Baby Tracker. Customer Service

Baby Tracker. Positive Reviews

Fantastic butIt would be nice for the ability of the other spouse/parent to be able to login and update on their end as well. Another suggestion would be for the ability to edit entries instead of remove and enter. Also on the feeding, some times it’s hard to move the line to the exact amount. A link or option to bring up a keypad would be better..Nicholas A BeairdVersion: 1.6.4

Needs improvementsMy baby was born this week and the doctor recommended that I download an app to track feedings, pees, and poops. I wanted something simple and easy to read/input. Unfortunately, the input was easy (though you NEED an edit feature), but the history is terrible. I recommend showing time for each event instead of just “x hours ago”. Also, the history needs to be able to go back more than a day. Im bummed to have diligently tracked everything over the last day and have nothing to speak to at the doctors today. Another recommendation is that Insights should include diaper changes. Otherwise, very buggy and saw some spelling mistakes. (See insights page). Didn’t personally need the music or additional features.Cstobs120Version: 1.6.4

Needs ImprovementThe app has a lot of glitches where I’ll have to force close in order for it to work or sometimes I’ll have a feeding or sleep timer going and the app will just quit and I lose that information. I don’t like that you can’t view the previous month in the history section because that’s the entire point of me recording everything for so long. There also isn’t a feature for my husband to add the app so he can edit if I’m away. It’s disappointing that I had to pay for the app before finding out this information. For the most part it does it’s just it just needs some fixing..Tiffanym8Version: 1.7.6

Love it... BUT...It really needs some glitches fixed. I would buy it but I can’t set reminders... Which I would use ALOT but it doesn’t seem to work. I don’t really use the songs. I really just like the layout and how easy it is. I also would like to see maybe you can edit the activities instead of having to delete something if it’s wrong. Also please fix that you can be pumping both left and right side at the same time instead of adding the time for both making it incorrect. Also adding a Newborn size diaper would be great. If these all got fixed this app would be PERFECT. Until then I will keep looking a different one that works all the way..PAIGESHAVONNEVersion: 1.5.5

Not worth paying.I loved this app during my free trial. Once the subscription started and I began paying, the app timer no longer worked for feedings. I have to use the stopwatch on my phone to time it which is annoying. I paid $23 for the year, and the timer on the app uses to work great. Also, it is stuck on the “right” breast for last fed even if I mark that the left was used. So I have to remember on my own and can’t rely on the app since it won’t update. Overall, it’s a good app. But it’s not worth paying it if it’s not going to work correctly..Rayhob29Version: 1.7.7

Great app, but….This app is great to track sleep, changing, and feedings, also has good articles to read for new parents. Love that. I wish there was a place to track bath-time and playtime though. As well as a place to write notes in, like if they spit up while feeding. Or woke up for 5 mins and went back to sleep. For $24 a year I think there should be just a little more features. Over all though, it’s a good app. I would recommend to new parents to track these categories..Kt72714Version: 1.7.8

It worksThe app itself is really not an app but a glorified cd, with the ability to buy more songs. It does’t really have any features at all. Then why am I giving it 5 stars? Because the songs work. They saved us from countless sleepless nights and bad car trips. Just put the songs on and our daughter calms right out and goes to sleep..WebMattVersion: 1.0.9

Amazing App-I think the app is amazing! Super easy to use, convenient and I love the colors/design/layout of the app itself! I think it’s the most user friendly, and the most efficient! However I didn’t give it a 5 star because I would love for it to have an Apple Watch App! That would take it to a 5 Star level for me! I love the hands free option of not having to reach for my phone for the middle of the night feedings! If they could make that happen, it would be 5 ⭐️ all the way!.Linds J.Version: 1.5.5

No syncingWish I could sync w other people actively engaged in all her little life activities. My spouse does half the work… However aside from not being able to link the accounts the layout is lovely and very user friendly.Stizzyb22Version: 1.7.6

Sync devicesI love the way this app looks and the fact that it covers all the bases: feeding, pooping, sleeping, pumping. However, I cannot share this with his father and his grandmother who also need to see his stats!! Is there anyway this can be added to an update? I would pay for this app if I could share it and add womb sounds, ocean waves, and rain storms to the sounds.👍🏽 other than that I loooovve this app!.Teddy bear huggerVersion: 1.6.5

Good but please make a edit optionThe interface is great, easy to use, but it really need a edit opinion for the entries. Other thing is missing; is important to me, know the time of the entry not “x hours ago”. Thanks, hope to fix that soon..Mrpl RdVersion: 1.6.4

There are some issues that needs to be resolvedI actually like this app but there are few issues. For instance, there is no way you can edit something, instead you have to delete it on order to have the correct info reflected. The sleeping timer stops once you get out of the app. Also, the pumping option only allows you to time one side at a time, I use a double pump..Gani08Version: 1.5.7

Spousal helpLove the app but would be very helpful if other parent/ spouse could be added to the app so they can log information in as well..Mom new 1stVersion: 1.7.6

Not made by moms!I entered the first feeding and it unlocked lullabies that immediately started playing at full volume and woke my just-fallen-asleep baby. Not helpful - deleting minutes after downloading. Update: I got an email from the developer that they are working to fix this..Lew826Version: 1.5.5

Could be way betterLogging information is messy. If you forget to stop feeding clock, then log it later but correct the time, it will post it then. No time stamps on anything. Temperature is in Celsius. Just not what I was needing in an app like this..LonggoldencasualVersion: 1.6.5

Baby Tracker ReviewThis app is great but it should be collaborative between parents and update go the cloud when either makes an entry..ShizlanskyVersion: 1.7.5

Last Feed/Change doesn’t auto update.Please fix this. Every time I open the app I have to tap into the last feed then go back in order for it to refresh..Nevesis_Version: 1.6.5

Initial responseIt’s great so far but the articles aren’t scrolling, so I’m only reading part of the information,.AJ123564646Version: 1.7.7

Nice but disappointedLove the app but disappointed that you can keep track of baby’s height and weight.Kbaby1011Version: 1.6.4

Stoped workingI loved this app from the start. It’s so hard for me to keep track. But it stopped working. It says it was successfully added, and no feedings or diaper changes are actually displayed..Stephgm1129Version: 1.6.6

Some problemsSo far even though I bought all the different moods it's not letting me download the ones I unlocked it just keeps asking me to rate the app..Kat136Version: 1.0.5

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Baby Tracker. Negative Reviews

Glitchy and unreliableI started using this app since the day my son was born. For the first week it worked fine but once our subscription kicked in ($23 for a year with all benefits unlocked) it either wouldn’t save entries, the time stamps for naps and feeding would be wildly different, and the app never updates so you have to close it down and reopen just to see how long it’s really been since your child ate or slept etc. with the time, say I started the timer when my son went to sleep, when I’d go to turn off the time, maybe an hour or so later, to save the amount of time he’d slept itd say a ridiculous amount. 2000 minutes plus. For $23 this is a waste of money and only causes frustration. Only reason I gave it two stars is because for the first week out of three I used it, it was fantastic..GifhhduduVersion: 1.6.6

Two major bugs need fixing.1. I own the pro account but every few days a banner will appear at the top of my screen that advertises the pro account. When this banner is present I cannot add and feeds, diaper changes, or log sleep. I can try to log it, fill in all the info but it will not show on the home page when I complete the log. I have to exit the app and restart it in order for the banner to go away and to be able to continue logging. 2. Anytime I try to click the bell notification in the top right corner my screen goes black and the app closes. I have found no solution to aid this, it literally always closes the app down.... Every. Single. Time. I did not pay for the pro version for these kinds of glitches to happen. I’ve been using the app for nearly 3 months and this has not been fixed..VhkknbghjkVersion: 1.6.4

Not very user friendlyI did the premium version of this app and wished I hadn’t. Not worth the cost. Inputting ounces a baby drank is a slider and it can take up to a few minutes to finally have it land on the ounces you want to input. Not very user friendly. Editing your history is a hit or Miss. Deleting an activity doesn’t even delete the one you’re on, it deletes whatever your last input is. If you go back and edit a feeding and say you want to change how many minutes she breastfeed on one side, it will end up changing the overall time you started the initial feeding session. Very frustrating. You’d be better off with Huckleberry..Ctrl Alt Del this AppVersion: 1.7.8

Buggy & IncompleteThis app has potential but unfortunately, it lags and seems like someone had really good ideas but gave up making the app halfway through. The visual data charts don’t work correctly. The articles aren’t readable— you can’t scroll down on them. This app is easy to log & view the number of times things happen. But falls short on all these other ends and on showing my baby’s overall trends. The most important thing for me as a new mother is to see the average of times my baby is asleep in order to plan my days around it and be as productive as possible within the small times while she’s asleep..Beanyhead1233Version: 1.7.8

Needs ImprovementVery disappointed that you need a membership to access important data about your child... Also very annoying that at a certain point it stops tracking your log inputs. Is this because I didn’t buy the premium package? The layout of the app is quite nice though. Only app improvement I would make is display the times of the log tabs instead of “xx minutes ago”. 2 star review solely on the fact that they want you to give them your money so you can keep better track of your baby’s habits..Kaitty_bugVersion: 1.6.4

Free version is useless. Premium version is still useless.There are numerous better apps available for tracking your baby. This app allows you to enter and track feedings and diaper changes and sleep but viewing the information you’ve entered is difficult/impossible. You get so frustrated that you try out the premium version for their two week free trial and find it to be just as useless and even more frustrating and DO not believe them when they say the will remind you about your trial period ending prior to charging your card..Case716Version: 1.7.0

Not worth the money or your timeI paid for the full subscription thinking that I would have access to all my login information and history, and I can’t access the history for the previous date. Very upsetting when you are relying on it, and can’t access the full history. Also, the sleep timer it’s not always accurate, has a lot of glitches. I have Contacted them in regard to this issue, and haven’t gotten any response. This app is not worth buying, not even downloading the free version.Maylen25Version: 1.7.6

No Way to cancel subscription or contact developerI was automatically subscribed to this app though I was not happy with it (even deleted it off my phone before realizing I was charged for the year)and there is no direct way to contact anyone or cancel the subscription. I have tried the available email and the developer email and have not received any responses. I don't even know how to ensure this app doesn't charge me again in a year! I've looked and looked for ways to contact any support to no avail. If anyone can direct me I would be very gracious..JHW23Version: 1.6.9

Entries and support outside of FacebookIs there a way to edit entries in the roadmap? Currently if a mistake was made, I need to delete the entry and enter everything again. Additionally, is there an option to keep the screen on? Having my hands full, I would prefer not having to pick up the phone and unlock it to track something. Leaving this as a review because the App Support link takes me to a Facebook page. Do you have an email address for those who don’t use Facebook?.OhyuliaVersion: 1.6.6

Overly complicatedToo many taps clicks, the Baby Tracker Pro app is much more streamlined which is what parents need- something that keeps data logged and allows you to input quickly. Still need to fix the word “poppy” to “poopy”. Biggest issue, I emailed you guys and you’ve yet to respond- you billed me for an annual subscription when I only authorized a 7 day free trial. You billed me the same day I started the 7 day “free trial”. If you want to respond- please respond to my email not on here..LaurenademaVersion: 1.5.6

Not great.App was missing some key things like being able to track breast pumps working on 2 breasts simultaneously. The word poppy instead of poppy which seems crass but is annoying. Big issue “ where do I go to cancel my trial before you charge me!?!” It shouldn’t be this difficult. Also when I click “support” an email window opens and then Immediately closes. I need to cancel my trial..KatzHDVersion: 1.5.7

Clean InterfacePros: I like this app. Very clean interface. Straight to the point. Cons: Does not show real time - example if you fed the baby at 4:30pm it won’t show that. It will show 20 minutes ago or 2 hours ago or 19 hours ago etc. It would be nice for the app to show the actual time. Babies run on schedules and it would be extremely helpful if this feature was implemented. Cons: If you enter an incorrect time for example or you enter incorrect oz you cannot edit. The only option is to delete that entry and re type all the information again. It’s annoying. Waiting for an update will give 5 stars.Jo11345Version: 1.6.4

Simple to use but sleep tracking is inaccurateAt first, the baby tracking features look promising. I wanted an app that gives good insight on sleeping / eating averages, which this app does. But the dashboard the shows: last time for sleeping, shows the time of the start of last nap instead last time baby woke up. There’s a typo in diapers: it states “Poppy” the correct spelling is “poopy. I see most of the recent reviews for this app is related to the music, which I don’t care for. For $25/year, this app could be better developed. And they make it difficult to cancel your trial - it’s hard to find from your app settings.Vivi TrangVersion: 1.4.3

DisappointedVery disappointed. App crushes at least few times a day. I need to remember when I put my baby to sleep because a lot of times app stop tracking. When you’re pumping doesn’t let you log in amount of milk you pumped.. Wish I can get my money back!.Lara0222Version: 1.7.8

Love/Hate This AppI would not recommend this app to anyone because it constantly crashes and you will lose all of the data you have had. I have tried this app twice because when it works properly, it’s wonderful, but after a month or so, it freezes and stops working. I could not restore the info that I had saved, so this app is ultimately crap..Luvher2004Version: 1.5.1

Buyer BewareYou can’t share info with your spouse. Wish I would have known this prior to purchasing. Also, there’s another Baby Tracker app out there that this one may be trying to imitate. Not sure, but I was told from our pediatrician that the “Baby Tracker” app does allow you to share data across parents and anyone you choose..DJ ShutoutVersion: 1.7.6

No shared accessI really wanted to use this app - its UI is very clean and simple unlike some of the other options which are cluttered with unnecessary elements. The show stopper was the inability to share access between two people. Seems like a huge oversight as all the other apps provide this functionality..Enyster5436Version: 1.6.6

Mon and dadSo my wife and I are trying to find out how to both have access to the same information, but can’t seem to do it without logging in with my google ID or hers. We do not really want to merge data between phones. Any other way to link both of us without sharing google login?.DoingmybestjobVersion: 1.6.4

Do your researchApp is alright, but don’t go straight into buying the full access. You have to average all the numbers yourself and once the 14 day free access is up it stops logging in the information. It helped me, but I wish I did my diligent research before jumping into this app..Tamalito_63Version: 1.7.0

Nice UI, bad UXThe app looks really nice but doesn’t seem developed by actual users. Can’t properly edit things, can’t set start time on breastfeed timers, stops breastfeed timer if you change screen, has a button to remove entries (swipe was invented a decade ago) but no edit.. this was from first 3 minutes of using it..CleheneVersion: 1.6.4

Insight needs a faceliftApp is good, but not great. The insight section doesn’t even tell me the total oz given in a day. It gives you averages but that’s not what I need. Am I supposed to count the total ounces myself? That’s pretty weak if you ask me. You guys should look into making this change. Everything else is good..FromdivineVersion: 1.6.6

Absolutely horrible - do not recommendThis app continuously closes and does not store data, I would not recommend to anyone. Customer service is also horrible and they have been 0 help in assisting with a full subscription refund. Do not waste your time with this horrible app!.WellbehavedfangirlVersion: 1.7.7

App glitchingYour app is currently glitching despite not having a needed update. It regularly asks me to “subscribe to pro” despite me already being subscribed and currently it won’t open. I uninstalled and reinstalled. Restarted my phone. Still not working. It is currently 3:45am btw..MelissaSeichterVersion: 1.6.6

App needs work!I downloaded yesterday to track when I breastfeed, and I just unsubscribed and deleted the app. For whatever reason the feeds are only saving sometimes, which is frustrating. I’ll try a different app out!.MNmamaandherminisVersion: 1.6.4

DisappointedEvery time I use the app to keep track of how long I’m breastfeeding, it crashes and I lose track of how long I’ve been feeding. I want my money back because the only reason I have this app is for that feature. Extremely frustrating..SarahED97Version: 1.6.4

Not registering all entriesThis app is useful but has a lot of problems. Its not registering all the feeds and diapers. Sometimes I have to enter things manually multiple times. I also subscribed to the full access and it still hasn’t given me the full functionality..AjG2018Version: 1.6.6

Not recording feedingsJust downloaded this app and already have tried several times and can not get it to record a manually entered feeding time. Keeps going back to 0 min on both sides no matter how many times I try to enter a feeding. Pointless!! Beyond irritating.Cscott914Version: 1.6.3

Glitches more then it worksI wish I could get a refund for my subscription I got. This app didn’t work more often by a lot than the times that it did. I am finding a new app..TayashpalVersion: 1.7.7

This is a trap!Don’t get this, it’s a trap, they’re going to automatically charge me $23+ if I can’t figure out how to cancel. The terms of service said I can cancel in “account settings” but that doesn’t appear to be something you can access from the App..Cheller23Version: 1.6.2

App IssuesI was really enjoying this app but in the last couple of days it’s stopped working for me. Anytime I enter a feed or a diaper change it doesn’t register it in my history. It also crashes when I try to look at my charts. I’m pretty disappointed because I had tried a lot of tracking apps and this one was my favourite. Fix these bugs please!.LabellechanteVersion: 1.5.7

Dont waste your moneyThe main purpose of this app is to store data and I cannot tell you how many times it has failed to do this for me..56/67252Version: 1.7.5

Attempting to cancel subscriptionCannot find how to end the subscription. Complicated cancelling makes it difficult to trust the app overall..FisafariVersion: 1.7.0

Scam.DO NOT PAY FOR APP!! I have paid for the app (a years subscription) and I haven’t got any access to the history, I have to change the unit from mls to oz every single time I use the app. It Doesn’t load update. The subscription sign keeps coming up asking me to pay AGAIN! I’ve emailed a number of times with absolutely no response. I can only assume it is a scam..LexiharfordVersion: 1.6.4

Didn’t agree to subscriptionI also don’t recall agreeing to be charged for this app, I deleted it and checked my subscriptions and was charged 30$. I have no use for it..Djdkdnebdkd1445Version: 1.5.1

ChargeI don’t give permission for u guys charge me! Is so stupid!.RaphabersaniVersion: 1.4.3

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