Sibley Birds 2nd Edition Customer Service

Sibley Birds 2nd Edition Positive Reviews

Great birder appI love David Sibley’s books, and this app is perfect for making that work easily accessible. I don’t carry a Sibley guide with me everywhere, but I always have my phone. The app also has nice features like filtering by state and month, as well as bird song recordings. I honestly open this app every day just to browse through bird illustrations. I love it..Magriel loverVersion: 1.2

Browse or search by family functionSibley’s drawing is always the best. That’s what makes this app unbeatable among all birding apps. Compare feature is also very useful. One suggestion is, with all those smart search criteria, please add a basic browse or quick search by family option. For example, I want to compare Ovenbird and Northern Waterthrush calls. Currently there is no quick search criteria that can bring them up together. But they are close relatives in Wood Warblers family. I have to scroll down the whole list and see through many unrelated species (the little dots on the right did help scrolling faster but they too small and not precise enough). So please provide a way to get to a bird family quickly and allow us comparing similar species easier. Thanks..Dyfoydigxxlbxogaits3589Version: 1.1.1

Mixed reviewsThis app is great for people who really know their birds but need to differentiate between similar species or keep track of what they’ve seen and where. I don’t know how beginner could use it, but that’s ok. The biggest issue is that the species aren’t cross referenced. A pintail doesn’t come up as a duck, nor does a teal. And a yellowthroat doesn’t come up as an option for warblers. Yellowlegs doesn’t come up as a shorebird or sandpiper. Kestrel and merlins are another example. They need broader categories. Again, great for good birders , but not if you’re struggling to figure out what you’re seeing for the first time in a new place..SFbirderVersion: 1.3.1

Show me birds not the book coverWhen I buy a book I like to open it so I can read the contents. Unfortunately, the app thinks I should enjoy looking at Sibley’s book cover while the birds are caged in a narrow column beside it. As an owner of v1.0, with all its inadequacies, when are the developers going to unleash this app from their preconceived ideas about making it “different”?.RioNapoVersion: 1.2

Search filter needs improvementFiltering for only common birds is useless. Filtering for common to scarce yields too many. How about adding the simple option of common+uncommon? That would be by far the most useful option. Also, for heavens sake, why can't the app look up the current location and date instead of requiring entry of that info every time? The Sibley data is great. The app development is lacking..DolydVersion: 1.2

Nice app, good for quick birdingIt’s nice to be able to have a book in your pocket, and the ability to keep track of a life list while you’re out birding. The ability to narrow down results based on location and time of year is a really nice touch!.ChibiUchihs723Version: 1.2

Best Bird ID appI’m biased as I’ve always favored Sibley’s bird ID books, but this app is easy to use and has so many little tips on how to distinguish similar birds. The other excellent feature is a comparison mode to see the details of similar birds..Pptwr23Version: 1.3.1

IPad problematicI love this app, and Sibley’s guides. I wish they would fix the iPad version to allow searching and browsing with the whole screen instead of just from the side bar. Super annoying. I’ve got this big old screen so I can see things bigger and I’m relegated to a tiny side-bar fraction of that to search and browse the guide..Spitty CentVersion: 1.3.1

AmazingThis seems perfect so far. have always liked the Sibley book, and parts of the online app. What I was missing most was the compare feature, and hooray here it is. Thanks..Jnw185Version: 1.2

Best app for good birdersWas cautious after reading reviews but this is now my go to app. Especially for comparisons. Also shows sexes, morphs, immature and other variations in plumage better than other apps. Love this app!.Bear NakedVersion: 1.2

App userThe only complaint is that it does with iPhone updates. Sometimes impossible to access songs as they are on top of each other. not keep up.VdranVersion: 1.3.1

Useful, comprehensive, flexible and great on a smartphoneAnd I like the clear paintings. Comparison tool is great, so is setting the month and state to avoid confusions arising from too many options. Try it. It is my go to bird app.BaronyxVersion: 1.3.1

Absolutely fantasticThis is an outstanding app. The book, the Sibley guide to birds, is perhaps the best guide to North American birds. The app is even better than the book: easier to read, bigger maps, species comparisons, quick search. My favorite app for birds by a long measure..LucahimselfVersion: 1.2

Great app for trying to distinguish between similar birdsThis might not be the best app for a complete novice, but once you know enough to realize what two birds you want to compare, the app is fabulous..LindaSxyzVersion: 1.4

Sound with the update!Excellent app. If the new update caused your sounds to quit working check if the button to silence your phone is on….DBS315Version: 1.3

Good app, dumb new change to soundI thought the app was broken after update, but found that now if you have your phone on “silent” the app won’t produce sound. This is asinine, no other apps have this issue, because “silence” is to mute notifications and ringing..ImpetuousPlatapusVersion: 1.3

Every North American Birder Needs This AppQuintessential field guide for North America. Easy to navigate. Superior app to Merlin and Audubon. I am a field biologist and this is my go-to for referencing any and all species I come across in California..Te del JimVersion: 1.3.1

Daily useA great aid to my day to day birdwatching life. Easy to use..SinpatoVersion: 1.3.1

Great App But The Scrolling is Slow & JerkyI love the app and Sibley guides are the best. I find the scrolling to be kind of jerky and slow. Can the developers find this? It should be more smooth. I have an iPhone XS MAX..ScottyW405Version: 1.1.2

Two years later we got new updateFinally hoping for more :).Gian9456Version: 1.3

Update broke sound clipsFirst update in two years completely broke sound clips in the species profiles. Awesome..Oxidized GuacamoleVersion: 1.3

Extremely usefulReplaces a paper field guide.Datbrigandage1275Version: 1.4

WowSo unbelievably useful to have excellent bird id at my fingertips!! Thanks Sibley..Ghb59Version: 1.3.1

Sibley BirdsLove all the various info available.MtDesertVersion: 1.4

Completely worth the upgradeComplaints about having to pay for new 2nd Ed material are completely misplaced. Benefitting from the intellectual work that went into this edition both by the author and programmers means paying for the service. I wasn’t sure about the frequency flags (red, green, yellow) but they are immensely helpful in new locations. Helped me quickly ID to species several times on a recent trip to California, with its 751 spp. Color issues are completely resolved. This guide is an immense achievement, made even more useful in the field by the new search functionality. There’s a tremendous amount of information at your fingertips here. If you don’t want to pay for it, don’t. But it’s worth many times this price..Ajh111Version: 1.0.2

Disappointing but . . .First off, congrats David on finally getting the developers to update your app. As a walk leader, this is my number one tool for showing people what they are looking at and listening to. I can’t remember how many times people say’Wow’ when I open the app and use it to help the process of bird ID. I’m happy to see that the app and your guide are going to continue. Unfortunately, someone dropped the ball and the developers don’t get the importance of the issues. If you are going to publish a reference guide, inaccurate data are NOT MINOR LAUNCH ERRORS! I’m encouraged by the developer’s promise of an update to correct the situation but will remain skeptical until I see the changes. As it stands now, the 2nd edition app is untrustworthy and unusable. To all who are grousing about paying for the update - get real. Do you think all these people did this for free? Are you working for free?.PhbrownVersion: 1.0

Worth the UpgradeI wasn’t happy having to pay for the upgrade but now that I have it I am happy to invest in the up keep of this well written program. A better designed interface makes it easier to find the bird you just saw. My only complaint is on the Smart Search. It’s much better but it’s still not so smart. More detailed filters would be a big improvement. Example: Your only options are visiting a feeder, swimming and flying. How about wading birds or birds sitting in a field..BrokenHeart211Version: 1.0.2

Great, but needs some adjustmentsThe new app is leaps and bounds better than the old app. Range maps are improved, new species are added, the similar species feature is terrific. The use of the overly dark “first printing” colors from the second edition book is puzzling when the second printing rectified this. Some of the range maps seem to have been mixed up in the translation to the app (see Key West Quail Dove, which at present shows the species occurring only in California) and the app seems to crash pretty frequently on my IPhone 7 Plus. I very much hope that the developer can correct these bugs. This is still by far the best mobile guide to North American birds even with these issues, though..BiftecVersion: 1.0

New interface and extra species are an improvementThe v1 interface seemed antiquated compared to more modern applications so v2 has some much needed improvements. The seasonal frequency for your state is a nice touch if it is accurate. The extra species and up to date sequence are great but it would be nice if the choice to see/hide rarities was sticky and didn’t get forgotten each you go into the main menu. I can hide them with smart search and I’m trying to decide if that will allow me to hide them more permanently. The concerns raised about the illustration colors are a huge issue. After all of the complaints about the first printing of the second edition I’m stunned to see the app appears to have replicated it. I’m guessing things were too far in development and a hopefully free fix will come eventually? The map problems also seem fixable. I’m guessing there will be lots of bad reviews in the meantime. This is a great app that allows you to have a guide always at hand and I’m hoping the developers fix some of the issues soon so I can give it the 5 stars it should earn..Kb7689212Version: 1.0.1

Colors still offI was excited to finally have an updated Sibley app, especially with updated range maps. I guess these colors might match the 2nd edition of the book, but they aren’t as accurate as the 1st edition of the app. Too dark. I find myself just using the old version. :( also I can’t seem to make the birds side by side when I use the compare feature, just stacked. My phone’s portrait lock is off—and it does still work on the old version. I emailed the app developers about that so maybe it will be resolved. But I’m disappointed the colors aren’t true to life. Check out Chipping Sparrow or Bewick’s Wren—in both these (and others), they’re too dark—old app version is much more accurate..Holly_R83Version: 1.0.2

Still the bestI loved the v1 app. I think Sibley is the best guide for NA because of the great art. When the second edition came out, I thought it was great but way too big. Now I can have it on my phone and tablet with zero weight. New features are small improvements, but having all the information of the newest Sibley in such a compact form is amazing. Worth every penny to a serious birder. One of the best features is to restrict it to your state so it’s easy to browse just the birds in your area. I prefer the app to the book..Avocet32Version: 1.0

Best NA Field Guide gets an upgradeThe 2nd Edition Sibley is the gold standard for North American field guides. This app is amazing, featuring Sibley’s gorgeous artwork, new range maps, bird calls and songs, and a detailed written description. The first version of this app had a few issues, but the new update has fixed them up. This app isn’t cheap, but it’s totally worth it for the serious bird lover..Chiral guyVersion: 1.0.1

Best content, slow app, poor searchAt the end of the day, the Sibley bird ID info and pictures are better than any alternative. Having it in your pocket is invaluable. That said, the app is inexplicably slow. Scrolling should be far more responsive. My phone (XS max) is faster than most computers a few years old but can’t scroll through some names and tiny pics without halting? Please fix this. The search function is also far less useful than iBird Pro. When you have no idea what a bird is, start with iBird. Then confirm with Sibley..JosephJFKVersion: 1.1

Wrong.It is wrong to charge existing customers $10 for this “upgrade” when we have been users of this app for a long time now. Not to mention purchasing the hard copies as well. Do not delete your earlier app! This new version has too many issues that need to be addressed which I’m sure they will get to but it isn’t ready for prime time yet. Colors are off again as well as the range maps. And no eBird integration? Really? And no way to port my data and notes over from the earlier app? *Updating my review to thank the developer for the quick update to correct some of the issues that were brought up. And I’m assuming we will be seeing more incremental updates as we go along. Just a suggestion, how about making some Sibley stickers for iMessage? Sibley’s artwork is terrific and it’d be fun to be able to use some of them in your messages..Joe_58Version: 1.0.1

I like the changesCan I ask for a note taking area that displays on the written description page for each specie. I like to write field marks I notice, or ID hints in my book. My book was recently stolen along with 10 years of my notes so I would like to have this in my app vs in a book that can be lost. The “my list” function is useless to me with ebird and, honestly in the wrong area as it does not show on the page of the bird itself..AngbranchVersion: 1.0.2

Update fixed issues.Looks like the update fixed the color issue and range map issues. Great and comprehensive guide to North American birds. More species added, more plumages depicted than other guides. Compare feature can really help both beginners and others work out a correct ID.Goshawk62Version: 1.0.1

I love the new comparisons formatHowever it doesn’t always work. This should be fixed if possible. When you tap on the similar species tool and tap another bird to compare 3/5 times, I end up with the same bird in both columns. This is frustrating. When it works, however, it’s great. Please fix soon. Looking forward to using it more..Tzingt19Version: 1.0

California ThrasherThe app is good and works well. Better than the old app. When I was looking through the app I saw that the last song for California thrasher was actually California Towhee. Just a small fix. Still a great app. I was happy to see the yellow footed gull range map fixed..WowoeirkfkrimfkrifkkfVersion: 1.0.2

ExcellentHappy to see species updates. Banding codes are extremely useful and just work when typed in..GailonVersion: 1.0

Illustrations are significantly darkerThe illustrations in the new app are significantly darker than in the old app, making many colors inaccurate. I hope this will be fixed in an update soon? Otherwise I’m excited to finally get an updated version of my favorite iPhone bird app!.Mikael BehrensVersion: 1.0

SuggestionBonjour, Ce guide numérique est très bien fait. Facile à utiliser et très convivial. Pour moi c’est un guide parfait sur le terrain. Mais c'est pour quand la version française de ce très bon guide?.24audubondrVersion: 1.3.1

Really happy to support SibleyVery pleased with this version. Love this app. Super appreciative there is no subscription model. Thanks again. Grateful for the opportunity to upgrade to this current version..Night reviewVersion: 1.2

Génial mais….Évidemment c’est super pratique comme application, aussi bien pour les photos, que les chants les cartes, MAIS QUAND JE SÉLECTIONNE LANGUE: Français je m’attends à ce que tout les mots soient traduits, aussi bien le descriptif, que les sexes âges et caractéristiques des images et pas seulement le nom français et pas la classe ou la famille. DU FAIT QUE L’ON EST OBLIGÉ DE PAYER JE M’ATTENDAIS À UNE QUALITÉ SUPÉRIEURE pour le français, déçu..BaldeagleQuebecoisVersion: 1.2

Great app for birdersI use this app to help me identify birds when my spouse is otherwise not available..IncredimikeVersion: 1.2

Should have been an updateI’m really unhappy that my Sibley app just stopped working, no update to the new iOS was offered, and I had to buy the 2nd edition at full price. The new app is very nice, but I would rather just have had an update on my existing app..Grizzly GrrrlVersion: 1.2

UpdatesI really like this app and find it very useful in the field. However, the updates come fast and furious in the middle of birding season for us in northern latitudes, and I need wifi to do this. Many times I’ve headed off for several days only to find the app will not work until I update, so its of no use to me. Please plan your updates so they are meaningful and less often..CdtravellerVersion: 1.2

When do you plan to update Hawaiian species, please?I do like being able to see similar species, compare them and the flight underwings and upper details. The colours are a bit dull. Can you enhance them with current colour apps or effects? Can you add more western pacific bird calls, sounds? I live north of Seattle. I like the hummingbird app. It’s missing Allen’s? Could you adjust the tail notch detail in the Rufous? It’s not that clear, magnify it? I’ve seen photos that made it perfectly clear, same size. I would also like Mexico included. Thanks.RedflankedbluetailVersion: 1.2

Excellent guidesNom des espèces en français, guide complet (cartes, chants, descriptions...), achats qui en vaut la peine!.FabienLamourVersion: 1.1.2

Come on! La traduction française laisse encore à désirer!Comme le titre de on avis le mentionne: Ils n'ont pas corrigé la liste alphabetique avec la v2. Encore une fois, si vous choisissez la liste alphabétique, vous vous retrouvez avec un tri pas rapport... par exemple, si je cherche pour la bécasse d'amérique, je ne m'attendais pas à ce qu'elle arrive à la FIN de la liste sous la catégorie "Woodcock"... Sinon, en gros, oui j'ame mieux cette appli que celle de iBird Pro, l'interface est plus moderne et plus conviviale. Ne serait-ce que pour l'aspect traduction, j'aurais donné une note de 4.5/5, mais je dois baisser les attentes et ça justifie le 3/5....CurculionVersion: 1.1.2

Sibley V2Finally !!! After many complaints, they ended up solving the problem related to the selection of locations and status...So , l give you back your 5 stars of appreciation. Thank you ! Peter.Peter LaneVersion: 1.1.2

A true referenceThis second edition is an improvement of the excellent first edition. There are more drawings and details among other things. This app was clearly designed with care..FrancosaxonVersion: 1.0.1

Colour coding needs tweaking...Was hoping last update would address the colour-coding, as the frequency letters “R” and “V” are the same shade of red. Otherwise, love the ability to directly compare two species, illustrations are quite large and well done digitally, they look like the illustrations found in Sibley’s bird guides..Jet89Version: 1.0.2

Needs Mexico on mapsThis is an extremely well designed app. Lots of information in a compact format. The compare feature works well. I wish the maps included Mexico as it is part of North America..AGeneralistVersion: 1.0.2

Mise à jour des taxons / Update for french namesBonjour, j'adore l'application! Par contre, quelques noms français ne sont pas à jour. Je pense par exemple au Busard des marais (Circus hudsonius, anciennement Busard Saint-Martin) ou à la Pie-grièche boréale (anciennement Pie-grièche grise). Je sais que l'application est nouvellement lancée, mais il serait vraiment génial, dans une prochaine mise à jour, de corriger tous les noms qui ont changés. Merci! Jordan ---------------- Hi, I absolutely love the app! However, some names in french are not up to date. I think for exemple of the «Busard des marais» (Circus hudsonius, formerly «Busard Saint-Martin») or the «Pie-grièche boréale (Lanius borealis, formerly «Pie-grièche grise»). I understand that the app was launched recently, but it would be very awesome if, in a future update, all names could be changed to be up to date. Thank you! Jordan.Jrichard_31Version: 1.0

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Sibley Birds 2nd Edition Negative Reviews

What happened to the sound?Please fix the sound on this app. It no longer plays bird songs, when your phone is in silent mode. So in order to use it, I have to switch my phone out of silent mode, and I also have to listen to all sorts of other sounds on my phone like text messages coming in or the sound of the phone ringing while I am out in the field. Very annoying. Please reverted back to the old way where you can play sounds through this app while your phone is in silent mode..El Barto9Version: 1.3

Crashes when scrollingThe latest version crashes when scrolling anywhere in the smart search area. Would like to report directly as a bug report, but do not want to use email. Hopefully an update can be pushed out soon. This bug makes the app no use for birds you don’t already have a pretty good idea what they are..NeelyakVersion: 1.3.1

DisappointedComprehensive, BUT can’t print information for personal journal when identifying a bird. No response from Sibley or app developer when inquiring about inability to pry. Wouldn’t have purchased this if I had known..Art Studio 42Version: 1.2

Why can’t I download this app to my telephone?I cannot download this app to my telephone since it was updated. I previously had two copies of the older versions. Help me, please..ClucygoVersion: 1.3.2

Not the Field guide for serious birdersAudubon app has much more informed descriptions and has several variations of songs, along with diet, nesting habits and egg color, as well as conservation status..MacrotiousVersion: 1.3.2

Bad UpdateThe most recent update broke all audio functionality, please fix ASAP..Tomf219Version: 1.3

Bird calls stopped workingThe apps bird sounds quit working recently..Ohio paddlerVersion: 1.3

Glitzy, careless, all but uselessWhatever you do don't delete your old Sibley Birds app! A few reasons why you'll use it instead of this ill-considered revision: 1. Range maps now made useless by omission of key (explanations) to colors (denoting year round, breeding, etc.) in range maps anywhere I can find, much less with each map as is customary. 2. No practicable way to import one's painfully noted species list & information from earlier edition. Vertically split screen is a real pain in the neck as far as I'm concerned. Just adds more complication to finding a species. Mysterious color blocks with equally mysterious letters obscure species names in split screen-- and I can't find a key to whatever information these may have been intended to convey anywhere. Again. Most menu list items lead to long winded expositions not well suited to a phone app field guide -- but just try and find a picture showing common body parts (front, primary feathers, etc)! In the unlikely event that one would consider another item by this app designer / publisher, THAT information is very easy to find -- right from the menu..Ant RhondaVersion: 1.0

DisappointingI was hoping for much more of an update to the user interface. It’s almost an identical experience to the old app, which has been somewhat dated for years now. Well, this new “Version 2” is nearly identical in form and function. On top of this, scrolling through the list isn’t smooth - this stuttering appeared on the old app and I just assumed it would have been fixed. Laggy scrolling on 2018 iPad Pro and iPhone Xs is a big disappointment. Glad to see updated taxonomy but this should have been a free update..MicrorasboraVersion: 1.0

Huge mistake...5e first printing of Sibley’s 2nd edition was infamous for having severe color issues. E.g. the red colors were waaay off — much too dark. (See plate of Scarlet Tanager) This was eventually rectified and a lot of us got free replacements once this was corrected. Well, guess what, they digitized the WRONG printing for this app! So the color issues have returned!!!! This MUST be fixed!!!.TheWoodbagerVersion: 1.0

Needs improvementFirst off, Id like to say Im very displeased that the first edition I payed for no longer is available, and I had to pay full price to upgrade to the second edition. Still some good features and easy to use. Comparison is still a lovely feature, and being able to switch between a list or thumbnails is nice. I like that you can enlarge the art and take closer looks. I like that you can search by banders codes as well. The ‘my list’ section is nice, I havnt played around too much with it yet though. Im not sure why, but when setting your location for specific birds in your area (mine is Ontario Canada) I still am seeing birds from far south and west like black-capped vireo and mexican violetear... birds that have never been recorded in Ontario. It makes me wonder if its not showing species that should be listed for the area Ive selected. Thats a pretty big issue in my opinion. Smart search doesn't work well, I entered in field markings for american woodcock and it couldn't tell me what I saw, even when I selected month of may, sandpiper like, long bill and small/medium with diving flight pattern. I had to removed flight pattern and list it under all waterbirds. Which I could have just scrolled to in the actual guide and not wasted time with the so called smart search. The interface for the app is ok, the symbols of the left are not explained and Im assuming they mean to tell me if the bird is common in my area or not. Not really that important to have popping out more that the birds do on the list... when I switch to thumbnail mode I cant use comparisons but the option pops up as if I can. Glitch? Is this still a beta version? Just makes the app heavy with a useless feature. Overall I think it needs improvement. Im disappointed with this version, but I know it can be better. I used to recommend this app but now Im not sure. Theres still things I like a lot about it, like comparing songs/calls. And sibleys work is still great and points out key details, one of the reasons I like it more than photos (although his owls in this edition are a bit questionable, particularly the western burrowing owl) its still a great guide and easy to use. But I feel like it doesnt have to be the bare min. I hope you see my review and look into the location problem at least, it was one of the reasons I loved the last edition so much..Papa Emeritus IIIVersion: 1.2

Good while it lastedI just deleted this app from my phone after 13 years of patronage. I’m unable to comprehend why this company cares less about the long term users that built their customer base, while placing profit above all else. I sent them several messages to this effect, and never received a single reply. I think I know where their loyalties lie. So long, iBird: fortunately there are many excellent alternatives out there. PK.XAB XCOVersion: 1.3.3

Overpriced and glitchyThe app has some issues. If you change the view to larger icons and then use a search term when you click on a bird, the app crashes, consistently. I enjoy the app but the crashing is annoying and there hasn’t been a patch to fix it. At $20-$30, the app should really be able to work normally without crashing..MineNotYours!!!Version: 1.1

Use old app!Colours on this app are not accurate. Too dark. There was just an update to fix colour issues. Well, there are still issues. Check out, for example, juvenile GoshHawk. Just too dark and intensive. Compare with the more accurate colour of the old app. So. Stick with the old app for now..Buff breastedVersion: 1.0.1

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