Google Translate Customer Service

Google Translate Positive Reviews

Translates well for the most part, but some issues.I’m not going to give a detailed review. The translator works pretty well for the languages I use. But some things it resolutely does not want to learn to improve and I’m not sure why. But I can’t go into that. I just want to ask about the continual problem with “Can’t add to history. Try again later.” Everything works fine with a new installation of the app, for a few weeks. Then these error messages start coming in with every translation. It’s super annoying because it’s a pop up that keeps you from doing what you thought you were doing, like copying the translation. So you go back into WhatsApp, say, to paste in the translated response, and instead you’re pasting in something you had previously copied, because your attempted copy didn’t take, because it was too busy telling you that it couldn’t add to your history for some unknown reason. It’s all so exhausting to describe, let alone to use. Just fix it, guys. All these things that just don’t work right are sapping our life blood away. Time waits for no one. Please fix..K9gardnerVersion: 6.50.1

Love app and deleted from all devicesOn my iPhone I was Translating a conversation with friends while at an outside restaurant. . In the middle of my conversation, a hacker sent me a message to the translate screen with specific names of people I know. My friends at the restaurant did not know the names of the people referenced in the message in the google translate screen. It was no friendly prank. I use a VPN and I use no social media. I was using a cellular card and not public Wi-Fi. How does google translate allow a third party into their application? It is a dangerous flaw in the software. The message attempted to have me google a combination of words that would have likely lead me to a site loaded with viruses in an attempt to steal passwords, but I deleted the app from my iPhone and did not do as the malicious message suggested. I would have sent this directly to google translate programmers, but I gave up on contacting them directly after unsuccessfully searching a contact means. I really enjoy the google translate application. I live outside of USA and it is a great assistant in understanding my friends who speak a language that I do not speak. I will use the app again if it is patched and safe to use..Bad bad downgradeVersion: 7.5.1

Accessibility for Instructional DesignGoogle Translate is now a form of augmented reality and is adapted for educational purposes. This application provides users with tools to translate between languages and they now include an image option; users take a photograph of a sign, piece of paper, or other form of written text and receive a translation in the language of their choice. This augmented reality is ground breaking because this allows online learners to access content in other languages. The application also translates spoken word in real time, which allows all learners to access audio in written form, in their own language, online or in-person. This version of augmented reality that is adapted for education can be utilized in an online learning environment and can be utilized by instructional designers. One of the major challenges with instructional design is selecting the correct tools to build learning experiences. With this application, instructional designers are able to create a course in their own language and can make their lesson accessible to learners by recommending Google Translate for accessibility. I plan to utilize this in conjunction with my online lessons and videos in order to reach more students with diverse abilities and primary languages..Kkennedy555Version: 5.24.0

Longtime UserI’ve used this app for many years across many devices. It’s had many wonderful improvements over the years. However, since the update giving masculine/feminine translations for gendered languages, copy & paste has been ruined for me. Previously, the app would often predict needed gendered letters/words based on other words being translated, and a simple copy & paste almost always the immediately available next step, it now copies both gendered translations, which can’t be pasted into certain fields that have limited characters (Twitter, TikTok, for example). This has become a point of major annoyance, and I find myself often using other translators. I enjoy THIS translator, and have a sense of loyalty to it, despite the absurdity of that, and would love to see copy & paste work only with the gendered translation provided, also excluding the “masculine” and “feminine” indicators, which also gets copied..AthilusVersion: 6.27.0

Pages of Translation Lightening Fast, and Reliable!If if you are using anything but Google translate to do your Spanish work for you, you are missing the boat. It translates whole pages of text instantly without error. It uses understandable language for our US - Mexico border area. I was using a different translator when I saw a doctor using Google to communicate with a Spanish only patient. That’s when I learned about Google Translate and switched. For the past two years, I have used a different Spanish translator/dictionary App. It was slow and tedious, only would translate a short paragraph at a time, but worse - it inserted words which were clearly wrong. One time instead of asking my gardener to complete a task, it inserted the word marriage into the sentence! His wife would have not been happy! Luckily I caught it before texting as I had to double- check every phrase. But now I no longer have to worry and each phrase is spot on. ( at least so far I think it’s been!)..Rsmith7Version: 6.3.0

Google Translate needs a massive overhaul!FEATURE REQUEST: Since most people are translating from a foreign language to their native language, it would be lovely if you could make your chosen language “stick” at the top of the list. I would prefer to have the languages I use most frequently stick to the top of the list. For me, they are: English, French, German, Latin, Russian, and Spanish. That would solve the annoyance of having to reselect one or more my core languages every time I deviate from my norm. I would like to include Croatian in my core list, but the machine voice for Croatian is unintelligible, even to native speakers because the sound quality is so poor and it speaks far too fast. HEBREW & YIDDISH: It is not possible to learn to speak or translate from either of these languages. Google has NO VOICE, machine or natural, for EITHER of them, nor does it scribe the translation using our common alphabet, Latin. At least then, I could make an attempt at the pronunciation of the words. I would cheerfully give Google Translate 5 stars as soon as these deficits are dealt with..Lacemaker 427Version: 6.12

Indispensable appI use many different languages throughout each day, usually just little phrases here and there in my writing. This app is indispensable to me as I work, and the translations seem to just get better and better with each update. I’ve read a few of the negative reviews, and while I’m sure the inconveniences described by these folks are real, it also seems they me be expecting a bit too much. The app is very straightforward in its basic function of translating text that is input by the user. The app is also by Google, and thus it is highly aspirational in its features, and each update seems to bring further enhancements that may or may not be truly useful. I understand how this might get frustrating, but that’s just Google’s style. Eventually the kinks get worked out based on user feedback, which is how I think it should be. As far as a basic free translation app, this one is far and away the best..Mobjack11Version: 5.21.1

Good app, but bugs or improvements neededI really like this app, but there are many bugs and difficulty when using it. For example, when using the speech function it constantly stops working, saying there is a connection error where there isn't any. Or if my phone tilts a little bit on its side, the audio will stop and I have to start it all over again. This brings me to my next point: editing text. When you try to edit the text youre translating, its difficult to click it to be able to edit it or even find the spot you want to edit since the space is so small and cluttered. A function that will be really helpful is a pause/play button when youre having the text be read allowed and when the text is being read allowed, it doesnt stop if the device tilts to one side..Kiba9001Version: 5.17.0

Your best companion while traveling!This is hands down the best partner you can have while traveling short of someone who know the local language. It’s just incredible what all it can do. It translates (augmented reality) live in the screen what ever you point at. No, no snapshots, Live, you point it at a Menu in a restaurant or instructions on the wall and it sees Spanish or Japanese or whatever language and you see English or whatever language you like. Then comes conversing with locals. It has a live translator which speaks the local language. My taxi driver knew about this app and used it on his own when tying to communicate with me. Amazing, you talk in English and it speaks it back in Spanish and your local language. Then the other person speaks in Spanish or your local language and it speaks it back to you (and also shows it on the screen) in English. That’s a live 2 way conversation. Something you saw in Star Trek back in the day. The universal translator. No it’s not done yet. Yes you need an internet connection (data plans) for the above two buddies to work. For those who don’t have a data plan or internet access it has offline translations. It won’t speak but will translate anything to anything as you type it in. I’ve travelled 4 continents with this app so far and like I said it’s my best traveling companion..PlatinumMedallionVersion: 5.27.0

Still useful despite Google’s creeping monetization efforts and unwelcome Lens implementationThe good parts: I still use the app fairly often for casual translations. I appreciate the ingenuity and effort that went into its creation, the offline dictionary feature is great when traveling, and I like that it’s free. However. The Google Lens refit is a disappointment. It was added without choice or warning. It worsened some convenient image translation features, it’s buggy and slow… and now we’re probably stuck with it. As for that “free” part… I also don’t like that it’s now *required* to store translation data in the cloud — contingent on accepting a broader set of privacy permissions — that Google is likely hoping you’ll tap through so that it can further cash in on your web activities. To that I say, no thank you. All of this for a relatively small amount of data that it could just as easily offer to store on your local device..Most_Indubitably_TedVersion: 6.46.0

Good but not what is neededThis program is useless when trying to overhear peoples conversations or listen to a speech. You can’t tell people to slow down and pause so you can translate each thing they said. That just does not work and is not practical. If I’m watching a show on TV in Chinese it is also fairly useless unless you want to press pause every few seconds. Also when people are talking, you have to tell them to speak slowly and carefully. That is ridiculous. And you have to wait until they have completed a sentence to translate. That is silly. What is needed is for the App to translate as a person is speaking. The user would just wear earphones an be able to listen nearly real time just like a real translator does. Or the translated words would appear as the person is speaking. The function that translates what is written kind of works. It fluctuate the transition consistently until you freeze the frame. Obviously this function needs improving..Scrabble Lover 44Version: 6.1.0

Super Helpful!I use google translate a lot, as a Korean pop fan, sometimes translations don’t come out and I have to use google translate to translate what I want to see. Using the app makes it SO MUCH EASIER. I love the writing and camera feature. Sometimes the camera doesn’t always find all the words, but the feature is so helpful when im writing and I want to check my work, or if something is in a different language and I want to know what it is. The writing feature is also super awesome because I can write in the word in example, Korean and it translates it for me. Sometimes I do feel like the translations are not very accurate as in when I put the other translation through to check and it comes out as something different, but of course the translations can’t always be correct. Overall, the app is easy to use and I love it! ♥️🤠.Is maggie okayVersion: 5.21.0

Works for me...About 20 years ago , I lived in Japan for a few years. I did an OK job picking up the language while there, but I've forgotten most of it now. I recently reconnected with a Japanese friend from those days who never spoke a lick of English. We've rekindled a friendship texting back and forth using Google translate as the medium. We have some very deep conversations on all manner of subjects, and despite the small hiccups, the service has served us very well. You have to be cognizant of what you're feeding into it and avoid colloquialisms and so forth, but by and large, it's quite flawless. Sometimes I forget that we aren't speaking the same language. As for all the negative reviews, if you don't want you use Google Translate, go try to find something that works better. Best of luck with that..Sloppy7thsVersion: 6.33.0

Please read this google!I like google translate a LOT, but there is still problems: 1: even when I have internet connection I can’t use the camera feature. The camera is what I would like you most to update. I can only select languages I have downloaded even when I go to settings and I have a STRONG INTERNET CONNECTION with my network. 2: I can’t use detect language on the app. Not on the camera OR on regular translation which I find annoying. But I can use it on browser!!! 3: my camera automatically goes to danish even when I CLEARLY SELECT ANOTHER LANGUAGE. It’s really annoying!!! 4: your google chrome extension is kinda hard to work. I double or triple click a word and the button DOESNT SHOW UP!!! Even when the button does come up, IT DOESNT TRANSLATE!!! I have found these problems on my iPhone SE that has iOS 16.2 and a Microsoft computer at a school. PLEASE fix these problems!!!.🍪NaMeThAtCoOkIe🍪Version: 6.50.1

Lots of merit, some drawbacksNB: This review relates specifically to French-English usage. First, the good things. While no translator will ever offer a perfect translation, because there’s so much more that goes into it, Google’s well-designed app does an excellent job. It does a fair job of picking up colloquialisms and the nuances of context that can dramatically change the meaning of a word or phase. The camera, conversation, and transcribe features are excellent. My two primary complaints are related. First, as with other Romance languages, French uses the second person plural of the pronoun “you” (vous) as a first person singular in formal settings. So informal singular is “tu” and formal is “vous”. If you are typing something in English to translate to French, there should be a way to indicate whether you want the formal or informal translation. Especially with as many irregular verbs as French has, if it defaults to the vous version it may be a challenge to adjust the verb to informal if you wish to do so. This should be a super easy fix. Related to the above, not only does the app not let you choose, but it often times is inconsistent throughout a passage. It will switch back and forth between vous and tu for singular usage. This can create some laborious manual correction. This is something the developers here really need to address..Mike HallmanVersion: 6.22.0

Please go back to the old version for photo translationThis app was great and extremely helpful until the photo translation interface was changed. Please go back to the old version or have an option I can choose where I can highlight what text/characters I want to have translated and don’t automatically try to translate all of the text in the picture. I used this app a lot just to look up or identity specific Chinese and Japanese characters and can no longer do that. :( Please give us back the option to highlight specific text to be translated without trying to automatically translate it on the picture screen. Please also remove the weird thing at the bottom that tries to give you Google search results when you try to “select text” It’s misleading and doesn’t provide anything useful..Crystal123987Version: 6.28.0

Fantastic appWhen I had this on my I pad I was so dumb because I didn’t know how to use it,* 2 years later * I was looking for a translator app on App Store and has to be free because I know my dad and mom can’t it for me so I looked and looked most of them wanted me to buy it and I can’t buy it so I looked and looked again and I found this app I download it and when Open the app it was free and you can use A lot of languages in the app, in most apps you could only use one language so that made me happy and the other stuff about it! I love the app! It’s the only app that I like to use for language! I hope other people like the app I saw some bad reviews I don’t know what’s their problem but yea I hope everyone likes it and yea! Thats all I wanted to say so yea, have a great day! :).MalinastarplayzVersion: 6.8.0

Awesome, and some recommendation (for now).This app is awesome! Been using it for a year now. I have some recommendation tho'. Do you mind adding a feature where it shows various dialect (accent), both in writing, speaking, reading, etc...? For example, Japanese. Japanese have three writing system (Hiragana, Katakana, Kanji) as well as Romaji, which is the Japanese way of writing words in English. So do you mind putting them in category or organizing them if translated? Would be nice if you add footnote for each words that shows like in what way can this word be applicable. This is the recommendation I have for now, and I do think it will change this app greatly feature-wise because there is still confusion because one word can mean many things, and can be used differently depending on context..ZzalpVersion: 5.18.0

Works decently well, but has some problemsGoogle Translate certainly works quite a bit better than some random online translation service, but there are quite a few things that could be improved. Pros: - Does a generally good (though not perfect) job translating phrases and idioms. In particular, many expressions that mean something in one language but doesn’t make sense in another are correctly translated to the analogous expression in the other language. - Has an offline download feature that lets you translate without reception. This is of course very useful when your phone service doesn’t work overseas. - Allows the saving of translations for future reference, but that doesn’t seem extremely useful. Cons: - One cannot choose to switch between various forms of a phrase for languages that have multiple types of conjugations. For example, you can’t choose to have French use tu instead of vous. - The translation of a word does not show whether the word is masculine or feminine for languages where it’s relevant. - While the offline feature is useful, it’s *extremely* slow. In fact, the online feature can be quite slow sometimes too. I chose to give the app 3 stars because for me, the cons make it quite cumbersome to use this app as a general translation / reference manual..Audio-enslavedVersion: 6.1.0

I love this appI do not know enough Spanish and English is my primary language. So, I have had this app since Spring 2015 to communicate with my non English speaking friends who speaks only Spanish . It is so useful to show text info to a friend or to email to them. The speaker can talk for you in person. The reverse feature can help you check accuracy in the communicated info before you send email. I think they are getting better. Great in a debate with Someone. Your non English speaking friends can not fake ignorance: don’t know English to you. I have not had to use the picture translate mode much. I phone can Cut, Paste and Send in text or email. I am sure picture translate it just as good for reading materials. I use other language too and almost every day..HosintoyVersion: 5.25.0

Good in a pinchI use this app mainly for Haitian Creol. I’m thankful this app exist’s and that if you download the language you want you can use the app without wifi (it also works faster if you use it that way). Is it perfect?… Not by a long shot. The app translates your word literally and not your thoughts so you have to arrange you English in a very simple an direct manner so you tone and intent is not lost in translation. You also have be careful to use that exist in the language or it will just spit out the English word you used… And sometimes the translation just doesn’t make any sense. So while I do greatly appreciate the app exists and an effort was made to support the Haitian Creol language it needs a lot more work. I’d say it is currently on correct 75-80 percent of the time..TEEMACK1219Version: 6.27.0

Best translator, but needs to change default recording durationWhile this is, by far, the best translator, the developers really need to add an option in the settings to manually set the mic recorder duration. Many times my participants pauses to choose their next word carefully, the app automatically decides they have finished their though and begins translating which interrupts my participants’ train of thought and disrupts the flow of our conversation. It would be better to allow both the manual option of changing the default recording duration and allow the user to manually stop the recording if their participant finishes their train of thought before the set recording duration has been met. Otherwise, this is a superb app for accurate translation..Bilingual_Family_01Version: 7.9.0

Are you kidding me???????!!!!!! Best deal ever!!!!!!!!!!!!!!!!!!!!!! Great in every way!!!!!!!!!!!!Usually apps with this much deluxe to them are really expensive and you need to save up for them (Blech) so great job on that!!!!!!!! Also, it's really compatible and accessible (And right now it feels like only you guys and apple are the accessible apps) and so easy, and cool!!!!!!!!!! I use it to learn how to write French and also how to talk to my parents in Afrikaans and German which are there home languages, and it is a MUST-HAVE!!!!!!!!!!!!! Now it seems ridiculous that they limit it to 5 stars!!!!! This is worth ********************************************* Thanks Google for making such amazing products, I'm a big fan (even though some of them I don't like as much as others) Continue, definitely!!!!!!!!!!!!!.Sparkleeverything100050Version: 6.14.0

This App Changed My Life!!!Being a Kansas girl and falling in love with a man from El Salvador was really frightening for me at first because of the language barrier. I’d taken 3 years of Spanish in high school (YEARS Ago) so when I went to meet his family for the first time I felt like I’d never be able to belong. But, with this incredible translation app I FINALLY am becoming fluent in Salvadoran Spanish!!! I can not only speak for Spanish now, I’m also now able to listen and understand almost everything. And, do you want to know the best part?!?! If I don’t understand a word, phrase, or even a text message from the family I can just open my Spanish Translation App now and type it in, save it, and learn even more Spanish!!! Seriously, get this app NOW!!!! 😊.Ms.Sweet'sTruthVersion: 6.14.0

Accurate Flooring And More!!As a business owner of a home remodeling and renovations company here in North Alabama, this app is priceless to me. I can print out invoices, estimates and contracts in English. Point my hand held mobile personal computer (Cell Phone) at the paper documents and it will translate the words right from the document into any of the available languages (languages have covered all of my needs so far) and make another printable copy of said documents in the languages needed for customers. Email the documents to the customers for them to review, they can digitally sign them and return the original with their signature and then I can make a copy of the signed document and send the customer their copy!! I Love Technology!!! Thank You Google!!!!.DjLucky256Version: 5.26.0

Worked well, sadly owned by GoogleI used the program quite a bit and found it to work quite well. That said, I gave the program the four stars it deserved. Unfortunately it’s owned by Google and with ever increasing concerns over their lack of respect for privacy, political pandering, and shady business practices I deleted it as soon as Apple launched their free version. This was the last Google owned product I had on any device. Again, the program worked fine. Once in a great while it would get stuck but that was very rare. It seemed to need constant updates too. In fairness it had a lot more languages than the current Apple version but it also took up a huge chunk of memory. Given time I feel the Apple version will be just as good if not better..ThehandofchurchillVersion: 6.13.1

Good for practicing!!Over the last few years, I have let my Korean language skills deteriorate. I have started to review my reading, writing, and speaking of Korean using Francis Parks books ( Speaking Korean Books 1 and 2). I do not, however, have any audio tapes to go with these. This app has been a lifesaver. Not only can I hear the pronunciation by typing in the practice sentences, I can also test my own pronunciation by using the English to Korean translator. I know I am pronouncing Korean correctly when Google Translate prints the text in Hangul. Loving it! FYI, for those of you who wish to learn the Korean language, I STRONGLY recommend learning the Korean alphabet first - learn to pronounce each character as a starting point. It will save you a lot of grief later..BobPaulMcVersion: 6.12

Really good for offline translationGoogle Translate (the app) is much better than the browser version. You can translate offline and that is great. They’ve greatly improved their translations (their Latin is still pathetic, as it has been for many years). It still has problems picking up on nuances and dialects of certain languages. If you are speaking an uncommon language, expect your translation to come out like something from a textbook or hahaha Google Translate. The AI picks up on some slang and common sayings, but it’s sometimes inaccurate. Also, the app drains your battery like nobody’s business. I was translating for ten minutes and lost 14% of my battery. My phone is also inefficient, but all my other apps are much better with battery power than Google Translate..Randomkid418Version: 6.11

Language SuggestionI just wanted to say that I love your app and use it on almost a daily basis since I live in a foreign country (Egypt, I’m from the US). But it is very difficult still to get good translations because you don’t have Egyptian Arabic in your app to translate from. It is very different from standard Arabic, since no one speaks standard Arabic, it’s only in articles and things like that. Most of the things I need translated are messages from Egyptian Arabic speaking people (doctors, my apartment buildings WhatsApp group, important conversations, etc) and the translation never makes sense in English because I have to use the standard Arabic option in the app. Please add Egyptian Arabic as a translation in your app because this is the most widely understood and used Arabic language…it would help a LOT!!!!.Juliebulie1975Version: 6.35.0

Add Grammatical Gender!This is a great app and it works fantastically for many languages. The one thing I really want to see added is grammatical gender for languages such as French, Spanish, and Italian. I often find myself using google translate but then having to use a second app also to find the gender of the word in question. When you translate a single word or a sentence, it should say in small letters above the word “m” or “f” for masculine or feminine. Otherwise great app, but this change would be much appreciated!.Skeats00Version: 5.14.0

TranslationTranslation works well, however the off-line option does not work unless you’re connected to the Internet..GatorGordVersion: 6.1.0

Отлично гуд очи вах вах вахВсе отлично Приложение просто супер Я отвечаю отличное просто Советую воспользоваться.АааарапоVersion: 5.28.0

GET THIS NOW!!!!!I’m not a bot, if that’s what you’re thinking. This app really helps me talk to my Spanish friend at school, and it’s the only translator app that I know that has FREE offline translation. THANK YOU!!!.SpecqVersion: 6.3.0

Needs improvementOne of the things that does not work properly is the voice recognition feature. Work on this app more as many of its features need to be improved..Fleur0111Version: 6.4.0

Return old versionNew version is inconvenient. Return the old version..南方的神Version: 7.10.0

Return old interfaceThe new version is terrible and hard to use and navigate. Return the old interface.Rahat9919Version: 7.9.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 7.14.0

Google Translate Negative Reviews

Horrible Application Given the Size of the CompanyThe Google translate app is a joke. There are very few apps that can lead someone to yell expletives while sitting in their kitchen trying to enjoy a cup of tea. Editing something you’ve written on the Google Translate App is a pitiful process filled with tapping the screen of your phone over and over attempting to unselect individual words or sentences. Sometimes it selects the entirety of what you’ve written and won’t allow you to unselect it without a fight. It’s unconscionable that the process for editing what you’ve written doesn’t follow every other smart phone format. Not only that, when you’ve finished writing of considerable length, in my case an email, and would like to highlight, copy and paste it, you will quickly realize you cannot highlight and scroll at the same time like you can on any other apple app that includes type. Instead, you’re forced to go through a ridiculous process of highlighting as much as you can see, pasting it, returning to the app, copying more and then pasting that. I repeated that process six time before I had copied my email over to gmail. If I had more time I would go into detail about the “define” tool that pops up unprovoked and further adds to the absolute farce that is the UX of this application. For a company like Google to have produced such a dysfunctional infuriating UI is truly shameful..MTLima1995Version: 6.30.0

This used to be excellent. Google lens made it terrible!As usual an update makes the produce worse instead of better. I live in a foreign country because of my husbands job. I use this app everyday. ALL THE TIME! Before, I could use the camera option to translate in real time or take a picture and let it scan for text. Then I could choose which text to translate, it could be 1 word or 1 sentence or 1 paragraph or the whole thing. The lastest update removed this option. Now when I click on the camera option it says “Google lens” it automatically blocks out the original texts and puts the translation over it, like it did previously but now when I take the picture I can not scan the text and choose what part to translate. It simply takes a screen shot of the translation already made on the first screen. If I try to select a specific word, it selects the translation and then translates it back into the original language. This does work well! The meaning gets more and more mixed up until it just makes no sense at all. Translating a translation instead of just scanning the original text is a huge downgrade. I am so frustrated! I am going to start looking for other translators because this has caused a lot of issues for me, on a daily basis. I’ll keep checking back to see if they ever fix this issue or not..WhsbflfirhdbskabbdVersion: 6.29.0

Great app ruined by updateThis was an incredibly useful app that I used for reading Japanese characters that I was not familiar with. It would provide the reading in Japanese along with the translation into English or another language. The update changed the ocr function and now it uses google lens which is terrible in this case. The text is automatically translated into English and I have to change the setting every time I use it to “show original language” just to be able to find the character I am trying to read. Please add the option to disable the automatic translation function for the camera. Also the word selection is buggy. I used to be able to highlight exactly what I wanted to translate. Now it tries to auto-select words and frequently selects parts of text I don’t need or won’t select the text I want. Please switch back to manually highlight method or make it an option. Finally, please bring back the reading/pronunciation of the original word (the reading of the Japanese character in this case). This app was a 6 stars out of 5 before. After this update to google lens it’s just 2 since the functionality I relied on is gone now. I give it 2 stars because it is still useful for translating European languages..TokyodudeVersion: 6.49

The new update ruined a great tool to help learn ChineseSo, I’ve been learning Chinese for a few years now, and one of the most useful features has been the camera mode in Google Translate. When you learn a new character in Chinese, if you don’t know the pronunciation, it can be difficult to search up. Google Translate for full sentences in Chinese has always been iffy, so I usually found it most helpful to select “Camera” mode (instead of instant translation), SELECT THE COUPLE CHARACTERS I DIDN’T KNOW, and get the pinyin and English translation. But the update got rid of the ability to take the picture before translating, which makes it more difficult to find the characters I’m trying to learn. On top of that, when I click on the translation to learn the pinyin of the words (since the pronunciation doesn’t show in the preview) - it will TRANSLATE THE ENGLISH BACK INTO CHINESE TO GIVE YOU A DIFFERENT CHARACTER WITH THE “SAME” MEANING. The pinyin is very important so I can type the character and not have to rely on using a picture to translate in the future, but Googles update makes this impossible since you don’t get the original characters pinyin unless the “translation” back to Chinese gives you the same characters. Overall, a super infuriating update that ruined this app..WiifanVersion: 6.36.0

Ruined image translationThey've replaced the google instant image translate with lens which is absolutely one of the worse things to ever exist in this apps history. It's difficult to translate text on an image because they separate each new line of text, on the image, with a new line for that text; it doesn't form complete sentences. For example- translating languages with different grammar will be incorrect due to it not putting the sentences together. Maybe if they add a "draw" feature like before, and didn't give you new lines of each new translated sentences, it would be better than the old one. But for now it's one of the most frustrating things; to have to form the sentences manually, and selecting the initial text is also a nightmare because you have to exit the lens and back into the returned text to copy the original text, if that's what you're looking for like me. Me and a bunch of other people are not happy with this new feature, would you enable us to use the old feature, or at least go through the effort to implement those old features into lens? I'm willing to wait as long as it takes for us to get those old features back..Living in a coomcaveVersion: 6.29.0

Hard to Use, Inaccurate, Barely WorksMany times when I record audio or pictures, the translation doesn’t even come up. The audio is worse since no matter what I do, speaking into the microphone is just a bust. I’ll say something into the microphone, and it won’t do anything. It doesn’t even load, it just indefinitely waits for me to say more. No matter how much I say, real words or not, it doesn’t ever even acknowledge that I’m done talking and if I hit any buttons, the X to close it or microphone button that you’d think would tell what it said, just cancel out of it. Not to mention, taking pics is a nightmare. You have to highlight with your finger the phrases you want translated, but you can’t move the picture around easily. So if you zoom into a certain part, it’s hard to zoom back out, and you can’t move the picture at all without zooming in or out. So if you zoom out in a way that makes the pic go off to the side, well, too bad. Why can’t it just detect the words itself? Or at the very least, why can’t I translate more then one thing in a picture, and do I have to take the same picture again and again just to see everything it says?.Lizzie LiciousVersion: 5.26.0

Terrible design - using the browser version is betterI installed this because I frequently use the browser version in Google to translate between English and French and I thought the app would be more convenient. Took me less than a minute to see the flaws in it. It's a horribly designed app - for example, in the browser version you can "switch" the languages around to make the destination language the source language. This is really helpful if, for example, you wish to practice making sentences in a language and then switch them around to compare your sentence to how Google translates it. In the app, there is a switch button but it switches the TEXT between windows instead of just switching which is source and which is destination - so my French sentence goes into the English window and vice versa, meaning they don't get translated. This is either a really stupid bug or an inexcusable design flaw, and to be honest it's entirely what I've come to expect from Google software. There are ALWAYS really stupid bugs and oversights which people complain about for years but which they never fix. Oh well, uninstalling it now..NYCJamesVersion: 5.20.1

Needs multiple enhancementsFirst, the app only remembers like the last four or five languages you translated to/from. Please, let us keep 10+ recent languages in tue recent list. Second, I suggest you make them into small “pill” style buttons so they don’t have to be listed vertically, instead they can be shown one after the other, paragraph-style as colored buttons. I can click them easily and more can fit on the screen. Secondly, there is this problem where if you translate the word “le” from Italian to English, you get several alternate translations WITH A DETAILED EXPLANATORY PARAGRAPH IN ITALIAN. If I could read Italian why would I be translating from Italian to English?? And, to add frustration, you cannot COOY the Italian paragraph so that you can paste it into a translation tool to read it in English. Come on. I don’t know why this app has close to five stars, it’s very old and stale, and has that joyless, un-human, engineering/Google-design experience. Worse than joyless it’s just not a great user experience design as far as usability. Two stars..RemingtonRandVersion: 6.45.1

Gogle translate badGoogle translator is bad because it automatically corrects what you say so if somebody in another language says something that is spelt badly it will automatically correct and that is bad when you tryings to understand them because they might say something else rather then what it automatically corrected one and it doesn’t detect some languages that are supported by apple so if you use a language that isn’t in google translator it will say its english instead of the actual language and it is when it is annoying because if you are trying to understand what you are saying in that language it will not work and there isn’t lots of translators as good as google translator which means you will never know the language where its from and maybe you would want to know but you can’t so thats why google translate is bad because people who speak different language and you tell back to them in they can tell you are using translator and so use a different translator instead of google translate..CmvflashVersion: 6.20.0

New UI is horribleEverything is too big and buttons are located in nonsensical places. Why is the X now in the top bar instead of at the end of the entry field like every single form on the planet? And after a search why do i have to hit a back arrow in the hard to reach upper left corner or the “new translation” button at the bottom right of the screen, which is not where a user is focused? Or why did the X from the first screen disappear? Just put an X button at the end of the form field to start a new search. And turning the phone to landscape mode no longer makes the translation large and full screen. You have to hit … and then choose full screen from a menu. Absolutely moronic. To whoever designed and approved this new UI have you ever used the app in a real world situation talking to someone in a foreign language? But worst of all is the loss of the listed search history to accommodate all the wasted space for the new clown shoes UI. And only one suggestion from the history pops up as a suggestion if you start typing so you must retype the entire phrase over and over again to see the translation you need if the suggestion isn’t what you wanted. The app is now almost useless if you are trying to learn a language and would like to quickly refer back to the app to refresh your memory on what you recently looked up. Now you have to waste time and retype everything. Again, did you test this with any actual users? One star until old interface is made available again..WwewVersion: 7.3.1

Used to be great until recent updatesI used Google Translate for years, it was my lifeline in East Asia when I traveled there frequently for work. However, the newest update absolutely broke the most essential functionality of the app for me; instead of being able to quickly scan and upload the text from pictures or my camera, Google Lens now just plasters opaque boxes obnoxiously over the words that I want to read with its attempted translation. Now this might be fine for languages that use the Roman alphabet, but for languages like Chinese or Japanese the pronunciation of the words is half of the battle for ordering at restaurants or learning the language. And even worse, when you ask the app to give the original text, it translates it back to English instead of just giving the identified text! This is the kind of behavior that results in meme-worthy translations like turning "Star Wars" into "Backstroke of the West". This update completely guts the app of all the functionality it had for my use case and I will be switching to a different translator..AlimuniumVersion: 6.40.0

Flawed text scanning and translationsThis is an amazing translation app, especially the real-time camera mode, straight out of science-fiction! However, it gives different results between camera Instant mode and Scan mode (often the Instant translation is close but a little off, Scan is more accurate but slower). A big problem with Scan mode is random omission of Japanese symbols from the source text and/or incorrect scans (wrong characters), so you’re unable to get a complete translation (frustrating). There are also frequent Google network errors resulting in delayed translation (or none at all), and frequent app crashes. You cannot pinch-zoom the camera, which is a problem on a smaller screen or text sizes. You can share/save only the translation results and not the scanned original foreign language text. I also don’t like how the camera mode always defaults to Instant instead of the last setting used. So although this is a convenient app for translations, it still needs a bit of work to get a higher rating from me..CAD ProgrammerVersion: 6.4.0

Glitchy, even the review only works sometimes.I had to spend twice as long writing this review because the app frequently won’t give you a keyboard when you have to enter something. I guess they don’t really want anyone to write a review. Of course, that’s not surprising given how inconsistent the app’s functionality is. It’s speech recognition is awful. I find I often have to say something upwards of 5 or 6 times before it accurately transcribes what I’m saying. I don’t know if any language in which an “L” sounds like an “N”, yet I tried to get the app to understand “lei” was not spelled “nei” before it worked correctly. I also hate the fact that things which are obviously questions are translated as awkward sentences. I know, it’s easy enough to type a question mark. But if I need to practice my speech, I can’t “say” “question” so it understands I’m asking a question, “is this seat taken?” I guess I could say I’m getting exactly as much value as I’m paying for..Mark922Version: 6.34.0

DOWNGRADE in Version 7.1What a major disappointment! How could the developers think these changes provided any improvemebt at all? While Google’s translations are still excellent, and it used to be far better than other apps, the recent changes in functionality, layout & appearance have gone so far overboard with simplification that it’s barely usable. It now jumps from screen to screen with no warning and shows far less information than the previous version. It used to be very helpful to have language choice at the top, where you also enter text, now it’s inconveniently at the bottom. It used to be very helpful to have the most recent translations on the lower part of the screen, making it easy to work through more complex translations. Now you have to separately search history, and cannot see at the same time as the current translation. While I’m a big fan of ledgible font size, the new text is so large as to be difficult to read anything longer than few words. Also, the related words, examples and explanations no longer fit on the same screen. You have to scroll down to see them, again limiting the information available at the same time. It’s a real shame such a great tool has gone down to below average with a single “update”!.PretzelTVersion: 7.8.0

New UI update a downgradeSome aspects I may just need to get used to the new navigation but others are simply gone now. Even so, something is off because normally I can adapt to almost any UI update easily and this one just feels clunky to navigate now. A big feature for us was using the rotate to enlarge translation. As we are both at an age where reading glasses are needed this feature enabled us to sit at a table and converse without having to pass the phone back and fourth…. That feature is now gone. Another feature that is gone is the pinyin for Chinese is now only displayed after you leave the editor and go to the final translation instead of showing it while typing. It may be that I’m just remembering incorrectly on this or it is exaggerated by how the text editor mode has to be used so deliberately now and going back and fourth feels clunky..MerccatVersion: 7.10.0

Was reliable but now its crapI used google translate for everything. I live in a nonEnglish speaking nation so it came in very handy. but since the latest update I've had innumerable issues with it. I can't copy and paste it just puts in "TEST" when I paste something. the keyboard is messed up with emojis instead of words in the predictive text lines. the keyboard is laggy and often replaces correctly spelled words with incorrectly spelled ones. the keyboard has a globe symbol at the bottom that opens first with a list of emotions instead of the keyboard. it doesn't auto capitalize the letter of a first word in a sentence. it doesn't input a period at the end of a sentence . many times it doesn't input the letter I type. if i capitalize something i have to hit the shift typea the letter and hit the shift again or it CAPITALIZES EVERYTHING. all the letters appear capitalized on the keyboard regardless if the shift is on or not. it does this in other internet based apps as well but it started with the google translate app..GTNLisaJamesVersion: 6.13

Very bad latest update version and very slow appThis last update version for google translation App it’s very bad version because it’s so slow and the new options that you add it to develop this app it’s awful and very bad and too slow I have iPhone 7 Plus 128 GB I use all others apps and it works very fast but when I use your latest update version app for google translate it’s too slow and the options you add it is too awful and bad, because when I open pictures I can not converting them to a text any more because of your latest update version because I used to open the Google translate app and open picture with the text and it converted to a text, and plus of that the app is very slow, you guys are making these new updates to your app to let people buy the latest expensive new iPhones or Samsung or other latest phones you are making deals with the phones companies to do that..Husam HaddadVersion: 6.39.0

Japanese to English is just laughableI use Google for translating German lieder and Italian operatic arias I am working on into English. Translations are fair to poor. But since I started living part time in Japan, I tried using it to translate Japanese Emails to English. I am moderately fluent in Japanese. The results were hilariously bad. For example katakana “kare” which can be translated as he, curry, boyfriend, etc. is always translated as curry, even though from the context it obviously means boyfriend. My name is Bill, this is katakana “biru” in Japanese but is translated as building in English, even when it is followed by “san” in which case it is obviously a name. Japanese sentences generally omit personal pronouns, which must be supplied in English translations. These are usually obvious from the context, but apparently not to Google’s algorithms, which almost always guess wrong. I can’t believe that ten years into the age of AI, Google translate could be so bad. It makes one wonder about other AI apps, such as self-driving cars..Kuma ReaderVersion: 5.23.0

ABSOLUTELY HATE THE NEW SCAN FUNCTION!I once loved Google translate, BUT they've "upgraded" their scan function. Instead of being better, it's worse. In the past, I could highlight the actual foreign word, and see if the system spelled it the same or gave a misspelling. Now, the program shows the English translation over the words, and you need to "send to translate home", and then figure out if the foreign word is in the correct location of the sentence (a needless hassle that before the "upgrade" I didn't have to deal with word re-arrangement), why couldn't things couldn't be left easy. A upgrade to a machine doesn't make everything better, this is one of those instances that the scan function should have been left alone. If you have NOT upgraded/updated your google translate, I implore you to think before you do. DON'T DO IT!!.MamaMiaMiiVersion: 6.31.0

Latest upgrade makes the app useless if you have a Magic KeyboardI just upgraded my iPad, and I am using it with the Magic Keyboard every day. I admit I am trying to get used to everything still, but so far most things are easy to adapt. Not so with Google translate when I open the window to type in my English for translation, after a couple keystrokes, a blue box pops up outlining the area and the stops working and then the keys themselves stop producing a response. Of course the app has no clue how to translate these English results. The only way I can use it now is to go through Siri and dictate. That adds a whole separate level of confusion and chaos, given the way Siri still works… Or doesn't quite work. The combination is untenable and I am looking for a different translation program a use until google fixes this fix..PDBillVersion: 7.1.0

Google Len/Auto translating has severely crippled this appI usually don’t bother giving a bad review to apps but watching a promising app from a company I admire downgrade to unserviceable levels with no positive changes for the better in several months is too much. taking pics and being able to breakdown the words step by step was this apps best feature. I’m not saying auto translation should be abandoned but giving everyone the option on when to use it would be massively preferred then the current auto translation. This is largely because the auto translation often misses words and needed several viewings for it to catch the missable word. Sometimes missing that one word completely changes a translation. If anyone bothers to read this know that your work is appreciated but this current version has honestly crippled the app so much so that I no longer enjoy using it if I use it all..Godot WrightVersion: 6.36.0

How google has fallenIf this was just a few months ago, I would be giving a five star no problem. However, I have noticed quite obviously that google has but "fused" some languages together. Languages such as traditional and simplified Chinese. I used to be able to switch between the two. Not anymore. The only reason I even installed Google Translate was so I could interpret not only from simplified to traditional and vice-versa, but also because my family uses traditional. In fact, other countries also use traditional Chinese. Google didn't just disappoint a fellow user giving a review, but disappointed many a countries. I hope you realize this Google. Thank you for your time. (If you even read this).Avatar LukeVersion: 5.14.0

:(Sometimes when I translate some words it makes me confused because my French teacher would say it to me because some words I don’t understand. I was translating a word I know until the translation put the word into a different meaning is the French translation French Canadian or French??? Please tell please. No wonder this app has gotten bad reviews for some people. This is app is still helpful but be careful with the app, it might make you get MIXED UP WITH SIMPLE WORDS UGH!.God of glory.Version: 6.14.0

WorseSince switching to Google lens for camera translation it has slowed to the point of being almost unusable, at least for Simplified Chinese. It was fantastic before..LinutorVersion: 6.29.0

Please BRING Back Previous design !!Please BRING Back Previous design !! It’s really not initiative to use.ShantKandilianVersion: 7.9.1

Regret updatingThe new update is so bad … cannot even select the correct text manually and the auto select feature does not even translate properly. When i import the selected words to the translate homepage, it imports the already translated words which is incorrect and not the original text. Before the update I use to scan a photo and it’ll detect the words and then it’ll convert the photo words into text for me so I can at least copy and paste it somewhere else. Now there’s no such function..17d8kVersion: 6.31.0

The new Update is very badThe new Update is very bad.RajabllVersion: 6.30.0

Terrible upgrade.I can no longer translate pictures word by word, and i also cant draw in kanji corrections anymore. All characters drawn in go to english, even on the Japanese keyboard..Andrea0723Version: 6.29.0

Translation word by wordI used to be able to upload a picture into google translate and translate individual words by clicking on them and selecting a group of words to translate specific phrases or sentences, I can’t do that anymore after the latest update. I used to use that tool to help me learn language but now it just auto translates everything and I cant see what each individual word translates to in English, please revert to the original way that photos were translated. Thank you in advance for your support..IbnAdeVersion: 6.28.0

Ruined itThe new update is awful, please put it back..StarrkyaVersion: 7.6.1

Update issue.Don’t like the update interface. It’s uncomfortable.Omi_imOVersion: 7.6.1

Doesn’t workEvery time the program freezes when you start typing a word, it is not possible to use it at all. I have iPhone 12pro.Diana_from_marsVersion: 6.49

So slowSoooo. Slooooooww. Doesn’t translate like it once did. It lags and is so slow. Sadly will have to move to another translate application. Google Translate has been my go to for many years. Sadly not anymore..Fani1975Version: 6.46.0

Ruined by LensGoogle Lens has utterly ruined this app. Say you want to translate a few lines of Japanese into English through the camera or a saved photo. Google Lens will treat each line as a separate sentence, translating them individually rather than in their complete context. Unsurprisingly, this gives you a completely inaccurate translation. If you then select the text you want to more properly translate and tap “Send to Translate Home,” the app will take the already badly translated English text, translate it back into Japanese, and then translate that once more into English. You’re now even further off the mark than when you started. The “source” text that Lens pipes in to Translate isn’t the actual original text, making the entire exercise worthless. This is beyond absurd..It's all in your horrorscopeVersion: 6.45.0

How to disable Google Lens on IOS? Nightmare!I use Google Translate app a lot and as of January 31 2022, instead of the normal image text search, there’s a new thing called google lens. Is there a way to go back to the old image scanning feature as this totally screwed up the app..HahtsukaVersion: 6.33.0

新版相机翻译新的相机翻译垃圾死了，完全没办法选择性翻译，正是没法选择文字翻译，相机自动全面翻译简直是跟屎一样，还不如我手打上去，什么时候改回去啊？新的太烂了.WarlongxdVersion: 6.33.0

BRING BACK SCANThe app is no good enough to handle full page translations. Way too innaccurate I’d rather have the scan function back Also app crashes like crazy when opening the camera roll.GARFGARFVersion: 6.31.0

EwI hate the new update. Change it back.GhdtchvgVersion: 6.29.0

New google lens camera “thumbs down”The new so called upgrade for the camera (google lens) it is not user friendly. Also the on screen, “Spanish to English” translate buttons take up a lot of the screen area, limiting what your actually see when trying to translate..AtomicRazor4Version: 6.29.0

Latest update with Google Lens rendered in useable.This app used to be simple and easy to use. With the introduction of the Google Lens you can’t disable on the app, scanning text for translations has made this useless. It wasn’t broken. So don’t change it. Functionality is near impossible now..Sure, budVersion: 6.28.0

DowngradeThe new update removed the button to translate pictures in your gallery? Super downgrade.User1 BF fbeVersion: 6.27.0

Bad new Update!!The new version/ update of the app is super inconvenient and bad from a user experience standpoint. It was so simple. I used to be able to screen shot a translated word, having the translate, the example sentence and other synonyms in one shot. Now I have to scroll and look and press buttons…I’d simply need like 3 screen shots for one word to be saved in my Cam Roll. I’m sorry, this app used to be my favorite for translations and helped me a lot before..NdjdhbdnshdbdbgVersion: 7.11.1

БольПосле обновления приложение превратилось в сырой бесячий кирпич..11123837373636Version: 7.11.1

Good but...Need CantoneseGood App but needs to offer voice translation in Cantonese!!!!!!! After all these years and numerous updates, why can’t you add a Cantonese voice???? You are Google, you make enough money and have the resources for it. You claim you want to “make the best possible experience for your users”, well then, please add the Cantonese voice update!!!.Ct-embVersion: 7.10.0

Don’t like the new interfaceI hardly ever review apps but the new UI is so bad!.QuatriemeVersion: 7.10.0

The new user interface sucksPlease let user at least can choose the old interface, the new one is bad!.IZhiminVersion: 7.10.0

Terrible redesignOld design was ideal, new one is unusable at all. Why not to make fonts more bigger and more space to scroll? Shame on you!.Timur.MalikinVersion: 7.10.0

Want the old app backChanged to the new version in the middle of using. Complete nightmare. Useless.Adios AccuweatherVersion: 7.10.0

Unpleasant new versionThe new interface is so complicated, so many icons and buttons, your fingers have to move up and down to get a simple translation. Not good user experience..NotdepositedyetVersion: 7.10.0

Return old interfaceWould give 5 starts if they return old interface, before once you search a word you didn’t have to scroll endlessly to see all the definitions!.Unbiased Necessary ReviewVersion: 7.10.0

Inconvenient UI designThe new interface is inconvenient for use, restore the old version.John jakhgthVersion: 7.9.1

New UI SUCKSPlease go back to the old user interface this one is too big and ugly..Pumpino123Version: 7.9.1

Horrible UI redesignI’ll just use Apple translate, because the new UI was just change for the sake of I and makes everything more difficult..HeradarVersion: 7.9.1

The worst update!!I’m really disappointed with the new interface and it’s more difficult to use now..Kary.edith81Version: 7.9.1

New interface is impossible to useThe new interface is truly atrocious. Inconvenient to use, ugly and lost most of useful features Please get back the old one.MalcurieVersion: 7.9.1

New interface is awful.The new interface is so bad. It’s dumbed down a lot and prioritized form over function. Why have they removed all the great explanatory features? If I translate from my native language into my target language, why are all the definitions and alternate uses that pop up given in my native language? I don’t need to know those, I already know them. This update is a massive massive downgrade. It is now way too similar to apple translate which is terrible itself. It’s why Google translate has always been my preferred option. Now I’m stuck having to find a new translation app that actually focuses on information and not simplicity 🙃.Anjay s.Version: 7.9.1

Terrible UI.Please return to the previous UI. This one is ugly and not practical.Mike5282002Version: 7.9.1

April 2023 UpdateI don't like the new interface that was introduced earlier in April 2023. It's not as convivial as the orevious version. I'm doing a lot of English <--> Japanese translation: to input a picture is more cumbersome. Getting the Japanese pronunciation requires clicking one more click..Toubib007Version: 7.2.0

The new GUI is HORRIBLEPlease either give us an option to switch back to the old gui where you can see the history easily or just stop using the new one at all. Many of us are sick of the new Gui where it just has a bigger text area and replaced all useful and convenient buttons.LouisL4Version: 7.9.1

Ancienne version svp historique sur même pageLa nouvelle version complique vraiment l’utilisation de l’historique qui apparaissait avant sur la même page. SVP améliorer la nouvelle version avec l’historique au bas comme l’ancienne version..Caio CanadáVersion: 7.9.1

New interface is annoyingI could just have a glance of my search history in the older versions but now you have to go into your history section... just why????.BillLLSSSLLVersion: 7.8.0

UpdateIt’s the worst update that you could think of. That is very uncomfortable.Dina_TitovaVersion: 7.6.1

It uglyIt looks ugly now put it back to the old one. It is also very bad for Chinese make it better 1.31 billion people speak it make it better.Google translate is ugly nowVersion: 7.6.1

UpdateNew interface and update is not good at all. Takes 500 years to load and freezes. Just revert it back for Christ sakes..ChefJuneTaoVersion: 7.2.0

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