Perigold Customer Service

Perigold Positive Reviews

Good Company!I live in the mountains and needed to furnish a three bedroom house from bare floor up. Did I mention that this was in the middle of the pandemic? I used several online companies and have to say that Perigold was most helpful. Obviously, delivery was difficult ( narrow, curvy roads) but Perigold’s local delivery service was excellent! I can only say that the customer service saved my life with their kindness and understanding. This is definitely a company you will want to have in your “decorating” corner!.Dancer galsVersion: 5.118

Product data needs improvementConsistently when I’m looking at products, there are not enough images, product details don’t give a full description of the product, often the imagery is confusing to what you’re purchasing and the description doesn’t really help with describing what the items is. For example, the image of six pillows you have no idea which pillow you’re actually ordering. Considering most of the items I would say are luxury brands with luxury prices it would help and would be expected to have a bit more information with best in class data if you’re going to be investing your money..Jenx FamVersion: 5.186

Website is easy to navigate and offers a broad range of choicesOver the past couple of months, I have placed several orders with Perigold. The process has been seamless. In one case, I decided I had ordered the wrong size of a particular plate. The return was effortless and the replacement/new order came within the timeframe they listed. I strongly recommend working with Perigold. They do a good job..EllenThePlannerVersion: 5.106

QualityThis app full of quality product and elegant Every and each thing looks wonderful and Also they have a great promotion most of the time Before I shop any where I go straight to the app Because all the products worth the money you spend it I love it 😍.TahzniVersion: 5.128.2

AngelaI haven't received my rug yet but I have shot Perigold in the past. For some reason today they gave me an awful hard time about excepting my platinum card information and the more times I put it in the more times they kept telling me it was wrong until finally I went in as a guest. That would make it difficult for me to shop in the future.FanapelaVersion: 5.115

Wide variety of ProductsPerigold offers high end products and a wide variety of products and brands. The offerings are quality items at competitive prices. Their customer service is AMAGING and works with you to resolve issues and value you as a customer..Deb's iPhone XVersion: 5.137

High EndLoving Perigold because there are more up to date high end choices for the home than anywhere else online. Also love quick return approval when an ordering mistake was made ( by me). Only thing that would improve is free shipping and free returns like Neiman Marcus and Nordstrom’s. Thank you Perigold. I keep coming back..Beachy!Version: 5.60

User friendly!A beautiful but functional app that allows you to browse for days and find gorgeous product. Filters work really well and search is solid so you can always find what you want..Cico15Version: 5.41.2

QualityQuality of the product that’s offered is worth your purchase!!!.Hard rubber bandVersion: 5.219

Gold mini knot lampThis is a beautiful little lamp. I previously ordered one, and decided I just had to have another one to balance things out. Just lovely!.Jofran148Version: 5.227.2

My favorite online retailerHigh quality, great service, better than shopping in person.Peg, Adult ColoristVersion: 5.249

Always a pleasureAlways enjoyable shopping, thanks to you Birch Lane. Your site is inspiring and easy to navigate. I appreciate the inspiration. Highly recommend!.Ms. KathleenVersion: 5.239

Southern girlI do love the unique and awesome quality of all of the items I have purchased at Perigold. It’s always such a treat to browse their website.SugartymeVersion: 5.132

Always top merchandiseSuperior selections for your home. From furniture to bedding and kitchen gadgets always the finest designs and quality. Love their delivery team too!!.Blanca and EnriqueVersion: 5.266

I love Perigold!!!This is a great company, much much better than Wayfair. Products are quality and customer service has been good.TxbootgirlVersion: 5.116.1

Great for inspirationI love looking through all the products and photos to get inspiration for my home!.Allisonl137Version: 5.38

Always excellentAlways quality, on time and exactly what was pictured..CabonowVersion: 5.44

Great app for home purchasesExcellent offerings, fantastic layout, very easy to navigate. Will be buying on this app often..RobPowers22Version: 5.38

Perigold productsTend to be high end and we’ll-made..Wallis NicitaVersion: 5.145.2

EasyThx for making it so secure and easy.Linda4334Version: 5.136

PerigoldEverything I get from them is so nice!.Jerbal62Version: 5.210

Truly HansonGreat quality and very prompt service. Great design.Truly graceVersion: 5.140

Great customer serviceMy Rep Grace is great! Always helps me with all my orders!.Nope#Version: 5.249

Seamless and elegant!I really love shopping on Perigold it feels like it’s been specially curated and has gorgeous images.Selena6153Version: 5.38

MsQuality merchandise & great customer service.SueHauptVersion: 5.169

WallpaperLove the variety of vendors and styles.KainedesignsVersion: 5.266

Gorgeous fabric.I do wish they would show the measurement of the fabric shown..GirlinsVersion: 5.52.2

StyleWow, breathtaking style for the home..L a reddingVersion: 5.209

Shipping to Puerto RicoMost of the articles doesn’t send to Puerto Rico.Almita27Version: 5.123.2

Beautiful furniture!Love this website!.CHS2820Version: 5.41.2

Charges for installing the app?Was I charged for installing the Perigold app on my iPhone?.BmbrerlandVersion: 5.160

Fastest Returns on the Planet!!Love shopping at Perigold!.ArleneSBVersion: 5.188.2

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Perigold Negative Reviews

Watch out for return policyPerigold charges for return. Ask for the return cost before you order. Return services do not exist except for a website. It’s services department has no idea how to solve any customer related return issues. Useless!!! Dear Perigold President: please improve your return policy and practice before selling!!!.James PlanoVersion: 5.256

App not use friendlyToo many problem with your app. And the fact the nickname are all taken in order to avoid sending you a bad review is really stupid. No one like to loose time as you make us.Xjeox,slsiVersion: 5.216

Annoying featureAnnoying that every time I click on an item and go back afterwards I lose my spot in the que of items. I have to scroll down every time. Makes using this app a really annoying aspect that could easily be fixed. I avoid using it because of this..SA00COBAHVersion: 5.71.4

Horrible filteringIdk if it’s a glitch or a bug but every time I try to filter my search it doesn’t allow me to. Even when when I’m trying to select a certain color it won’t show the preview. How do you expect someone to trust and order from here when the filtering and selection does not work? Trash!.Nicci H 32554432Version: 5.70

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