Ball Sort Puzzle Customer Service

Ball Sort Puzzle Positive Reviews

Fun!This game is so rewarding! I love the periodic mystery games, maybe one in four games. It’s harder to win those first time but it’s great for memory when you refresh to try again. If you can remember where the balls were you can eventually win. I bought the no ads because I play fast and the ads were too frequent. Plus developers should get rewarded too. “No Ads” makes refresh and up to five backups free of ads. More than 5 back or adding another beaker requires watching an ad. I was irritated at first but now I use that as an incentive to keep trying to win even if I have to refresh. I would pay more to keep some information private. Let’s face it, we’re all tracked. Our internet providers are probably the worst offenders. None-the-less I’d like to recommend this app to younger people and seniors who really don’t need more skeevy people trying to scam them..RedRoverHeidiVersion: 7.0.5

EnjoyableI get addicted to playing this game. I don’t understand why others complain about the mystery ball levels… there aren’t very many of them and it makes the game more challenging. I play this almost every day and feel like I’m using my brain to figure out the puzzle. I also appreciate having the options to undo a move or start a level over from the beginning. The only thing I don’t like or understand is the scoring. It seems very arbitrary and doesn’t seem to match how you play the game. I could get a perfect game (no undos, no start overs) and I get 30% score. I have intentionally moved the balls all over the board to increase my moves, redo, undo, etc. and I get 100%? Makes no sense. I just ignore the scores now and would rather have no scoring at all..TumblebearVersion: 7.0.3

The game is good, but there are too many adsThe game is fun and well made, but there are simply too many ads to give it four or five stars. At first it was just an ad between each game, which was fine with me, but eventually these ads started popping up in the middle of my game. The would be an ad interrupting my game every time I played as well as ads between games. Normally I don’t have a problem with ads because it gives the developers profit the need and/or deserve, especially if the game is good. But this is just too many ads. I am not sure if anyone else is having this many ads, but I am not able to play a full game without one popping up. Another problem is that these ads consistently freeze and force me to close and reopen my game losing my progress. If you are willing to deal with these problems, or if you are able to buy the game with no ads, then go ahead and have fun. It just isn’t working out for me..Brontè BennionVersion: 7.0.3

Wonderful!I love this game! I just got it, and I’ve been playing for about a day or two, and I’m absolutely addicted!!! Although there are a lot of ads (one after every level to be exact) it’s sooo worth watching them! However there is an option to remove ads by paying, like, a dollar, but I don’t think that’s necessary. The ads are mostly short, and there is no harm in giving the creators some money. I think the satisfaction of having the power to sort all of the balls with just a tap and another tap, and the satisfaction of finishing the level is very rewarding. I’m sure this game makes you smarter or something, because you’re sorting, it’s like a brain game (this is awesome because my mom lets me play brain games on my phone whenever I want, as long as she hasn’t asked me to do anything else.) I mean, if you want an addictive game to pass the time, that has brain training qualities, Ball Sort Puzzel is certainly the way to go!!! -A note to the creators- I thank you so much for putting your valuable time into creating games to keep other people happy and entertained. I support you and hope that you continue to creat fun, brain challenging games for the world. God loves you!.WoopWoopHidroFlask!Version: 4.5.0

Great game! Would totally suggest it. 🥰This game is SO entertaining! Not only is it satisfying, it helps me when I’m stressed or upset. There aren’t even that many ads either, normally you’ll get a short 15 second ad after 2 or 3 levels. The ads I get are interactive and aren’t boring to sit through. I love the mystery balls which you can only unlock by moving the ball on-top of it. Overall I would highly recommend this game. It’s super fun to play when you don’t have internet and the ads aren’t overkill at all. I have a ton of other fun games on my device but this one I play all the time. I checked my screen time on it and my playtime is 3 hours and 53 minutes. I promise this game will keep you entertained. Love love love it! - Emma :).EmmaluvsyouuxVersion: 7.0.5

I love this game!!Problem is though, there are many many lengthy ads. I purchased the ad block for a couple dollars. It stopped the ads between games, but if you need another flask, the ad is about 2 min long. (Or so, it seems a lot longer) Also, I was having problems getting the flask icon to give me a new flask. I’d sit through the long ads and when I could finally get back to my game, I’d find myself in the same place without a new flask. This happened over and over again, so I deleted from my phone but not the cloud, and reinstalled the program. I had been on level 367 and found myself starting over again, and still having the same problem of not getting a new flask. I haven’t found a way to contact anyone to report this issue. I’m on my last straw. It’s too bad because I love playing this game..DelwarthVersion: 7.0.2

Great & Fun Brain Game!I’m really enjoying this game, plus it makes you think! Realizing it was well worth it, I paid the $2.99 to get rid of the ads that showed after every level. You need to be able to plan ahead to decide which balls to move. In case you make mistakes, you get 5 free “undo” chances and, as far as I know, unlimited additional 5 undo’s for watching an ad. I just started a few days ago, and am up to level 60. My only problem is how hard it is to stop playing! I do wish I could find instructions somewhere; I’d like to completely understand the percentage rating you get when you solve the level. Thanks to the makers for a great game!.LT1926825Version: 4.5.21

Ad Free GREAT GameI’m sorry but the people who are saying this isn’t truly an ad free game are just flat out stupid. I don’t normally say that but I’m sorry they are. You pay a very low fee to remove ads and it is a wonderful game. Its just ball sorting. Obviously you won’t receive unlimited boosters, it’s a game. If you add 10 beakers that’s not really a game is it? I don’t need boosters to play this game, no one does, it just takes time. It is one of the very very few that are out there that doesn’t cheat you. what a novel idea, just a game that I paid for. if I want to add cheats to help me then I have to watch an ad. Big deal. That’s a good incentive to use your brain and quit cheating..Little Baby SeamusVersion: 16.0.0

My Kind of Game...This is a fun and thoughtful game in which I was quickly addicted. The kind of game you say to yourself, “I’ll just play one more level,” but that was five levels ago and I still want to play just one more level! The only thing I find a little frustrating is the lack of information concerning levels of difficulty. Does it get more difficult as you go along, or is there some magic button I’ve not located to change the degree of difficulty? Too, for what are all the coins I’ve collected? Guess I’d like a bit more info. I did pay the big bucks for no ads and have no complaints for doing that. Game play is 100% more fun without 30 second ads popping up at every level. That was overkill to say the least. Anyway, I’m a fan...good game..Quesadilla135Version: 2.4

Need Help ToolsHave been enjoying this game... It's both challenging and relaxing... but I've been stuck on Level 105 for a while no matter what I do... and that's frustrating, which takes away the most important benefit - relaxation... It would be great if you would add some help tools, such as "hints" or "skip this level for now" or "assistant" or "reveal next play" or "shuffle balls" or "?" Perhaps incorporate a way to collect points that, when needed, can be used to "buy" these various new helps options? (When I go to Levels, it only lets me click on prior levels, but not on the next one). Am guessing this is a new app and "bugs" will be fixed and improvements will come along as it matures... Thank you....Gerbil75Version: 7.0.1

What’s going on?I love this game. I’m already on level 361. But, the videos to get an extra tube and for the “Free Gift” have stopped working. Why? I’ll change my rating when this is fixed. Also there is an appalling lack of instructions in regards to how anything like rolling the die for backgrounds, free gifts, Gift Boxes, etc work. I AM IMPRESSED! I wrote the above review in the early evening, watched a movie and then tried the game again and it was working. Either it was a glitch in the game or very rapid response by the developer. I paid for ad free very early on because I love this game so much. So, an occasional ad to get that extra tube is ok. I’m already past level 400..CjscrabblerVersion: 7.0.3

Love it, just maybe add horizontal rotation l?Absolutely love it 10/10 even with ads, they aren’t that bad maybe one every couple levels which when you’re in the two hundreds and there’s 14 tubes to sort, it takes plenty long enough to finish those two levels to be worth it and I’m sure that even if I paid for no ads, I’d still have to watch them for extra tubes when wanted. But especially when you get to fifteen if you add a section it gets too small on my phone, and I don’t see why it wouldn’t be possible to add a horizontal option. But I still can’t stop playing it… 🤣🥰.Azara ThunderbirdVersion: 10.0.5

Too many ads!I LOVE the game, but I am VERY upset with the last update. I paid for no ads, but still had to watch the occasional ad to get an extra tube. Fine. But now I watch an ad and get a tube only big enough for 1 ball?!?! Then another ad for one more ball? So now I have to watch 3 ads to get a tube big enough to put 3 balls in, when before I only had to watch 1. Did I mention I have already paid for no ads?!? But I am accumulating coins like crazy, because I have already bought everything available. So there is nothing for me to spend it on. So I have 80,000 coins, have paid for no ads, and still have to watch 3 ads to get a useful tube. NOT HAPPY. The only reason I gave 3 stars instead of 1 is because the game itself is very enjoyable..GilbegarVersion: 10.0.0

Ads longer than 30 second, otherwise stimulating gameVery engaging and challenging game with both game reset (start over) and undo (one move back) options. However, the ads are excessively long. Advertisement is an understandable component of free games, but the amount and length in this game is unreasonable and excessive, especially considering the competition. I mean 30 seconds is what it says, but the 30 seconds is broken down into 3x 10 second portions that will not continue unless the player hits “next”. In most ads, there is a 5-10 second pause before and after the 30 second count down, which adds it up to about 45 seconds. Many other ads start a second part after the 30-second ad. I am not going to play it for this exact reason!.Bita1352Version: 4.5.4

Great game, too loudI love this game! It’s great to play while I’m listening to a book because it’s not at all verbal and doesn’t mess up my listening. I gave it four stars, though, because even though I have the sound turned off on the app, ads still play. So I can’t play while lying in bed next to my sleeping husband or if anybody’s trying to watch a television show. I can’t sneak in a quick game at work without being found out. And if I turn the volume down to zero, I’ll miss my next phone call. So while the game is awesome, I wish that when the sound was turned off, the sound was turned off..A66eyroadVersion: 4.5.4

Hold on read me!I just downloaded the game literally an hour ago, and I’m in love! I was reading the reviews, and so did feel kinda sketched out to get it, but I’m glad I did… A lot of people don’t seem to like the mystery balls, but I kinda like them… Then again I love anything that has mystery in it😅 I do agree that there should be a mode choice, but what can you do? My one concern, and this might be because I just got the game, is that there are only 200 levels, and I’m not sure how long it will take to get there, but I go through games really fast, and I hope this one last me a loooong time… Other than that, I love this game, and I plan on playing it for the rest of the night!!! 💜💜💜.ChangbinniesBearVersion: 7.0.3

Incredible game!I don’t often write reviews, but this game deserves one 100%. This game is perfect to pass the time, but I love the harder it gets as it progresses. Those who complain about not enough back options and then watch an ad clearly don’t like a challenge. If I have zero and I need another I just close the app and restart the level because I loveeeee trying to figure it out. There’s a few levels I’ve been stuck in for a while, but when I figure it out I feel like the smartest guy out there. Thank you guys and I can’t wait to see how far I get. Currently at level 904 🙌🏻🙌🏻🙌🏻.Peter342Version: 7.0.5

Rating 5 stars so my review goes to the topThe game is fun, it’s like this other game water sort puzzle, which is so identical to this one it isn’t funny. Mobile games these days, all the same. But if you suffer with ads, turn on airplane mode while playing. Ez no ad experience. If you still want to unlock new stuff from the gift box then just close the app and turn on wifi again right before it reaches 100%. Don’t watch ads if you don’t have to, guys But the game overall is a fun, mindless way to waste time. There’s nothing I love more than sorting balls into jars, wonderful..PotatoHahaYesVersion: 7.0.0

Fun - but Not the same graphics as shown hereThe game is fun but the graphics are very different than shown on ads or even in the App Store pictures. The balls are flat and are not the same colors. The backgrounds are dark. I see that you can get some other backgrounds but so far the ones that it gives me are all dark. I have unlocked all the balls and they are not very nice looking so I just use the basic circles. There are no instructions for the game so I have no idea what the percentage means when I have solved the puzzle. It doesn’t make any sense or seem to have a correlation to what I’ve done. Sometimes I get 100% and other times I get 17%..MindysuehVersion: 7.0.0

Ad keeps freezing your game!!The ad for the stupid island game where the woman keeps screaming for help keeps freezing the game. It freezes the OTHER games, too!! Y’all need to get rid of the ad, or we need to delete the games!! I deleted the other game. 🤦‍♀️ Family Island!! The ad that keeps freezing the game is Family Island!! I can’t imagine what stupid person thought adding this noise to a game would be a great idea. Right in the middle of game play, whether the ad has run or not, this stupid woman starts wailing for help. I’ve messaged support for help, with no reply, of course!!!.AdirondackdarlingVersion: 7.0.0

They DO remove ads in premium, BUT...... extras, such as an extra [tube ?] for an extra ball - like a cheat, I suppose - then yeah, you'll have to watch a 45 second ad for that extra. Each Level gives 5 UnDo-a-Move; if you want more than 5, yeah, you'll have to watch a 45 second ad. But the ads between games go away with the Premium. I would like to see a Fix in an update that allows the screen to rotate 180°. My kid likes to keep playing while he's charging and he's ruined about 50 cords and 3 ports in the last 10 years doing this.... every game should have at least a 180° rotation for this reason alone..BridgettLeahVersion: 10.0.7

Even with purchase, there are still ads!I love this game, however I paid the $2.99 and there are still ads. I wrote a complaint and they basically said sorry, they aren’t fixing the issue. If you click the back button to remove your previous play 3 times an add will pop up. If you click to add another tube to drop the balls in, ads lasting up to 3 min pop up. There are no hint buttons or alerts to let you know there are no more moves to be played. If they fix these issues I would recommend this game. Otherwise save your $2.99, because there are still ads that last about 3min before you can resume playing the game..Cheeka MoVersion: 10.0.5

Deleting due to horrific medical ads which I have to watch 3xBefore the game reappears. Sometimes I forget I’m playing the game because I’m watching the worst things that can happen to a human. I tried to pay for the game but that doesn’t work. I am used to playing this often throughout the day. I can’t tell you how frustrating and annoying this is. Well if you’re actually reading this then I guess I just have. I will greatly miss this game. Just went back to the game. The ad for the pain you feel with vasectomies was playing. A really nice break from COVID. Thanks..6498320Version: 4.5.0

Pretty awesome gameI have played quite a few ball sorting games and this one I recommend over almost every other one. Sure this game does have quite a few ads, but I’m in no rush so I think they are alright. Maybe a few less ads though. I also must say I love the mystery levels. They really challenge my brain and I love how many levels there are. The ball colors and backgrounds are also very awesome and I love the variety. It does require skill which I enjoy and it sets it apart from other ball sort games. In general it’s a pretty cool game, I would just appreciate less ads. Thank you awesome makers of this game!😊💕.Midnight Wolf 819Version: 10.0.4

Ball gameI love the challenge! However, I hate that as soon as I make a mistake an add comes up that takes forever to get rid of!!! There is no explanation for the percentages that they give you when you are done! It could be 17% or 100% and you don’t know why! They don’t explain about gifts so I never take them! I didn’t mind the ads at first but now they are as long as 30 seconds to a minute which is way too much time to sit and wait when you have nothing to do with what they are advertising: for example rheumatoid arthritis or heart problems and they just keep adding! If you don’t sit through the whole thing you don’t get your extra vile to finish!.MargiannVersion: 4.5.18

Great fun but ads are frustratingI love this game-very fun and addictive. But I can’t play for long because there a) too many adverts and b) they are too long! (30 seconds every time). All free games have ads-I get it. But you should be able to complete more than one round before the next ad; this one reverts to ads literally every time. So I always get annoyed and leave the game. Also, I can’t play it with while listening to my earbuds-there isn’t a way to mute the sound of the game so it “takes over” my audio on every ad, then I have to restart the music. (There is a sound mute in settings but it doesn’t mute sound on earbuds?) Hoping developers will fix these because I do like the game..RRJackVersion: 4.2.2

Love the game but freezesGreat game and really like it. It keeps freezing though. Is there a fix coming for that?.Thanks from JoVersion: 4.5.0

Love the gameLove this game but for some reason it won’t work right now.Gemzz31Version: 16.0.0

Fun but repetitiveIt’s fun but every level is pretty similar. I don’t know what else you could do with it, but maybe -adding timed levels -counting your moves, and if it’s done with the least number of moves, you get full ‘stars’ (or something else) and more coins. -It’d also be nice if it’d be easier to buy things in the shop..KngfjgfjlfthlgcVersion: 2.0

Has anyone beat level 105?I turn my phone on airplane mode when I play to avoid ads, because otherwise I wouldn’t play this game. However, I’ve been stuck on level 105 for months now. I’m unable to beat it and I’ve had many people play it to try to solve it and they couldn’t either. I’m starting to think it’s the end of the game and just a sick joke. Like how the hell do you solve this level? It’s starting to drive me insane..Hoe4weedVersion: 4.2.0

Addictive but too many adsThis game is a very fun way to pass the time and focus. way too many ads though.Melhoran_16Version: 4.5.0

I really like this game…But, one frustrating thing is that I paid for no ads and still have ads. Is it possible to fix this?.SaphiraFly14Version: 16.0.0

Some bugs at the 300s levelsI’ve played this game for a while now and I absolutely love it. But I have come across a bug that won’t let me get a new tube when passed the 300 level threshold. It’s made the game much more challenging and I was wondering if anyone else had this problem? All in all a great game tho 😀👍.RSCOTSVersion: 10.0.7

AdsGet rid of himinigame or you will lose many players! Those ads are never ending. I am sick to death of ads that take 3+ minutes to get over! Not worth my time!.EasternfanVersion: 16.0.0

Good game butI love playing this game when I have no wifi but this is what brought me down to a 3. THE GAME FREEZES AND THEN PUTS IT IN A RANDOM ONE AND I LOSE THE GAME HELP. But just that really made me mad please try and fix that 🙏.QwrnxoVersion: 10.1.1

Got tricked:(I lirtsrslly only downloaded this game because the balls in the add were fun lookinh, but they don’t even look like that:(.LesbianforacookieVersion: 10.1.1

Takes Mind off Things for AwhileI enjoy this game. I paid for the no ads, and I haven’t gotten any - unless I’d like a extra tube or extra cash. There’s not really anything to do with the coins. Like another reviewer says, I wish there was a daily log in prize or something to earn & buy. Thank You for the Stress Reliever!.Out of ideas for nick names...Version: 10.0.10

Fun but glitches a lot with the adsThere are some ads that you can’t close out of and then you can’t keep playing the game without restarting your phone. Also freezes often. Otherwise super fun game!.KLO_xoxoVersion: 10.0.9

Ball sortLove the game but the freezing is getting to be too much!.Li'l SisVersion: 10.0.8

Fix the freezing pleaseGreat game but keeps freezing! Have to keep deleting and adding again. Only fixes the issue temporarily though. Other than that good game just want this fixed..Gem77Version: 10.0.7

Great!It’s says come Pete with friends so I tap on it and then nothing happens? How to do I compete with friends? Otherwise it’s great you should get it!.Bee playzVersion: 10.0.4

Ball sortOk game but can’t get rid of the adds.Chy-kidVersion: 10.0.7

HmmmI love this game, it’s addictive… However I do wonder if some of these levels are even possible without getting the extra tube to help you out. Also recommended to play an off-line mode… Gets rid of 100% of the ads..Meredith1301Version: 10.0.7

Great for killing time, awful with adsTicked two stars off due to how frequent and intrusive the ads are. The game itself is great however! Very satisfying to play.Sonata_LunaVersion: 10.0.6

I want a refundI payed for the no ads and I still see them!!! This game has too many ads it’s very annoying!!.MmlavVersion: 10.0.5

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Ball Sort Puzzle Negative Reviews

Way too many ads.The game itself is pretty good. Sort the balls into tubes, and the difficulty of doing so gradually increases. Where I gave it one star lies in its ridiculous ad placement. I can’t do anything in the game without running into a 30 second ad that has a billion “skip” buttons I need to press. One or two of them per day, when I played it, was ok. But as I played it more I noticed the game put an ad whenever I wanted to restart a level, move onto a different level, or really do anything else. I stopped playing because I was so focused on solving a puzzle and then would get violently ripped out of that concentration by one, two or even three ads. And no, I will not pay the developer actual money to get rid of the ads. Because that would allow for this scam to continue. It doesn’t take a genius to make a ball sort game, and it also doesn’t take a genius to realize that people don’t like ads. But coupled with a sort game and lots of ads, and an option to PAY to get rid of them, the developer has two sources, not one, of income: the ad revenue which is quantifiably higher with the ridiculous amount of ads I come across within a few short minutes, and the poor fools who payed into the scam to get rid of them. I refuse to be a party to this. There are plenty of other “sorting” or “puzzle” games out there..ŁöwëłVersion: 16.0.1

Love the game but the ads are overkillThere is an ad after every level, as well as ads every time you refresh the puzzle you’re working on. The skip button and exit button on the ads are both fake, even though they show up on the screen touching them does not work and you need to sit there and wait until they just close or they will redirect you to the App Store anyways even if you are just trying to skip the ads. I hate apps with these predatory, fake skip ad buttons and absolutely do not support them. I’m all for giving the creators a way to make money on a free game, but $3 to get rid of the INSANE amount of ads, without any other kind of benefit (like maybe custom ball colors or something with your purchase) is just too much. Getting rid of ads either needs to be $1 by itself or needs to include other content to make it worth $3. I also hate how you really never get as many tubes as you see in the advertisements for this game or the water sort game. But I guess this game is just for making money and not really for fun..DiablothekittyVersion: 7.0.3

My beloved is no more….When I first got this game I couldn’t put it down! I gig my husband and kids playing it too! Hubby and I would compete. This was my favorite game. Strategizing. Critical thinking. Plotting and planning each move. What an awesome way to exercise one’s mind. I would have given 5+ stars if I could. But now… yeah, no. This last update brought an end to EVERYTHING! The first time I opened the game after the update, I actually restarted my phone and deleted then reinstalled the app. I thought my phone was acting up. This seems to now be a “mystery” game. A game of chance. No more strategy. No more planning. Only the top balls are visible. The bottom 3 balls are all gray with a question mark. What the what?!?! What do y’all want me to do with this?! I’ve checked back a couple of times, just to check and see if all is back to normal. But that’s a big, “NEGATIVE”. So, I might be deleting this. Please consider going back to the format that we all loved. Please and thank you…..NicPicJitVersion: 7.0.1

Not for meThis game started out okay...moderately fun, but easy as most games are at beginning...and surprise surprise...no ads except a banner ad at the bottom. Then at On my way! random level, a pop-up box asked me if I wanted to continue with ads or purchase ad-free version. I did not answer either; just closed the box....and the onslaught began. The game was functioning well prior to ads, but when ads began, the game began to freeze up and screen would disappear and not come back. Ads would not close. When the game was playing, the balls would freeze mid-air and not move. I do not need these headaches...when a game does not work or the ads are intrusive or disruptive, I am done. This game has been deleted. And do not respond about how sorry you are that I was having problems, but that ads keep the game free. I have heard this a million times...do not need a refresher course on why ads are used....I already know. Just start using them responsibly and make sure they function properly..MountairyVersion: 10.0.4

Highway RobberyI was enjoying this game so much that I paid for the “no ads” feature. It worked for a short time, no more than a week or two. I noticed when I paid for “no ads” that no time frame was given, but hoped that it would be like other, honest games and would last for as long as I kept the game. All of a sudden, I started getting ads right in the middle of the game. The makers of this game are hard to reach and unresponsive when finally contacted. I feel scammed and can no longer enjoy this game. I’m going to complain to Apple to see if I can get my money back. 2024 I tried this game again years later. This time, I let it show the annoying ads. Now, however, it looks to me like they’re insisting on using my personal information to please their ad companies. I don’t want them to have access to my personal information, and much less do I want them to share it, so I’m going to delete this game again. There are plenty of others out there..Jumping Jack 49Version: 16.0.1

NO ADS = False AdvertisingThe NO ADS they REALLY mean is that you don’t get an ad between games/levels and you don’t get a banner ad at the bottom of your screen. But you DO get ads every time you ask for 5 more “un-do’s” or an extra tube. And a LOT of the time those are 30 second ads! So what they REALLY mean is for your $2.99 for NO ADS is you really get LESS ADS. I’m at Level 1317 so I’ve seen a LOT of ads after paying for NO ADS!!! There are some games you can breeze thru and not need the back-up or new tube options, and there are games you can NOT solve without them. And every time an ad comes up, I grit my teeth and laugh about the money I paid for NO ADS. I think I’ll be deleting this game now and calling it quits. Next time I’ll be more careful and read the comments and see what the developer’s definition of NO ADS is before allowing myself to be robbed of any more money. I would be totally fine if they had been honest and said FEWER ads. But NO ADS???? NO WAY!!!.ChinaTowneVersion: 10.0.4

Bad UpdateSo first off, only one of the pictures in the app description is actually what the game looks like 😂 Next, this update makes the game MUCH harder. For me, it’s not enjoyable anymore. The update has made it so that you can only see the top ball in each tube (unless you’ve previously moved it). This is even for early levels. What I liked about the game was that you had to analyze where everything is and then figure out your best move. Now it’s 100% guess and check and hope you remember where everything is placed. It takes the strategy out of the game. I think it can be fun for some types of players, but now the game is unplayable for me. I wish it was something you could toggle on and off so players who like it can play with it and players who don’t can still enjoy their game. Lastly, the “feedback” button in the app no longer works 🤔 I wonder why..Techie_ChickVersion: 7.0.0

Game style change/NSFW & Violent AdsI love this game, but it changed format on me randomly today with no warning. I think it was with an update because the tab on the app changed too. Basically, you used to be able to see all the colors. Now, everything below the row you can play is gray with a ‘?’ mark. (Kind of like Solitaire). This is a fine option, but I wish there would have been a warning. Now it feels like a game of chance instead of strategy, and that’s very frustrating. For future versions, it might be helpful to provide people with a choice as to whether they want to play the ‘mystery version’ or the old (?) version where you can see every ball’s color. Additionally, some of the ads are wholly inappropriate. At times this occurs in NSFW ads and other times it is related to violence depicted (and blood even shown) with little to no advance notice of the types of images the player is about to see. (and when I say ‘little’, I mean there are sexual images of females already on the screen when it says ‘NSFW’. That’s not a warning, that’s a title.) Now let me be clear, I have no problem with having an ad experience in and of itself. But I do object to not being able to have the option to mark something that I do not enjoy seeing, especially when those things are inappropriate. I will be deleting this game..Hero#GreatSingerVersion: 7.0.0

Super Fun But...This ball sort game issssss fun. Having to think multiple moves ahead to avoid getting stuck can be challenging. And the ability to restart or undo moves is helpful But..... Watching waaaay toooo long samples of other mindless games is beyond annoying. Everything you want to do requires wasting time watching these that you cannot over ride. So I spent the money and bought the “no ad” version. And guess what???? Except for leveling up...STILL ADS!!!! Totally false claim in the app. POBB. And as you play (after enduring yet another mind numbing game sample) or if you choose to watch the mindless samples over and over, you get coins that you can use to get different backgrounds, types of balls to sort, types of tubes (which are not all that great-by using in game coins at least it’s not real money). Now that I’ve gotten all of the options there is nothing left to get in the app. The game is addictive and the game is a way to pass quarantine time. Which is why I gave it a two. Would be higher except for the brain cell sapping game ads (the music with the samples makes me cringe. Have volume off it’s that annoying.) Would be higher IF there were less ads in general and more specifically if my purchase got rid of them totally. If you download this don’t waste your money for the no ad version. Cause there is no such thing. Good luck!!.Elle499Version: 1.8

Loved the puzzles but…The puzzles were wonderfully addictive and were the perfect game to play when I had a spare moment. However, with ads (I did not purchase the no ads feature) my phone would: overheat to the point of becoming too hot to touch, become slow to the point of a 5-20 second delay when completing puzzles, or in a few cases freeze my phone. Sometimes this also caused my phone to forcibly shut off, either because it was frozen or too hot. I understand that all of that could probably be avoided if i had spent the 2 dollars to get rid of the ads but the game become unplayable, which is the point. Sure ads are annoying but having them should not negatively impact gameplay to the point where the device itself doesn’t function and the game is unplayable..~🥺Version: 7.0.5

Too many addsFull honesty, this is the first review I’ve ever written, but it is so annoying I had to say something. The game is a great way to kill time if you’re waiting for something. But the adds are just dreadful. There is an add after almost every level, and after every time you restart a level. And the adds aren’t just pages you can click out of, you have to watch them for at least 15 seconds (sometimes more). Also, the adds aren’t for anything useful that you could buy (like clothes or gear), they’re for other games the company makes. Some of the games they advertise are the exact same game you’re playing but with a different look (like underwater ball sort). Also, every 4-5 levels it asks you to rate the game, even when you repeatedly click ‘NO’..Beckstein3070Version: 7.0.4

Game was great until..I loved this game so much I paid for the ad free version. I was up to level 80 when I was no longer able to view ads to gain tubes or get prizes offered by watching ads. The buttons just don't do anything when I click on them. I tired uninstalling the app and reinstall it but now I can't restore my purchase. I click "Restore Purchase" in the menu screen and nothing happens. I emailed support but have not heard back yet. And now I can't even just start over playing because at the first level when I try to put the ball into the tube, it just goes right back in the same tube it was in. It's really frustrating that this app doesn't work. I would have never paid for it if I had known it was going to be this glitchy. Please fix or refund me my 2.99.MikaStar12Version: 7.0.1

It’s 5 stars for levels 1-100, then 2 starsGreat fun game. Lots of ads for apps that pop up between each level, but the $2.99 purchase for the no-ad version is worth it for me. 5 stars! Past level 100, it gets harder, but there’s an option to get more spaces on additional “tubes” so you have more flexibility as you sort the balls. But here’s the stinker, even if you’ve purchased the app, that $2.99 price doesn’t turn off the ads for apps every time you select to add more tubes (like when you begin a new level). And these ads are on a longer clip, not just the “wait 5 seconds and click the x”. So basically, as you start a new level, you get these long ads. Sheesh! Even if you give in and say “OK, I’ll get this app that’s being advertised and download it”, the next time you want to add a tube, there’s another ad for another app. The tediousness never ends. So past level 100, the game becomes a 2-star experience. As far as game design is concerned, it’s like a built-in mechanism to frustrate and ultimately turn off players. At some point, game designers should realize that players just want to pay and play and we’re not marks for unlimited ads for more apps..JayessteeVersion: 10.0.6

Fun game but the advertisements kill itThe game is really entertaining and a fun way to pass time, but the amount of advertisements are criminal. I’ve never had a game put so many in. There’s one virtually after every level and most levels are easy so you may spend 15-20 seconds beating the level and then have to watch a 30 second ad. AND if you need help by adding an extra tube to beat the level than that’s an additional 30 second ad watch. I would bet 60+% percent of your actual time on the game is spent watching ads. I don’t mind watching ads for a free game, but this doesn’t even make the game/experience enjoyable. Could I pay to go ad free? Sure. Will I because they intentionally bogged it down so much with ads to force people to pay to go ad free, definitely not..Guest742Version: 4.5.18

Do not fall for this game -run the other way!I wrote a very nice review when I first got this game. But since then I feel this company doesn’t care how it treats its customers. I spent days on level 105. I was getting ready to give up when I hit the button for addl coins. I was forced to watch an ad (even though I already paid for the app) and when I returned there were two more empty tubes and I was able to finish the level. I was pretty upset so I started writing a note in feedback but there is no was to submit your feedback. This place doesn’t deserve to be creating games! I am deleting it right now! I just got this game and really like it. However I do me understand how you are scoring each level. Sometimes when I complete a level I get 58% but at other times I get 34% or sometimes even 98%. What’s it all mean?.VTKodiakVersion: 7.0.0

Rip offBe prepared to find nearly every upper level game blocked by balls that cannot be removed without watching long, idiotic repetitive ads sucking the life from your soul and any fun you hoped to have playing it. They require a space to move one or more balls. No ad, no progress. PERIOD. The odds it is “unintentional, coincidence or just ‘too challenging’” is nil. Math algorithms are used to make them unsolvable without watching an ad for a similar game that lasts 2-3 minutes. Nearly every level is made to FORCE THAT so they make ad revenue. Save yourself and pass this steamy dumpster fire by. It isn’t fun. It isn’t relaxing unless you like watching highly repetitive, stumpier, annoying 3 minute forced ads over and over and over and over again. Enjoy stupid ads? “Gee, how do I move blocks so the king doesn’t die??? Then this is for you. Peace out.KendnfnwnVersion: 16.0.0

Stopped working!!I’ve been stuck on level 453 for two days now, because the option to add another vial stopped working. UGH!! I used to be able to opt to watch ads to get a 3rd vial, now when I click the icon for the third vile, the screen just goes black, and nothing happens. I have tried turning off my phone to reboot it, I have closed out the game and restarted it over and over again, but nothing works. Phone is updated, and there are no updates available for this game. So what kids? I just paid to have the ads removed, and now I can’t get past this level. What’s the point? Will I get my money back if this doesn’t get fixed? It’s not like it was a lot of money, but it is frustrating none the less..ScrotusDinglemierVersion: 7.0.5

VERY buggyAttempting to move a ball of a certain color from one receptacle to the next requires a tap on the target ball, and another tap on the destination. Repeatedly, the tap on the destination results in a selection of a ball in that receptacle. Attempting to move that one, out of sheer futility, results in the selection of the ball in the intended destination. Insanity, and while this game would otherwise be an interesting way to pass time and exercise a little basic logic, this bugginess led me to simply delete it, for squandering more effort on trying to make the thing work, than to actually solve the puzzle intended. Oh well. Better luck next time. I hope the developers read this, in case they can fix this rather annoying bug..DocbeepsjbVersion: 10.0.7

Deleting because of adsLove the game. Challenging with easy enough ways to save the game when you get stuck. Very enjoyable. However, in the last few weeks the ads have gotten incredibly annoying. Not just lengthy, but super frustrating in the fact that once the “x” comes up to allow you to exit the ad, it’s really just a decoy. It takes you to a screen to download the game in the ad - then you click done and it takes you back to the first ad, click X again and it does it all over again. You end up clicking at least 5 times to get out. The ad will run around 20-25 seconds no matter what you do. I understand needing ads since I’m not willing to pay for ad free game, but don’t insult me and waste my time jumping through hoops to get out of the ad..MarieandjasonVersion: 2.9

SAVE YOUR MONEY!It’s a fun game but you can NOT remove the advertisements. And if you turn the volume of the game off when an advertisement comes on it will be full volume! So if you’re in a crowd everyone will suddenly know you’re playing a game…so much for privacy. If you’re listening to an audiobook it will play over your book and you will have to back up to catch what you missed. Personally I don’t appreciate the dishonesty…they took my money and yet you are still playing advertising?! I purchased this game for my father who has dementia…I’m deleting it to find a game that doesn’t shove advertisements down his throat…they already got my money but at least they won’t make anymore advertising money off of us. Sad to do that to an old sick man! Unethical horrible liars that they are!.Sada74Version: 10.0.4

Fun, challenge but FREEZES a lot.I enjoy this logic puzzle and have played enough levels to unlock all the various color themes, etc. I wish there were more usable color themes. Some of them are not distinct enough to be usable: e.g. having both a light bluish-green and a light greenish-blue. So it’s best with the default color scheme. The big problem is that it freezes on me a lot! I’ve never encountered a game with such simple graphics to have trouble with lagging or freezing. Usually that’s more a problem with graphics-heavy, processor-heavy apps ... and this simply designed logic game. When it works, I love it. No timer, no losing lives, just logic and unlimited time and tries to beat a level (or start over if you get to a dead end)..SilverhillVersion: 4.5.16

Just okGot the app since it looked interesting and fun but it’s REALLY choppy. While playing it, it heat up my phone which was incredible for a simple game. At times the ball wouldn’t go where I’d want it, as if it was stuck to some scripted sequencing which felt like I had to play it THEIR way. It was great tapping a ball and it would just select the other tube’s ball instead of moving. It was what ultimately made me delete it after a short run. As you can see from other reviews ads are terrible especially when some of the levels are short. Also as a last note I tried tapping the feedback button which didn’t work but it’s very cool that the “Ad Free” purchase popped up right away when tapped. :)))).Coffee_ColorsVersion: 4.5.21

Wow, bad app supportSo I started playing this game about a week ago. I liked it so much I purchased it to play ‘ad free.’ Now to be fair I had a issue with my card on file with apple because I noticed after I purchased it I still had annoying ads. I fixed the problem on my end. Meanwhile I still have unwanted ads. I tried to reach out several way to have the developer fix my problem but to no avail. I even reached out to Apple who were most helpful. This is my last resort. I really love this game but the app support stinks. I would appreciate someone reaching out to help me. Otherwise I will get my money back and ditch this game altogether. It’s a shame too because it’s a really fun app. Sad.Lori12_61Version: 10.0.2

Ads don't work; Can't get rewardsAs of two weeks ago, give or take, the video ads aren't loading 80% of the time, which causes me to be unable to claim rewards like more undo turns or a test tube. Most of the time, the screen is black and won't even feature an "x" to close out the screen and return to my game, so I have no option but to force-close the app. This is very confusing as banner ads are still displaying over the black screen sometimes, and tapping on the black screen will prompt you to download whatever app it's supposed to be advertising. I hope you guys are able to fix this, as this app is otherwise quite enjoyable..User128637228Version: 10.0.10

Likely will uninstallUsed to be fun until the last update, now all the balls are question marks except the top one in each container. I rather uninstall it if it stays like this….Mpabc123Version: 7.0.0

Use to love this gameThe new update ruined this game. Question marks instead of colours?!! I won’t play again..Hee9986Version: 7.0.0

Fraud - take your money and you still see ads!Loved the game so spent the $3.99 to do away with the ads… took my money and still see the ads! Tried to contact and email bounced back… will be logging a fraud complain! Save your money!.Wig1008Version: 7.0.3

Do not buy-fraudulentGame is pretty good bit the incessant ads ruined it. I decided to pay the $3.99 to enjoy the game without interruption; bad mistake. Still have ads all the time and lost $3.99. Do not do the same mistake as I did..ReckedeeVersion: 10.0.5

The update ruined itThis game used to be good but the new update where it only shows colour of the top ball makes the game impossible. I’m deleting the app..PrairieSky7Version: 7.0.0

I paid for no ads and still get the ads!!!!!I was annoyed with the ads, paid for it to be ad free, shows purchased, most times when I press to undo a move an ad starts. I was fine paying for the game because I enjoy it. But the fact it doesn’t come as advertised is beyond disappointing..Shabs123456Version: 7.0.3

New update freezingSo disappointed with the new update. Adds will pop up and then freeze. You can’t get out of them without rebooting your system. Super frustrating!!! Worse ad is 10 minute chair yoga. The game will freeze every time it comes on. We have to reboot in order to get the game to play again..Coco OntVersion: 16.0.1

Still getting ads despite paymentPaid for “no ads” and still getting ads. Please refund my money..Tinfoil_princessVersion: 16.0.1

Trop de pubTrop de pub et temps d’attente interminable!.AnnietremblayVersion: 16.0.1

Paid version still has adsI paid for the No Ads version but nothing changed. Still getting tons of ads. Would like this corrected or my money back. Fun game otherwise..SashbyVersion: 16.0.1

Definitely uninstallingI saw the add and I wa like oh this is fun j downliaded it an it wa fun then adds adds adds adds adds adds. More adds then the actual game?! I will download this again when there less adds. Also I shouldn't have to pay for no adds either!.MBL FREVVersion: 16.0.0

Too many adsNot worth my time.DCheckmanVersion: 16.0.0

Ads?Too many ads makes slow slow slow! Spend more time waiting than playing game! NOT worth it!!!.Ron55pVersion: 10.1.1

Game lagsKeeps freezing and crashing.Gk_24Version: 10.0.10

Freezes constantlyBetween the relentless ads and the ad-induced freezing it’s impossible to assess whether this game is worth buying. Until the developer addresses these concerns, don’t waste your time..FrubbsVersion: 10.0.9

I Paid for no ad upgrade but regretted itAfter paying for the no ads upgrade in app…. I expected it to HAVE NO ADS….. but it still has ads if you use too many undos or if you add extra column for each puzzle..VonstumpVersion: 10.0.9

Still get ads after buying!!!Still get interstitial ads after buying. Extremely disappointing that I’ve wasted money on this as the intrusive :30s+ audio on ads are still there..MmcfaydenVersion: 10.0.8

Scam..Lots of advertisements.. No instructions on how to cash out.. No reply to any email...LMN1000Version: 10.0.7

Each level interrupted by an ad.Each level interrupted by an ad..Critical SchmiticalVersion: 10.0.7

AnnoyingThis game is fun and addicting but it freezes every few levels and you have to edit and go back in a redo the level again. Also the ads are constant.. like worse than any app I have ever used..President Obama 2010Version: 10.0.7

OkIt’s a pretty fun game but there is too many ads it ruined the game for me.StateskiVersion: 10.0.7

Uses cellular dataUsed cellular data even when after I turned it off..B3ll3sVersion: 10.0.7

CreepsI was looking on my settings and it said that ball sort could access my camera and tracking, fun game overall but come on there is no need for that. 🤦🏼‍♀️.OO Reviewer OoVersion: 10.0.7

Relentless and annoying adsA limited number of ads would have made th experience much more palatable. But the ads in this app are relentless. Deleted within 10 minutes of downloading it. Don’t waste your time. There’s a million other games out there with a much more reasonable number of ads..EgBvAsVersion: 10.0.6

Fun but annoying LONG advertisementsI paid 4 dollars to play add free. It’s a nice game. However, to get extra spaces, you must watch the longest advertisements I’ve ever seen. The good news is that these adds are an addiction killer and a deal breaker..YolixMVersion: 10.0.4

I paid for no ads and still get adsCrazy long ads for undoing moves even though I paid for the ad-less version of the game. This is ridiculous..ρεggч♡Version: 10.0.4

Ads after payingI enjoy the game but not only are the ads too frequent and long but often advertise scam products. I paid to remove the ads but it only removed them between games, using the undo button more than five times or adding an extra tube space triggers an ad every time. Reported this to Apple but their only response was to speak to the developer, as many have noted this is apparently not an option..G33K360Version: 10.0.4

Still showing AdsI paid so this would be ad-free, but they still show ads. That should be illegal..KareengVersion: 10.0.4

Deleted gameThe ads kept taking me to safari and a warning would pop up saying that someone had hacked into my phone 🤦🏻‍♀️.Aligator11Version: 10.0.4

Odd things happeningI really enjoyed this game until it started acting weird and taking me to pornographic games and trying to convince me thatmy phone had been compromised. Be careful with this game..ImjidemVersion: 10.0.4

No ads means NO ADS!I like this so much I decided to pay $3.99 for no ads. No ads should mean no ads. While paying that amount did stop ads from popping up between games, it was the annoying on going, never ending ads that come up when you opt for an extra box that I wanted rid of. However, those ads are all still popping up. NO ADS MEANS NO ADS! I paid $4 and I’m still getting ads! Don’t waste your $4 to get rid of ads because it’s just a rip off and you’ll still be getting the most annoying ads. Fail!.TBGJoeVersion: 10.0.4

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