App Store Connect Customer ServiceApple

App Store Connect Customer Service

  1. App Store Connect Customer Service
  2. App Store Connect App Comments & Reviews (2024)
  3. App Store Connect iPhone Images
  4. App Store Connect iPad Images

Use App Store Connect for iPhone and iPad to manage apps you've developed for the App Store. View app statuses, manage TestFlight beta testing, manage App Store submissions, and monitor app performance and sales — all from your device. You can even receive notifications about key events, like when a user posts a review, so you can quickly respond.

App Store Connect App Comments & Reviews

App Store Connect Positive Reviews

Poor sign in experienceFor some reason this app isn’t set up for shared web credentials. This allows apps to automatically suggest the correct password above the iOS keyboard. It’s convenient, but it’s also secure—it verifies the app is associated with the site and authorized to use that password. It’s so bizarre that a brand new Apple app wouldn’t use this feature introduced three years ago that I had to triple check I wasn’t falling for an elaborate phishing attempt. On top of this the sign in form works very poorly with password autofill—the password field disappears after you select the password, then you have to tap a button and fill it in again. Once you’re past the sign in form, the app is well made and useful—a solid improvement over the previous iTunes Connect app. I do wish it offered access to a bit more—one thing in particular I’d love to see is my next payment date and amount..Version: 1.0

Keeps getting betterGreat app, very easy to use. Here’s a pro tip: I have 15 apps that I check daily. Previously I’d tap a app, wait for it to load, and then access what I needed. Tap the next app, wait, and so on. Now the first thing I do is tap all 15 apps first, and that seems to start a thread on each app. By the time I’m done all 15 apps have loaded and ready to access. Much less wait time. Previous review: A few bugs: 1) When I reply to a review, the text I just wrote is not refreshed after I save my reply. I have to go back several views to show what I just typed. 2) The app doesn’t seem to refresh the data if I go back to it after a few days and it was never terminated. I have to manually terminate the app and start it again to refresh the data. Seems as if it should auto-refresh after a time period in the background. 3) It would be better if I could report these items within the app instead of in a review..Version: 1.10.1

Some feedback!I appreciate this app and use it every day. Thanks for listening to feedback and implementing my suggestions over time! ☑︎ Can you support the standard Share and Translate menu buttons in the long press menu? It would be immensely helpful to be able to use the iOS 15 system-wide translate feature that appears in any app but is strangely absent here. ☑︎ In previous versions the territory was shown when you tap a review. It seems this has disappeared so it’s impossible to know which country a review was posted in unless you change the territories filter and it doesn’t disappear from the list. ◻︎ When replying to a review could you show the review text? I often have to cancel to go reference the review to figure out what to type next. ☐ It would be very nice to see stats for number of sessions and crashes. ☐ It would be incredible to see data that’s in Xcode’s organizer to examine scroll hitch data, energy usage, etc..Version: 1.8

Issue checking TestFlight releaseIn general, App Store Connect works well and provides valuable information. One area of the app that has been persistently broken is when I inspect one of my apps, scroll down to the TestFlight section and select Build Activity, then select a recent build. There is a short delay, then the screen says “Check Your Network Settings”, “Make sure you’re connected to the Internet and try again.” I am on a speedy internet connection and this happens constantly, day or night. it’s frustrating since the primary reason that I use mobile App Store Connect on a day-to-day basis, is to check the status of a building submitted for approval..Version: 1.12.2

Please add this feature...I have lots of apps and I really don’t want to have to tap on all of them one by one to find out if I have new reviews or not, then hit reply, etc... could you put together a way to see all reviews for all apps from say the past 7 days? And give us the option of checking off if they’ve been read so they don’t show up again in the queue of unread replies? And make it so we can respond on one screen to all of them instead of dealing with all of the navigation?.Version: 1.0

Good. Would be perfect if they had beta feedback viewingThis app is very simplistic and has everything I need to know. So nice being able to submit bills for beta review or App Store review without needing my computer. I can just upload the app the app via transporter, walk away from my computer and after it’s done getting built I can approve it from anywhere. HOWEVER. I really wish I could review feedback from beta testers on the go. My app is small and I’m also away from my laptop often. Would be nice being able to contact testers and read their feedback while I’m out and about..Version: 1.12

An improvement, but still lackingThis is a definite improvement over the old app, but it still makes odd choices that limit its usefulness. Why is Apple insistent I need to tap multiple times to see my sales? I’m guessing 80% of developers use this app to check their sales first and foremost. That functionality is on a secondary tab... why?? Also what happened to text labels? Tell me I had 100 downloads yesterday, don’t show me a vague but pretty graph. Being able to respond to reviews is great and I appreciate the functionality. I just wish Apple could nail the basic functionality of the app first..Version: 1.0

Time zone pretty pls!This app has gotten a ton better and I appreciate the hard work. But, I compare my revenue numbers every day in PST because UCT doesn’t give me a good picture of my daily sales. So, I still have to sign into the web version of iTunes connect every day and click several buttons. I wish I could just open this app! Can you please provide an option to change the time zones for your trends section and hopefully even persist that setting?.Version: 1.2

Great when it worksThis app loses it’s Tab bar at the bottom and I can’t get it to show up even after killing the app. This has happened multiple times of the last year or two where it eventually comes back after a week or so of being gone. It has currently been missing for two weeks which makes it impossible to view analytics across my apps. It would also be great to add a pull to refresh feature on the analytics screen..Version: 1.8

Needs more features from the corresponding websiteThis app would be significantly more useful if it included more features from the App Store Connect website. For example, this app only has two tabs: My Apps, and Trends. But the website also has an Analytics tab (which I find very useful) as well as a few other tabs (which I don’t use much). Since this app lacks the Analytics tab, I frequently go to the website instead of this app, which kind of defeats the purpose of the app, and is annoying..Version: 1.7.1

Needs Last 24 Hours In SalesI cannot figure out how to see the last 24 hours in sales. It’s the only reason I use the website more than this app. Is there a trick? The 1 day selector isn’t the same number as the last 24 hours on the website. Could you guys add it? Overall it’s an amazing app! Keep up the amazing work!.Version: 1.5.1

Works ok, has some bugsShows app info and trends starting from 1 day. Would be nice if it could show trends for last 24 hrs which would provide more “live” data than the 1day delayed data it currently shows that I can get through another analytics service. Push notifications do not work..Version: 1.10

Crashes constantly; is brutally slow to load.Can’t believe Apple would have such an app. It’s nearly trivial in function, but it won’t even load on the phone about 1/5 the time. Often the keyboard freezes during password entry. It often won’t do Touch ID. Nearly always crashes on app details. Not completely useless. Just mostly..Version: 1.4

Really great start for a developer consoleThis app is a fantastic replacement to its predecessor, the iTunes Connect app. The new design is pleasant and easy to use. What would be nice would be a feature to manage more on our apps such as TestFlight releases, adding emails for testers and more. In the future I could see editing promo text and uploading device screenshots directly from device! Thanks for a great app!.Version: 1.0.1

No new dataThere's no new data since 20 July 2021, but on the website it shows the data. Also the bottom bar disappears sometimes. If you force shut it down several times it will eventually show again. When that fails, log off and logon works also..Version: 1.6

Trends button missingThe main reason I use this app is to be able to see how early sales are doing on my latest apps. It appears that I can no longer do that as I cannot find the Trends link/button. I am giving this app review one star to maybe draw attention to this issue. The description even states that there is a trends feature..Version: 1.3

Pretty good toolThe app is pretty limited. You can see all your app’s info and trends and such but there isn’t any customization. For instance you can see the sales for the last week, but if you want to see the last 5 days you can’t. You also can’t zoom in on graphs or see graphs compared to each other. Overall it’s pretty limited..Version: 1.1.4

Good but could be better.I love the improvements Apple made. App Store connect is better than iTunes Connect in UX and UI. It’s not 5 stars only because I don’t have the three options I really care about. I end up having to go online to get what I need. 1. Trends only go 26 weeks back. There are no options for life time of the app, year to date YTD, month to date MYD, week to date WTD views. No custom range like online has. 2. The app doesn’t show number of Sessions or app usage/retention stats. 3. Proceeds only include money from purchased apps. There is no option to combine In-App purchases to my proceeds view. I do love the app reviews in App Store Connect though. Progress. Yay!.Version: 1.0.1

No support for multiple accounts yet?It’d be great to have support for multiple accounts on the app.(similar to how you can have multiple google accounts signed in) As a freelancer working with a few apps in parallel, it’s a pain to use App Store connect on web and mobile because I have to sign out and sign in each time I work on a different app. Hope to see support for this soon..Version: 1.0

Too good!!!Amazing how they pay, amazing how well they treat you, their customer service is 24 hours live agents and amazingly responsive. Highly recommended for gig jobs. You get paid as soon as you finish the job without any fees. I couldn’t believe it but it’s true. Thank you Workz360. Kudos to all of you..Version: 1.12.2

Developers Best FriendThis app is great for part time app developers. I have a full time job as a developer and part time develop apps. I use to have to wait until I got home to see app status or respond to issues/reviews. But with this app I can get notified and respond directly to reviews..Version: 1.4

Good start, but overal pretty basic compared to ASC web interfaceThe app works pretty well and has some useful functions, but there are some glaring omissions. Would love to see the app have more feature parity with the web interface, especially when the web interface of ASC isn’t that great on mobile devices..Version: 1.5

Quick view but poor functionalityThe app is great for a quick view of things happening with your app but it’s missing any real detail or capability to manage the app from your mobile device. If you have a subscription service you can’t see any detail into that except proceeds. App detail is limited and submission or edits of an app are not possible..Version: 1.4.2

Data sync issuesFrequently has issues pulling daily data. Have to force quit app to get new data. Often, it logs me out (almost daily). Occasionally trends data gets stopped for 3-5 days in a row. But for those issues, love the design and utility of the app..Version: 1.6

Handy and informativeThe iTunes Connect and now the App Connect app as it has been renamed are excellent and powerful for tracking app submissions for app authors. They help you quickly monitor the app approval process and communicate with the Apple app reviewers. The app also helps you monitor and get reports on app downloads and sales..Version: 1.5

Amazing tool from AppleHonestly it is amazing this tool exist, the ability to monitor the state of the app using your smartphone, check if there is issue in submissions and even manually releasing to store. It there is more than 5 stars I will absolutely give to this app..Version: 1.12.3

Could be more like the siteThis app is useful. It tells me the status of the current build (rejected, on App Store, etc), allows me to check and reply to the message sent with a build rejection, and allows me to view sales. This is not enough. I think I should be able to change, say, the privacy policy link on my app, or pricing. There is a lot more to be added I feel. Otherwise, it’s a solid app..Version: 1.3

Very convenient appVery nice app. Helpful when tracking important metrics. It doesn’t still have everything ( metrics like sessions/deletions/ product page views) that’s available on appstore developer account but it’s a great companion app for me. I use it everyday and hoping apple keeps adding more functionality/metrics to it..Version: 1.8

LimitedThe app generally works with regards to allowing me to see reviews and release an app that’s Pending Developer Release, but not good for much else. I like that I get push notifications when I get a new review for my app, but hate that tapping on the notification opens the app to a loading spinner that never finishes, making me terminate the app and manually search out the new review..Version: 1.5.1

Great for status updates, wish I could do moreThe app upload and review status notifications are perfect (better than getting email updates). But I would love to be able to view and edit more app metadata and interact in the Connect app. The Connect website is not terribly usable from my phone. Keep up the great work - thanks!.Version: 1.1.2

Loads slowly and is missing functionality on the webJust like the web counterpart, the app is slow at loading data. Also a bunch of functionality is missing in the app as compared to the website..Version: 1.12.3

Please provide more system information with reviews.I like that I can easily reply to users' reviews from the app. However, I would like to see more system information provided, such as the device model and software version, which would help with troubleshooting..Version: 1.12.1

Great improvements over the previous appI dropped 1 star because the rating and reviews notifications don’t work. I did used the toggle to turn on notifications for customer reviews, star reviews and app status changes in both settings view and “my app view”. I only receive app status notifications..Version: 1.0.1

OkI like the ease and speed of being able to check simple trends and manage basics of my app. However this app falls short on displaying key analytics like active number of subscriptions and retention metrics. Having a few more metrics would move my rating to a 5 star..Version: 1.3

Barebones Features, Lag in DataThe app generally works well and serves a basic purpose so I’ll give it 3 stars. This is a really barebones app compared to all of the information presented on the App Store Connect website. It would be nice to see page views, impressions, referrals, etc. so I don’t have to log into my computer and check. I also often times have issues with data not updating. My sales and trends have not updated for 5 days. I’m assuming this is a failure on the server side because the website shows the same thing. All in all, it’s like any other product Apple makes for developers: it meets the bare requirements and looks pretty, but the buck stops there..Version: 1.5.1

Worth The DownloadDealing with the Apple review process can be difficult at times, but this app makes it so much simpler. Ease of review comments, resolution center content, and overall app submission control, make this a must have for any developer..Version: 1.6

Always crashes or connection errorHave had the worst experience so far, have no been able to get any dev testers on a build because of the connection errors!.Version: 1.6

A good start!I use this app every morning to check my stable of apps. It would be very beneficial to report more metrics including usage stats, crash notifications, refunds, etc. It would also be valuable for the app to update app data without restarting it!!.Version: 1.12.1

Crash when tapping on pnThis already happened to me about three to four times in a row but the app crashes when tapping on a push notification to launch..Version: 1.7.1

What’s going on with this app?This app is pretty unstable — it sometimes won’t let me log in and needs to be removed and reinstalled. After 10 years of developing iOS software I’ve stopped expecting Apple to improve the App Store, iTunes, or iTunes connect..Version: 1.3

Good stuffRecent update fixed some longstanding issues. Previously, tapping on a “new review” push notification wouldn’t see link to the appropriate page, now it does. Thanks for your ongoing work on this app!.Version: 1.11

Easier, Cleaner and Overall Much BetterThe old iTunes Connect app seemed cumbersome and not very intuitive for what many people use it for; tracking downloads and sales. This app is much better; I can quickly get the download and sales info I need in a few quick taps. As someone mentioned earlier, please add downloads by country; I would like to see which App Store my app is being downloaded from. Keep up the good work, Apple! .Version: 1.0

Good to keep track onlineI love this because it notifies me when any status of my Apps is updated..Version: 1.1.3

Endless account switchingI would like to be able to see a list of my favorite apps from all of my various accounts. Logout after 90 days from bio security... excessive?!.Version: 1.4

Very professionalThanks for your assistance.Version: 1.4

Stress Table 2023An awesome app, great UI/UX, very fast, reliable and user friendly.Version: 1.12.3

It’s good and improvingMain use is metrics, best new feature is editing build details so it can be available on TestFlight,.Version: 1.7.1

Good but ...Lacks a lot of App Store Connect features.Version: 1.12.2

Great but needs a few improvements-Would be great if the trends tab got revamped with SwiftUI charts. -Would really be great to be able to view screenshots and preview videos. -Some things should really be easier to access instead of nested several layers deep. -Hopefully more of the features from the website version make there way to the app.Version: 1.11

Missing too many featuresThe app needs to integrate more features from the website..Version: 1.7.1

Very close to the examIf you want to know what type of question to expect on the exam, then get this app..Version: 1.5

Slow to refresh can’t manage releasesThis is really more of a “read-only” app. It’d be great if it let you do all the same things you can do on the website..Version: 1.5.1

Very helpfulA very helpful app, which is slowly getting more and more of the features of the website. Two things would make it perfect for me: 1) The ability to submit builds to TestFlight groups and submit builds for TestFlight review 2) The push notifications need sound/vibrate. While I do get notifications, since they do not play a sound or vibrate, it’s very easy to miss the notifications until I next use my phone. These notifications are important to me, and I want to know the second they’re delivered..Version: 1.5

JfbvmhjghhjjjHijjjh.Version: 1.4.2

Add TestFlight section and ability to edit app metadataMaybe you could add a TestFlight section and make it so developers can edit app metadata from in the app.Version: 1.4.2

Really niceReally nice tool to monitor apps.Version: 1.4.2

Very handyI can easily release the app from my iPhone.Version: 1.4

The update sectionWhy is the update section no longer around because of the future updates and could you please bring it back..Version: 1.4.1

TestFlight integrationIt would be awesome if you could release TestFlight builds from Connect. The website keeps hanging on me when I enter beta tester notes in Safari. Spinning beachball. Works fine with Chrome though..Version: 1.3

Great App - But Some NotesA few nice features would be: - Upload images and photos to conversations (i.e. the Resolution Centre). - Custom start and end dates for the ‘Trends’ section..Version: 1.1.3

Love itSo easy to use, love the ability to reply to reviews!.Version: 1.0.1

Quá đơn giản và ít thao tácQuá đơn giản và ít thao tác.Version: 1.1.3

Nice appGood stuff. Keep it up.Version: 1.0.1

So far so goodLike access to territory view to be more accessible..Version: 1.0

Lots of missing essential features.We need full access to iTunes connect.Version: 1.0.1

Great for notificationsIt’s perfect for viewing the status of your apps. Doesn’t give you the ability to edit submissions though. Love how it sends notifications when the status of your app changes, it’s pretty much instant..Version: 1.0

Great startThis is a great rebranding of the iTunes Connect app. I use it most days however I still need to login to the web portal to see analytics and other things. I look forward to this app having feature parity with the web portal..Version: 1.0

Review notificationsNice update. Review notifications are not working properly, though. Received a notification once, but not since. Everything is set up properly for notifications..Version: 1.0

Nice refreshGlad to be able to do and review some of these things while on the go.Version: 1.0

Better, But...Please add the ability to see all of the places on the App Store that an app is currently featured, and in which countries, this would be a huge help!!.Version: 1.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.12.4


What do you think App Store Connect ios app? Can you share your thoughts and app experiences with other peoples?

Please wait! Facebook comments loading...

App Store Connect iPhone Images
  • App Store Connect iphone image 1
  • App Store Connect iphone image 2
  • App Store Connect iphone image 3
  • App Store Connect iphone image 4
App Store Connect iPad Images
  • App Store Connect ipad image 1
  • App Store Connect ipad image 2
  • App Store Connect ipad image 3
  • App Store Connect ipad image 4