Whatnot: Shop, Sell, Connect Customer Service

Whatnot: Shop, Sell, Connect Positive Reviews

Bad experience with FlipNFindsDishonest and manipulative- she doesn’t think we can see her when she ignores our comments. Hear her huddle with her friend. See her facial expressions. Obviously has had issues with other sellers because a troll in the group was calling her out. She had no reason to be rude to me. I bought on her last show. I agreed with the troll that she DOES show things like she is going to run them. Half she asks the family if they want after about to run. My agreement was supposedly bashing . She messaged me and repeatedly asked if I would like to cancel my order. Then when I got my order 2 of the times had number dots on them which I did purchase and I got a white shirt with no number dot that I didn’t purchase instead of a jacket that was the most expensive thing I bought. So they purposely switched it out. No apology when I sent the message, just told me to contact whatnot for a refund. Full intent was obvious. This seller is malicious for absolutely no reason at all. I’m sorry to her sweet friend who did apologize and said she was going to run the pants. But still never happened. Insanely…. They had much better more expensive items they were running. Knowing I wanted them they didn’t..Penelope KarenVersion: 25.2.0

Love Whatnot, Dislike SellingLet me start off by saying I love whatnot and have used it basically since launch. Purchasing things is easy and it’s easy to sell on. I prefer to sell things on Whatnot over other apps like EBay, Mercari. But what they do better is paying people. For example EBay you receive the funds as soon as it delivers or when you ship. And is an easy process that takes up to 20mins to get money delivered to your account. Mercari is a little more difficult with the waiting period for the customer to rate your items that could take up to 3 days but money is immediately available and sends to your account within mins. Whatnot on the other hand is a over complicated payout system that is not seller friendly. Not only do you have to wait for it to be delivered (which I will admit is fast) but you have to wait a minimum of 2 days to get the funds sent to Whatnot THEN you have to wait another hours-days to have the funds sent to you to use. So here an example. You sell something and you may not get the money for that item several days after delivery. It just takes away from the whole thing and bring the experience down a lot. I don’t get why it takes so long but for Whatnot to stand out from the other two top selling apps it needs to be more seller friendly..Jsmith74226Version: 3.74.0

Amazing!I have been waiting for an app like this for a while now. Since I started my collection, I’d been using the Funko app. However, their app is extremely buggy. Too much nonsense. My collection value fluctuates too often, which I understand value change, but it’s often due to Pops having a certain value, then all of the sudden the app shows that there is no data to determine a trending value, which I can’t understand, especially with Pops that have been Vaulted. Anyway, this app has made the experience of being a Pop collector that much better. From the giveaways, to the prices, to the available Pops, to finding the value of Pops you have, this app does it all and does it well. My only real complaint is that when I scroll through the lists of Pops at the main screen, when I hit the back button, it goes all the way back to the beginning of the list. Lol please fix this if it’s not an isolated incident with me. But all jokes aside, there is nothing much to be upset about with this app. They make the buying process easy and are very professional and trustworthy people. Thank you guys for developing this app, you have a lifelong user/customer/whatever you want to call me. Will be buying again soon. Keep up the good work..TeeJay797Version: 1.1.2

People on app are great, app after 7/26 update much better* New update seems to have things running much smoother! Good job taking the reports/ feedback from users and solving the issues! * Changed to 5 stars after update! I really enjoy using the app to watch, purchase and spend time with the Funko collecting community. However these last updates have left the app unusable, infuriating, and leaves me nervous for my personal information security. At times the app will completely shutdown after latest two updates, app keeps asking me to log in or give them my payment information again and again. That doesn’t make me feel like they are securely storing it if they keep losing it when the app crashes. When watching shows the app can’t seem to handle the viewers on the platform and frequently freezes mid auction or kicks streamers off their own shows. Love this community and hope they work out the kinks in the app because it’s a shame when people can buy or sell without having to jump through a badly performing app. Hopefully this update from a few minutes ago fixes all the problems!.Mac₪Version: 3.23.1

It would have been fantastic…I think the app is a great concept that no other platform offers. I love that I can scroll through categories to find the things I like. I loved the Disney Pins category, but then it got merged into a general Disney category, which makes it hard to find what I am looking for. I am a little frustrated with the review process, I have left 5 star reviews for almost every order that I place, but when I gave one 3 star due to product quality (particularly smell) on multiple different orders from one seller I get blocked. It just doesn’t seem very ethical that by giving honest feedback I get banned from viewing shows. Even if it was the seller that blocked me, I was not longer able to view other people’s shows, too. I guess I don’t understand what I did wrong :( Makes me hesitant to review knowing it could result in me not being able to shop on the app. The giveaway process is also a little sketchy. I see the same dozen or so users winning every giveaway. Maybe they spent more money or are long time users, but I would have thought it would be a random selection tool for sellers to use. Sometimes I wonder why I bother entering because I know I won’t win..Lolamae28Version: 4.14.1

I would like to update my review of whatnotAbout 5-6 months ago I wrote a review about whatnot. I don’t recall the exact stars I rated it at the time. However, I remember I wasn’t happy when writing the review. I suggested a safety net for bidders and vowed to not use it again until it was implemented so with that being said I didn’t rate it high, I’m sure. So, I was on whatnot a few weeks ago watching, because who doesn’t like to watch breaks? Anyways, I wondered about the new bidding button I saw on the lower right hand corner and so I touched it to see if it would accept my bid. And much to my surprise it did NOt!!! I had to hold and swipe all the way right in order to bid. This is GREAT!!! Thank you for the safety net whatnot!!! I appreciate it! Although, I’m not quite certain that it’s a complete fix to dropping the phone and accidentally bidding(I don’t want to try it lol) I think it’s a huge step in the right direction! And I have to commend you guys for that and so I am rating 5 stars today!!! Thanks Whatnot for looking out for your consumers and for the effort you out in to please us all! I will be using whatnot once again!!!.Regieein CaliVersion: 3.47.0

The WHATNOT experienceI LOVE WHATNOT. It’s a special way to shop. Where the sellers don’t just give you a service. They make and give you a relationship. I would rather buy from a friend than buy from someone I don’t even know. I think that is a fortune of buying on WHATNOT. You get a special feeling of team and relationship even though these sellers are thousands of miles away. I experienced this with Chris and everyone from 2 Dollar Chris has his family in the business and they are outstanding. It’s an experience and connection you feel of togetherness at the same time you are buying what you want and they are increasing their business. A WIN+WIN=WIN There is one improvement that I think is necessary. When someone buys something on the receipt screen there should be a better description of product color (example black or navy) size, skinny or regular size (clothing example jeans etc.) so you know exactly what you bought. The video is good but you can’t tell the size and color by video sometimes it’s difficult to tell black or navy. etc. Wishing WHATNOT continued success..Sugar7280Version: 25.19.5

Platform good, but sellers obnoxious and crazy pricesThis platform is so good, but it’s ruined by obnoxious loud used car salesmen type people. They’re always screaming at the top of their lungs pushing their crazy expensive breaks and saying how they can’t believe how low spots are going for. There’s like 2-3 buyers who keep bidding up spots and winning the majority of them. I’m talking about $500 spots and they’re winning 10 of them like nothing each break. They’re spending $50,000 a day easily, which is hard for me to believe. I’m suspecting they have friends who bid these up and then they get a cut and don’t really have to spend that much. I deleted this app, it’s too much and the skinny of money you spend you keep getting junk and your chances of hitting anything in group breaks are horrible compared to the money you’re spending. Better off breaking with established breakers who break whole cases than these dudes who keep stacking up those dumb “Sweat Boxes” that puke out $50 cards. Prepare to hear this over and over in loud volume “VALUE ON TOP OF VALUE!!!! THESE SPOTS SHOULD BE $1000 EASSSSYYYY!!!!! WHAT ARE WE DOING GUYS YOU GOTTA FIGHT FOR IT!!!! I CANT BELIEVE HOW LOW THESE SPOTS ARE GOING!!! BIGGEST BREAK WE’VE EVER DOOOOOOONNNNNE” It wasn’t fun anymore listening to all that crap..Henry da pangVersion: 3.28.1

Really Good App, but has an issue.I got Whatnot back in late 2021, and it was just on my phone. I found the concept cool but never had any money to use on it. Then I ended up referring a friend. I checked my account months later and discovered I had $10. So last week I used it and bought a $30 funko pop for only $4 out of my own pocket. (I collect Pops.) The community is great and the bidding for all products and ways of getting it are great. Whatnot has become my number 1 way to grow my collection. One problem though. Whenever I use the app, even when I’m on the Home Screen, the scrolling lags and moves very blocky and choppy across the screen. This happens when I entered the app, when I exit a stream and return to my Home Screen, and even when I reset the app. Also, when I enter a stream, it takes about 30 seconds for my keyboard to stop lagging and actually allow me to type in real time. This happens EVERY TIME I OPEN THE KEYBOARD IN CHAT. Overall, using this app is a good experience, but the lag is terrible. The type pad lags, the Home Screen lags. It is all around an issue..Schpidah ManVersion: 3.13.1

Game ChangerWhatNot is a game changer! It’s refreshing to be able to interact with the seller and others while bidding on items. As a Funko seller myself, I enjoy getting to curate shows and build reputation with frequent flyers. It is still new, but the WhatNot team is making every step in the right direction to listen to user feedback and make adjustments as needed. On top of that, the WhatNot support team is excellent! I’ve had to contact them on a few occasions and they are always so quick to help resolve the issue and they remain so friendly the entire time, it’s like talking to an old friend. I thoroughly enjoy this app and the direction in which it’s headed. The categories are growing to bring in a more diverse list of sellers and buyers, the community involvement is fun to be a part of, there are even subgroups that have formed on discord that are related to helping new sellers grow their profile. Overall very pleased with WhatNot. If you’re on the fence, what are you waiting for! Find a current WhatNot user, sign up with their link and get a free $10 credit to explore the platform. You’re welcome :).GonziahVersion: 3.11.0

Sellers be my opsThe app is great, so I’m rating it a 5-star but when I signed up with my friends link it didn’t credit us the 10$ it promised after I made my first purchase nevertheless the app is still really well made and just has some minor bugs. I especially like the people who sell slabs for $1 on auction, but some of them seem emotionally attached to there items saying they are going to jump off a bridge if it doesn’t sell for 100$ etc. I also would like to say that many of the sellers try and hustle you by using fast paced tactics to get you to buy, often just lying about the price, I’ve gotten banned after I corrected that his items last comps were 230$ and not 800$. After I got banned the app accused me of not being a good community member which I find appalling since I’ve been nothing but kind to people. Even though I’ve had these problems with the app I can blame most of it on terrible sellers and not the app configuration if I was to recommend this app to someone I would say to be very careful on who you decide to do business with..Cali_does_reviewsVersion: 3.49.3

Addicted.I’ve never had so much fun shopping online before. this app has EVERYTHING for EVERYONE. the live selling/buying and endless mini games the hosts run and come up with is a ton of fun. BEWARE HALF OF THEM ARE BASICALLY GAMBLING. with that in mind, i’ve been addicted to this app since i’ve downloaded it 2 months ago. there isn’t a day i’m not on this app just hanging out, watching a show or impulse buying because the deals are way too good to pass up. seriously this app amazing and i can’t express my gratitude enough for all of the awesome deals and awesome cloths, shoes, cards and even free items (when ive been lucky enough to win [which has been twice] anyways). most sellers are willing to work with you if something goes wrong with your purchase, and then you also have WhatNot who will make things right if there is something wrong with your order. pay very close attention to what sellers say, and make sure to always read the shows Notes. BID/BUY RESPONSIVELY and most importantly HAVE FUN!!! this app is awesome. best thing since sliced bread..Pay2wingame2manyadsVersion: 25.4.5

Great App .This app has helped build my now ever growing collection of funko pops . Now that being said . I know that updates are necessary to keep up with the times . But too many changes at once chase issues . Here are a few examples of things I feel need to be brought back to visibility in the app. As well as things I think that should be added 1. The items for sales scroll bar that used to be in the home page .(this is a big one , because as of right now . Unless the person is following you and they happen to look at notifications , no one will know you’re selling something unless they do a search for something specific ) 2. When you go to someone’s profile you no longer see bio information . So if I want to reach someone I bought something from . I need to hope there user name matches their social media . 3. Some way to directly communicate with sellers or other member thru the app . I could go on an on . But let’s start with these . Otherwise . Love the app , love the community. Great job.Shaggy_Fk7Version: 3.1.0

Needs improvement ASAPI’m loving this app but there are a lot of issues with it. The auctions don’t load live a lot of the time and we constantly have to close the app fully and re-enter so we can see the live auction. Also a BIG issue I have is that when I make an “offer” on a listing, it goes in the “offer” section of the “buying” tab and I can never click on it to see it, who is selling it or anything. Even when it’s been accepted and even shipped. I can never click on it. I don’t understand why there is a difference. I can see all that info in the other purchase section for other purchases that were bought outright or through the auction. This really needs to be fixed. I also find the rating system weird as you have to wait for it to show up. And if it does when you’re not ready to rate, you have close out of the window and wait a few days for the rating to pop again or the notification to click on. Other than that, it’s a great app and have had good seller/buyer experiences..KikicushyVersion: 2.1.62

Damaged bookThere are some outstanding sellers on this app and some not so stellar. I tried to get my money back because I received a comic that wasn’t even dollar bin worthy with a store COA and signature attached to it. The book had some type of hard liquid across pages and on the back. Like, who graded this book an 8.0? What’s sad is that I’ve bought dozens of high end books from them which is confusing. Why rip someone off for $18 after they have purchased tons of slabs? The responses from whatnot were horrible. After several emails back and forth with whatnot months ago we agreed on them sending a return box which never came. This app is full of sellers trying to get rid of their “spine tick” and weathered inventory. They won’t tell you the flaws until after you bid and everything is labeled as a F/VF-NM. Pay $30 for a mystery box and get one pristine book worth maybe $10 and the rest are readers copies. If customer service would have followed through with what they promised, I may have given a 4-5 star review..Chiton Riverof blood.Version: 3.15.1

Not customer friendly appI have spent thousands on this app and original I loved the idea. But recently many streamers have been just calling customer dil-dos and if you call them out on their customer service they don’t even send out the product you ordered. Then trying to look up recent purchases is very difficult because the page is constantly refreshing losing your place to look up old ordered. Also with some much I have purchased I can’t tell who sold me what. I have deleted the app since one of my last orders never came and tech support can’t help me out by looking my old orders. And with me not having a computer having to go back and forth on the phone app as it keeps losing my spot to look up my orders and not pictures of what I had paid for doesn’t give the customer any grounds to really fight back and get their money back. Also I have applied for months to stream and they approve other individuals who only have a few weeks on the app. Very upset.Beto209andVersion: 3.20.0

Great with flawsThis app is a great place to buy and sell Pops, even for non live users you can list 97% of what funko pops exist. Now let’s talk comics… this is a wonderful place to buy comics, the comic community is great! If you want to sell comics currently it’s only allowed with live auction, which after 6 weeks I have found if you aren’t a big social media account, you tuber or some major eBay comic seller you don’t get the live auctions and other applications from big names will go before you. I personally verified this with 2 big name you tubers that applied for whatnot after me and were selling live in no time. If you want to buy a comic I highly recommend this app, if you want to buy and sell a few funkos great place to go. If you want to sell a comic….or more than 1000+ books like me (30 year collection) this isn’t an easy place to move comics. Back to eBay and making listings for endless hours I guess. Not the best place here for selling comicsfor the common man..LymanIIVersion: 2.1.64

Needs more focus on other categoriesI joined because my husband showed me the crafting/art/creator community. Everyone is very welcoming and supportive. It’s a great place to find items to create with, no matter what your art or skill is. Fabrics, ribbon, paper, beads, junk journals, tags, embellishments and more. However… there is not much of a buyer base. I would love if other categories are mentioned in the description of the app. Not everyone is interested in cards, estate sales or collections of items. I never would have joined by just reading the description as it is. There are many people interested in home decor, crafts, arts of all sorts, (crocheting, knitting, scrapbooking, clay, journals, book making etc.). While I understand these other categories have higher sales, to be more well rounded and appealing to a greater audience, please don’t leave out the crafting/art community. We have many sellers, but no where near the buyers. (Something we just started is craft along classes. Buy a kit and create with us). Thank you and please follow Mixedmediagrl.BfprincessVersion: 3.89.1

STILL NO PAYOUTSUPDATE: after telling them I’d be reaching out to an “advocate” to solve the issue for me, they finally emailed us back after ignoring us for two+ solid weeks. Our payouts have been restored and we’re happy to keep using the app. Such a simple fix for this issue should never have been neglected for so long. Fix your customer service whatnot. Updating to a 4 star for the fact that we love the app and selling on whatnot. Just the onboarding process is RIDICULOUS. My husband has over $8000 on the app with zero dollars sent to our bank account since we started a little over a month ago. We have over $1100 ready for cash out right now but cannot cash out because the “support” team refuses to email us back!!! We were told the account was put back to normal and still cannot cash out. I will not be changing this review until I receive an email back from whatnot fixing our account!!! I’ve sent 10 different emails over the last two weeks and I’m beyond the point of frustrated..BrecurryyyyVersion: 25.2.0

This is my favorite appNo I’m not one of those bots, I collect sneakers, this app has helped me grow my collection for so fast and cheap, the shipping is way cheaper than anything such as eBay. Half of the bad reviews are people that bought what they asked for and expected it magically to be in pitch perfect shape. Everything comes within a week for me I’ve never not received my items. Some of my items smelt like cigarette smoke. But the condition of the shoes were bad in the first place so that’s kinda what you expect. If your reading the reviews and come by mine. I’m being 100% truthful. My advice when using this app, stay away from the mystery wheel spins or mystery boxes because 100% of the time it’s a scam. Just stick to the 1 dollar auctions and you’ll be just fine. Also read the customer reviews on people that have bought stuff off of that seller. You can only rate the seller if you bought something off of them!! I hope this helped. HAPPY SPENDING!!.Emilie10987Version: 3.77.0

Buyer and Seller since 2021Whatnot is a fantastic app for being able to sell or find any items you may be looking for, no matter how common or rare of a find. I have had a great time using the app and getting great deals. This review isn’t so much about that but instead about how the Whatnot Staff team requires major work as well as changes to the app. I’ve been using the app for roughly four years now and some issues have maintained throughout its duration. Troll bidders, falsify reviews with the way they go through with cancellations, and a slow and lackluster support and moderation team. Unless harassed, Whatnot Support won’t do much of anything to help you with an issue or return of something of the matter. Whatever amount of time is described to you in the app (24-48hr etc), don’t pay it any mind because they will just get to you when they feel like it. All this is to say that Whatnot has a lot of good and bad. I still use the app often, but am unhappy with the way the app is run and how many issues have been allowed to continue up til this point..FetalMaceVersion: 25.10.0

(READ)Please allow visa gift cards vComplain: This app is literally perfect . i just wish prepaid gift cards of $60 and lower were allowed or that a prepaid gift cards wouldn’t decline once it’s at 50 dollars it’s really not cool having us load money for the app and not being able to spend it . This problem bugs me a lot because i already have enough problems with my normal bank card and i thought getting a visa would make things easier on the app but it didn’t . it’s kinda embarrassing having the card decline in a bid when you know the gift card still has money in it . Why i’m writing this review : Today someone was live with very good deals and my visa declined after a few auctions (it had 200 now it’s at 50, i don’t use my bank card because it has its problems too ) .i figured maybe i just need to stop using it for a bit but that didn’t work . i then went to a 7 11 to purchase another visa with 60 bucks i could spend on that stream alone because i was willing to get a gift card for just the stream and spend it all . i tried to add the payment method and it kept saying the card declined . :( i looked it up and other people had the same problem . i feel like i bought the visa for nothing and now i don’t know what to do with it . Other then that i really enjoy this app . the community is beautiful and it really makes me happy . some streamers you will relate to more then others but they're definitely all entertaining and have good deals ..DmselloVersion: 3.64.3

Amazing experience!My Daughter and I have enjoyed doing cards together for years! I love the nostalgia of it, how it brings ya back and makes you feel like a kid one more time.. each pack and break, the dream card you happen to rip!!! For the love of the game, to Professional Athletes who allow us to be able to do something exhilarating, for generations to come. Everyone wake up! We’re freaking having some fun here! Join WhatNot app! Download it now and I promise, you won’t look back and think twice. This is the place/excellent platform for any level of streamer, new, years of experience and masters of the craft!!! Legends to the people!!! We need more great people to help us spread our wings and fly to freedom baby!!! to grow. Build yourself by respectfully engaging and grabbing the attention of each customer who walks into your chat room! Talk about sports all day with your friends, family, and really cool new people from all over!!! 😎😎😎.CdnorthwestbreaksVersion: 4.18.0

Honest WhatNot ReviewI happened to stumble upon this app just by chance. I saw popshoplive and driplive.. so I googled apps like this? And WhatNot appeared into my life. WhatNot is not just an app but it’s a place to join a community and make friends who you talk to everyday. They could be or not a streamer and if not you add each other’s instagrams or Facebook. Spent months as a buyer on WhatNot till I decided to send in an application to stream. Almost half a year later and still no approval. A month later, I was approved and being a streamer, is being a part of WhatNot. I love how fun it is to build a following, seeing the same people pop onto your chat showing support, doing giveaways to give back to the community, etc. WhatNot SN: droxas Instagram: droxastcg There are so many steamers to tag but follow Lurk and follow everyone that Lurk is following. One of the best communities on WhatNot and Calilurk, Phillylurk, Saiyandab, and Lurk does Sunday Funday Giveaways every Sunday!.FieryyyyVersion: 3.16.0

Potential to be the industry standardI echo the same sentiments as in the other reviews about the genius of the built in PPG, real time values and everything we ever loved about Mercari, minus the fees, but there are a couple of developmental shortcomings. The biggest one is that there’s no validation for account creation. I accidentally entered my email incorrectly and was not able to update that part of my personal information to fetch the shipping label for my sales. The second would be the lack of a fail safe when listing with prices. I listed an item for sale for $0 and it was permitted to be published. Most selling apps have an algorithm that inform that the value just be greater than zero. As far as applying to be entered into the Beta live program, there is really no place to list credentials that would influence the developers decision other than asking if you have sold on WhatNot before. Consider it is less than 11 months old and there are collectors who have been active in the community for the past 5+ years with various experiences, it would benefit the developers and app to include those with commiserate experience and verifiable credibility in the collecting community. Other than that, I see this app being the model for online selling for Pops especially with some fine tuning and continued quality leadership in the way of its collector friendly offerings..Cory Hyman aka FunkopolisVersion: 2.1.48

Stole my moneyIt’s my first time selling on this app. I sold an item over a week ago and it has been delivered a couple of days(almost a week). I finally decided to reach out to customer service and I received a notification and email the next day that it has been complete. The weird thing is my balance is zero but there’s a transaction of the money I should’ve received. Funny thing is I never physically selected the transfer button. I thought it transferred automatically so I checked my PayPal account and there are no transactions. I have no money in my account. I felt comfortable selling here because of the great reviews. I just want my money. If customer service can reach out to me about this situation, I will appreciate it Update: After I left a review, I received my money in my balance. I just don’t like that it’s connected to PayPal. It took weeks to get my money. I would have prefer it if I can link my debit card. Bottom line, I got my money 3 weeks after the item was delivered..Jasminina16Version: 2.1.60

Great, pick sellers carefullyDO NOT OVERPAY. ever! If a hobby box of 12 packs is $179 at brick and mortar stores, a whatnotn seller has no business selling packs for $25-30. You’re just giving them free money. Ridiculous. FOMO and gambling addiction and instant gratification. Forget that. Go buy the box and make your money back and some. I’ve had mostly positive experiences. Be sure you pick sellers who keep their prices similar to other auctions. If you’re watching an auction and see something of interest, cross reference it with another auction site to see if the sellers price is within reason. It’s too easy to get caught up and pay too much for something. Some sellers are just trying to make a buck and don’t know much about the hobby they’re involved in. Pronouncing all the names wrong, not knowing the hobby basics, prices way off, etc are big red flags. Also, when it comes to trading cards, breaks are like gambling. Stay away unless you just want to do it for fun..B illzVersion: 3.26.0

Awesome but beware of ScammersI’ll start off by saying how much I LOVE whatnot! I have pretty much left eBay to sell solely on the app. But buyers be aware and inform yourself about sellers. Twice I have been screwed by Nicole State! Once was a sponsored Giveaway. Another Seller spent their money to sponsor a giveaway to the Chat. I won. I was supposed to get a Loungefly bag. It never tracked. The person who sponsored spent $80 or so to give that bag away and she never sent it! Another time I purchased two bags during a “flash sale” Again the label was printed so she got paid but the package was never dropped off at the post office. Whatnot did refund me. It amazes me how this is a constant thing in her show and nothing has been done. She has been kicked off other platforms for postal fraud and now doing the same thing here! Buyers please look her up before taking the risk in her shows..1971wdwVersion: 25.6.5

Has potential but….I’ve been using this app for over a month now and love the idea. I’ve spent several thousands of dollars on over 100 transactions. Do you think I should be able to get someone to answer my email within a week? Well they don’t! Now I just ran into a payment issue and haven’t been able to upload any credit card on their app and I’m not sure why. Hopefully they get back to me before Christmas so I can start buying again. It’s April so I would say I have a 50/50 chance. I’m just so frustrated that not one employee can take the time to look into my Now 2 issues. There are also issues with the bidding so be careful bidding. It might say bid $4 and when you press it, you might have bid $100. Since everyone bids at the last second it goes up extremely fast so make sure you watch before you bid. Custom bidding is the safest. Hopefully they will hire some employees and run this like a normal company. It will be sad if they ruin it..Brezz33Version: 3.8.1

Features missing from whatnot appI have downloaded the app and I want to buy some things but only on the website for whatnot I can surely choose the preference to view items from low to high price starting with the lowest price. I don’t see this on the app. I would like to know on the app why the feature is not there for people to have preferences to choose that they either want to see new new items that have been posted or they want to see items first that are high priced to low priced or see items that are from low priced too high price and they’re basically is not that feature on the app so far that I see and it’s very frustrating. If I could find that or find out how to do that on the app I would buy something but it looks like I would have to be buying from the website instead of the app. That’s not really good when you don’t have the preference on the app because a lot of people want to see first the lowest priced items..Jjjackson120Version: 3.24.1

JasonmcdVinyl records auction.Witches420Version: 25.16.0

Whatnot as a CanadianAs much as I enjoy whatnot, the shipping is killing me. I have been been buying 3 3/4” gi Joes. Shipping starts at $17-$25 for one figure so I buy as many as I can to make it worth my while. Once the package through USPS arrive at my doorstep I must pay an additional $15. I would really like to see a Canadian version of Whatnot if I’m honest. Choosing Canadian only sales used to be a thing but I can no longer see that option..Bumpkin SpiceVersion: 4.1.2

Great deals and great customer serviceI enjoy watching live shows for various items, such as jewelry, luxury goods and video games. I made an error with a bid and their customer service was great with providing a 1 time refund :) Thank you Whatnot!.AttemixVersion: 25.14.5

Très bonne applicationVos gains impossible de les prendre.Boule 22Version: 25.13.0

Best Seller Platform Out!No comparison. The best seller app out!.GetatsityyyyyyVersion: 25.12.0

What I think of What Not!I am addicted to the site, I have told family and friends about What Not! 😃.Scotiagirl28Version: 25.9.5

Vente façileTrès efficacy.Max21214Version: 25.9.5

CanadiansTo help costs of shipping consider buying together with someone else..Doc OakvilleVersion: 25.9.0

Everything is for saleI’m new here but so far this app has everything I’m looking for . Great DEALS…...Lenny416Version: 4.44.0

Most trustworthy marketplace appI can’t say enough good things about this app! There were unforeseen problems with my shipping and I emailed What Not directly. They listened and asked insightful questions about my concerns and they ended up sending me a refund which came through immediately. This interaction with them just reinforced that they are a trustworthy company. I will definitely do more business with them in the future..FabreeeeeezVersion: 4.43.2

Great app fabulous sellers like breeawalpac83If u like hello kitty and Disney check out her bin!.Bellaboo455Version: 4.34.0

Great appWho will not regret..1 million cards and 1700Version: 4.33.0

A Collector’s ParadisePretty much the best app for any collector out there whether buying or selling. Just facts..Dynamo_x5Version: 4.31.1

Slick AppHonestly this app is awesome. I’m constantly finding things I want to buy, so the only down side is how much money you’re going to want to spend lol.BDVM.IncVersion: 4.29.0

Multiple reasons to download WhatNotIt has the best deals on anything you want from jewelry, clothes, toys, trading cards, designer brand, anything you can think of you can find it on there. Each category has multiple awesome communities of people who share the same interests as you. Also there's giveaways which are 💯 percent free and gives you free shipping if you win a giveaway aswell..:) Sammm (:Version: 4.18.0

ShippingWe need a Canadian version so shipping is cheaper.CharlesWarren17Version: 4.26.2

Not Canadian friendly. Shipping is way too high.Every thing is charged in usd and euros, but not Canadian. Buyers Givys are only for US BUYERS. I don’t recommend this app..Fu whatnotVersion: 4.9.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 26.14.5

Whatnot: Shop, Sell, Connect Negative Reviews

Over all good experience minus the Whatnot scammersOver all I liked whatnot especially for purchasing dead stock streetwear and sneakers. Auctions are the only kind of sellers I deal with now because there are a few decent and true sellers, HOWEVER I’ve learned to STAY AWAY from Mystery Box games and basically a non verifiable or promoted sellers. Even though whatnot claims there sellers are all authenticated on more then one occasion I purchased from a “Whatnot Verified seller” and have straight up be robbed. I never got my merchandise. I got so paranoid, I started recording every single streamers show I purchase from. I got cheated on sneakers I “won” in a mystery game I had to force the seller to send me the shoes and got some wack $40 pair of sneakers from Walmart when I was the second prize winner… also, two pop collectibles, and also two more mystery box purchases. Mystery box sellers always have a promotion that if you buy a slot they will send you a cancellation prize, this is up to a certain value just for playing the mystery game had you not won the 1st place prizes and long and BEHOLD, I’ve gotten LITERALLY non of these things. I contacted whatnots customer service, and all they say is to request a cancellation from the seller, when you request the cancellation, the seller can deny it, so even when they CLEARLY scammed you they can still deny your refund, and from that point you would have to bring it to your bank because what not won’t do anything about it..Juanita MelendezVersion: 3.46.2

They don’t abide there own policy’sUsed to be a great app but over the last 6-9 months it’s just gone so downhill. I make tons of purchases on here but shipping POLICY is never enforced by whatnot. Some of the bigger streamers can ship whenever they feel like and not in the 2 day window like they’re supposed to and they get away with it with no repercussions because they’re making whatnot so much money. One streamer I used to shop with frequently has been stating for the last 5 months their shipping department suffered a loss whatever that means so they take 5-8 days just to ship and I live across the country so it’s another 5-7 days before it even reaches me. If you can’t handle the volume of product you’re putting out to ship inside of the policy’s window either hire more people or sell less. The smaller streamers follow the rules and I receive my stuff in 3-5 days from purchase. It just aggravates me because they get away with it so often without anything being done by whatnot. I wait 3 weeks sometimes before receiving from them so I stopped shopping with them. It’s becoming more common now though since there’s no punishment. Also I’ve submitted tickets for products never shipped and they are supposed to review it and get back within 5 days. It’s been 8 going on 9 daysand I can’t reach them in anyway since I’ve already submitted a ticket. There support is terrible all around. This is just one of the many reason’s I wouldn’t recommend whatnot..Bigboybilly911Version: 25.8.0

Complete scam buyer bewareI’ve been on Whatnot and buying from Whatnot streamers for well over four years. Whatnot is a complete scam. It’s all computer generated customer service. There’s no real phone number. There’s no way to talk to a real person and their refund policy and their customer support guarantee is a complete lie. They’ve been getting worse and worse over the past year at least every third time I purchase I have items missing. That I purchased and did not receive and all whatnot does is have you submit a ticket and you get a computer generated message within 48 hours and they do nothing it just happened to me literally two days ago again I spent well over $1000 and the three biggest purchases I did not receive and I have no refund. No nothing do not waste your time or your money I’ve already contacted the Better Business Bureau as well as every other agency that’s similar to what not and I will be pressing charges!!!! Also beware if you click on app Support, it takes you to Whatnot and you get a message that pops up try updating your app. This option not available which even furthermore proves what I said to be real. Another update there’s no live people to talk to. It is all computer generated Whatnot scammed me out of literally over $500 in the past week and I am filing charges buyer beware stay away from what not since they’ve changed ownership and how they do things. It’s complete scam..I uh c u gcyVersion: 25.8.5

FRAUDSThis app is full of frauds, starting with the higher ups. They say they offer all of these things and then just take away features, every person is treated differently especially if you are bigger streamer and make the app money. I feel it is illegal to say you offer customer support and then you just cut it off to people if they have too many “return requests”, maybe we wouldn’t need to return if these sellers didn’t falsely advertise and/or correctly package or get the items correct in your order. I’ve had many items come damaged, without items, ect, and this app won’t even allow me to try to send in a request for anything. I am thousands of dollars in the whole because of your terrible customer service and these scamming sellers, and truly is sad when you’ve spent $100,000 plus on this app in a year. They couldn’t care less about anything except money. Sad what this app has become, allowing anyone to become a seller, allowing some of your biggest sellers scam daily and they are on your whatnot videos (Grailed804) these dude falsely advertise, sell fake shoes, lie, argue, and don’t even respond to customers. Other sellers messaging to cancel wheel spins when you hit the big prizes, the list goes on. I should be contacting my bank to remove all charges and contacting my legal team to pursue further.. *updated review so the developers can say they looked into it but they won’t - soflosoles *.Levifish132Version: 25.16.0

Scamming on the riseThere is a rise of scammers on this platform. TCG’s are in a big boom market and these Rip N’ Shippers know exactly what they’re doing. Simply doing a search about “whatnot scam” and you’ll see HUNDREDS of stories about it happening. They switch out cards, they reseal packs, and even have people making extremely inappropriate comments. Even worse they’ve rolled out a policy where customers can’t request SPECIFIC CLIPED FOOTAGE of purchases. Their words here: “you are only able to view a video receipt, which is a recording of the moment your purchase was completed”. A two minute clip is sent to you and if ANYTHING happens to your order outside those two minutes, you are not able to see that clip for proof. You are now forced to video record your own purchases and even then if you go through the proper channels, the seller might only get a slap on the wrist. Speaking of sellers, these people aren’t vetted. Anyone can become a seller, whatnot has no process of asking how one gets their product, if they have history of selling, if they have a store, NOTHING. This just leaves the door open for other bad people. This platform has good people but there is a scam happening on this app EVERY OTHER DAY NOW. I really suggest you stay away from this platform, buy from people you trust instead, and if you want packs buy them yourself. It’s not worth it if this platform doesn’t want to protect you..Fredo ReyesVersion: 25.9.0

ScammersThis community has had a bad rap recently due to scamming, and nothing is ever done about it. I myself have caught several streamers in the act and have reached out and these people continue to stream. It blows my mind when you send pictures and evidence of the scamming and the issue is never resolved and these people keep doing it it’s only hurting the platform to understand why nothing is ever done I think if you’re giving solid evidence of the scammers they should be banned immediately. This is hurting the platform. All the stuff is all over Reddit. I read it daily and I’m being criticized myself for being a seller on the platform. It’s hard for me to associate myself and my business if these things were fixed, this platform would be top-notch 100%, such a great idea just bad monitoring on myself would be interesting in policing the platform to get rid of these scammers when communicating back to others you keep it private, but the sellers are allowed to see who’s reported them makes no sense. It should be open both ways because then seller can just block the buyer and I understand that you guys are very good at refunding people but it does have good when you got people selling counterfeit cards, trim cards, resealed packs and booster boxes that’s been picked through oh over inflated prices I wish platform could fix these issues because it is a great tool way better than eBay.XoooxxxVersion: 3.90.3

Whatnot still needs to get its things in orderApplied to be a seller on this app , the seller application process isn’t straight forward and what not employees seem to make mistakes and punish users for them . I applied with the intention to sell customized pressed on nails , I was approved . Then I get an email from WhatNot saying it was a mistake to approve me and that I don’t have enough inventory , business history , etc . So I did what any person would do and come up with a different strategy . I re applied for the movie category and this time was approved again . Except when I joined the onboarding session for some reason after it my account was still not live to sell . So I contacted the support team and they banned my account saying I tried to join an onboarding session without invitation (which is false) . So I sent them multiple screenshots of the invitation and inventory and I kept sending them emails , next thing you know the safety team is telling me I’m permanently banned for “harassment “ when I ask them who and how I’m harassing anyone for inquiring about a mistake they made they simply close the case and are not trying to be helpful . I have an eBay store and a top rated seller . Clearly this company has some stuff to work through and they aren’t very transparent . I was a great buyer and just wanted to try and sell on there too ..ItsJustJonyVersion: 3.40.3

Needs work to be reliableI’ve been an avid buyer and seller on this platform since it’s early days. I used to love using this app and saw it as my go-to for both buying and selling Funko Pops. However, my “inventory” consists of hundreds of listings that I have ZERO search functionality or management ability over. I have to manually scroll through almost 400 of my own listings on the app to find an item I listed. Typically, the app will glitch about halfway through and start repeating the beginning listings so I can never make it through everything. As a seller, I need a platform that makes cross-posting easy with the ability to update my listings easily. Sadly, this app is the opposite of that. If I can’t access my 300+ items, I can’t deliver with the integrity I strive for as a seller, and it also makes me weary as a buyer to purchase anything from a seller with a lot of listings for that very same reason. Overall, this app has great potential. But the fancy live auctioning features and talk of introducing chat features shouldn’t come at the cost of basic functionality like inventory searching or simple data exports. At the end of the day, it’s a good enough app, but not the trusty bread and butter go-to app that I had really hoped Logan and the team were striving for long term..Blondevil16Version: 2.1.49

Defrauded by Whatnot and busted_CoinzPLEASE, BOYCOTT WHATNOT, or at least BOYCOTT COIN AUCTIONS BY BUSTED_COINZ. Busted _coinz is a snake and he’ll do the same thing to you. I’m a good customer of Whatnot, spending literally thousands of dollars just last year. So I don’t say this lightly… Seller sent me the wrong items. Says he attempted to contact the buyer he sent my items to, aaaaand other buyer ghosted seller. Meanwhile I sent the seller photos of what I actually received, which includes notes that have the other buyers name in them. Meanwhile the seller strings me along as I’m trying to be patient, understanding and accommodating to his requests for more time to contact and resolve with the other buyer. In reality, correcting the issue with me should be the sellers priority, whether he’s able to contact the other buyer or not. Even if he has to go out and re-purchase the item I’m owed to make it right. Meanwhile the 30-day limit to make a claim with Whatnot expires. Not that I’m ready to take further action against the seller, who’s now ghosting me, Whatnot refuses a refund and refuses to disclose seller’s contact info. BTW … Whatnot now says they spoke to the seller and he stated that I was sent the correct items … one dem be lyin. So Whatnot now assisting and becoming an accessory to fraud, deception and bait-and-switch practices. FOR SHAME ON BOTH OF YOU!!!.LetsGet2thePointVersion: 25.15.0

Super sketchySUPER SKETCHY!!!!!!!!!Wanted to give zero stars but it would not let me!!This app is SUPER SKETCHY!!! They want you to go thru all these steps as in To Qualify to use their app. Which is all fine!! But when you Complete all the steps, they make you redo the steps which is to verify your Identity, after Identifying you have to take a Zoom meeting which is almost a whole hour long and then you have to sign up with Discord completely, USING Whatnots link that they send you. Now at the end of the hour long Whatnot Zoom there is Q&A where Questions were Will we be able to actually SELL after this and was answered with a Yes!! Immediately after!! So going further and fulfilling My end so as to become a ‘Seller’ on Whatnot I sign in and hit the ‘Sell’ button, AND IT STILL SAYS ‘UNDER REVIEW’! They want me to send my Info, all of it again!! Well I have resent my info 3 times!! Still cannot sell!! SO WHAT EXACTLY ARE THEY AT WHATNOT USING MY INFO FOR EXACTLY??!!! BECAUSE IT CERTAINLY ISNT SO THAT I CAN SELL ON THEIR APP!! I have emailed them several times. I actually recorded everything, including the Zoom meeting that I attend still NOTHING FROM THEM!! NO RESPONSE WHATSOEVER!! Sooooooo……My advise would be to be very cautious when considering using this app!!! seriously !! VERY SKETCHY!! And I have video and screenshots of everything!!.Bubsisme2Version: 3.95.0

I am banned and I am devastated prayingI am Banned and I pray to God it is a mistake I don’t wish this on anyone I recently quit my job to do this full time only to be banned with no explanation at all I’ve seen horrible things like what backyard breaks did and they only get a temporary ban but here I am permanently banned I have no violations no warnings and it’s unfair I feel like I am Being targeted and treated indifferent and that someone has a personal issue with me whoever is in charge of doing these things and gives the ok on this I’ve been reaching out and no answer I pray this ban is uplifted cause I really like this app and have a following I did 11 hours the other day I have over 2k followers I built so much I recommend and promote this app a lot and to be treated like this for no reasons no violations warnings is unacceptable unprofessional and disingenuous there’s gotta be like a strike system I didn’t do anything at all for such a severe punishment this is a wrongful ban can somebody please help praying God can vengefully back me in this it’s all In his hands they been giving me the run around not telling what policy I broke or what I violated it’s says I am banned and they says it’s locked idk what’s going on I feel discriminated against I can’t think of what warning or anything given to warrant this.EveryMusicianInToOneMusicianVersion: 25.6.0

Scammers love this app!So here’s the deal, you are bidding on people’s mostly junk or made in China tee moo crap that they have decided to resell to you. The bidding can get exciting and bang in a week or two you might have the biggest regrettable purchase you ever made show up in your mailbox (many get “lost” and I won’t get started on the overpriced shipping). Most of these sellers have low/zero integrity and once this app dies off (trust me it will) they will move on to other ways to scam you. Here’s an example: I “won” an iPad during an auction from the seller NicoleState and it never shipped. I got the run around from her, first it got lost, then shipped to wrong person, then I’ll send you a replacement and now I’m still waiting almost a year later and of course when I reached out to whatnot they said they don’t regulate contests. Hmmm ok so you openly allow scams? And the auction I won was somehow switched to a different handbag “of equal value” and it was sold at TJ Maxx for about 25% of what I paid, I own the stupidity of bidding more than something was worth (never again though). Sellers like Nicole State are a dime a dozen, I have encountered a few more in her circle and they all run the same scams. So if you like overpriced junk and supporting scammers lifestyles this is the app for you!.Stellakillian1976Version: 4.29.1

Quality control issues.Pertaining to “Children’s collectibles” you have sellers who have no respect for the product even if considered collectible. When you confront them about their poor salesmanship they propose to say that clients need mental help if they are upset with the condition or value on the children’s products. They’re excuse for not handling anything with care and passion is that they believe no one should care about collectible cards even though it’s paying their way for much of what they do. The Pokémon card community is wildly inappropriate in many aspects. Whatnot has sellers smoking drugs, drinking alcohol, and messaging about drug use in the open chat forums. Only a small number of sellers are aware that thousands of kids a month might see their store and are appropriate on camera and in dialogue. The majority of sellers seem to be people who are not reliable and wouldn’t be able to get a job. They’re taking that low quality standard and have migrated to Pokémon cards to trap people with 185% up charged bountys on a single pack of cards. Whatnot you really need to make a children’s section of your site more children friendly at a minimum. You do you whatnot..@UncleActRightVersion: 3.68.0

SELLERS HAVE EVERY RIGHT TO SCREW BUYERSTwice in two months I managed to get great deals on buying baseball cards; with the seller canceling the order without any repercussions! So it’s a live auction you do not have time to research the cards. So often you will over bid a tad. ALL SALES ARE FINAL IF YOU ARE A BUYER! However if the seller doesn’t like the way the auction went they can cancel your order blatantly telling you through messages “hi you got to good a deal I’m canceling” What does whatnot do: we are sorry this is usual (is it when it happened to me twice within 60days!) we understand why you are frustrated! We can give you CREDIT (not even a refund in the card) for the value of the sale. We are letting are Trust and review teams know about it. So now basically eff off and be ready to be screwed in the future again Mr buyer! We are happy to collect more consignment fees from you in the future! I CANNOT STRESS ENOUGH IM GOING TO BECOME A SELLER ON THIS APP. Break some BASEBALL CARD CASES AND THEN THE GUY THAT GETS THE ONE IN A MILLION CARD; IM GOING TO CANCEL THE ORDER AND SELL IT ON EBAY! What does whatnot do to me? Nothing Update: seller still gets to keep selling on whatnot and they even got to post the disputed card on their whatnot store: LET THIS SERVE AS A WARNING TO ANYONE WANTING TO USE THIS APP TO BUY!.David 12647Version: 3.72.3

Liked at first but..I’ve already wrote a review on this app but I’m writing another as I grow more and more frustrated and disgusted with this app. I’ve applied multiple times to be a seller on this app and never get a legitimate response as to why I’m not getting approved. They ask for proof of sales, which I provided and have completed over 1,000 orders on PopShop live. They clearly favorite who they want to sell on this app and it’s a joke. A former friend of mine got approved within a month of applying and he is banned from eBay, PayPal, Mercari, and other sites. He used to go live with me on Instagram and he wouldn’t make nearly as much sales to be approved so quickly. They also approved another seller who was on PopShop and didn’t last two weeks because she couldn’t make sales. More than likely approved her because she is a girl. She also doesn’t know anything about cards or players besides what her boyfriend tells her. I’ve watched countless buyers get scammed or pay well over resale to end up getting screwed in the process. The approval system on this app is a joke. Majority of the sellers are cons. And it’s getting pathetic that legit sellers who are doing this for the community are on hold for whatever pathetic reasoning they have..The Tee RuthVersion: 3.0.4

Worst customer serviceOn my first day on the app, I was very intrigued I bought things from different sellers takes a while but I was excited to receive items as they started to come in. One by one I started getting wrong, damaged, and broken items, and the quantity control issue became very apparent. Customer service helped at first then said that they couldn't help me since they were unsure if it could be “ buyer fraud “ or if there was an issue with the items even though I had pictures and if they saw the video receipt they would see that some of their sellers were the issue. I was sent lipsticks that were melted, lipsticks with crushed tips ,body mist that were leaking items that were damaged dry or unusable and counterfeit make up .I will no longer buy from this app and I recommend No one else to do so in my opinion this was the worse experience all this money wasted and I have to throw it away since I don't want to put damaged ,unknown substanc, or even in sanitary items on me what a disappointment this app and their customers service has been I would give negative stars if I could ..Sophie_1820Version: 25.9.0

Whatnot Punishes their buyersI was an avid buyer on whatnot for months, and over those months I accumulated a lot of things I was into and some things that over time i’ve grown out of. I recently applied to be a seller to try and get rid of those things. After a few days of my application being under review I was sent an email of my account being permanently terminated for an age violation. This was a shock to me as their app is targeted to users 17 and older, which believe it or not whatnot, still includes people that are 17 years of age. Marketing your app to 17 + yet banning the people who meet those requirements feels a bit brainless. I would understand if they declined my application due to me not being older than 18, but to permanently terminate my account feels unjust. I can’t continue to recommend or use an app that punishes young entrepreneurs who are just trying to make ends meet. I’d like to hopefully have this issue resolved, but for now my review remains. This app currently has no backbone for their buyers and ultimately customer service won’t be able to provide you a solution to your problems..EggOfficerVersion: 3.83.0

Cess pool of scammersEvery 3rd card you buy on this app you will be lied to and scammed card won’t come in condition that was described then when you open a claim with what not you will get told that they can’t help you cause you already have 3 returns so basically if you order more than 9 cards 3 of those will be scams and after 9 cards you’ll lose money my account has 550 orders I’ve returned about 4 cards so they refuse to help me recently I bought a card (for 250$) that was creased had the seller on tape saying 6 times that card wasnt creased hiding the crease with his thumb he admitted To me in messages that he sent a creased card told me to contact what not for a refund when I contacted what not they told me no I was the problem this has happened to me 50+ times at this rate and I’ve lost money every time I just got back into collecting and have ordered 3 cards on here 1 didn’t even ship the card (100$) 2nd guy sent the creased card (250$) and the other is on the way but will probably be damaged too Save your wallet and goto eBay where there’s actually buyer protection not scammer protection.Too rooo tlrjvVersion: 25.15.0

Trash appThe multi-point and multiple verification process is absurd. I didn’t have to verify so much an and so often with banks or the irs. This ridiculous process has left my account unusable. I tried to make another account but the incredibly flawed system says in can’t because my number is associated with another account. The so called customer support is a joke. The “live chat” isn’t even live, it’s a bot giving robo responses. When asked for contact you’re directed to emails (no phone number to call). Directed to jump through more hoops only to be left high and dry. I missed an important auction with one of a kind products, and missed the opportunity to win the free products during multiple giveaways. I couldn’t even use the chat without further verifications that were denied by this system. These were opportunities I can’t get back. The ONLY saving grace in this miserable experience is that I didn’t lose money on the app itself. I’d be demanding a refund if I did. I’d have given zero stars if it was an option, so they should consider themselves lucky to get the one..Grinchy130Version: 3.16.0

This platform enables dishonest sellersDishonest sellers are rampant on here but I continued searching for good sellers bc the customer support was so good… until it wasn’t. It turns out that when buyers report sellers for selling them damaged items, the BUYER gets a negative mark put on their account. I did not realize this until I reported damaged items I got (once again, ugh!) and WhatNot would not allow me to return the items. They acknowledged the items were damaged (stains & holes) but said I was not eligible for a return b/c I’ve received too many damaged items. Their system enables poor sellers & obviously the sellers know it! When I would contact sellers directly to report damaged items, most of them directed me to WhatNot support to make a claim. They know WhatNot will cover the cost without the seller being charged so there’s no incentive to sell quality items. That’s why there’s so much junk/damaged items are being sold on there. It was not my fault I was sold damaged items but I won’t be making any more purchases b/c I know I will not be treated fairly since I encountered too many dishonest sellers..Tina KristineVersion: 4.18.0

Terrible!! Don’t waste your time!Suuuuper sketchy!! Beware! They make you enter your card info just to make even an offer!!! I went to make an offer on a Funko. The seller had posted a fake Funko and so I offered them $2.00 less then what was being asked as my kiddo doesn’t need a real Funko. The offer was cancelled within hours not declined just left as cancelled without explanation. So I was worried about the seller having my card info and decided to look into the sellers business name. I discovered this was a fake seller. Their website had zero legitimate information on the business and seemed to be a hack site. Their Instagram just had a bunch of fake funkos posted and they weren’t selling anything else on “what not app”. I alerted the company by opening a ticket. They claimed they couldn’t resolve this without an order and tracking number. Well I didn’t order anything and my complaint clearly stated I had only put in an offer. So they don’t care about a scammer using their platform which tells me they don’t care about protecting the consumers using their platform..Mhaley82Version: 3.12.0

HAVE DIFFERENT CURRENCY CHOICESPlease add CAD available to the app.Iam rightVersion: 3.43.2

Address selction garbageCant change my “state” in CANADA to say my current PROVINCE. Fix this. Restarted the app, deleted and re-installed, signed in again. No help..AaronsafiolesVersion: 3.42.3

Won’t let me sign upThe app will let me select my country but only gives US states to pick from so I can’t complete the registration process to actually use the app..Kemot113Version: 3.42.3

Avoid if you live in CanadaI spent 1 day as a Whatnot user and instantly regretted my decision to make an account. In no way am I recommending this platform to any fellow Canadians. It appears a seller does not have to make their international shipping rates clear upfront. I signed up thinkng this platform is supposed to be fun given the spontaneous nature of all the live feeds, but quickly learnt getting caught up in the excitment can bite you in more ways than simply not hitting anything nice in a break. So I won two breaks spots fot $35 total, didn't hit much, and then got a bill for $73 USD. I reached out as fast as I could and said the seller could keep my original bid price of $35 and the cards. In no way did I wish to spend another $38 to receive a couple of base cards. Unfortunately it took customer service 4 days to get back to me and the cards are already in transit. I still can't find anything posted on hte breaker's page that states how much they charge for shipping. Lesson learned. Overall I see the utility in Whatnot, just make sure you find breakers in your own home country..S_TwainVersion: 3.9.0

Absolutely useless!Can’t verify my address & says my phone number is invalid. There solution is for me to send a photo of my drivers license to them via unsecure email. Bad app + bad service = 1 ⭐️.Never Stop RockinVersion: 3.1.9

Allows predators and violent men.This app allows predators and abusive men to threaten and intimidate women on the app. No matter how often you report it, they do nothing about it. This app is a lawsuit waiting to happen..MisskatiealexisVersion: 3.39.1

AddictingExtremely addicting and dangerous. Be careful.JoeShmo6Version: 25.17.5

Terrible appI have 1800$ on orders and printed 10 labels with the wrong address and need to reprint them but they don’t respond to me and they don’t have a phone number and it’s a dam ai responding just terrible app..JayvetoVersion: 25.17.5

Dishonesty and irresponsible sellerI am writing to express my frustration and disappointment regarding the item I purchased from your platform. The product has a rip, a flaw that was intentionally hidden during your live show. This lack of transparency is both unacceptable and disrespectful to your buyers. As customers, we trust sellers to provide accurate and honest representations of their products. Deliberately hiding defects is not only misleading but also undermines that trust entirely. This experience has left me feeling disgusted and disheartened, and I will be reconsidering any future purchases from your store. I am expressing my frustration and disappointment regarding yet another experience with a misrepresented item from your store. This is the second time I’ve encountered an issue where flaws were not disclosed during the sale, and it is extremely upsetting. Such behavior demonstrates irresponsible selling practices and breaks the trust customers place in your store. As a loyal customer who has purchased extensively from your platform, I expect better standards and transparency. It is disheartening to see such behavior being tolerated, as it reflects poorly on the platform and the seller’s commitment to integrity..IgihipVersion: 25.10.0

WhyWon’t let me buy anything.EyderbootsVersion: 25.9.5

Can’t view past showsI don’t know if it’s just me but I can’t view past live shows anymore or like that option isn’t there. If there’s no history to verify what I buy then I guess I’m just deleting this application..ThegreatpharaohVersion: 25.9.5

Ban Backyard BreaksWhatnot continues to support bad actors in the hobby. Backyard breaks should be held accountable for talking about young girls in such a disturbing fashion. Hobby deserves better..Moose1234567891011Version: 25.6.0

ScummyThat’s all I have to say.GGG790Version: 25.3.5

ShippingIt will not let me buy anything it keeps telling me that shipping is not available..Luckygirl46Version: 4.45.1

Terrible detection systemJust made an account and got instantly locked out after adding my address, number and verifying. Terrible experience overall and stuck going back and forth with bot support through email trying to dispute this error. Would def not recommend this for new users because you will get instantly locked out of any features..Elana_aVersion: 4.43.2

ReviewNot friendly to international customers. High shipping rates. Giveaways are offered free for U.S.A. users. giveaways for international users, are not free, and sellers are not willing to spend the high shipping rates for international giveaways, so you are able to enter. Same thing applies to buyers giveaways. Not accessible for international users..Soccer monster girlVersion: 4.41.1

Whatnot does not protect buyersI purchased a bag and it arrived with a completely broken closure. This was not disclosed by the seller and WN determined it was not eligible for a refund. I’m out my money because of their shady practices and a seller not being honest..HroysleepsVersion: 4.34.0

Full of scammersThis company has no way to vet scammers, nor do they care. I was scammed on this app and the company still hasn’t issued a refund. Can’t stress enough how shady this company is..Amaca24Version: 4.33.0

The support for this app is GOD AWFULI’ve never been so frustrated with a support team in my life. I’ve sent 3 highly detailed emails explaining my situation and no response other than “you should kindly wait for the card to be delivered”. After getting extra photos from seller I’ve seen it was fraudulent and I’ve been trying to cancel the order before it ships out to Canada but nope they are gonna send it here so I can spend more money to send it back. Never using again.Illbeyou'rehuckleberryVersion: 4.32.1

FraudI wasn’t shipped everything I bought and acquired. Then when asking where the rest of my order was (all the expensive stuff) what not made any excuse possible not to pursue it. It’s a shame that such a good idea is run by such individual..Chris Canada 8Version: 4.30.2

Shipping fees & referral credit nightmareAs a Canadian, it’s terrible to be forced to pay crazy amounts in USD for shipping items, as well as the referral credit not applying to buy now items, (only for live show auctions), and not covering shipping/taxes as well..Qjfifkwi$Version: 4.30.2

You hate CanadaThe shipping on all products is a minimum price of 18 u s dollar that not including the fact that I can’t get in u s give aways witch after talking to streamers they agree it’s stupid I hope you can make thing more fair and help make thing cheaper on the app for Canada. Thank you for understanding..BugmaddoxVersion: 4.27.1

My experience with What Not has wanedAfter a year of significant buys on WN it has become very obvious that streamers serve themselves and other streamers. While some are fun, focused and offer fair prices. Most align/serve with fellow streamers more than the auction collector participants. The “cult” of some streamers has become annoying with ego, profit and emphasis on others streamers being the focus/objective. I’ve left WhatNot and returned to eBay and attending in person card shows to be able to witness in person the quality of the cards and allow me to apply my time to the cards I’m interested in. If WhatNot finds a way to make the collecting public the priority not the streamer the centre of its universe I’ll consider returning. Ciao..OPC_BanditVersion: 4.26.3

ShippingYes buying as an international person sucks on whatnot. Plus you have to the shipping charges, as they fluctuate in price. After the first purchase is made the shipping price is supposed to go down to free. IT DOESN’T! My shipping on the all the purchases said free. Then I noticed that they charged me a lot. Put in a complaint with whatnot and they asked for pictures of the purchases. I said if I knew I needed to in case I was being ripped off I would’ve took pics of them. So if you do get this app and start bidding, be careful and watch the shipping charges.Broke from the gameVersion: 4.24.2

Whatnot as a CanadianReally a greedy company when it comes to shipping, I would advise against anyone in Canada buying on whatnot unless you are ready to get slapped with ridicules shipping cost then a custom fee on top. Purchased about 10 vinyls from the USA, and have to pay 100$ shipping? Is this a joke, I pay less shipping from items coming from China..G996754367Version: 4.24.2

Canada viewedAs a Canadian streamer you need to bring back the feature that anyone globally can watch the stream. And be promoted in all countries..M͙i͙c͙h͙e͙l͙Version: 4.24.2

TrashTrash company always banning my phones for just doing giveys..Huss F88Version: 4.17.0

A scamThis app charges merchants so much 8% plus extra fees. Anyone who think they can make a big fortune on this app is delusional. And YET They have hands down the worst customer service I can find in modern business. They have the audacity to charge 8% of total sales but cannot afford to hire a customer service team. Their app are broken too. WORST APP EVER.雨宫yukiVersion: 4.17.0

Update errorApp not working after update..DiamondM8Version: 4.12.0

MehFun times, should be labeled as a gambling app. Some streamers are good and help out most are just out to take your money and make you feel bad for not spending more. Support team usually sucks and they only look out for them selves first then help you out..Nicknameisdumb9Version: 4.10.0

Cute idea but broken systemI gave it a good try and wont ever buy from again. As a Canadian its frustrating to be excluded from all of the giveaways even when I’m actively purchasing items. Horrific shipping system. Every single item bought automatically has shipping charged too it even if you buy multiple items in a single show. What not needs to get better at offering combined shipping, till then I wont ever buy again. Buying on facebook marketplace or ebay has better work arounds than anything offered here. Even though what not supposedly has a system to help with combined shipping the sellers don't care enough to set it up and what not isnt helping them learn. Similar concept, you get charged on credit card for each individual purchase which is stupid. It should be combined into one charge at the end of the show. Just shows how poorly designed it is. I do like the bidding system and how it adds time based on last bid so that everyone has a chance to win an item if they’re fast to react. The short timer auctions (3seconds) don't add enough extra time for most people to react so thats only downside but the longer timer ones you have plenty of time. The giveaway concept is cute but broken and only benefiting Americans over everyone else..DJrock09035Version: 4.9.3

SCAMMMDo not use this app it will scam u with ur stuff and won’t let u back in ur account WARNING DO BOT DOWNLOAD.HdnsnmammajsmmeVersion: 4.8.1

Is USA the only countryIt can’t work in a Nother country.Noah123456789101112Version: 4.6.1

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