Domino's Pizza USA Customer ServiceDomino's Pizza LLC

Domino's Pizza USA Customer Service

  1. Domino's Pizza USA Customer Service
  2. Domino's Pizza USA App Comments & Reviews (2024)
  3. Domino's Pizza USA iPhone Images
  4. Domino's Pizza USA iPad Images

Conveniently order Domino’s Pizza from anywhere on your iPhone, iPad, or iPod touch. Build your pizza just the way you like it or choose one of our specialty pizzas. Add items from the rest of our oven-baked menu including chicken wings (traditional and boneless), pasta, sandwiches, bread with oven-baked dips, drinks and desserts. And with the Domino’s Tracker® you can follow your order from the moment you place it until it’s out for delivery or ready for pickup!


To install Domino’s for Apple Watch: After installing the Domino’s Pizza app for iPhone, open the Watch app on your iPhone, scroll down, and tap on the Domino’s entry. Make sure “Show App on Apple Watch” is enabled.

Use the Domino’s Pizza app to order from restaurants in the United States, not including Puerto Rico. To place an order in Puerto Rico, visit www.DominosPR.com.


FEATURES:

• Create a Pizza Profile to easily access to your saved info and recent orders (not required)
• Order your pizza faster than ever by creating an Easy Order!
• Join Domino’s® Rewards and earn FREE Domino’s every 2 orders!
• Pay with cash, credit card, debit card or Domino’s gift card
• Use our voice ordering assistant, Dom, to add items to your cart and to select a coupon
• Use Apple Watch to track orders, or place an Easy Order or Recent Order right from your wrist!
• Use Domino’s Tracker notifications to follow your order until it’s out for delivery or ready for carryout!

Domino's Pizza USA App Comments & Reviews

Domino's Pizza USA Positive Reviews

Dominate your hunger w/ domino’s pizza app (yum!)For you Pizza lovers out there like me, this app is easy to navigate and quick to use. I’m not the biggest fan of Domino’s Pizza but there garlic bread bites and chicken pasta is to die for in my opinion. the prices aren’t cheap but they’re not too expensive either unlike Pizza Hut (yuck lol jk, or am i?) but that’s besides the fact. on the app many options are available as far as food items & sizes like the following: toppings, drinks, sauces, desserts, small, medium, large etc. and once the order is placed a timer starts to let you know how long your food takes to either be ready for pick up in store or curbside along with when the delivery starts, depending on selected choice of receiving your order. I could be wrong on this, but for domino’s die hard members with an account: I do believe that the possibility of racking up points to get discounts does exist. no matter what I definitely recommend this app over going to their website the regular way online as it is quicker to get to and on the app once you have an account on there if you choose to stay signed in your saved location for the nearest Domino’s store Never changes. also, the app is useful for any future domino’s employees looking to apply at a selected location..Version: 9.6.1

I love it!! - babysitter editionBeing able to look at the menu and order online makes things so much easier. I babysit 3 kids at a time and when I order pizza it’s hard to pay attention to them or for whoever I talk to on the phone hear me. The app itself is organized and shows prices and coupons while you look through the menu. The food is also very good if you are one that gets full quickly. There is a huge selection of food to choose from and there is always a good coupon to use (my favorite is the 5.99 deal because the kids can get a pizza with 2 toppings they want. And then I can get either brownies for them or if I want a sandwich or salad instead of pizza I can get them- and it’s a short price considered what I could pay at other pizza places). Another thing that is beneficial is how I don’t have to stand by the door guessing the time they will be here. Instead they let me know when they left the store and the store is 10 min away so I know they will be here within 15 min. So I’ll stay by the door for like 5 min instead of the whole 25-30 minutes. The app is very beneficial and helpful. So I def recommend this app, especially for my friends at a party or when babysitting.Version: 7.1.0

Improved pizza, even gluten-free & very good app but…I have been impressed by the low cost, ordering ease, speed of delivery & quality of pizza, even gluten-free option, and the ease of ordering using the app. Not the pizza I used to know but so much better especially considering the price and low cost delivery compared to other franchises & restaurants. I only wish Domino’s would ease up on obviously challenged store owners trying to meet the brand name’s guarantees almost impossible to deliver in the time promised especially in a large congested city like ours. Getting notifications that our order has been delivered, when not yet true, in order to satisfy brand name agenda’s & quality measures, does not serve the many possible customers in a large city at the prices allowed for the store owners, especially when adding staffing problems in our country to the ‘mix’. Ease off of the owners allowing them to serve their customers truthfully as best they can in this economy & US employee market! I am thankful for an affordable pizza option to the almost $30 (&higher cost) of ordering elsewhere taking longer delivery times preventing me from enjoying pizza unless i can pickup..Version: 9.2.1

Please add garlic options to the appI love the food and the app is a great help but I wish there was an option for pasta/ bread bowls, pizzas, bread knots, wings, etc. to have the options of garlic or no garlic. I rarely get the bread bowls because I have a garlic intolerance I’m not allergic but it’s very very painful after eating it. I don’t like having to place an order only to realize too late I have to call the store and ask them not to. I don’t normally complain about anything with the food I really love it but it’s very awkward and inconvenient to have to call just to avoid a mishap. I feel really bad about it because a lot of the people that work at Dominos are really hard workers and the branch we order from are some of the most kindest, hardworking, genuinely care about the customers and take pride in doing things right. A lot of people who work in the food industry do care about their customers or their work of their job and I feel that a lot go under appreciated. Thank you for making the app to make it easier to order and thank you to the workers for all your hard work. Especially during the pandemic..Version: 8.2.1

Imma be honest about itThese ppl that made the pizza they be mean whenever you tell them you have it all the way burned order a pasta they talking about we don’t see you order pasta like dude sometimes your point don’t even show up on the system n I don’t care I just want my food cook right. I used to work at dominoes so I know ppl played around in there n the boss would like them then they look at the food n don’t want to admit they have it burnt You ask them to remake it n they get upset. I don’t know why they don’t buy the products, they just make the stuff so we can order. Oh then the system they took money off my card it took me a whole month to get it back n everyone gave me a problem 😕 I called up there “Ma’am I don’t see you order it didn’t pop up in the system” a girl with an attitude n I’m looking at my bank and I can clearly see they took my money took me an whole month cause they said I had to wait til I can get it back. So they have time where it just bad tbh it would be nice for corporate to actually answer the phone when I called or something they food good just this site in general isn’t.Version: 6.8.2

App needs to be modernizedAm only giving this review because I was unable to place a delivery order from my favorite store. Usually I do carry outs but on this occasion I was unable to go out, so I had to use the delivery service. Thinking all was going as planned I calmly placed my order only to later discover some few seconds later my carry out store address on my profile was changed automatically. These seemingly did not sit well with me so I hurriedly tried to change the address back to my favorite stores address, only for me to find out that if you choose to use their (dominos) delivery service, you will automatically assigned the nearest store close to your location, this evidently infuriated me, because I have already gone to the store that was automatically assigned to my profile twice and I was not satisfied with how they make their pizza. Please if any of this app developers should see this, try to ensure you make it possible for people to order from their favorites stores in as much as they can pay for the delivery. The other reason which aided in my decision to award this app three stars is the lack of modern user interface. Am improvement in that area will be greatly appreciated..Version: 9.0.0

How can pizza be this Good!?I’ll tell you how; You want a delivery driver that’s willing to battle the unstable elements of blistering winds and sheer cold late at night against terrible drivers that impede their journey to deliver said treasure politely and elegantly at your door without breaking so much as a sweat to save your relationship when your significant other complains there’s nothing to eat since you couldn’t get the groceries and all the stores are closed? Yes you do. You DO want the blessings of humanity to ring your doorbell and support your relationship like Atlas holds up the world on his rippling shoulders all the while enjoying the very pizza you ordered in a cozy warm living room while the champions that brought upon a new form of nirvana accept your shillings and tip their cap looking over their shoulder dramatically in the night like Ryan Gosling in ‘Drive’; KNOWING FULL WELL that they are the real heroes and live a life of danger and unprecedented hazards that live on the edge like a 1970s action flick with unnecessary explosions because not all heroes wear capes but all heroes have a uniforms. I PROPOSE A TOAST! TO THE TRUE CHAMPIONS OF FLAVOR ! HUZZAH BRAVE WINNERS! HUZZAH!! - A pleased Customer.Version: 4.5.1

Glitchy, but otherwise wonderfulThe app works wonderfully most of the time. Customizing an order is very easy, and saving favorites (orders, locations, payment options) is easy. Weirdly, there doesn’t seem to be an option to remove locations or payment options. The tracker is usually accurate, and you can use coupons easily on it, too. Despite what other reviews say, you CAN modify your tip—it’s just on the screen after your checkout page. It defaults to $0 when you redeem a free pizza, but otherwise I think tends to default to 20%. However, for the past couple of years, no matter what you do, you cannot log in using an established password. Every single time I want to use the app, I have to send a password reset to my email, reset the password to something else (because it won’t let me use an old password), and only THEN can I log in to the app with the new password—which will then again fail to be recognized the next time I use the app. This has happened to me so often that I just expect it every time now, but I’ll still try to use my password on the app first, just in case it got fixed..Version: 10.3.1

Dominos has outdone themselvesNow as I'm sure many of us know, Dominos used to have a rap for being "cheap and inauthentic" pizza. As someone who orders Dominos a lot, I agree, it was definitely nothing compared to now. In my past 12 orders, I have received extremely great customer service, expedition of delivery, great deals, and AMAZING food. I regularly tell people to order from them more, no matter what their opinion of what their last experience might've been. Dominos to me, is a leader and example of how a business should progress in the 21st century. Everything that Dominos has done in the recent decade has been a groundbreaking improvement for the company. I only order from Dominos and will continue to until the day I die. I love you Dominos. Thank-you. Side note: the app is awesome. They keep you 100% updated the entire way through the order and very happy, friendly reminders from the employees when they're on their way and outside. Update: I've probably made around 40-50 orders in the past year using the app. Absolutely still the best way to get the best pizza!.Version: 4.4.0

Whenever I try to redeem my free pizza the app crashesI normally order dominoes once or twice a week, and 99% of the time the app works perfectly fine but whenever I try to redeem my free pizza the app suddenly wants to crash. I try to redeem it and it gets added to my cart, but when I go to add something else:crash. If I add the other items first and then try to redeem it when I hit redeem I get the loading wheel and: crash. And another thing I sort of have an issue with is you have to order 6 times to even get the free pizza and each order has to be at least 10$ but it doesn’t matter if you spend 100$ or 10$ you still only get 10 points per order this doesn’t really seem like a fair rate because you need 60 points to redeem a free pizza. If person A orders 6 times and each order is 10$, they will have spent 60$ to get a free pizza. Person B orders 6 times but each order is 40$ they will have spent 240$ to get the same free pizza person A only spend 60$ to get. Im not saying you should get 10 points for every 10$ (although that would be the best ratio to use.) but at least 10 points every 20$ you spend after the initial 10$..Version: 10.5.0

Great app, only needs minor improvementsThis app is snappy, easy to use, and highly functional compared to other “fast food” apps. The dev team did a great job. A couple suggestions for improvements: For carside pickups (mandatory in my neck of the woods during Covid), it would be nice if we had the option to have our car’s details (color, make, model etc) saved. I have to re-enter the details each time...not convenient. Same goes for delivery instructions...let us save them for next time. Rewards: they should be point-based for each dollar spent...not just 10 points for spending any amount over $10 points. $10 order? 10 points. $40 order: 10 points. What’s the incentive to order more?. If I’m spending $20, I should get 20 points, not 10. Now, I just create two orders if the pizzas are $11-12 each. Do whatever math you need to, to make rewards make sense, but don’t incentivize splitting orders up...it’s inconvenient for us and sometimes confusing for your staff. Also, a visual graph indicating our point standing would be nice..Version: 7.7.1

50% off coupon errorSo I’ve been using this app for a while and I usually get my handmade pan pizza with the $8 coupon. That was a total steal, but it’s gone now and has been for a while so I stopped using the app for a while. Then I heard about the 50% off online coupon through Snapchat and I thought “oh cool, I could go for some pizza right now”. So when I login to my old account and tried to apply the coupon, it would not work. It keeps saying “COUPON NOT AVAILABLE. THIS COUPON IS TIME SENSITIVE AND CANNOT BE ADDED TO YOUR ORDER AT THIS TIME” I checked the expiration date on the coupon and it should be valid through March 20 through 26. Today is March 22 so it hasn’t expired yet. What’s up with that?? First you take away all the best coupons and now we can’t even save some money over a time sensitive coupon that hasn’t even expired yet??? This app was my go to when I really wanted some quick pizza. Now everything is over prized and it seems like this app has got bugs. I’m really tired of Little Caesar’s bland pizza, but it seems like I’ll have to go there now. If someone could look into this problem then that would be great….Version: 10.1.0

Please more toppingsEvery time we see an ad on TV from Dominos the toppings are amazingly an abundance on the pizza. And when I get my pizza I’ll get maybe a handful of Topping! It’s pretty sad that you see more cheese than Topping. I know black olives come in a can. They can’t be that expensive just to throw a half a handful on them be generous! You know we all don’t just like cheese we want toppings pepperoni bacon sausage black olives onions peppers and etc. I’ve gotten the pepperoni lovers. It looks just like a regular pepperoni pizza! So I feel like I’ve been wasting money just ordering the specialty pizzas. If they don’t put enough toppings on it to even matter. So I save money by not even bothering to place the orders for the specialties. If you guys please could work on this I’d greatly appreciate it. I’ve ordered pizzas throughout the years here and it’s only been a handful where they’ve been really good. I’m not a picky person but when your boyfriend says don’t go back there. Did their pizza is not worth the price. It’s not a good sign when you order five pizzas in the more..Version: 6.8.0

Greatest Service in a long time!We’ve lived in the Lent’s area of Portland Oregon for the better part of about 40 years now. We’ve ordered Dominos about once a month for the majority of the past about 10 years. Our home store is the one near Eastport Plaza. Until recently there’s always seemed to have been something wrong with our order; wrong order, wrong toppings, items missing (like bread bites or soda.) we’re ordering again tonight because the last couple of months we’ve had incredibly great experiences! Nothing has been wrong and everything has been even better great! (I should also mention this is not only for delivery, but occasional carry out as well) Not sure if there’s a new manager, or a different crew (I do notice there’s usually someone training on something, so I’m guessing there may be a bit of quick turnover as is the case with most fast food type stores) Anyway! Whosever running things for the better there please keep on doing what you’re doing because it’s definitely working! Thanks.Version: 5.3.0

Used to be goodMy last two deliveries was absolutely horrible. The app would say this person has left the store at this time but I wouldn’t get My pizzas until an hour later when it’s in between warm and cold. Three months ago was the worst where it took them 3 hours to get my pizzas delivered in two separate deliveries...I don’t know why I couldn’t get them in one delivery when I only put in one order. On that note one of the pizzas was wrong. I complained only to feel like I was being shrugged off to an excuse of “ we’re really busy on saturdays”. If that is so then hire some more people to work Saturday’s and give me my pizza in a timely manner! On top of that not all pizzas are consistent with one another in taste and quality. The first time I had break sticks here, it was absolutely amazing! Then the last two times it was mediocre so I never get them anymore. Sometimes there’s just enough sauce which is amazing and then other times the sauce is overflowing the pizza as if I ordered extra extra sauce and then there are times where I have to question myself whether or not they forgot the sauce..Version: 4.5.1

The Pizza Is Suddenly Really GoodI have not ordered Domino’s for years because the product was no better than grocery store frozen pizza. I needed a pepperoni pizza for kids, and I decided to order one of the new pan pizzas for me. When I picked up the pizzas and opened the first box, I was so surprised by the appearance of the product. It was smoking hot, the pepperoni was crisp and sizzling, and the hand tossed crust was blistered, crackly and perfectly, very slightly, charred. It was magnificent! I opened my pan pizza (sausage, jalapeños, diced tomatoes, and onions). It was equally fantastic. A bit of the cheese, just the right amount, was all the way to the edges of the crust creating that yummy, chewy, crispy edge that is so addictive. Dominoes, I salute you. You figured out pizza is supposed to be amazing, and that is what you are selling now. I am back; I’m a Dominoes customer and even a fan now. If you have not tried Dominoes lately, roll the dice. You can afford six dollars. That’s all it takes (with the coupon) to get a pizza. No other pizza company is providing the value Dominoes does at the moment..Version: 5.7.0

Palm Coast Florida Flagler plaza best in all of Florida!!I live in Seminole woods in Palm Coast, Florida. They are hands down THEE BEST IN THE STATE. And I never worked there, lol nor do I know anyone who does. But they are soooo clean. So efficient. Fast and prompt. Always courteous. I can’t say enough about them. I’m just glad they are in my delivery zone!!!! Hahahahah! P.S. tip ur drivers people. These guys u trust with ur food. So they trust u will help them make minimum wage with tips. I was surprised to find out tips are their primary income. They really don’t get an hourly wage. Again.....I’m a nurse. I’m not an owner of this restaurant and I honestly don’t know anyone who works there. I order frequently a few times a month but never caught names. It’s usually delivery. And always a different person at my house answering the door and a different delivery person. I just really feel credit should be given where it is deserved. They have never ceased to NOT impress me. And for me to leave a review is ....well let’s just say this was my first time. 👍👍👍👍👍. 👌👌👌👌👌. 💯💯💯💯💯 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️.Version: 6.7.0

Double starsI was a customer years ago and the pizza quality and service was awful. Within the past two years of using this app, Domino’s has gained our family’s loyalty. We order weekly from them and sometimes when the weather is terrible. This app makes this working mom’s life so much easier. I can order from work, and not have to worry if they got the food or not. The app alerts you every step of the way in the ordering to the delivery. I can even order for a set delivery time to my office for our lunch meetings. If I am out of town and my family members need to order food they can just log on and pull up a previous order. The drivers are always on time and know how to navigate my family’s wild country driveway. They are awesome! The pizza, deserts, subs, and wings are always perfect. And don’t get me started on their prices... they exceed my expectations. If there is every anything missing or wrong, they make it double right. I would give them more than 5 stars if I could..Version: 7.0.0

Online was down so I had to call in my orderSo online ordering was down i went through putting everything in my cart and when it came time to check out it wouldn’t load my total but I know my total was 25 at the mostest. So anyway I’m forced to call the store I tell the girl my order she says total is 47 dollars and some change okay how did my order jump up like twenty dollars. I keep repeating at least three times my order and getting a great deal. She tells me no what did I want I tell her my Oder again and tell her I don’t want to pay anymore than 25 for my meal because my coupons totaled that. So she tells me just a medium one topping pizza will be 25 dollars I was going to order it but I said okay let me hang up cause she is really trying to milk me out of more money. I hang up go back to the app and try again and I get everything I initially wanted for geuss what ...24 dollars. I feel soo played but I still ordered my meal cause I’m hungry but definitely wanted to share my night with dominoes.Version: 6.9.0

Ordering experienceWe are here on vacation and my grandkids wanted pizza. So I looked up the number to Dominos and I was moved 3 times to 2 different stores. I finally was upset after being moved around for 45 minutes. Spoke to a VERT RUDE worker who called herself a manager named Jessica. If she worked for me I would have to let her go as she didn’t care if I got pizza for my family. I then ask for her manager and was told very worker there was a manager except drivers. I was very upset because she told me she couldn’t and wouldn’t help me place my order. I needed to order online so they would know who’s store delivers to the hotel we are staying at. I own a business for 31 years and is a delivery company I would never speak or allow any of my workers to speak to my customers the way Jessica spoke to me. I will call her owner of that store tomorrow and have a few words with Manny as she told me that was her manager. I love the app so I never have to deal with a RUDE PERSON LIKE JESSICA AGAIN WHEN I AM ORDERING MY PIZZA..Version: 5.3.0

Good App, Some ComplainsThis is easily one of the most well coded ordering apps I’ve seen on the App Store, everything is fluid and works well. It has an intuitive interface and is easy to use, my grandmother could probably use this without any trouble. However, there are a few things to be said about the tracker and gift card application. When I tried to checkout using my gift card, after verifying several times that the information I inputted was correct, the system would spit out an error that there was something wrong with my card. After doing 5-6 captchas I finally got it to work, and I was sent to complete my order. However after that, the pizza tracker was behaving rather erroneously, it would jump around and even move backwards from Delivery to Quality Check, this happened several times. Other then those two rather minor issues though, I had a very positive experience with this app! I’d recommend to anyone ordering from dominoes on mobile, very nice to use. Your app developers are doing their job well..Version: 7.0.0

I ❤️dominos!I love dominos I grew up on it just like with Pizza Hut but man I order dominos las week on Wednesday one of the worst experience ever the food was warm not hot and I live only 5-3 mins away I order a Caesar salad with a cup of ranch right ok finished ordering but the app crashed right then! So I call the store to check someone picks up I’m explaining i was so rudely cut off mid sentence he asks me my address I tell him he tells me yeah we got the order in and we don’t have the salad I was pressured to talk I said so let me have more wings I could of order another pizza but no I get my order home pizza it’s just barely warm the wings barely had any bbq when I orded a cup of extra bbq with the first order nop barely 👎🏻 I never got the bbq I paid for I got blue cheese instead and the ranch that was for the salad that was supposed to be canceled with it and it’s so expensive I was extremely dissatisfied disappointed I didn’t called right away because I was hangry!!! 😤😭😩😡🤨.Version: 7.2.1

Made to order cut crazyMade to order pizza but cut uneven. I received my last pizza with both big slices and baby sized slices. How can you share a pizza cut like that when most people in your family will grab the biggest slices? You know exactly how I feel because either you are the person who wants the biggest slices or you have at least once got stuck with the smallest slice in the box. If I were a secret pizza shopper points would have definitely been taken off for my last pizza. It’s not rocket science literally cut it in half one way and then half the other way and all that is left is cutting those 4 slices in half again. The only explanation for this is the employee manning the oven is in too much of a rush. A great pizza is a work of art so also please stop dumping the pineapple just in one spot on the pizza- you’re driving my OCD crazy. I know that some people think oh it’s just pizza but I am sure that the founder of Domino’s would disagree like I do..Version: 6.7.1

Kasson, MN - hard workersFirst - this app is really intuitive and easy to use in comparison to others I’ve used. Second, I was in the store the last time I ordered and waited for my meal. It was incredibly busy. The owner or manager was there working right along with his employees. It was impressive to see him keep an eye on every moving piece and help those that were struggling. I noticed that he moved a few people around to different stations, so I was assuming he really knows his employees and what they do well. The drivers would come in for more orders and he was making sure everything was going well for them. The store had a handful waiting, and he’d keep having his workers check for our order. He was also motivating them to keep moving. He said to them “if you stop moving or slow down, we are going to get way behind.” He was so nice but yet being great at keeping them on pace. He seems like a great manager for these high school students..Version: 6.4.0

Great pizza and flawless app functionalityI applaud Dominos for their various creative methods of gaining ground in the real estate of pizza delivery in ways that are innovative and based on classic customer service. I'm glad their app delivers these features in a clear and accessible layout without hype or confusing technical issues. They let you earn free points for pizza you buy from anyone (direct approach to market research rewards). They throw up 'pizza hotspots' for deliveries because now a days people aren't always stationary. They insure carry out orders against just about anything. The Domino's Tracker, which is a trademarked progress bar for your pizza order, gives you realtime info that helps to know that you're being taken care of. And I learned all the above while placing an order. The app is quick to use and does have lots of 'save this...' checkboxes for your orders, locations, etc. which are, at first a little visually overwhelming but is well explained and makes a ton a sense to save time. I don't keep many restaurant apps on my phone because they usually abuse the few bucks they save you to see you as a spam bucket, but the dominos app has been great. The only feature I feel is missing is a rough ETA on the final Tracker page - however I'm sure some people get too edgy about the exact time. The estimated time is shown at the final ordering screen. Keep up the great dev work!.Version: 6.2.0

Domino’s WonI was a hardcore Pi*za H*t fan for a number of years as it was all that was offered in my hometown. They were outrageously priced and didn’t deliver to my home, but it was pizza and it was what I thought was good. When I moved to the ‘big city’ I finally learned what pizza-making and delivery is supposed to taste like. Domino’s has an insane menu and I was a bit overwhelmed at first because as a child because then it was just simple pepperoni and cheese. They have SO MANY options and pairings I’d love to know just how many combinations there are. On top of being able to get so many different types of pie, there’s additional delicious food to choose from. Then the best part— the Tracker. It’s the coolest thing ever. I love being able to check and see where my pizza is in the store and knowing who’s doing an amazing job at it. The delivery is quick and painless and I love all the drivers. Most importantly, I love you Domino’s, you’re so good to me..Version: 6.6.1

Love itI like this app and dominos of course there is a but.... But if you leave the app for any reason and comeback it will make you restart your order. Also it just depends on who your person is for your Oder to be contactless we order almost ever week for fun movie nights and it’s been interesting. You have to use your card then they make you sign the receipt. It makes since except we don’t have to sign recipts for any other delivery app (ubereats, DoorDash, etc). I think I had one who placed our pizza on a stand on the ground then rang the bell we opened the door they were on the way to the car. One placed it straight on the ground and stood back. The others handed it to us (not contactless at all) one even handed me a card for his lawn care business. Some came with mask some did not. Obviously I’m not to upset cause I keep ordering just being informative. But maybe there should be some training on contactless and a change in the signing of the recipients maybe an online version..Version: 7.5.2

Service, food, delivery all greatI’ve been having more deliveries in the era of COVID-19 and it’s been cautious. No contact delivery which I very much appreciate. The food is delicious. The service is great. The Dominos Tracker is a neat thing to keep me updated with my order. I can only say an issue I have with this is with the delivery update. It’s not as accurate as I’d hope it would be for the Dominos Tracker and that’s a bit of a let down. The last two times, I was waiting for my pizza and got no notification but checked to see if I could see the driver coming because it said my pizza would be arriving in 10 minutes but it was already there. I don’t know how long it was outside for. And then 10 minutes later, I got the notification that my pizza had been delivered - this was while I was already eating it. So I’m a bit more vigilant about my orders but the updates weren’t accurate which is bothersome..Version: 7.5.2

Easy to order, but has other problemsThe app is really easy to use when looking at menu items and getting what you want in the cart. Paying is a different story. It took me three times to add my credit card information before the app accepted it. Kept getting a message that I had no payment method chosen. And, there is no way to add a tip to the total. Message says to add a tip when the driver gets my signature. ??? This is supposed to be a contactless delivery, so this makes no sense! My other pet peeve is that the app always asks me to re-enter my password. I get that this is a security measure, but why does the app not allow for fingerprint or facial recognition instead of making me go find my password and type it in? The font is also TOO LARGE, and the app will only operate in landscape mode, so this means that scrolling through rewards history gets cut off at the bottom of the screen. I would really like to know if the programmers ever use their own app. If they did, these problems would have been fixed by now..Version: 7.7.1

Issues with the appTo the developers: First off, I do like using the app and I prefer it to ordering over the phone. That being said, there are a couple of things I’d like changed. I can’t delete an expired credit card that is saved in the app. It always tells me the process failed and to try again later. Second, the app used to show the amount saved at checkout. This was great because you could see the savings totaled up, right next to the bill. When Domino’s still had the coupon for $5 on 1-topping medium pizzas and wings, I could save almost 50%. It seems that the current programming registers which items were discounted by marking the item price in red. Therefore, the total is the discounted price. I wasn’t sure if my coupon had actually worked, so I had to call the store to check. This is a waste of time for me and the store. Please go back to displaying the amount saved. Thank you..Version: 8.7.0

AwesomeI go back and forth between Domino’s Pizza And the hut. To tell you the truth I don’t even know why I bother with the other guys. They are always forgetting my drinks or some other thing saying we were out but we will give you a credit for your next order. Those credits must be imaginary. Well you guys were out of the two liters but the girl brought me 3 of the 20 ounce bottles and I think that was AWESOME. She wins a gold star! In fact because you guys were capable of making the substitution I have decided to delete those other guys app off my phone. I hate getting stuck eating pizza with plain water or having to go out and buy soda because that totally defeats the purpose of having food delivered. If I wanted to get out I would have ordered for pick up. I am very happy with the easy use if your app, the speedy service of your delivery and the 3 twenty ounce bottles of soda that were subbed for the 2 liter!.Version: 7.5.1

Strange Bug FoundIn 99% of use cases, the app is amazing! That being said, I did find one bug that is pretty bizarre, and I'm not sure what the cause could be. I apologize for leaving this as a review, but I could find no other way to report a bug to the Domino's team. Here is the bug I've found: When ordering a pasta dish on a coupon (doesn't seem to matter which one, but coupons are almost always involved from my limited testing), adding a fork will always cause the "store online ordering unavailable" warning at the checkout screen. Removing the fork from the pasta dish will restore the cart to its regular state (the total,taxes, and fees appear & you can complete the purchase) That's the bug. It's wildly specific, I know; but it was SUPER frustrating trying to figure out why the app would kill my cart out seemingly out of nowhere. But then I saw the pattern and I had to figure out the cause. Turns out it was forks. Please fix!.Version: 10.4.1

Amazing app, but I just wish it had this one thingI love this app for dominos. It just feels so much better to use than the website, which sometimes gets errors. I order pizza essentially every week and I never use this app for one simple reason. You can’t tip through the app. That’s literally the only reason why this isn’t 5 stars. Despite this being better than the website, I almost never use it. I’ve tried multiple times and can’t figure out a way to be able to tip the delivery driver through the app, so I only use the app when I order for pickup. I love dominos food and I love this app, and maybe it could use some updates to make the font and user interface a bit cleaner and more modern, but I would definitely use this app over the website if I could just tip through it. It’s an amazing app that they did a great job on, they just haven’t updated it with this crucial feature that’s on the website, at least to my knowledge..Version: 6.1.0

The app is better than THEIR People, BUT; the PIE WINS OVERALLNO PUN INTENDED BUT ITS TRUE, the pie is the overall final item that we as customers ultimately rate and feel the most emotion and feedback, whether satisfying good or bad, in this case being GREAT, when digesting and giving a report card or review/rating. I AM ON MY FOURTH FREEBEE PIZZA in the last 24 months, MEANING, I’ve ordered over 24 different times in said period of time so let the facts speak for itself. I’m a picky New York native grubbing pizza freak and I can handle an attitude or a lack of knowledge with a pizza boy over a telephone call, so really, it’s our faults as customers to get an order wrong or have a receipt go missing or not ask for enough napkins or Parmesan on the side. It’s our fault for not using the telephone free, person-free, emotionless and very direct to the point beyond any clarifying Lehman’s terminology. Be direct people. Order online. Don’t forget to ask. Have a Pizza day!.Version: 6.8.0

IPad AppI think the app is great….however…the only reason I am giving it 4⭐️’s is because the app for the Mini IPad does not have an option to tip. I would really like to know as to why that is. It is frustrating having I switch devices to start the order process all over so that we can provide a tip to the delivery associate. I don’t always have cash on hand…as most people don’t now a days. Sometimes I have to call the store and have them charge my card. Come-on Domino’s…..I believe the company should at least make that option available to the hard working delivery associates. I believe the associates are missing out on a lot of money because of that. With no fault of their own. I really do hope you look into that. Delivery associates…keep up the good work! You have my respect for putting yourself on the line during this horrible pandemic. Wishing you many blessings! Happy Holidays to all!.Version: 8.8.1

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