Triathlon Tracker Customer Service

Triathlon Tracker Positive Reviews

Pretty good appI downloaded this since I already have an Apple Watch and didn’t want to spend the money for a Garmin or other triathlon geared watch. GPS map looked like it went a little haywire at the beginning of my run, but overall it was pretty accurate compared to running with my phone using Strava. Like having all the event options as well as being able to customize my events. Just a couple of things that I issue with. Firstly, the pace is set in miles per hour instead of minutes per mile. It would be nice to have the option for min/mi. Secondly, when I went to share my map to Strava it didn’t upload. Just the title I gave the run uploaded. I was able to upload the map to Facebook though. Overall, a good option without having to buy another expensive watch..Jerryb30Version: 1.7

Not bad-does the basicsI ran a sprint Tri today and figured the short event was the perfect place to test the app. It functioned fine during the race (no trouble with buttons or the app changing from one event to the next). My activities where appropriately logged in my Apple Activity App but in the TriTracker app, all of my time is in the “transitions” and no distance is showing up in the events (which is odd considering it logged them accurately in the activity app). The other thing I noticed was that my swim wasn’t mapped (something I normally get out of the open water swim function in the activity app)... certainly doesn’t replace a Garmin but for those who want to own a single watch and like Apple’s activity app, it’s not a bad option. I’m sure the few small glitches will be worked out. For now it does enough to be a functional option for those wanting immediate feedback after a race and to log their race activity with their training..ScubaPlannerVersion: 1.3.1

Worked great for Olympic Tri!I used this app for the Southbeach Miami open water Olympic distance triathlon on April 15th, with my Apple Watch 3 with LTE. It worked great! The double button press to transition between tri legs was simple and worked as intended. Tri Tracker did a good job tracking all legs of the triathlon with GPS, even the open water swim. I had no Apple Watch battery issues using the app for the duration (3+ hours) - it kept plenty of charge even with LTE enabled the whole time, and several texts coming in along the way. As far as the user interface goes, the basics worked, but a few display tweaks would perfect it. It was a bit of an issue that there’s no way to view stats on the watch itself for a completed activity without having an iPhone handy. Also the run stats were a bit hard to read during the run itself, so it would be good if text size and location on the watchface display could somehow be configurable in future releases. Overall, though, very happy with this app! Much better than using the built in Apple Watch capabilities for a tri. Hoping the developers keep working on this because this is exactly the functionality I’ve been waiting for and I expect there’ll be big demand from the tri community..TennesseeTennisVersion: 1.2.1

Works well with Fitness appThe app works great for ease of use during a race and to be able to keep an eye on your pace/distance/etc... while racing. The results are way basic within the app. I read a review that was annoyed that the results are in MPH in the app. It’s April 2021 and that still hasn’t changed so it’s still somewhat oblique info. However, the results do pull into the Fitness app where the stats are more easy to understand. There still isn’t tons of information like elevation vs pace or anything. Final verdict: great for a pace clock during your race, the after-race analysis stats leave a little to be desired..Mick SwellVersion: 1.7.2

Did the job, still some bugsJust got done using this app for the first time in a race, I did a sprint tri. I had issues with it freezing up while testing it out for a swim/run training, and I actually had to restart my watch to get it to open again. This morning before the race, it again seemed frozen and would not open. I had to restart my watch, and then it opened and it worked! I think it was freezing when I would get a text and it didn’t know what to do. I do not have cellular on my watch and I was not close enough to my phone during the whole race to pick up texts, so I think that is why it managed to not freeze during the race. Hopefully some of the bugs can be worked out, because I loved FINALLY having an Apple Watch tri app and I hope to continue using it!.PitthannahVersion: 1.6.1

Don’t Buy That Garmin!Unwilling to buy a new Garmin Forerunner 935, I turned to this app for tracking my triathlons. In short, purchasing this application was the best money I’ve spent on the App Store to date. I used Tri Tracker for the second time yesterday during my Olympic distance triathlon. I think the display is perfectly fine, but I don’t look at my watch too often during a race. Data automatically uploaded directly to Apple Health, and I use RunGap to transfer all three disciplines to Strava. All the distances and transitions were accurate. In summary, this is the app triathletes have been asking for since the advent of the Apple Watch..Queso12BVersion: 1.3.3

It’s works butIt’s works and I like the ease of transitioning from one discipline to the next. But on the open water swim it records the time but not the distance. I’ve used the app for several races and it seams to record the. Distance from where I entered the water and then exited. Only a few yards or so. Not sure why. Also I did a 70.3 and the battery died about 5 hours in. Not sure if that’s just bc it’s tracking gps and hr etc..MgscottyVersion: 1.7

Crashed when switching from T1 to BikeThought I’d give it a shot... even though there were some complaints in the reviews. Developers comments made me think things were being addressed. Did a few “fake” races so I was comfortable with hitting both buttons to move each step forward. .... but on race day the app crashed switching from T1 to the bike. Managed to restart a brick workout about 3 miles into the bike course... and that all worked fine. This is an app that needs to work. I love my Apple Watch and want to use it to track EVERYTHING! So I’m hopeful the $$ I spent helps with what I’m sure are high cost of development. Good things can’t be free... so please keep working and good luck. I hope more people invest a few bucks for this app in place of opting for another watch that you’ll only use on race-day. I’ll update with more stars when it’s working flawlessly..ClegsweinyVersion: 1.3.1

Works well but pace on the run isn’t displayingI’ve used this app for two half ironmans this year and it works great for the most part. The main problem I’ve experienced in both races is the pace doesn’t display/work during the run. I’m using the 3-segment (swim/bike/run), open water, and the lock+prepare options to start it. It transitions through each segment great with the two button push but when I get to the run the pace is just empty. The heart rate and time work as expected. All the data is there after the race (it uploads to my trainingpeaks account with no issue). But it just isn’t displaying during the race. Which obviously makes pacing difficult..Ironman2009Version: 1.6.1

Still buggy.Easy transition, keeps track of changes well. Could go out another decimal place for tracking swimming. In swimming .45 miles is a big difference from .4. The biggest problem is that is crashes out 2/3 times. It’s not very reliable for tracking workouts. That said, it’s the best interface I’ve seen for switching between exercise types on the go. Keeps me from having to open multiple apps..AArdvark203Version: 1.3.3

Does it’s jobYou should be able to customize the data displayed during a discipline. For example, on runs would really like to have my SPM viewable like the stock apple workout app allows.I Krank IVersion: 1.7.3

First sprint triI used this app today for my first sprint tri and overall it was a good experience. The two button press works great with sweaty or wet hands and the layout is easy to get accustomed to. However, it would be awesome to see your average pace on both he bike and run, in addition when I ended the race the app didn’t have my gps route captures. The maps simply displayed “no location data available. Apple Watch series 2 OS 4.3.1 iPhone 8 OS 11.4.1.Jlaurio08Version: 1.3.3

Developer Obviously ComittedSome of the earlier posts worried me a bit but it is obvious that the developer takes this app seriously and is continuously improving it. You can look at the version history and see so. Just used it and it worked great..EJ797Version: 1.5.2

Best Apple Watch App!It’s simple, slick, and gets the job done. I did a super sprint triathlon on my own to test it out and work on my transition times. It worked like a charm. Easy to use and see my splits afterwards. During each activity I can see my pace and distance..WkcarVersion: 1.0

Total timeI noticed after my first use during an international Tri that the total time didn’t add up. I did the race in 1:54 and it gave me a total time of 43min. Otherwise like the app..SmbgatorVersion: 1.4.1

Worked perfectlyI recently used the app for a sprint Tri in MN. It worked without a hitch. Kept working even in the background when I got a txt. Glad I bought it..Keith.MurphyVersion: 1.3.3

Great transition app... GPS needs workOverall this is App is great but the run distances have been off a good amount, ran a USAT run route and at the 5k finish the distance was off .4mi when compared to my running partners..NdjwidhxbwiayGVersion: 1.7

Easy to use!This is the perfect App to track a Sprint or Olympic Distance Triathlon. It is very easy to use and I love how I can see my splits for each part of the race..CinderellakVersion: 1.0

Needs improvement but works......I did two sprint tris (7/20/19 and 7/28/19) before writing a review. The swim on both tris was open water ocean and the prepare and lock feature worked perfect. The tricky part is when you’re running with your bike with one hand and trying to press two buttons with your other hand. It doesn’t work well at race pace and you can’t really stop to make sure it advanced. So both tris I had like 40 min transition times and 2 min bike times because it didn’t advance when pressed. I practiced with it before the actually race and it worked great, but during a race it’s a little different. So I would recommend two things, maybe a double push on the scroll button alone, a full green screen to let you know it advanced, or something else other than the press the two separate buttons at the same time. One other suggestion is add up the total time of the the entire event. I spent like 5 min adding up all my times at the end. Hopefully the app keeps progressing because I like the features it has. It’s just not real user friendly with the pushing the buttons together..Tri-TravisVersion: 1.6.1

Update: works, occasionally freezesThis app is great when it works, but occasionally it will freeze on the Swim leg.Stuff and people 112233Version: 1.3.3

Duathlon ?I purchased the app but I only have the option the select duathlon not triathlon? Can you assist?.LafayetteforgeVersion: 1.3.3

Good app - Needs Strava syncingApp works great for tracking multi discipline events. No real complaints other than some stability, but I’m using it on a series 2 Apple watch. Biggest downside is the lack of Stava syncing. Yes, the event sync with the Apple Health app, but I can’t get it from there to Strava. There also appears to be no way to export the event data to manually upload to Strava. In a world where everything syncs to Strava, it just feels like this app is behind the times. Still overall a good app, just would love for this feature to be added..Birdman_5Version: 1.7.3

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Triathlon Tracker Negative Reviews

It’s a dudI did a dress rehearsal for my Olympic-distance tri and used the app for the first time. It didn’t correctly display the distance during my swim, then after pushing the two side buttons for T1, didn’t display the transition time. But when I pressed them again, it started the bike segment. Even worse, at some point during the bike, without any notification, it gave some error message and said it had started a new workout, though it appeared not to have done so. Needless to say, I didn’t bother with it for the run (and was glad I had also been using Cyclemeter on my phone for the run). After I finished, the phone app shows no recorded data for anything. Fortunately, it at least imported the swim segment into the Workout app on my phone, so I have can view the data there, though weirdly not in the Triathlon Tracker app. The whole experience with both the phone and watch apps is garbage. If I can’t trust it to work as promised for a workout, there’s no way I’m going to take a risk relying on it for a race. I’d really like the developer to refund my $9.99..Scootage81Version: 1.6.1

Nice concept... needs workDownloaded with high hopes about a week and a half before my tri so I could get familiar with it and do a practice routine. It’s the only app I could find with the right feature set for tracking a triathlon with a minimum of fuss. Did a ‘mini’ sprint a week before my race and the app got stuck in the second transition. Was gratified to see an update a few days before my event that was supposed to address this glitch and downloaded/installed it to my phone and watch. Tested it before the event and it seemed to move seamlessly through the transitions. Then on race day I tracked my race with it and checked the results afterward. Apparently my 3/4 mile swim was actually 0.1 miles and took less than 10 minutes (I swam for over a half hour). My swim-ride transition and my ride were completely non-sensical. Only the run made sense. Will be watching for updates to make this a more robust app - I really want it to work well but was disappointed with my first outing..A recent buyerVersion: 1.2.3

Doesn’t workThis app was a huge disappointment. I raced this past weekend and used the duathlon mode because my race was switched from triathlon to duathlon due to weather. I downloaded this app and was excited to use it in the race. During the race it showed on my watch my time and all my information. When I ended my race however ZERO information was stored to the app or my Apple Watch. I can’t even change the way my information was displayed on my watch ie. k/per hour vs. mph. It is ridiculous that this app cost as much as it does and does absolutely nothing. I would like to be fully refined. I DO NOT recommend this app..Mrsexy6969Version: 1.1

InconsistentI’ve tried this app a few times now, twice during an actual race, with very inconsistent results. I’m not sure if it’s user error or what, but the app doesn’t consistently start and stop when I press the crown and side button simultaneously. Is there a trick? The other disappointing aspect about this app was that it didn’t stay open while I was riding/running so I couldn’t even look down to track my performance. Maybe that was user error as well..EllenG3Version: 1.4.1

Worked Fine Until...I used this app for the first time yesterday for a 70.3 race. It works as advertised until it came time to end the race. I had to turn off the watch to get the app to stop and consequently lost my run data. (A critique I noticed by a reviewer dating back to last year.) I’m using Apple Watch 4. I don’t think it’s user error. Swim, t1, bike, t2 double pressed side buttons no problem. App works fine when I’m testing it sitting on my couch; 5 hour race not so much..TriinarowVersion: 1.5.2

Messed up transitionAfter my 20 mile bike I pressed the crown and side button on my Apple Watch to “transition”. After getting my running shoes on and starting my run I pressed both buttons again to transition into my run. Nothing happened. It didn’t record my run and made me mad. I’ll probably stick with the regular workout app. I would hate to get into a triathlon race and this thing not track my activity..Tblanks11Version: 1.5.2

Would be great IF it worked ... unfortunately notTried this for the first time in a sprint triathlon today. This app is a great concept and the functionality (like sharing to Strava) is great. But it didn’t really work. The swim logged correctly. The bike logged the time correctly but no map. T1 didn’t really log The run was totally screwed up. Maybe what happened had something to do with the start/stop press of the side buttons not registering. All you can really do is press them and hope it worked, the display isn’t really helpful in the midst of the action with telling you. It should just go to a huge “T1” when you end the swim, then to the bike metrics when you start the bike, etc. Anyway, I’d suggest you save your money..Ljefe00Version: 1.3.4

Do not buy.Used this today during an Olympic tri. I will not use this again. Wouldn’t switch to T-1 and put me on the bike instead. Finished the bike, and would not put me into T-2. Tried several times. Did it transition me from the bike to T-2? No. Instead, my watch restarted. This app was of no use today. Wouldn’t mind getting my $6.99 back. It did however show my open water swim being 47 yards. :).AwffpVersion: 1.0.3

Shut down, then took over watchThe app stopped recording my run, then inexplicably it shut itself down altogether. Then hours later the app kept popping open on my Apple Watch. I finally had to delete it to get it to go away..JejskdnjdowhzVersion: 1.8.2

Doesn’t work in the clutchThis app is terrible. It NEVER works properly. I have a new Apple Watch and new iPhone. NO EXCUSE for this. I practiced with it to try to get it right. Doesn’t start when you need it, doesn’t advance to transitions, etc. Asks stupid questions that no triathlon competitor has time to answer during a race. Not worth the time or the effort. If I could give it NO STARS, I would!.Mollywhopped69Version: 1.6.1

Doesn’t work at all, not even onceMy Apple Watch is up to date. I tried Triathlon Tracker for a triathlon and a run/ swim workout. The app starts but doesn’t advance when I push the two side buttons simultaneously and doesn’t stop unless I turn off my watch. Wasted $9.99! Just use the Apple workout..Imua22Version: 1.8.2

Does not work on gen 2 Apple WatchI got it to track a triathlon and once the app is launched on the Apple Watch there is no way to start the timer or anything tried pressing buttons together apart nothing worked couldn’t even close the thing had to reboot and hope it is not running in the back ground. Worst 10 dollars spent ever..Mr_Z06Version: 1.6.1

Won't AdvanceTried it several times and even seeked ideas online. It started the swim and would not switch. Tried simultaneously quick touching both buttons, hard touch, everything but would not advance. After an hour it would stop and close..Rufer 364Version: 1.6.1

DisappointingExpected more for $10, especially from MySwimPro. Does not integrate well with Strava and there is no complication to add to watch face. Hope the developers will improve the app since it has so much more potential..BbizotVersion: 1.8.2

Wrong mileageI ran the same distance for a run, swim , run And I supposed to ran one extra mile for the last run when I ran the same distance both ways. Don’t know what happened but the GPS was wrong the second time.MetsprVersion: 1.5.2

Do not recommendThis app did not work. Used the app as instructed and it failed to switch to the next event. The GPS also did not work. The only thing that did work was the timer. I do not recommend this app..Kellz3Version: 1.7.2

Not all it could beCompleted a sprint yesterday and the GPS was all over the place, said I swam twice as far as I actually did. Never had this issue with the regular workout app. Would like a refund.AC 777 blackjackVersion: 1.6.1

Glitched And Failed To Record My Half IronmanUNRELIABLE. 20 miles into the bike ride the app glitched and failed. I had no distance data or pace data by the time I got to the half marathon. Not worth trusting this again. I will switch to Garmin..1spencer9Version: 1.3.4

Expensive and badJust bought this app for my swimrun, it failed at the first transition after 200m of open water … Had hoped for a good app since it is made by MySwimPro.TpkennesVersion: 1.8.2

Cannot download to Apple WatchI just purchased this app for my tri tomorrow and I have the latest Apple Watch, however the app will not download to my watch! Very frustrating!.SunshineBebaVersion: 1.6.1

PoorDied my past two tris. Don’t think it’s good enough for longer distance races. Stopped working before 5 hours so I had no idea how I was doing on the run (half ironman)..Slinkeez lolleeVersion: 1.6.1

Love the idea lots of problems with iwatch41) watch will show correct race onfo but when uploaded to app completely wrong results 2) program at times is unresponsive to two button push, took 10 tries last race to end the race. 3) needs voice control not push buttons during a race program is buggy on iwatch4.Cpluvs2triVersion: 1.6.1

GarbageThis app is garbage. Most of the time it crashes during use. When it does work the GPS tracks are absolutely horrible..Jimi559Version: 1.6

GarbageNot worth buying at all!! I deleted it from my phone and going to look for another one. It only tracked my time...no distance on bike or swim were tracked..Not worth buying!!!Version: 1.6.1

Very disappointedTried to use the app today at 70.3 Boulder and it crashed my battery on my Apple Watch before I even finished the bike..JBrandon23Version: 1.6.1

Bike part doesn’t work in appTried re-installing, tried using in different segment, doesn’t work. Waste of money..PrnalbandVersion: 1.4

Freezes and distance not trackingVery disappointed in this app. Watched a video that recommended this app, paid $15 Canadian to buy it and it has been disappointing. Glad I tried it before my actual race. It doesn’t track my KM’s and the screen freezes and I have to shut the app down over and over again. The transition is confusing as I have to tap it multiple times before it moves to the next sport. Very disappointed, especially for $15, and from other reviews I thought it uploaded onto Strava and so if it doesn’t do that either then I am even more upset. Really need a better app for triathletes who use Apple Watches..Canadianbacon1!Version: 1.8.2

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