LEGO® DUPLO® WORLD Customer ServiceStoryToys Limited

LEGO® DUPLO® WORLD Customer Service

4.2
4.25699

Total 81,545 Ratings

  • CompanyStoryToys Limited
  • CategoryEducation
  • Published
  • Current Version24.0.0
  • PriceFree
  • Content Rating4+
  • CompatibilityMin. IOS 12.0
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  1. LEGO® DUPLO® WORLD Customer Service
  2. LEGO® DUPLO® WORLD App Comments & Reviews (2024)
  3. LEGO® DUPLO® WORLD iPhone Images
  4. LEGO® DUPLO® WORLD iPad Images

LEGO® DUPLO® WORLD is packed with open-ended play experiences featuring animals, buildings, exciting vehicles, and trains to inspire your child’s imagination and creativity through learning.

LEGO DUPLO WORLD is carefully aligned with the highly-regarded Headstart Early Learning Outcomes Framework to ensure it’s age-appropriate and meets the developmental needs of 2-5-year-olds. Each activity targets key learning goals for toddlers and preschool kids. In the Parent Center, you can read about the learning benefits of each activity.

Your child can explore each scene to find out what’s in it, discover how everything works and—of course—play with it! Children also get to build structures using 3D bricks, stimulating their creativity.

Be your child's partner in play and get them ready for kindergarten! LEGO DUPLO WORLD supports Multi-Touch, so your family can play together and on the go for shared games, learning and adventures.

- 2021 Kidscreen Awards: Best Preschool Learning App—Branded
- American Library Association’s Notable Children’s Digital Media List 2021
- Winner of the KAPI Award for Best App 2020
- Mom's Choice® Gold Award 2020
- Licensing International Excellence Awards 2020 winner

Fun-filled play packs in this app:
- NUMBER TRAIN
- BEE KEEPING
- HOME DECORATING
- ALL THE FEELINGS!
- FESTIVE FUN
- HOME SWEET HOME
- SCHOOL DAYS
- TREEHOUSE
- MARKET FAIR
- ON THE ROAD!
- DOCTOR DOCTOR!
- RECYCLE AND GO!
- ANIMAL ADVENTURE
- FIRE AND RESCUE!
- AMUSEMENT PARK
- CARS
- FAMILY CAMPING
- SPACE EXPLORERS
- FARM
- AIRPLANE ADVENTURES
- FOOD FUN!
- CONSTRUCTION SITE
- PLAY HOUSE
- UNDER THE SEA
- RESCUE ADVENTURE
- WORLD ANIMALS
- WINTER HOLIDAY

Thank you for allowing us to be part of your child’s journey!
If you're experiencing any issues email us [email protected].

PRIVACY
StoryToys takes children’s privacy seriously and ensures that its apps are compliant with privacy laws, including the Child Online Privacy Protection Act (COPPA). If you would like to learn more on what information we collect and how we use it, please visit our privacy policy at https://storytoys.com/privacy

Please note that this app is free to play but additional paid content is available.

LEGO® DUPLO® WORLD contains a subscription service which gives access to ALL content in the app, including all future packs and puzzles.
- Subscriptions are billed monthly, bi-annually or annually at the rate selected depending on the subscription plan.
- Change your mind at any point. Cancelling can be done through your iTunes settings.
- Subscriptions auto-renew at the cost of the chosen package, unless cancelled 24-hours in advance prior to the end of the current period. The subscription fee is charged to your iTunes account.
- You may manage your subscription and turn off auto-renewal by going to your Account Settings after purchase.
- Any unused portion of a free trial period will be forfeited when you purchase a subscription.
- Use your subscription on any device registered with the same Apple ID you subscribe from.

Read our terms of use here:
https://storytoys.com/terms-duploworld/

LEGO®, DUPLO®, the LEGO logo, and the DUPLO logo are trademarks and/or copyrights of the LEGO® Group.
©2024 The LEGO Group. All Rights Reserved.

LEGO® DUPLO® WORLD App Comments & Reviews

  • POSITIVE REVIEWS
  • NEGATIVE REVIEWS

LEGO® DUPLO® WORLD Positive Reviews

Mixed BagI have mixed feelings about this app. My kids consistently enjoy it, but my problem is as new levels are added, my kids see the new level and want to play it, but I have to pay $5 for each new level. When I bought the app, I paid around $10 for all available levels. Now there are 4 additional levels that my kids see and want, but I don’t want to spend an additional $20. That seems like an outrageous price, and is annoying for my kids and me each time they open the app..Version: 4.0.0

It was fun…It used to be fun because I had played it on my dad’s phone and he bought me everything when I was little. So I downloaded it on my iPad for my baby brother thinking that he would enjoy it as much as I had. But sadly all he could do was the number train and trash sorting. I tried to click restore purchases but it didn’t work. I checked the other reviews and other people have had this problem. I guess the app doesn’t have family sharing. It was an overall good game (when I had all of the features). But I am honestly disappointed with LEGO. Why make a free game with boring free features. I would rather have my brother watching ads every five minutes then be playing this game using the free features. I’m deleting this.Version: 14.2.0

Has changed a lot!Well, when I was younger, this game was very fun and I love this game so much but then aiya grew older and stopped playing it and deleted it and today I just saw it on the App Store and I realized that this was a game that I used to love to play so I download it expecting a doll house where I could see the inside of it and I could play with the characters you know the little Lego characters and then I saw a train and you can only go forward and backwards, and that was literally the only thing I could do without spending money and I was shocked and even the things that do not cost money. None of the options seems to be the little playhouse that I used to play on so not what I expected but other than that it’s a really good game for Littles and you should buy it!.Version: 17.1.0

Should have read the reviewsI am a huge lego fan, and have a huge basket of duplos for my two year old as well. I tried the app with him, and he enjoyed the train enough that I closed my eyes and spent $20 for everything. It’s the most I’ve ever spent on an app, and thought it was very expensive then. I now know that updates are not included. I’ve read the MANY “you bought a 4/5 discounted bundle” responses from the developers, and yet they don’t make it clear up front that all future updates will cost additional money. I wish I could reverse the update, because now I either have to delete the app entirely, spend the additional money, or really upset my toddler that he can’t open the tractor game. Not happy at all..Version: 7.0.0

DOES NOT WORK WITH FAMILY SHARINGI had my husband buy this with family sharing because I thought I read it would transfer. Unfortunately now I’m seeing that it doesn’t transfer and we were supposed to buy with our daughters account (we don’t have credit associated with her account for good reason). Will update this review after I found out if customer service is reasonable enough to reimburse our money. *update: customer service offered us a credit to repurchase on our daughters account. Apple ended up refunding us the purchase, though, and so we just repurchased from her iPad. I still wasn’t happy to authorize a credit card to be used on a toddler’s account so please figure out family sharing!.Version: 10.4.0

Whyd u make us pay??When I was younger I always played this because there was so much for me to do, but now when I try playing this, it’s boring because there’s one thing for me to do in here, and I have to pay for everything else, just saying if u want to make money, don’t give us one thing to do and charge us for the rest, people will stop using ur app and you’ll get no money from ur app, u should’ve kept it the way it was, then maybe people will download ur app because I’m deleting it… I’m only rating it 5 stars so u can see it and maybe change something….Version: 20.0.0

It’s good, but not parent friendlyI have a 7 year old autistic daughter and she loves the Lego Duplo apps. My problem is that she can click on the logo and be directed to all the other available apps. If you’re going to advertise all your apps (and there are several!) Make a package deal instead of trying to milk parents for $6.99/month per app. Also, don’t advertise apps that aren’t available yet. My daughter is having a meltdown right now because she wants to play the Peppa Pig app and doesn’t understand what preorder means. I’ve tried explaining to her it’s not available yet, but because it says download next to it she thinks that means it can be downloaded..Version: 23.0.0

Pay to playPaid $4.99 for not a lot of content. Beware of the price to amount of content ratio. Not worth it. *Update* the company emailed me back to correct me because they didn’t like my feedback. At the price of $4.99 you can get 6 modules where you where your kid can learn numbers 1-9 on only 2 of them. All the other 4 modules are just “creative spaces” to drag and drop legos, numbers and characters…. All the other learning modules are unlocked with a monthly subscription or you pay to unlock them individually. Save your money buy your kid coloring books and teach them numbers yourself..Version: 19.1.0

Cute App But Can’t Purchase Add-OnsMy 2 year old is just really getting into the app and he’s doing well with the train activities. He loves to play with construction vehicles and farm toys also so I was wanting to purchase them but it says they’re unavailable. The only one I was able to get was the airplane and it’s a little too advanced for him (I know the app says 4+). Would love to be able to purchase the ones that are advertised that I actually want!.Version: 7.1.0

Great kids game that's fun for adults tooMy son absolutely loves this game. It's great for young minds because it gives a little structure to the gameplay to get them started but also lets them free play. He would spend all day playing if we let him. The only problem with the app is that I spent the money to buy the additional levels and he can only play it on my phone, not my husband's phone or our tablet. For the cost of the game, I really wish he could play it on other devices in our family..Version: 8.0.0

My Autistic 4 year old loves itMy 4 year old loves this app. He is obsessed with counting and animals and trains. The free game that came with it he will play forever. I had to add “Lego game”button on his AAC and he constantly requests it. I even bought him a few of the other games but he insists on the train/puppy one. I’m sure someday he’ll explore more but for now if he could rate this app I’m sure he would give it a thousand stars.Version: 16.0.2

A lot of work!The lack of family sharing and price aside this game is poorly planned. The game doesn’t automatically download all of the games. You have to manually open each game for it to download. Woe to the parent who discovers none of the puzzles or games are downloaded at 1200 feet and no Wi-Fi. There should be a page in the parent portal with the option to download each game, like in Sago Mini World. My kids love this game and we are happy to pay but its annoying how much maintenance this app requires..Version: 18.0.0

Bring back Halloween!Love the app paid $20 for it but a new level came on for five dollars more and of course my son had to have it but at the same time he cries every day that they took away the Halloween level. He says the developers hurt his feelings. I have to try to explain to him that Halloween is over and that will bring it back next year but as you know toddlers can be pretty upset. This app is fantastic though!.Version: 5.0.0

AmazingThis is a great kids game my little sister is learning so much from this game and I’m am so happy for her and that she’s actually learning a lot from this game and I couldn’t be more happy and proud of her so thank you and i love how she learning so much from this game it’s really amazing and this game makes her happy and me happy so I want to say thank you soooooooooooooooooooooooooooooooooooo much I hope you invent more games like this one and agin THANK U! 👑😜❤️.Version: 3.0.1

This game is the best!!!!!I love this game because there is this wrecking ball that you can use and it literally knocks down the building!! How cool is that! I am 8 years old I just got this game today I thought it would be a good game to play, and I was right! The next pack I want to get is the rescue adventure! Thank you for making this thing exist I can play this everyday!!😀😀😀❤️❤️❤️❤️❤️.Version: 4.6.0

The most amazing gameWhy can’t you guys just let me unlock? The whole entire games is because I haven’t played here for like a long, long, long long long long long long time is that the reason why but I can’t just say you are the best ever. Let me join every single game in this and story toys, please thank you have a great day.Version: 23.0.0

Very engaging, excellentMy daughter loves Duplo world. I’m very happy that she will actually ask to get out her actual Duplo blocks to copy the games and play along. It’s great to see her actually building and being connected to her surroundings instead of purely being absorbed in technology. The cute Duplo people make her laugh and she never tires of it. Thank you! P.S. we don’t do the holiday themes.Version: 6.2.0

Problem with the sound?My toddler loves this app but the sound no longer works? It used to and he had a ton of run with the fire trucks and animals but now there’s no sound at all. I’ve tried messing around with the sound within and outside the app, tried removing and re-downloading the app, but still nothing. Is it a bug? He gets so frustrated that he can’t hear any of the noises (all other apps with sounds work).Version: 14.2.0

Sounds problem and languagesI bought the whole package because my son loves it he has problems because nothing is heard and that I would love if my son heard the sounds I went to settings to put the language and an exclamation icon appears as if not was available. Please fix that problem..Version: 6.2.0

This is cool but a little upsetting.I wanted to play this game to bring back memories of Duplo games. I saw this and wanted it, thinking it has all the games for free. Now, I know that I get these games and get like 5 for free but in this there was only 1 free game! The rest weren’t available unless I payed. I didn’t want to pay for memories or whatever. I would probably get rid of it later. I still love it though. Keep up the good work, Duplo! ❤️.Version: 12.1.1

GreatMy son has learned almost everything from this app, numbers, what things do like bubbles blowing and air filling in a balloon. Recently the sound has not worked on the app on my phone or the iPad it’s the app because everything else produces sound fine but this app doesn’t even with the sound on in settings..Version: 4.5.0

I like it but I also don’tFirst, only the number train is open and you have to pay just to get more apps. Next, You only have a limited number of games on the number train. Then, when my little brother sees a type of level he wants it but I do not want to pay 4 dollars just for one game. Finally, when I go to delete the app my little brother cries do then I download it again, he ends up wanting all the levels of.Version: 5.7.0

Please unlock more levelsSo my younger sister likes this game but she says there’s one big fat problem there’s only one level to play and she’s BIG on medical stuff like how I was when I was 5 so all I’m asking is to unlock about like half the levels including the doctor one please my sister and I would be thankful. Now I would rate more point if more levels were unlocked thank you.Version: 17.0

When you buy the app it doesn’t release all the new levels?!My little buddy loves the app, but after spending $20 to unlock the levels. (what is is already outrageously expensive!!) a week or two later a new level comes out and now i would have to pay $5 again?! For that price the app should be for free for every level that comes out after..Version: 7.0.0

It was betterAs a kid i played this game allot...my younger brother was playing it so i got the game again and BOY ALLOT HAS CHANGED 1.everything wasnt free anymore wich i understand you guys have to get your money...but why have it free in the first place?2.there arnt many places (not like there where more before) but i wish JUST the special (hollidays and such) you had to pay for. I hope your not offended by this!.Version: 5.5.0

Great app but Seems to be Glitching after recent updateMy toddler adores playing this game, however when she went to open to app this evening, it will no longer open. Screen goes black & it exits app and goes back to our home screen. We have payed to play most of the games & and this is frustrating to say the least. Help fix this please!.Version: 5.7.0

The first time the teamThe most recent study you could do with the data you provided was that it is not possible for a single individual or family member of a group of individuals who are in a position of influence in a society.Version: 23.0.0

My kid likes this game butIt it is so annoying when other game are locked.Version: 5.5.0

I’m 8I’m 8 and it’s awesome.Version: 7.1.0

Good gameYour game is really nice.Version: 23.0.0

What! im 8It is a the best but not copying trust im not 23 or 55.Version: 23.0.0

´EnScan this OR code or go to LEGO.COM/PRODUCTFEEDBACK and give Us your short feedback about this LEGO® set for a chance to win a cool LEGO prize. Scan this OR code or go to LEGO.COM/PRODUCTFEEDBACK and give US your short feedback about this LEGO® set for a chance to win a cool LEGO prize. Scan this OR code or go to LEGO.COM/PRODUCTFEEDBACK and give Us your short feedback about this LEGO® set for a chance to win a cool LEGO prize. Scan this OR code or go to LEGO.COM/PRODUCTFEEDBACK and give US your short feedback about this LEGO® set for a chance to win a cool LEGO prize. Scan this OR code or go to LEGO.COM/PRODUCTFEEDBACK and give Us your short feedback about this LEGO® set for a Scan this OR code or go to LEGO.COM/PRODUCTFEEDBACK and give Us your short feedback about this LEGO® set for a chance to win a cool LEGO prize. Scan this QR code or go to LEGO.COM/PRODUCTFEEDBACK and give US your short feedback about this LEGO® set for a chance to win a cool LEGO prize. Scan this OR code or go to LEGO.COM/PRODUCTFEEDBACK and give US your short feedback about this LEGO® set for a chance to win a cool LEGO prize. EN: YOU COULD WIN. Terms and Conditions apply* DE: Du könntest Es gelten die Teilnahmebedingungen* FR: TU pourrais GAGNER. De s'appliquent* IT: Potresti VINCERE tu. Termini e condizioni son‹ ES: Puedes GANAR. Aplican términos y condiciones* PT: Poderá GANHAR. Ap 。 condicdes* ZH： 轻松获奖，条款和条件适用* pL: Szansa na WYGRAN CS: Máte Sanci VVHRÄT. Platí vienherno crolvo ná 7mluvné nodmienkv* HU: TI ENI YOU COULD WIN, Terms and Conditions apply* dEs Du könntest Es gelten die Teilnahmebedingungen* FRS Tu pourrais GAGMER, Der pliquent* IT Potresti VINCERE tu, Termini e condizioni sono ES Puedes GANAR, Aplican términos y condiciones* PT: Poderá GAMMAR. Api Bas+ z1t1 得松获快，条款和条件适用么pl, SRAREE nE WVCRAN Canci VYHBAT, Plati VLecheent Erethen Scan this QR code or go to LEGO.COM/PRODUCTFEEDBACK and give Us your short feedback about this LEGO® set for a chance to win a cool LEGO prize. WI Scan this QR code or go to LEGO.COM/PRODUCTFEEDBACK and give Us your short feedback about this LEGO® set for a chance to win a cool LEGO prize. Es gelten die Teilnahmebedingungen FRa podco s'appliquent* IT: Potresti VINCERE tu. Termini e condizioni sono app ES: Puedes GANAR. Aplican términos y condiciones* PT: Poderá GANHAR. Aplicam-s e condigoes* ZH：轻松获奖．条款和条件适用* pL: Szansa na WYGRANA. Ob: -warunki korzystania* CS: Máte Sanci VYHRÁT. Plati vseobecné smluvni podm Máte Sancu VYHRAT. Platia vseobecné zmluvné podmienky* HU: TE IS NYE Felhasználási feltételek érvényesek* RO: Ai putea CÂSTIGA. Se aplicà termeni si BG: Можете да СПЕЧЕЛИТЕ. Има определени правила и условия* LV: Tu val Ir spēkä noteikumi un nosacijumi.* ET: Sul on vöimalus VÖITA. Kehtivad tin EN: YOU COULD WIN. Terms and Conditions apply* DE: Du könntest GEWINNEN. Es gelten die Teilnahmebedingungen* FR: Tu pourrais GAGNER. Des conditions s'appliquent* IT: Potresti VINCERE tu. Termini e condizioni sono applicabili ES: Puedes GANAR. Aplican términos y condiciones* PT: Poderá GANHAR. Aplicam-se termo e condicoes* ZH：轻松获奖．条款和条件适用* pL: Szansa na WYGRANA. Obowiazu warunki korzystania* 'CS: Máte Sanci VYHRAT. Platí vseobecné smluvni podminky* ! Mate Sancu VYHRAŸ. Platia vseobecné zmluvné podmienky* HU: TE IS NYERHETS she roy coute win. lerms and conations apply se on Es gelten die Teilnahmebedingungen* FR: Tu pourrais GAGNER. Des condi s'appliquent* IT: Potresti VINCERE tu. Termini e condizioni sono applic ES: Puedes GANAR. Aplican términos y condiciones* PT: Poderá GANHAR. Aplicam-se t e condisoes* ZH：轻松获奖．条款和条件适用* PL: Szansa na WYGRANA. obov warunki korzystania* CS: Máte Sanci VYHRAT. Platí v§eobecné smluvni podmínt Máte Sancu VYHRAÑ. Platia vseobecné zmluvné podmienky* HU: TE IS NYER Felhasználási feltételek érvényesek* RO: Ai putea CÂSTIGA. Se aplicã termeni si BG: Можете да СПЕЧЕЛИТЕ. Има определени правила и условия* LV: Tu vari EN: YOU COULD WIN. Terms and Conditions apply* DE: Du könntest GEWIN Es gelten die Teilnahmebedingungen* FR: Tu pourrais GAGNER. Des cond s'appliquent* IT: Potresti VINCERE tu. Termini e condizioni sono applic ES: Puedes GANAR. Aplican términos y condiciones* PT: Poderá GANHAR. Aplicam-se e condições* ZH: #WAII. PL: szansa na WYGRANA. Obor warunki korzystania* CS: Máte Sanci VYHRAT. Platí vseobecné smluvni podmín Máte Sancu VYHRAÑ. Platia v§eobecné zmluvné podmienky* HU: TE IS NYER Folkasanálési feltételek érvénvesek* RO: Ai putea CÂSTIGA. Se aplicà termeni si - НІАТЕ ИМО ОПРОЛОГОЦИ ДООБИЛО М МОДООМОК |V. Ти VOR ahora caos auto remis. ala con con s s'appliquent* IT: Potresti VINCERE tu. Termini e condizioni sono appli‹ ES: Puedes GANAR. Aplican términos y condiciones* PT: Poderá GANHAR. Aplicam-se e condiçoes z: ***+=#* PL: Szansa na WYGRANA. Obov warunki korzystania* CS: Máte Sanci VYHRAT. Plati vseobecné smluvni podmín Máte Sancu VYHRAŸ. Platia v§eobecné zmluvné podmienky* HU: TE IS NYER Felhasználási feltételek érvényesek* RO: Ai putea CÂSTIGA. Se aplicà termeni si BG: Можете да СПЕЧЕЛИТЕ. Има определени правила и условия* LV: Tu vari.Version: 21.1.0

Too expensiveUnless you are prepared to buy all the packs, dont download it for kids with asd. They just get frustrated by the locked packs..Version: 20.0.0

LolIs good but not like great or something my 8 year old sister doesn’t get mad or a bunch easily when making her try to laugh hard for her to get annoyed but it was funny that it took him a few minutes before figuring out she could move her train lol. (That was a bit mean).Version: 18.1.0

I Love this game so muchHi this game is really fun and amazing I just installed it and I love it 😌😌😌😌I’m 13 yet love this game so much.Version: 11.2.0

No purchase sharingHave it on daughters iPad also downloaded on my phone and purchased the full pack for her iPad off my phone. wasted my money because it doesn’t do purchase sharing. Other than that like the game for her.Version: 10.3.0

Lego!!I love lego, lego is awesome, lego in this game makes it EVEN MORE awesome. Lego.Version: 10.0.0

I’m 8It is awesome yayayayyayy I love it thank you.Version: 9.1.0

YeahGood.Version: 6.2.0

Great gameThis game is very great I’m not that young and I’m really loving it It is sad that you can only play with the train but it’s ok I do love this game and I think it’s a good game.Version: 6.2.0

Great funMy kids love it. Variety of activities and little surprises to discover..Version: 5.7.0

Great game, my 2yr old loves itThis game still works on the old ipad we have available for my kid, which is great. It’s a fun game with different tasks and play modes..Version: 3.1.1

Got to learn{ } <\>.Version: 2.0.0

No sound if the app is shared to another device.I have purchased a full version at 17$ because it is Very well made and my son actually learns by hearing the numbers. I shared the app to my iPhone 10 and the app has no sound. I re installed it, still no sound. This is a bug!!!! Needs to be fixed.Version: 2.6.0

AIEXSoooooooooo fun.Version: 23.0.0

Best game ever💕I totally think that this game deserves alllllllll the money. thank you for making this app! P.s. I’m 8 as well! ❤️❤️❤️❤️❤️.Version: 9.2.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 24.0.0

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LEGO® DUPLO® WORLD iPhone Images
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LEGO® DUPLO® WORLD iPad Images
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