Pacific Catch Positive Reviews
Make pickup easierThe SMS and even the order history in the app don’t show your name. The person at the pickup window always gives me a hard time to show them who the order is for alongside the order but it’s not presented in a way that makes pickup easy.Pws5068Version: 1.60.0
Make it easier to select a pickup timeIt’s not very obvious how to change the pickup time. When confirming the order there should be an option to choose when to pick it up. I called the restaurant immediately after placing my order to tell them I wanted to pick it up later, but it was too late. The kitchen had already begun to prepare it..BruinGirl2001Version: 1.60.0
No Apple Pay ☹️Even if it supported auto-fill (which it doesn’t), I wouldn’t use this app. Had my order ready to go…and placed an order somewhere else instead..Daryl ZeroVersion: 1.58
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Pacific Catch Negative Reviews
No ability to log walk-in orders. Poor profile capabilities.I have a profile but went to Pacific catch as a walk-in and ordered about $80 worth of food and I’m unable to log any reward points doing a walk in. Also I can’t modify my picture on my profile as it appears in my iPhone. The app appears to use the original photo and not the post-edited photo that’s viewable on an iPhone..MCarringtonVersion: 1.58
Can’t track ordersOnce you place your order your order status is sent into outer space. You can’t track your order and have no way of knowing. What’s the point of sharing your number then? Food sits out because you don’t know when the food is coming. For a place to be so pricey you would think that they could figure out how to add a tracking feature..AsailorsvoyageVersion: 1.58
Slow, no credit card autofill, can't check outNormally apps are way faster and convenient compared to a website, not true here. This app takes much longer to load, doesn't allow automatically entering credit card information, and failed to check out multiple times. I gave up and used the website, 15 seconds later my order was placed. Don't bother with this app..NDTrooperVersion: 1.58
Not my favorite appThere is no way to cancel an order once it is placed.
It seems that it is very complicated when you try to place an order, it isn’t user friendly.
I also don’t get notification until after I get my order that my order is ready. The instructions that I put on the order the kitchen doesn’t always follow it..DG0707Version: 1.60.0
Love Pacific Catch, butThis app keeps crashing on the home page with no option to navigate anything to anywhere, regardless of whether I delete and reinstall it or not. I can’t even log in on your webpage as a backup plan...Missy_BVersion: 1.58
No way to track an orderApp said 30 minutes. It has been 55 and I am starving. To my utter chagrin I could not find a way to track the order..SFSailLadyVersion: 1.60.0
Don’t do deliveryYour order will arrive e 30-45 minutes after it’s prepared because the DoorDash drivers pick up more than one order so it arrives cold..SherryLidiaVersion: 1.60.0
App doesn’t allow hands-free deliveryThe doorbell is rung every time even if the instruction says not to! Room mates have work schedules and this wakes them up. Really upsetting..Fred gaussVersion: 1.60.0
Order complication time is incorrect .Had to wait for half an hour..UnEgorVersion: 1.58
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