Google Translate Customer Service

Google Translate Positive Reviews

Fix the Japanese translations, and add Irish Gaelic pronunciation!!I think the handwriting search for Japanese translation in Google Translate is second-to-none, because it uses shape recognition incredibly well. But the sound pronunciations of the Japanese characters almost always differ from their transliteration into Latin alphabet below the text! Kanji are characters that typically have at least 2 different pronunciations depending on how they are used. This is not something you can trust an artificial intelligence to properly program or be able to discern!! From a language-learner’s perspective, Google Translate cannot reliably be used or trusted. It is designed for those who don’t care about learning other languages. This pragmatic approach has its benefits, because it can translate semantically even when there is a mistake in the language being translated. But this also leads to deficits in the app’s ability to assist in learning. The discrepancy between the audio pronunciation and the transliteration of Japanese characters is especially bad. But this app is still an amazing piece of technology that is extremely helpful for handwriting searches. I wouldn’t be able to figure out some Japanese characters’ meanings if this app didn’t work the way it does. As for getting real information ABOUT the characters, I always have to find the character on Google Translate first, then use the Benkyō app for Apple devices..Kevin James WrightVersion: 10.10.235

Longtime UserI’ve used this app for many years across many devices. It’s had many wonderful improvements over the years. However, since the update giving masculine/feminine translations for gendered languages, copy & paste has been ruined for me. Previously, the app would often predict needed gendered letters/words based on other words being translated, and a simple copy & paste almost always the immediately available next step, it now copies both gendered translations, which can’t be pasted into certain fields that have limited characters (Twitter, TikTok, for example). This has become a point of major annoyance, and I find myself often using other translators. I enjoy THIS translator, and have a sense of loyalty to it, despite the absurdity of that, and would love to see copy & paste work only with the gendered translation provided, also excluding the “masculine” and “feminine” indicators, which also gets copied..AthilusVersion: 6.27.0

Both very useful and very buggy...When it works, it's great; when it doesn't, it's terrible. I use this app for many languages. I don't often have problems with French, Spanish, Russian, Japanese, or Korean. I have had continuous problems with Chinese, though. Sometimes, the language just disappears. I'll try to translate between Chinese and English using the microphone to speak and the Chinese option will disappear. Sometimes, it shows Chinese as an option but won't actually take spoken input. I've had to close out of the app and restart it over and over again. This is a relatively new issue, but it's very persistent and really hobbles the app. I haven't had such issues with the camera feature for Chinese, nor have I had any issues with the written Chinese. I've actually found both features very useful in my study of the Chinese language and my examination of Chinese characters that I find in books and on packaging. I'm grateful for those great features. I really hope that the audio feature for Chinese is fixed soon. I have submitted reports to Google but haven't heard anything back. Just be aware of this issue if using the app for Chinese. Double-click on the home button and swipe away the app to close it out and then restart it. That has helped me. Perhaps part of the issue is that Chinese is tonal? Other languages are not and they're much easier to understand by ear when hearing a person speak. Perhaps that extends to the difficulty of making the app work with it? I have noticed that even when it works, sometimes it's finnicky when recognizing certain tones. It's a great app, but this really needs improvement. I look forward to seeing what fixes updates bring..Sky_blue02Version: 5.17.0

One of the top 2 translator appsI’ve been using this app from the start and the updates have all been great. My review can only be said for the English/German translation. I don’t know how accurate it is for other languages. The best update so far as usability was the delay from when the user stops speaking and the time the app stops listening in order to translate. When learning a new language the speaker is obviously going to have pauses in order to think for a second. The app used to assume that was all the speaker intended and then would translate. Horribly irritating. I (and probably others) made a suggestion to the team and they updated it. Now a pause won’t automatically end until more time goes by. I wish there was a setting or button that the user could use to modify/set the duration of a pause before auto-translating for a better learning/teaching experience but for now the update has been a God send. Also the update a while back on translating written words from a book etc is simply incredible. I love it. I totally thought it was magic. I have found that some words or sentences aren’t translated perfectly but that’s probably more to the app not knowing the whole story or context of what the speaker is trying to convey but it does a pretty good job. I find using capital letters at the start of a sentence and good punctuation critical when you type your sentence in order to improve the translation. The list of synonyms for a word is very helpful as well. I’ve been using the Pimsleur language courses (CDs) for years and it’s uncanny how accurate the app is with those. I was also told my German is quite good by native speakers when I was in Switzerland and I truly feel that this app was a part of my overall learning experience. Glitches or bugs sometimes occur but I think that is when I don’t have a very good signal or something more related to the service vs the app itself..YsniperYVersion: 5.24.0

Don’t believe the reviewsThis is how you know all reviews are bought and paid for on the Apple Store: here’s an actual decent app and it’s reviewed at 4.3. Then there’s Uber eats, which we all know is utter garbage and hyper unreliable, and that has nearly 5 stars. I wish we didn’t live in an age where reviews are bought and paid for. But that’s just how it is. Anyways. I don’t know who is paying reviewers to rate this app badly - I’m guessing translation companies who charge for service unlike google translate, but it actually functions as it should. With trillions of possible combinations of word choices that go into any given sentence, it does an impressive job of translating pretty well. If you need to translate something, this Apple do it every time. Five stars. Whereas if you need food from Uber eats, it’s not going to arrive 25% of the time or it’s going to arrive super late. That actually merits three stars. Here I am, trying to socially engineer the world into being less idiotic in an app review. Joke is on me..Clk936Version: 9.16.576

Translator Yes/Learning NSMI’m studying a 2nd language and I use this app every day—many times a day. It’s great, but it can also be detrimental to learning. Sometimes you just want to know if a sentence or phrase makes sense and is grammatically correct. The translation toggle will make corrections, but it will also change the sentence, the verb, the word order, and even the meaning. If you’re working with a verb, it always changes the verb to something more appropriate—according to the translator. For new learners this can be really defeating and frustrating. I realize that this is not the intended use case. It really can’t be relied upon in the learning environment (even voice recognition can be sketchy on the most simplest words). To function correctly it seems to want more context, which is understandable, but for quick checks trying to accommodate this need can put you out in the weeds. It can be useful if you don’t use the toggle, but then you don’t get the benefit of the correction feature. AI chat tools are much more useful and reliable. GT is a really good translation tool. Learners use with care..RayngerVersion: 9.14.426

Google Translate needs a massive overhaul!FEATURE REQUEST: Since most people are translating from a foreign language to their native language, it would be lovely if you could make your chosen language “stick” at the top of the list. I would prefer to have the languages I use most frequently stick to the top of the list. For me, they are: English, French, German, Latin, Russian, and Spanish. That would solve the annoyance of having to reselect one or more my core languages every time I deviate from my norm. I would like to include Croatian in my core list, but the machine voice for Croatian is unintelligible, even to native speakers because the sound quality is so poor and it speaks far too fast. HEBREW & YIDDISH: It is not possible to learn to speak or translate from either of these languages. Google has NO VOICE, machine or natural, for EITHER of them, nor does it scribe the translation using our common alphabet, Latin. At least then, I could make an attempt at the pronunciation of the words. I would cheerfully give Google Translate 5 stars as soon as these deficits are dealt with..Lacemaker 427Version: 6.12

Indispensable appI use many different languages throughout each day, usually just little phrases here and there in my writing. This app is indispensable to me as I work, and the translations seem to just get better and better with each update. I’ve read a few of the negative reviews, and while I’m sure the inconveniences described by these folks are real, it also seems they me be expecting a bit too much. The app is very straightforward in its basic function of translating text that is input by the user. The app is also by Google, and thus it is highly aspirational in its features, and each update seems to bring further enhancements that may or may not be truly useful. I understand how this might get frustrating, but that’s just Google’s style. Eventually the kinks get worked out based on user feedback, which is how I think it should be. As far as a basic free translation app, this one is far and away the best..Mobjack11Version: 5.21.1

Good app, but bugs or improvements neededI really like this app, but there are many bugs and difficulty when using it. For example, when using the speech function it constantly stops working, saying there is a connection error where there isn't any. Or if my phone tilts a little bit on its side, the audio will stop and I have to start it all over again. This brings me to my next point: editing text. When you try to edit the text youre translating, its difficult to click it to be able to edit it or even find the spot you want to edit since the space is so small and cluttered. A function that will be really helpful is a pause/play button when youre having the text be read allowed and when the text is being read allowed, it doesnt stop if the device tilts to one side..Kiba9001Version: 5.17.0

Google helps bridge culture gaps with amazing free app- Bravo Google!Wow, the real-time translate feature while using the camera is incredibly interesting fun to use, and it works really well! Technology in 2019 is amazing, and although I’ve not yet researched googles business goals/ethics/values etc etc in great depth I’ll say as a disclaimer, I have to say that I admire and appreciate google releasing such a useful and powerful app for FREE! The fact I can just copy and paste whole huge paragraphs, not just a few words or sentences- of French text for example, and have the phones “speak text” feature audibly read back everything in English, or vice versa is really amazing and I recall other apps demanding a hefty premium in order to offer similar services. It has the potential to bridge the gap between ethnicities- I manage a wholesale bakery and the other night I couldn’t understand what one of the employees was trying to say to me in Spanish- by using the “speak to text” feature on the keyboard, it writes down everything someone says then google translate reads it back to me in English- I was able to figure out what she wanted to communicate, and subsequently was able to focus my energy on resolving the issue at hand instead of playing “charades” trying to guess what she was saying. Thanks GOOGLE translate! I’m very impressed and appeased by this free app, not sure how anyone could have anything bad to say but hey, it’s a diverse world and a free country so although I may not agree, I can definitely respect anyone’s differing opinion :) Blessings - L.M..Lic MyszticVersion: 6.2.0

Your best companion while traveling!This is hands down the best partner you can have while traveling short of someone who know the local language. It’s just incredible what all it can do. It translates (augmented reality) live in the screen what ever you point at. No, no snapshots, Live, you point it at a Menu in a restaurant or instructions on the wall and it sees Spanish or Japanese or whatever language and you see English or whatever language you like. Then comes conversing with locals. It has a live translator which speaks the local language. My taxi driver knew about this app and used it on his own when tying to communicate with me. Amazing, you talk in English and it speaks it back in Spanish and your local language. Then the other person speaks in Spanish or your local language and it speaks it back to you (and also shows it on the screen) in English. That’s a live 2 way conversation. Something you saw in Star Trek back in the day. The universal translator. No it’s not done yet. Yes you need an internet connection (data plans) for the above two buddies to work. For those who don’t have a data plan or internet access it has offline translations. It won’t speak but will translate anything to anything as you type it in. I’ve travelled 4 continents with this app so far and like I said it’s my best traveling companion..PlatinumMedallionVersion: 5.27.0

Still useful despite Google’s creeping monetization efforts and unwelcome Lens implementationThe good parts: I still use the app fairly often for casual translations. I appreciate the ingenuity and effort that went into its creation, the offline dictionary feature is great when traveling, and I like that it’s free. However. The Google Lens refit is a disappointment. It was added without choice or warning. It worsened some convenient image translation features, it’s buggy and slow… and now we’re probably stuck with it. As for that “free” part… I also don’t like that it’s now *required* to store translation data in the cloud — contingent on accepting a broader set of privacy permissions — that Google is likely hoping you’ll tap through so that it can further cash in on your web activities. To that I say, no thank you. All of this for a relatively small amount of data that it could just as easily offer to store on your local device..Most_Indubitably_TedVersion: 6.46.0

Good but not what is neededThis program is useless when trying to overhear peoples conversations or listen to a speech. You can’t tell people to slow down and pause so you can translate each thing they said. That just does not work and is not practical. If I’m watching a show on TV in Chinese it is also fairly useless unless you want to press pause every few seconds. Also when people are talking, you have to tell them to speak slowly and carefully. That is ridiculous. And you have to wait until they have completed a sentence to translate. That is silly. What is needed is for the App to translate as a person is speaking. The user would just wear earphones an be able to listen nearly real time just like a real translator does. Or the translated words would appear as the person is speaking. The function that translates what is written kind of works. It fluctuate the transition consistently until you freeze the frame. Obviously this function needs improving..Scrabble Lover 44Version: 6.1.0

Wow!This app is fantastic. I was looking for a movie to watch and one of the movie descriptions was in Spanish. I downloaded this app, completely free, took about 10s on my iPhone. The app is incredibly easy to navigate. I clicked on the lens feature and pointed it at the description and in real time it showed me what it said; like the words literally changed from Spanish to English like it was always in English. Also, it had a feature that allows you to switch back to the original text, choose a single word rather than a sentence and it even has other cool features like real time transcribing so you can see what someone is saying, translated to another language, while they are speaking! Apps like Google Translate serve the unselfish purpose of bringing people closer together. Hundreds of languages. One app. One world. One love..Justin on couchVersion: 8.18.580

Super Helpful!I use google translate a lot, as a Korean pop fan, sometimes translations don’t come out and I have to use google translate to translate what I want to see. Using the app makes it SO MUCH EASIER. I love the writing and camera feature. Sometimes the camera doesn’t always find all the words, but the feature is so helpful when im writing and I want to check my work, or if something is in a different language and I want to know what it is. The writing feature is also super awesome because I can write in the word in example, Korean and it translates it for me. Sometimes I do feel like the translations are not very accurate as in when I put the other translation through to check and it comes out as something different, but of course the translations can’t always be correct. Overall, the app is easy to use and I love it! ♥️🤠.Is maggie okayVersion: 5.21.0

Works for me...About 20 years ago , I lived in Japan for a few years. I did an OK job picking up the language while there, but I've forgotten most of it now. I recently reconnected with a Japanese friend from those days who never spoke a lick of English. We've rekindled a friendship texting back and forth using Google translate as the medium. We have some very deep conversations on all manner of subjects, and despite the small hiccups, the service has served us very well. You have to be cognizant of what you're feeding into it and avoid colloquialisms and so forth, but by and large, it's quite flawless. Sometimes I forget that we aren't speaking the same language. As for all the negative reviews, if you don't want you use Google Translate, go try to find something that works better. Best of luck with that..Sloppy7thsVersion: 6.33.0

To google Translate communityGreeting of peace and prosperity Above all, we would like to extend our sincere greetings for the “Google Translate Community” staff. we would like to request our language to be in your site, as you see Kurdish-Sorani does not exist in the list of Google Translate, the language is spoken in Northern Iraq , Kurdistan Region officially , and at the same time the language is spoken in Iran, Iranian Kurdistan, or Eastern Kurdistan, More than 45 million Kurds need the language in the world, and it is spoken and official in northern Iraq /Kurdistan Region, government uses the language in all the parties of government , it uses in schools and directorates , so please accept our request , it is very important to students and people even for government and merchants, teachers, students, and so on ... Iraqi Kurdistan, officially called the Kurdistan Region of Iraq by the Iraqi constitution, is an autonomous region located in northern Iraq. It is also referred to as Southern Kurdistan as Kurds generally consider it to be one of the four parts of Greater Kurdistan, which also includes parts of southeastern Turkey (Northern Kurdistan), northern Syria (Rojava or Western Kurdistan), and northwestern Iran (Eastern Kurdistan) The region is officially governed by the Kurdistan Regional Government (KRG), with the capital being Erbil. Kurdistan is a parliamentary democracy with its own regional Parliament that consists of 111 seats. The Kurdistan Region’s official language is Kurdish Sorani and is the most widely spoken language. The two main dialects of Sorani and Kurmanji in its Bahdini variant, The Sorani dialect which is spoken in Erbil, Sulaymaniyah, Halabja, Koya, Ranya, Qaladze etc. ….., we started as a volunteer for more than 4 years until now, the project will be for all people, and it will be for a nation in the future kindly for “Google translate community” tries to add the language so that we need it. Thank you, best regards ..@bokanVersion: 5.29.0

Speaking to a man or woman?Title: "Enhancing Inclusivity: Gender-Specific Text and Voice Options in Google Translate" Google Translate has been a game-changer in breaking down language barriers, yet there's room for improvement, especially in addressing gender-specific nuances. While the platform offers an array of languages, it currently lacks the option for gender-specific text and voice conversions. In many languages, gender plays a crucial role in communication. Whether it's formal or informal situations, the gender of the speaker or writer can significantly impact the message's meaning. As a result, Google Translate's current approach can sometimes lead to misunderstandings or misrepresentations. By incorporating a feature that allows users to specify the gender of the speaker or writer, Google Translate could vastly improve the accuracy and cultural sensitivity of its translations. This functionality could empower users to convey their intended message more precisely, particularly in contexts where gender nuances are critical. Introducing gender-specific text and voice options in Google Translate would not only enhance the platform's inclusivity but also ensure that users can communicate with greater accuracy and respect across diverse cultural and linguistic landscapes..Neo62333Version: 7.20.0

Please read this google!I like google translate a LOT, but there is still problems: 1: even when I have internet connection I can’t use the camera feature. The camera is what I would like you most to update. I can only select languages I have downloaded even when I go to settings and I have a STRONG INTERNET CONNECTION with my network. 2: I can’t use detect language on the app. Not on the camera OR on regular translation which I find annoying. But I can use it on browser!!! 3: my camera automatically goes to danish even when I CLEARLY SELECT ANOTHER LANGUAGE. It’s really annoying!!! 4: your google chrome extension is kinda hard to work. I double or triple click a word and the button DOESNT SHOW UP!!! Even when the button does come up, IT DOESNT TRANSLATE!!! I have found these problems on my iPhone SE that has iOS 16.2 and a Microsoft computer at a school. PLEASE fix these problems!!!.🍪NaMeThAtCoOkIe🍪Version: 6.50.1

Lots of merit, some drawbacksNB: This review relates specifically to French-English usage. First, the good things. While no translator will ever offer a perfect translation, because there’s so much more that goes into it, Google’s well-designed app does an excellent job. It does a fair job of picking up colloquialisms and the nuances of context that can dramatically change the meaning of a word or phase. The camera, conversation, and transcribe features are excellent. My two primary complaints are related. First, as with other Romance languages, French uses the second person plural of the pronoun “you” (vous) as a first person singular in formal settings. So informal singular is “tu” and formal is “vous”. If you are typing something in English to translate to French, there should be a way to indicate whether you want the formal or informal translation. Especially with as many irregular verbs as French has, if it defaults to the vous version it may be a challenge to adjust the verb to informal if you wish to do so. This should be a super easy fix. Related to the above, not only does the app not let you choose, but it often times is inconsistent throughout a passage. It will switch back and forth between vous and tu for singular usage. This can create some laborious manual correction. This is something the developers here really need to address..Mike HallmanVersion: 6.22.0

Please go back to the old version for photo translationThis app was great and extremely helpful until the photo translation interface was changed. Please go back to the old version or have an option I can choose where I can highlight what text/characters I want to have translated and don’t automatically try to translate all of the text in the picture. I used this app a lot just to look up or identity specific Chinese and Japanese characters and can no longer do that. :( Please give us back the option to highlight specific text to be translated without trying to automatically translate it on the picture screen. Please also remove the weird thing at the bottom that tries to give you Google search results when you try to “select text” It’s misleading and doesn’t provide anything useful..Crystal123987Version: 6.28.0

Fantastic appWhen I had this on my I pad I was so dumb because I didn’t know how to use it,* 2 years later * I was looking for a translator app on App Store and has to be free because I know my dad and mom can’t it for me so I looked and looked most of them wanted me to buy it and I can’t buy it so I looked and looked again and I found this app I download it and when Open the app it was free and you can use A lot of languages in the app, in most apps you could only use one language so that made me happy and the other stuff about it! I love the app! It’s the only app that I like to use for language! I hope other people like the app I saw some bad reviews I don’t know what’s their problem but yea I hope everyone likes it and yea! Thats all I wanted to say so yea, have a great day! :).MalinastarplayzVersion: 6.8.0

Awesome, and some recommendation (for now).This app is awesome! Been using it for a year now. I have some recommendation tho'. Do you mind adding a feature where it shows various dialect (accent), both in writing, speaking, reading, etc...? For example, Japanese. Japanese have three writing system (Hiragana, Katakana, Kanji) as well as Romaji, which is the Japanese way of writing words in English. So do you mind putting them in category or organizing them if translated? Would be nice if you add footnote for each words that shows like in what way can this word be applicable. This is the recommendation I have for now, and I do think it will change this app greatly feature-wise because there is still confusion because one word can mean many things, and can be used differently depending on context..Review1stPOVVersion: 5.18.0

I love this appI do not know enough Spanish and English is my primary language. So, I have had this app since Spring 2015 to communicate with my non English speaking friends who speaks only Spanish . It is so useful to show text info to a friend or to email to them. The speaker can talk for you in person. The reverse feature can help you check accuracy in the communicated info before you send email. I think they are getting better. Great in a debate with Someone. Your non English speaking friends can not fake ignorance: don’t know English to you. I have not had to use the picture translate mode much. I phone can Cut, Paste and Send in text or email. I am sure picture translate it just as good for reading materials. I use other language too and almost every day..ShopptheraVersion: 5.25.0

Good in a pinchI use this app mainly for Haitian Creol. I’m thankful this app exist’s and that if you download the language you want you can use the app without wifi (it also works faster if you use it that way). Is it perfect?… Not by a long shot. The app translates your word literally and not your thoughts so you have to arrange you English in a very simple an direct manner so you tone and intent is not lost in translation. You also have be careful to use that exist in the language or it will just spit out the English word you used… And sometimes the translation just doesn’t make any sense. So while I do greatly appreciate the app exists and an effort was made to support the Haitian Creol language it needs a lot more work. I’d say it is currently on correct 75-80 percent of the time..TEEMACK1219Version: 6.27.0

Works decently well, but has some problemsGoogle Translate certainly works quite a bit better than some random online translation service, but there are quite a few things that could be improved. Pros: - Does a generally good (though not perfect) job translating phrases and idioms. In particular, many expressions that mean something in one language but doesn’t make sense in another are correctly translated to the analogous expression in the other language. - Has an offline download feature that lets you translate without reception. This is of course very useful when your phone service doesn’t work overseas. - Allows the saving of translations for future reference, but that doesn’t seem extremely useful. Cons: - One cannot choose to switch between various forms of a phrase for languages that have multiple types of conjugations. For example, you can’t choose to have French use tu instead of vous. - The translation of a word does not show whether the word is masculine or feminine for languages where it’s relevant. - While the offline feature is useful, it’s *extremely* slow. In fact, the online feature can be quite slow sometimes too. I chose to give the app 3 stars because for me, the cons make it quite cumbersome to use this app as a general translation / reference manual..Audio-enslavedVersion: 6.1.0

Best translator, but needs to change default recording durationWhile this is, by far, the best translator, the developers really need to add an option in the settings to manually set the mic recorder duration. Many times my participants pauses to choose their next word carefully, the app automatically decides they have finished their though and begins translating which interrupts my participants’ train of thought and disrupts the flow of our conversation. It would be better to allow both the manual option of changing the default recording duration and allow the user to manually stop the recording if their participant finishes their train of thought before the set recording duration has been met. Otherwise, this is a superb app for accurate translation..Bilingual_Family_01Version: 7.9.0

Are you kidding me???????!!!!!! Best deal ever!!!!!!!!!!!!!!!!!!!!!! Great in every way!!!!!!!!!!!!Usually apps with this much deluxe to them are really expensive and you need to save up for them (Blech) so great job on that!!!!!!!! Also, it's really compatible and accessible (And right now it feels like only you guys and apple are the accessible apps) and so easy, and cool!!!!!!!!!! I use it to learn how to write French and also how to talk to my parents in Afrikaans and German which are there home languages, and it is a MUST-HAVE!!!!!!!!!!!!! Now it seems ridiculous that they limit it to 5 stars!!!!! This is worth ********************************************* Thanks Google for making such amazing products, I'm a big fan (even though some of them I don't like as much as others) Continue, definitely!!!!!!!!!!!!!.Glitterkitten🫶🏻Version: 6.14.0

This App Changed My Life!!!Being a Kansas girl and falling in love with a man from El Salvador was really frightening for me at first because of the language barrier. I’d taken 3 years of Spanish in high school (YEARS Ago) so when I went to meet his family for the first time I felt like I’d never be able to belong. But, with this incredible translation app I FINALLY am becoming fluent in Salvadoran Spanish!!! I can not only speak for Spanish now, I’m also now able to listen and understand almost everything. And, do you want to know the best part?!?! If I don’t understand a word, phrase, or even a text message from the family I can just open my Spanish Translation App now and type it in, save it, and learn even more Spanish!!! Seriously, get this app NOW!!!! 😊.Ms.Sweet'sTruthVersion: 6.14.0

I use Google Translate, but…I use Google Translate, but it definitely has its fair share of issues. I enjoy its OCR function, but in my experience it produces worse translations than if I were to spend the extra time writing it in myself (which I don’t want to do when I’m translating Mandarin Chinese to English). When I’m translating from a non-English language to English, it shows the definitions in the non-English language. I understand why, but Google Translate is not exclusively used to translate from native language to foreign language. There should at least be the option to chose a language for the definitions! Despite some glaring flaws, it’s still much more accurate, in my experience, than some of its contemporaries. DeepL is useful for casual speech in Japanese to English, but it can’t beat Google Translate in formal text..Désirée GVersion: 8.10.44

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Google Translate Negative Reviews

Horrible Application Given the Size of the CompanyThe Google translate app is a joke. There are very few apps that can lead someone to yell expletives while sitting in their kitchen trying to enjoy a cup of tea. Editing something you’ve written on the Google Translate App is a pitiful process filled with tapping the screen of your phone over and over attempting to unselect individual words or sentences. Sometimes it selects the entirety of what you’ve written and won’t allow you to unselect it without a fight. It’s unconscionable that the process for editing what you’ve written doesn’t follow every other smart phone format. Not only that, when you’ve finished writing of considerable length, in my case an email, and would like to highlight, copy and paste it, you will quickly realize you cannot highlight and scroll at the same time like you can on any other apple app that includes type. Instead, you’re forced to go through a ridiculous process of highlighting as much as you can see, pasting it, returning to the app, copying more and then pasting that. I repeated that process six time before I had copied my email over to gmail. If I had more time I would go into detail about the “define” tool that pops up unprovoked and further adds to the absolute farce that is the UX of this application. For a company like Google to have produced such a dysfunctional infuriating UI is truly shameful..MTLima1995Version: 6.30.0

This used to be excellent. Google lens made it terrible!As usual an update makes the produce worse instead of better. I live in a foreign country because of my husbands job. I use this app everyday. ALL THE TIME! Before, I could use the camera option to translate in real time or take a picture and let it scan for text. Then I could choose which text to translate, it could be 1 word or 1 sentence or 1 paragraph or the whole thing. The lastest update removed this option. Now when I click on the camera option it says “Google lens” it automatically blocks out the original texts and puts the translation over it, like it did previously but now when I take the picture I can not scan the text and choose what part to translate. It simply takes a screen shot of the translation already made on the first screen. If I try to select a specific word, it selects the translation and then translates it back into the original language. This does work well! The meaning gets more and more mixed up until it just makes no sense at all. Translating a translation instead of just scanning the original text is a huge downgrade. I am so frustrated! I am going to start looking for other translators because this has caused a lot of issues for me, on a daily basis. I’ll keep checking back to see if they ever fix this issue or not..WhsbflfirhdbskabbdVersion: 6.29.0

Great app ruined by updateThis was an incredibly useful app that I used for reading Japanese characters that I was not familiar with. It would provide the reading in Japanese along with the translation into English or another language. The update changed the ocr function and now it uses google lens which is terrible in this case. The text is automatically translated into English and I have to change the setting every time I use it to “show original language” just to be able to find the character I am trying to read. Please add the option to disable the automatic translation function for the camera. Also the word selection is buggy. I used to be able to highlight exactly what I wanted to translate. Now it tries to auto-select words and frequently selects parts of text I don’t need or won’t select the text I want. Please switch back to manually highlight method or make it an option. Finally, please bring back the reading/pronunciation of the original word (the reading of the Japanese character in this case). This app was a 6 stars out of 5 before. After this update to google lens it’s just 2 since the functionality I relied on is gone now. I give it 2 stars because it is still useful for translating European languages..TokyodudeVersion: 6.49

The new update ruined a great tool to help learn ChineseSo, I’ve been learning Chinese for a few years now, and one of the most useful features has been the camera mode in Google Translate. When you learn a new character in Chinese, if you don’t know the pronunciation, it can be difficult to search up. Google Translate for full sentences in Chinese has always been iffy, so I usually found it most helpful to select “Camera” mode (instead of instant translation), SELECT THE COUPLE CHARACTERS I DIDN’T KNOW, and get the pinyin and English translation. But the update got rid of the ability to take the picture before translating, which makes it more difficult to find the characters I’m trying to learn. On top of that, when I click on the translation to learn the pinyin of the words (since the pronunciation doesn’t show in the preview) - it will TRANSLATE THE ENGLISH BACK INTO CHINESE TO GIVE YOU A DIFFERENT CHARACTER WITH THE “SAME” MEANING. The pinyin is very important so I can type the character and not have to rely on using a picture to translate in the future, but Googles update makes this impossible since you don’t get the original characters pinyin unless the “translation” back to Chinese gives you the same characters. Overall, a super infuriating update that ruined this app..WiifanVersion: 6.36.0

French ShortcomingsRecent changes where we can no longer coax the system to force the informal ‘tu’ or the formal ‘vous’ - we used to be able to put tu/vous directly into the English version in place of “you” to force the translation…now it completely ignores this and just randomly gives us tu or vous forms as it sees fit - which has nothing to do with our desired translation. Also with the part tense we used to be able to add “it rained” to translate to the passé composé and then “it was raining” to translate to the imperfect. But now it also ignores our input and decides on its own. This defeats the purpose of its not translating what I’m telling it I want. Huge ongoing glitch! They don’t specify the gender on French nouns that begin with vowels. Most words you can see le for masculine or la for feminine. But for nouns the begin with vowels it’s contracted to l’ so we can’t tell the gender. I’ve send several pieces of feedback to correct this glitch by using the indefinite article un or une instead, which is never contracted or just by identifying the noun as masc or fem. It’s been years of me among suggestions and Google refuses to fix this design flaw..AlarmonfireVersion: 8.5.0

The Most Recent Version Removes Features EntirelyEven as recently as 4 days, this app has been the most useful study tool I have ever used. The latest update has stripped away many of the most vital features. Allow to me expound upon the usefulness of the previous version of this app. This is an app that allows one to take photos with one’s phone camera and then translates the text within the image to a language of your choice. The issue with the latest update is that you do not get to choose what text is translated. If you take a picture of a page that has 3 English Sentences but only 1 Japanese sentence it will attempt to translate it all. The previous version of this application allowed one to simply drag a finger and highlight text to translate which was useful because you could specify exactly what characters you wanted to view which not only reduced the likelihood of an inaccurate translation but even allowed one to highlight specific kanji ONLY from a sentence to highlight. Making this extremely useful not just for everyday use but for studying as well especially when finding new Kanji while out and about. Now you can no longer highlight or specify which text to grab from an image, it will attempt to grab everything whether you wanted it translated or not which is an extreme hassle. This “update” was likely implemented by people who have never extensively used the app for themselves it is far less effective and much more aggravating to use. I am willing to PAY MONEY for the older version than using the app as it is now in it’s current state. It really was my greatest teacher and now it has deeply let me down. I’m sorry but this is not an ideal QoL update. I am begging that this latest update be reverted. Please. If the developers actually read this review then I thank you dearly for your consideration..Survivor722Version: 6.28.0

Hard to Use, Inaccurate, Barely WorksMany times when I record audio or pictures, the translation doesn’t even come up. The audio is worse since no matter what I do, speaking into the microphone is just a bust. I’ll say something into the microphone, and it won’t do anything. It doesn’t even load, it just indefinitely waits for me to say more. No matter how much I say, real words or not, it doesn’t ever even acknowledge that I’m done talking and if I hit any buttons, the X to close it or microphone button that you’d think would tell what it said, just cancel out of it. Not to mention, taking pics is a nightmare. You have to highlight with your finger the phrases you want translated, but you can’t move the picture around easily. So if you zoom into a certain part, it’s hard to zoom back out, and you can’t move the picture at all without zooming in or out. So if you zoom out in a way that makes the pic go off to the side, well, too bad. Why can’t it just detect the words itself? Or at the very least, why can’t I translate more then one thing in a picture, and do I have to take the same picture again and again just to see everything it says?.Lizzie LiciousVersion: 5.26.0

Terrible design - using the browser version is betterI installed this because I frequently use the browser version in Google to translate between English and French and I thought the app would be more convenient. Took me less than a minute to see the flaws in it. It's a horribly designed app - for example, in the browser version you can "switch" the languages around to make the destination language the source language. This is really helpful if, for example, you wish to practice making sentences in a language and then switch them around to compare your sentence to how Google translates it. In the app, there is a switch button but it switches the TEXT between windows instead of just switching which is source and which is destination - so my French sentence goes into the English window and vice versa, meaning they don't get translated. This is either a really stupid bug or an inexcusable design flaw, and to be honest it's entirely what I've come to expect from Google software. There are ALWAYS really stupid bugs and oversights which people complain about for years but which they never fix. Oh well, uninstalling it now..NYCJamesVersion: 5.20.1

Needs multiple enhancementsFirst, the app only remembers like the last four or five languages you translated to/from. Please, let us keep 10+ recent languages in tue recent list. Second, I suggest you make them into small “pill” style buttons so they don’t have to be listed vertically, instead they can be shown one after the other, paragraph-style as colored buttons. I can click them easily and more can fit on the screen. Secondly, there is this problem where if you translate the word “le” from Italian to English, you get several alternate translations WITH A DETAILED EXPLANATORY PARAGRAPH IN ITALIAN. If I could read Italian why would I be translating from Italian to English?? And, to add frustration, you cannot COOY the Italian paragraph so that you can paste it into a translation tool to read it in English. Come on. I don’t know why this app has close to five stars, it’s very old and stale, and has that joyless, un-human, engineering/Google-design experience. Worse than joyless it’s just not a great user experience design as far as usability. Two stars..RemingtonRandVersion: 6.45.1

Gogle translate badGoogle translator is bad because it automatically corrects what you say so if somebody in another language says something that is spelt badly it will automatically correct and that is bad when you tryings to understand them because they might say something else rather then what it automatically corrected one and it doesn’t detect some languages that are supported by apple so if you use a language that isn’t in google translator it will say its english instead of the actual language and it is when it is annoying because if you are trying to understand what you are saying in that language it will not work and there isn’t lots of translators as good as google translator which means you will never know the language where its from and maybe you would want to know but you can’t so thats why google translate is bad because people who speak different language and you tell back to them in they can tell you are using translator and so use a different translator instead of google translate..CmvflashVersion: 6.21.0

New UI is horribleEverything is too big and buttons are located in nonsensical places. Why is the X now in the top bar instead of at the end of the entry field like every single form on the planet? And after a search why do i have to hit a back arrow in the hard to reach upper left corner or the “new translation” button at the bottom right of the screen, which is not where a user is focused? Or why did the X from the first screen disappear? Just put an X button at the end of the form field to start a new search. And turning the phone to landscape mode no longer makes the translation large and full screen. You have to hit … and then choose full screen from a menu. Absolutely moronic. To whoever designed and approved this new UI have you ever used the app in a real world situation talking to someone in a foreign language? But worst of all is the loss of the listed search history to accommodate all the wasted space for the new clown shoes UI. And only one suggestion from the history pops up as a suggestion if you start typing so you must retype the entire phrase over and over again to see the translation you need if the suggestion isn’t what you wanted. The app is now almost useless if you are trying to learn a language and would like to quickly refer back to the app to refresh your memory on what you recently looked up. Now you have to waste time and retype everything. Again, did you test this with any actual users? One star until old interface is made available again..WwewVersion: 7.3.1

Used to be great until recent updatesI used Google Translate for years, it was my lifeline in East Asia when I traveled there frequently for work. However, the newest update absolutely broke the most essential functionality of the app for me; instead of being able to quickly scan and upload the text from pictures or my camera, Google Lens now just plasters opaque boxes obnoxiously over the words that I want to read with its attempted translation. Now this might be fine for languages that use the Roman alphabet, but for languages like Chinese or Japanese the pronunciation of the words is half of the battle for ordering at restaurants or learning the language. And even worse, when you ask the app to give the original text, it translates it back to English instead of just giving the identified text! This is the kind of behavior that results in meme-worthy translations like turning "Star Wars" into "Backstroke of the West". This update completely guts the app of all the functionality it had for my use case and I will be switching to a different translator..AlimuniumVersion: 6.40.0

Please bring back the old UIThis new UI is too massive a change from the old, much more user-friendly UI. The new one (I suppose) is meant to be “simplified”, but it’s so stripped back that it’s actually more difficult to use. I use Google Translate to assist my casual language learning in Spanish and Japanese. I had loads of sample sentences saved to use as reminders for grammar and what not, and now ALL of those sentences are GONE. It’s not the end of the world, but to have a Favorites history go from dozens of useful examples down to eight random words is pretty disheartening. I also preferred when the app opened on the History page, since it meant I could scroll to see what I wanted, if I didn’t need to start a new translation right from the get go. The translation feature was at the top of the screen if I needed it, so whether I needed History or New Translation, I had both features at the ready. Now the app launches into a hideous white IN YOUR FACE blank screen, with a MICROPHONE as the DEFAULT! Yikes! I mean, sure, a microphone is fine if you are trying to translate a conversation on the fly, but let that be a discreet button to the side, as before. It’s the glaring white screen, and I suppose black screen if I decided to turn on dark mode that is so off-putting to me. What was wrong with the old UI, where you could launch the full screen translation mode if you wanted it, or stick with the smaller version at the top of the History screen if that was sufficient?.SiroccoDreamVersion: 7.10.0

Bring back the oldI have been using this app without much issue for a long time, and it was decent… However, your latest major update was a serious DOWNgrade! The new look is terrible! Why “fix” what isn’t broken?!! The user interface is worse than previous versions, and it is inaccurate! I frequently enter a word in another language to see if I have the correct tense, and it translates back to English as if it’s correct, but when I enter it back in, in English, it doesn’t translate to the other language the same way! And when I check online, I find it’s NOT correct! This app has become far too unreliable for use when I am needing accuracy for major Crossword creation, or any other use! I hope you will address these issues, and PLEASE return it to a normal size and font!! ## When an ENGLISH speaking person needs a translation for another language, like Japanese, it does NO GOOD to only translate in Japanese text without the actual SPOKEN WORD translation! This app has really gone downhill- very disappointing!!.T.DallVersion: 8.4.0

Flawed text scanning and translationsThis is an amazing translation app, especially the real-time camera mode, straight out of science-fiction! However, it gives different results between camera Instant mode and Scan mode (often the Instant translation is close but a little off, Scan is more accurate but slower). A big problem with Scan mode is random omission of Japanese symbols from the source text and/or incorrect scans (wrong characters), so you’re unable to get a complete translation (frustrating). There are also frequent Google network errors resulting in delayed translation (or none at all), and frequent app crashes. You cannot pinch-zoom the camera, which is a problem on a smaller screen or text sizes. You can share/save only the translation results and not the scanned original foreign language text. I also don’t like how the camera mode always defaults to Instant instead of the last setting used. So although this is a convenient app for translations, it still needs a bit of work to get a higher rating from me..Starfleet VetteVersion: 6.4.0

Glitchy, even the review only works sometimes.I had to spend twice as long writing this review because the app frequently won’t give you a keyboard when you have to enter something. I guess they don’t really want anyone to write a review. Of course, that’s not surprising given how inconsistent the app’s functionality is. It’s speech recognition is awful. I find I often have to say something upwards of 5 or 6 times before it accurately transcribes what I’m saying. I don’t know if any language in which an “L” sounds like an “N”, yet I tried to get the app to understand “lei” was not spelled “nei” before it worked correctly. I also hate the fact that things which are obviously questions are translated as awkward sentences. I know, it’s easy enough to type a question mark. But if I need to practice my speech, I can’t “say” “question” so it understands I’m asking a question, “is this seat taken?” I guess I could say I’m getting exactly as much value as I’m paying for..Mark922Version: 6.34.0

DOWNGRADE in Version 7.1What a major disappointment! How could the developers think these changes provided any improvemebt at all? While Google’s translations are still excellent, and it used to be far better than other apps, the recent changes in functionality, layout & appearance have gone so far overboard with simplification that it’s barely usable. It now jumps from screen to screen with no warning and shows far less information than the previous version. It used to be very helpful to have language choice at the top, where you also enter text, now it’s inconveniently at the bottom. It used to be very helpful to have the most recent translations on the lower part of the screen, making it easy to work through more complex translations. Now you have to separately search history, and cannot see at the same time as the current translation. While I’m a big fan of ledgible font size, the new text is so large as to be difficult to read anything longer than few words. Also, the related words, examples and explanations no longer fit on the same screen. You have to scroll down to see them, again limiting the information available at the same time. It’s a real shame such a great tool has gone down to below average with a single “update”!.PretzelTVersion: 7.8.0

New UI update a downgradeSome aspects I may just need to get used to the new navigation but others are simply gone now. Even so, something is off because normally I can adapt to almost any UI update easily and this one just feels clunky to navigate now. A big feature for us was using the rotate to enlarge translation. As we are both at an age where reading glasses are needed this feature enabled us to sit at a table and converse without having to pass the phone back and fourth…. That feature is now gone. Another feature that is gone is the pinyin for Chinese is now only displayed after you leave the editor and go to the final translation instead of showing it while typing. It may be that I’m just remembering incorrectly on this or it is exaggerated by how the text editor mode has to be used so deliberately now and going back and fourth feels clunky..MerccatVersion: 7.10.0

Was reliable but now its crapI used google translate for everything. I live in a nonEnglish speaking nation so it came in very handy. but since the latest update I've had innumerable issues with it. I can't copy and paste it just puts in "TEST" when I paste something. the keyboard is messed up with emojis instead of words in the predictive text lines. the keyboard is laggy and often replaces correctly spelled words with incorrectly spelled ones. the keyboard has a globe symbol at the bottom that opens first with a list of emotions instead of the keyboard. it doesn't auto capitalize the letter of a first word in a sentence. it doesn't input a period at the end of a sentence . many times it doesn't input the letter I type. if i capitalize something i have to hit the shift typea the letter and hit the shift again or it CAPITALIZES EVERYTHING. all the letters appear capitalized on the keyboard regardless if the shift is on or not. it does this in other internet based apps as well but it started with the google translate app..GTNLisaJamesVersion: 6.13

Very bad latest update version and very slow appThis last update version for google translation App it’s very bad version because it’s so slow and the new options that you add it to develop this app it’s awful and very bad and too slow I have iPhone 7 Plus 128 GB I use all others apps and it works very fast but when I use your latest update version app for google translate it’s too slow and the options you add it is too awful and bad, because when I open pictures I can not converting them to a text any more because of your latest update version because I used to open the Google translate app and open picture with the text and it converted to a text, and plus of that the app is very slow, you guys are making these new updates to your app to let people buy the latest expensive new iPhones or Samsung or other latest phones you are making deals with the phones companies to do that..Hossam HaddadVersion: 6.39.0

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