averages, even my distance. If you can make it so maybe I could skip the rest parts and just keep going and tracking. Love the app though and the guided speed runs. I don’t really use the guided runs because of this annoyance..Version: 1.9.1

Disappointed with current optionsI’ve used this app for many years and the customizable training plans prepared me for several 10Ks and half marathons. The current version of the app offers only two training plans: a beginner 4 week plan and an intermediate half marathon plan. The loss of the customizable plan is a huge downside. I can no longer set a distance goal, select my current activity level, runs per week, etc. I want to train for a 10k two months from now and have no training guide with this app. The guided runs and run tracking are great if you just want to get out and do a run, but it used to offer so much more. I’d love to see them bring back the personalized training plans..Version: 2.187.4

Snkrs canadaWe want SNKRS CANADA.Version: 2.161.0

SNKRS CANADAWe deserve it!!!.Version: 2.161.0

We want SNKRS CanadaIt’s about time we should get it.Version: 23.49.5

SNKRS!!!!!Need a SNKRS app now.Version: 2.161.0

Needs some fixes for CanadaWhile the app is pretty good overall, the biggest problem is that it connects to SNKRS here in Canada. We don’t have the app, so when you click on any SNKRS exclusive it takes you to the App Store to then tell me the SNKRS app isn’t available in Canada (duh we all know that) instead of taking us to the SNKRS “page” for Canadians. Either fix that link problem or give us the app already. It’s ridiculous that you don’t have a SNKRS app for Canada.Version: 2.161.0

“Next” button did not workThe “next” button did not work. I can not complete the last question.Version: 2.159.1

Snkrs appPlease, make a snkrs app canada!! 😭.Version: 23.26.1

Can’t switch from Canada to USIt’s a great app but since the latest update a few days ago I lost my birthday gift discount that was there and I can’t toggle between Canada and USA. If you can fix these issue I’ll give it a 5 start rating. Thanks..Version: 23.49.5

Snkrs CanadaPlease set us up with SNKRS Canada . We have way too many sneaker heads up here in the true North to not be included ..Version: 24.13.2

ByeIt dont take me to checkout.Version: 22.37.7

SNKRS Canada Next?The app works great, hoping SNKRS for Canada will be a thing soon 🙏🏽.Version: 2.158.0

SNKRS CANADA!Need that more.Version: 2.161.0

Nike 270cThis is ma 8th pair of Nike 270c , it is so comfortable I will never wear anything else cause it is so dam uncomfortable. I would tell anyone to wear it for it is comfortable and pain free for whoever have problems with their feet like me. Nike all the way, hooray.100%.Version: 23.49.2

Awesome appNike is great for shoes, equipment, and clothes.Version: 23.36.1

Does Nike Hate Canadians that MUCH!?!I wouldnt mind access to discounts and styles like our neighbors in the US do as well. So many countries over the water with SNKRS app and yet Canadians excluded for years. Does Nike ever answer as to why theyve shunned Canadians for so long when it comes to special events and drops/prizes/discounts?.Version: 23.48.0

No Tracking system for productsThe app does not have tracking system! It is expected from Nike!.Version: 23.39.0

Moyen de paiement indisponibleJe ne parviens pas à faire un achat via l’application depuis 2semaines.Version: 23.31.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 24.18.0

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