Road Trip Planner™ Customer Service

Road Trip Planner™ Positive Reviews

Really Good but Not As Easy As AdvertisedThis app can do far more than I have yet discovered & it’s ability to share information with other travel planning apps is terrific. However, many functions, like changing the order of waypoints or adding waypoints in the middle of the route or several other functions are not intuitive or all that easy to use. Buy the tool - it does a lot. But be prepared to stumble & get frustrated along the way. The developer says they follow common iOS procedures, but that assumes the average user knows those procedures. The developer has responded to me telling me about several support tools & tutorials that can be accessed by users. While I appreciate the fact that there is help available, I just wish it’s were not so difficult to find. I oversee software development projects, so I am not a novice. Yet I hate having to play with something I pay for & hope I can figure it out or stumble over help functions. Hence the 4-star rating..Keltic DogVersion: 4.7.61

Forever now our road trip companionAn old friend and I started a Holiday road trip tradition this past year that honestly changed our lives. A major factor in its success we realized was the seamless nature in which we were able to use technology to help guide us toward the things we wanted to see, yet leave the ability jump around based on how we felt at any given moment. This app was a key factor in allowing us to check off the must sees, move around the stuff we realized we didn’t have time for, and keep moving forward without any feeling of being stuck or wondering what to do next. This app will be the third wheel in all of our road trips (for which we have 3 files already in the works) to come! A very special thanks to the creators for making such a relevant platform for people who like to wing it with at least some idea of what to see along the way. This app still gives you the feeling of rolling out that paper map and pointing at spots of interest, then just does all of the hard annoying work of discovering the route. My only suggestion would be to include a real time Navi section at which point we’d never have to switch between this and waze, and if possible nudge us to check the gas tank after that feeling of relief to finally see the light of dawn after pulling out of an 8 hour overnight winter rainstorm through the hills of West Virginia, thank god for AAA. Oh, and make it compatible with the new IPad keyboard..CosmicCharlie88Version: 4.7

Does what I want it to doI wanted a route planner for my car club. I wanted to create nice driving roads and put them in order of the best route. After finding RTP I built a nice route and opened the POI up in Google maps and was able to get guided directions. Great job. The fact that I can get estimated times of each route makes deciding so much better. I can decide if I want the 2 hour tour or the 3 hour tour. One drawback is that GoogleMaps will only allow me to make routes with 25 or less POIs. But after thinking about it I think that’s ok, meaning that all I need to do is create another route where the other left off at 25. This way I can divide routes up or start on a different route anytime. I know there’s a ton more that this app can do, I’ve only scratched the surface. Adding pictures or saving as a GPX file to open in a standalone GPS unit. (Not sure why unless my phone loses signal or whatever). But there looks like a lot more that this can do. I’ll eventually experiment and see. Someone mentioned the lack of ease when exporting from the iOS app to Mac app. Maybe the developer can add an option that when you save to iCloud that it auto saves it for all apps. But I really don’t want that.i want to know what version I’m loading or saving, I’ll just rename different versions. That’s all I got now.G60mannVersion: 4.7.40

Super helpful but bad locationsWe used this app for a cross-country road trip and it was super helpful. We were able to pick our destination for the next day and then divide that leg into reasonable stops. The only issue we ran into, and this may be a google maps issue, many of the historical or random attraction stops either didn’t exist or were not accurate. We ended up in someone’s driveway more than once thinking it would be a historical site..JiggyTDawgVersion: 4.6.96

Love it!My family took a road trip from Minnesota to Oregon last summer. We were able to plan every amazing stop, estimate how long it would take and were able to enjoy much more than if we hadn’t planned (Yellowstone, Mount Rushmore, etc!) Robust options are available. The desired location can be “pinned” and then edited to change the name, the pin image (e.g. forest, food, scenery) among other things. You can add images, activities, costs etc. Adding pictures was a great way to get the kids excited! The route can be adjusted, however, not always to the way you would like to go, although rare (same with every other map app). The directions were great. It estimates your time to the location (which is adjustable by driving speed!) and then allows you to input the length of time at that location. This feature was great as we adjusted our trip because of bad calculations on my part! There are also “POI” which are places you might want to check out, but don’t want it calculated into your itinerary. This helped me narrow down what we could actually do, and keep ideas in my back pocket if we found the time. The only gripe I have is that it isn’t the most intuitive layout. There is a learning curve, but once you get it, it’s amazing. Worth every penny..It's Not My ForteVersion: 4.7.70

This app is perfect for my needsI love this app. It is very intuitive. I can map out all of my vacations, see optional routes, include points of interests that don’t need to be on the route itself. I can change all the icons on the map just for fun. It computes not just the time to go someplace but also the gas cost. I can add notes of my own. The neat thing is that this app doesn't just sync on the cloud - I can send my maps to others. Or just save your completed map routes to Dropbox or cloud drive to download later. Or I can upload my routes to Google Maps for step by step directions. I have tried other routing maps - and most require really weird subscriptions. This one does not. It is a straight forward app that lets you try it for free with all options except saving changes you make. The price for this app is well worth it for being able to save new routes - and not worry about future surprises. I corresponded with the app’s creator about a relatively minor issue and now just a few days later he fixed it with an update..JokocoVersion: 4.7.2

No iCloud syncThe good: it’s pay-once. It uses Apple Maps data, which is actually decent and improving all the time. Trip plans are entirely private too. It will make a printable itinerary that might be useful. The distinction between POIs and waypoints is useful. Very helpfully it can export pins to Apple or Google Maps. The meh: POIs names should be automatically chosen with more smarts or be editable. Picking a POI of Arches national park shouldn’t say Moab, UT, for instance. You can annotate it in a small caption underneath. The bad: it’s impossible to collaborate on plans. This alone forces us to not use the app. It only supports exporting and importing a trip document file. While you can export it to iCloud and share from the Files app, the other people only get a copy of the file, and they don’t access the same file live as others may make changes. Furthermore it has bugs around reimporting an exported file, because it can’t handle files with the same name. The imported file doesn’t show up in its file list reliably. This is probably great for a one-person planned trip but there’s no ability to collaborate. Tossing a file back and forth would be very tedious and prone to errors..Gearloose2013Version: 4.7.31

Lacks MAJOR FeaturesDon’t get me wrong, this is a great app, I love what it does and is my best travel companion, but I’m giving it only three stars for its two major flaws. 1.- The Apple maps version it uses is SOOOO outdated that there are roads and places that don’t even show, so you’ll have to guess their location with the help of Google maps. 2.- The inability to auto backup to iCloud, like so many other apps out there do, is frustrating If you want to have your route in several devices. I usually set up my route on my iPad, which has a larger screen and it’s easier to work on, and then just guide myself with my phone while on the road, but is kind of frustrating that every time I make a change I have to MANUALLY upload to iCloud or email myself the new route. So if for any reason I forget to send my updated map to the cloud, I’m screwed on the road the next day. If you add something last minute to your map, you’ll have to manually backup again or keep on emailing yourself..Ciudadano TVersion: 4.7.84

Perfect planing toolThis is great app, well done, full of features, all one would needed is included. Got app last summer, 2020, for trip with kids to explore western US. Worked great, mapped it all month in advance, and followed path between points, worked perfectly. Great features, cloud save, export pert of trip or whole trip to navigation software, I use waze and works great with this app, users provided suggestions, maps. There are many maps to download from community, which is great to start and customize to your needs. Great companion is MAC OS app, for planing on big screen. excellent app..VmcoreVersion: 4.7.81

Wow. Fun!The more I use this apps the better it gets! It took a while to figure out all the little tricks, but was well worth the time investment. There are lots of little hidden features that are simply gosh darn fun. You can change icons, flag little diversions and add notes, such as distances and time. Then… holy cow… I stumbled across the itinerary feature which does all the time and distance calculations for me, along with directions. I can even switch mapping backgrounds. So much fun to imagine upcoming adventures!.TimminventorVersion: 4.7.84

Nice App - Show Milage?A nice little app and like the export to UCG. Haven't figured this out yet - Any way to show the mileage between route pins as well as total mileage. Time to travel would be nice also. Ok - Thanks for the response... Be nice to have the mileage displayed on the map next to each route pin for that segment and total by the last. Would make it easier for quick glance/review. Ahhhh - Sorry to be a pain, need to play around more I guess :-(.PXLatedVersion: 4.6.6

Just OKIn the past, I have always used my desktop computer for planning road trips. However, the software is old and the maps are out of date. One particular feature I used is the ability to enter my fuel capacity and fuel usage and have the software provide me with a maximum travel point. This was extremely helpful in determining where to stop for fuel/hotels. This software only allow you to enter your fuel use not your fuel capacity- not if any value..QQQ1229Version: 4.8.3

Good but could use some features.I use it for work to create routes and they left some user features out. Merging trips would be nice. Creating user favorites locations. A easy location naming feature and also an easy copy and paste feature would be nice..Common sense 12345Version: 4.7.80

Poorly executed good ideaI’ve been a big fan of the Ultimate Campground app for years. I’ve had this app but haven’t tried any real world work before. The only useful thing it does is draw a pretty line on a map. How do I change the departure date? The itinerary should have a compressed view (location,travel time, miles) next pin, with the option for turn-by-turn display. Some instruction would be nice..FghjkluyfxcvnhVersion: 4.7.81

Lovin’ Road Trip PlannerJust bought the app about 3 weeks ago, and have mapped out our 4300 mi summer motorcycle vacation. Still exploring to find out all that the app does, and every new thing I discover is great! Exploring the app is kinda like exploring the country. You can keep it simple by traveling the Interstate ... or you can get off the beaten path, travel the 2 lane state highways and find a lot of beauty and grandeur. Thanks for all the hard work ... it’s one terrific app! And much easier to use on my iPad than what I used for the past 10 years. Don’t let my 5 star review cause you to slow down ... keep the improvements coming!.Long Distance TravelerVersion: 4.6.91

Love itAfter spending hours online working with various map sites to plan a trip and getting nowhere…this is quick and easy to use, and provides you the info you need for a road trip. Thank you..SkagghagVersion: 4.7.84

Great Trip Planning AppI was looking for an app that would allow me to plan a cross-country trip. This app is perfect for what I needed. Although it is a complex app, I have found it to be very intuitive to use. I’m enjoying the planning features and having fun planning my trip!.MechlingJVersion: 4.7.81

Great Trip PlannerI bought the app for my desktop and iPhone and after using it for 14 months would recommend the program to anyone who wants to create a detailed itinerary. It helps to have an iCloud account to save files..Daytona_macVersion: 4.7.84

Great App **mapping our route and recording itI use this to keep track of where we are going with the ability to change the planned route and save it with time spent, fuel cost. I have traveled through 46 states in the last year and NO problems. The best part is my path is recorded to the minute and gallon of fuel. Love it. Scott S.Bigscott2010Version: 4.6.91

Very Satisfied with Application and after purchase supportWhile I originally had some problems finding application features, the after application support solved my lack of knowledge. The application allowed me to solve routing preferences by adding pins, correct trip dates and print trip documentation..Unhappy with 1/2Version: 4.7.3

Awesome AppI'm setting up my trip routes through the western US and Alaska, this app makes it easier to plan and manage my routes than anything else that I have tried. And, it's inexpensive. I'm using it on MacBook Pro and iPad Pro..JoebinisVersion: 4.7.84

Desktop iconI paid for the premium app but it isn’t showing up on my phone. How do I get the icon??.LakestieVersion: 4.7.71

Great for planning your routeMany RV apps out there, not many straight forward - easy to use to plot your trip. Evaluate for your own use but I recommend this for all newbies like myself..BcandgVersion: 4.7.81

Love it!Great trip planning tool! Easy to use and maps everything for you. Make a test trip to learn things. Simply put, every trip, starts here!.BeOSKidVersion: 4.8

Good app, but has some very annoying flawsIt used to be much better. Now it keeps adding random extra pins whenever I am using the app. I’ll be placing one pin and it creates another or I’ll be moving the map and it just creates another..Rootbeerdude526Version: 4.7.71

Wish I could use this app between my iPad Pro and iPhone 10X tho...Wish I could use this app between my iPad Pro and iPhone 10X tho....Connect LeaderVersion: 4.7.31

Great road trip appI have planned several trips with various stops along the way. Using this information I can calculate what my fuel and lodging expenses will be..Wfm!Version: 4.7.71

Lovin it!This is perfect for my RV traveling and planning. Not to mention that the author is responding quickly and regularly. Updates are thoughtful and well tested..Ac7nj_RandyVersion: 4.7.40

Helpful tool!I found the RTP app a great planning tool for two recent road trips!.Getaway GirlsVersion: 4.7.40

A little hard to figure outGot the app to go on a road trip out west but was hard to figure out on a regular basis.Another interferenceVersion: 4.7.84

Works fineI cannot figure where to add fuel price. Help, please.HairsetVersion: 4.6.93

A Must for RVingI have found this app indispensable for planning trips, & for recording information along the way. Plus, after the trip we have a permanent record. It can seem cumbersome at first, but it becomes easier with practice. Support is excellent. Questions are answered promptly..SharsieVersion: 4.7.2

What an app!!My Wife and I bought an RV a few years ago and started using RTP to plan our routes. Not only does it allow us to plan how long we stay on the road each day, but we can print our itinerary to give to our families to let them know where we will be, when we should get there and how long we are staying. We enter all the campground info and the app does the rest. The fuel calculator is also a big plus, letting us know the approx cost that we can expect to pay for the trip..RV TripperVersion: 4.7.31

Great app.Lots of flexibility and options..Reg403Version: 4.6.97

Great plannerWe have been using RTP for extended travel in a motorhome through Canada and US. It is easy to use, fast and has enough customization options to meet our needs. It would be nice if the route line didn’t have to recalculate so often but it is quick enough most of the time not to be a nuisance..RocktecVersion: 4.6.97

Road trip iPad et ordinateurJ’adore, mais 1- j’espère pouvoir échanger les plans de l’un à l’autre dans les deux sens. 2- le temps estimé si on met les préférences en km/h , en litres, et en km sont parfois erronés, j’espère que cela est corrigé Mais l’application sur iPad est très plaisante!.IsaacNewton128Version: 4.6.9

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Road Trip Planner™ Negative Reviews

Road closureI have been trying to plan my summer road trip with my kids. We bought the app and all gathered around to plan our huge Summer trip. After placing 6 pins of places we wanted to see we hit route. We got an error message saying one of the roads we are taking is closed do to weather. That’s great but I’m not going until August, we just want to see how many miles it is from each pin. I read the app instructions and they advise trying again in a few days. Well it’s been a week now and we are still unable to see our route. To say we are discounted is an understatement. Do not use this app it is useless if you are planing your trip during the winter.Game issues 1256784Version: 4.6.91

Search function doesn't workIt only searches addresses near my current location, which is useless for my planning of an upcoming road trip in Europe. For instance, my current location is LA and why I try to find Reykjavik in this app, the only result I get is "Reykjavik outpost", a clothing store near LA, and if I refine the search by entering "Reykjavik, Iceland", the app simply tells me "error, could not resolve location". If I have to collect the coordinates of every stop on my trip for this app to work, then what's the point of having a search bar?.DejavuexpVersion: 4.6.6

Waste of moneyThought this would show us cool places to stop on our road trip.... it doesn't. The app basically shows you a solid blue line of where you're going and that is literally it. Has to read the instructions 3 times just to get that part down. If apple offered a money back policy I'd be writing for one but they don't so enjoy my $6. Maybe you can invest it in making an app that has a purpose..Jenniferocious10Version: 4.6.6

Doesn’t sync, poor UIThe UI is not intuitive. It’s fine once you get used to it but it takes more clicks than necessary. I built up a number of waypoints on my iPad and then went on my trip to find they weren’t sync’d to my iPhone and they weren’t there to be imported. So in the end I worked on the app but didn’t actually get any benefit out of it..DylantheredVersion: 4.7.31

Not what I was looking forSo you can’t add a starting point to your planner. You can’t edit an existing points address. You can’t adjust the sequence of waypoints, you have to delete and start again. It’s easy to mistakenly move a route pin, and you can’t retype the correct address or undo what you've done. I’ve wasted my money with is app..DjjsiiaisVersion: 4.6.99

Love the app but...I have been using the heck out of this app but it frustrates me to no end! I use it in conjunction with several other apps to plot our course (we’re new full-timers), but each time I come back to RTP I have to reload the trip. This is a fine app that could be GREAT with a bit more work - please do that work developers..AtlantaSaxVersion: 4.6.93

Too convolutedEntering information requires using too many screens. It takes way too long to enter simple info - I find it easier and quicker just to use a calendar app. I don’t need all the other stuff - I’m not going to need fuel costs or a place to put photos, etc. I just want to plan a trip, no need to over think this..KSPAHRVersion: 4.6.9

Too complicatedBought this app to plan a big road trip. No real instructions given and I am not willing to keep trying things to see what they do. Others seem to have more patience than I. Also seems to be geared to those with RV’s. Should be simple..PrivacyguyVersion: 4.7.40

Usability poorApp opens up and you are facing a map with symbols below. Symbols appear to mean plan, map out etc. but do not respond. No tutorial or directions easily accesible and I just paid 5 bucks for something I am likely to delete. Bummer..Eastern Oregon RimrockerVersion: 4.7.71

Map is not accurate!!!The worst app!! Nothing on the app works and they can’t find places on the map even if I put the address in! Also found places where map is not accurate and is missing the whole lake!!! At this day and age you can’t even get the map right?! Or the trip planning app....I was a fool to downlaod thisVersion: 4.7.2

Not useful for RV route planning!The app is no more useful to an RV traveler than iOS “Maps” because it can’t screen the route to avoid roads that are unsuitable for an RV, such as a 7’0” underpass on a NJ expressway or a single lane mountain pass in CO. There are GPS maps that screen the route given the dimensions of your rig but this isn’t one of them..HVL8Version: 4.6.97

Not worth the moneyDifficult to use, does not help plan stops, streets and trips this not. So I put a start in TN, stop in WY, could not add way points, on the route, wants to place them on end. Lacks Forrest service roads until at such a close scale to be unusable..Mark in tnVersion: 4.7.40

PATHETIC!!!!!Who the HECK in their RIGHT mind creates apps for iPad, iPhone and Mac that do NOT sync data between them??? It makes this and the developers other apps nothing but PAPERWEIGHTS. Not ONLY that but the developer REFUSES to give you a way to contact him. Talk about a fringing waste of my time and money. NOT happy at all!!!!!.Tria63Version: 4.7.84

Not user friendlyI find this app extremely frustrating to use. Whenever I tried to add a new route pin it moved my previous route pin to the new location instead of adding a route pin. This app is not instinctive at all. Hate it..%neveragainVersion: 4.7.1

Frustrating!I just tried using this app, and have given up! Every time I add a new map point, it drops one of the other points I’ve already entered. I’ve updated after every addition, and it still drops my locations. Time to move on!.Lynnmw3Version: 4.7.2

Way to complex.After pages of tutorial I can generate a route but still don’t know how to begin the turn by turn directions!.RaggedclawsVersion: 4.7.2

Not user friendlyThis app is way to difficult for my simple mind. I want to put in where I am going and where I’m leaving from and then add waypoints along the way. I spent 2 hours trying and failing. I look for another.RdwsprattIIIVersion: 4.6.93

PinsIt doesn’t look like you can change the route pin order without redoing the whole route.MichellemommcVersion: 4.7.71

Not user friendly at allJust bought this I am trying to create a route to bring a new R/V home to make sure it is RV friendly ... 45 minutes later still struggling (I am very IT literate).Norfolk23518Version: 4.7.83

Nice map BUTWould be nice to have these maps off line Will not use app after this trip too bad I did like it.Qfvjgxngsg7dVersion: 4.8.2

Nothing but frustrationI can’t believe how frustrating this app is. If you look at the help section the problems are blamed on apple maps but it still makes this app useless. I get error messages when updating routes for no apparent reason. The program will plan a route out different ways in a matter of minutes. I put a pin at a ferry terminal on one side and the other side and it routes me to a completely different ferry by doing a bunch of back tracking. The program has so much potential but is just a huge unreliable frustration at this point. Save your money!.Kentl99Version: 4.7.84

GarbageI regret buying this app. It looks and feels like outdated app from previous generation. Not easy to use so it completely useless..Vladimir MitVersion: 4.7

Okay but need nap to be current. Would be wonderful if that was the case.Current map needed..MWSS1Version: 4.6.3

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