Apple Books Customer Service

Apple Books Positive Reviews

Love it, but…I have been addicted to using Apple Books ever since I purchased my iPad. It is smooth and has a simple interface, unlike other apps. Most importantly, it fits perfectly with the Apple ecosystem. However, there are some bugs that have existed for a long time without being fixed. Among them, the most annoying and frustrating one, also the most persistent one, is that notes made on highlighted texts in PDF files usually get lost after the file is closed and reopened while the highlights remain. It happens most frequently (actually, almost certainly) to the notes at the beginning of those files, although I am not sure whether that is because they are in the beginning of the files or they are the earliest notes in the files because obviously I tend to read the files from the first pages to the last. I contacted Apple Support regarding this problem. After recording my complaint, the agent suggested a phone call with their staff member. However, I have serious phone anxiety, therefore I preferred communication via text or email, never via phone calls. The agent said that the only available way was through phone calls, therefore I gave up. I really appreciate this app, it helped me read so many books, for school and for fun. But the loss of notes really annoys me. Please fix this problem..Duke of BruceVersion: 5.2.1

Love the App, does have some glitchesI do love this app. I did like it when I could put large PDF’s in here. My favorite thing to do is have the book read to me via the read function (by dragging two fingers from the top of the screen, or by activating the read control via the Accessibility settings menu. Mainly because I have focus issues and I like following along, but also because I can listen and do other things as well. I like how the portion being read is highlighted and it scrolls as it’s reading. I would like to offer a suggestion that I think many will love, why not offer a book print and audio option so that it could do that via the app and I can listen on CarPlay. I know some authors read their own books for audio books and would love being able to buy a book that also offers the audio so I can follow along when I can and hear the author’s reading it to me. Recently using the read function has been glitchy and it’s been skipping parts, especially in the end of the chapters. I’m not sure if this is what other reviewers were talking about, but this is what I experience when using the read function..AN-G!Version: 4.5

Biggest disappointment ever.The very first iBook app was the best. It was very easy to set up categories of books and then drag the books to the bookshelf. The page turn feature was great as was the range of fonts and character sizes. Many supposed upgrades later and all those wonderful features are gone or so cheapened to be disgusting. If I want to read a book with two pages shown, the largest font size is so small to be almost impossible to read. Jump up a character size and you end up with a continuous scrolling book with a character size way too big. I could go on and on, but unless the developers are paying attention, it’s just a waste of time….. I do not like audible books, my mind doesn’t work that way. I fully understand that apple makes way more profits from audiobooks and music and games. But I have been a loyal apple customer for a long time. Print books are the best, but I would have to buy a bigger home. Please, please, please fix this! Otherwise I may have to start looking elsewhere. Kindle, which used to be the worst book app is now way ahead of apple. You are very close to being at the bottom of my book app reading choices..Water chemgalVersion: 4.4

Needs an updateFor books files added manually I wish we could organize by series, and that both the series layout and the author layout in grid formed looked how it does for the title grid layout. Also I have dyslexia and would LOVE to be able to easily add my own font the internet says it’s feasible but I haven’t been able to figure it out to work IN the book app specifically. It would also be nice to be able to added your own custom highlighter colors. And I wish I could also have a specific custom shelf and not all my books show when I go to my library. Finished books should be able to be hidden without deleting the book. Also the day night mode options should be switched between without changing the font and font size. Also being able to change the size your books display would be nice to see more books without having to scroll (my book list only keeps growing), it would also make the custom grid layout option a lot less tasking when it comes to moving books around. Ive used pocketbook and moon+ reader but prefer the apple world and, moon reader isn’t available for apple products so I have to tough it out. If apple can make these changes the competition divide would be far slimmer..HeyitssunevVersion: 4.8

Exceptional Reading Experience with One Missing FeatureI’ve been using the Apple Books app for quite some time, and it has truly transformed my reading experience. The seamless integration across my devices, the vast library of books available, and the user-friendly interface all contribute to making this app a must-have for any book lover. Whether I’m reading a novel or listening to an audiobook, Apple Books delivers an exceptional experience every time. However, there’s one feature I believe could take this app to the next level: the option for audio closed captions. As someone who enjoys both reading and listening to books, it would be incredibly useful to have the ability to see the words on the screen while listening to an audiobook. This would not only enhance comprehension but also make the app more accessible to those who might benefit from visual aids while listening. Overall, Apple Books is a fantastic app, and I highly recommend it to anyone who loves reading. Adding an audio closed caption feature would make it even more versatile and inclusive..Dr.rudywatsonVersion: 4.7

No issues here.I don’t understand the bad reviews, but also not sure what experiences that are causing such a low ranking score. It’s a clean, minimal, design. Book store is loaded with up to date releases, mind you they could do more to monitor the consistent pool of new titles. The ease of the book store and it’s navigational tools are on par with today’s apps. Being able to buy and download straight to your device is so much more convenient. Reading off of my iPad is absolutely stunning since most of my reading is done at night. Which I can agree that if you’re reading during the day you might not want to be out in a park with your phone or electronic device.., there’s not very many bugs to be weary of, it’s accessibility options are at the front of the apps design. It definitely has its pros and cons just like with any application. But that’s to go without saying. Definitely an under developed score. This app deserves a lot more attention than it’s been given..Jharv32Version: 4.4

My honest thoughtsHonestly, I love this book app it's great, especially for on-the-go reading and I don't have enough time to swipe a book. But these recent updates spoil the mood for this app. For example, I loved the feature where when you turn the pages it's a 3D animation of a page flip! I thought that was a cool and fun feature and it made reading on this app fun, but now the recent update got rid of that and it's just a slide. In my opinion, this makes the app bland and unfun to read from I'm sure others agree. There's also a problem with permanently deleting books that you don't want I think these features should be attended to! Also, the dark color for reading isn't dark anymore like It used to be, when I try to read it's still super bright cause it's more of a gray color than black. I just think you shouldn't change cool features that are fine where they are and instead fix other issues about the app..Jailynwilliams598#2018Version: 4.3

Change from Air 2 to 10th GenerationI have been pleased with the upgrades over time when new features have been added. When I replaced my Air Pad 2 with a 10th Generation I was even more pleased with the ability to alter the theme when reading. There is one thing I miss. In fact, I never realized how much I used it until it was gone. That’s the line under the text with the dot that shows where you are in the book. In 10th generation you have to touch the screen for it to show you what “page of pages” you’re on. That would be fine if it stayed on, but it’s only there momentarily. Also, the dot could be used to advance or revisit areas in the book without having to start at a chapter. That was a handy way to maneuver within the book. These are such small things considering. Like I said, never realized how much I used it. I hope this functionality will be added back in 10th Generation in the future..BeegMamaVersion: 4.4

Wish Apple would put more effort into this oneI REALLY would like to use Apple Books. I try to use it once a year or so. I always go back to the Kindle app. I really don’t think Apple cares about Books at all, they pretty much just have a barebones app here. Which honestly wouldn’t be a problem except it’s got loads of bugs too. It doesn’t always remember what page I’m currently on, sometimes skipping to the last page when reopening the app. Sometimes will just skip way forwards when trying to go to the next page. Series are out of order or have books missing / books that aren’t in the series (maybe this is the publishers fault, but there’s no way to report it and they’re correct on Kindle). Those are just the ones off the top of my head. Like I said I really would like to use Apple Books. I’m all in on the Apple ecosystem elsewhere. But they just don’t care about this app/service, and I don’t think they ever will unfortunately..S1exeVersion: 5.2.1

New update is midI love this app but the new update sucks. I can’t see how many pages are left in a chapter and I miss the old animation for when the page turns. Now it just looks like I’m reading through a PowerPoint.CORNYSTONEVersion: 4.4

BRING BACK THE PAGE TURNING ANIMATIONQuite honestly I don’t know why this app was changed at all. It worked perfectly fine before. All the changes that have been made are just bad. If you revert it, nobody will call you coward. please just change it back :(.Ontheground64Version: 4.4

Beautiful, but limitedReally like reading with this app and have found the award system fun and rewarding! I do want to see syncing for audiobooks that I have downloaded from other sources, even if it uses my iCloud storage. Currently having to manually sync over a wire is not really a modern or practical solution, and is an impossible solution for folks that don’t have a traditional computer. Additionally, would like to see the ability to modify metadata for files in this app. Like in the Music and TV apps where you can change details like artist, director, etc. I’d like to be able to say if it is a novel or textbook, who the author is, etc.; that would be so useful!.YoGoerzVersion: 4.2.6

Keeps CrashingI’m ok with IBooks but it lately it keeps shutting down within 10 to 15 seconds of opening a pdf. I updated to the latest version of IOS hoping for a bug fix but it still happens each time. I would try deleting and reinstalling the app but I’m concerned about losing all my titles..HedrumsVersion: 4.2.6

Why the change?Bring back proper page flips Pleeeeease..John Smithy no.tをVersion: 4.4

CHANGE IT BACKPLSSSSS CHANGE IT BACK TO WHAT IT USED TO BE I DONT LIKE THIS UPDATE EVERYTHING SUCKS NOW PLSSSS CHANGE IT BACK😿😿😿😿😿😿😭😭😭😭😭😿😿😿😿😿😭😭😭😭😿😿😿😿😭😭😭😿😿😿😿😭😭😭😭😿😿😿😿😿.HoodieH00manVersion: 4.4

Annotations b0rked for PDFs.Seems the update to 16.2 boned the annotation function in Books. Making a change to an object, like moving or resizing it, reveals an image of the object in its previous shape and/or position. Exiting from the document, and returning to it, updates the file, and the former ghost images have disappeared. Tried deleting and reinstalling Books, but no change..Konrad74Version: 4.4

GoodSo I recently noticed that the format of when reading a book is different from before. I think it’s a bit inconvenient to read with the new update. I personally preferred before the update. I don’t know maybe change something..Samou819Version: 4.4

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Apple Books Negative Reviews

Scroll Reading Issues with iOS 16Frustration with iOS 16 disfunction leaves me wondering if the upgrade was tested before being released. I agree with the previous reviewer and won’t re-address those same concerns. However, I will address the book mark and scroll reading issues. The slightest touch while scroll reading activates the red book mark which (because I’m reading) needs to be cleared. Sometimes touching the red bookmark is enough to clear it, but other times you have to open the Themes and Settings menu and remove the bookmark there as well. This seems to be more sensitive with iOS 16 than previous versions. Even more frustrating, though; when using the scroll reading feature near the end of a chapter the (scroll) screen jumps ahead - sometimes paragraphs ahead, sometimes pages ahead, sometimes to the end of the current chapter, or other times to the end of the book. Imagine trying to find where you were reading last when that happens. (An opportunity to use the search feature as long as you have the exact verbiage.) Anyway, to fix the jumping scroll issue I change from scroll to page turning or sometimes I have decreased the font size, and then sometimes I have to close the book because it won’t reload after a font size change. And since the pages are renumbered you can’t just go to your last page and continue reading. Please FIX this bug in the near future. Thank you..River MorVersion: 4.4

How dare you!UPDATE: the more I use this updated version of Books the more I HATE it. The stupid little thing in the bottom righthand corner to control everything is the worst designed button in the history of screens. FIRE THE ENTIRE DESIGN TEAM WHO TOOK ONE OF APPLE’S BEST APPS AND TRASHED IT. Since 2010; I have but using iPads to read all of my books. The design, the layout, was absolutely stellar from the very beginning. The graphics of turning a page made the transition from reading a paper book to a virtual book seamless. But then 2022 came along with the release of the latest iOS for iPads. An apple, with its horrible wisdom decided to hand over this project to someone who obviously has never read a paper book. I am furious. As a loyal Apple user for over 25 years, I am seriously open to other providers not just for reading books; but I am ready to go back to paper books, giving up my Apple Watch for real watch, putting down my iPhone, and maybe even considering going with another type of cell phone that is not an apple. With your meals price increases for Apple services, I’ve already canceled those and I’m ready to give up everything that is Apple. Apples become too greedy without any consideration for its very loyal customers changing books it’s just the latest, possibly the straw that breaks many of our backs interest to taking any more from Apple. Yes I am upset. Yes, I have been loyal for many many years. Yes, I really may leave..SendingOutAnSOSVersion: 4.4

Ruined by new update.The most recent update has made this perhaps the most frustrating experience I've had yet while trying to read and annotate. The previous format made it easy to highlight, scroll between pages, add notes, clear highlight marks, find the index (a crazy concept now), and overall be able to hold my device while using the app. This recent update has made it feel more like I'm scrolling through my camera roll of screenshots that someone took of book pages than it actually feels like I'm attempting to read a formatted book. The highlighting feature is almost twice as twitchy and jumpy as before, and I find it even harder to remove highlighting that was done by mistake. Not only that, but instead of being able to tap a drop-down menu for the book's index, you now need to tap the screen three or four times before it registers that you don't want to just be in image mode, and that you'd actually like to access another menu. This menu, which was formerly easy to use and access, has been relegated to a very tiny and hard-to-find button in the bottom corner that doesn't always show up. In addition to that frustration, it's much harder to operate than the last menu. My best description of the new update is that they tried to fix something that wasn't really broken, and in doing so just made it worse..Nick_Wilde_403Version: 4.4

Sync and library bugs make this almost unusableAlmost every time I launch the app, large chunks of my library are mysteriously missing - often including things I was actively reading fifteen minutes before. If I wait patiently with the app open for 3, 4, 5 minutes (no progress indicator or “syncing” message, you just have to trust it….) eventually things will slowly reappear and I’ll see library items again - though given how random the behavior is, I’m never quite sure if it’s all there. Sometimes the resync never happens and I have to do a ritual of settings changes, restarts, and reinstalls to get it back. The app will aggressively delete local copies of things (presumably to save space, but it’s not like ebooks are very large….), including very recently opened files, which has left me more than once with an empty library over a long flight where I was literally reading something on the train to the airport. Really hard to grok how an app could get basic workflows like “I want to continue reading the book I was reading yesterday” so wrong, but somehow this only seems to work like 25% of the time. The desktop is equally broken, though somehow in slightly different ways. Somehow this would be even slightly excusable if the app had any features at all, but tbh it’s a very basic and utilitarian reader app - it’s simple and would be great if it reliably did the three or four things it sets out to do..SczttVersion: 4.2.6

Such a bad update iOS 16 (facepalm)Have to agree with other reviewers re: iOS 16 update. Wow. App has had most of the useful features gutted and what’s left is a dysfunctional mess. For starters PLEASE bring back the page turning animation. If I wanted to feel like I’m readim* a spreadsheet at work, I’d read a spreadsheet at work. Next - I Tried to bold fonts to help with my bad eye issues and some portions of the book are in bold, some are not. It’s completely random, sometimes with the bold text stopping in the middle of a paragraph or even middle of a word. Previous books no longer open to my last location, but start at the beginning or random locations in the book, leaving me to flip flip flip flip flip flip back trying to find where I left off. Beyond frustrating. There is a quite long lag when opening a book, often leaving me to wonder if the app has crashed. Not a fan of all the functions relegated to the pop up menu tab instead of being readily available at the top of the screen since I am not happy when I have to have a scavenger hunt just to find basic functions. This was not an “update”. It was a huge step backwards. Someone at Apple really needs to take a course in ui functionality and user friendly interface design. Why change the great things about this app and replace it with this mess?.DMCookiesVersion: 4.4

So many issues…Even before the most recent changes I have been having issues with books in the same series saving all as separate books or books 1 and 3 together, 3, 4, and 5 separately, and then books 7-9 together. In the folders where a few are grouped together it prompts me to re-buy the books I ALREADY OWN. I contacted Apple for help with no resolution. As an avid reader with DOZENS of books it is extremely frustrating to have series separated like this! Now, after this new update, the entire app is no longer user friendly. The font, font sizes, spacing, etc. looks awful. Trying to access specific chapters, settings, bookmarks, and the search bar is super inconvenient. And as small as it seems, having to hit the X in the top right corner to get out of the book is just awful. Due to these changes, I am currently moving all of my favorite books and unfinished series over to the kindle app. It’s depressing to rebuy all of my books on another platform simply bc the developers made all of these changes, clearly without even seeking the opinions of those who use this app. It’s disappointing that Apple continues to destroy so many things that were the reason many of us chose to utilize their products. It has been 11.5 years since the loss of a pioneer whose work is slowly being deconstructed by those who took over his company..ChristineFlip11Version: 4.4

Looking to see a list of audiobooks I have purchased. What a mess. Such a poor design.This app really shows how poor Apple’s design skills have been degraded. I have a books and audiobooks and I wanted to see the audiobooks I have purchased and I’d like to know if I had completed listening to them. First I tap on the Audiobooks tab. Oops that is the audiobook store. So I go to the library which of course has everything in a giant pile. Ok now where the heck are the audiobooks? Ok,scroll tap, found a list under collections. Now I see a list of audiobooks. First in my list is the Bruno Chief of Police series of books by Martin Walker. It shows the series has 16 books. It actually has 17 books. I have only purchased 2 of those books but the library indicates there are 16. Tap, scroll and find that the my library includes a list of audiobooks I have not purchased. Look I am trying to figure out what I have purchased and have I listened to them. How does this list help me? In addition I couldn’t find one of the books I know I listened to first. Because the app isn’t including the first book in the series in the series. It is listed as a single book. I understand developers are paid to implement what the business desires. Why does Apple male it so difficult to understand what I have purchased. I am not going to use this app in the future..AgingKeeperVersion: 5.1

Absolutely the worst book app ever createdI’m at 100% battery. 6 gb of storage left. My phone won’t download any books, just tosses them into iCloud. They want you to pay for iCloud. They don’t care if you’re a student just trying to do some homework. Your phone won’t care if you’re not on low power mode and have a lot of storage. You will not be able to get a single assignment done unless you open the PDF in a different app. This “app” is GENUINELY a scam, it’s preventing me from getting courses done that I have paid real money for. I’ve spent 30 minutes now just trying to keep the book open to read the info I need. It just keeps on closing and crashing. I keep having to REDOWNLOAD the book EVERY time that happens. It is a scam. I will be sharing all of my screen recordings and screen shots with the DCA. This is quite literally preposterous. It’s become a normal school standard to have books on your tablets and phones and laptops, yet, these people are trying to FORCE their UNNECESSARY extra services on you. When you literally are just trying to get some work done. And even if it DOES finish downloading and SEEMS like it’s in your iCloud library, oh u wanna open your notes app? HAVE FUN SPENDING ANOTHER 5 MINUTES DOWNLOADING THE BOOK AGAIN???? LIKE WHAT???? YOUVE COST ME 30 MINUTES OF STRAIGHT TIME. STRESSFUL PAINFUL. DCA TIME ON GOD I AM GONNA GO CRAZY.DD WestVersion: 4.4

From Classy to … this update is HorribleI hate this update. I use iBooks daily. I read for hours. It is my thing. I dislike: -how sensitive the screen is so it bookmarks every darn thing. Annoying and waste of time. -I keep the app open all of the time and the words on the page jumble and the content has to reload so I have to close the app and restart. - There is no longer a toggle on the right that also indicates how far you are in the text - The overall layout and lack of highlight options. - I try to highlight a section and it is never accurate and I cannot select the small portion I want to remove from the highlighting. It chooses the entire section. -I don’t like the widget at the bottom opposed to a tool bar you can select. Again the layout is terrible. -This is not user friendly and I may stop using as I would prefer to have a book. -Feels more like an app and less like a hook and the original iBooks mimic the book experience jus in electronic form. This. UPDATE. IS. TERRIBLE. The app doesn’t even work well anymore. It is always crashing. Plus the percent complete does not work and doesn’t count your completed books correctly. It only goes to the next to last page, says complete, but doesn’t count in the graphic representation on your reading goals. PLEASE FIX THIS MESS!!!.Ruff mommyVersion: 4.4

A lot of issuesThis app frustrates me a lot. I don’t typically use it to read books, as the books cost money and no way I’m doing that when I can probably find it at the library for free, but often times I will use it to look for books or review books that I have already read. However, at some point in the past year-ish, I noticed that I could no longer review the books. I then realized that if I clicked a few buttons, I could still do this anyways. I was disappointed to find a few days ago when I went to review a book that the option to do so had entirely disappeared. I also can not see the reviews that other people have left, only that they have left them, which especially angers me because if I am going to be spending money on a book, I want to see if it really is a good book, which I can do only through reading the reviews of other people. This change has therefore prevented me from reading books and as a result spending money on the app, which I suppose is better for me but worse for the company who created this app. I do not recommend using this app, and if you want to read books on your phone using hoopla through your library or one of various other reading apps. Thank you..SpookyCatsandPJOVersion: 4.7

DO NOT USE THE books APP IF YOU ARE ANNOTATING.I downloaded a pdf from online and it was in books library. Everything was working well, and I was about 150 pages into my book, I was highlighting in annotating, keeping bookmarks of pages that felt important. One day, I opened books, and it said unable to open file. Of course, I did what anyone would do, and went to Reddit to try to find the solution. You know it’s bad when nobody has a solution and everybody else says they faced the same problem and we’re unable to recover their book. It is really frustrating because I put a lot of effort into my annotations and now I will have to start from scratch. I am going to read it on Goodnotes instead, as I have never had issues with Goodnotes app before. It is a really great app for work, Notes, reading, annotating, and more. I tried exporting my document from Books to Goodnotes, and it exported as a blank document, meaning the book was there, but my annotations were not. Do yourself a favor, and do not even begin reading in this app. Start another app like Goodnotes, or something that is more stable. I’m surprised Apple has not figured out a solution to this problem yet, but it takes some major frustration to get me to review an app…. lol. And especially write a paragraph..Soccerman3438386991Version: 5.1

Problems with 16.2 update.I’m a fan of Apple Books. I moved from Kindle a while ago even with large set of books I’d marked up in that app. I got used to the iPadOS 16 interface. I appreciated fixing the sensitive bookmarking and poor handling of highlight colors in the first update. But the latest (16.2) has some new (or newly discovered) dealbreakers that have me considering going back to kindle. One is the handling of Notes. They appear to have been deprecated to a simple annotation of highlights… I can’t filter for Notes or find them in anyway (they’re not even identified in the list of highlights). I have to scroll through the book looking for them… crazy. (Also, as an aside, it would be nice if I could filter on highlights of specific color.) And the biggest issue that I just stumbled across is I can’t highlight some parts of the text (so far it has always been at the end of a paragraph… but not the end of all paragraphs). I actually can’t tell if the highlight is invisible or just not there… though when I select the same area and try to highlight it again I don’t see the “Remove” option, which makes me suspect it’s just not added. I feel like this is piling on, but man o man… what a horrible update!.RtfFanVersion: 4.4

Terrible changes to Reading Now page in iOS 17.1 versionWhat was a relatively useful way to see what I’m currently reading and what’s coming up soon in my wishlist or purchases, now seems like a page full of ads for stuff I have no interest in, and I can’t turn off all the useless sections. It would be tolerable if I could disable the unwanted sections, but no way to do that. All I want to see is what I’m actively reading, what I’ve ordered but haven’t started reading, stuff I’ve flagged for future interest by grabbing samples, and maybe the recommendations based on my known reading genres and books. I don’t want 3/4 of the page filled with irrelevant noise, which is what I’m seeing now. I’m probably going to have to create custom lists for current reading, future reading, and maybe interesting stuff and just not look at the Reading Now mostly-ad page at all. It’s just too frustrating. I also miss seeing the cover thumbnails in normal size in my current sublists, only the ad sections show full cover thumbnails now. Frankly, Apple Books has never really done what I want, its organization tools are just too limited for someone who reads as much as I do. But now it’s significantly worse..TerranAlchemyVersion: 4.6

From a 5 star to 1, please give back the skeuomorphic page turning animationOne of the biggest reasons why I love and use apple books is the realistic page turning animation. It adds a lot to the reading experience, it was everything for me. With the release of ios 16, I just found out after I updated and went to apple books that it was gone. Instead we got flat, plain, terrible flash cards for a page turning animation. I was heartbroken, I can’t even find alternatives that would give me the same feeling. I wish I could downgrade back to ios 15 just for that reason. Why do you have ruin such a perfect feature. There rest of the features you added including the screen orientation lock and themes were good, that’s fine, but why, why did you remove the skeuomorphic page turn. Another thing is the efficiency of the dark and light mode, it seems much slower now compared to ios 15, back then it would turn into dark mode when you’re in a dark surrounding but now it takes around 3 seconds for it to change, what’s up with that? Are all these just bugs or is this really all you have to give us? I still have hopes for you apple, please fix these, I beg of you..ExkrimazenVersion: 4.3

Changes and challengesThe app previously would have had a 3.5 star review from me. Let me talk about why 3.5 stars in the last few years instead of 5 stars. Love the highlighter, change of font, layout etc. what is missing is a genre search. I mean it’s a book app. Plus it is also missing the ability to search within your library and to separate purchases from sample reads that are open to read 2-3 chapters. Next, is the issues with the “updated version glitch that brought the overall rating down to a 2. I open up a purchased book in my library. A notification pops up that lets me know I won’t be able to do any markings if i don’t update. It gives me the option of clicking “not now” or “update”. I choose update. It simply loops around to the same thing. So all of the previous lacking in the 3.5 star review exist, and now there is the glitch. I will probably go to Kindle or somewhere onc i get a few more bucks to purchase my library content there. That is if Apple does’t at the very minimum address the glitch. And no, i don’t have an antiquated device. I know people who won’t try Apple Books for self-publishing due to the issues with the platform..GuidryOWilsonVersion: 4.4

Beware, It Burned My Entire Library of College Notes!I used this app religiously through college to take notes on lecture slides with Apple Pencil (so easy). However after graduating, I learned the hard way that this app does not backup to your computer when you back up your entire iPad. A bug in the newest (fall 2023) Apple “auto-update” wiped out my entire iBooks collection, and with it all my textbooks, and all my lecture notes, and all my PDFs from my entire college career. Some were backed up manually to my desktop mac (2013 model), if “Airdrop” decided to work that night, but often it didn’t if my software wasn’t up to date. Over 4 weeks, Apple support was useless in recovering the data (20 GB). To make things worse: My school Canvas IT access was cut off after graduation, so I couldn’t just re-download the stuff myself. Thankfully the school’s IT department felt sorry for me and after 6 weeks of haggling, was able to get some COVID-era lecture videos back so I could re-transcribe my clinical healthcare notes. The moral of this story: DON’T USE IBOOKS… OR LIVE IN FEAR! Use the “Freenotes” app instead. It is perfect. It has all the functionality of iBooks and is completely free. Don’t let Apple’s policy to “fail silently” burn your library... Heed my advice!.Rob in Fx VAVersion: 5.1

There is no reason why this app should be this badVisually this app is one of the best ebook readers you can get for free. That’s why I’m confused how it is handled so poorly. I’m sure others have mentioned it, but this app deletes local files like a weed whacker. I have literally lost books WHILE I was actively reading them because the app seemed to think they were taking up space. There is no option to disable this feature. WHY? I manage the storage on the rest of my phone, why are relatively small ebook files so beyond the pale? This would be okay by me if not for the other issue that makes this app unusable. For whatever reason, and this is also a widely reported problem, I cannot download ebooks over my cellular data. I have incredibly fast unlimited service capable of downloading 4k video so it’s not a speed or memory issue. I can even download ebooks over poor wifi connections with only one or two bars. I have disabled and reenabled cell service for this app and my phone many times. It just. Doesn’t. Work. So congrats to apple for making a reading app that can’t fulfill its most basic function of allowing you to read on your own time. I recommend Marvin, despite its best features being paywalled..SpotifyNeedsWorkVersion: 4.4

Updated: Somebody had to justify their jobUpdated 7/1/23: Hey everyone - I’m with you with the horrible update that destroyed this great app but I’d like to alert you that I - and you - are wasting our time. We’ve been writing these reviews for months now and the “I’m smarter than you” decision-makers have ignored us. So, my tip to you is to explore your local library’s ebooks, which is what I did when Apple destroyed this app. I’ve spent hundreds of dollars every year on buying books from Apple and now, since the update frustrated me so much, I found I can rent the same books from my library on their e-app for free. Apple doesn’t care about us and our whining about people who needed to justify their jobs destroying this app. Go out to your local library app, start renting your books for free, and wave bye-bye to the big brain who approved this “upgrade” - haha…. Previous review…..You know what I love? A lot of changes to an app that was great just to make changes, and those changes made it clunky and inefficient. Hey iBook C-suite, fire the lower-level manager who dreamed up / approved these latest changes tomorrow and reinstitute the great app you had before. Signed, someone who loves tech advancement and this is NOT it!!!.Garbage847Version: 4.4

Crashes lose my placeI am using Books to read and highlight a PDF textbook. Frequently, when I try to jump to a bookmark, the app will crash. This is bad enough. But when I re-open the app after a crash, it has lost my place and all of my highlights from the previous reading session have disappeared. This is absolutely unacceptable, why would it not sync/save highlights and bookmarks automatically as I read??? An hour of studying has just been lost and I now have to try to remember my highlighted spots, find them, and re-highlight. Apparently I need to practice manually closing out the app every time I highlight. Also, why can I not skip to my highlights? I have to also bookmark each page that I’ve highlighted. Otherwise, I’m flying through every page looking for a highlight. There should be a way to view highlighted pages the way I can view each bookmarked page. Honestly, with these issues, I wouldn’t use Books for my studying if I had any other options. But every other pdf reader is either paid, does endless scrolling instead of page flipping, or isn’t compatible on my somewhat older iPad..SwagglebuttVersion: 5.1

REVERT!!!!The 16.2 update took my favorite book app and destroyed it. Check that, destroyed then set on fire, then uploaded the ashes to pose as a barely functional “update.” The control box is worthless. The bookmarks, worthless. The scrolling content bar, yup, worthless. Oh, and Themes and Settings? Worse than worthless. I used to be able to put my iPad to sleep at night then pick up the next day right on the page, sentence, and word were I left off. Now, you ask? The whole thing reboots to Books Home Screen, and may the fourth be with you if you forgot to bookmark. That’s if the app decides to save that bookmark. If not, it chooses a RANDOM LOCATION in the book! That’s not closing the app or turning the device off either, just hitting the lock button for the night. And, since I read a lot in bed at low light you might think the app would save its brightness or theme settings between sessions. Nope. Every night, every morning, every single time I have to readjust the settings. I could keep on, but I think I made my point. Apple, I couldn’t be more disappointed. So much so that I felt it necessary to leave my very first ever review for any app anywhere. For shame. Fix this or just REVERT!!!.Redsox7jfVersion: 4.4

Removed Pages LeftUpdated iPad today and guess iBooks got another update making it even worse than before. Use to love seeing the page number on the side but they got rid of that in favor of a tap telling you. Annoying but can be dealt with. Now they’ve gotten rid of the how many pages left in a chapter. I don’t understand why you would ever remove that feature. Now I have to click a couple buttons and do mental math to figure how many pages left in a chapter if I want to know that info. Further now I’m forced to see the title of the book I’m reading at the top of the page. It’s annoying cause I read scroll style and used the top of my iPad to help me keep track of where I am and now I can’t cause the title is just in the way in the middle. Idk who is making these decisions and what their reading style is but this is two updates now where my experience has gotten worse not better. Please fix these issues and think of what the actual reading experience of people is before coding updates that makes things worse not better. Another update or two like this and I’ll likely just switch to. Different reading platform that understands readers..SumhereVersion: 4.7

Unintuitive and confusingThis app is really terrible. I downloaded books that happen to be in some sort of conglomeration called “Apple Books Classics”. However, instead of showing each book individually, it shows a pile of books that i have to click on just to see the book that i want to read. It is really confusing that they hide the book in this manner. Oh and unlike other entries in the Libary, there is no way to hide this pile of Apple Classics books. Also, the “Finished” Collection keeps getting entries that i did not finish. And while it provides a way to mark a book as not finished, it doesnt always work. I eventually gave up and hid all of Apple’s Collections and created my own: one for finished books and one for unfinished books. UPDATE: I gaveup on trashbag app Apple Books and downloaded SimpleE instead. it was made by a consortium of public libraries. It has tons of free classics, and if your library is affiliated with it, you can borrow best sellers for free just like IRL at your library. If your library isnt on there, try remotely getting a card at one that does. More intuitive, less frustrating than junkbucket Apple Books. And free books..Vwoopenstein BananaVersion: 4.6

Three taps to bookmark a page. WHY????Update: After my last review, I bought a Kindle and used it for every book. But Kindle didn’t have the last book I wanted to read, so I begrudgingly came back for one book. It’s worse than before! I have to tap a minimum of THREE TIMES to bookmark a page. This is not a great feature when you want to stop quickly to answer the phone or talk to someone. And good luck finding the exact spot to tap! It’s ludicrous! Kindle is not as good as this app used to be, but I’ll use it every time I can until they go back to making this app reader friendly. Older review: First book I’ve read on my phone since the new update and I am so frustrated. I use the scroll feature and I already have 93 accidental bookmarks in 23 pages. I could erase them, but what a waste of time that would be! The joy of reading is being ruined. Please go back to the old version and please test on actual readers before you make changes. I can’t wait to see what else they have ruined. I refuse to update my iPad because that is the only place I can read in peace — until I get my new Kindle for Christmas. This app is dead to me..Wildcat fan85Version: 4.4

Deleted all my books with no way to get them backI’ve used Apple Books for years now and have always loved it. That’s what makes it so disappointing to realize I’ll probably never use this app again. I opened up my app last week to find that every book and ePub I’ve downloaded to my phone was gone. My phone is completely fine and hasn’t been damaged or had anything happen to it recently but because I hadn’t backed up my phone in a while, there is also no way to retrieve them. They weren’t in the app or my Files and upon researching the issue and trying to solve it, I’ve found out that this has happened to so many people. Apparently, just updating your phone can lead to losing all your books and files for some people. The issue on its own would be bad enough, but apparently the problem has been around since at least September 2023 and Apple hasn’t released any information about it, acknowledged it, or come up with any fixes or solutions. It’s absurd. Hundreds of books are now gone and I won’t be able to get them back. So disappointing and infuriating. I’ll most likely be using the Kindle app from now on..Hallieferg13Version: 4.8

It used to be Love but now it’s LoatheI used to really enjoy this app but over the years it seems there are more and more issues occurring with every update. Unfortunately, my biggest issue with this app besides it’s syncing issues is that I can no longer permanently delete books that I don’t want! If I had purchased a book or got one for free through the Apple Books store and I did not enjoy it I, once upon a time, could just deleted it. Now, I only have the option to “hide” the purchase but it is still essentially taking up storage space in my iCloud account and I hate that so much! It is like purchasing a physical book, only getting through chapter 3, deciding that I hate it but never being able to throw it away. Instead, I am required to keep it in my home where it takes up space in which I could be storing books I actually thoroughly enjoyed. Please, for the love of all that is decent in this world, from a dedicated book dragon, I implore you to, in the next update, make it possible to PERMANENTLY delete books again, NOT HIDE them but actually PERMANENTLY DELETE them!!!!.BigSis805Version: 4.2.6

Absolutely and utterly broken in 16.1This app doesn’t work. This app is broken. This app should not be here because the single use it has, *reading books*, is not working. Say it with me again. It. Is. Not. Working. 16.1 broke it, completely, utterly. I’ve never seen such a poor redesign in my life, but, perhaps if it fundamentally worked, I could ignore the piss-poor design, the removed features, the way the pages turning looks like what an alien might dream up if you told them what a book was. I work in tech, I am native to computers, I fix them for a living, and I could not sort out the god awful new UI. But, the core issue here, is it doesn’t work. Imagine buying a car that doesn’t drive. Imagine buying a phone that doesn’t call. Imagine buying an iPad for reading, only for Apple to break their books app. And the only recourse is to leave a review here, because a company with so much money, with billions of dollars, literally the brightest minds in the world, cannot build a functioning version of a technology perfected in the age of the printing press. Incredible. I have no words. My desire to ever buy a product from this company again is below the floor..AB_AppleVersion: 4.7

Fixing something that isn’t broken?HELLO APPLE - what the H with the 16 update? it’s a book app,not rocket science! i can’t read the book I just purchased b/c YOUR APP keeps returning to the start of the chapter I’ve already read. The app just suddenly goes back to the start of this chapter as I’m trying to read. It’s ridiculous. I will be asking for my money back and finding a new app! ZERO Stars Did anyone truly check with users of the apple book app before this upgrade to 16? With this upgrade, I have to tap more times to access any of the features or tools I use most (except now I have a bookmark for almost every page because of the way I scroll with my thumb and somehow trigger a bookmark). I usually use continuous scroll but why take away options for other experiences? why do I have to leave the app to adjust brightness? And now when sampling a book, I can’t read a few pages w/o a persistent banner telling me how much this next book is going to cost. It’s like test driving a car with the sticker price still pasted on the windshield. Disappointing. Again, this app is pathetic - no bug fixes yet? Too many likely..CceebarVersion: 4.4

As a reader who downloads booksI hate this god forsaken app. Why make a reading app which has a download function, but offloads the books automatically? I travel a lot often with no connection (data or otherwise). I turn on airplane mode, turn off books access to cellular AND STILL THE BOOKS OFFLOAD. WHAT IS THE POINT OF THIS APP? WHY IS THERE NO WAY TO TURN OFF THIS ABSOLUTELY STUPID SETTING. WHY DOES A READING APP NOT LET PEOPLE READ THEIR BOOKS. Man I just had to get this off my chest. I have been traveling on trains for 12 hours in the middle of nowhere Norway and my book keeps on leaving my device. I hate this app and don’t know why a developer would make a design without taking their clientele into consideration at all. It uses up all my data and takes up space on my phone. I shouldn’t have to turn off every setting on my phone just to ensure that my precious books delete off my phone. If I could give this app 0 stars I would. If I could throw this app in a ditch I would. IF APPLE ACTUALLY FIXED AN ISSUE THAT CONSUMERS HAVE REPEATEDLY BROUGHT TO THEIR ATTENTION. Like god. I really want to write more about this app but I’m about to lose connection again so….DuniperaisyVersion: 5.1

Oh how the mighty have fallen.The Apple Books app use to be phenomenal. It had everything every other reading app had, but better. It was perfect. A few years ago I discovered I could use it as a way to listen to my books through “text to speech” and it was life changing. After updates, that changed. The feature stopped working, and instead would only read one or two pages and stop. A while later, it improved, but would constantly crash. And that’s where we are still now. There isn’t a day that that this app does not crash. I am constantly given a message saying that there is no book to read, and I’m constantly having to close and reopen the app. This app is virtually unusable. It’s trash. Also, the interface changed and it’s now ugly. You were able to scroll quickly using a level at the bottom, and also change pages very comfortably in a way that made you feel as if it was an actual book. I was never a Kindle app fan but now, that app is the one reigning superior. Which is a shame because upgrades are supposed to elevate the app, not ruin it..WillHerondaleIsHereVersion: 4.4

It used to be a real app…Guys be for real. Who on Earth green lighted this update 😭😭 the UI/UX is absolutely despicable now which is truly surprising coming from Apple. Instead of adding new features and improving existing features (like highlighting and annotation tools), the newest update seems to be trying to emulate the Great Instagram Bleaching of 16. All the character, accessibility, and customization is GONE. It’s just a sterile book viewer with terrible highlighting functionality now. Like come on I cannot even highlight passages in peace 😭 and this was a feature that was bad before. How did it get worse 😭 And the worst part of all is the PAGE TURN ANIMATION…. the sliding thing is NOT doing it. This is the BOOKS APP, not a poorly animated PowerPoint presentation I would have made in the 4th grade. Please bring back the page turning it was literally the only reason anyone used this app 😭 there is so much good that could have been done. Integration with other apps, with a book reviewing platform, maybe even social features and academic tools, but it somehow just got so bad that I can barely use it to read TEXTBOOKS 😭 pls fix 😭😭😭😭😭😭😭.Froggydoggy127Version: 4.4

Feels like Microsoft Took A Dump and Called it BooksThis last update royally screwed up my library. I had 400+ pdfs and epubs in my library which I read on my iPad. Many of them are inexplicably gone, I had to track them down in my downloads folder, and now only 30 of them are left in the app through some sync / iCloud mishap. This means I’d have to go through every single file and “open with” Books to get back to where I was, a complete time sucker I’m not willing to go through. App used to be easy to use and wonderful, now it’s a horrible mess. Takes more steps to get to my highlights and notes?! Isn’t that a Microsoft philosophy? Why do something in one step when you can do it in four steps? syncing is buggy and app crashes constantly. Every book that I’ve already read shows up as NEW and the app can’t even handle loading the cover art. Very very very disappointed. I am constantly extolling the virtues of Apple products to other people, the unified architecture, the ease of use. I’d expect this fustercluck from Microsoft, but not from Apple. This is a dreadful step backward..Kspaz8Version: 4.4

Loved it until iOS 16Not only are there bugs, and not only have they made page turns far less elegant (now it’s like a Droid), but Apple has actually taken away functionality with its latest update. I used to be able to look up the meaning of words instantly using search. Now it brings up multiple useless options making it hard to find the one I want. When I am reading a book with lots of characters, I like that I could plug a name into search and it would show me other places, including page numbers, where that character appeared. I could go directly to those other pages from search. Like many of my friends, I often read three books at once. This was such a wonderful feature because it helped get oriented quickly to the characters in the book again. In fact, when I showed this feature to one of my book clubs, several members converted from other platforms to Apple Books. Now plugging a name into search takes you to the web or Wikipedia, not to pages in the book. Completely useless. You really screwed up this one, Apple..32270Version: 4.4

Frozen in timeBooks is freezing at the opening of a book or trying to select a word or phrase/sentence to look up or highlight. Then I have to hit the home button reopen Books and try again. This went on for a awhile. It’s becoming increasingly worse where after numerous tries the functions seem to work but then while reading and going to the next page it flips forward next chapter or back to beginning of the chapter and then freezes when I try to return. So again I have to press the home button and reopen only to find that the functions that appeared to be working are gone. I read philosophy texts on Books for different classes and group discussions. I can’t have my notes and highlights go missing. Now I have to go back to downloading to acrobat which now seems so easy to use - even the kindle app works better. I will try to connect with the app developer in the meantime because the last few updates noticeably decreased performance of this app that used to work so nicely. audrom1.Audrom3Version: 4.4

A reasonable rant with a touch of optimismGreetings, Disgruntled, albeit, devoted user here. The sad reality about the new books app, after IOS16, is that we are at the mercy of the developers to correct an issue that is surely nestled at the bottom of their to-fix-list, considering all the other “fires” Apple is putting out after the update. As you can probably tell, everyone hates the app right now, or the the very least is putting up with it because 1) they are better human beings than me or 2) have not known what once was. I am not opposed to a lil’ shake up, I will say, because we all like shiny new things but, be weary of your ambitions for the road to H-E-double-hockey-sticks is paved with good intentions after all. Now, A lot of the changes are cool/useful, but the overall experience has been tarnished by the new and improved laggy interface, a broken double-tap book mark feature, and a lifeless page turn animation (RIP skeuomorphic aesthetic). I only complain because I know what the app can be, guys. One star for now but, I waggle a 5-star carrot that I’ll readily give once you right this wrong. Please..Daxas7Version: 4.4

IOS UpdateI’m incredibly disappointed in the most recent update for iBooks. There is no navigation option other than using chapters (which using now requires an extra button inconveniently located in the corner of the screen), searching, using bookmarks, or flipping through pages directly. This makes any navigation to less specific points incredibly difficult. The ‘quicker’ method of exiting the book is actually far worse. Developers forget that having to click twice to exit your book as opposed to having a button always available means a proneness to accidental exits. I may be wrong, but the sensitivity of the page curling appears to have been turned up, and there is no way of controlling it. Someone else described it as like swiping on a dating app, and even with the curl setting, it feels this way. It feels distracting. All of the default font and sizing changes with every update are disruptive. The pages in old books are suddenly completely different. Changing settings changes them in every book (which has always been the case but I even more problematic now due to the inconvenience of the settings) despite the fact that the base settings for different books are different, meaning what works for one does not necessarily work for another. New options are ugly and inaccessible. The reality is, because it’s Apple, we are left with few other options. If you are able I’d encourage you to use other apps for reading..Hope my Opinion HelpsVersion: 4.4

A great app is now a collection of bugsIBooks used to be a great app. Over the period of past 5 years it is rendered unusable. Nobody tests the software, nobody reads the apple forum where users discuss issues. There is no reliable way to sync content between iPhone and Mac. The iCloud Drive feature forces the manually downloaded books to disappear. They offload and download every 15(!) minutes. It’s impossible to read books in a Books app. Every offload/download (of the very book you are reading in the exact moment) cause the freezes. Both Mac and iPhone app are unusable due to this “feature”. Finally, you can not (!) disable iCloud drive without loosing all of your books. I am searching for workarounds to save the books collection I created over years. I just want it to stay on devices after disabling iCloud Drive for Books. But that’s impossible! I am left with a collection of books that are impossible to read and Apple seriously believes that it’s ok to fully delete user files.Mikelmikel784Version: 4.6

A Book is supposed to have pages that turn not scroll….Seriously guys! I am an avid reader. I have purchased A LOT of books from Apple Books. And to change the Book scheme to a scroll? What the cuss? Book have pages, they’re meant to be turned. That was the beauty of an ebook, you still got the same feeling of reading an actual book. Go back to the beginning Apple Books. At least make it an option to turn pages or to scroll. To each their own. I can’t nor do I appreciate/like to scroll my books. I will go to Kindle, borrow my books from the library and continue “reading” my BOOKS as a book should be read. FIX THE PROBLEM so I can come back and read the books I’ve already purchased. So dissatisfied and disappointed in being forced into a new application, glitch. It is not pleasing to the eye for reading purposes. They are Books. Not articles to be read on a website or a magazine. BOOKS are meant to have pages that turn left to right not up and down..Tcap131Version: 4.4

I’m finding another appI loved reading my books on here for years. The representation of page scrolling was incredible. I could keep the font size the same to compare lengths of books. The font size was perfect to have 2 pages on screen and still be able to read in bed without my glasses. It was the best I could’ve imagined. And then you ruined it. If everything else had changed except font sizes and page numbers, I would’ve been fine. But now I cannot compare a new books size to an old one to see how long it will take to read. I cannot read the two page view anymore because the font is so freaking small, and I hate the one page view. It scrolls like a presentation and doesn’t seem the SLIGHTEST like an actual book. Whoever designed this update has never used the app. Everything that helped the app function became terrible. I will now have to find a new app until these idiots realize their mistakes and go back to the old version. So thanks for ruining my favorite reading app and making my life so much more difficult..Kerry_17Version: 4.4

Significant Error Not Corrected!More than 10 years ago a street in my subdivision was closed to exiting traffic due to danger and wrecks from people being careless while entering a very busy road. So now you can only enter via this end of the street. No exiting. A couple of weeks ago I tried out Apple Map, primarily because I prefer to stay away from anything Google. The directions I entered from my home instructed me (with a visual map) to exit from the “enter only” section of the street. I sent a detailed correction via the app, but surprise, surprise, no correction has occurred. The Apple Map continues to direct me over curbing, bushes and several metal sign posts placed to stop cars from exiting. After verifying today that the error is not corrected, I deleted the Apple Map app. There is and always have been constant street changes & improvements in the city and suburbs here due to rapid growth. I cannot take the chance various Apple directions are not updated promptly (or at all), which may put me in danger, so AMF Apple Map. This should serve as a warning to others..Watchguy2Version: 4.7

Loathe the UpdateWho did the background research for the latest update? They obviously don’t have the slightest “avid reader” love of the simple and elegant features the Books app had. No page turning (which was why I got an iPad in the first place and what I miss the most!!!), hideous redesign of the features, and the awful layout of the details tool bar. It crashes constantly and sometimes just starts moving quickly through pages, especially when I’m looking at a sample. Why give beautifully smooth features an update that makes them perform like a cheap, substandard copy? Wake up, Apple!! Not all updates need to redesign everything. Hopefully there is someone with common sense that will read these reviews and do the right thing! Do you guys even gather the important data of how we use the app instead of how much money we spend on it? Terrible decision, Apple. Especially when you step far away from the simplicity that made Books so beloved. Am terribly disappointed..AndasolaVersion: 4.4

Terrible updateI have downloaded a few books from the app and whilst reading them if I happen to fully close the app I lose where I am in the book as it goes back to the title page. The app won’t let me scroll to the page I was on and the content is at 0%, meaning the book is empty. I can usually shut the app down and reopen it again which takes me to the beginning of the book where I can either tap on the chapter I was in (if I happen to take note of where I was up to) or I have to scroll for pages and pages until I can figure out where I am. However, nothing has worked this time. (For the second time 😡) I am unable to open the book I was reading (and almost finished) at all. It is extremely frustrating. This is also the second time I won’t know the ending to a book I was enjoying which really reeks havoc for my OCD! Please fix this terrible update! Also, please add back the name and author of the book at the top when you tap on the screen. Sometimes I forget what I’m reading. And page numbers. Thank you..My lighthouseVersion: 4.4

Horrible UpdateEver since I updated the app to the 16.2, it has been the worst thing I could to the app. This new version constantly loses my position in the book and says that the content cannot properly load every time I go on it which means I have to constantly close the app just to be sent back to my original page. The font sizes constantly change without me doing anything and it changes where I am in the book. To now put bookmarks, it take several steps instead of one and the bar where you could scroll through the book is no longer at the bottom and the new style is very buggy and won’t let me slide all the way to the end. This update is the worst thing Apple has done to iBooks. This new version is not user friendly and constantly irritates me to no end. I also hate how the page does not turn but instead slides now. Please fix this, as an avid book reader this version is horrible and I prefer the old one. I hate how all the configurations are on the bottom corner and it makes it very awkward..Gigirem521Version: 4.4

Vision problems. App no longer goes to same size fontI have vision problems and found that this app was the only one I could comfortably use for extended periods of time. With the new iOS 15 update it now only goes to the same size as a large print book. That lets me read for about 2 minutes. FIX THIS ISSUE PLEASE BACK TO THE PREVIOUS FONT ABILITY..Bifocal princessVersion: 4.2.6

DowngradeThe last update is more like a downgrade. It ruined everything! I’ve switched to Kindle, and even bought their device..Lily_melVersion: 4.4

Bring back the previous version, this is the worst update ever!!!The new version lacks big time! I loved the animation of turning the pages like a real book, see how many pages were left in a chapter, choose the lighting…Please give us the option to revert to the previous version. Yours was one of the best reading apps available but no more, feels like any other regular reader now…😒not happy about this new version at all!.Hope LeslieVersion: 4.4

EmbarrasingWhoever was in charge of the last revision of the book app should be fired. Or at least given a really strong talking to. The amount of changes that appear to have been made just for the sake of change is astounding. Buttons have been moved to what seem like almost random places. Page turning animations have been dumped for some jarring one instead. I can’t see where I am in the book anymore nor scroll using the same bar. Please hire someone who cares about what you produce. Seriously, if you don’t care about your product, why should I?.GeorgeTDSVersion: 4.4

Why on earth did you wreck this app?I am incredibly disappointed with the latest iBooks update. The new iOS update removed the auto dark mode, removed the page turning that mimicked turning a real book page, and you can’t adjust the brightness. I hate that the options are now at the bottom in this teeny tiny little button, and you can no longer see where you are in the book just by glancing at the bottom. Please give people the option to revert to the last version. This is NOT an improvement. You are going backwards. The whole app feels dumbed down. The new interface is not fun to use. Very displeased..JayyleewVersion: 4.4

It’s ruinedThe new update makes one of my previously favourite apps basically unusable. Weird new icons that don’t “hide” while reading are so distracting and the new page flip animation is jarring and makes it hard to focus. So disappointed..Chonic_ImpulseVersion: 4.4

Just a bland appPrevious iOS versions had a fantastic iBooks app that brought a feeling of reading real books in a more portable and easy to use format. From the skeuomorphism that brought realistic page turning animation to the easy to use menu system, the app used to be more complex in order to make the experience simpler and more intuitive for the users. Now, it’s just another bland app available on the App Store that doesn’t really bring anything unique to the table. In fact, it may cause more users to abandon it instead..Georgefamily082Version: 4.4

Why change it?Why did they have to change the perfectly serviceable UI and page turning animation??? The screen gets a little brighter when swiping and the sliding is so ugly. Ugh, the purpose of an e-book app is to immerse your user, not make them feel like they’re reviewing legal documents on their phone. It is perhaps more ironic that the page turning animation would sell the idea that even if someone were looking at said documents they would be more engaged. This minimalist approach by compressing UI options and removing the perfectly serviceable page turning animation has ruined this app’s immersion. For the meanwhile, I’ll be using a friendlier application to view e-books. This ‘update’ feels like working a job instead of reading a book..June DMVersion: 4.4

New iOSI wouldn’t have updated to the new iOS if I’d known it would do this to Apple Books. Put the page flip back on!.MelissalynneVersion: 4.4

BugsSince 15.1 update apple books app doesn't work right. Titles change, have to wait until my books have to reload which takes forever. Lose the reading now book. update 15.1 sucks big time..T.pettiferVersion: 4.2.6

Please fix the appI’ve been using the books app for a couple years now but recently, over the past couple weeks, the app has been incredibly glitchy. My books don’t want to load properly and the app will shut itself down every time I use it. It has become extremely unreliable and trying to get work done, needing a book for an assignment, has become practically impossible. The worst part is the fact that I don’t have any replacement apps for if this one shuts down and stops working..War_in_timeVersion: 4.2.6

Stop deleting my books 😑Why does this app keep deleting my books? I have tons of free space on my phone and my book will sometimes get deleted while I'm still reading it. Total garbage. So many complaints in Apple's forums and no response..E34337Version: 4.7

Keeps losing downloaded contentBooks get deleted from local storage and need to be redownloaded multiple times a day, even though there is plenty of free disk space. Makes it unusable on a trip..Ian_Version: 4.7

Buggy and getting buggierAutomatically offloads the book you’re currently reading if your storage is anywhere in the vaguest ballpark of approaching fullness so you have to constantly redownload it, even when it’s stored separately as a file on your phone. Caused me to panic just before getting on a weeklong cruise where I wouldn’t have wifi or cell service. Inexcusable design choice, takes a decent but slightly unstable app from 4 stars to 1. 500kb is not going to make a difference when there’s still 5gb free.Gubby McGoobersonVersion: 4.7

Awful updateYou’d think them seeing how many 1-star reviews they got since the last update, they would issue another update to fix the changes. Clearly they don’t care about this app or what people think of it. Turned a great app into a laughingstock of the AppStore. It’s a shame. I looked forward to buying a book, now I dread it..NickName161190Version: 4.7

Books dont open on mobile dataI am not able to open books when using my mobile data. It only works on wifi which is very annoying. I tried on 4 different devices and same issue everywhere or its the app which is the culprit. If I cant read the books while using data then this app is useless!!.SujitodVersion: 4.7

App update still sucksIt’s clear nobody really cares about this app because the basic functions that were wiped out by the new (horrible) update have yet to be fixed. You can’t jump to a specific pages, scrolling is not smooth, if the table of contents is incorrect it cannot read how many actual pages there are, cannot change margins or spacing and frankly the only thing the update did was remove the parts that made this app unique and add a shoddier smaller menu..Rotting ApplesVersion: 4.7

Can’t report bug…I came here to report a bug in the app, but it just told me “this page doesn’t exist”. The app is okay when it works, but it keeps changing “theme” and changing font size randomly. Very annoying..TidpaoVersion: 4.6

Keep skipping two/three pageEvery slide make the app skipping page to two/tree page. App deleted and never again..Monavis2011Version: 4.4

Full of bugs since updateHorrible now, so many problems with loading books and pages jumping around, never had these problems before update.LexigraphyVersion: 4.4

Latest version worsens usability.Why does the latest update introduce so many changes that break functionality that didn’t need to be fixed in the first place? Yes, I want to be able to see how many pages are left in a chapter. No, I don’t want all controls to be hidden behind a single icon. No, I don’t want a huge banner at the top while I’m reading a book sample. Dear product managers: stop “improving” things that didn’t need to be improved in the first place..RyanVan45Version: 4.4

The new update is terribleHonestly the new update is terrible. I used this app for over a year previously with no problems and quite liked it but the new update has made it unusable and difficult to navigate around. I was forced to try kindle and also disliked that but it is easier to use than this app. The update was obviously created by someone that doesn’t read as it takes several steps to open the tab to bookmark a page or view bookmarks and it is hard to see your progress now or move between books. A key feature for e readers is the ability to easily highlight, bookmark and navigate through multiple books, papers and or chapters, and with this update the app is pointless. ALSO with the update the app crashes sometimes and can’t remember the order of books even when you select custom view so have to open like 3 different tabs to search for a book and then it doesn’t even take you to your own library… it’s actually so dumb..TwrribleqqVersion: 4.4

So badThe upgrade has completely ruined this app!!! The page number is so large at the bottom it is distracting and there is no way to adjust it. Very very disappointed so have to go to a different app..123BookieVersion: 4.4

Aucun accès a la liste des signetsDepuis une dernière mise à jour, le format a changé. On n'a plus accès aux signets antérieurs. C'est aussi plus compliqué de faire des changements dans les paramètres alors que c'était si aisé auparavant..McnabbgVersion: 4.4

App was better 10 years agoI’ve been using this app for more than 10 years and it truly feels like it is only getting worse. Why remove the chapter progress and the page turning animations? If I wanted a basic reading experience, I would stick to Google books, which I might soon do. The slide show effect when turning pages is simply disorienting..Amée ♫Version: 4.4

Why changeI’m a frequent user of iBooks and found it simple and good. The recent update in 2023 changes it for the worse and for no reason I can see other than some developer justifying their job. I find this incredibly frustrating when something works and then it’s changed only to be worse than it was. Please stop this for this app and all the other updates that are constantly being updated..Jimo368Version: 4.4

Visual changes are inefficient and genericThe new update removes the ability to see how many pages left in the chapter. Coupled with the removal of the visual animation of a flipping page, reading with this app feels like viewing a pdf. It was at least somewhat perfect before..Irak420Version: 4.4

IOS 16 ruined itApple Books after the new iOS update is an absolute disaster. I can’t express my disdain for the new UI enough. It’s pretty much unusable now; am probably going to switch to Kindle..Funkey0808Version: 4.4

WHAT’S UP WITH THE NEW ANIMATION?The flip pages animation is awful. Bring back the old one please.EmrahcudVersion: 4.4

New update is really a major step backI read a ton on this app, and it was great in the past. With the new update… what made the app good feels like it’s all gone. I really loved the natural feed of the old style turning pages and the corporate feel of the sliding pages makes me feel like I’m at work. Also new: a confusing settings system which doesn’t match any other reader heuristic I know of. The top X isn’t needed. Like we don’t switch books that often to warrant this but I do change light-dark mode if I’m reading at night or in the day. Feels like very strange & unnecessary update by someone who isn’t a reader. I’ll miss my goals / streaks but those were nice to have and the page animation is a must have. I’ve moved to google play books..WalkingproVersion: 4.4

Bring back the old skeuomorphic design!Hate the new “next page” animation. Specifically, I want to see the page actually “flip” like paper when flipping through pages. Without this animation, I feel like vomiting whenever I read an ebook on this app. Gross 🤮 Also, switching to Google Play Books for now because they have this animation..AlbscuiVersion: 4.4

The new page-turning animation sucksWhy on earth would they change the perfectly good page-turning animation, to an animation that resembles switching out flashcards?? it’s terrible and ruins the reading experience. i hate it so much. i BEG of you to change it back. or at least make it so that i can switch between the two options..Nocolipoo is VoltageVersion: 4.4

Horrible updateI always loved iBooks and was choosing it over other book reading apps, but with iOS 16 update it became unusable and complicated. Page-turning animation made iBook special for me and it’s gone now. So sad now and looking for alternatives as I have no pleasure reading book with this app anymore..Tetiana ShVersion: 4.4

UpdateSince the latest update i just hate this app. why remove so many features. i hope you are reading the latest reviews and see this update is NOT a fan favourite..DjdaigleVersion: 4.4

Bugs galoreYou’d think a company like Apple would have higher standards for its own software. It’s pathetic how many bugs exist in some of its most popular apps. It makes me sad to be an Apple customer. I don’t want full justification. I’m glad they added more options to configure the text spacing, line height, etc. but now all text is fully justified despite disabling the Full Justification setting. Annoying to say the least. It’s text, it shouldn’t be difficult. Especially with half a trillion dollars in the bank..MatthewmurphyVersion: 4.4

Can’t swipe through the text.Before the update if I wanted to find a specific spot in the story and I half remembered the events I could scroll through the whole doc looking for keg phrases or scenes. Now I have to individually flip each page or only go to chapters. Not as functional and very slow. Even in physical books I could open to a random page and look at it..MsfunnylissVersion: 4.4

DissatisfiedApple Books had a long way to go to be a decent app. There are so many easy features that need to be added. Like a history of when the book was read or added to the library. A book summary description is essential. All you have to do is check out Ann library book app to see all the very basic features that are sadly lacking. The recent changes are Not an improvement. Please put the bookmark back as a single click feature. You added complicated steps that are frustrating and not helpful.Judy daveVersion: 4.4

New update sucksThe new update makes it look so ugly and I hate it PLEAAASE revert it to the way it was before bc I can’t stand this.Abysmalartist.exeVersion: 4.4

MarginsThis app will get a glowing review once I can adjust the margins. I don't understand why this basic feature is not included as an option. There is no need for a book that is 200 pages on a competitors' app to be over 800 on Books..BONTALSVersion: 4.4

What happened??I’ve been using iBooks for years, preferring it to Kindle. A big reason was the page turning animation and the rich sepia tone provided as options. Sounds like silly reasons, but it worked for me. I’m an avid reader. Now it’s no better than any of the other soulless reader apps out there with the release of iOS 16. Do the developers not get feedback from the users? I’d say not, or they would not have messed with the best part of the app. I’m finding myself reading less than before. Very disappointing. I’ve also lost the ability to switch between an iPad and an iphone, it just doesn’t seem to register the page. And yes I’ve set it up in the cloud etc etc, following Apples forum suggestions..Joker2111Version: 4.4

THE UPDATEWHY WOULD YOU DO THIS. The page swipe feature is so out of place. This is not a social media app that requires a modernized UX/UI design. Why am I swiping through pages like I am on tinder. The way it was before was a better reading experience because for one, it was a smoother flip to the next page, and two, it was more reminiscent of reading a physical book. Now I have to go find another app to read on because reading on this app is just too stale and ugly..RandomAnon36544701Version: 4.4

IOS/iPadOS 16 ruined this app for meThe new page turning animation is horrendous and the progress bar at the bottom which I really liked is gone. After years of using the native books app, I’m going to switch to other options..Darpan549Version: 4.4

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