LEGO® DUPLO® MARVEL Customer Service

LEGO® DUPLO® MARVEL Positive Reviews

Game has no soundFor weeks this game has had no sound when I play it on my device. I’ve done the updates, checked my device settings and of course checked the device volume. All attempts were unsuccessful in solving my sound issues my issues. Why hasn’t there been an update solution pushed out by the developer?.R033582Version: 7.1.0

$20 for what?There were promises of new games throughout the year and $20 would get you access to all of them as they showed up. They made it sound like you would be getting a deal by paying the $20 up front. It’s almost April now. We’re almost 1/4 of the way through the year. At the rate these “new games” are coming out…I would venture to say this was false advertising. To say I’m frustrated with this is putting it lightly. More than anything I feel like I got swindled and ripped off. That being said, if the app developers are coming across unforeseen difficulties…you should COMMUNICATE with your patreons and offer an extension on the “deal” to make up for it. This has definitely been a huge let down..Glacier GretVersion: 1.2.0

My kid loves this appMy son loves legos and he extra loves super hero’s. He’s especially obsessed with Hulk. The fact that he has to wait for new content is no big deal. It teaches him patience and once new things release he values having it even more (there’s this weird thing with immediate gratification these days). I’ve seen some reviews complain about when things release, but thank for not rushing I’d rather u take your time to make it great than rush to put things out and it be mediocre. We will continue to support as long as it’s fun for my little, which I’m sure it will be for along time..Coles55;)Version: 7.0.2

What did I spend $20 on?My 4 year old son loves this app for the 10-15 minutes that it takes to play. He, like the others mentioned, gets frustrated when he tries to play hulk and it /still/ isn’t available. I see in the responses the company is mentioning there will be more to do soon and to keep checking back but it’s been months that the hulk has been advertised. There is also little to do game play wise. It is the same repetitive scene in Spidey… Captain America is at least slightly better with a few options of game play. Disappointed and frustrated..TurdiaflushVersion: 1.1.0

Limited games in Spidey and FriendsMy 3 year old and I really like the original Duplo games, where there are so many different scenes and things to do for play and had to try out the Marvel games when it became available. Captain America is great with different things he does. However, in Spidey there really isn’t much to do. A puzzle and building blocks. The pizza and balloons station are basically the same thing: the Green Goblin comes and steals the pizza/balloons and Spidey and Friends have to shoot their webs to bring him down; the end. Very disappointing for $5 and what I expect from LEGO Duplo..MahlisahVersion: 1.0.2

Good Game. Questionable Pricing.This is, in general a good game. My five-year-old is in love with it. He was really sad to see that every single game (other than the Captain America one that’s free) was “locked”. He did not have the money to pay for it, so I decided to buy ONE game; Spidey and his amazing friends. I feel like my money wasted and that this was a bad choice. But He loves it. If your kid gets bored easily, then don’t buy this game. You’re going to have to pay money so this game doesn’t end up in the trash..WalkthetimVersion: 8.0.0

Start screen needs workMy child loves the other Lego apps so I purchased this one for her to. Everything is great quality just like the other ones except for the splash screen. Having the coming soon Hulk game is extremely frustrating to the kids. This app is targeted for very young toddlers and they don’t understand the coming soon notion. She gets extremely frustrated and starts crying because Hulk won’t start and it’s so big on the screen. Please don’t make that so predominant or even remove it for people that have paid the annual subscription already..StickybombsVersion: 1.0.2

Lack of contentMy grandson loves this game but is constantly asking me to open the roads that are blocked and he gets frustrated when we can’t.it’s that something you will work on?or the game will be like this always? I try to explain to him in different ways that I can’t and it’s a little frustrating that it doesn’t have more to do :(.Tulipan90Version: 6.1.0

It’s great but cannot share across accountsMy kids share my iPad sometimes to play the regular DUPLO which allows family sharing, but the marvel version appears to not work across family sharing, the kids don’t understand why they cannot play it on the iPad like they can the other one, poor things don’t get it when I say, “the app developers didn’t ship consistency in family sharing as a MVP requirement when building marvel; maybe a later version”.JameshgjVersion: 1.0.2

Need to enable family sharingWhile my boys love this app and it is a good app, we have to do a lot of steps involving signing in and out of Apple IDs so that our kids can play this on more than one iPad. It’s quite frustrating. I’ve paid for the apps and would like to be able to use them on all of our family devices. Additionally, I would consider the subscription if they had family sharing but it would be a waste to do it without it..Usedtobeobsessed!Version: 6.0.0

Sound doesn't workMy daughter loves Spidey and his amazing friends but the sound doesn't work.. I deleted and redownloaded the game, paying monthly for an app sound would be nice but other than that she loves to play it.Mamabear5113Version: 10.1.1

This game is amazingThis game really took me out of the crippling depression I was in, it changed my life forever I’ve never felt this type of compassion and joy from anything ever thanks to this game I've felt literal tons better than how I’ve previously felt, I seriously cannot express how much I love this game, thank you developers of LEGO Duplo: Marvel Super-Heros..@therealjimmyVersion: 8.1.0

GoodI don’t like this game because you have to paid for the other boss fights event that just mess up hurt people feelings price or going up now this is not a joke can you please stop doing i don’t want to paid for freak boss events because i gave it a 1 star the game good but want to paid for that stuff.Tx you yo red dVersion: 10.1.1

My 4 year old loves!My son loves this game but I agree with other users reviews in that it’s frustrating having to explain to him that Hulk isn’t available yet, every time he plays, wound up here in hopes of finding a possible release date for Hulk?.Freed83Version: 1.0.2

Where is Hulk and other hero’sI paid $20 to buy so that my kids can play hulk and other super hero. Each game was $4. I kept waiting and now there is not even hulk and other super hero not coming? I got cheated ???.Link2015_1Version: 1.1.0

Marvel MiniOur sons is about to be 2 in January and adores Spider-Man. So much so that he’s absolutely offended that green goblin took his pizza and has been yelling for the past few minutes in disarray. It’s good. I got the dishes done. Thanks.TeaseNkissVersion: 1.0.0

The first timeIt is amazing and I love it but you need to do better. You need to add drawing and girls and boys need to play it too. It needs to be girls games boys games all types of game so I expect you to do better..AlexandracanningVersion: 10.1.1

DislikeYou should have to not pay for anything.VgebjVersion: 1.2.0

Great for 3-5 year oldsSimple, engaging and helps your little one learn about process, cause and effect, and order of operations. The future characters will be great treats for my son so that he never gets bored of the app..DJ & JJVersion: 1.0.2

Had app since day one.Content is extremely slow to come to the game. Levels are very limited. Iron man was a good change but that was 4-5months ago. Should have a roadmap of expected content if we are being charged a yearly fee..Unbiased cubs fan # 25Version: 6.1.0

Restore purchaseLove this game for kid but recently every time he gets on, I have to restore purchases for whatever reason. Is it a bug within the app?.Not worth it 👎🏽Version: 9.1.0

Got my palms sweatinThis was so difficult how could a child play this game . If amyone has a walk through I could watch that would be great.Grvy hceidxkfcgkVersion: 1.0.2

HopefulMy 3 yr old loves the game but it would be nice to share the content I bought with him thru family sharing.Ahale06Version: 2.0.1

Great App - wish Hulk was ready!My 3yr old loves this app! We purchased Spider-Man and the puzzles are cute. He checks daily if the Hulk game is ready. Are there any date estimates for that release?.KLG KrVersion: 1.0.2

HappyThe new only rules for the new new season will allow the for sale of a all new limited.ReviewsByJayElVersion: 11.0.0

$20 for No ContentDisgraceful to charge this. We’ve had it for five minutes. I’ll be contacting developer for a refund..Raven elmVersion: 1.1.0

Why In-App Purchases?I wish I could subscribe via service or buy the app. Great app for kids, but if you’re a parent of multiples you have to buy additional activities for each child separately..AAJantzVersion: 2.1.1

The first time I was able to seeI’m going to go ahead with the.The first time we y we were inVersion: 10.0.0

Did work for a dayMy son loved it. I paid to unlock everything and it worked for a few days. Now it just crashes every time I try to open it.BootyoantsVersion: 1.2.0

Thank you for playing With me The only reason I’m not going is cause ofThe.Ava armsVersion: 7.0.2

PoloThis is the best game in the world I like playing this game How do you like it When I put five stars.Polo Braelin moonVersion: 9.0.0

I love this gameI love the color and the lighting of this game and it has no ads so please try this game.AlexRB2015Version: 8.1.0

What a fun, engaging experience for young children!I especially love the maze game where Captain Marvel has to get to his shield. The characters are super cute..Art🎨💖Version: 1.0.2

This game was really helpful for me to know what I want to be when I grow upI love this game so much!!!!!.Cool AbelVersion: 12.0.1

Rated 5 stars by my 5 years old daughterRated 5 stars by my 5 years old daughter.Fred 54654Version: 6.0.0

I’m so blessed to have a goodI’m not going to get together for the weekend but I will get together tomorrow.Job has you off I youVersion: 2.1.1

Alex818273.Daf70Version: 6.1.0

Qqwertysssdghmlkzzxcvbnm,i7:7/.WenchkinVersion: 12.0.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 12.0.1

LEGO® DUPLO® MARVEL Negative Reviews

$20 for everything….What??I am avid Lego fan and a supporter. We have at least 40-50 Lego sets built and played with. I don’t ever write reviews or complain but alas today I must start… not $20 but annually only one game with little content? I foolishly believed at those prices it was for ALL the Duplo apps. (That is my fault but what you get for the value is the point.) So be warned it’s only Marvel with one day tops of content playability. My 4yr was so excited for 5 mins and then was finished the game. The other Duplo apps are even more expensive. Seriously I will pay premium for a good product but this is ridiculous! Please don’t encourage or endurance this ridiculous money grab. I took a chance and fell for it but you don’t have too..Big Papas FatherVersion: 1.1.0

Doesn’t work. Bought it but doesn’t leave loading screenI son loves this and wanted me to subscribe so he can play all the games. I chose the year subscription and says it’s all good but then it never leaves the payment loading screen. So you exit out of the app then go back in and nothing changes. Nothing is unlocked! I tried again with the monthly subscription but it did the same thing. Stuck on the loading screen and nothing is unlocked! I check my account and I don’t see anything removed from it. At least not yet. But looks like this app is useless. Just gonna have to remove it and keep an eye on my bank account.Widdleprincess907Version: 10.0.0

Love the game but no family sharingMy son LOVES this game so I downloaded it on my phone when we were away from home for him to play. Unfortunately, this developer doesn’t allow the one time in-app purchase to be shared through Apple’s family sharing. I’m not paying for it again to put it on the other device my kids use for their games. Having four kids with different devices, I’m not going to purchase a game four different times. I’m not going to purchase anymore Lego games until they decide to fix this..Clyle08Version: 1.1.0

Very little to doMy 3.5 year old can do everything the game offers in like 20 minutes. If I’m expected to pay money it should have more to offer. Green goblin comes and steals things every couple minutes. No variety in villains. Nothing to do but a puzzle while we wait for him to show up again? He’s also frustrated by the Hulk coming soon as others have stated. But I’m more worried about $5 for very little gameplay. There should be many games to explore in each section..Xashay54321xVersion: 1.0.2

Kills your phoneContent wise my kid loves the different activities and we love the spidey and captain America packs The reason this is 1 star is because within 2-5 minutes my phone (13 pro max) is burning to the touch. No other game does this to the phone. A DUPLO kids game should not have me concerned about destroying my phone or having the kid injured (unlikely). Maybe the game needs better device optimization or something, but it is a shame because the game is actually really good for the kid. I don’t even mind the paying for the character packs..MathmaetosVersion: 4.0.2

Waste of moneyMy daughter loves superheroes that’s why I downloaded this game for her. The level kept on repeating the same thing over and over again which makes it boring. My daughter got tired of repeating plays. I tried to help her play to see if it’ll move to something different. Unfortunately it still repeat the same game over and over again doesn’t matter if we completed a level..DahalasVersion: 11.0.0

No family sharing?I subscribed to this app in hopes of family sharing with my son and daughter. Instead I ended up getting charged 2-3 times just so they can have the experience. Is this by error or is family sharing not an option. If it’s fixable, I’d like to get refunded so I can share the account and my kids can continue having fun with the app. Otherwise, I’m cutting it off..Boris KOOL JoVersion: 4.1.1

Incredibly disappointingAfter my 4 year old saw the "coming soon" for Hulk (thank you for finally hiding it) for forever and begging me to make it playable, I bought the subscription so we'd have access as soon as it was available. After ages of waiting, we get Hulk! But it's one screen and he essentially does 1 thing (pick up and throw boulders). Why is Hulk even doing this, smashing buildings that are being built?? Weird, disappointing, waste of money..Just_choose_a_nicknameVersion: 2.0.1

Cannot share subscription on family accountSo apparently, this developer has decided that subscriptions can be shared on the on the same iCloud account. This subscription cannot be shared across a family account like just about everything else on the App Store. So both of my children, which love this game but have their own Apple ID need a subscription of their own? No..PaulC72Version: 6.0.0

Nothing to do and nothing worksI purchased the Iron Man round for the ridiculous $5 and it doesn’t even work. Iron man jumps off a cliff to the bottom of the ocean and things light up. There’s no actual game to play. This was a total waste of $5. My son sees the other versions and wants me to buy more but I won’t because they probably will be games of nothing too..OwenMaseyVersion: 8.1.0

Endless purchases for little contentNext time the kiddo stops playing this, I’m deleting. It’s endlessly frustrating how frequently a new and exciting level!!! pops up ending in frustration and tears when we don’t want to spend yet another $7 for levels. A subscription is pointless. Spare yourselves the torture and don’t even try the free one..Parent7639&3Version: 4.0.2

Hulk?!?Paid $ for the hulk game, very disappointing. Please add more to it, for that price there should be LOTS more “scenes” for kids to play. Overall, it has the potential to be a good game, but having paid money for the two extra sections, I am very disappointed at the content. Looking for updates that will add MORE..OhgoodgriefVersion: 2.1.1

No soundI have 100% NO SOUND. I feel ripped off paying for this monthly to not have my child be able to enjoy it all the way with no sound. I’ve updated the app and the phone. The sound settings ARE ON. And nothing..M.o.m.20.20Version: 7.1.0

ScamMy son loves this game but every time he close the app it would ask us to repurchase it: I already paid the subscription for him to access all games , also purchased individually but still the same . It’s so frustrating . It already charged me $40 just for this game. Pls fix this asap.JovyalexVersion: 10.0.0

Not worthOf course yall want more money every month what happen to making a simple game TODDLERS can play if it was an adult game maybe have a subscription but no my 3 year old has to scour the internet to find a game that won’t charge us for the 5 min he’s gonna play it a month.Chub724Version: 11.1.0

I feel ripped off!!I purchased the $4.99 Spider-Man and and then another $4.99 Hulk games and my grandson only got to play them once and now they show locked again and need to be re-purchased. I’m very disappointed to get a one time play for the money paid..Sherry769Version: 4.1.1

Why a separate app?I was super disappointed to see an ad for this on the Duplo World app that I am already paying good money for. Why couldn’t this be included in the annual membership? My kids are now going to beg me to unlock all the new ones on this app since they have seen the ad in Duplo World..JaanathonVersion: 1.0.2

Would rate zeroHad this game for my son, he was able to play spidey and friends. All of a sudden, it’s no longer included and locked, and the game has changed. Really, really disappointed. This game is stupid expensive for what it is..VallygallVersion: 10.1.1

Santiago’s ReviewOpen up all the games free so I can enjoy all of the games 😎.GoldAndScarletVersion: 8.1.0

Won’t openThe free portion of this app (captain America) was cute, easy to use and my daughter loved it. I proceeded to purchase the spider friends portion and it will not open. I’ve tried all the tricks I can on this iPad, first part still works, but the paid portion does not. I would like a refund..Missmaplebaby76Version: 1.2.0

Paid app completly uselessDont pay for this app, it says Hulk coming soon for about 3 months and they removed it without releasing anything… in other comments you tell to people that subscription let you access future content, WICH future content, nothing new since I subscribe way too much $$ for a year. You should be ashamed to scam kids like that ?? What you see on screenshot is literally everything there is in the game..MatFaubVersion: 1.1.0

Why are advertisements in paid products?I’m going to delete these games if my soon keeps showing me adds. And if I subscribe to everything it’s only valid for a year? Grimy..Chase7946357Version: 1.0.2

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