Big Run Solitaire - Card Game Customer Service

Big Run Solitaire - Card Game Positive Reviews

Love this game, and this character!I downloaded this game via your ad on another game. I thought, "oh, she's cute, I'll try it, why not?". Well I tried it and I LOVE it!!! I have downloaded all three, but Blackout Blitz is my #1. Finally, I'm winning a little money. Not near as much as I should ;) but better than other skillz games. I especially love the character you placed front and center - now I can relate to this image of a woman!!! She is super cute and stylish too (psst... What's her name?) 😂 She makes me smile when I open the game. Thank you for thinking outside the box. I'd give this game an extra star just for her! A minor complaint is a pesky little bug that won't deal the cards on the solitaire game, but thankfully it hasn't happened in a real money match yet. If it happens then I will get to test and review your response (I've seen positive reviews about that, so...) Just one more thing.... Hurry up with some new games! I've got ideas!! 😀 UPDATE I did lose money on two matches due to the bug I mentioned. Reached out to support and they are AWESOME! Money credited back with a real quick response! Loving Big Run!!.DominoDiva333Version: 1.0.1

These guys could care less about your privacyIt’s alarming for you to compromise other players proprietary information and your even willing to allow some other player to take over someone else’s account!? The unprofessionalism shown by your team is disgusting. They have yet to respond or elaborate on what or why they can’t. Maybe make your “player advocacy” readable BEFORE you agree to play this game, that way players are not just losing access accounts because they are unaware. Then providing the terms of agreement for the very first time after they have broken the rules.. seems kind of like your intention is to take the money and tickets and denying access and on top of it your team has a reoccurring theme of not informing anyone why. I’m shocked your team practices silence as a tool for customer service. I’d be interested to see if this developer actually is aware of how poorly the players are treated..TylerisnttakenVersion: 1.0.7

Love this game but it is near impossible to figure out scoring.. and therefore I just keep losing money by playing fast and well. I can play through quickly and win and I’ll get a lower score than if I win but it takes me longer.. Clearly there is some trick to winning this game that they do NOT make clear in any instruction and maybe half of the players have figured out but I certainly don’t get it. I don’t understand what the priority is.. It claims to be speed but somehow speed gets me a lower score. Do I want to spend the time sending cards up to the tableau or foundation? I have no clue. I emailed them 24 hrs ago for clarification and still have yet to hear back. Meanwhile I just keep losing money by playing well. Love the concept and ease of play I just think they need to be WAY more clear on specifically what you’re supposed to do to raise your score. I guess I’m moving onto other Skillz games at this point as it’s not worth it when all they do is take your money for reasons they don’t explain..NewtonkaVersion: 1.0.1

Never Cheated MeI’ve been playing Skillz games for at least 2yrs now and so have never felt I’ve been cheated. The levels are fair and the opponents played against are evenly matched. I’m not bombarded with those phony bonus ads between games and then using up my real money to only leave me with bonus winnings that I can’t cash out. I can decide once if I want a bonus added therefore I don’t forget what I should really have. I love the solitaire and the bingos. I enjoy playing with the regret. Thank you so much Big Run Solitaire!.Ravengirl312Version: 1.2.9

Mr.E’z review/ ratingAll the skillz’s games that I’m playing are pretty bam good the pool game still have to play more but it’s kind of tricky just have to play it more right now I play 4 of theses games and not talking about the pool game two solitaire good morning bingo game they can play pretty tough we stingy with the numbers and cards that are given to use frustrating at times but a lot of fun I’m giving the 3 games 4 stars the pool game it gets 3 stars To all members be safe and mask up Mr.E’z reviews Ontario,CA..Mr.ESEVersion: 1.0.3

Big run solitaryIf I had extra money I would deposit, but for now I just have to enjoy it without any winnings. When I do start playing for money, I hope it’s not so difficult like some other games I requested to put on my pay pal, I give my email as requested to transfer my openings, so far I got nothing. I do have a pay pal card. Could you tell me how does one get a PayPal account? I’ve been trying for the last four months to figure that out. Hope you could help. Thank you.Bunny rabbit!Version: 1.0.8

LoveLove this game! Love the tournaments, competitions; and prizes ! I do think they need to stop giving us “Daily Rewards” for one week only and then it disappears till they feel like giving it back again. It should be consistent! Also, they should give more options on how much money one can deposit..Ariana JennyVersion: 1.2.8

Good but a few suggestionsIt is hard to play on the phone with your left ha d because your thumb blocks the cards drawn from the pile. Second, the score showing that over the cards can be annoying; especially when you have moved a card and a new card is flipped over. You can’t see the new card until the score disappears. This is frustrating when you are trying to move quickly..Brio910Version: 1.0.1

Good, I only have one peeveI like the options of different game plays versus other solitaire games where it’s three card draws. The only thing I don’t like about this game; the reason why I could only give four stars; is the animation of cards when moving to the foundation. When the cards are moving to foundation and blocks the other cards preventing me from quickly moving or seeing the next card which affects the bonus time..No issues from hereVersion: 1.1.0

AddictingIf you enjoy the game originally you will like this app. It’s good for fun and to win money. If you are skeptical at first to add money eventually you will be rewarded with money here and there for logging in every day and you can try out real matches with that money. In the matter of 3 days I loved playing both practice and real matches they spark the competitiveness in you and genuine fun..Vcortiz5Version: 1.0.7

AddictiveThis is a great game to play. You compete against others and can enter tournaments. You can play games for money but can also play for free. Any time I have had an issue, the support staff is quick to respond and have given me a refund. If you like solitaire this game is definitely worth playing..PatrishmelisVersion: 1.1.0

Money withdrawalSo I recently began playing this game and I just “withdrew” my own money in which I deposited into this game & now it’s saying I have to wait 4-6 weeks until the so called check comes in, that’s complete bs. If this has happened to anybody else please let me know, I’d really like my money back! P.s I gave this 5 stars so y’all can see it!.Gemini.48Version: 1.0.1

WithdrawalWhen you win or try to transfer your money out from the application, they say it takes a couple weeks via check in the mail but they never sent anything and it’s been months. Yet they send out promo stickers, prizes in less then a week..Its a scam!!!!Version: 1.0.7

Love this gameYou actually win money. I have just begun and haven’t won big yet, which I hope and pray I do eventually. It is addicting and you can’t stop playing. I love this game, even if I do win a little bit of money. I will continue to keep playing till I hit the big bucks :).LoriM1977!Version: 1.1.0

Administration for help is great!!!I had a small problem with this game, I contacted help, and it was resolved quickly, my expectation was to hear back from them many days later like most games take, I believe it was resolved within the hour, and it wasn’t even a big problem! thanks for all the help!! John vb.QagillianairVersion: 1.0.7

Great funI wish I could play for money. There should be a way that when we’re playing the practice games are those other games with our little points that we can earn some sort of cash so we can play the cash games. Other than that the game seems all right for now.AngelmuyerVersion: 1.0.3

Solitare lovers……….If your an old schooler, the chances that you love solitare, is probably high. Heck we grew up on it. There was mo computers and we had to cone home and be tethered to a wall to talk on the phone, yeah, we all played solitaire!! This is the classic only you can get paid to play also!!!.ZaaphinaVersion: 1.2.8

Love itLove this app and the bingo app! Sometimes I feel like they set you up to lose on the bingo app! But both take a lot of skill on top of luck, and I enjoy. Seems as if you have to play a while to actually start making money, so don’t expect quick pays. But still loads of fun.Annaya1125Version: 1.0.3

Fun and can actually win moneyMost games claim you can win money but they require you to deposit money first. It’s been a slow process but without depositing any I’ve started winning money slowly..CatMllrVersion: 1.1.0

Sound glitchesUsed to playing the game with sound on but sometimes the app glitches and the number calls are not audible. This makes the game a bit more challenging for those used to hearing the calls..SmartypintVersion: 1.2.8

Great Game!!!I love: the challenge of having a timer, actually playing against someone and the graphics; that I can earn Z’s without buying anything(I’m poor and I just really love to play☺️) and it’s convenient that I can swipe up from the deck to place a card on the tableaux😊.Lisagrace70Version: 1.0.2

FunSo far so good. I don’t get to serious about it like some. Definitely fun to play and have the opportunity to make some small bucks ! Also got a prize for being in top place in an event on the bingo app. Looking forward to seeing it in the mail!.Acereal23Version: 1.0.2

Best gamesI have played bingo, solitaire and pool. Won a set of prizes and I couldn’t believe it were real. While it is based on money, the rewards(satisfaction and monetary) are super chill. Highly recommend if you can afford and spare bucks. Enjoy!.Swetha sankaranVersion: 1.2.3

Fun and a modern way to play solitaireI like that I can play “free” or I can play with real money! They also give you ways to earn bonus $$. I think the option to play a friend would make this game even better! My husband and I would love to be able to compete against each other!.CoffeecrumbschaosVersion: 1.0.1

StrategiesThis game has been great in teaching me to slow down and figure out the best strategy to win the game. I am actually using what I learn playing to do better when it comes to making serious decisions. Great game!.ColtshoneyVersion: 1.0.8

So much funI just love Big Run Solitaire. It is challenging and fun. I like the fact you play real people! Even though I can’t play with real money, because my state forbids it! I can play the game which is super exciting! In fact it’s so much fun the time can get away from me!.MtWildflowersVersion: 1.0.2

Fun but frustratingI gave it five stars so this review shows up but they need to fix whatever causes the app to randomly close in the middle of a match. Its the most frustrating thing ever and happens way to often.Bcomp12Version: 1.0.1

Red tickets & emailIs there a way to merge the red tickets from game to game to combine them? What about money-transferable to all Skillz games? Is there a quicker way to obtain red tickets? Like bonus bonus red ticket as well as using them to bet against instead of the blue ones. Can the money won be dispensed to me? How much is minimum? Thanx & have a great day!.JusluvnlyfeVersion: 1.1.0

Hooray for Big Run SolitairePlay the game for fun and win money. This is not like other solitaire games. You only play against people in your skill level. It’s a lot more even than other Solitaire games..Cynthialeona1Version: 1.2.8

Real and great business practice!They are amazing! Won a watch worth $150 that I got to pick out and it is BEAUTIFUL! Games are fun and any time I’ve had an issue customer service always makes it right! Thanks for being an amazing fun and great game/business!.Mduncan0330Version: 1.0

Fun but lost a lot of moneyThe game is super fun and that’s how I justify depositing money into it. It would be nice if you won more than it cost to play a game though. If you play a $1 game it cost $0.60 to play so you only win $0.40 so that’s really annoying and kind of stupid..Biabia!Version: 1.2.3

Nice appWhen if you have $1 and bet 60¢ a 1 dollar game and win...they will deposit .40 . You bet is taken at the end of you win. You won’t win the full dollar. But other than that nice game it work and your money crosses apps.ThrowthatassbackVersion: 1.0.8

Games galoreI love all the games you have on this site Rhee is literally something for everyone from bingo to trivia crack! Wish I had come back to your site sooner! So addicting the thrill and competition.Yvone HolVersion: 1.2.3

Love It!I’ve been playing this app for a few years now and even though I have been on some losing streaks I still win enough to know that it’s fair! The prizes and tournaments are awesome!.Ajamingirl1028Version: 1.2.2

Make a little moneyNot bad for playing solitaire and winning money , tickets, and coins. I enjoy playing against others. One of the best games I’ve played and you can win!.Grey's Lover15Version: 1.0.8

More exciting when play for real moneyTried this game out for fun, added some cash to play for money and it makes it more competitive and exciting.PilgerJr69Version: 1.0.8

Win it ALLBig run solitaire and big run bingo are awesome games in just a couple of months I won over $1000 and I don’t play the big tournament I have more than doubled my money. I will win it all, come and join us I need a new competitor..73&&26@/Version: 1.0.5

Sweet satisfaction!Oh my gosh, when you flick the last stack over and the cards fly into their stacks... such delicious satisfaction. The clock is cruel but it makes winning 🤑 so much sweeter. If you want to play the slickest Klondike on mobile (and like winning money), don’t pass this game up..Icker00Version: 1.0

Fun and addictingI’ve enjoyed the games so far. I look forward to playing after work each day. I haven’t won tons of money, but it’s very fun and addicting..Mrp0329Version: 1.2.6

CardsLove Skillz games. Would like to see better match up. It gets boring playing the same person that is above your skill level..CraftandkittyVersion: 1.2.3

My new favorite pastimeI think I have became obsessed with this game 🤫. I can’t decide between Solitaire or Bingo on which one is my favorite. They have totally replaced all my other games. Thanks Big Run.Ms. FrozenVersion: 1.0.8

Big Run Solitaire is FunI like Big Run Solitaire. Only one card turns over, so it’s not as difficult as regular solitaire but still a challenge. I love challenge games. They keep the brain sharp. Winning against opponents is always a bonus..Taka L.Version: 1.0.3

SolitaireGreat game to play and pass the time away.ProudgrumpyVersion: 1.0.3

Fun times, not pushy about spending moneyWhile this format of gaming has a pay to play element to it you can practice with free tokens as much as you want and they don’t push you to spend money if you don’t want to…. Though putting money on a game DOES make it more interesting lol. Great games from skillz, I highly recommend them..JammyBlasterVersion: 1.2.7

Great solitaire gameLove to play! Lots of different matches to choose from and good game play! Although it seems the other player always wins and your money slowly dwindles away. Right back to the house I would say….PurpleshadowgalVersion: 1.2.9

AddictiveIt’s hard for me to put this game down sometimes, it’s pretty exciting.Kittykate75Version: 1.2.8

Fun gameI love playing this game. I can win money and have fun at the same time.Txladi30Version: 1.2.6

J’adore!J’adore ce jeux j’en suis accro!!!!.KRISTINA2121212121212121Version: 1.2.4

Big run solitaireYou actually can win big !!!!!.Bibains rVersion: 1.2.2

MerciJ’adore.Star2043Version: 1.2.4

FunThis game is so fun.MoreunitsVersion: 1.2.2

You know who i am y no bonus cashDocPreciousMannequin.Sick AlcamistVersion: 1.2.2

I love that gameReally adictive and funny game i enjoy play it thank you.Kyroshiro98Version: 1.0.9

Fun gameEnjoying the game.22RhoVersion: 1.1.0

NiceNice gam.Deze44Version: 1.0.9

YessFun game, never gets old.Yesua1234Version: 1.0.7

FunThank you for developing such an addictive game it’s a great relaxing time and keeps your mind sharp!!.ShaunabrooksVersion: 1.0.7

Fun!Not winning money YET! But it’s still a fun way to pass the time!.MinanmomVersion: 1.0.7

Big runCool game if I could get ahead and stay there! Haha.Marly1465Version: 1.0.7

LegitThe customer service is always superb. They make sure to follow up and follow through. The game formatting is simple yet significant in the sense: they make it the right kind of competitive. Obviously with any virtual game you have algorithms that despite all odds won’t work in your favour however, I feel like this app is generally reasonable when it comes to their results and payouts. I’m hoping they add an option to be yourself in a time trial way but with scores. If you can beat yourself score and or time wise you can move up an alternative offered tier scale, kind of idea. If not you loose the entry fee and you drop a tier on said scale. Almost like in Mario Kart with N64 you could time trial your ghost 😏I hope I explained what I was trying to put out there properly. Lol!! But anyways thanks guys. You done good..SamcroprospectVersion: 1.0.7

Big Run SolitaireGreat game.2DuchessVersion: 1.0.7

Awesome!So good.JbudddVersion: 1.0.7

Fun and easyFun.Mariess03Version: 1.0.3

SolitaireThis game is a lot of fun. I haven’t wagered money but I’m thinking about it. Try it’s fun.Nanny gamesVersion: 1.0.5

So much funAbsolutely love it.Asmith033Version: 1.0.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.2.9

Big Run Solitaire - Card Game Negative Reviews

Good luck getting your ticket prizesSo next week will be a month since I redeemed tickets for a $50 gift card, I’ve redeemed tickets to get 2 more $50 gift cards and have yet to receive any, and when I ask them what’s up, they just have the same automated response “we have too many requests so we don’t know when you will get them” while at the same time telling me the redemption I made on Jan 11th was processed on the 18th and ready to go, well we are in February now and still nothing, I don’t get what’s taking so long, they are digital codes, no need to mail anything out. But anyway they own me $150 in gift cards and it doesn’t look like they are sending them out any time soon, BEWARE OF THIS COMPANY!!!.DurtyDittieVersion: 1.2.6

Waste of timeGame is so freaking rigged. I currently have 25 games in the queue, because I was on a winning streak, and the game doesn’t like that. Especially when you keep beating their bot, CowsCreator. Therefore, I can’t get anyone to match up and play the games I’ve played, especially when there’s less than 30 minutes left in the tournament, and while I’m seeing tons of other people move up and bump me from my position, I can’t get a single player to match up. Waste of time, waste of money. SCAMMMMMM!!!!!!.ArmindamcneillVersion: 1.2.4

Big Run GameThis game is absolutely nothing but a huge money grab for Skillz . They have a takeout on every match played of 16.6% . If you played 24 matches and won 14 of them , you still would lose money , let alone if you lost , but at the same time with the takeout by Skillz , they would win on every match played . So basically you win matches and lose money , you lose matches and lose money but Skillz takes money on every match no matter how much the match costs ..Lesley JoVersion: 1.2.2

.It’s pretty interesting how you can play so well win money and prizes but the moment you begin having an intensive winning streak all of a sudden what you’ve been doing is causing you to lose. I’ve noticed that when I’m constantly winning all of a sudden I start a losing streak which is weird it’s like they let you think you’re winning all these prizes and then you’re just giving it right back.Hehahaiwbevwhaw wwhsixVersion: 1.2.4

Waste of my moneyI have been talking with people for 3 days I have spent $200 in this game. I went to verify my account and it said there was a problem contact customer support. So I did. What do they tell me... sorry there is nothing we can do. We have locked that account up. They will still gladly take my money but won’t help me to verify my account. That’s how they make their money. You can spend but not win... Love the game but think I’ll have to try and find another game designer. Good luck everyone.Sweetie9381Version: 1.0.3

Loved until the latest updateThis latest update has caused my game to crash repeatedly. I have lost money and coins to the extent I will not replenish or use money to play just the coins, because I do not know when it will crash. I am collecting data on each time it crashes and have reached out to support with little help aside to update game when an update happens however they did give a little of the coins I lost back. If this gets fixed I will update my review..Smallcolabear87Version: 1.0.2

Deeply disappointedMy fiancé and I made different accounts and use the same general info when creating them and they deleted my account which had over 100 dollars of winnings, took the winning and only gave her account the original 2 dollars i used to win it. We tried to get it back but instead they send us pre-scripted messages and shrug us off and ignore. Don’t get if you expect proper tech. support or actual winning..JesseXEliVersion: 1.0.3

DisappointedThis app would be so much fun if it didn’t have so many bugs. Half the time when I try to submit my score it will freeze and then I end up loosing my money. After it crashes too many times so you definitely don’t want to play the higher games because essentially they are just taking your money..Lolalove10.11Version: 1.1.0

Scamming!The rewards of the trophies changes depends on how much you have spent in cash. At first, I didn’t sign up for an account, after I accomplished the task “win 25 practice tournament”, it gave me 5$ bonus cash but required me to sign up an account. I signed up, everything was reset, no rewards for me at all. It’s still ok! I patiently did the challenge one more time and this time it gave me just 2$. So I decided to used an account that from their other game called Blackout Blitz, which I didn’t know are linked to this game. I finished the challenge and all it gave me is 500 tickets!!! Dishonest af!!!!.1400112vyvyVersion: 1.0.1

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