LEGO® DUPLO® World Customer ServiceStoryToys Limited

LEGO® DUPLO® World Customer Service

  1. LEGO® DUPLO® World Customer Service
  2. LEGO® DUPLO® World App Comments & Reviews (2026)

Welcome to LEGO® DUPLO® World, where learning and play go hand in hand so toddlers can create, imagine, and explore.

• Hundreds of activities and open-ended play experiences
• Themed play packs catering to every interest
• From vehicles to animals and more!
• Meets the developmental needs of kids aged 3 – 6
• Build and create with colorful 3D LEGO® DUPLO® bricks
• Multi-touch support and parent tips for shared play
• Multi award-winning app

When young children have fun and play, it creates the perfect conditions to learn and grow. We have designed this app to help young kids develop a balance of the IQ skills (cognitive and creative) and EQ skills (social and emotional) they need for the best start in life.

THEMES

Vehicles, Animals, Trains, Trucks, Cars, Police, Fire, Doctor, Space, Holidays, Home, School, Music, Buildings, Camping, Farm, Airplanes, Food, Submarines

AWARDS & ACCOLADES

• Kidscreen Best Learning App Winner 2021
• Licensing International Excellence Awards 2020 Winner
• KAPi Award for Best App 2020 Winner
• American Library Association’s Notable Children’s Digital Media List 2021
• Children’s Technology Review Editor’s Choice Winner 2020
• Mom's Choice® Gold Award 2020
• Teach Early Years Awards - Shortlisted for Creative Play 2020
• Notable Children’s Digital Media Winner 2021
• Digital Ehon Prize Winner 2020
• Irish Animation Awards - Nominated for Best Animation for Apps 2021
• Apple Editor’s Choice

FEATURES

• Safe and age-appropriate
• Designed responsibly to let your child enjoy screen time while developing healthy digital habits at a young age
• FTC Approved COPPA Safe Harbor Certification by Privo.
• Play pre-downloaded content offline without wifi or internet
• Regular updates with new content
• Apple Family Sharing for easy subscription sharing with other family members
• No third-party advertising
• No in-app purchases for subscribers


SUPPORT

For any questions or assistance, please reach out to us at [email protected].


ABOUT STORYTOYS

Our mission is to bring the world's most popular characters, worlds, and stories to life for children. We make apps for kids that engage them in well-rounded activities designed to help them learn, play, and grow. Parents can enjoy peace of mind knowing their kids are learning and having fun at the same time.

PRIVACY & TERMS

StoryToys takes children's privacy seriously and ensures that its apps comply with privacy laws, including the Child Online Privacy Protection Act (COPPA). If you would like to learn more about the information we collect and how we use it, please visit our privacy policy at https://storytoys.com/privacy.

Read our terms of use here: https://storytoys.com/terms/

SUBSCRIPTION & IN-APP PURCHASES

This app contains sample content that is free to play. However, LOTS MORE fun and entertaining games and activities are available. You can buy individual units of content via in-app purchases. Alternatively, if you subscribe to the app you can play with EVERYTHING. We regularly add new stuff, so subscribed users will enjoy ever-expanding play opportunities.

• Subscriptions are billed monthly or annually according to the rate of the selected subscription plan.
• You can change your mind at any point. Cancelling can be done through your iTunes settings.
• Your subscription will auto-renew at the cost of the chosen package unless you cancel it 24 hours before the end of the current subscription period. Subscription fees are charged to your iTunes account.
• After purchase, you can manage your subscription and turn off auto-renewal by going to your Account Settings.
• When you purchase a subscription, you forfeit any unused portion of a free trial period.
• You can use your subscription on any device registered with the same Apple ID that you subscribed from.

LEGO®, DUPLO®, the LEGO logo, and the DUPLO logo are trademarks and/or copyrights of the LEGO® Group. ©2026 The LEGO Group. All Rights Reserved.

LEGO® DUPLO® World App Comments & Reviews

LEGO® DUPLO® World Positive Reviews

Mixed BagI have mixed feelings about this app. My kids consistently enjoy it, but my problem is as new levels are added, my kids see the new level and want to play it, but I have to pay $5 for each new level. When I bought the app, I paid around $10 for all available levels. Now there are 4 additional levels that my kids see and want, but I don’t want to spend an additional $20. That seems like an outrageous price, and is annoying for my kids and me each time they open the app..Version: 4.0.0

It was fun…It used to be fun because I had played it on my dad’s phone and he bought me everything when I was little. So I downloaded it on my iPad for my baby brother thinking that he would enjoy it as much as I had. But sadly all he could do was the number train and trash sorting. I tried to click restore purchases but it didn’t work. I checked the other reviews and other people have had this problem. I guess the app doesn’t have family sharing. It was an overall good game (when I had all of the features). But I am honestly disappointed with LEGO. Why make a free game with boring free features. I would rather have my brother watching ads every five minutes then be playing this game using the free features. I’m deleting this.Version: 14.2.0

Family Share, is it just a myth?We have had Lego: Duplo World for a few years now. My kids love it. I got tired of my kids using my account for their iPads, so we setup kid accounts. As the app says, it supports Family Share. It even has a slide to turn on under my subscription settings. Does it work?…that’s a big fat NO. I select it, return to the previous setting and it switches back to off. I have Family share turned on. Why won’t it work?!!!! I have the unlock everything subscription. I can only get the free version to work on my kids profiles. They are going to be upset that their favorite game is now limited. I have every device to support Family share. Please fix the app to actually support family share as you say it should. Then I will give 5 stars. Sincerely, a mom that is up way too late trying to fix your mess..Version: 26.1.0

Has changed a lot!Well, when I was younger, this game was very fun and I love this game so much but then aiya grew older and stopped playing it and deleted it and today I just saw it on the App Store and I realized that this was a game that I used to love to play so I download it expecting a doll house where I could see the inside of it and I could play with the characters you know the little Lego characters and then I saw a train and you can only go forward and backwards, and that was literally the only thing I could do without spending money and I was shocked and even the things that do not cost money. None of the options seems to be the little playhouse that I used to play on so not what I expected but other than that it’s a really good game for Littles and you should buy it!.Version: 17.1.0

Should have read the reviewsI am a huge lego fan, and have a huge basket of duplos for my two year old as well. I tried the app with him, and he enjoyed the train enough that I closed my eyes and spent $20 for everything. It’s the most I’ve ever spent on an app, and thought it was very expensive then. I now know that updates are not included. I’ve read the MANY “you bought a 4/5 discounted bundle” responses from the developers, and yet they don’t make it clear up front that all future updates will cost additional money. I wish I could reverse the update, because now I either have to delete the app entirely, spend the additional money, or really upset my toddler that he can’t open the tractor game. Not happy at all..Version: 7.0.0

DOES NOT WORK WITH FAMILY SHARINGI had my husband buy this with family sharing because I thought I read it would transfer. Unfortunately now I’m seeing that it doesn’t transfer and we were supposed to buy with our daughters account (we don’t have credit associated with her account for good reason). Will update this review after I found out if customer service is reasonable enough to reimburse our money. *update: customer service offered us a credit to repurchase on our daughters account. Apple ended up refunding us the purchase, though, and so we just repurchased from her iPad. I still wasn’t happy to authorize a credit card to be used on a toddler’s account so please figure out family sharing!.Version: 10.4.0

Whyd u make us pay??When I was younger I always played this because there was so much for me to do, but now when I try playing this, it’s boring because there’s one thing for me to do in here, and I have to pay for everything else, just saying if u want to make money, don’t give us one thing to do and charge us for the rest, people will stop using ur app and you’ll get no money from ur app, u should’ve kept it the way it was, then maybe people will download ur app because I’m deleting it… I’m only rating it 5 stars so u can see it and maybe change something….Version: 20.0.0

It’s good, but not parent friendlyI have a 7 year old autistic daughter and she loves the Lego Duplo apps. My problem is that she can click on the logo and be directed to all the other available apps. If you’re going to advertise all your apps (and there are several!) Make a package deal instead of trying to milk parents for $6.99/month per app. Also, don’t advertise apps that aren’t available yet. My daughter is having a meltdown right now because she wants to play the Peppa Pig app and doesn’t understand what preorder means. I’ve tried explaining to her it’s not available yet, but because it says download next to it she thinks that means it can be downloaded..Version: 23.0.0

Too expensiveThe games are cute, sometimes a little difficult to figure out what the point is in certain scenarios. My biggest complaint is how expensive they are. $5 for each little world when the content in each is so minimal. It just doesn’t make sense. My toddlers like to play with it and want to buy new worlds because they get bored with one in a few minutes but I have to explain that it’s too expensive to buy all of them. It’s just a shame because it’s not enough value for the high cost..Version: 22.0.0

Cute App But Can’t Purchase Add-OnsMy 2 year old is just really getting into the app and he’s doing well with the train activities. He loves to play with construction vehicles and farm toys also so I was wanting to purchase them but it says they’re unavailable. The only one I was able to get was the airplane and it’s a little too advanced for him (I know the app says 4+). Would love to be able to purchase the ones that are advertised that I actually want!.Version: 7.1.0

Pay to playPaid $4.99 for not a lot of content. Beware of the price to amount of content ratio. Not worth it. *Update* the company emailed me back to correct me because they didn’t like my feedback. At the price of $4.99 you can get 6 modules where you where your kid can learn numbers 1-9 on only 2 of them. All the other 4 modules are just “creative spaces” to drag and drop legos, numbers and characters…. All the other learning modules are unlocked with a monthly subscription or you pay to unlock them individually. Save your money buy your kid coloring books and teach them numbers yourself..Version: 19.1.0

Great kids game that's fun for adults tooMy son absolutely loves this game. It's great for young minds because it gives a little structure to the gameplay to get them started but also lets them free play. He would spend all day playing if we let him. The only problem with the app is that I spent the money to buy the additional levels and he can only play it on my phone, not my husband's phone or our tablet. For the cost of the game, I really wish he could play it on other devices in our family..Version: 8.0.0

My Autistic 4 year old loves itMy 4 year old loves this app. He is obsessed with counting and animals and trains. The free game that came with it he will play forever. I had to add “Lego game”button on his AAC and he constantly requests it. I even bought him a few of the other games but he insists on the train/puppy one. I’m sure someday he’ll explore more but for now if he could rate this app I’m sure he would give it a thousand stars.Version: 16.0.2

A lot of work!The lack of family sharing and price aside this game is poorly planned. The game doesn’t automatically download all of the games. You have to manually open each game for it to download. Woe to the parent who discovers none of the puzzles or games are downloaded at 1200 feet and no Wi-Fi. There should be a page in the parent portal with the option to download each game, like in Sago Mini World. My kids love this game and we are happy to pay but its annoying how much maintenance this app requires..Version: 18.0.0

Bring back Halloween!Love the app paid $20 for it but a new level came on for five dollars more and of course my son had to have it but at the same time he cries every day that they took away the Halloween level. He says the developers hurt his feelings. I have to try to explain to him that Halloween is over and that will bring it back next year but as you know toddlers can be pretty upset. This app is fantastic though!.Version: 5.0.0

AmazingThis is a great kids game my little sister is learning so much from this game and I’m am so happy for her and that she’s actually learning a lot from this game and I couldn’t be more happy and proud of her so thank you and i love how she learning so much from this game it’s really amazing and this game makes her happy and me happy so I want to say thank you soooooooooooooooooooooooooooooooooooo much I hope you invent more games like this one and agin THANK U! 👑😜❤️.Version: 3.0.1

Very engaging, excellentMy daughter loves Duplo world. I’m very happy that she will actually ask to get out her actual Duplo blocks to copy the games and play along. It’s great to see her actually building and being connected to her surroundings instead of purely being absorbed in technology. The cute Duplo people make her laugh and she never tires of it. Thank you! P.S. we don’t do the holiday themes.Version: 6.2.0

The most amazing gameWhy can’t you guys just let me unlock? The whole entire games is because I haven’t played here for like a long, long, long long long long long long time is that the reason why but I can’t just say you are the best ever. Let me join every single game in this and story toys, please thank you have a great day.Version: 23.0.0

LEGO=GREEDYI love individually buying the games so my daughter can play and now there’s a new update where I HAVE TO buy the yearly or monthly subscription… (This way I don’t actually own any future games and you just keep paying) I hope this is an error or else we will drop all Lego duplo games from our tablet. I hope I’m wrong and will update my review if change happens..Version: 27.0.0

Problem with the sound?My toddler loves this app but the sound no longer works? It used to and he had a ton of run with the fire trucks and animals but now there’s no sound at all. I’ve tried messing around with the sound within and outside the app, tried removing and re-downloading the app, but still nothing. Is it a bug? He gets so frustrated that he can’t hear any of the noises (all other apps with sounds work).Version: 14.2.0

This game got a glitch. I think they got a problem.Hey, can you fix the glitch? I made a mistake of my glitch so that woman got glitched and I picked it up and it glitched she she’s kicking her legs and the game and I saw that in went back in days. Way back in a years ago when I was little, I used to play duplo world..Version: 29.1.0

GreatMy son has learned almost everything from this app, numbers, what things do like bubbles blowing and air filling in a balloon. Recently the sound has not worked on the app on my phone or the iPad it’s the app because everything else produces sound fine but this app doesn’t even with the sound on in settings..Version: 4.5.0

This is cool but a little upsetting.I wanted to play this game to bring back memories of Duplo games. I saw this and wanted it, thinking it has all the games for free. Now, I know that I get these games and get like 5 for free but in this there was only 1 free game! The rest weren’t available unless I payed. I didn’t want to pay for memories or whatever. I would probably get rid of it later. I still love it though. Keep up the good work, Duplo! ❤️.Version: 12.1.1

This was best, but there was a problemWhenever I started touching the bear it said this polkadot but it sounded familiar but everything was still fine! So I will give this a five out of five why because this is a better app, but a problem needs to be fixed!.Version: 34.0.0

The way home.The only way to get to home is that I get to see you and you get better soon and I know that you are my only way home. The way you are the only way cto get a better life is the way to get a better life. The only way to get a good way is to get a new car..Version: 25.0.0

I like it but I also don’tFirst, only the number train is open and you have to pay just to get more apps. Next, You only have a limited number of games on the number train. Then, when my little brother sees a type of level he wants it but I do not want to pay 4 dollars just for one game. Finally, when I go to delete the app my little brother cries do then I download it again, he ends up wanting all the levels of.Version: 5.7.0

CostlyMy daughter loves playing this and at this point the price isn’t worth it. Seeing how I have multiple monthly subscriptions for different DUPLO apps just to unlock the game. So to me it isn’t worth it. She has a game subscription to a different company and it unlocks all the games on all the apps the company offers for a monthly fee instead of individual subscriptions for one app by itself..Version: 28.2.0

Please unlock more levelsSo my younger sister likes this game but she says there’s one big fat problem there’s only one level to play and she’s BIG on medical stuff like how I was when I was 5 so all I’m asking is to unlock about like half the levels including the doctor one please my sister and I would be thankful. Now I would rate more point if more levels were unlocked thank you.Version: 17.0

PleaseThe game is fine but can you bring back the old ones like trains food circus animals ice cream like those ones plz see this.Version: 29.1.0

I’m 8I’m 8 and it’s awesome.Version: 7.1.0

My kid likes this game butIt it is so annoying when other game are locked.Version: 5.5.0

Amazing!It’s very good for younger people like me!! It’s so fun to play!.Version: 32.1.0

BlocksLove it it’s easy for kids.Version: 30.1

Love thisOmg this game really cool awesome to.Version: 26.2.0

GoodGood.Version: 26.1.0

DuploIt amizing.Version: 26.0.0

LNo.Version: 26.0.0

Your dad said that he had some thingI have to get a little mre sleep.Version: 24.0.0

Good gameYour game is really nice.Version: 23.0.0

What! im 8It is a the best but not copying trust im not 23 or 55.Version: 23.0.0

Too expensiveUnless you are prepared to buy all the packs, dont download it for kids with asd. They just get frustrated by the locked packs..Version: 20.0.0

LolIs good but not like great or something my 8 year old sister doesn’t get mad or a bunch easily when making her try to laugh hard for her to get annoyed but it was funny that it took him a few minutes before figuring out she could move her train lol. (That was a bit mean).Version: 18.1.0

Needs in app purchase SharingMy child will use my wife or my iPad based on who is using theirs. Because of that this game is only usable half the time. Please add in app purchase sharing as your suggested method in other reviews abbot signing in with different accounts us unreasonable. We did that at first but after a month or so the app was not usable because there was an update and it required the original account that downloaded the app to be logged in. There is no way I’m switch accounts back and forth every time you update the app when all you have to do is allow the purchase to be shared..Version: 13.0.0

I Love this game so muchHi this game is really fun and amazing I just installed it and I love it 😌😌😌😌I’m 13 yet love this game so much.Version: 11.2.0

No purchase sharingHave it on daughters iPad also downloaded on my phone and purchased the full pack for her iPad off my phone. wasted my money because it doesn’t do purchase sharing. Other than that like the game for her.Version: 10.3.0

Lego!!I love lego, lego is awesome, lego in this game makes it EVEN MORE awesome. Lego.Version: 10.0.0

I’m 8It is awesome yayayayyayy I love it thank you.Version: 9.1.0

YeahGood.Version: 6.2.0

Great gameThis game is very great I’m not that young and I’m really loving it It is sad that you can only play with the train but it’s ok I do love this game and I think it’s a good game.Version: 6.2.0

Great funMy kids love it. Variety of activities and little surprises to discover..Version: 5.7.0

Great game, my 2yr old loves itThis game still works on the old ipad we have available for my kid, which is great. It’s a fun game with different tasks and play modes..Version: 3.1.1

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