Ugly's Electrical References Customer Service

Ugly's Electrical References Positive Reviews

You need help with your app. There is no PDF to reference. Not reliableHow you guys can at least give the pdf for reference? Just need a pdf before my book comes in the mail. Not very happy with the information not matching up with the book reference. I can buy a better calculator/ AI system to provide me with the answers. I just aspected to be able to see the PDF , front to back when I bout this app. That’s what your website stated, but I don’t see a pdf of the reference book for Eletrical reference!!!!!!.Tech WiseVersion: 1.8.2

App does not work as advertisedIt has the usual solid, key information that the Ugly’s book has, however the app functionality is terrible in three key respects. One, the search function is so basic that it’s almost completely useless. NEC article number references won’t show up in search results, as well as any number of other basic key words and table titles. A pdf document is more searchable, never mind that a book index would contain more “searchable”information. Two, the bookmarks function doesn’t work at all...if I bookmark a page, when I go back to the bookmark... it takes me to the wrong page every time, even though the title of the bookmark is correct. It’s very frustrating!...Especially for something that is not free. And three, sometimes when I scroll through a section, the app will ”glitch” and send me to a completely different section with no way to get back to the section that I was originally looking at without going back through the menu titles and subsections and re-selecting my original page. I’m not sure why this app lacks the basic functionality that it itself indicates that it is capable of handling. My version utilizes the latest update. What’s the point of buying this app if it doesn’t even work as advertised. I don’t know that I would buy the app if I could go back...it’s failure to work as advertised makes it a hard sell over just getting the book..IBEW BrotherVersion: 1.8.0

Helpful to apprentices and even journeymanI’m an apprentice electrician, I used to have the actual uglys book, but with the app I can access information alot quicker. Especially at a job site, where time is money. A journeyman who I was working with told me to get the app instead because if I don’t have the book with me at work, and I really need to know something, then I have to go on google which takes FOREVER to get factual information. Versus on my phone, I’m going to have my phone with me where ever I go. Therefore I have uglys references with me 24/7. Sometimes I read it when I’m not at work because I constantly want to learn new information. It’s definitely worth the money!.SirZeniVersion: 1.8.0

Great but..I have the physical Ugly’s book and am currently in school learning the trade. I enjoy the mobile version and like that I can just search up topics but the app should be improved a bit. When I set up a bookmark and then have to go back to it, it won’t be in the same place I set the bookmark. It jumps a few pages before or after where I set up the bookmark. Overall though it’s most certainly worth it and I’m sure I’ll use the mobile version more than the physical once I’m out in the field..JoeA823Version: 1.8.0

Interactive searchable Uglys App!I originally gave this app 4 stars when it first came out but stated it needed a lot of functionality upgrades but has since then added everything I said was wrong with it. Now with pinch to zoom, completely searchable topics and text, and instructional videos such as in the conduit bending section, and pdf versions of the newest Ugly’s version, this app is as good as having the hard copy of the book in your hands at all times, but quicker for topics look up!!.Sparkyboy71Version: 1.7.6

Ugly’sThis is a great tool. You don’t have to worry about forgetting it and no more dog earring pages to find them again, with the bookmark option. I also have the hand book, but I think this is better. The search bar is amazing, plus the built in calculators! I haven’t used it much, but expect to in the future..MafiosomatthewVersion: 1.8.0

So much infoI have the pocket reference book and I gotta say, this app is a lot more convenient. Also has calculators built in which makes it more convenient. All the sections are searchable so you find what you’re looking for faster. If you even so much as think about touching an electrical circuit, even if just for fun, you’re gonna want this app..Just One Guy Studios LLCVersion: 1.8.0

Coming in clutch!This app has been a huge help! Today we needed to do a 4 point saddle and we weren’t sure how to do it exactly and I opened the app and there it was! Even a video tutorial for us visual learners! Came in handy when I needed it! Definitely recommend to any level electrician because doesn’t matter how high you climb the ladder we’re all capable of forgetting things. Trust me I know!.Danny from texasVersion: 1.8.0

Good, but needs better offline usabilityI find the book very useful, and I find it even better to have it right on my phone. The calculators are handy and I use the conduit bending section a fair amount. I’d give five stars if all of the text and diagrams from the book were available offline. It would be nice if you could download everything using wifi and then have it available without using data or needing good service. But I can always go get the book..WirechoirAlbertVersion: 1.7.6

Helpful videosI bought this app to use as a supplement while I am taking an Electrical training course with my local IBEW. I highly recommend this app. The videos included are detailed and very helpful. It’s only 12 bucks when I purchased and it’s well worth it..Adaknoman24Version: 1.8.2

Rating Review pop-up reminder incredibly annoyingThe rating pop up reminder should be disabled after opening for the first or second time. Maybe this review will here will stop it. The videos are top notch. Look forwarding to expanding that later. A condensed residential version of Ugly’s would be nice for the future. Remove that annoying pop up and it’s 5 stars..Robert_ParisVersion: 1.8.2

SufficientOverall I tend to prefer book reference material but the overall quick reference available in this ePub is sufficient enough and job site preferred as the pocket book burdens my tool pouch as it is not always needed. I rated this at 4 stars due to lack of ePub table reference material listed but not available..MyethpioVersion: 1.8.2

Word great resource.Only reason for the four stars is because every time you open the app it requires you to click twice that you don’t wanna do a review right now. Very annoying especially when you’re trying to use the app..Kdubs1031Version: 1.8.0

Solid reference, at its best when bookmarks work.Bought this about 3 years ago, have used it at least once a week since then to verify details of my work. If you made a bookmark it would work sometimes, but bookmarking seems to have improved recently. Makes referencing a lot easier..Bryan MullinsVersion: 1.8.2

Really goodI really like the calculator function on here. You can put in all of the values and you don’t need to memorize the equations when you do it. I like the ugly book for a study reference still, but I love this app for when I’m actually doing work and need an answer now..Factory MaintenanceVersion: 1.7.6

Amazing if you can get it to work in your favorAt this exact moment i can’t for the life of me get the app to work. here’s what i mean, so me and my fellow classmates both bought the app so we wouldn’t have to carry our ugly books with us to class. now the app works for my buddy fine when ever he uses the search function by typing in key words for specific section. but when i try to search up the same topic nothing happens i could literally type in the same exact word he just input and nothing would show up for me. but for him it pulls up each section with keyword in it..GrîzVersion: 1.8.2

Quick CheckLet’s face it, the load and pressure in the electrical business is hard enough at times. With all that we have to know and remember is madness on some projects. This app really is the ‘Let’s make sure!’.RipripnVersion: 1.8.0

This is worth its weight in goldAs a working electrician, I find this to be the most helpful of all the electrical apps on the market. It’s easily as useful as the actual book and the calculators in the app take away some of the math one normally must do on the job site..MetietaZeuVersion: 1.7.6

Very pleased with itI was surprised on how much information was given it has help me with a lot and is a great resource for questions that I can get answered if I can’t get it from someone.Nick V. 23Version: 1.8.2

Great resource for engineers and electriciansI use this all the time. It is a great replacement for the traditional ugly’s book. Really saves time in looking up data in tables and equations. Highly recommend..JoelectronVersion: 1.8.0

The Ugly Book has been my go to for years!As a contractor, I have worn out several physical copies of Ugly’s Electrical Reference. Now having it easily searchable and always at my fingertips has increased our efficiency. This app is superb!.Son of a BrisketVersion: 1.7.6

Great app only 1 problem I would like to see get fixedReally good app the only problem I would like to see fixed is I wish you could just type in key words and pull up the sections.LU648Version: 1.7.6

Amazing!Just as easy as having your Ugly’s book in your back pocket at all times. A great app with an easy search of topics and info that your seeking immediately..A2dk187Version: 1.7.6

Easy and HandyIt’s nice to have this book at my fingertips and not carry an extra book..JTC911Version: 1.8.0

On hand!The book continues to wear-out but the app is on hand on the most used tool (the phone) on work site..TangataVersion: 1.8.0

Better than a hard copyIt’s just easier in every way.QuacklerVersion: 1.8.0

For apprentice and journeymen alikeHas been very helpful starting out in my study’s and even my teacher uses it when we have to do advanced calculations..Wills_electricalVersion: 1.8.0

Much handier than the paper versionI’m still learning my way around the app, and it’s not something I need very often, but what a wealth of information..Gravel BayVersion: 1.8.0

Easy to useGreat interface, comes in handy more often than not.BendingandsparkyVersion: 1.8.0

Nice and quick way to access Ugly AppNice way to carry app on phone. Wish there was a better/quicker way to access certain sections, but once you spend time with this you get the hang of it..Cweeks 73Version: 1.7.6

Worth the $Anytime I forget a rule or don’t know something I can find it on my phone. The 1 thing that is always with me. Can’t beat a quality app..Cope2205Version: 1.7.6

Well worth it.We all know what we know. But there were too many times I forgot stuff; due to time constraints. This books is a great reminder of stuff & over a broad range of topics..Martini MooseVersion: 1.7.6

Can beat itIt’s super easy to find what you are looking for. Has pretty much everything you need to figure out the job..Mf nicknameVersion: 1.7.6

Very handy AppVery handy when speaking to a customer and you can show them the requirements (motor size, wires size, etc.) right there in your phone or tablet screen..BillMac56Version: 1.7.6

Buggy on iPhoneSame great data as contained in the print edition but app crashes nearly every time I use it. Also I wish when the text referenced a page number it was a clickable link to the page..MkiytrVersion: 1.8.0

Great resource.I use this app almost daily for checking power and cabling, this is an awesome resource to not carrying around the small spiral bound and easier to navigate!.Gallifrey71Version: 1.7.6

UGLYS APPThis app is very useful in the field easy access to all types of helpful information. The ohms law calculator is a lifesaver. The charts and NEC updates are very informative. I gove this app five starts all the way!.Gperez101695948Version: 1.8.2

Helpful quick referenceWould be nice to have a few quick NEC references too.Jarjarbinks88Version: 1.8.0

Ugly is beautifulQuick useful information right at your fingertips. I highly recommend this app!.Senior supv.Version: 1.7.6

Great App!Very handy, I don’t need to lug my hard copy of Ugly’s around with me on jobs. Nicely laid out, easy to find info, and it updates automatically....AuraDyneVersion: 1.7.6

Not the book.Was hoping to have all the information the book has on this app but it does not. Will buy book instead..E H CSVersion: 1.6.5

ClunkyI was looking for a digital copy of the book. This is a watered down version that operates clunky and isn’t ideal for an electrician in the field. Better to just keep carrying the book.Current ElectricVersion: 1.8.1

Collects Privacy InformationI would rather pay for the app than lose my personal information..HyperkalemicVersion: 1.8.0

Print is too smallThe print is too small. Needs a zoom feature..TtrreewiVersion: 1.8.2

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Ugly's Electrical References Negative Reviews

Don’t like the new versionThis went from my go to reference to a source of frustration. With the last update all my old bookmarks had to be replaced because they no longer sent me to the right reference. When I bookmark a chart it places the bookmark on the section not that actual chart like it would in the previous version. I’m finding the information just not as easily as I did before. I also have to be careful that I am on the right reference where before I clicked a bookmark and I was instantly on the reference I wanted..1973 KelVersion: 1.8.0

Used to be good now it’s UglyThis app has all the info, but it is super glitchy, and now it is not even working to go to anything you search, it just goes to a different page and you have to search through all of it to find it, this app is becoming ugly..PeterjohnphotoVersion: 1.8.2

Just wanted to have a written UglysSo I really like the Uglys book for reference anytime I need it. I purchased this b/c I thought that’s what this was but it’s an app with interactive functionality that then references parts of the original Uglys. I emailed Uglys twice to see if I am just not using this correctly but they never responded..20yr Local 38Version: 1.8.0

Ok but that’s itHas same information as the book just hard to navigate and find, the search function is basically useless and the bookmarks don’t work..Ac27080Version: 1.8.2

Great, but…We all know Ugly’s is wonderful, and having it available on our phones is so convenient. However, unless I leave a review, every single time I open the app, I get the pop-up asking for a rating/review. For that, I deduct 3 stars..Kimonator808Version: 1.8.0

Waste of Money - Browsers Are Faster!Not once has this app opened or worked in a timely manner. Every time I try using it takes so long to respond to an inquiry that I end up switching to search on the internet. I don’t think this app has ever worked for me..Velocity MjVersion: 1.8.2

Great knowledgeGreat book used for years, not up to date though.Unfortunately $$$ waistedVersion: 1.7.6

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