AllTrails: Hike, Bike & Run Customer ServiceAllTrails, Inc.

AllTrails: Hike, Bike & Run Customer Service

  1. AllTrails: Hike, Bike & Run Customer Service
  2. AllTrails: Hike, Bike & Run App Comments & Reviews (2024)
  3. AllTrails: Hike, Bike & Run iPhone Images

Find your way outside with the 2023 iPhone App of the Year

Whether you hike, bike, run, or walk, AllTrails is your companion and guide to the outdoors. Find detailed reviews and inspiration from a community of trail-goers like you. We’ll help you plan, live, and share your outdoor adventures.

AllTrails offers more than a running app or fitness activity tracker. It’s built on the idea that the outside isn’t a place to seek, but rather a part of us all. Custom route planning helps you search for dog-friendly, kid-friendly, stroller-friendly, or wheelchair-friendly trails, and more.

◆ Discover trails: Search over 400,000 trails around the world by location, interest, skill level, and more.
◆ Plan your next adventure: Get in-depth trail info, from reviews to conditions to GPS driving directions — and save your favorite trails for later.
◆ Stay on course: Stick to your planned route or chart your own course with confidence when you navigate on the trail.
◆ Grow your community: Celebrate outdoor adventures and find inspiration by connecting with trail-goers like you.
◆ Share your outdoor adventures: Easily post trails and activities on Facebook, Instagram, or WhatsApp.

Discover trails that fit your nature. Trails for workout planners, hikers, walkers, mountain bikers, trail runners, and casual cyclists. Whether you’re pushing your limits or pushing a stroller, there’s something out there for everyone. Let AllTrails help you find it.

► Do more outdoors with AllTrails+ ►
Spend less time figuring out where you want to be, and more time enjoying where you are. With offline maps, wrong-turn alerts, and extra safety and planning features, your annual subscription gives you more tools for more adventures.

◆ Search by distance from you to find the closest trails.
◆ Stay informed with live route planner details like air quality, pollen, and light pollution.
◆ Unplug completely or pack a backup with printed maps.
◆ Download offline maps ahead of time and track your GPS location, even with no cell service.
◆ Keep loved ones in the loop with Live Share.
◆ Prepare for the hills ahead: Follow topo maps and trail maps in 3D.
◆ Focus on the view, not the map, with wrong-turn alerts.
◆ Get satellite weather with real-time map details.
◆ Record your activity with stats and photos of your favorite hiking trails.
◆ Stay on track: Automatically export your records to the Apple Health app.
◆ Give back: AllTrails donates a portion of every subscription to 1% for the Planet.
◆ Explore ad-free: Remove occasional ads by subscribing.

Whether you’re geocaching in a national park, browsing bucket-list mountain bike routes, or planning a trail run to clear your head, AllTrails+ makes the great outdoors even greater.

AllTrails: Hike, Bike & Run App Comments & Reviews

AllTrails: Hike, Bike & Run Positive Reviews

All Trails is the best for anyone that loves to hike!All Trails is such a great resource for anyone who loves to hike! I use the app for all my hiking! I love the record feature that allows me to track my progress on any hike, and I love even more that I can put my phone on airplane mode so that I’m not using data while on my hike and still use the record feature! I always check out the All Trails reviews from other hikers before heading out, and usually find that other hikers have great insight/feedback about trail conditions. The only feature I don’t love about All Trails is the rating technique that is used for hiking trails. Trails are rated as either easy/moderate/hard and I have found through my experience that trails aren’t very consistently rated. I’ve hiked some trails that were rated as hard and the hike felt easy. I’ve hiked some rated as moderate and the hike felt hard. I understand that rating trails is a challenging component of hiking due to different levels of experience and fitness, however I would love to see an option where hikers who have completed the hike are able to submit their feedback on how challenging the hike was from 1-10. I think, overall, a 1-10 scale for how challenging a hike is would be extremely beneficial. Overall, I absolutely love All Trails and use the app daily! I recommend it to anyone and fully support what they are doing! Keep up the great work, All Trails!.Version: 11.2.4

Few issues lately. Oct 2018Removing the check-in was a bad idea. Hiding it in the “...” was worse, didn’t know it was there and my history is now not accurate, and now I have to make up a name for each recording on the fly. Waste of time. Please put check-in back where it belongs, it’s a critical feature, and right map loads with the name of the trail on the saved history. I also agree with the other user about trail hopping. In New England many trails connect but are listed separately. If you are no longer on the same one you started it appears you are just going rogue on the map. How about auto loading the newly entered trail? Also being able to edit history would be helpful. There’s been a couple times where I started driving home and forgot to hit pause and save. And why the “pause” button when the trail is complete? It’s a weird way to “finish” or “end hike”. Big issue with crashing during use lately. Thought I was recording and it had crashed once phone was put away. If I didn’t stop to take a pic early i would have gone pretty far without noticing. Stinks for tracking distance 😐. Overall I do love and use and recommend this app almost daily to find trails and track my history. Can’t live without it but its been acting weird lately..Version: 8.9.2

Great app with one major flawI’ve been using AllTrails for a couple months now and I love it. It is a 5 star app by far, yet that is not my rating for it. There are a few quirks I have with the UI, but they are not worth mentioning as they are minor and do not effect the app use whatsoever. My only real issue, which caused my 4 star rating (which killed me to do so), is the fact that you CANNOT LAUNCH THE APP WITHOUT A CELLULAR OR WIFI CONNECTION!! It is ridiculous, plain and simple. I am a Pro subscriber to AllTrails. I did this solely so I could download trail maps prior to going in case I lost service on the trail. That feature works beautifully. But let’s say you download your map, head out to your trail, arrive and go to open app to use the map that is already saved on your phone. Guess what?? Unless you have service, you can’t open the app! So it’s essentially useless. The last thing I want to do is have to add “open AllTrails prior to leaving home” to my to do list to get ready. AllTrails, lets be real for a minute. Hiking, biking, exploring, etc. are all off the grid things! Chances are you won’t have service if you are in a remote location. Fix this issue!! Make an offline version of your app so that paid users who have already downloaded maps can actually use them! With that said, this is an amazing app that is worthy of 5 stars. It is just failing miserably in one particular area that is critical to its use..Version: 11.1.1

Crashing on CourseHello! Pro member here and have some concerns. The app keeps crashing while I’m in the middle of 20-30 mile hikes. This is dangerous when you rely on AllTrails to alert you when you’re off course and have a lifeline feature engaged so your husband can track your progress from work! I am also frustrated because when it crashes, it also leaves me with gaps in my recordings till I figure out that it’s not working. I prefer to be enjoying the surroundings and not constantly checking if the app is recording and connected. I have been a Pro member over a year and have had no major issues till recently. Just sent an email to AllTrails about this concern. Thought maybe leaving a review would get a quicker response. A few notes to eliminate user error when the crashes occur - My phone battery has plenty of charge. No other apps are open on my phone. It literally has an error message that something went wrong. AllTrails please help! Please fix! Also, I’m discovering that some of the maps underestimate mileage up to a few miles. Have been planning on those underestimates because they’re unreliable when planning how much daylight a hike may require and the quantity of supplies to bring..Version: 12.1.7

Never Ending TrailsI love it! I’ve moved to a new town about a year ago and I’ve only ever known my town hiking spots. So to move somewhere new and not know anywhere to go was frustrating! I love bringing my dogs hiking and even better to find spots they can swim or frolick in the water. BUT once I go somewhere I feel accomplished and ready for the next. So to find so many varieties and close by places to hike is amazing! Whatever town I’m in I just look up what’s around. Whenever I’d Google placed to go there was NOTHING. Or very short and disappointing places. This app is great because it will give you direction right in the app instead of trying to Google Maps it yourself. You can map your rout and GPS where you are to ensure you stay on track and don’t get lost. I’m so much more comfortable going alone when I can see where each path leads and about how long it should take me. People also are great at providing pictures and comments of the trails so it is so easy to find. My biggest annoyance is not being able to find the place to begin with! GPS is all good and dandy but sometimes it will just bring you to the location but the location isn’t clarified. So by people uploading their photos let’s you get a visual of what you’re looking for. Overall, the best app!.Version: 8.8.7

Good app, but ...I have been using the app for hiking and mountain biking. It´s very valuable and makes you feel really confident and worry free, that you are following the right trail and that you will get home safely. Although, I have found 2 things, which need improvement : 1) I was recording my day hike and when I got back to my car, I wanted to save the hike, review it etc. But, there was no cell phone signal, which typically there isn’t, when you hike, so the application wouldn’t let me finish the process of saving/reviewing/adding comments. Then I drove back to town and wanted to finish this process. But the application, was basically asking me, if I want to continue recording, if I said “no”, the only choice it gave me, was to clear the data. Of course, I don’t want to add car drive to my hiking trip ...., 2) The other improvement is related to it. I think, if one is recording hiking trip and then forgets to save it, when gets back to car, the application should automatically detect, that obviously one is not hiking anymore, since the speed is > 10 miles/hour. It should then, ideally, ask you, if you want to make the car ride part of your recording or not. Actually, this happens to me a lot, that I forget to stop recording or that I’m not able to save the trip, because of missing cell phone signal..Version: 11.2.5

MUST HAVE APP!I absolutely LOVE this app!! I hike alone 90% of the time and I love this for finding new trails, staying in trail and keeping someone in the know of my whereabouts. I love the pictures, reviews and recordings submitted by real people so I can understand whether it’s something I think I could handle or not. The only downsides I’ve come across so far are 1) when you’re flipping through submitted photos, you can tap in the white area near the persons name who submitted it in order to see how long ago it was (ie a month, week, year etc) BUT! Be careful!! I’ve accidentally hit “suggest hide” on a couple photos and you can’t undo that!!!! Super frustrating!!! I’m not trying to flag or hide anyone’s photos! I just wanna know when it was taken. I’m sorry people! 2) when you’re looking for trails in your area using the map, you have to zoom in/out to the perfect spot for the trail markers to pop up. They disappear really easily if you zoom in or out too much in the slightest or if you move the map position even a tiny bit. I feel like those are both easy fixes. I recommend any outdoorsy people download the app. It’s fun to pick hikes for each other when you live states away and then chat about them after you’ve completed them! I love this app!.Version: 11.2.5

Long time userI love this app and have been using it for years now. It is by far the best GPS tracking app I can find. The maps are detailed and accurate and the descriptions and directions are excellent. Over the years some great upgrades have been made, some of my favorites include being able to download tracks for offline use, marking distance and elevation along a specific track, and being able to create a map by selecting certain trails. There are still some frustrating faults with this app, however. For example, in order to record and keep a GPS recording a track a hike has to be part of an existing trail which can get annoying when I do infrequent or bushwhacking hikes. Having an option to keep tracks privately would be very helpful. One upgrade I would love to see is the ability to edit or add to a track after I finish. Many times in the past I have forgotten to end a track and drove away, the result was an inaccurate GPS track. Also as the app currently is I can’t track multi-day trips, I can pause a track when I stop for lunch, but if I stop for the night my progress disappears. I would like to be able to add to a completed or paused track to be able to record multiple day trips..Version: 10.1.5

My go to app for outdoor adventuresI’ve had all trails pro for over a year and planned several hikes on it and tracked them. I have not found any other app with as many trails or as complete. I absolutely love the ability to download various maps prior to my trips because they are usually in areas without cell service. No where else has all the types in one place or as easy to find. The tracking on the downloaded maps has saved me and my son’s Boy Scout troop miles in areas where it gets more difficult to stay on trail. In addition to hiking (day and multi day) I like to take my truck out on trails and the reviews here have been great on helping to decide where to go .....and not. All that great stuff said there are a couple things I’d like to see. First would be the ability to plan hikes on my IPad or phone. On the same vein the ability to see and update my account on iPad and phone. The biggest things I would like to see is the location of springs/ water sources with icons maybe 2 icons 1 for drinkable and one for filtering and maybe something to indicate if it’s conditions depending or always there. Also an icon for camp site locations. These would make planning longer multi day hikes easier..Version: 12.1.1

Get the Details, Hike with Confidence!This beats a trail book for excellent topo maps. The recent user trail comments are incredibly helpful for understanding current trail conditions. Love the posted photos so you can get an idea of views you will encounter. I love the fact that Printed maps show an elevation guide. Very cool that you can view a trail, and then see “nearby trails” allowing you to quickly assess what’s available in a given area. The reason for 4 stars is that the program needs several improvements 1) the trail creation features are not simple to access and use and can snap onto the wrong segment and can be problematic to close on loop trails for accurate distance measurement. 2) maps only print at specific ratios (not perfectly zoom customizable) so often trail is printed too small or large. I often have to split trail into 2-3 pages to get good detail. 3) the chosen route prints as a continuous red line and covers up the forest service trail numbers... forcing you to hand label printed maps with the #s if you are linking trails etc. Those deficiencies aside, AllTrails is an amazing tool to plan. It’s given me the confidence to discover and hike trails I would have never attempted otherwise. App is nice for downloaded trail map. GPS point can help confirm current location which is reassuring!.Version: 11.5.0

Paid version worth it🖤I absolutely love this app. It really does show you trails that you cannot find online. Sometimes the map is a little bit off where you need to park but other than that it’s absolutely amazing. If you get the paid version it’s even better. It will track you where you are and it’ll send an alert to whoever is on your list of contacts that you approved to show where you are and if you take too long it will give that person alert and where you are. I really like this feature because sometimes you never know what will happen and it could save your life. On the paid version it even let you download the map so even if your phone goes out of service you can still follow yourself and make sure you’re on the path. If you are reading this and you are the creator of this app I have a suggestion maybe put in an area where people can put if there’s a bathroom or not at the beginning and if it’s a porta potty or regular bathroom. Some people are nervous right before they go hiking and it’s always nice to know. But other than that your app is absolutely amazing and I do suggest it to everyone that hikes near me.Version: 14.2.0

Amazing trail results and information.First off, if developers are reading this… I see great potential in All Trails taking advantage of live activities! Just saying. Now back to the review. First off I should mention that I’ve tried a lot of hiking apps and this one is by far my favorite. It renders trails in the maps that never show up on other apps so that was a big plus. The information it gives on these trails is jam packed, and with an amazing community, you can see what real people have to say about the trail you’re thinking about hiking. After I hike a trail, I make sure I write a review and give as much personal information about it that I’d want the next hikers to know. I’m not the only one either, I don’t hike a trail without looking it up on this app and seeing what others think about it. Aside from others input on trails, this app has everything else you need to know about a hike… waypoints (very important so you don’t get lost), expected weather, elevation gain, and something I thought was very helpful… a ‘Getting There’ tab. Sometimes finding a trail is difficult but this tab makes it simple and stress free..Version: 16.3.0

Maps on watch need improvementsThe AllTrails iPhone all is pretty much a 5-star app. My biggest gripe is probably the long load times to lunch the app. I have the latest version which was supposed to improve app launch times but instead I’m seeing some of the slowest launches to date. Today I paused a recording to take some photos and when I came back to the app it took nearly 30 seconds on an iPhone 11 Pro Max. Considering the app was open and running 10 seconds earlier, with a recording paused, I would have expected the app to launch instantaneously. Please fix this, especially when re-launching a paused recording. But my ultimate 3 star review is for the watch app. I love that I can finally see the map on my wrist without having to pull out my phone, but then to shrink the map so small with superfluous information below it, makes the map nearly useless. The watch screen is so small as it is, so having the map shrink to a small square means I can barely see any detail in what’s coming up in the trail. I like that I can select what information is displayed below the map, but I want a “none” option so I can see the map as large as possible! Otherwise I love the app - mostly because it has a bazillion high quality maps and I can easily search and find a trail to hike!.Version: 10.6.1

Seriously a good and helpful appFor a free app it’s wonderful and if you wanted to purchase it, it’s even more wonderful. I’ve been using the unpaid version for years and it’s been so useful. I’ve had very little problems using this app. Only problem I have, an it’s not necessarily the app’s fault at all, is that sometimes the trails get overgrown with plants and you lose the trail but as long as you follow the line you won’t get lost. The paid version will allow you to download the maps for when you’re in very dead areas without service and it will also bing when your phone when you start to get off trail. I’ve always used the free version and my boyfriend paid for the full version but I’ve never needed the paid one unless I’m going in very large dead areas where I don’t have service from the start of the trail. 🌲🌲🌲 For everyone new to hiking make sure you read about the trail before you go and are well qualified to do that trail. Please stay on trail and please clean up after yourself so others can enjoy it after you. Give the right away to the folks heading up! Thanks 😊.Version: 17.2.0

Navigation (recording) CrashesBeen a loyal user for many years and recently upgraded to pro. There’s a lot to like about this app, albeit a little confusing at times. However, one thing that absolutely must be fixed, is the recently introduced app crash while navigating (or recording your route). Just spent three days/2 nights out on trail and the navigation crashed every bit of 4 times each day. We missed miles upon miles of recording because it would crash while in my pocket. Read a few other reviews where customer support told them to fix by making sure All Trails was the only thing running on their phone. I’m here to say I tried this and it continued to crash (also, that it’s a bit ridiculous that this be the explanation, considering Google maps and Waze can handle constant navigation for prolonged periods with multiple other apps open). It’s a huge miss if your trail navigation app can’t reliably navigate you on the trail. Also, the watch app is utterly useless and has never been reliable. Although, this is merely a nice-to-have, not a need..Version: 13.0.2

Excellent App Useful for Horseback RidingI use the app as an adjunct to Horse Rider for horseback riding. Checked it out on a 9.5 mile horseback ride at Lizzie Lake near St. Cloud, FL. One other rider has the app also. At the northern end of this trail is a series of relatively short loops that would be easy to get mixed up in. The app worked perfectly for the main trail and all the little loops. The big plus for my usage is that it shows your position on an Alltrails map. It seems to be accurate. However, in some local trails that I frequently ride, I have seen some instances where the Alltrails map is not quite up to date. However it does show paths that people actually use, which are not always the same as the park or reserve on line maps. I use Horse Rider to record my track, which includes the path, speed, and in my case heartbeat, calories, distance, etc. The great thing about Horse Rider is that it automatically shows your path on a satellite map. These make a great pair, as you can instantly check your position on the Alltrails app without scrolling through a lot of stuff. Local to the places I ride, the maps are generally complete and accurate..Version: 12.1.4

Progress is Not Lost when Phone Dies :) !!I was so nervous that my phone battery was about to die and that it would lose all my hike progress. At 5% I was worried because we still had a mile left, I planned not to check my phone until I could plug it in because I was anxious about a data loss. I thought I would be okay but then Mom called me, I panicked and hurriedly chatted with her. End call, 2%. I picked up the pace, finally made it home, rushed up the stairs and found a plug. 1% and charging. I was so happy I wouldn’t have to find out, my data was surely saved as my phone didn’t die. I went to type in my password and as I did, my phone went dark, dead. I panicked and assumed the worst. I stood bedside while I waited for my phone to revive itself, had the data been lost? All that hard work erased? The apple logo appears and as fast as I could I opened the AllTrails application to find the most heavenly sent notification popped up on my screen. “We have paused your progress as you’ve appeared to be disconnected” or something like that. I was so happy and relieved, this is my favorite app !!.Version: 17.6.0

Will be looking for another app...Overall the app is great! Easy to use, helpful to find new trails, pretty great tracking and mapping. The only complaint I have, and it is a deal breaker for me, the save and clear buttons are right next to the record button. When you pause, and then go to start again there is a chance you’ll end your current ride, walk, etc. Terrible placement for those. It is common we will ride, and at some point pause for water, session, snack, and then the save button is accidentally hit or even sweat falling on the phone has cleared a current ride. It’s insanely frustrating when you want the recorded 10-15 mile path for reference or whatever and it is cleared from accidentally hitting save. I feel like that is a really terrible issue to even have to worry about. Even having a “You sure?” after selecting save would be great; then you could back out of it. Started looking into other apps to use and found I really enjoy Strava. Great community with that app. I recommend checking it out and using it. The clear button does have a “You sure?”, but save doesn’t. I like that someone reached out to me about the issue, and again, the app is great overall. Although I responded, there was never a response from them..Version: 12.0.2

Above and beyondI’ve been using the app for a short amount of time and I love it! Trying to google hiking trails only brings up 2 or 3 around my city that are usually overcrowded and not that great, but this app has over 100 listed in my little town. It has everything that I could ask for and more—filters to search certain trails (bike route, allows dogs, waterfall/rivers, etc), difficulty ratings, weather forecast, reviews, photos, trail length, personal stats, and more. Some of these trails are in the middle of nowhere and you can pull up directions to drive to the start. It tracks your time, elevation gain, miles, and your route. You can save your favorite trails, and the ones that you have completed will show up on your profile. I haven’t been hiking a whole lot in the past, but now I have been going several times a week and I still have a lot of trails saved that I want to try! It’s like a social media app for hikers. If you like to hike (or if you think you want to start), I would recommend downloading this app. It exceeds my expectations and I have never been so motivated to go out and explore!.Version: 11.1.2

Access Denied—ResolvedLet me first say, I’m glad you all got a new logo. Makes all the difference in the world when your app doesn’t work. Since the new authentication went in a day or so ago it’s gotten progressively worse. Now I can’t go past the authentication to look at my photos or hikes. Prior to this and still ongoing, the stats don’t match on iPhone and iPad. When asked to delete and reload app, password change will not work. And, service level is poor when you can’t access app or anyone to fix it. AllTrails Pro, now evidently name changed to AllTrails+ is worth ZERO when you can’t access what you’ve bought. Maybe you all should focus on technology rather than name and logo changes. (Update 12-9, including the stars) The team at AllTrails responded to email requests and made several recommendations, i.e. password reset (twice) and deleting and reloading the app. After the second password reset, all data on ipad and iPhone now matches, and i can access the account. Thank you for helping get the access issue completely resolved..Version: 17.0.0

A helpful friend into unknown territoryI would never be doing the amount of hiking and places I’m exploring if it weren’t for AllTrails app and website. Could not imagine a couple years ago all the different places I would see and many within just a couple hours drive which I was unaware of. When hiking alone, best to know exactly where you can park and condition of trails and this does a fantastic job with the amount of pictures and detailed reviews left by the AllTrails community. The recording feature is great to have to help you remember what you saw after doing many trails (upload photos, mark various waypoints, etc). You can even map out a custom map in advance and load it into the recorder so will notify you if you start getting off course. The various stats it displays are a nice encouragement as well in comparing past hikes/months to see how much to further challenge yourself. Absolutely love this app! I can’t imagine how many more people are probably getting out there more often because of AllTrails. Well done!.Version: 10.4.3

Moderate HikerbikerThe trail suggestions and information are very good and useful. I use the app for both casual biking and hiking. (As it’s advertised for both. Some suggestions. 1) Would be nice for the recorded route tracing to be a heat map showing pace along the way. Note, this also helps determine direction in intersecting and overlapping lines in a route. This is especially useful for biking and running. It would also to have heat mapped pace to be recorded on elevation diagram to see where I can use improvement. (How I’ve improved on uphill portions of routes, for instance). 2) I just went on a 1:18 route on my bike, recording and using the map for directions. iPhone X went from 90% power to 17% power. Another app I use for the same purpose has WAY LESS battery consumption. I would really like to use the Pro version of All Trails for biking, but this level of battery consumption will be prohibitive. 3) Would be great to have hike/walk, run, bike settings for All Trails. While most of the settings would be the same, I might not need always on map for running or hiking, and sampling rate may be different. 4) Integration with FitBit and/or Apple Watch..Version: 11.2.5

Good phone app with a garbage watch appThe app itself is the best I’ve found so far at finding trails. This probably because of the wider user support compared to other apps. It does hit your battery a smidge harder than other hiking apps I’ve tried but so far I haven’t had that be a real problem. However, I cannot for the life of me understand the thought behind the watch app design. All you can do is start/stop a recording and then check some basic stats. No map integration for you to quickly check and see what way you should go at the fork in the trail, which seems to me to be most of the reason you’d want this on your wrist. Most of the other options on the app store offer this. Also, still no health integration? Not vital but cmon it’d be nice. Overall I recommend it for finding popular trails and helping you get along while hiking as they’ve got pretty good user support. But man, it’s not updated very often and when new features are added they’re not very well thought out. I’m coming up on the time where I need to renew pro and I’m not sure I will. I might just use google to find the trails and use another more well thought out and feature rich app for the hiking itself..Version: 8.4.2

It has a few good qualitiesI like this app, it helps me with planning my hikes. There are a fair amount of accuracy issues though that keep me from considering upgrading to Pro though. First is the fact that there are a fair amount of trails that are well out of date. From what I understand users can suggest edits, but only through the website on a computer. I personally am rarely on my computer so am unable to submit the edits, and I feel this is against good trail management practices because it encourages people to use trails that are closed to prevent erosion and overuse. In addition the trail names on the map are more often than not completely different from official trail names so in the event of an emergency that could cause some issues. My second issue is there is no way that I can find to flag inappropriate comments on a trail review. Saying a trail has been “ ruined by Mexican trash and their families” should be able to be flagged for deletion. Lastly for now, I don’t like how you can pick only one trail when you record. I trail hop frequently and just one trail option isn’t very suitable for me and in the community aspect it isn’t helpful with helping others plan their hikes..Version: 8.0.2

If I could give negative stars I would.Edit: so it eventually worked its bugs out about 2/3 of the way into my hike. I changed my rating to 4 stars because the maps and the lifeline are valuable but only if they work consistently! OP: So I am trying to use the app that I paid (I think) $40 for (for a one year subscription) that I’ve had about a month. After the “update” it won’t load up. Tried to contact CS but you have to apparently open the app for that. How stupid is that? Aren’t software engineers supposed to be building these things? Intelligent men and women whose job is to think these things through? Thank GOD they’re not building bridges or we’d all die. Next I uninstalled and reinstalled it and NOW it will load the app but will not allow me to sign in. Great update, Alltrails. Superb job. 🙄 So now I’ve wasted an hour plus trying to fix this, with absolutely no luck, and will go hike—with no way for my movements to be tracked by my loved ones as I hike alone—in the now sweltering Southern Summer heat and humidity. Thanks so much. Worst $40 I ever spent and I promise you this—the last $40 of my money you’ll ever see..Version: 11.3.0

Easy and EASYLove this app. So grateful they have so many trails listed and that people contribute comments pretty regularly. Some trails listed on the app are well-marked/defined (in person); others are not. I’ve had to use the app several times to locate the actual trailhead and to stay on trails that had forks in the path. So for trails not super well-defined, if you think you might go out of a cell service area on your phone while hiking, download the hike beforehand, so you have it for the whole hike. (It can be daunting to be mid-hike and have no idea which way to go, if the app stops working.) Also pay attention to the elevation gains shown for each hike on the app and read the comments. They give you a pretty thorough idea of what you’re in for. Keep in mind ‘Easy’ doesn’t necessarily mean the HIKE is easy. (That part depends on your fitness level.) It means the TERRAIN is easy. (Hence the need to pay attention to the elevation on a hike.) Anything with more than 100 feet of elevation gain PER MILE is going to be a LITTLE bit of a workout (from the perspective of a 125 lb., 50+ year-old female in decent shape). But have fun and KEEP ON HIKING!!.Version: 11.2.5

Worth ItWe purchased the app to access additional features such as the ability to download maps offline. So far, it has been an excellent investment. The maps work so well that you are able to quickly note when you are off a “mapped” trail — within a few yards. We also like the difficulty ratings, although there will always be a slightly subjective component to that type of rating. With the app, we have found many more trails and, with the offline map, we have the confidence to explore them without getting hopelessly loss. Just be sure to charge your phone and consider bringing an external battery to recharge. The only complaint so far — and it is a minor one — is that total mileage has been a few miles more than app indicated for longer hikes (more than 6 miles). However, we love to hike so we are fine with a couple extra miles but keep that in mind if you need to finish by a certain time or it is almost dark. Happy hiking!.Version: 13.2.2

I love this app, but….I am a very avid hiker. I use this app every single weekend to make 1-3 maps for my weekend trips without fail and this app is crucial and I really do love it so much. Here is my only complaint.. in order to keep my true walking pace (excluding breaks) I will pause my activity . If I forget to “resume activity” then the distance I hike until I realize that I did not press “resume” is essentially lost. I did not teleport 3 miles down the trail.. there HAS to be a way to resolve this . This is a simple human error and I cannot be the only one who is frustrated by this. When that happens, the entire distance tracking is thrown off and there is a large gap on the map as well as miles completed. There needs to be an auto fill that bases your pace on the current time and since the time activity was paused when it notices a gap on the trail. It just needs to be filled in because the gps locates and pinpoints you on the section of the trail that you are on but assumes you did not walk there.. please find a way to solve this..Version: 17.12.2

Useful and AccurateThis is a great little app. I’m pretty new to hiking, but this app has encouraged me to try different trails that I’d previously steer clear of for sheer lack of knowledge and fear of getting lost. In this sense, it is a game-changer for me. Haven’t used the social platform because it seems a little lacking. So the connectivity is challenging. For instance, it would be nice if people could respond to reviews, but the only way to do that is to write a review yourself. Would be nice to be able to comment on pics too. I realize it’s primarily for tracking and mapping—and in this sense I couldn’t ask for anything more. But the tinkering it does with social connection makes me feel like it could be much more than it is—or why even hint at it and make it difficult to connect? I guess what I would like to see is a kind of Waze system where you can see where other hikers are live and what the encounter. Could be helpful if someone gets hurt or lost if the connectivity was more advanced..Version: 11.6.2

Fatal ErrorsNo matter what you think of it, don’t use it without a backup! I’ve been a paying user since 2019. The app was always very slow and buggy, but in the absence of an alternative I continued using it. There were all sorts of UX issues in an impressive variety, new ones rolled out with every new version. As of late it developed a couple of fatal issues. First, some of the recordings are vanishing showing an “activity” just of seconds instead of hours. Secondly, when you navigate to a trailhead using the “navigate” button, the coordinates are copied onto Google Maps with errors and Google Maps then sends you an hour away from an actual trailhead. This issue is particularly acute in the mountains. So yesterday, for example, I lost approximately 40 minutes on rerouting and then my hiking activity wasn’t recorded at all. Needless to say, you can’t add an activity later, at least in the phone app. P.S. Since I first wrote this review the app has crashed more than once without showing a downloaded route. Luckily I was standing on the trail, otherwise it would be dangerous..Version: 16.0.0

Free version is good wasn’t impressed with PRO at allI would give the free version 5 stars but the paid version 2-3. The free version allows me to see the maps I need and the standard trail when I’m within service areas or no signal just fine. I’ve used the free version for over 10-15 long hikes outside of cellphone service areas. I purchased the pro access today before an attempted long hike and it made absolutely no difference when I was in the middle of trying to hike a trail at 11,000 ft altitude snowshoeing through snowed over trails with way over 5 feet of snow. My main objective was accessing the topography maps and weather overlays. I downloaded the maps before hitting the trail, but once I was I was on the trail I didn’t have access to them since there was no signal. I got the same features as I did with the free version so I was somewhat disappointed. The app also constantly resets so you have to bring up the map several times which isn’t ideal if you out hiking trying to make sure you stay on track, while also looking out for wildlife..Version: 9.2.3

This app saved us!One beautiful January day, my sister, our friend, and I decided to go hike the redwoods in Santa Cruz (Henry Cowell redwoods). We were out for a while, maybe 8 miles at this point and decided to turn around to head back to the car before it got dark. My dear sister thought it would be a good idea to use a paper map, which ended up getting us turned around multiple times. We literally were walking back and forth for an hour or so. All of our phones were about to die and the sun had set. Finally I decided to pull this app out because I knew I could see the trails and track us back to the car but also knew I had only 10% left and it wouldn’t last us the whole time. What I didn’t know was that I could use the GPS feature with my phone on airplane mode. With 5% battery and 10 miles of hiking behind us we finally returned to the car. It was so dark when we took a picture you could barley see our faces! Thank you All Trails, you are my favorite hiking app ever!!!.Version: 11.6.2

Love the app minus the crashingUpdate: since uninstalling and reinstalling the app things are working beautifully again. And I have to mention Carolyn (who works in support for AllTrails) was fantastic at helping me!! She restored my faith in AllTrails 🙌🏽. So note for those having crashing issues, try uninstalling and reinstalling the app. Just remember your password and the email you used when creating😅. I love this app, don’t get me wrong but lately it’s been crashing, sometimes 2-3 times a hike. I track my distance and calories etc so when you miss two miles because it decided to pause... gets really frustrating. Today it wouldn’t stay recording so I ended up restarting my phone and keeping the app opened (plugged into my battery back up) for about two and a half miles just to make sure it wasn’t conking out. Then I kept checking every 10 minutes like a lunatic to make sure it hadn’t stopped recording. Stayed on the entire time then but geesh. Hoping this can be fixed..Version: 11.2.5

Get app with eye to futureI have used this app for a couple of years now with the pro version. In the beginning it might have had issues but I think they are tied to performance issues of the phone and the network and satellite hardware. I have been to many trails and it has worked great. This new lifeline feature is going to be great especially for my wife since I usually hike alone. It has helped me get back on the trail in areas where the trail is poorly marked or no real markings at all like out in West Texas. I took a turn off a trail ( not on purpose) thinking that was the trail. It was the most dangerous turn possible. I finally sat down and pulled out my phone and looked at my all trails plot. I was way off but too dangerous to back track. So I plotted a way across the steep mountain side to reconnect to the actual trail. On thing that would be nice is if would tell me when I have diverged from the trail with a voice warning kinda like google maps or tell me I’m at an intersection and take the left turn again via a voice notification..Version: 8.9.0

Love this app for hiking! Here are some recommendations to improve the appFirst off, need to say i love this app and use it as a hiking bible!! Some recommendations I have for the developers: Under reviews, show a user’s reputation score next to their name. It would be helpful to know if the person saying this trail is “soooo hard” is a complete noob to hiking or someone whose been on hundreds of trails, just for a frame of reference. Why have the reputation score if it isn’t displayed next to the usernames in the comments and reviews? Also, while reading about the app it mentions you can upload edits to trails and routes. I can’t figure out how to do this on the app? There are many trails that the All Trails trail takes u into an unsafe area, and I would like to edit that for future users. I’ve noticed the desktop has some features the mobile app doesn’t.... such as making “lists” and creating new trails. Next, in addition to easy medium and hard.... add a safety ranking! Here on Oahu there are easy hikes that are super treacherous and then super hard hikes that are on huge pieces of land with nowhere to fall or get lost. For somewhere like Hawai’i this feature is very necessary. Finally, think there should be a DM (direct message) feature to make the app a bit more social! Or at least link to Instagram. I was sad that Sacred Falls was removed from the app. While it is an illegal hike, those choosing to do it could need it as a lifeline.... better safe than sorry.Version: 11.4.0

Love the Information, but….I have used AllTrails a lot over the years. MN North Shore Hiking, South Cali hiking, Hawaii hiking, etc. However, just a couple of days ago, I started looking at my profile and noticed that EVERYTHING was public. All of my lists, my activities, which maps I downloaded, just to name a few. So I figured I would go into settings and change all of that, but that only changes the setting on FUTURE additions. So I had to go back and individually change everything to only show to my connections. Oh, and I also had to then make sure that I approved all my connections. The first test of someone requesting a follow was not good either. No notifications when you are in the app or a simple place to go. I had to dig deep. This would almost be a deal breaker for me (Pro user for years), but I decided to just put as little information in it as possible. Including reviewing and tracking trails. What a bummer. Response to developer: Just checked and the option is not there on my phone..Version: 14.3.1

So close to perfect!Considering I only have one negative thing to say about the app as a whole I will put that up front. I wish I could reverse a loop trail!!! Other than that I have been using this app happily for about a year. It has absolutely saved me from unplanned miles on poorly marked trail junctions. It has helped me introduce people to hiking and backpacking. I use it any time I am in a new place and can always find a trail, or a drive worth taking. I use this app on every bike I take, weather that is an hour or a multi-day backpacking trip. It has REPLACED my need for a dedicated GPS device. I don’t recommend it but honestly I don’t carry maps or books either, this has simply replaced them and that means saving weight (I mean always carry your map...lol) I am a pro (paid) member and so long as the app continues to update and add new content I will continue to pay to use it. I don’t really understand people complaining about it not working without cellular coverage! If you are going somewhere without cellular coverage you should be a pro member if for nothing else your own safety!!!! You should have a downloaded map! On top of that your phone can last for days on airplane mode with active GPS. Compare the fee to any GPS device, map books, etc. and you will see you can pay to use this for years before approaching those prices. Thanks AllTrails! For the saved miles and countless hours planning my next trip!.Version: 11.2.3

Long Time User Pro AccountA few times the app doesn’t load. I’m currently trying to load it on my upgraded home WiFi and gray screen. It’s been happening more often lately. I check my WiFi speed and opened google, CNN, watched videos lightening fast so it is not my WiFi. It’s happening more and more recently and it’s frustrating. Especially for a paid app. Something changed. And I’m reading others posted similar. I was raving about your app and that will cease as this issue you’re having is continuing to worsen. And contact your support team... as recommended in prior review. Is unacceptable. It’s your issue your developer and taking subscriptions you figure it out and you waste your time not mine. I downloaded Mt Maggie / lakes maps in Springville Ca and plan to start in 6 hours. Now all is useless just a blank grayed out screen. Fix your issues please so I can once again enjoy it. Fellow hikers dumped your app because of issues I’m holding out hope. Thank You.Version: 11.2.2

AWESOME APP but Needs One AdditionI love this app! I ride an Adventure Bike (GS 1200) and the reviews are great to research various trails to determine if I’m able to do them or how much effort the trail will require. The GS 1200 is a BIG motorcycle and I like knowing if there are “Rock Gardens”, massive ruts, steep declines, etc. Other users often give distances to significant trail challenges which comes in handy!!! Of course, remember that trail conditions change constantly so don’t ride wild based on reviews... The one addition that is needed (in my opinion) is an additional FILTER Category of “Adventure Riding” or “Off Road Motorcycling”. It’s easy enough to use “Off Road Driving” to identify trails that are open to Off Road Riding but the numerous trail user write ups is mostly from rock crawlers or 4x4’ers. I often read these when I’m out and about riding the trails and it would make reviewing up and coming trails much quicker. I upgraded to the Pro version last year and it is the best money I have spent on an app!.Version: 9.3.1

Great app for hikingGreat app for checking out and planning hikes throughout the season. Reviews on trails provides what to expect on the trails..Version: 8.1.2

GreatWish that it’s free.Version: 10.6.3

Mon GPS en montagnesC’est une magnifique application qui me permet de suivre efficacement sur les sentiers de partout dans le monde. Fortement conseillée.Version: 8.1.0

The Wikipedia of hiking apps - plenty of info. but not always accurateIn my area near the Canadian Rocky Mountains, I know most novice-intermediate hikers rely on this app as their primary (and often their only) source of trail information. While this app is a good place to start for some general information, and user reviews are sometimes very helpful to have, people should absolutely not be relying solely on the information on this app. The trail information is mostly user generated, which leaves a lot of room for errors that are potentially dangerous. According to some trail reviews I’ve seen on the app, and plenty of posts and discussions in my local Facebook hiking group (which currently has over 67k members, for reference), the information on this app often leads novice and intermediate hikers to take on trails that are way beyond their current capabilities, or to attempt the hike completely unprepared and without proper safety gear. Most of the trail descriptions lack even the most basic safety information, which is particularly important for novice hikers who are just starting out and have not yet learned much about hiking safety, proper gear, and interactions with wildlife. Over the last few years, I have been trying to do my small part to edit trail descriptions for hikes in my area to include essential information along the lines of: - This trail includes a level 4 scramble. It is strongly recommended that users wear a helmet to protect from falling rocks. - Bears are known to frequent this area. It is extremely important that each hiker in your group is carrying bear spray. - The trail is marked by ____. It is crucial for your safety that you stay on the marked trail to avoid ending up on dangerous ledges. - Hiking poles are helpful to navigate the narrow ridge, which is often extremely windy. - In winter, this trail passes through avalanche terrain. Do not attempt this hike in winter without AST training and microspikes. I have found my edits are either soon replaced by, or not published at all in favour of keeping trail descriptions including such valuable information as: - This hike is so literally so nice and fun. There’s even a waterfall! - It’s hard but the views from the top are worth it. - On your way, don’t forget to stop at [the very obvious pretty place which is half the reason people choose this hike in the first place] for photos! - The hike is kind of steep in some places but most people can probably do it. Maybe do the loop counter-clockwise instead. - It’s a pretty long hike, so users should probably bring some water. I am constantly baffled that such terrible information is published as a trail description, which all users considering that hike will read, especially when most of it is barely even useful as a trail review. But that’s what you get from user generated content. This is exactly why the most experienced hikers and rescue workers in my area actively encourage people NOT to use this app. Do yourself a MAJOR favour and buy some well-researched hiking guidebooks with accurate trail and safety information to reference as well. Many are also available at local libraries. Think of AllTrails as the Wikipedia of hiking - a decent place to start, and sometimes a helpful reference to use in conjunction with more reliable and robust sources. By no means should this app be your only source of information before you head out on a hike - especially if you are generally inexperienced and new to hiking..Version: 14.6.0

A very useful app with some small problems.I bought the pro version of this app about three months ago and have used it over thirty times since, some local and some way off the grid. It does the job for me very well and I’d give it five stars except for the little things that can annoy at times. Perhaps I just need a little help... While recording: The drop down elevation graph takes up way too much of the screen on my IPhone. Some of my trips are paddling adventures on the ocean. Not much use for an elevation graph there... can I get that out of the way without having to swipe it up every time I consult the map for my position? Cold wet hands don’t swipe very well and all I want is to push one button and take a quick look. The same goes for the large buttons for downloading underlays and layers for the maps that I can’t see because the buttons are in the way. After all, I’m already using the map and with no cell service, can’t download anything. So couldn’t these buttons be called up by a drop down menu instead of using up all the valuable real estate of my screen? When in an area without cell service I use airplane mode to save battery. I keep the screen off for the same reason. When I activate the screen I often find the map data has been discarded and I have to wait way too long (two minutes, maybe)for it to come back on the screen. I see a blue dot flashing my location on a screen consisting of a grid....not too useful. Why? The little scale bar on the map in the bottom, left of my recording screen is white on a light coloured background...and I can’t see it. If it was black I could. I have to slide something dark on the map under the scale bar to read it. I try to use it quite often but sometimes I just have to give up. Why does the screen reset itself every time I activate the display? I set the position dot the way I want it and the next time I activate the screen I have the default position back there. Wow, I’ve done quite a bit of complaining but I do like this app and I have used it extensively in lots of different conditions on my many adventures this summer and fall. It sometimes irritates me but it has never let me down and I am very happy with it. I use it on my old iPhone 6S and I would recommend it to anyone who uses it like I do..Version: 11.6.1

Great ToolFor those of you who are not sure what is out there and what to try next AllTrails is an awesome tool.Version: 8.8.3

Promotion? Be aware!Saw a PRO version “promotion” deal, half price for a year, subscribed, but then I was charged a full price..Version: 15.3.0

Dead nowCan’t open.Version: 16.0.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 18.15.0


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