LEGO® DUPLO® MARVEL Customer Service

LEGO® DUPLO® MARVEL Positive Reviews

Game has no soundFor weeks this game has had no sound when I play it on my device. I’ve done the updates, checked my device settings and of course checked the device volume. All attempts were unsuccessful in solving my sound issues my issues. Why hasn’t there been an update solution pushed out by the developer?.R033582Version: 7.1.0

Leg Go Dulplo Marful is worst video game ever made.Leg Go Dulplo Marful is worst video game ever made. It make no sense from start to end. First of all, the grafik are super ugly. It look like someone forget to finish making the game, with blocky textures and colors that hurt your eyes. The characters don’t even move right—they slide around like they on ice, and their faces don’t match what they saying. The story? What story? It’s like they didn’t even try. You’re supposed to “save the world” or something, but nothing is explained. Why are there random robots everywhere? Why do you collect dumb shiny marbles that do nothing? And why does the main character yell the same line every 5 seconds? It’s annoying! The controls are even worse. They feel broken. Jumping doesn’t work half the time, and when you try to attack enemies, your character just flails around like a noodle. The camera is awful too—it spins all over the place, so you can’t see what’s happening. It gave me headache after 10 minutes! The multiplayer is just as bad. The servers never work, so you can’t play online with friends. And when you finally get in a match, the game lags so much that you teleport all over the map. It’s impossible to do anything. On top of all that, the game is full of bugs. One time, I fell through the ground and had to restart the whole level. Another time, an enemy got stuck in a wall and wouldn’t let me finish the mission. It’s like they didn’t even test the game before selling it. Leg Go Dulplo Marful is a total waste of time and money. It’s not fun, it’s not interesting, and it’s not even playable half the time. If you see this game, run away! Don’t buy it, don’t play it, just forget it exists. Worst game ever..THE ALPHA DADDY 🦭🐺Version: 15.2.0

The only way i can get to this place inI am so glad to be back at the office and working from the house i love it so very so very so very so and i am very happy to see you all in the world and thank youuuu for the support i hope to be able and to see your work again in a future where you can do more things and i will always support your work in the bestjournals you do and i hope to have more of you as a future of my career as well i hope you have many years to live and to see your art again in your dreams i love your work in your dreams you will be missed by the best and i will forever love your work and always be with your love and support your art i hope to be your inspiration and all your art is so happy for me and all your hard working and all the love you are always here to help me to be a good friend and you will be forever my angel and you will forever love you always love you so so happy to see me forever i hope to be a part in life will be a part and i hope to see me in my life and forever be a blessing and i hope to have.ThbffghbfgyyjVersion: 14.2.0

$20 for what?There were promises of new games throughout the year and $20 would get you access to all of them as they showed up. They made it sound like you would be getting a deal by paying the $20 up front. It’s almost April now. We’re almost 1/4 of the way through the year. At the rate these “new games” are coming out…I would venture to say this was false advertising. To say I’m frustrated with this is putting it lightly. More than anything I feel like I got swindled and ripped off. That being said, if the app developers are coming across unforeseen difficulties…you should COMMUNICATE with your patreons and offer an extension on the “deal” to make up for it. This has definitely been a huge let down..Glacier GretVersion: 1.2.0

What did I spend $20 on?My 4 year old son loves this app for the 10-15 minutes that it takes to play. He, like the others mentioned, gets frustrated when he tries to play hulk and it /still/ isn’t available. I see in the responses the company is mentioning there will be more to do soon and to keep checking back but it’s been months that the hulk has been advertised. There is also little to do game play wise. It is the same repetitive scene in Spidey… Captain America is at least slightly better with a few options of game play. Disappointed and frustrated..TurdiaflushVersion: 1.1.0

Limited games in Spidey and FriendsMy 3 year old and I really like the original Duplo games, where there are so many different scenes and things to do for play and had to try out the Marvel games when it became available. Captain America is great with different things he does. However, in Spidey there really isn’t much to do. A puzzle and building blocks. The pizza and balloons station are basically the same thing: the Green Goblin comes and steals the pizza/balloons and Spidey and Friends have to shoot their webs to bring him down; the end. Very disappointing for $5 and what I expect from LEGO Duplo..MahlisahVersion: 1.0.2

Good Game. Questionable Pricing.This is, in general a good game. My five-year-old is in love with it. He was really sad to see that every single game (other than the Captain America one that’s free) was “locked”. He did not have the money to pay for it, so I decided to buy ONE game; Spidey and his amazing friends. I feel like my money wasted and that this was a bad choice. But He loves it. If your kid gets bored easily, then don’t buy this game. You’re going to have to pay money so this game doesn’t end up in the trash..WalkthetimVersion: 8.0.0

Start screen needs workMy child loves the other Lego apps so I purchased this one for her to. Everything is great quality just like the other ones except for the splash screen. Having the coming soon Hulk game is extremely frustrating to the kids. This app is targeted for very young toddlers and they don’t understand the coming soon notion. She gets extremely frustrated and starts crying because Hulk won’t start and it’s so big on the screen. Please don’t make that so predominant or even remove it for people that have paid the annual subscription already..StickybombsVersion: 1.0.2

Doesn’t workI paid for the subscription but it didn’t work. Everything unlocked but when we selected one of the games, it went to the loading screen for a long time and then didn’t open saying to return later. That’s not fun when you have a 5 year old with no patience. Hopefully it is fixed and I can update this review..Mom the professionalVersion: 15.1.0

Lack of contentMy grandson loves this game but is constantly asking me to open the roads that are blocked and he gets frustrated when we can’t.it’s that something you will work on?or the game will be like this always? I try to explain to him in different ways that I can’t and it’s a little frustrating that it doesn’t have more to do :(.Tulipan90Version: 6.1.0

This is the best game of my life but I want to get all of the games but it is awesomeAwesome awesome Disney is very awesome like birth it’s he was born in 1979 and I end at work but you’re gonna have to pay for it from her because and 99 awesome awesome Disney is very awesome like what does birth it’s he was born in 1979 and I end at work but you’re gonna have to pay for it for mom because $9.99 and I don’t know why dollars.Rolland dimi Prince RosVersion: 17.1.0

It’s great but cannot share across accountsMy kids share my iPad sometimes to play the regular DUPLO which allows family sharing, but the marvel version appears to not work across family sharing, the kids don’t understand why they cannot play it on the iPad like they can the other one, poor things don’t get it when I say, “the app developers didn’t ship consistency in family sharing as a MVP requirement when building marvel; maybe a later version”.JameshgjVersion: 1.0.2

Need to enable family sharingWhile my boys love this app and it is a good app, we have to do a lot of steps involving signing in and out of Apple IDs so that our kids can play this on more than one iPad. It’s quite frustrating. I’ve paid for the apps and would like to be able to use them on all of our family devices. Additionally, I would consider the subscription if they had family sharing but it would be a waste to do it without it..ButterfieldBooksVersion: 6.0.0

Love thisIts was the best but hard to unlock with the things there should be maybe another map that’s free. It’s so fun though.❤️❤️❤️❤️❤️❤️ I enjoyed it a lot I love to move the characters around and do the tasks💜💜💜 but I am a little confused about why the cat keeps hopping in the tree after rescue it do you think you could help? Thank you.🩵🩵🩵🩵🩵🩵🩵.Unicorn_cocopuff/cookie cakeVersion: 13.0.0

Sound doesn't workMy daughter loves Spidey and his amazing friends but the sound doesn't work.. I deleted and redownloaded the game, paying monthly for an app sound would be nice but other than that she loves to play it.Mamabear5113Version: 10.1.1

This game is amazingThis game really took me out of the crippling depression I was in, it changed my life forever I’ve never felt this type of compassion and joy from anything ever thanks to this game I've felt literal tons better than how I’ve previously felt, I seriously cannot express how much I love this game, thank you developers of LEGO Duplo: Marvel Super-Heros..@therealjimmyVersion: 8.1.0

GoodI don’t like this game because you have to paid for the other boss fights event that just mess up hurt people feelings price or going up now this is not a joke can you please stop doing i don’t want to paid for freak boss events because i gave it a 1 star the game good but want to paid for that stuff.Tx you yo red dVersion: 10.1.1

It only lets you have 1It only lets you have one game but it’s still pretty fun. That’s why you only did it three stars but it only let me have Captain America and I’m not allowed to spend money. That’s why I said and only let you have one but I love Marvel so if you guys can fix this, it would be so so better and I would play this game every day of my life just pretty please make it like that.Nikki Mc Morton Version: 22.1.0

My 4 year old loves!My son loves this game but I agree with other users reviews in that it’s frustrating having to explain to him that Hulk isn’t available yet, every time he plays, wound up here in hopes of finding a possible release date for Hulk?.Freed83Version: 1.0.2

Terrible appYou download the app you spend money right. But not usually that doesn’t happen a lot. After that you have to spend even more money for more levels. I really hate this game..HpiedmontVersion: 10.1.1

I’m sure it’s fun…I downloaded as my kids been wanting the spidey, spin & ghosty aspects but it seems you have to pay to do anything once downloaded… you get a demo version for free, so add to the other 400 apps like that, just got deleted since I’m not buying a child’s game for a kid who may not even enjoy it..Reebzz1234Version: 15.2.0

What is the game?What is the point of this game? I am really confused about what to do? I did the puzzle, built Spider-Man and got green goblin several times. What am I supposed to do to advance because this is really getting old..PvanoganVersion: 1.1.0

We don’t have all unlockedI don’t like how we don’t have all of the games unlock and I might delete the game if you guys don’t change that now thank you.Pastor kitVersion: 21.1.0

Thank you so much for creating this gameThis was actually great for my cousins. I am so happy because they love Legos and they love marvel, especially Spider-Man. Thank you so much I read this 1 million out of 10..Hot girl475666❤️‍🔥🙄💅🏽Version: 14.0.1

Osmosis of the YearWhy can’t I just play all of the levels? This is unfair if you just if they just wanna get money then why didn’t they just charge it for the game?.H&M HRM oh my goshVersion: 17.0.0

Marvel MiniOur sons is about to be 2 in January and adores Spider-Man. So much so that he’s absolutely offended that green goblin took his pizza and has been yelling for the past few minutes in disarray. It’s good. I got the dishes done. Thanks.AbrolitaVersion: 1.0.0

Where is Hulk and other hero’sI paid $20 to buy so that my kids can play hulk and other super hero. Each game was $4. I kept waiting and now there is not even hulk and other super hero not coming? I got cheated ???.Link2015_1Version: 1.1.0

The first timeIt is amazing and I love it but you need to do better. You need to add drawing and girls and boys need to play it too. It needs to be girls games boys games all types of game so I expect you to do better..AlexandracanningVersion: 10.1.1

Can’t play anythingCant play anything!!! Have to pay to unlock everything might as well put that the game is not free 🙄.Alex28cVersion: 9.0.0

Entertaining!This game is soo cool!!! I love how how there is always new worlds and characters to discover. I can't wait to see what new updates are coming soon.Danidagoat:)Version: 22.1.0

I love this gameI highly recommend this. It is not free to play all of the worlds. But I still play this game. However red this review, I love you. thank you for reading my review.ZYezziVersion: 20.0.0

Doesn’t workMy son loves marvel. Got it for Spidey. Had to buy Spidey. Then we bought Hulk and we just recently bought iron man. However, Ironman doesn’t work. Waste of money..Pandoralover8Version: 3.0.1

DislikeYou should have to not pay for anything.Sunny-Taylor 🎭Version: 1.2.0

Why a separate app?I was super disappointed to see an ad for this on the Duplo World app that I am already paying good money for. Why couldn’t this be included in the annual membership? My kids are now going to beg me to unlock all the new ones on this app since they have seen the ad in Duplo World..JaanathonVersion: 1.0.2

Santiago’s ReviewOpen up all the games free so I can enjoy all of the games 😎.GoldAndScarletVersion: 8.1.0

Rated 5 stars by my 5 years old daughterRated 5 stars by my 5 years old daughter.Fred 54654Version: 6.0.0

Hi I rated you 3 stars because you didn’t unlock everythingFrom the player.Avy graceVersion: 21.1.0

😒 mehNot bad.I don’t no thatVersion: 21.0.1

Lego marvel is my favouriteI love it.Chb. kcgc jgVersion: 15.2.0

Buying more kinds of gamesI don’t like that you only have one to play unless you pay for more games or gust play the one game that you dont have to pay for.Ava WalukVersion: 15.1.0

Five stars5 million dollars.Sonya.ahasanVersion: 15.0.0

Hi v. mI’m huge a fish I 8 I cut juju il I e kkVPN V.Ny a I p I'm iگچایضVersion: 14.2.0

I’m so blessed to have a goodI’m not going to get together for the weekend but I will get together tomorrow.AxaccaxVersion: 2.1.1

Alex818273.Daf70Version: 6.1.0

Great!..AmMSA...Version: 17.1.0

Qqwertysssdghmlkzzxcvbnm,i7:7/.WenchkinVersion: 12.0.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 22.3.0

LEGO® DUPLO® MARVEL Negative Reviews

$20 for everything….What??I am avid Lego fan and a supporter. We have at least 40-50 Lego sets built and played with. I don’t ever write reviews or complain but alas today I must start… not $20 but annually only one game with little content? I foolishly believed at those prices it was for ALL the Duplo apps. (That is my fault but what you get for the value is the point.) So be warned it’s only Marvel with one day tops of content playability. My 4yr was so excited for 5 mins and then was finished the game. The other Duplo apps are even more expensive. Seriously I will pay premium for a good product but this is ridiculous! Please don’t encourage or endurance this ridiculous money grab. I took a chance and fell for it but you don’t have too..Big Papas FatherVersion: 1.1.0

Doesn’t work. Bought it but doesn’t leave loading screenI son loves this and wanted me to subscribe so he can play all the games. I chose the year subscription and says it’s all good but then it never leaves the payment loading screen. So you exit out of the app then go back in and nothing changes. Nothing is unlocked! I tried again with the monthly subscription but it did the same thing. Stuck on the loading screen and nothing is unlocked! I check my account and I don’t see anything removed from it. At least not yet. But looks like this app is useless. Just gonna have to remove it and keep an eye on my bank account.Widdleprincess907Version: 10.0.0

Tricks you into buying a seperate sub for each categoryI have a 6 yo son who is on the spectrum, needless to say I love getting him fun apps that he enjoys. But he came to me at first with the Disney duplo app which he wanted to play a certain one in the game so for 6.99 sub for all “it says” to unlock all duplo apps so I thought cool! Then he came to me in a panic to get the now marvel one and so I downloaded it thinking hey I bought the sub so it should be included right? Wrong… you need to sub to an entire new character duplo which I am saddened because I am a single mother and him on the spectrum is costly with all his programs. So now I have to remove this app unfortunately. They should alllll be included!,.Kaycj2219kcVersion: 18.1.0

Love the game but no family sharingMy son LOVES this game so I downloaded it on my phone when we were away from home for him to play. Unfortunately, this developer doesn’t allow the one time in-app purchase to be shared through Apple’s family sharing. I’m not paying for it again to put it on the other device my kids use for their games. Having four kids with different devices, I’m not going to purchase a game four different times. I’m not going to purchase anymore Lego games until they decide to fix this..Clyle08Version: 1.1.0

Very little to doMy 3.5 year old can do everything the game offers in like 20 minutes. If I’m expected to pay money it should have more to offer. Green goblin comes and steals things every couple minutes. No variety in villains. Nothing to do but a puzzle while we wait for him to show up again? He’s also frustrated by the Hulk coming soon as others have stated. But I’m more worried about $5 for very little gameplay. There should be many games to explore in each section..Xashay54321xVersion: 1.0.2

Kills your phoneContent wise my kid loves the different activities and we love the spidey and captain America packs The reason this is 1 star is because within 2-5 minutes my phone (13 pro max) is burning to the touch. No other game does this to the phone. A DUPLO kids game should not have me concerned about destroying my phone or having the kid injured (unlikely). Maybe the game needs better device optimization or something, but it is a shame because the game is actually really good for the kid. I don’t even mind the paying for the character packs..MathmaetosVersion: 4.0.2

Waste of moneyMy daughter loves superheroes that’s why I downloaded this game for her. The level kept on repeating the same thing over and over again which makes it boring. My daughter got tired of repeating plays. I tried to help her play to see if it’ll move to something different. Unfortunately it still repeat the same game over and over again doesn’t matter if we completed a level..DahalasVersion: 11.0.0

PaywallI really am curious about the quality and level of enjoyment in this game, but every level being locked does not allow me to do so. Other mobile lego games give at least the first level or section with the free download which helped me decide whether or not to pay for the rest, but why not this one? At least just a free tutorial would be appreciated..VickidabombVersion: 21.2.0

No family sharing?I subscribed to this app in hopes of family sharing with my son and daughter. Instead I ended up getting charged 2-3 times just so they can have the experience. Is this by error or is family sharing not an option. If it’s fixable, I’d like to get refunded so I can share the account and my kids can continue having fun with the app. Otherwise, I’m cutting it off..Boris KOOL JoVersion: 4.1.1

Incredibly disappointingAfter my 4 year old saw the "coming soon" for Hulk (thank you for finally hiding it) for forever and begging me to make it playable, I bought the subscription so we'd have access as soon as it was available. After ages of waiting, we get Hulk! But it's one screen and he essentially does 1 thing (pick up and throw boulders). Why is Hulk even doing this, smashing buildings that are being built?? Weird, disappointing, waste of money..Just_choose_a_nicknameVersion: 2.0.1

Only 1 SectionMy son is 4 years old and he likes to play lego games. It turns out that I have to pay for almost all of the sections to be opened and only one, Captain America section, was available. Apparently, you have to pay for more sections and can only play one.. what is the point of this game if you can only play one section over and over again?.StitchblossomangelVersion: 20.2.0

Cannot share subscription on family accountSo apparently, this developer has decided that subscriptions can be shared on the on the same iCloud account. This subscription cannot be shared across a family account like just about everything else on the App Store. So both of my children, which love this game but have their own Apple ID need a subscription of their own? No..PaulC72Version: 6.0.0

The game is good and stuff, butThe games awesome stuff but I wish like we everything is free and we didn’t have to buy anything and when I can only play one game like literally one game it’s kind of annoying, but it’s really good. I like the game, but it’s I don’t know how to explain it, but it’s awesome but I can only play one game. It’s weird..D.I.Y G.A.M.E.RVersion: 20.2.1

Wouldn’t recommendI have to pay so much and spend 20 bucks on a pack and my daughter decided to delete the app by accident to get games and I did not know she did that but I didn’t save any of my products. I want my money back. And my daughter is grounded from her device but I still want my money back and I never got it back. I still want my refund. (download.).Rhapsody from the music videoVersion: 16.1.0

Only if you want to spend lots of moneyYou only get to play one level for free then either $7 a month or $6 for each next level. Very disappointing from two brands that have histories of greatness but have failing quality as of the last few years..SAFDADVersion: 12.1.0

Nothing to do and nothing worksI purchased the Iron Man round for the ridiculous $5 and it doesn’t even work. Iron man jumps off a cliff to the bottom of the ocean and things light up. There’s no actual game to play. This was a total waste of $5. My son sees the other versions and wants me to buy more but I won’t because they probably will be games of nothing too..OwenMaseyVersion: 8.1.0

Endless purchases for little contentNext time the kiddo stops playing this, I’m deleting. It’s endlessly frustrating how frequently a new and exciting level!!! pops up ending in frustration and tears when we don’t want to spend yet another $7 for levels. A subscription is pointless. Spare yourselves the torture and don’t even try the free one..Parent7639&3Version: 4.0.2

Unable to Load most gamesVery very disappointing considering I am paying monthly. I can only access 2-3 games which load right away. The rest will not load fully so I know it’s not due to my internet or phone. Very disappointing to me and my 3 year old..CreezanVersion: 22.1.0

Cute but slowThis app is super slow to open itself and then each individual game. Not only is it frustrating to me with a newer iPhone and fast wifi/cellular, but it’s very frustrating to my autistic son..FantaOrangePopVersion: 22.0.0

Remove thisWhy do you have to pay for everything.Pandacat148Version: 16.1.0

$$$$Divide and conquer! Lego, the biggest toy company doesn’t have enough money so they take advantage of little kids with DUPLO products. These DUPLO games are just as expensive as the real DUPLO kits. Incredible money grab! Shame on you!.KoctampitdetotVersion: 13.1.0

Would rate zeroHad this game for my son, he was able to play spidey and friends. All of a sudden, it’s no longer included and locked, and the game has changed. Really, really disappointed. This game is stupid expensive for what it is..VallygallVersion: 10.1.1

Won’t openThe free portion of this app (captain America) was cute, easy to use and my daughter loved it. I proceeded to purchase the spider friends portion and it will not open. I’ve tried all the tricks I can on this iPad, first part still works, but the paid portion does not. I would like a refund..Missmaplebaby76Version: 1.2.0

Paid app completly uselessDont pay for this app, it says Hulk coming soon for about 3 months and they removed it without releasing anything… in other comments you tell to people that subscription let you access future content, WICH future content, nothing new since I subscribe way too much $$ for a year. You should be ashamed to scam kids like that ?? What you see on screenshot is literally everything there is in the game..MatFaubVersion: 1.1.0

Why are advertisements in paid products?I’m going to delete these games if my soon keeps showing me adds. And if I subscribe to everything it’s only valid for a year? Grimy..Chase7946357Version: 1.0.2

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