Shazam: Find Music & Concerts Customer Service

I’ve been using Shazam’s app since they launched ! I love this app , and i use it for multiple things! I like to use Shazam when I hear a new song and want to upload it to a playlist on my Apple Music , or if I hear an old song and just want to add it to my recent lists of music to listen to ! Also , when you can’t figure out the words and your having a debate about they correct lyrics, it’s a great reference and almost always spot on accurate! I love the auto Shazam’s feature , in case I want to add music I like from a friends playlist so I can explore later on my own time ! Thanks for the best app ever guys , hands down all around the board for this one ! You guys are genius ! Love y’all! Update : my only current issue is navigating to the blue Shazam button every since the upgrade , it’s really annoying not being able to find it , esp when your at the end of a great song and your in some settings or some recent mixes y’all curate for us , I love the feature however I need my blue button back on a main separate screen and Easy to find like the old Shazam’s I grew accustomed to. Other that that , great app , I hope you guys take this as constructive criticism , and for anyone who hasn’t ever used the app , don’t let this scare you off , it definitely still way worth it to download it . This small function is something I’m sure newbies wouldn’t even notice being new users and easily taught new tricks, lol , but ya Shazam’s veterans seem to be all having an issue with this feature or the lack there of ..

There’s this one thing that Shazam does so well since it’s infancy. That is not give you the song that you actually wanted. Hey, has it gradually gotten better over the years? Yes it has but that’s not why I use it. I use it to find the music that I didn’t know about I would never know about because we’re all stuck in our little bubbles. Not complaining it does when it’s supposed to do find rhythms chords that are in a certain pattern and gives you a suggestion. Of what that song might be as a music producer a DJ or I should just say a lover of music. I literally can’t live without it. It has to be on all the time, I find this feature, not a bug of Shazam as one of the greatest gifts, a music app could give to me. I have broaden my musical taste. I have fell in love with international artists that sounded like American artist that I would’ve never even heard about. I get to introduce new music to my friends that I’m passionate about all because I like a beat a rhythm accord or a song. And I use Shazam to find out what it is and granted most of time especially with commercial Pop, music hip-hop, etc. etc.. but that 79.9% of the time that he gets it wrong is the golden goose an egg. Every day I get to eat them sunny side up.

As a teen in the 90’s I once heard a song on the radio I loved and later called the station to ask what song it was. The person who answered the phone had no idea what I was talking about. For another song I went to the CD store and looked through a big book with everything they could order. That time I eventually found it. These were songs by They Might Be Giants and The Turtles, respectively, so not obscure stuff by any means. So this app makes me feel like I’m living in an optimistic science fiction story from decades ago. I’m amazed at what it can do. That said, I wish it worked differently with CarPlay. I often listen to the radio in my car but have my iPhone plugged in in case someone calls me, I need Maps, etc. if I hear I song I want to Shazam and ask Siri to Shazam the song, then the phone makes Shazam the active music source, thus stopping the song I want it to identify… I suspect that my use case is more common than someone wanting to actually play things from Shazam over CarPlay. If users are divided maybe there could be a toggle to tell it how to behave? I’m sure it’d be harder to implement than it sounds but thanks for thinking about it.

So this app has been extremely helpful in the past. I HATE when I can’t remember the name of a song, or figure out who is singing when it’s on the tip of my tongue. This app has helped cut those moments down. But I usually run into the issue of not getting to it fast enough. By the time I remember to use it and go to open it on my phone and then press the button, it’s often been too late and the song is over 😫. If it could be listening in the background or as soon as I open it could fix that. Also I understand the complexity involved, but a lot of times I want to look up or listen to a song but can’t remember enough lyrics or anything, just a tune. I wish there was an app that didn’t rely on exact recordings but you could hum or sing parts you remember and it could guess a few options..?! 😆 I know that’s a tall order, but someone will be able to do it sometime in the future I guarantee it! Go for it Shazam! Start now! Lol. Anyway I had it at 3 stars for those 2 reasons. But given the amount of songs it recognizes (it’s never not recognized one that I’ve tried), and how it only needs about 2-5 seconds of ANY PIECE of ANY SONG, I evened it out to a 4 ⭐️. It’s really a 5 for what it does, but a 3 for its potential to expand. So bam, you get 4. Kbye.

As a lover of both technology and music, Shazam is one of the best apps I’ve come across. Often times I will hear a beautiful piece of composition that catches my ear and don’t know the artist, song title or variant of it and can’t find it - but with Shazam, that’s a thing of the past. I’ve been using this program for some years now and one thing that has amazed me is the quickness in which Shazam can identify the music piece in question, currently watching “The Creator” (great Sci-Fi film btw) and it had a japanese or asian song that caught my ear (during the scene where the police raid the apartment to recapture Alpha) and I started the program up to capture the song on a part where it was just instrumentation under sounds and dialogue and within in less than 2 seconds Shazam picked up on what the song was and that is what motivated me to write this review. With the advent of A.I. I can only wonder what amazing benefits and new advancements can be made with Shazam. If you’re ever in search of a song artist, title or variant you hear in any media, THIS IS THE APP YOU WANT! Thank you Shazam devs for creating, maintaining and keeping this amazing application up to date. Keep up the great work!

Ok so ummm… I wanted Shazam and something happened…! So anyway I believe it maybe does work sometimes on others but just not other people than them. I have always loved music so when I am chilling in the back seat of the car I will ask my dad,”What is this song called?” Because we listen to the radio quite a lot. My dad will always say “ I don’t know” and then will move on with driving. I will then say “ Use that app then please”. He will always then quickly pull up the app while carefully looking and pay attention to the road. He will really quickly point his phone and angle it to where I can see clearly what it says. I will read it steadily then decide to pull up my notes and tap my favorite songs one which usually seems to go on for basically infinite. After like 5 minutes of scrolling I will find my last song then hit enter then put a period than start aggressively start typing hungry for something so tiny. Lol! Ok so now about an hour ago I decided to take it upon myself to download the app and I didn’t know what it was called so I put random names into it that seemed kinda like what I thought it was called. I found it downloaded it then pressed the app then stared waiting for it load. Finally it loaded then I pressed the app but something strange happened, it was like it was loading for a second on a blank screen then suddenly my phone put my screen back to my Home Screen! What is this? I asked my dad what happened but then he didn’t answer because my mom not knowing she interrupted him and asked me a question. I then re-downloaded it and it still didn’t work because it did not give me the answer to a song when it clearly could’ve heard it. Please help me! Thank you for taking your time and reading this! I hope you enjoyed! I know, I know it was more like a story then a complaint but I love writing and why not!

I would like to put things into perspective by simply saying that if you are like me and have an acute fear of certain social interactions. One of those social underwear in school style nightmares is when I hear a song that just slaps my eyebrows off(in the best way possible) or that feeling you get when you hear a song that you haven’t heard since back when everyone discovered music via the radio. Each of those is a prime juicy example of how SHAZAM integrates its awesome self into your heart and phone haha I don’t want to boast too much but I have SHAZAM as a MF widget on my home screen... just saying all I do is click on the S-wait like 4 seconds-the BLAM- Shazam is all “here’s the exact song for you sir”- “would you like to add it to your playlist that you already had straight from here?”- I’m like “shhiii you already know” and it’s as simple as that folks...Shazam is a lifesaver/uniquely personalized playlist making/anxiety saving app god. If you are reading this then you have made a mistake.. you should have downloaded it first and then read all my app-praising whilst the downloadeth finished. Duh

Okay, so-I happen to decide to see what songs this app recognizes by playing random songs on my TV and seeing which ones it happens to guess! First, I tried Mario Kart Menu Theme, which it guessed, then I tried Broly Vs Gogeta (Epic song, btw), which it guessed, Rip & Tear, BFG Division, Blue Sizzle, you get the point! Well, I was thinking....No way it’ll guess Learn 2 Fly’s techno theme, right!? Riiiight! Well!!! That blew up in my face because it guessed it!! At first I was skeptical, thinking, “No way this is actually it! It must be confusing it for another song, right!?” NOPE!! It actually put a name to a song I had been wishing for the possibility to have on my playlist and I found it ON ITUNES and bought it!! Not the second that happened, I *SCRAMBLED* to the app store to give this app a 5 Star review!! You legends basically just reunited my child gaming spirit with its gaming music SOULMATE!!! I cannot thank you guys enough for making an app that can actually put names to songs that nobody else seems to know the proper names of! Seriously! You guys are awesome!!! Im gonna continue to use this app so I can expand my playlist from now on! You guys have a *SPARKING* day!!! Sincerely & With Thanks, 5aiy4n-G0d

There used to be a time in my younger years, it was a simple matter of identifying every single piece of music played on the radio. Now we’re in the 21st Century; radios have become practically obsolete, devices for playing music media beyond number. Each device having the capacity upwards of 100,000 songs. The average person needs some help knowing every song being played in a room within hearing range. Through the past ten years or more I’ve drifted back, and forth to Shazam. As my tool for telling me the name of the song I’m listening to. I’ve always never failed to notice, whenever there’s a song I need to know something about. Someone in the room has Shazam on the cell phone to help me out. Finally after a very long absence of getting by without Shazam on my phone. I downloaded the Shazam app on my phone for a long awaited reunion. The nicest feature about Shazam, it automatically connects me to my Apple Music. Then I can add the music I so quickly get identified added to my music collection on ITunes. Download the Shazam app, and give the music collection, and knowledge base a huge lift.

Ever hate when you hear a song out in public but you don’t know what the title is/who is singing it? Then you find it after spending spend hours searching for it through all the songs that have the same or similar lyrics? Yeah let’s just say this song helps cut that process down to mere a minute on average. As a note, sometimes (very rarely/really depends on your device) it may take closer to two minutes or may need you to activate it a couple times but most of the time once you activate it the first time you will find the song you’re hearing (granted if it is loud enough, but it can pick it up fairly well even if it’s barely in the background). So in conclusion, I would recommend this app 100% for any music lovers, and/or for those who find themselves in a similar position as mentioned above. It has saved me a lot of time/headache trying to remember lyrics and find a song. Just one press of the button and you could have your favorite song saved/recognized

How wonderful that this exists for all us melophiles out there! Even in my very young years and incessantly still now in my (early!) 40’s music plays a role bigger than anything else as I go about my day. Solved is the problematic amount of turmoil caused by such exaggerated frustration from all the hours spent listening to your radio, your neighbors radio, someone driving down the road’s radio, with all the EarToSpeaker slow motion scannings up and down the radio dial for songs unknown; whether for the acutely aimed pleasantries that landed as exact bullseyes in the softened spots in your soul, or its outright lawdacious overtones with even perhaps some in-tune absurdity that made you want to either dance or laugh or do both! Gone is the forlorn request of a (hopefully) sage radio DJ that couldn’t make out what you meant, just as so the fleeting tease of your quest as you catch just the tailend with no mention otherwise as if it never happened. I use this app more than anything on my phone- at least 20 times a day. 5 stars for sure! lol

Sigma sigma on the wall it’s the skibidi of them all After the Constitutional Convention adjourned in September 1787, heated local debate followed on the merits of the Constitution. Each state was required to vote on ratification of the document. A series of articles signed “Publius” soon began in New York newspapers. These Federalist Papers strongly supported the Constitution and continued to appear through the summer of 1788. Hamilton organized them, and he and Madison wrote most of the series of eighty-five articles, with John Jay contributing five. These essays were read carefully and debated in newspapers, primarily in New York. The Federalist Papers have since taken on immense significance, as they have come to be seen as the definitive early exposition on the Constitution’s meaning and giving us the main arguments for our form of government. In Federalist 10, Madison fulfills the promise made in Federalist No. 9 to demonstrate the utility of the proposed union in overcoming the problem of faction. Madison’s argument is the most systematic argument presented in the Federalist Papers, with syllogistically developed reasoning sustained virtually throughout.

So, firstly, I love Shazam! I really use it a lot to identify songs and artists. I have been disappointed lately that the app seems to have a difficult time with some if the independent and obscure things I listen to as well as misidentifying more songs then usual. Like recently I was trying to add the song ‘Saten is her Name” by Steve king. Unfortunately, Shazam kept identifying it as Screaming Jay Hawkins. … not just once but every time! Usually when it’s wrong I can report it then go back and try it again (usually I’ll wait till the artist is singing) and it will find try he right one but nope, not this time. It brought up the wrong one 4 times and it would do it as soon as I hit the button the last two times! I also have been getting a lot more “music is unavailable “ than I normally get. Now, I think that has more to do with who my choice of music provider is (Apple) then it has to do with Shazam but it’s still annoying! Anyway, that’s why I can’t give it 5 stars.

This app has helped me find songs and learn new ones. I always wanted to know the names of songs playing in the background of things, those things being movies, video games, or even just at a restaurant. Even in loud spaces it figures out what song is playing only in a matter of seconds. No matter how loud the song is playing or how loud the noises are in the background, Shazam usually figures out the song in 10-20 seconds which I find incredible. I used to have 100 songs on my playlist, but since I downloaded this app, I doubled the signs on my playlist. Shazam is a great app (dare I say the best app) to have when you are someone constantly looking for the artist or title of a song playing in the background. The best part of this app is that you can add the song straight to your playlist no matter what app it is. Shazam is a great app to use when trying to figure out the song playing or just to find bands/artists most popular hits.

2025 - still the best!! Perfect app for many reason that have been stated by the many users you have. Love it and could picture a normal life without it, given my admiration and passion for music and musicians. Over the many updates, my favorite new artist and try explorer “secret weapon” was the global map navigation. Yes, it was tedious to expand at times, but this really a (admittedly skewed) idea of what any town were listening to, that could be pulled on that. Hope that map makes a come back, otherwise, superb essential app. Not sure how long ago that was...I have grown and I went to ups and downs!! Music is appeases the soul and spirit, and being able to always capture that “song”, and even do a bit of Karaoke with it...hope it leads to less wars..but also hope you are adding privacy respect to your mission. It’s a modern world and you must find a way to survive and be profitable. Just stopping by to say THANK YOU to you all AGAIN!!

I’ve always appreciated the Shazam app but somehow using it just a few moments ago I appreciate it more than ever. I’m a musician and have a great ear for music but on occasion I hear a song I like and don’t know who it is. Thats when Shazam shines. A little while ago I finished watching Pulp Fiction uncut and uninterrupted for probably the 50th time since it’s debut. I love the soundtrack and as the movie ended while credits were rolling, the song thats playing really caught my ear. I immediately thought who is this? And for a moment I got discouraged because in that moment I knew I need to learn that song on guitar but didn’t know who the band was or what song was playing. Then I thought of Shazam. Shazam instantly told me it was The Lively Ones playing their hit song Surfrider. I’ll sit down tomorrow with my Fender Stratocaster and learn Surfrider. Then within the next month or so my band is gonna bust out Surfrider live at a gig! Thank you Shazam!!! Sincerely, Tyler

This app is perfect. We tested this app trying to find difficult/uncommon songs. Within seconds, Shazam has found every single one. However, this amazing app has more to offer as well. Once it finds the song from the clip you record, it gives you the opportunity to listen to the full version! It also gives you the link to find it on Apple Music. Forget the song title again? Well good thing Shazam saves your history! Though my favorite part about Shazam is that it has NO ADS and COMPLETELY FREE! The only struggle with this app I had personally was the fact that I would need to search a song that was playing in one of my TikTok’s or reels. If you come across this problem too, I recommend recording it on a seperate device and then play it on that device as you record for Shazam. Works like a charm! Overall, I believe that this is the best song finder app and I would 10/10 recommend!

I don’t usually pay for iOS apps if there’s a free subscriber tier. I just download them, use them for free and suffer the ads… I’m into music and musicians in a big way. I play and make guitars, have played in bands on and off for decades, etc... I’ve been surrounded by and involved on some level with music of all kinds from my earliest memories as a child. My wife and I also watch a LOT of shows on streaming TV. I’m 67 and retired so I’ve got the time and there’s plenty to watch. When I hear songs in the soundtracks, I often get “triggered”; who is that? who does that? who did it first? where have I heard that song before?… You get the idea. I bought this app. I didn’t even think twice about it. “Sold, American!” (Well, don’t quote me on the provenance of the developers. Doesn’t matter, does it?) This app touches my soul. This app eases my troubled mind when I’m feeling overwhelmed and anxious about “Who does that song?” This app is well worth the dime!

My favorite app of all time. Hands down, no question. Both the function and the accuracy make it my favorite and most used app. I’m not sure what year Shazam was introduced but I know I had it early on was simply blown away that this technology now existed. Seriously, to me- a huge music fan- it was like going to the moon. I’m old - 47- so before the power of Google (let alone Shazam) I might hear a song in a movie or on the radio and not know what it was for weeks or months….or maybe never. And I get it FREE. I recall getting a message that because I was one of the early users I would get it free for life but they were now going to apply a minimum fee for new users. I think that is literally the coolest thing in the world and unheard of today. I’m very grateful. Shazam is the best app of all time. If you’re reading this review trying to decide if you should get it….stop reading and download it now.

Shazam worked well for several years after I downloaded it; for a free app, it was great...😎 However, over the past year+ the quality seems to have plummeted.🤷🏻‍♀️ Recently, shazam hasn’t been able to identify 3 out of every 4 songs I attempt to identify. 🙇🏻‍♀️ The shortcut I have set for shazam on my phone no longer works, either. Admittedly, this may be an issue with my phone & not the app, so, until I sort that out I won’t hold it against shazam. Not certain what needs to happen to expand the archives of identifiable music so that I am actually once again able to name that tune with the help of this app, but, I hope it happens soon. One more item: I deleted the app years after I first downloaded it, and in doing so, I lost the list of every song I’d ever shazammed. 😖 I’d built up quite a collection and loved that I could access all of them in one place - then I deleted the app. The reason I deleted the app, you ask...? I removed it because it failed to name the last 10 or more songs I tried to i.d. I thought deleting & re-installing may help rectify its former stellar ability. Immediately following the tap to confirm deletion, I thought of my song list... 🤦🏻‍♀️ A long, diverse, carefully curated list of songs, gone forever. 🤯🤬😞 I know, operator error, my fault for not backing them up. I do realize that it’s totally irrational to blame shazam for the loss of my list, but, damned if I don’t still feel resentful about it. In closing, despite the complaints about its more recent performance, I am a shazam fan

While I love getting '80s & some of the current downloaded songs that comes on from my alarm clock radio everyday when I get up 1st thing in the morning, but after an few and/or several weeks later on down the road, the songs are COMPLETELY different compared than to ones they once when I had 1st Shazammed it afterwards….!! I'm quite disappointed how your Shazam App DOESN'T even retained the original songs, music, and/or lyrics properly after few to several weeks later on down the road long after Shazammed it onto your Shazam App…!! I wanna keep your Shazam App on both of my iPhone & iPad, but if isn't neither fixed up properly and/or dealt within the near future by retaining all of the OG songs, musics and/or lyrics , I'm delete both of my Shazam App on both of my iPhone and iPad and I REALLY don't wanna go there when push comes to shove at that time….!!

Do you guys even look at the reviews??? My only problem is with the app’s widget. Shazam creates an unavoidable and seemingly impossible obstacle to get around. It’s SUPER annoying that the app can’t identify my Apple membership. After shazamming a song, the song result appears, and if you want to listen to the full song or find it in Apple Music, it displays a screen that gives you two options; subscribe to Apple Music or ‘already a subscriber?’. Even after choosing already a subscriber, it takes you to another screen that makes you choose a plan. No way around it other than remembering the song name and artist and manually going into Apple Music and searching it up which isn’t a hard task at all but then what’s the point of offering a service or option that doesn’t work? I don’t have the app just the widget. Could that be why? This seems like a bug. Please fix! Id give you 5 stars but then I don’t think you’d look at the review when it’s 5 stars! Lol

This story really starts about 10 years ago - I was at a concert and heard this really great song playing with no idea who it was. I got about 4 seconds of it on video and that was it. I had been looking for this song forever, I even posted the video on reddit in an attempt to find it. No luck. Then one day, I’m watching a hockey game and hear the song playing in the background while the announcers are talking. I kinda freak out, grab my phone and try to Shazam it. They couldn’t find the song, which made sense because there was so much sound happening over it, but still such a bummer. This is where it gets good. Like 3 months later I get a notification from Shazam that they identified a song I had been looking for. I didn’t even know they did that - they had finally found THE song! So now it’s on my workout playlist, I listen to it all the time, and I swear by Shazam. Truly a great app.

❤️‍🔥I Love SHAZAM!! I found this App several years ago and downloaded it while walking into a store (I was able to pick up their wi-fi. Immediately after I downloaded Shazam I was able to use it to identify a song that I liked while shopping. I first loaded Shazam on my iPod; then, when I finally purchased an iPhone, I downloaded Shazam immediately!!(I didn’t want to miss anything!!😆). Doing this cut down the number of devices that I had to juggle😁!! I have ALWAYS kept Shazam ON in the background of my iPhone. I love music and it is amazing how much music is played on TV, movies, videos and advertisements that I would have missed. I find new music all of the time 💕!! Having Shazam (on Auto-Shazam) almost constantly lets me know Shazam has an ‘ear’ paying attention and listening for music for me all of the time! I don’t know what I would do without my Shazam😍!! Hopefully I will never have to!!🤞🏻🫶🏻🎶

I love how this app allows me to know what songs are called when my other electronics will not tell me what it it called they expect me to guess and I love how this app allows me to know what the song is called right away and I love how it’s so easy all you have to do is tap the button it listens and it tells you the song and even if it doesn’t get it right away it’ll get it soon. That’s what I love about the app and for all those people who are reading this? I think you should definitely download this and thank you to the developers who made this this has helped me in so many situations. If I didn’t know the songs called and I wanted to know this helped me so thank you guys for creating this. This is a huge help. I personally think that this idea it was great. For all those people who are looking for a good app to help them know what the song is called. I definitely think you should get this.🙂💯👍

Known of Shazam and I'm super sad that I haven't used this beautiful app more often. This app set the bar high for all and every other music app available.... whomever behind the development, the tedious process of making an app go live and it's like I've just scratched the surface of all Shazam has to offer me and all musically inclined people, bitten willingly with the need to dig into all the escape portals, out of the "reality of a world void of music as a whole. The vast world with credit and privileged material that moves the energies inside the soul of the party and only 3% of the world's population has the abilities to tap into such a world. Thank you Shazam. Thank you overqualified underappreciated artists in (🎙📻🎤🔈💿🎶🎶🎶) "thee "(IN)(DUST)(TRY) love to the pain for the vain gain...the extremely addicted to the "noise" to most people not bitten for a reason. We hear beyond and have evolved into something impenetrable. Kudos. Love. Please don't stop the music. (RI-Ri)

This app only needs to do one thing: tell me what the name of the present song is. It’s not that difficult. Songs don’t last forever, and by the time you realize you like the song, you probably only have a few moments to capture the song with an app, as you juggle with driving your car and getting away from any background noise. Yet, this app cannot the only thing it needs to do. It struggles to load every time, before eventually the button doesn’t respond at all to the touch. If you think updating the app might make it work, you’d be wrong. Admittedly, this might not normally merit the time to draft a negative review, but there’s nothing quite so annoying as having precious few seconds to capture a song and then having your dedicated app fail at its only job. If anyone from the Shazam bureaucracy is reading this, please make whatever simplifications are necessary to this app to make it work.

I like to purchase music to play in my car. I do not usually want to buy full albums, but specific songs that I like. What I love about Shazam is that there may be a commercial with a song I like or a movie will feature a certain song. I may not know the correct name or who sings it. All I have do is Shazam it and there it is. I have used it so many times. My playlist for my car is unbelievable. All good songs. Not 30% or 70%, but 100% songs I like. The only bummer is that I used to be able to press purchase And it took me right to the place where I could purchase the song. I can’t do that now or if I can I do not know how. I am not interested in paying a monthly fee for all the music in the world. I want only specific songs and sometimes I might not be able to remember the name. Purchasing is the best option for me!

Every few months, I have to delete the app and reinstall it. There is no hint that it is going to stop working, and the app will “pretend” that it’s going to work. I’ll tap the Shazam icon and my phone will “jitter“ as if it is listening to the song, but the app keeps stopping and shutting off. What’s REALLY annoying is that when it suddenly stops working, I also have to pause whatever I’m watching on TV, or rewind it, as I try to catch the song. Obviously, it’s more annoying to other people with me who are watching whatever I’m watching, but otherwise, I do love the app and the fact that I can sync it up with all of my other Apple Music. However, I recently learned that if I’m not always subscribed to Apple Music, all of my playlists from Shazam / Apple music synch up will disappear. That’s not Shazam‘s fault, though; it’s an Apple thing. So what I’ve started doing more is buying a song if I really like it after Shazam has identified it.

March 2024: I’m back on Shazam as my primary. SoundHound cannot find many of my eclectic finds. Shazam finds em all. 2015: This app continues to be my most used. Sound hound started off with more candy. But, Shazam continues to provide enhancements and quality of search results. I'm not affiliated in any way with the developers. I'm just a guy that wants to know, "What the name of that song!" First review. Shazam was my first song ID app. Liked it a lot. Then came SoundHound on my iPad. Wow, what a difference! Put it on my iPhones. Last year, I saw something about Shazam. Put it back on. I was surprised and happy for me that it exceeded SoundHound. Back to SoundHound. Deleting all copies of Shazam off of 8 iPads/iPhones. I can no longer try to tag a song & get it right away. The Netflix knot heads must have joined the team. Got me interested and happy them put the screws to me. Garbage app, folks. Especially the free version. SoundHound is much better.

Had been using this app on and off in combination with SoundHound. One feature I like about this app is that you can “search a song” and it will save it to a history log Same As SoundHound but unfortunately this history isn’t “device transferable” unlike SoundHound and also I did I a series of searches from the control center (panel) which is a extremely useful feature that I don’t think SoundHound has but it was to my surprise after (falling default) to this method that these “searches” weren’t being saved only the ones that were searched when the app was visible on screen which as mentioned before is device specific and I can’t view on a different device 4/5 stars if this app saved history from the beginning of time as SoundHound did it would get the 5 stars as even if you logged in later after searching a series they would simply get added to you me account history with location(SoundHound) A+ App though I will say

Several years back I left an unhappy review after some update in which they removed the sound waves it use to make because it had gotten slow and could hardly ever find a song, specially from TV, BUT NOW… it is AMAZING! 😻A MUST HAVE APP. Sometimes I open Shazam instead of Apple Music (I do use both of course) but I find myself surfing through music here on Shazam. I do miss the widget I had on my iPhone 6+, it worked the similar way as in the Apple Watch Pro, you click the Shazam widget (complication) on the Home Screen and it just starts Listening immediately; difference was it didn’t open the whole app just to Shazam the song, it just did it and a notification appeared and saved to your shazam’ed songs. Maybe it’s back? I should check 🤦🏻‍♂️ (Running iPhone 16 Pro Max now). Anyways point is DOWNLOAD THIS AMAZINGLY AMAZING & AWESOME APP! 5 ⭐️ & 2 👍. 😃

Certain songs have always popped up at special times in my life, adding to a soundtrack of my life that brings back those memories. One very dark day in a surreal phase in my life, I spontaneously decided to ride to the coast to revisit a renovated historic inn for breakfast, something I always wanted to do since the last time I was there way back in my youth. As I walked thru the inn decorated with an eclectic assortment of odds & ends and sat down in the dining area, one of those high quality portable speakers was streaming this very haunting vintage-like song that caught my ear so I pulled out my iPhone & Shazam’d it, quickly identifying it as Song of the Highest Tower by Cut Worms. The song turned my attitude around, almost like a slap in the face returning me back to reality. Now I have a nice collection of music by Cut Worms but that song especially awakens my soul thanks to Shazam.

I love using Shazam when I’m out in public and hear a good song I wanna add to my playlists. My one issue with the app I’ve experienced so far is that it isn’t too good at recognizing songs without lyrics. Most songs in genres like dubstep or classical struggle to get any result at all, or end up with a result that is incorrect. At least with songs that have lyrics, I have a chance to look them up myself to find results if the app can’t. Unfortunately, songs without lyrics are near impossible to find unless it is one you might already know. I hope in a future update, more non-lyrical songs can be added to the database to help Shazam those songs. To end on a positive note, I appreciate the app’s ability to find songs in languages other than English! It helped me find a song I was looking for after years of failed searching myself! Thank you! :)

I always loved Shazam it serves as a great tool when discovering and exploring new music genres especially when you don’t know the name of the song. Just one problem, every time I try Shazamming every song it doesn’t work like at all. It’s always worked well no matter the location so bad service or internet connection is not an excuse. Yet every time I reinstall it, it starts to work again but sometimes or even most of the time it still doesn’t work. This is really becoming dumb and annoying because not only am I unable to discover music that I really begin to like and find interest in, but I don’t seem to understand why the app is now acting like this piece of junk to where it doesn’t seem to want to work anymore. Overall, great app and hopefully this is just some undiscovered bug.

Love finding songs that I want to listen to later that I’m currently listening to wherever. Unless I’m offline in no service it saves it but if I accidentally exit out of the app, it will delete it and not find out what it was. And you have to open the app once your back in wifi/service for that offline one to be found, it won’t do it on its own so I usually forget to do so which is unfortunate.. or if your at the end of the song, sometimes it’s not enough time for it to figure out the song which is disappointing. Sometimes if it’s not a famous enough song or an unusual one, it can’t find it at all or sometimes it gets it wrong. That is probably the worst situation that happens with it but overall it’s helpful and definitely helps me find new music that I want to continue to listen to later..

Ever had a song stuck in your head. Regardless if it’s the latest top 40 hit or an old favorite from twenty years ago. Desperately wanting to put a little kick in your step or re-live a special moment, and you can’t because the words just are not there. The toon or the melody keeps playing over and over inside your head, but disappointed as the mood is shattered trying to piece together a few key words and make up a couple words that don’t even belong, left to hum a few bars then fizzle out. It absolutely kills the moment. Shazam affords the ability to locate that special song regardless of genre, artist, style or age of the hit. I am empowered to sing along with the tune, pull up the right lyrics and now that the frustration is over! You have helped me complete my day. Thank you Shazam!

I've spent my lockdown time ripping my cd collection to FLAC, and I came across one of my electronic mix cd's from around 2002. No song listing, no CD-Text, not even a label. I spent about an hour looking through my computer files to see if I had any notes or playlists or cd-burning files that would help me identify the unfamiliar music on the disc. I tried listening to it to see if I could figure out the songs, but no luck at all. I was thinking there was no way Shazam would be even remotely helpful for this kind of stuff. I was dead wrong. Shazam nailed every single song, even the remixes. It identified one song as "The Sheriff" by Fila Brazilla, but the times didn't match up when I double checked AllMusic. My version was longer than the listed time. I did a little more research to see if there was a longer version. When there wasn't, I decided to check to see if that song ripped with extra silence at the head or tail in error on my CD. Sure enough, Shazam was right, and my disc was wrong: 30 seconds of silence at the end of the track. I am seriously stunned at what a great job Shazam did with such an eclectic disc of music. I knew it was good at the popular stuff, but most of these songs didn't have lyrics (and in some cases, melodies.) Anyway, highly recommended and highly grateful.

I’ve had this app for a while now and it’s never failed me. As a senior citizen whose memory isn’t what it was years ago, I’m constantly checking out old favorites from the rock n roll era, but I like the new stuff too, so Shazam is really helping out in that category in which I’m not so familiar. For grins, I just checked out a Broadway show song, and Shazam nailed it almost instantly! Granted it was a well known song, but it was from a Broadway show, and Shazam even tells you the actor from the show singing it. While writing this review, I thought I’d Shazam on a different category. I played a song from the mid 70’s by a Christian singer who’s known within that category, but not outside of it, and Shazam identified it in about 5 seconds. For a guy like me, and anyone trying to figure out what they’re listening to, Shazam is THE APP!

This app is very useful for finding songs you may not know the name of or new songs that you've never heard before. I only have a few problems with this app. When you shazam a song while your offline it says that it'll tell you the song when you have connection. I travel a lot and am a lover of all music genres so I have quite a majority of songs from around the world, and I might not always have wi-fi to connect to. I'm currently abroad for a wedding and my carrier doesn't support data outside of my country, so at the after party they played loads of songs I liked; I went to shazam them and waited till I got back to my hotel to open the app, and there was no sign of them. Another problem I have is Auto-Shazam. I turn it on and when I go listen to a song on a video and it doesn't react. Overall this app is useful, but there are some features that claim to work, but don't.

As a DJ I’m always searching for the newest and best music so when it comes to finding that music it’s extremely difficult to pinpoint a new song I hear regardless if it’s on the radio, TV, in an elevator, etc….i use this app to hunt down the new music and so far it hasn’t let me down and is honestly an absolute life saver!!! I love this app because not only does it find the songs I’m hunting for but it also introduces me to other new and old music that I’ve either been looking for or never heard before infact this app has introduced several new songs that the radio has never even played before and I ended up introducing to the people dancing and then had the radio stations in the city I live in start to play them after I introduced them so this app is the bees knees and I highly recommend it to everyone

I’ve been using Shazam for over 10 years I barely thought about giving it a review. Not that it really needs it, because many people already know about the app globally. It’s the best app to see what artist/tv/movie/radio is playing! I remembered when I first used it when 3G was barely the next gen with it at these speeds it made it so much better to search for the details without any needs to going the the webpage or anything else it is at your fingertips just one click their is a way to say “Shazam” to start the searching. I am not to sure if it works with everything. Most o the type I find my self just using Siri to do most of my stuff while moving around. It’s a very useful app because you may what to know what movie someone is watching or a friend my want to know without interrupting the movie they can search seamlessly!

I can’t believe how well this app works. I love it. 99% of the time it gives me the correct title of the music. It does it almost instantly most of the time. Once in a while it gets it wrong, but usually with another attempt or two it will get it right. The only draw back is you’ll need another device to play the music so the app has something to hear. I have the app on my iPhone and iPad. No matter which one I’m using the other is available to “listen”. And it’s FREE. For what more could you ask? Update. You no longer need a second device. When you find something you like just pause it, open the Shazam app, start it searching, go back to the music you like and start that. The app has found music I would never have been able to identify any other way.

Very good

Throughout all of my Shazam’s. They are all correct and this app is perfect for finding the name of that perfect song. Great app!

Have you ever been someplace and heard a tune that is special to you but no way of asking anyone what it is? Boom this does it! Music is something that can perk up your soul when you need it. Especially during these difficult times.

Amazing response, quick and love the ability where it automatically adds the Shazam’s to either Apple Music library or Spotify.

Shazam et vraiment super très bien pour trouver ce que l’on cherche mais j’ai une musique que j’avais film sur ma ps vita je connais pas le titre je le fais écoute à Shazam mais elle me donne pas le bon morceau elle ma donner un autre artiste qui n’a rien avoir avec la musique que j’ai fait écouter à Shazam la musique que j’ai fait écouter était la voix d’une femme qui chante mais il me donne un homme qui n’a rien avoir avec le morceau que j’ai

Shazam is really good when I don’t know what a song is. My only complaint would be that they are sometimes slow for guessing the song.

Awesome

Depuis la création de Shazam, je suis devenu un fan de l’application. Je regrette cependant comme utilisateur que nous avons perdu au fil du temps la possibilité de fredonner des chansons pour les identifier tandis que c’était initialement faisable. Ça demeure une bonne app même si c’est également dommage qu’elle soit maintenant avalée par Apple et combinée avec ces autres tentacules pour tenter de nous forcer de lui fournir encore plus de nos infos personnelles et de nos préférences pour nous enfoncer de travers dans la gorge ses publicités ou produits et services complémentaires. Sinon ça demeure une de mes applications les plus utilisées.

Shazam is great. But it would be nice to have a record of the songs that I shazammed!!!!!!

Stuck guessing a song on the radio that you just know who the singer is but can’t place it? Load up Shazam and within seconds you’ll have your answer.

Please add SoundCloud as an option to open it

For awhile, this app worked as advertised. Lately I’ve gotten interference from the advertising. I hear a song that I want information on, open Shazam and automatically an ad pops up that insists I respond to it before the app does anything else. Once I respond to the app, it drops me into the last identified song on hold. Now I have to close that window to get the app to start listening again and by that time the song is gone. What happened to the idea of opening the app opens the app? Instead of opening the app signals the advertisement to pop up and ask me a question and then drops me in a holding pattern. I know you need to appease your money makers, but letting them run wild and interfere with operations is only going to annoy your users. Rethink that before you lose control. Update: well, this problem was never addressed or resolved. Instead, they have removed all the controls and functionality of the program. There is now only one way this program will work by feeding the information into the streaming service of Apple Music. If you want it to work in any other way, such as a buying guide to ITunes Store, it simply won’t work. And it’s not a glitch, so there is no fix for it. They just don’t care. Either subscribe to Apple Music or go away. Trying to get this issue resolved has only achieved having the AI chatbot read me the user manual for my phone verbatim over and over again. Apple has made Shazam unworkable and worthless. Ditto for the ITunes Store. It used to be a good program until Music became a streaming service.

Just downloaded it and tried something like this for the first time in my life. It failed to recognize a very common piece of freaking classical music because it was used in an informational video with someone talking over it. The volume of the music was fine, it wasn’t hard to hear at all and something like famous classical pieces should be one of the easiest things to identify and an easy measure of success for such an app. It was very disappointing that this app couldn’t solve a simple problem I would think would be very common. That basically tells me that this app doesn’t function except in the most ideal of circumstances. What hope does this have of working in other realistic everyday circumstances like hearing music at a bar or in a tv show or at any other event you encounter in life. Really what is the point and utility in such an app then. It isn’t practical at all, it’s far far too limited. I don’t know who this benefits or how the business model could possibly be successful. Especially in this day and age, you guys should really invest in using AI or something to improve the success. I hope you read these reviews to improve the app because I don’t know how else to send feedback, and I hope it improves because I wouldn’t have a purpose in using it again until/if it does, but I would love if it could help me do what I’d like and what I thought its very intended purpose is. Please do something to make it better.

I have used Shazam since it came out in 2002 and I love it!!! I’ve purchased countless Apple products from their 1st iPod to present iPhones & iPads. I run the latest iOS on all my devices; however there is a minor problem with iCloud sync. When you turn on iCould Sync for SHAZAM, it DOES NOT SYNC properly. I had thousands of songs from over the years and after turning on iCloud Sync I was left with ONLY 16 songs. (And if you’re wondering…I tried restoring my devices from my iCloud and iTunes backup, but neither worked since it’s not a separate category, and the songs were gone for good.) I contacted Apple support immediately and they didn’t even know they owned the app since 2018 (it’s now October 2022) and refused to help. Said “it’s not their problem.” I spent a week calling Apple everyday and every Support Person was horrible and rude. Over a 4 hour period, I was transferred to 25+ Senior Advisors & countless departments and each said it’s not their app and transferred me to the next Rep. I finally gave up! If you search Shazam on the Internet…all of this is public knowledge that Apple owns it, it’s not considered a third party app, & it states to contact Apple for support. To sum up…Shazam is great, Apple products are great, but APPLE SUPPORT IS HORRIBLE!

There's not way to compare and no signifier like a checkmark to indicate the identified song was added to Apple Music My Shazam Track. Manually add the selection doesn't put in the order the song was identified in the playlist. There's not resync option when Shazam compared and updates the order and adds the songs in the order they're identified. I want to spend hours manually resorting the songs to the id'ed order I have in Shazam. Also the visually comparing my Shazam music to Apple Playlist is in reverse order in Shazam where as my Apple Music playlist is in the order they're added to the playlist. The whole music experience is frustrating to me. Why can't I options to fix things myself and indicators that it was synced up to my Apple Music playlist. I had several songs I liked not appear in my Apple Music playlist. I know the song is in Apple Music because it has the Apple Music black pill shape icon on the song. Till this day I still don't know if my identified song in My Shazam Track in Apple Music is missing some of the tracks. It's a total mindfudge if you ask me.

I Shazam using my Apple Watch, EXPECTING the tracks to show up on the Shazam app on my iPhone so I can then add those tracks to my Apple Music library. RARELY do any of the tracks show up in the phone version of the app. My settings are all correct, there’s nothing I’ve neglected to do and I often check to make sure the settings are still correct, and they are. The problem lies with the Apple Watch version of the app, there are whole chunks of missing music, spanning weeks and sometimes months. I will purposely Shazam tracks by artists I know just to see if it’s working, NOPE, not one King Gizzard and the Lizard Wizards track has EVER shown up in my list of Shazams, not one Ty Segall, not one Fuzz, and I’ve Shazamed at least 10 to 15 tracks of each of these artists. What’s the point of creating an Apple Watch app if it’s going to work like crap?! I’ll update my review if the developers ever DO make it work, but at this point I think it’s better to find a different music identification app, one that actually works on my watch, one that actually DESERVES to be on my watch face, cause Shazam isn’t it.

I’m a fan of Shazam. I’m a geek. An IT Clinical Informatics Analyst. I have an issue with the fact that Shazam constantly re-plugs or asks me to join Apple Music for the 3 month free trial and then pay the SaaS fee of $9.99 per month for life. So... renting music for the rest of my life does not sound appealing at all. This ruins the Shazam experience and does not enhance it. I loved when Shazam readily offered to take me to video or you tube or to the artist’s album, etc. This Apple Music rental flies in the face of Jobs original promise and proposition when he introduced the iPod. If I recall correctly... “a $1.00 a song and we’ll store them for life.” I buy music already. Like most people my music interests are eclectic. I don’t need access to ? 45 million songs all the time... requiring network or cell (3G, 4G, LTE) connectivity. I just want access to my music most of the time via local storage on my iPhone. Shazam potentially provides a fast convenient bridge to find a new song just heard to acquire it. But constantly forcing me to a decision point again and again to consider whether I want to join Apple’s rental music service or not is tedious, laborious and needless. I’m not doing that. In fact Apple asks that same thing all the time in its Music app. By asking me so often in Shazam it feels impetuous or like a petulant child. It annoys. At minimum when I answer in a Shazam session the first time, that should be enough. Better would be a preference offered by the Shazam app where I can answer once and Shazam can remember that I don’t want to join Apple Music for $9.99 a month for life. And so quit asking me. An iOS change is needed, too. I doubt I’m the only person who finds annoyance and inconvenience by the imposed “...join Apple Music?” question. If and when that happens, I will happily re-write a new Shazam review and update to five stars.

I really don’t get the appeal of Shazam. It usually doesn’t work. If it’s a top-40 song, it works pretty well. Anything else, and most of the time it says “No result”. Or it picks a song seemingly at random. Then if you try again, it picks a different random song. It has no concept of “I’m not sure what this is so here’s a couple guesses”. The wrong answers are never even from the right genre. It’s like talking to a smart-but-dumb computer on a 1960’s sci-fi movie. There isn’t a way to train it, either. It’s even difficult to remove an incorrectly Shazam’d song from the history — it takes about 6 taps, which is about 5 too many for something I want to do half the time I hit the Shazam button. The other case where it’s good but not useful is classical music. Its accuracy with classical music is excellent. Unfortunately, again, it snatches defeat from the jaws of victory, this time by displaying only the title and *performer* (usually conductor), but not the composer. “String quartet #7”? I guess that narrows it down but it really wasn’t what I was looking for. I wish Shazam worked well, and provided results in a useful format. Right now, it’s a novelty when it works at all. UPDATE: Now it’s started nagging me about “cloud backup” and a bunch of other useless stuff. Please stop. You have one useful feature. Make it better. Don’t go trying to make me integrate my life or some garbage like that.

Doesn’t add songs to the app if you Shazam from the control center. Unfortunately I didn’t realize this for a very long time so I’ve lost basically all of the songs I’ve discovered from the last 6 months. Please fix and will change to 5 stars.

Je préférai quand l’appli étant associée à Spotify. Maintenant qu’elle l’est avec Apple Music, les titres ne s’ouvrent plus sur Spotify... Erreur en permanence malgré une connections valide.

What happened to the app? I used to be able to add my Shazammed songs to a Spotify playlist, now my only option is Apple Music which I do not want or have.

Used to nail everything, just getting worse everyday.

This is actually useless

The App just doesn’t work anymore tried playing 15 seconds of shooting star by bag riders and It couldn’t Identify it but it can identify Israeli music lol funny

This used to be the best app, it recognized songs within seconds, and barely able to hear the song in a crowd, and now, it doesn’t even catch a song blaring right in front of my phone. This app drastically went downhill.

Tried to Shazam classical music. This thing can’t even recognize the song. If only zero stars was an option

Cannot find song in crowded areas anymore, if it does find a song it’s the wrong song.

It maybe finds 1/3 of the music I ask it to. I have better luck just remember lyrics and googling them to find song titles. For how long it’s been around I thought it’d be more reliable. Would not recommend to a friend

For a long time this app used to be good at finding songs from most genres, even obscure stuff and electronic dance music. Now for some reason it has trouble finding or misidentifies many things unless it’s a very popular, top 40 song. It’s become literally worthless as a song identifying app in the genres I listen to. Might have some thing to do with the sale to Apple. Shame.

SHAZAM DON’T EVEN RECOGNIZE 3/4 SONGS I AM TRYING TO FIND >:( THIS APP IS NOT DIVERSE IT NEED TO FIND MORE SONG. YOU ARE MID 1/5 IF I COULD I WOULD PUTT 0 GOODBYE

Apples greedy little fingers ruining another thing as per usual App doesnt work at all. Doest recognize a bonnie raitt song??? Bonnie raitt… It kills me that this is a fact, its been the only consistent app that has worked amazingly on all my iphones since the 3g. What is that 15 years? And now? A literal piece of trash that is taking up space on my phone because it has no function. You’re not going to force me to get apple music its not good and you know that which is why you’re pulling moves like this Bye byeee sound hound it is. Go sound hound! You actually do what you say you’ll do!! Id give sound hound 5 stars Smell ya later

Music Recognition is now very poor. Experience is 1 out of 10. It used to be very good at identifying songs even obscure ones. Now it can’t even id recent songs..

The amount of songs that this app can’t seem to get after listening for 30+ seconds is ridiculous. It’s faster to actually google the lyrics half the time.

Can’t find most of the punk bands on an old playlist. It used to be good, now just a shell of its former glory

Shazam no longer works with google music on iPhones. Screw you, Shazam. What a load of garbage. Deleting.

I like that shazam is integrated into the iOS system, I like that it has widgets and in the control centre. But I have a bone to pick, when I use the Shazam in the control centre, it will send a notification when it finds the song. However, when I press on the notification and it opens the app. The search results disappear. It’s not in my search history nor does it pop up making that search completely useless.

Never ever works. Waste of time.

Used to be a great app but stopped working properly about a year ago. It doesn’t recognize half the songs I play for it and sometimes gives the wrong songs multiple times in a row. There are moments when you play a song for it and it gives you 4-5 different results! How is that even possible?! They also removed the ability to see the history of your songs without having been forced to go to the app, this last change is infuriating as the app is very buggy and sometimes takes forever to open. I think Apple did major updates to the app and that has had an adverse affect on everything, from the user experience to ease of use and accuracy. The app at its current state is not usable.

This is my fourth review on this subject. Shazams made from the Apple Watch won’t sync to the app in fact ,on first attempt it finds nothing immediately rejects the try and on the second attempt it works but doesn’t sync so I have to screenshot every single time I Shazam.so this is useless??? What’s up with that.o and I can’t resync the Bluetooth of my Apple Watch without deleting it completely and starting over again what a stupid system.

Delete this app. Just a money grab. Worked but charges money if you accidentally hit play button in app. Why play if you’re listening anyway?

He spent a considerable amount of time searching for a song but couldn't find anything. Even with a famous old Arabic song, he couldn't find the overrated app.

It didn't work for me, on iphone 13

Humming or even singing don’t work

Its been 3 months And this garbage doesn’t work anymore Dont waste your time on it

Shazam deleted all my Shazam’s…. Why?, for what reason?.

I’ve been using the apple control centre version and it hasn’t save a single song

Because when I first open the iPhone like for quick listen, it does not save, or say it anywhere

De plus en plus c’est de moins en moins intéressant d’utiliser Shazam.

Since the sale to Apple, it seems as if the app doesn’t find or recognize most music unless it’s a part of Apple Music. Very sad

Even after deleting and reconnecting to Spotify I am not able to add songs to a specific playlist; nor do they show up in my Shazam tracks

Some time’s is not helpful

All of my saved Shazam music suddenly disappeared and there is no playlist.

Does not tell you the recent songs when back online like it says it will

Linkage between Apple Music and play songs by sorting recently horrible

I mean the app is good but Every time I sing or play a song on my phone the song doesn’t show up it just says “can find the song your looking for” I can’t tell if it’s my fault but personally I think the app doesn’t work

Push the button and nothing happens. Tap the button and nothing happens. This app used to. E so good. What happened.

Love the quick add to the control centre.. but doesn’t save to the main app Shazam lost like auto Shazam would do. Because of this, the app doesn’t automatically add the song to my Music app anymore. Fix this please!!!