FOX 13: Seattle News & Alerts Customer Service

FOX 13: Seattle News & Alerts Positive Reviews

Fix the navigationWith the breaking news alert notifications, after clicking you are brought to an article and when hitting the back arrow, it takes you to a precious story. It continues to do this until you are finally back to the Home Screen. If the app had a quick access back to the Home Screen from a nested article then I would give 5 stars!.Benjamin357Version: 5.25.0

PassableFox killed q13 local news, now we have a generic replacement. But as for the app itself, it just barely works.. live video only plays if you don’t touch your phone in any way else it will stop and can’t resume, no PiP support, no background playing. Basic support only.MrAssmanVersion: 5.47.0

Needs workNavigation is a bit wonky. At the very least, include a home page link within articles. Clicking the back button seemed to direct me through articles I hadn’t intended to click..JanemckaneVersion: 5.16.1

Fastest alerts in SeattleThis app is much improved since I first downloaded it. FOX 13 seems to have the fastest alerts in town! I love the people and use the live streams all the time..TslausVersion: 5.31.5

Excellent coverage of the news.The most complete and accurate I’ve found in Seattle..Dhohn11Version: 5.34.5

Snappy and fastI like it much better than the old app but it would be nice to navigate to more news per section.John_MarchesiniVersion: 5.16.1

Easy to navigateEasy to use and good local content.PNWer MomVersion: 5.31.5

Add intrusionApp has been great to use since release, but now advertising slows/delays the app down..Old new userVersion: 5.49.0

Why no Roku App?Why isn’t this app available on Roku devices? It works great on Apple devices..JLA51diamondVersion: 5.17.0

Works greatLove the new app and it runs flawlessly!.Orthodox SlingVersion: 5.16.1

FOX13 vs FOX12Thanks crew, Chappy! I can finally watch it..Big_R#1Version: 5.43.0

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FOX 13: Seattle News & Alerts Negative Reviews

Crash and burnI wish there was an overlap with the old app and the new app so there was time to work out the bugs. This new one crashes after about 15 seconds when you try to watch live. My iPad is an older device but still has the most current iOS. That said, I gave the app 2 stars because the app works fine on my iPhone 10 with the most current iOS. While I’m not a big fan of the new set-up, that probably more because I wasn’t ready for the change. It’s still clunky, even on the phone. I didn’t see anything on the App Store that said whether there was limitations on devices. It’s pretty disappointing. I’ll own that it’s probably time to get a new iPad but maybe either update the App Store to let people know what devices the app works best on or fix the app to work on iPads better..Chrys2blueVersion: 5.16.1

Limited newsI haven’t had issues with crashing yet but other reviewers have said that there are not many news stories and they’re right. The old app had a lot of stories that you could scroll through but now you only get a few. There are some other stories but they are several months old like the story about ComicCon which was supposed to happen in March. This is not news, it’s olds. As of now, your app is worse than all the other news apps so I’ll be deleting this app. Developers you need to read the reviews and listen to what people have to say and fix this app..MimitheoldeVersion: 5.16.1

New App for Q13This new streaming app does not work well with Apple devises. On the phone is fine but it’s very glitchy when streaming from my phone to the tv which is how I get my news in the morning. I can’t use my phone while streaming the newscast or it will turn off. The volume doesn’t work while streaming to the tv either. The old app was fine and worked much better. Hope you can fix the bugs..BIGO37Version: 5.17.0

Nothing to see here.With this app you’ll see about four news stories a day. It’s as if nothing ever happens around here. The advertisements in between the news stories are huge, as if they’re more exciting than the stories themselves. And they sometimes are. Just the most boring, “what’s the point of this?” news app possible. Honestly…do better..FireFly1111Version: 5.40.0

Why, just why???This “new and improved” app is unusable. What was the point in making this when the original worked just fine? The app freezes and shuts down constantly, when it does “work” you only get a few news stories and the rest is sponsored material. Walter left and now this?!? What is going on over there?.NwmafiaVersion: 5.16.1

Parts don’t updateI really like the re-design, but I’m really confused why certain sections do not update. Today is July 30th, yet the weather section has not updated since July 2nd. Top stories, local news, us news, they all have new content every day...not weather!! I’ve tried manually updating it, uninstalling and reinstalling the app...nope!!!.BingelcVersion: 5.16.1

Awful!What is the point of a news app that only has a handful of current news stories and no search function? Some of the stories are old news. The layout is distracting. The old app was at least functional in delivering news and searchable. Bring back the old app it would be an improvement over this..2StewiesVersion: 5.16.1

Too many commercials!Nice connect to the station, but every time I go to a new area I am forced to endure a commercial with no way to skip. I finally decided it was more trouble than it was worth..Plonk$terVersion: 5.28.0

“New” Q13 app 👎🏿I just downloaded your new app and was immediately disappointed with it. 1. Crashed first time I opened it 2. Crashed the first time I tried to scroll down the page 3. Crashed the first time I tried to open an article What rating is lower than ZERO stars? No bueno! ***** Day two Tried new app with no success. Four attempts to view articles and it crashed all four time. 🤯. Really? ***** Day Three Still no luck. Three crashes straight from opening. Fourth try the app opened but crashed when trying to open an article. I am now going to delete your app. Goodbye Q13Fox 👋🏼.&$#@!Version: 5.16.1

Old app betterTo hard to use. Cuts off stories. I like your old format, it was easy to use and covered more news. Keeps going off over and over it will not work longer than a few seconds. I had the old app but it said it has an update to take its place : it doesn’t work..Two for the $Version: 5.16.1

Load some new commercialsCan you load some new commercials? It’s the same three all the time and sometimes it’s just one commercial playing in a loop..TylerhelveyVersion: 5.31.5

Terrible update, uninstalling Q13 NewsThe old version let me scroll infinitely forever for all the news articles I could ever want to read. This terrible update limits out at about 5 news stories per section, and that's all you get. 5 local news, 5 sports, 5 other, etc..GougviycVersion: 5.16.1

Reach higherThis os my least favorite app. To many ads and not enough new content..Drone photographerVersion: 5.34.0

This App and Station are a waste of timeThis used to be the moderate voice here in Seattle but it has been going far left more and more! The company that owns it has been getting rid of the moderate voices there! Shame I guess if they go low I will go lower OAN here I come.DevildoxVersion: 5.29.5

At firstAt first it was good. But in the last few days it is whacky. Popping up stories before it even show the home page. Sometimes a dozen. Most annoying. If it can’t be stop I’ll drop the app..Gegenhiemer and WassonVersion: 5.29.0

Not a fan of the updated AppNot a fan of the updated app. Only gives you 5 stories for each category. Cannot scroll down to see previous stories as you could in previous version.KyTan10Version: 5.16.1

Fox News in generalAnd we were told that The Operation Mockingbird plug was pulled😂😂😂🤣 Seriously 😳 You have got to start telling the TRUTH SOMEDAY ‼️🚫😷🚫💉 No wonder you have a whopping 83 👍🏼 Had YT not removed the 👎🏼votes we would all know exactly how much we hate the Fear Mongering and the constant covid Crap. A 99% survival rate and back to work is what you should have said ONCE OR TWICE ‼️🗣We are entering a phase of Global Justice where Media Moguls and all accomplishes will be sent to PRISON😁👍🏼 Times are a changing 😱🤗🤣😂😂😂😡.PAPANOMOVersion: 5.29.5

Garbage, UselessWas looking for a new and improved APP. What was delivered is a piece of crap. While viewing articles APP crashes and shuts down. Certainly the APP developers can do better than this. In the meantime gotta go elsewhere for the same news information..WRD50Version: 5.16.1

What happened to local newsI have use this app every morning for probably at least the past year and what is up with this FOX NOW crap I don’t care. This is not what I download the app for..Coy_sirenVersion: 5.42.0

App does not open/work anymoreI cannot get the app to open since the last update. I have to delete and reinstall every time I want to open it..EricsnotsocoolVersion: 5.28.0

Horrible appApp will take you to stories you don’t want to read or watch. Make you click an article after article to get back to the home page. Horrible app. Do not download..Tkelley11Version: 5.23.0

Worst app everIt only shows you four news stories and that’s it. What about all the rest of the news? I know there aren’t only four stories going around right now. Bring back the old app.H.Z.E.Version: 5.16.1

WeatherTo hard to change location of weather location.Whidbey islanfVersion: 5.16.1

New app has problemsI can browse my app for news or watch live tv as my app closes completely out. This new app definitely has problems..LeighsmathersVersion: 5.16.1

The app layout is terribleTop/Breaking news is placed on the left in a column that then makes the words vertical? I don’t understand how this passed QA before going to the App Store.....Jerack10Version: 5.16.1

Weather infoFrustrating that I can’t change the location to a different Washington city on your app..ElpasosusieVersion: 5.27.0

Not WorkingAll I get is the weather information. I don’t get any news stories or alerts..OlywatcherVersion: 5.22.1

One sided reportingIf you want to see what used to be a highly rated news station move to the new media format of one sided political based reporting, enjoy!.KelsD7910Version: 5.32.0

HorribleNo widget function available and it crashes constantly. Old app was far superior!!!.1SG KevVersion: 5.16.1

Weather appOver the advertisement on the app - I’ll be using another channel’s weather updates.SpydercadetVersion: 5.49.0

Just go to the front page!I’ll decide what stories I want to read first thank you. I’m a big boy now!.Vicwb1Version: 5.18.0

Font to smallWon’t use the app anymore.Jb🤯Version: 5.49.0

Disappointingly Horrible. Stories now click bait for ads.Now when you click on story titles you get video ads. Awful..Stryker J.Version: 5.17.0

App doesn’t even workOpen a story to read and it crashes after 20 seconds, every single time. Just a piece of garbage..Dr infraredVersion: 5.16.1

I think you might need to hireYep. This is the worst app. I reviewed many apps. I think you need help with content as well as client interface..SaytravelVersion: 5.42.1

Crashes frequentlyGetting tired of the new app crashing constantly..FhhrscvnjVersion: 5.16.1

Still crashingUpdate did no good. I would try another web developer.Dj bratVersion: 5.17.0

Q13 news app.Apps drop without reason after short to time in middle of reading story, news. Irritating. Fix it please..1 bigwastoftimrVersion: 5.16.1

CrashingI updated the app, updated to iOS15.0.2, won’t launch, just crashes..LBinWAVersion: 5.28.0

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