About Digby® By OCLC® (Oclc)
CHECK IN: Scan items’ barcodes to check in items, clear Missing and Lost statuses, and route items to the circulation desk to fulfill holds or transit to another location. View a list of checked-in items that can be sorted by call number or the order they were checked in.
CHECK OUT: Loan items to patrons using a mobile device by scanning the patron and item barcode(s). Share a due date receipt with the patron by email or by printing a copy.
INVENTORY: Scan each item’s barcode and if an item is on hold, or has any of the recognized exceptions, a notification screen will pop-up so items can be pulled for additional processing. At the end of session, share a report that provides a summary of items inventoried plus detailed lists.
PULL LISTS: Access circulation pull lists from the app sorted by library location. Items scanned are marked as pulled with information about where they need to go next. With dynamic updates, quickly refresh the pull list before leaving the stacks. If needed, filter by hold type (e.g., Special Requests, Schedules, etc.), and easily identify holds generated by WorldShare Acquisitions or ZFL-Server via the new “External System Request” indicator.
RESHELVING: Easily track resources used within the library by scanning items that patrons leave on tables and carts. Then return items to their proper place without taking them to the circulation desk for check-in.
SEARCH WORLDCAT DISCOVERY: Search WorldCat Discovery from within Digby, making it possible to readily check the library’s catalog while away from the circulation desk and without exiting the Digby app.
SHELF READING: Scan an item and get a list of the next 50 items in call number order. Check off items and present or missing and generate a report. Scan out of order items to determine correct status and action.
TO USE DIGBY, please first complete the online form at oc.lc/digbyform.
Once OCLC notifies your library that it’s activated, Digby’s sign-in requires selecting your institution and entering your WMS credentials.
What's New in Digby® By OCLC® (v3.8.2)
Digby® By OCLC® Contact Information
To reach Digby® By OCLC® customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.
Digby® By OCLC® Subscription, App Deletion & iOS Support
How do I cancel the Digby® By OCLC® subscription?
Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Digby® By OCLC® from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.
How do I delete the Digby® By OCLC® app?
Touch and hold the Digby® By OCLC® icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.
Digby® By OCLC® purchases, refunds and billing issues
Report billing or refund requests for Digby® By OCLC® through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Digby® By OCLC® App Store page.
Distribution of Digby® By OCLC® Reviews
Of the last 6 reviews shown, 50% are positive (4–5★) and 50% negative (1–3★). App Store overall rating: 3.7 / 5
Digby® By OCLC® Positive Reviews and Ratings
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Update (5/9/2023) I contacted OCLC customer service via email, and they have now produced a test version of the app so that the problems mentioned below are gone. I’ve tested it in test flight. It works. I am changing my rating back to a 4. —————— I’ve used Digby for years. It’s a helpful tool. But barcode scanning doesn’t work with the iPhone Pro series. The barcode never seems to come into focus. I’ve tested it with the iPhone 14 Pro and iPhone 14 Pro Max. It’s probably due to 1)the use of multiple cameras, and 2) LiDAR being used. I would love it if the app could be updated to work correctly. I miss being able to use the app.
A veritable Swiss Army knife, Digby allows staff members to take staff functions into the stacks. Reshelve, pull list, inventory and check in for example. I like that Digby gives me an alternative to using the terminal at the desk.
Digby allowed me to mobilize my library student workers in a way I thought never possible. Love the app, 5/5!
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Digby® By OCLC® Negative Reviews and Ratings
The Digby app has been an essential tool for our library especially as we conduct a comprehensive inventory of our materials. The most recent update makes the app very slow and crashes constantly. We were able to scan around 1000 item per hour and now my best staff member is only able to complete 400 or so. A 60% drop in efficiency is unacceptable. Please fix.
It will not let you scan the barcode with the new iPhones.
The newest update was a failure. The app is incredibly slow. It freezes and must be shut down every few books. Bug fixes needed!



