Penny Finder Customer Service

Penny Finder Positive Reviews

No “Favorites”I like this app except for the quote “Penny list”. I have 16,889 entries and no way to organize them. It says to save things to my “favorites”, but there’s no “favorites” on there. It makes the Penny list pretty useless. I tried to contact them but the form to fill out won’t work. When it ask you for the name of the app it only gives you the option of using numbers. It’s very frustrating. Also when I click on “beginner video“ or “contact support”, it takes me to Facebook. The actual scanner works good, But the “Penny list” and the “Haul wall” don’t offer me any more than I can get from a Facebook group.(I still have to do all my own organizing).NkygrammyVersion: 1.7.9

Totally worth the price ❤️ this appI don’t buy to many apps but I came across penny finder and I wanted to learn more on how to save money. With this app I have been blessed! I have been able to help my family and donate to help others. It’s a great feeling to be able to help someone when you are the person that could use some help. I highly recommend this app and the Facebook group. I enjoy interacting with others who can relate and help each other. Very user friendly. Definitely know that you need to not just jump into finding deals. Make sure you watch the tutorial and study. In no time you will be a pro. The scanner is absolutely the best and I’ve never had any issues with it. The developers are awesome people who immediately contact you back with any issues you have. Try it! You will get your money back and more after your first successful trip. Bless you all!.Amanda Tallent BrockVersion: 1.7.2

Love It - Except For 2 Things!The app is great! The verified penny items make it way easier to find items in the store. The moderators do a great job of enforcing the rules. (Like only post Penny items not sale!) I do have 2 complaints - 1) The app glitches a lot in the store. The camera scanner will turn upside down, so I have to type in the UPC. The app also crashes a lot for me in the store. However it works almost perfectly when I’m in WiFi. 2) I wish that the “penny list” had categories to search through and a tool to prevent the same item being added multiple times. They’re is no consistency in how users title the items they add. For example someone added a tube of Crest toothpaste to the list. But, they only named it “Crest 3D White” instead of “Crest 3D White Toothpaste”. So if you are searching for “toothpaste” that great item won’t pop up. For newbies like me who browse the penny list to learn what to look for, those searches are critical..FitandflairVersion: 1.7.2

Good App!There is a learning curve to the penny finder app, but it doesn’t take long to get the hang of it. Once you get used to it, it’s easy to use and such a cool app! I love that there is a wall to post about items, and you can comment and interact with other penny shoppers. There are only a couple things I feel need improvement. When searching for items on the app, they can sometimes be difficult to find because they’re listed under an unusual name or misspelled. Also, it may be more helpful if the size/weight/quantity of the item were listed if applicable. For example, dog treats, candy, feminine products, etc—sometimes the size/weight/quantity is not visible in the photo. I feel that this would make it easier for shoppers to know exactly what they’re looking for. Nevertheless, this is a brilliant and awesome app! Penny shopping can be challenging, but so much fun!.SerowskiVersion: 1.7.2

2 dolla.... will make you holla...from PURE EXCITEMENT!Oooook, so, I am not a big fan of new apps, especially when I have to spend money on them. BUT, I decided to give penny finder a shot, in hopes of it actually making up for the money spent. I am very happy to say, that the app made up for the 1.99 in less than 12 hours 👏🏻! I had never been able to find a penny item, and actually thought it was some sick joke people posted about online, mocking all the poor people who spent hours tearing through a dollar general, in search of just one single penny item (been there)! But, that is not the case. Penny items are real folks! And they are awesome! And addicting! This app is a life saver, (maybe not life, but definitely a MONEY saver!) and in my opinion, it is soooooo worth the $1.99! This app has helped me get at least one penny item every time I use it!❤️.ItsmedudesVersion: 1.5

Penny itemsI love finding penny items. I’ve used this app QUITE a bit so in my experience is has paid for itself. I don’t usually pay for apps but it’s actually really fun to penny hunt. Lol. I do wish there were some more features in the app. I love that you can post hauls but I wish you could comment and it would let you know when someone has answers. To the best of my knowledge there’s no alerts for that. I think maybe they’ve made it so newer stuff shows up towards the top on the list? That’s helpful because my stores are way too darn organized. But I do believe the app is worth the price. Though don’t be surprised when DG staff recognize you as the penny finder client because they don’t always love you..Batgal85Version: 1.7.2

Awesome resource!I was a bit skeptical, but it turns out that any trepidation I had was unfounded... this app is great! It’s really helped me get in the penny finding game, and it’s so exciting when you find something and the phone buzzes and that green box pops up! I’ve even added a few penny items already. Only one suggestion... instead of deleting ymmv pennies, how about leaving them in the app? You can see how many people verified that they got it for a penny and how many people flagged the item. It might be valuable to know the item might be a penny for you, and could open up a whole new world of hunting!.Rampant5Version: 1.7.2

Family Fun!This app is incredible and worth its weight in gold! My kids can use it with ease! Since becoming disabled and having 3 kids we try to have fun and reward them when we can. Now our activity is penny shopping! I put the app on my phone and an extra phone we had for my kids to shop with! I even got my mom to get the app and now she goes with us! It’s fun for the whole family! We also give away a lot of the items we get so it’s also a great way to teach my kids charity! We truly love it!!! P.S. We love that it vibrates when you find a match! Makes it that much more exciting!!!.Samk.1283Version: 1.7.2

Love it By: UniqueI was hesitant on spending the $1.99 for this app and wasn't sure if it really worked. I tried penny apps before this one that was not accurate. When I purchased this app omg best app ever. I found so many penny item. I got Christmas toys, socks, shoes, home supplies, food, and last but not least as seen on Tv items🙌🏽. I know a lot of people say why penny shop. It's about getting the good deals on top of the excitement you feel when you find an item. I love penny shopping and this was the best $1.99 I've ever spend. Now I'm off to penny shop. Trust me this app will not disappoint you..Unique66Version: 1.5

Love this app when it worksThis is a great app to find penny items at the Dollar General. However, it locks up on my phone all the time, does not open OFTEN. I have to restart my phone and other apps make it work. It’s slow working as well. My phone is fully updated and works well with other apps. Needs improvement but when it works it’s great. Something new is it locks up and has to be forcefully shut down when scanning consecutively. Wish this worked better..LiljadedragonVersion: 1.8.4

Loving good friends, good deals and fun. It’s a blessing to be a blessing ❤️I love this group because of the people. Since I have been in this group I find myself searching through my Facebook post just to see what everyone is posting and doing. The idea of no drama is awesome. Since I can’t work I now use penny finder as a way of occupying my time and also find great deals for my family and others. It can be addicting, however I don’t mind because it’s a great app once you learn to use it properly. Thanks penny finder for creating this for people like me..Pooter loveVersion: 1.7.2

Worked great for a whileI was loving this app at first then something happened and it loads to the haul page but when u clock penny list it won’t come up. It keeps loading and loading and loading and never comes up. I have tried shutting the phone off and back on. Tried going through the App Store and going into my purchases and loading. It did load it that time but just went in to see if it would load again and got the same thing. This need to be fixed some how. Have had dozens of people having the same issues.Cher06Version: 1.8

Best Penny Shopping Resource AvailableThis is by far the best penny shopping resource available. It is newbie friendly. Using the app removes a lot of the trial and error with penny shopping at Dollar General. The scanning feature within the app saves so much time when in store. The penny list Is compromised of penny finds submitted by users. The app developers are very active and diligently monitor the database to keep it as accurate as possible. I have recommended this app to so many of my penny shopping friends and we all agree it is well worth the cost..Livin La Vida BrokaVersion: 1.7.2

Pros and ConsI am glad I downloaded the app, it has helped me confirm a few things, however the downside to that is that with the older items not being loaded it doesn't help confirm them. So I am hunting through screenshots or FB, which takes a lot of time! I do my best to add items, but that is time consuming for someone not getting paid.. hint hint lol The other pro and probably one of the things I like most, beside seeing Match Found!!! The app will work in the stores if you are logged in, so with no signal to check FB pages, I can still scan items.. great job with that! Thanks!!.LilKrisssVersion: 1.5

Absolutely LoveI love this app. It makes penny shopping so much easier for me. The app works even if you have no signal in a store just by scanning the item. I have been using it for several months and have never had any issues. I study the haul wall and the penny list to make sure I am aware of what penny items are out there. I have actually been able to locate more penny items then a friend of mine that has been penny shopping longer because she doesn’t have the app. If you penny shop, you need this app..Mrs Moma ClausVersion: 1.7.2

Life changingI love this app. I enjoy looking for things others have found and enjoy posting what I have found in return, they were so helpful and nice when I had any troubles with app. I have suggested this app to several others and I have heard from them nothing but good things. Every once In awhile you will scan something that ain’t the same as what it says or you want find it in your store don’t give up, you will find more than you want and that is a promise, this app is worth buying.Finding and searching join meVersion: 1.7.2

Overall Great AppI have had this app for a while. It has improved so much over time. I love the feature of being able to add favorites. I also love that the penny items have to be verified by other users so you can see how many people it has been a penny for and how many have said it was full price. One thing that could be fixed is that lately I’ve noticed that when scrolling the screen will freeze every now and then for a few seconds before it scrolls..RachelPattVersion: 1.7.2

Hidden Gem!!! ❤️I’ve been out of work and without a paycheck (still fighting for it) since October 2017 due to a disability. I stumbled upon this App while looking for ways to spend less and save more. I was skeptical at first since it was $1.99. Never in my wildest dreams did I imagine it would be so great!!! It has been a blessing to me. I have MORE than made $1.99 back. I can’t thank you enough! I may not hit a lot of things at one time but what I have found (such as toothpaste etc) has helped me a ton..Blessed In PAVersion: 1.7.2

Worth Every Penny!!!This is the ONLY penny app that has saved me and my family hundreds!!! It is super easy to use when in store with the scanner provided in app! There are also pictures of the item just match the barcode that is also provided! Some stores do not have service so make sure you REFRESH before entering. Out of the 15 stores I shop at there is only one store that does not have service!!! This is absolutely worth purchasing!!!.Shae WallsVersion: 1.7.2

Seasoned Penny Shopper Loves this APP!!!!I have been Penny shopping for probably about four years now and I absolutely love this app it has saved me so time!!!!!!sometimes I would pass things up because I wasn't sure if it was a penny item and with this app I can verify!! The only complaint I have is I wish I would of had this app four years ago when I started penny shopping!!! You will not be disappointed if you buy this App!!!!!!!!!!.CouponchixVersion: 1.7.2

BEST THING SINCE SLICED BREAD!I bought this app about a month ago, and it has helped me find over 100 penny items!! It is very user friendly (super easy to utilize)! I love seeing everyone’s penny hauls on the haul wall! I love that we can scan an item to see if it is a penny, and I love that you can type in a brand or product name to quickly find what you are searching for! Definitely worth the money spent! I have made that back in pennies!!.KmartaholicVersion: 1.7.2

Great app, but new loading issuesLove the app, used to use it all the time, but now the Penny List won’t load probably 90% of the time. Haul wall is fine, loads quickly as usual. I’ve reinstalled, cleared other apps, nothing is helping and it’s becoming very frustrating, to the point I can’t even use it as a tool in stores anymore. I can’t even get it to load at home most of the time to add or verify items anymore. Nothing has changed on my end, so not sure what’s happening..Dickballs67642Version: 1.8

Penny Finder App ReviewI don't purchase many apps, but I figured this one was worth a try. It only took one penny find to pay for itself. While I'm not an avid penny shopper, it's nice to confirm a possible penny item BEFORE I check out. It's really a cool app that I wouldn't want to penny shop without. Anyone who plans to invest the time in penny shopping should invest in the app--small price, big payoff. Highly recommend..Seabreeze71Version: 1.7.2

The best app ever!!!!I have searched before apps and Facebook groups for Dollar General penny finds and this trumps them all. I love this app the best money I've ever spent! It's an addiction that is so awesome... I've found things for my granddaughter that will last a long time - clothes, socks, hair bows etc. This app is unlike any other - so glad I took the chance that I recommended my sister for it. :-).PadytnyyVersion: 1.5

1st DayWow. So. I was skeptical at first and I was hesitant in buying this app. Well. I tried it out, and at my first store, I got about 14 items. I do have one suggestion thought. Someone else mentioned having the list organized into categories. This would be extremely helpful. No one wants to scroll through over 3000 items and the scan and check method can get tiresome. Still. Awesome app..GhfhjhdkydmvdyifdkgdkhfdhfdkhVersion: 1.7.2

Loving it!I just downloaded PF last week and started looking for Pennies. With the help of this app I have been able to find roughly 30 items this past week! I didn't even know what Pennies were before then. Thanks PF for being here to help keep things straight! Having the list and being able to scan barcodes is a tremendous help!.ShandellynnVersion: 1.5

Awesome App!!!!!This is the most amazing app I have ever used there’s a scanner on it to scan barcodes it tells you all the penny items so you’re not having to scan every item in the store it is amazing it is so worth buying I would’ve paid way more for this app I love it and I use every single week thank you so much for creating this app!!!!!.Littleman4314Version: 1.7.2

Fantastic app!This app is great! The scanner helps you figure out whether an item is a penny item or not without having to scroll though the penny list. I’ve already gotten over $75 worth of items for about .50 cents total! This app has already paid for itself and is well worth the one time $1.99 fee!.ShrtstopshrtyVersion: 1.7.2

Use in a pinchI bought the penny app when I was new to penny shopping. I loved the idea. It has worked great for me not one item that’s come ups Penny has scanned different at the register. My only concern is using it makes my poor phone die quicker. So I tend to use photos and then the app in a pinch. (My phone dying might be a phone issue who knows). Other then that no issues or concerns. It’s a great app!.April31lynnVersion: 1.7.2

Definitely worth buying!I don't ever buy apps but this one was definitely worth it it's easy to follow and get started! Love that you don't have to have service to use it because my stores don't have service unless your beside the front door! Download this and get to finding those penny items!!.Lenab11111Version: 1.5

Love it!!I use this app every time I go into any DG. I review the list before I go but it's still so great to have when I can't remember for sure what a particular item is that is marked down. Able to use when I don't have signal and have only had trouble loading maybe two or three times at most..Cal070613$Version: 1.5

Awesome!I seriously never rate apps, and I definitely NEVER buy apps either, but this one is so so worth it. It has saved me SO much money, and is awesome when you’re in the store and need to quickly find out if an item is a penny or not. I love the UPC scanner, easy to use. This app has definitely already paid for itself!.Kcorl3Version: 1.7.9

You will LOVE to use this app!!The Penny Finder app is like solid gold!! As soon as I downloaded the app and used it at my first Dollar General, I found several penny items! It doesn't cost much and the app basically pays for itself. Thanks to Penny Finder I was able to put together Halloween treat bags for my grandkids and have stocking stuffers and presents for my kids & grandkids!.Saving seeker gmaVersion: 1.7.2

Def worth itI waited a while to actually purchase this app. Just followed the groups in hope to find pennies... once I decided to buy the app it made things so much easier ! I could verify that what I was seeing in the group matched in the app with the scanner and I was able to successfully find pennies !.Kd2095Version: 1.7.2

Love this app!This app has been an awesome, easy to use, and fun tool that has helped me find some good deals at my local DG! I also think that the videos are a helpful item included. I am so thankful for the fellow shopper who told me about it in the clearance section when I was shopping recently!!! A penny saved/found is a penny earned!!!.JLJ1022Version: 1.7.2

Very real!!At first I thought this wasn’t real because I couldn’t find anything my first visit. I tried again when a new penny list posted and I found many items! Literally these items were just a penny and no tax! I had no problem completing the purchase.BrandimadeVersion: 1.7.2

Love itEver since I found this app. Me, my mom, and my sister spend every Tuesday together. Usually I work all week and weekend since I have 2 jobs. But now I make sure I have Tuesday’s off so I can spend time with my mom so we can go shopping together. Love this app and the time it gives me to spend with my mom..Work24/7Version: 1.7.2

Love it!I love, love, love this app!!! It helps to take away the anxiety of knowing for sure if something is a penny item. It really helped me to better understand how to penny shop. In my opinion well worth the money! My only suggestion is that on the penny list the items r listed from newest to oldest items listed/found..Hpresnell2010Version: 1.5

My lucky Penny ❤️I was so overwhelmed by fb groups and the millions of comments that I just gave up. Until I seen a comment about Penny finder. This has helped me tremendously and saved me lots of time that I need for my children. I use to leave pennies on the ground when I seen them. Not any more. This is the best app that I own..Alrk925Version: 1.7.2

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Penny Finder Negative Reviews

DO NOT BUY!!! Use the DG app to scan any item!!!Updating my review. There is no need to buy this app anymore! Download the new DG app. At the bottom it says list, click list and it will let you scan any item and show you the price even penny items! I still have issues with this app crashing all the time! It’s not worth it nor is is needed anymore! I have had this app for a while! It used to work just fine! Now they switched to a new server (so the said) and the app never works! I was suggesting this app to everyone for a while! Bought it for my husband, my daughter and my Mom! Since the update none of us can use it! It either doesn’t load or takes forever to load! Once loaded you can’t get the scanner to work! Useless app! I have tried to contact “support “ which just goes to the Facebook page that they won’t let you post on and will not answer private messages. Wish they would read the reviews, they probably don’t care!.Terrible company!Version: 1.8.7

Not usable - freeze frame constantly - disappointmentI recently purchased the app and the purchase was far easier than the viewing of any items, Hauls, updates or even what features and options are available to use are not visible because of it’s NO load! It’s not worth the purchase price. The reviews although I read them before I purchased; are true. This is NOT a user friendly app. Don’t waste your time to purchase. I have seen more loading and the same pic in a freeze frame mode than by far any real use of trying it for myself. WoW, bummer and such a loss of money! I really wanted to know what value the app adds. I will just have to imagine through all of those that found $2.99 purchase price and beyond possible. The best to all of you in your shopping and I hope this helps you avoid the mistake I made in the purchase..GRCE20Version: 1.8.7

Dont waste $2.99I can not believe I fell for this. What a scam. I seen a post about penny shopping. Looked into it and this app was the app they said to use. As soon I downloaded it I went to all FOUR Dollar Generals in my town. NONE of them even carried the products shown on this app. Dollar General has a double clearance section. Items that were on clearance and didnt sell get an even larger mark down. Often one penny. All this app does is have ppl scan those items and post they got it for a penny. Odds are the item they got was the last one that exist. You could be in the store an hour scanning random clearance items. What a waste of time. This app is a waste of money and borderline scam. Save your $2.99 and just go follow one of those pages were people like to brag about what they bought, then go look and see if your local store has it, odds are it wont..LBBBB1111111Version: 1.8.7

Highly disappointedYes! I never leave reviews, but I will for you. 1. This app never works that well. 2. Because of your fb community page. I was removed from, because I asked the question to someone about bragging about clearing items for 70% off, ON A PENNY PAGE. FB has a page for clearances. Yes penny shopping is a treasure hunt. But these post aren’t necessary like you found a treasure. Oh my sweet mercy, people! The store will help you find these sales, they normally have them sitting right in the front. So why do you need to post them on the PENNY page, when they aren’t a PENNY? And it’s a normal sale, what treasure did you find? Really people, let’s be realistic. Bragging about a store sale and getting 80 candles at 70% off on the penny finder community isn’t something to brag about. On a penny page, all I want to see is your PENNY FINDS!!!!!!!!! Not your clearance items..RachelWeddleVersion: 1.8.7

Miss out if useera don't upload itemsIf you want some old penny items, this app can be helpful but you will never get a new item! This app only works if app buyers upload their confirmed penny items! Many times I've had new penny items in my hand but after scanning in the app it tells me "No" only because no one has uploaded it! So....for the new items it's not helpful, and if users don't upload this app will never be successful. I paid a 1.99 to keep this app in business by uploading what I find, and to hope others upload their finds?! However I have found older penny items i.e., pink dot, gray star f16 but the top groups are more helpful for new items. We need more users for a successful app as well as a price check scanner for regular priced items..CouponervtVersion: 1.5

Not worth itThis app ONLY relies on the members that post a picture of their Penny find. And if you do find a penny item by the time you get to the store, it will be gone. Because the users on here are greedy and will buy up all of the penny items. Example one person found Hostess For one penny and she bought over 50 boxes. A full shopping cart. The Penny Finder is very very limited depending on your location and how the appearance of the store and workers are. I Find a simple Google search will give you the same information as this PAID App will give you. Now on the other hand, yes you can find and get a penny deal from using this app. Only if another person uploads their find and shares that information with you.N653679653Version: 1.7.9

CrashingI paid the $2.99 to Download the app today on my iPhone. I have been trying to get on it for a few hours. I click on it, it opens and then it closes. It’s done it about 10 times. I’ve restarted my phone and nothing happens. I have checked to make sure all my apps are undated and even removed some of my apps on my phone just to be sure it wasn’t full on memory. I wonder if this is just a fluke and maybe they are updating the app on their end. However it would be nice if the app would mention that or even if there was a area where it shows it loading. I am excited to use this app, I really hope I am able to get it to work..Katherine FudgeVersion: 1.8.6

Doesn’t work, no response from help ticketOne the one hand, the app is unnecessary since DG has a scan option that you can use on products in the store to check the price. On the other hand, it would be convenient to know what to look for ahead of time. The app was inly a few dollars, so I purchased it. However, it does not load and does not work. I tried deleting and reinstalling, refreshing, w/ wifi and with cellular, in store, out of store and nothing seems to help. I submitted a help ticket and received zero response. For those who it happens to work for, fantastic. Based on my experience I would say don’t waste your money..JustAnotherPennyPincherVersion: 1.8.7

Not worth itEvery time I try to use this app it freezes continuously !!! I have deleted an reinstalled numerous ti Es same issue I will be requesting a refund not worth the 2.99 if it doesn’t work!!! the photos of the items this your purse to be for a penny are very blurry and extremely hard to see unless you actually click on it and then try to zoom in on the first page where the listing should actually be able to be zoomed in so you can see all the items in the actual list instead of having to click on them individually this makes it harder and takes a lot longer to find an item.CelingfanVersion: 1.8.5

App is getting worseThis app used to be very good and reliable. But now there is no enforcement of the rules and several times I have scanned an item and it matched as a penny according to app but rings up full price. Pictures in the haul no longer are just penny items. There are people who just post any items purchased regardless of the price and even random pictures of people, questions, or people posting personal items. Please monitor like you used to! I rarely use do to the lack of maintenance of the app..Wishing the app would workVersion: 1.8.7

This app used to workI had this app a year or 2 ago & although i never found any of the items in the store the app did work as described so i just re-downloaded it but it doesn’t work at all. Opens to a frozen screen. I forgot that i paid money for this app back when i first got it cause it doesn’t show me that now, but if you haven’t paid for it yet, id wait till the most recent reviews say that it works bc its a total waste of money at the moment…..Hurricanekitty67Version: 1.8.7

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