Home Master - Cooking & Design Customer Service

Home Master - Cooking & Design Positive Reviews

LOVEI stumbled upon this game and I LOVE IT!! It very quickly became my favorite of all the home design/repair games. I was getting so sick of all those games making you play match-3 jewel games. They get so tiring and boring. And sometimes I’ll get stuck for days to weeks on end because I can’t beat the level. ...... but this game is SO much more fun. I love the cooking game, and personally it’s a lot easier for me than other games have been. I can actually advance through the levels without getting stuck and getting frustrated. I really enjoy it. The only suggestion I have is that I wish you didn’t have to spin the wheel to earn coins. I wish you just earned the coins playing the cooking game, instead of winning energies and then having to trade them out. I feel like I spend a lot of time going to that wheel and watching it spin to get coins. I would be happy if they took that part out. But otherwise I have no complaints! This game is super fun and I have not yet had to spend any of my actual money to play it and progress through..Dawnshine927Version: 1.0.14

I like the game, I don’t like the financial model behind games like this.I enjoyed the game. What I don’t enjoy is the kind of game that tries to nickel and dime you to death on in-game purchases rather than just selling you a game you can play. I think it’s much too easy to give up sums of money that are really high cumulatively, and you don’t know you’re doing it because it’s $.99 here, it’s $8.99 there, $4.99 there. This adds up. I’m also not entirely certain about the financial transaction end of it. I would hope that because it’s an Apple Pay purchase, that the people who run the game are not seeing any of my information, but I don’t know that. I just tried to delete the game and my iPhone is telling me that it’s just going to move it to my app closet; maybe I can permanently delete it from there. Hopefully. I think that identity theft is too big of a problem to be playing games by unknown makers you can’t locate who are constantly prompting financial transactions with you. I was getting around it, but I’ve gotten to a point in the game where I can’t even get enough customers to go through a level without sitting there and watching videos over and over again. Now it’s become a rip off. Bad plan, bad for business. By the way, I had one purchase come out to eight dollars more than it was supposed to and I haven’t heard from anyone about refunding the difference. I contacted Apple and I contacted the game manufacturer through the game..NicoTimaVersion: 1.0.25

Love it! But…Okay I wanna start this off with how much I enjoy this game. I have been wanting a game that would make a game where you can cook and decorate a place like other games. Which this makes me happy when I found out about this game. Now that I have got that out of the way here are some things you guys should really start to improve/fix because they’re obnoxious! 🙄 1.) I’ve noticed as I play you guys don’t give enough customers ON PURPOSE which is annoying. Because no matter what power up you use or anything you still fail because you’ve not got enough customers. 2.) Now I have everything fully upgraded as I go and when I play some levels I somehow still don’t get enough money to complete the level even though I have EVERYTHING updated. Which makes absolutely zero sense. Meanwhile after I try again and again it tells me to upgrade my stuff when I can’t because they’re all 3 stars and all upgraded. So how can I complete the level of everything is upgraded? Ironically I can spend real life money to pass of course! No! I don’t mind buy stuff if it’s seasonal and getting gems and spending them on that. But I will not buy crap every single time to pass when I should pass anyway. You need to fix those two things because they’re annoying as hell. 🙄 until those are fixed you guys are about a 3 star game for me. When they’re fixed you’ll be a 5 star..Luthiel92Version: 1.0.18

Fun & great game but need improvementsI really loved and enjoyed this game in the beginning. It was different from other design games/ cooking games as the wheel and design was an interesting concept for a cooking game. The artwork for design are nice. However, as I started to clear some levels it is realistically impossible to clear even with boosters as other reviewers have previously stated. It should not be impossible to clear a level (level 13) this early in the game. I enjoy a challenge however, your levels to clear/pass are very unrealistic. Please make some changes to that instead of stating levels are to be challenging. My suggestion for improvement would be to increase the time limit to allow for enough customers to be served as I am always running out of time before being able to serve even half of the customers required for the level. The game starts to not being enjoyable when it becomes frustrating to clear and sadly will be deleted instead. I have played “Cooking Dairy” and would love to see if you could analyze how they implement serving and time limits similar to that....as it would be beneficial and fun. If some of these adjustments can be made this game has the potential to become a “5 star”.Yunie225Version: 1.0.21

So far~ OMG! Finally a non rip off game! ⭐️⭐️⭐️⭐️⭐️I’m still not believing what I’m seeing! This is impossible! Could it be there actually exists a super cool fun game that actually wants you to have fun and not force you to play monotonous match three crap? So far~ YES! Come on and try this! You will be ultimately surprised! Especially if you love to decorate without having to go broke or have to trudge through stupid boring crud! It’s not overly easy yet it’s not frustrating to the point of giving up out of frustration. It’s the most relaxing fun game I’ve seen at this time! I give two huge thumbs up...oh heck: let’s just throw in a third thumb cuz they deserve it! ✨👍👍👍✨🎉THANK YOU FOR LISTENING TO WHAT PLAYERS REALLY WANT!👻🤝.PontypuffVersion: 1.0.16

Almost a great gameThis game was exactly what I was looking for...a game the allows you to decorate and not have to play the jewel matching game. With that being said why can’t we win actual gold coins while playing the cooking game? The gold coins with a combination of energy point would be great. Having to go back and forth to spin the wheel gets tiring. Even though you get energy points for the cooking game it feels like the 2 games are separate and creates an extra step for no reason. If you want people to purchase anything with $$, how about energy points. Let us win the gold coins and not so many, maybe 10-25, energy points each game. Let us win a combination of energy, apples, and gold coins when digging and spinning. If anyone runs out of energy and LOVE the game, they’ll purchase more to keep playing. Something like that anyway... but I do believe this is a AWESOME concept for a game. Almost perfect in my eyes..MemetbVersion: 1.0.7

Love it but..I love this game , it became my favorite in just a few days i forgot my all other games and was playing home master, but lately the game has been crashing on me especially on the spinning wheel, every time it landed on Visit it crashes and never let me visit anyone 😭 i am so sad.NoraAlNVersion: 1.0.6

Great game, needs improvementOkay, I like this game, I REALLY do. I think its much more fun and has better features than other games of its kind. However, I do believe many things can be improved. First of all, the concept of gathering “shatters” is extremely frustrating. I have been stuck on the donut level because I keep spinning and spinning, but I never land on visit, and even when I do, I don’t necessarily get the shatters I need. I currently have over 35,000 coins and only need one more shatter but I’m on level 150 which is absolutely RIDICULOUS. we should be able to purchase the remaining shatters with either coins or diamonds. I also agree with other posters in that some of the levels are just unbelievably difficult. I do appreciate a challenge, don’t get me wrong, but some of them are near impossible. As I said, I do very much enjoy this game, but I can see myself (and others) deleting it because it does not progress fast enough..Mcapizzi325Version: 1.0.19

Love the game but needs improvementI love it but you see I’m on the third section of it and all I have left is stuff from visits and no matter how hard I try and how many times I spin it I never seem to get a visit and I’m sorry but it’s getting because I have trying to finish this for months now and I don’t play as much anymore because it’s gets on my nerves because I can’t get a visit when I’m almost done..Slimer888Version: 1.0.26

Love it but stuckThis game is so fun with so many options, but there is one thing. I don't like how you have to wait to win furniture. It’s not that difficult if you win them whenever you visit a home, but I hate that the only way you win some furniture (specifically the trailer) is by visiting a home and getting a perfect dig. I’ve been stuck on that trailer for weeks and I’m getting mad. Please fix this. Other than that it’s a great game. Thank you for reading this..Abster😜🍕Version: 1.0.4

Lost a boostI have been playing this game everyday since I downloaded it...and I love it!! I haven’t had a single issue until today! It keeps booting me completely off the game everytime I land on “visit”! Then it started kicking me out of the game during my “pancake making”. I even lost my infinity automatic delivery because of it! I don’t know if there is a bug that needs fixed but I would really like my boost back!.Nonnie's PlaceVersion: 1.0.22

Great Game, But slowThis game is fun I love decorating and cooking, time flies when I play, graphics are amazing and the wheel is fun but the only problem is that when I’m playing the game the people walk so slow and it’s timed so I’m waiting for. Ore order and the time goes down while their still walking so that’s what makes the game annoying overall its fun just that makes the game impossible.Mua❤️❤️Version: 1.0.9

Love itI love this game but I think we should get coins from cooking. The only time I can get coins is by spinning the wheel and I need energy for that and I also get energy from spinning. What’s the point in cooking if I can’t get coins to decorate my town? Makes no sense. Change that and it will be a perfect game..BfwryfdcffghgddcVersion: 1.0.1

WheelAlthough this is a good game with an amazing concept the idea of only getting coins through the wheel is frustrating. Even then only getting 40 energies per job is frustrating and should be based on how much money you make if the wheel is to be in continued use. I dislike the wheel for coins but love the idea for stealing apples, shielding, and other extra things like that!!! Thanks!!!.SavoliannaVersion: 1.0.18

Love so much but starting to glitchI love this game so much seriously. Thank you for creating this. Today it started glitching out like I’ll be playing and in the middle of the level it glitches and kicks me out of the app. I love it please help.BlackWidow_32Version: 1.0.19

Love it, need improvementAs stated in other reviews, this game is enjoyable but about to get deleted. Some of these levels are impossible to pass w/out having the boosters. Even w/several engaged you still can’t pass. I have over 100k in coins and can’t use that to purchase boosters. This has got to change or its doing in the trash bin..!JS74Version: 1.0.22

Too hard to achieveFun game but there some levels that expect you to be really fast or it doesn’t give you enough time especially on the timed levels and it makes it to hard to pass a level and it gets to frustrating and not fun to play anymore please fix this problem and I may give it a 5 star.Not hubbyVersion: 1.0.6

No tasks to achieveI love this game but it’s not giving me anything to achieve and that’s what I liked most so I haven’t been playing it until it gives me something to build. Keeps saying coming soon but it’s been forever..HdiehfifhVersion: 1.0.26

Highly upset PLEASE FIXI enjoy this game so much. But since hitting level 5.... the game crashes, if it lands on steal game crashes, spinning the wheel the game crashes.... please fix this. I’ve reported this issues 10x already and seems like nun has gotten fixed.....BigMomma1993Version: 1.0.6

UpdateI love this game!! But I’ve been waiting for an update because I don’t have tasks anymore it says “coming soon”. When will the update be?.BabyymelyVersion: 1.0.14

Sick of this game taking my moneyThis game is fine until you trying to buy diamonds and more and it take your money . Twice I have lost money and nothing have been done. I play many games and never had a problem with anything. I just need people to beware of this problem. Upset in Florida..Rebecca 53Version: 1.0.19

Has a lot of bugsI love this game so much , but I have a complaint: every level or two I get kicked out of it. sometimes during a visit or spinning the wheel. Obviously there are bugs to be fixed. Please fix the bugs so I wouldn’t have to delete this wonderful app. Because it’s so frustrating.Sherwin1385Version: 1.0.17

Love but needs some bugs fixedLove this game but, since the new update it keeps crashing every time I go to play. Start playing for a few seconds and then the app closes out..Smashlee867Version: 1.0.19

Game is funI like the fact that I am not just playing the cooking part all the time I am getting to do a lot of the remodel part . That is the part Of the game I love ❤️.Betsy ClancyVersion: 1.0.17

I like this game but....It is almost impossible, as you get further into the game, to land on the “visit” in the spinner and when you do you need certain pieces to complete parts of the house and it takes FOREVER.Mbaker224Version: 1.0.26

Game keeps crashingI just downloaded this game and it’s been doing nothing but crashing. I’m frustrated that I have to keep doing the task because of it. Please fix this problem so that I can enjoy it. I will delete it if not fixed!!.Majestic PalmVersion: 1.0.17

Love the game, but.....I love the game but I still have not figured out what the Cotton Candy is used for? I collect it then they disappear without me ever choosing them..Video game rebelVersion: 1.0.4

Apple tree issueI love this game but there’s a problem with the apple tree when I click to gather the apples it doesn’t go to the collection of apples and it’s frustrating.Lia190Version: 1.0.26

So fun!Such a fun game! But for some weird reasons, the app will freeze when I get “visit” and “steal” on the wheel of fortune. I hope that this issue will be solved soon..Crip ovenVersion: 1.0.4

DisappointedThere is a glitch in the game that keeps disappearing when time to collect my points or rewards. Once I complete the game I lose and have to start the game again.PuretruthsVersion: 1.0.22

Crashing after loadingIt keeps crashing. I can’t even play so as It’s done loading I click to play it crashes..24happy12Version: 1.0.7

Took my moneyThe game is great no problems until I went to buy diamonds and I payed 4.99 the game charged me but never gave me the diamonds .....YeiinotjayyVersion: 1.0.20

Finished game?I got to a point where it says coming soon. Does they mean I’ve finished this version? Thanks..SuebeevaVersion: 1.0.25

HiHow many levels do you have to play to get into the next level.SaffhierVersion: 1.0.23

AwesomeReally good love it.Phone ipod ipadVersion: 1.0.22

Love this game butIt’s really fun but it does not allow me to download to unlock new area.Lisdey12Version: 1.0.20

Super funThis game is super fun but it keeps closing all the time which makes me sad.Awesome12335574Version: 1.0.22

Love this game, but...This game is super fun, but I wish there were descriptions of what all the rewards were. For example, I have no idea what the cotton candy and the rainbow baskets are for. I know they relate to the customers coming into the restaurant, but I can’t seem to figure out how they’re used. It would be great if someone could explain it to me..❤️&SOULVersion: 1.0.21

Love the game but it crashesYou just get playing the game and it crashes all the time why.Stop n playVersion: 1.0.19

Best game ever !This game is so amazing it beats all the games i have installed in the past 10 years ,i find it even better than hay day and thats is saying a-lot!! Keep up the good work..Di s farmVersion: 1.0.17

AmazingThis is the best game I’ve ever gotten. It’s not a match 3 game. It’s like a home design game, cooking fever and a little bit of coin master all in the same game. It’s amazing if you like home design and cooking. I- jus- it- ah ya see, I absolutely LOVE THIS GAME I AM SOO ADDICTED TO IT OMG.#itsjustmenowVersion: 1.0.17

So funI love everything it’s the best.Svelte5Version: 1.0.16

Cooking serviceHi . I love this game , but why doesn’t work the cooking service?.Reem ryVersion: 1.0.5

Love itLove the game! But hate the wheel I’ve been stuck for weeks as it never lands on visit :( and I need the trailer to advance!.ShicZVersion: 1.0.4

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Home Master - Cooking & Design Negative Reviews

Could be betterI like this game for the most part, remodeling the garden is fun but rather tedious. The biggest issues I have is that you are forced to exchange what money you made on a level, it automatically changes it to energy to have to spin a wheel which you don’t make back the same amount. So say you make $1230 on a level that automatically gets exchanged for energy, now you have to go spin the wheel and it gives you a whopping $50. How does that even make any sense?! Also I feel like I’ve been cooking pancakes for forever…I’m on level 40 and still cooking pancakes and the little girl is still obsessed with thinking about pancakes. A little dull so if I’m waiting for energy to build back up in a game I actually like, this one can kill some time and since it’s so boring it makes me appreciate the other games I do play..CJPPVXCVersion: 1.0.26

Starts out fun...then too difficultThe app looked to be just what I wanted. I love cooking games and this one had the added enjoyment of employing the money your earn to decorate your house! Awesome except for the one design flaw...it’s impossible to pass the levels. I’m on level 1-40 and you can’t physically cook and serve fast enough to clear the level. I don’t know why they can’t just have a game that’s challenging, but not impossible. Also, the wheel you spin is rigged... there’s a one in nine chance to get 50 coins, and it hits it way more than is probable. Also, the apples are a really poor form of currency that take over a day to gather, and takes many days to harvest enough. The chests that you collect from digging are also impossible to find to clear the task. I’m really sad to delete this game, but the amount of frustration, just isn’t worth it. Great concept...poor execution.Greenchili girlVersion: 1.0.16

Fun For AwhileThis game was fun but it’s different than the other types of cooking games. First off, there’s different currencies in the game you need in order to build items on your estate, apples, energy and coins. Coins are readily available but at certain points you can only upgrade using apples and those are not so easy to get. You have your own apple tree buy you usually have to wait every 25 hours to get the most payout. I’m at the point now where it’s impossible to beat a level without purchasing diamonds. I did initially buy some diamonds but when you’re not able to beat a level legitimately without the, prompting you to buy more diamonds, that’s where I call it. Don’t make your levels impossible to beat without using some sort of boost..TerryanntVersion: 1.0.15

RiggedThe game is very obviously rigged- it takes forever to gain the materials to move on to the next stage and every time i spin the board i get the cheapest option. im not talking once or twice in 5 spins, i mean every single spin i get the 50 coin option. they clearly have the game translated to english and ive tried messaging them multiple times to fix issues and the only thing they ever say is “we are working on fixing some bugs in the game, email our support here” which they never answer and it defeats the purpose of contacting them in game. this game has major flaws and they need to start listening to user suggestions because i am very close to deleting this app. the levels are also so hard sometimes that you have no option but to spend 100 gems to add more customers or time- which is a ridiculous amount and is very unfair. there is no possible way to pass some levels and there isnt an option to skip ahead to the next one and come back to it later. there are a few good parts on the app such as the 2 gems you get free every day and the suggested boosts to use if youre stuck, but the cons outweigh the pros by far..Zozo521Version: 1.0.3

Listen to your customers.Started out fun but quickly got way too challenging to win without using boosters, and having to spin the wheel to get coins, usually just 50, is annoying. I wouldn’t mind it if I also earned coins from the levels. I’ve noticed that all of my complaints have already been brought to your attention but you always just post the same generic response.. I make 0 mistakes, burn 0 food, serve the customers instantly when they walk in but I still barely make it by and have had to get extra customers twice. There’s zero room for error. That’s not “fun and challenging,” - it’s frustrating. This game has potential, stop brushing off your customers concerns and this could be great..KBrooke01Version: 1.0.19

Another money grabLove the concept of this game, but many of the levels are impossible to complete without using gems to buy boosts which cost 200 gems a piece for the most part. I don’t mind buying things with real money as I believe the devs deserve it, BUT I don’t want to have to spend money every single time I play. $5 for 50 gems and a few random boosts? Too much when it’s 200 gems to complete a level at the very least. Many levels you can’t even get close to winning on your own. Please fix this and make it a fair game or you will lose another customer who is willing to pay real money here and there. Hoping for a fix because the concept is great..VyxzenVersion: 1.0.4

Can’t get past level 4!I liked this game until I got to level 4. Each level has sub-levels, for example, level 2-1, level 2-2, level 2-3. They require you to collect certain things to move up levels and the first three levels I would play about 100 sub levels before I would collect the items I needed to move up. Until I got to level 4. I’m now on level 4-302. Yes, I played the same stage of the game three hundred and two times, because the game won’t give me what I need to move up. There isn’t even an option to purchase what you need. So I’m done with this game..BlueEvVersion: 1.0.26

It’s too hard to advance in the gameThe graphics and game play are fun. However, having to spin to visit towns to get pieces to unlock the next part is ridiculous. It would be better if it was easier to actually visit a town. I’ve done 100 spins and still have not landed on a visit. That is ridiculous. Make it easier to advance in the game. I’ve been stuck on the very first part for so long waiting on a chest to finish out tasks. I would love it if that aspect was fixed. At this point, I’m not sure I will keep playing to keep trying to get a visit as it seems pretty pointless..CrystalmcatesVersion: 1.0.6

FrustratingI rated 2 stars because on level where I had to set 70 plates with time limit I couldnt finish the 70 plate at 57sec I made 45plates for past 3 days start over again and again and again. I didn’t have a lot of diamonds and boots. It would be easier the spin is to earn more diamonds. And add more time for this level maybe 3 mins for 70plates Playing game can be for earning coins. I been trying to beat level 1-46 but I’m deleting app because time limit wasn’t enough for me to finished. At beginning I enjoyed it because of home design and cooking but at this level threw away my fun. Also if you game owner thinks we can do it with time limit then I suggested you game owner play the game and see if y can beat the level 40 I’m now playing game called cooking home maybe that game wouldnt be so hard, I’m just saying. Thanks.Mrs.DunkleVersion: 1.0.17

Complete bullI’m deleting this!!!when you first start out everything is earned by cooking or coins, but then there’s a catch you have to spin a million times in order to go to someone else’s town to get products to finish your town,out of 50 spins you may never get the res visit door,meaning you can’t go any further until you get 3/3 products, so don’t waste time downloading I hope someone reads this and mark helpful, I’LL BE BACK (next year)WHEN YOU GUYS HAVE A BETTER SYSTEM.Geterdun11223344Version: 1.0.26

Frustrating and TriggeredI rated a 1 star because for the spinning thing, since it only gives you coin. Like I needed to steal apples from others which is my quest or something like that but then it doesn’t let even pick steel! I spin 100 times but I still didn’t get the steal! It only gives you money and gems which I don’t need! It so frustrating that I am trying to win over those hard levels just to get spin for steal but I still don’t get it!.Changle1981Version: 1.0.18

StuckI really love this game I have gotten to the point where I am stuck n just continuously collecting spins n coins etc to where I’m at like a million dollars n over 3000 apples n having nothing to spend them on... I figured I would keep playing n sooner or later there would b an update but nothing in about 3 months.. come up developers stop slacking need more room to build on.Employed momVersion: 1.0.26

Not getting what I paid for.I love the game. It’s a great combination of cooking plus design. However, I did buy two different bundles and neither of them were given to me. Both payments went through and were successful. I even tried refreshing the app. Don’t spend money for this game, it’s a fraud..AlexcassandraVersion: 1.0.26

Takes too long to get visitsI really like playing this game, however, it takes WAY to long to score visits when I spin. Then when I do score I can never win the treasure boxes I need to upgrade the different items in the game. If it didnt take so long to win what I need, i would give it 5 stars..Jay201819Version: 1.0.18

SoundSeriously. Why can you not turn the volume off until after the tutorial is completely done. It kinda makes it sucky when I’m listening to something on my phone and trying to play games and being unable to turn the sound off.Carolynn5656Version: 1.0.22

UpsetI am so disappointed. I’m on level 3 have to go to another persons home to collect what I need to advance and every time I get the game started and spin the wheel, it’s spins lands and then the game shuts down and I have to reopen and go through the same issue. Please fix this. If so, I will change my rating to five stars!.RaeJay2016Version: 1.0.10

UPDATEUPDATE ALREADY This game would have a five star rating from me but once you’ve completed all task you have to wait and wait and wait oh and wait for update so you can play some more unless you want to keep playing the same thing over and over again if that’s it to the game let me know I will delete it now if it’s going to be a while let me know!.No dam nicknameVersion: 1.0.8

SeriouslyWhat the hell you have an add come up i cannot leave it and there is no reward. I have reported this before and if it is not changed i am done with your game.Anj19841983Version: 1.0.26

WorstThis game is the worst!! Every time i spin the wheel it only gives me 50 coins. When I go to upgrade the kitchen it stops me. This games is the worst!!!!.🐼🦁🐻Version: 1.0.18

Game function not good crashesLove the game but hate when it crashes every few minutes. Not a great way to play so I deleted it. So here I am I’m going to try the new version see if it’s better z.TryallanVersion: 1.0.16

Slow and laggyApp keeps closing out at certain points. I’ve lost points for cooking, and when spinning the wheel I can’t go to others places because again, the app closes right out. The game is fun, but it needs bug fixes..J3SSB3CKVersion: 1.0.16

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