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Kropki Puzzle Customer Service

About Kropki Puzzle (Aliaksandr Uvarau)

Kropki is a logical puzzle game. In this game you have to fill the playing field with numbers, initially all numbers are missing. Fill the field so that the following two conditions are met:

* All numbers in the rows must be unique. Every number in the row occurs only once.
* The same rule for columns, all numbers must be unique.
Also there are additional conditions, on the field there are white and black dots:

* If there is a white dot between two cells, then the values ​​in these cells differ by one.
* If there is a black dot - then the values differ by half. For example (1 and 2, 2 and 1, 2 and 4, etc.)
* All possible dots on the field are already exposed, this means that if there is no dot between the two cells, then their values ​​can not differ by one and can not differ by half.

Note: For numbers 1 and 2, there may be both white and black dot in neighbour cells. Because both rules are observed.

In the process of the game, for your convenience, you can put more than one number in the cell, and in after remove the numbers that do not fit. The level will be considered passed if all cells have only one digit and all the above conditions are met.

In the program you can choose one of six difficulty levels. If you've never played in Kropki. Try to start from the first level on the 4x4 difficulty.
CategoryGames
Release DateJune 29, 2018
Latest Version2.2
PriceFree
Age Rating12+
CompatibilityRequires iOS 13.0
Last UpdatedApril 12, 2026
Size9 MB
Supported Languages (38)
EnglishSQBGCroatianCzechDanishDutchETFinnishFrenchGermanGreekHindiHungarianISIndonesianItalianJapaneseKoreanLVLTMKMalayNorwegianPolishPortugueseRomanianRussianSRChineseSlovakSLSpanishSwedishThaiTurkishUkrainianVietnamese

What's New in Kropki Puzzle (v2.2)

Performance improvements and enhanced stability for a better experience.

Kropki Puzzle Contact Information

To reach Kropki Puzzle customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameAliaksandr Uvarau
Company Websitecoralgames.com.au
Company Email[email protected]
Customer Servicecoralgames.com.au/help
Social MediaFacebook / Twitter

Kropki Puzzle Subscription, App Deletion & iOS Support

How do I cancel the Kropki Puzzle subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Kropki Puzzle from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Kropki Puzzle app?

Touch and hold the Kropki Puzzle icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Kropki Puzzle purchases, refunds and billing issues

Report billing or refund requests for Kropki Puzzle through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Kropki Puzzle App Store page.

Distribution of Kropki Puzzle Reviews

Of the last 6 reviews shown, 67% are positive (4–5★) and 33% negative (1–3★). App Store overall rating: 4.8 / 5

5★ 4
4★ 0
3★ 1
2★ 1
1★ 0
Most mentioned:numbershintscellnumberofffunpuzzlesnotesturnsluggish

Kropki Puzzle Positive Reviews and Ratings

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Love!

I really love this app. There are many puzzles to choose from, and you can even pick what size board you would like to play! I also really like how the “notes” feature works—put in numbers into a cell, and if it’s more than one number, the app knows that you want to take “notes” on possible solutions. The only downside—which isn’t too big of a deal—is that you can’t turn off the “hints” or the advertisements. As for the hints, if you place an incorrect number in a cell when you have already solved the cells around said cell, it automatically highlights the error. My play style is to throw in numbers first and then reduce the amount of numbers in a cell, so it’s a bit annoying that I can’t turn off the hints; it would be great to have an “options” menu with the choices to remove hints and to remove ads (for a paid fee, of course). But, other than those two points, I love everything else about the game! It’s really fun. :)

Will248Version: 1.0
Fun puzzle, doesn't save

I really like this style of logical puzzle. No guessing necessary. But it always loses the save! I'm tired of losing my progress. There doesn't seem to ever be updates so I guess this is as good as it will ever get. Which is a shame because there's real potential here.

Q00uVersion: 1.3
Very good

Great challenge for the mind. So many games at each difficulty level. Maybe add some warm contrasting colors. Took awhile to get skilled at 9x9 but now that I recognize some useful patterns it’s so satisfying.

FireSteve129Version: 1.5
Finally a challenging game

Strong logic skills needed for higher level games. I like it.

Tootsie12aqVersion: 1.0
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Kropki Puzzle Negative Reviews and Ratings

UI Sluggish and unintuitive

I do like how there are lots of puzzles, but the app is quite sluggish when it comes to putting in numbers. There’s also no way to turn off the hints, and if you accidentally hit the wrong number, it will show that you’re wrong. It’s also rather annoying that there is no control difference in pencil marks vs placing digits, so you have to deselect numbers opposite of what number you want in the box. The main thing that really turns me off is how sluggish it is to put in numbers. Deleted app almost immediately.

Jinbesan5Version: 1.0
Fun puzzles, glitchy saving

This app works perfectly on my iPhone, however any night I open it on my iPad, it has cleared all of my progress and notes! So fun to play, but don’t get too attached to moving through the levels unless you want to screenshot your board any time you take a break.

CrosswordnerdloverVersion: 1.0

Kropki Puzzle Screenshots

Kropki Puzzle iPhone Screenshot 1
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Kropki Puzzle iPhone Screenshot 7