Nintendo Store Customer Service

Nintendo Store Positive Reviews

Almost but not quite thereStarting with the positives it’s great to finally have an app to easily access the store and it seems to be organized very well making it easy to find the things you’re looking for. The play data is a great feature but I do wish the 3ds and Wii U titles were up to date because it’s there but accurate passed 2020. Now the negatives are that this entire app isn’t apart of the main switch online app. It feels weird having parts of my play data like screenshots/videos on one app then log times on another app. While the store is nice, it just links you back to there website when you try to buy stuff making the process feel slower than if it was just done through the app itself. The pieces are there for all one great app like Sony has done but for now it’s all scattered across too many apps that are unnecessary in 2025.Toon GohanVersion: 3.0.0

Almost Great!So everything about the app is what I was hoping to see for a Nintendo shopping app on mobile devices. There is one aspect I don’t like, which is that it is not a full on app, where it instead direct you to the website for most things. It would be nice to see everything about a product or game on the app itself instead of being redirected to the site. Additionally, I agree that there are a lot of the separate apps, and that perhaps that the Nintendo Switch, Nintendo Today, and Nintendo Store apps should all be combined for an ultimate Nintendo app where everything news, information, fun, and shopping are all in one mega app instead of separate apps. The only one I say should be its own app is Nintendo Music, as it makes sense. The other apps, however, I feel could be combined!.GalaxyrelicVersion: 3.0.3

Great Alternative to eShopI often find myself picking up my Switch or Switch 2 just to see what the eShop has on sale. This app makes finding the deals through my phone more convenient. However, one change I’d make to it is that games I purchased that were once on my wishlist still appear on my wishlist, which leaves me disappointed when I see there’s games on sale on my wishlist, only to find a majority of them were games I already purchased. If this could be fixed, that’d be great..DMcWayneVersion: 3.2.1

Has some issues overall coolIt’s a nice way to browse the online store on my phone, and the activity log is very cool (although weird that it’s in a store app). That being said, purchasing seems to be broken inside the app. I was able to buy a few items on sale, but then I started getting “The requested page could not be found.” right after I enter my password. If I open up the page in my browser app instead, it works just fine. I imagine this is a cache issue of some kind, but I’m not sure how to fix that without deleting and reinstalling the app, which isn’t very convenient..PokemonsilphVersion: 3.0.0

Needs some significant improvementsThis app is missing some important features. It’s got the basics in that you can view and buy games and merch but I honestly expected more. Why is it so hard to find titles that are coming soon? Additionally, trying to actually buy a game will bring you to an external browser. Lastly, it doesn’t show the updates from recent Nintendo Directs. For me to justify a separate app, it should do things better than the basic phone browser experience. If they add at least the features that are present in the Switch 2 eshop I would be happier with this app..BricklypearVersion: 3.0.3

Fantastic App BUTAs usual, too many notifications and I’m getting notifications for things I’ve never added to my wishlist. I might have looked at a game I get a notification about it being released or going on sale, but I’ve stopped checking notifications altogether because I see “An item on Your Wish List is out now” or “An item on Your Wish List is on sale”..ShinaramushaVersion: 3.1.1

Hey guysI want Pokemon new games coming to switch oled too Nintendo has enough technology to make them available for everyone mostly main Pokemon game series am a huge Pokemon supporter since Pokemon red and blue if you kill the joy on the switch oled too Nintendo will be done for me just understand am paying the online am buying digital games and I am tired of upgrading my console am paying almost 100 for my Pokemon games on the switch oled if you stop supporting switch oled I will stop support Pokemon franchise.UmarjvillaRVersion: 3.0.2

Notifications are BrokenThe app itself is serviceable, and makes it easy to view your wishlist and purchase games. However, notifications do not work, at least not for games on your wishlist that go on sale. I just got in the habit of checking the app every so often because I have never once received a notification of a sale despite having them turned on in the app and in iOS system settings..ParadsecarVersion: 3.2.1

HelloI use this app not to buy things, but to see play data. Don’t get me wrong, seeing my Wii U data is awesome, seeing the many demos played in 2019 lol. But can you PLEASE have the thing where it shows all dates that you played and the minutes for each day for Wii U/3DS just like how you do with switch. It would be awesome to see more detail for Wii U/3DS too! Thanks, Zane S..Zaneo22Version: 3.1.1

Just a storefrontTapping on everything (continue to product page) just opens a web page. This should work similar to the PlayStation app where you browse, pay, and do pretty much everything except for account management stuff from within the app itself. Might as well save some space and just open the store directly in Safari..BiffMcMacVersion: 3.0.0

Needs more sorting and filtering featuresI like to go on the switch store to browse whats on sale. The shop on the actual switch allows the ability to sort the deals page by best selling but to my disappointment the phone app doesn’t have this filtering method. Please add, this would be very useful to me..LauskGRVersion: 3.2.1

Kinda lackluster but I’m glad I can see playtimes betterIt’s a web based shop which is kinda lazy and redundant for an app. If it just takes me to the site, what’s the point? Why not just go to the website??? I also wish more of these apps were consolidated, Nintendo u got like 5 apps now that could easily be just 2 or 3..LobsterPartyManVersion: 3.0.2

Very good appI hope you guys make it more smoother and remove the wishlist items that we already purchased and fix, not really a complaint but can we please have all your apps in one app, instead of multiple..Prince99FearVersion: 3.0.0

This is just a web storeThe existence of this app doesn’t make total sense. It just pushes me out to the web store. The ONLY reason I can think of this is so that Nintendo doesn’t have to pay Apple the App Store fees if we were purchasing content directly through the app instead of the web store. Great for Nintendo, but lacking experience for the consumer..Gravespy720Version: 3.0.2

Great appLinking your old Nintendo network allows you to view what games were in your Wii U and 3ds library also having the ability to buy controllers/accessories and wishlist games without being on browser is super nice. Overall great app..Kayley TarantinoVersion: 3.0.3

Just the websiteProvides some merit, with information about relevance of titles (like what directs games were featured in), but when selecting a specific game it just opens the website. Helpful if you already had it downloaded for whatever reason but no reason to download for yourself..Two2fivVersion: 3.0.1

NOT NATIVEThis app is great but i truly hate that opening items to purchase only takes you to the safari page and it isn't done in the app.DonkoboVersion: 3.0.0

Activity log is backThis is what i’ve been asking for ever since the Switch was released. The activity log tracks all playtime for your games.BogbarsVersion: 3.0.0

Could Be Better…I love that there is an app for Nintendo Switch games. What I don’t like is that it is just like going on an internet website. You can’t make purchases from within the app. Don’t stop making this app better… it has a lot of potential..JBthaDonMegaVersion: 3.1.0

Please support Apple CardOverall it is good and finally able to skip the website. I would highly recommend your store to support the Apple Wallet since you are on IOS now. I hate to enter the card infor or have your site to store the card..Eat4SkiVersion: 3.0.1

Love The AppThis app is great and I see what they were thinking with this app! But I think the Nintendo Switch app and the Nintendo Store app should be combined into one app!.Faelink1941Version: 3.0.2

BasicJust a store, pretty good stuff you can get with the points..DerpalotlVersion: 3.0.3

Pretty decentIt works good and is basically just the eshop on the switch but i do wish it was just a part of the nintendo today or nintendo switch app instead of being its own thing.Mack aroniVersion: 3.0.0

HistoryI like seeing the history of the Wii U and 3Ds games I’ve played.JUST FIX IT OR GET BAD REVIEWSVersion: 3.0.0

Landscape modePlease allow us to rotate our device to view videos in landscape mode..Madsax8Version: 3.0.3

Why?I don’t understand why Nintendo doesn’t just combine all 7 apps into one… there is no need to have 7 apps…..Diego_599Version: 3.0.0

How come there isn’t a Kirby mobile gameIt’ll be perfect for a Kirby game who will play just like a platform or but with cheap ads.Alexis Broglin BabyyyVersion: 3.1.0

Just tedious and pointlessWhat’s the point of having an app, when everything you click takes you to the webpage? this is completely useless, better to just go on the website..G4ys0nVersion: 3.0.3

NintendoThank You Nintendo For Creating The Nintendo Store Mobile App.SuperMarioFan02Version: 3.0.0

112 ratingIn honor of Hollow knight’s 112 precent, I’m doing a 5 star rating.Neønr¡der™️Version: 3.1.0

FinallyBeen waiting.DrequanGTAVersion: 3.0.0

Nintendo Store app is an awesome!Nintendo Store app is an awesome!.Trami Thuy NguyenVersion: 3.1.1

Good app, but needs improvementI really hope Nintendo improves this app and makes it faster and easier to use. One thing that’s frustrating is being forced to download a game immediately after purchasing it. There should at least be an option to download it now or later. It would also be great if Nintendo could combine all of their apps into one, which would make everything much simpler and more convenient..Seet1663Version: 3.0.3

Very convenient and well designedI’m giving this app a 5 star review as it now gives us a option to use our eshop credit on actual physical items like consoles and games and merch and much more im currently at $400 on my eshop account and currently adding more to it week by week so I can buy myself a second Switch 2 come Christmas time also looking forward to Metroid Prime 4 and many other games Nintendo products that will be releasing on this app cheers.Jonathan HouetVersion: 3.0.2

Nintendo Amazon!!!Basically a Nintendo version of Amazon, which is awesome! also the best way to buy amiibo.G@mE ReviEW$Version: 3.0.1

I LOVE THE LEGEND OF ZELDACould u maybe add some merchandise for final fantasy? I would really like that and also the princess zelda botw plush is out of stock so would u mind making it in stock again cuz I really liked it. By the way, could u also make another botw type of game like since totk is basically botw 2 can u make a third one like that? Cuz I really love those TLoZ games.💙✨TLoZfan4Life✨💙Version: 3.2.1

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Nintendo Store Negative Reviews

In Need Of A Major OverhaulMost switch users want a direct access to the gaming library. To see what’s on sale, buy/etc when not on the switch itself. Why in the world are we redirected to an in-app browser? I don’t need to see shirts, and all that other nonsense. Split merch and other things that aren’t games into their own app. Nintendo please this needs to be switch games front and center. What’s the point of this app? If I’m constantly going to an in-app browser? It’s not impossible to have digital stores within apps, so do work on that..Ruby ForestVersion: 3.1.1

Login MessAs always Nintendo does something really weird and makes this app less useful than just going to the website. The issue is that it seemingly randomly opens a web page where you are not logged in — despite being logged in to the app. Nintendo needs to hire someone to streamline all of their online services. Clearly this skill set does not exist within the company..Rokii77Version: 3.0.2

Not even a real appLiterally just launches the browser version of the App Store in a separate dedicated panel on your phone. No options for filtering when searching. Very slow load times and unoptimized interface. Come on Nintendo. This should be combined into the Switch app with easy options to browse, view trailers and descriptions, purchase, and download, just like the PS app. It’s not that difficult..AntodavVersion: 3.0.0

Publisher search no longer worksWhen you look at a product page for a game, the link to search for the game publisher’s other games no longer functions. When single tapped it brings you to the general search page. If you tap and hold, wait for the pop up link, it will behave with the correct search result..Stx66Version: 3.2.1

Will not open iphone 15I have an iphone 15 running ios26 now and every time i open the app and sign in it just immediately crashes. nothing i can do and not much else to try, only way i could get in was continuing not signed in but that takes most of the features :(.TRK3 ;)Version: 3.0.1

Making purchasesI was kind of hoping we could make purchases within the app, without being transferred to the website version. Kind of makes this app pointless.XxAKACALEBxxVersion: 3.0.0

Too many indie gamesGarbage games on top of the good games and indie games. Mostly unfinished money grab games. They really do not test their games. Over priced games as well. Games people do look at is overpriced. Nothing but greed. These developers and companies ruin everything with their greed. I really don’t like gaming anymore..Notright1$2Version: 3.1.1

Needs workNot bad but they need to built everything into one app instead of having mutile apps and also the store is just a web app….ArrefusVersion: 3.1.0

Too many slop offeringsNintendo needs to bring back their seal of approval. Everyone and anyone is serving grade A slop on the eshop, and it makes it difficult to find games worth buying..SammyNoNoVersion: 3.2.1

Stop bloat pleasePlease stop making brand new apps we have to download for things that can very much have just been added to the existing apps you already have..Shift087Version: 3.0.0

Why do I need to update this?Every nintendo app requires updates in order to keep using. If you’re not up to date, it forces you to the app store. Ok? I don’t care enough to use the Nintendo Store app frequently..RoaringKnightVersion: 3.2.1

A totally outdated appAs will all other nintendo apps, this one is straight from 2008: no iPad support, no liquid glass, a lot of web content. We can perfectly use our web browsers instead..Version: 3.0.0

Pointless AppThis app is such trash. It’s a storefront that opens their website. Might as well just bookmark the website if it’s that important to you, this app is pointless..Gameman114Version: 3.0.2

One of the worst digital game stores aroundNintendos store is the epitome of corporate greed. The games here are over priced and don’t even pretend to participate in competitive pricing. Do yourself a favor and sell the switch 2 for a steam deck..Kale blazerVersion: 3.0.3

Nice idea but…It just opens the webpage to buy the game, might as well just use your web browser..NiGHTS4EVAVersion: 3.0.0

Really big issueThis app is causing my phone to crash. Specifically why selecting Sonia’s character info on age of imprisonments info page. Please be careful and Nintendo fix the app.Petepow247Version: 3.0.0

Why Nintendo?Let’s be real, all of us will use this just for the play time feature..Lag8myjumpVersion: 3.0.0

Not OptimalThis app nearly broke my Nintendo Account. Its login screen is devastating if you try connecting your account..Jad1sVersion: 3.0.3

Great but misses the “shopping”This app is great if you want to look at their products, but if you want to buy anything just use Amazon. This app doesn’t let you purchase from it, It’ll redirect you to the website. Which I don’t buy from websites. I hope this serves as a good review Nintendo Store Devs..Kachkowski-TechnologiesVersion: 3.1.1

Wtf✌️🫩son😭, use the website and amazon💸💸💸💸💸.Ke je xhkwblfbwkcbVersion: 3.2.1

What is the pointBro just use the website.Thundercock⚡️Version: 3.1.1

Why so many appsShould’ve put these features in the other Nintendo app.Professor_oulalaVersion: 3.1.1

BadMake this an actual app rather than making this a portal to websites. Useless.Austin sewersVersion: 3.1.0

Most links lead to webpageThere might be an app for browsing titles now but anything you need more details for still opens in the in-app browser, which is not ideal and ruins the experience. Purchasing and viewing details should be available in the app and not delegated to the browser that I have to sign into AGAIN..IPodtouch4-TVersion: 3.0.0

Why is my “on sale” tab at zero?This app is totally glitched, As I was checking what was my wish list checking what games are on sale? It only shows zero results while in the all tab is perfectly normal. What gives? One star..Gaming RetroVersion: 3.0.3

App keeps crashingApp loads for two seconds and then crashes.TopinusVersion: 3.0.1

Just open the websiteThis is just a view that opens the products website pages. There is no value to have this installed..ShadowGringoVersion: 3.0.0

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